UANTA COMPUTER INC Confidential

UM1/2 Preliminary Troubleshooting Guideline

Revision 3A

Released date : 08/18/2009

Issued By: Jason Chang

Checked By:
Project Leader: Leon/Alex

Design Manager: Nick Lai

Hardware : Jason Chang

______________________________________________________________________

The release of this document is under controlled by the company. Any extra copy of this document must be written permission by the
product manager.
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 UANTA COMPUTER INC Confidential

1. General

Start

No Yes
Does the unit boot?

Power Memory Internal HDMI Charger Cover close CD-ROM USB

Interface HDD Keyboard Interface Function function Interface Interface
Interface Interface

Power On 9 11 14 15
Staring

Card reader Audio LCD

Interface Interface Display

3
1 2
4 5 6
MINI-Card Touch Pad
Interface

7 8 10 12 13

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 UANTA COMPUTER INC Confidential

1-1. Power Check

No Check PQ22 pin1,2,3,4,5,6,7 and 8

Check DC_IN+ =19.5V

No
Check +PWR_SRC = 19.5V Check PR85 pin 2

No
Check +5V_ALW = 5V Check PU1(IO/B)

No
Check +3.3V_ALW =3.3 Check PU1(IO/B)

No
Check SUS_ON Check R222 Voltage level

No
Check +5V_SUS = 5V Check PQ2&PQ4(IO/B)

No

Check +3.3V_SUS = 3.3V Check PQ6 PIN 4(IO/B)

No

Check +1.5V_SUS = 1.5V Check PU4

No

Check +5V_RUN= 5V Check PQ5 PIN 1,2,3

No

Check +3.3V_RUN= 3.3V Check PQ11 PIN 1,2,3

=H

No

Check +VCC_CORE = H No Check3PL5

CheckEND
Check ICH_PWROK
CK_PWRGD == H
H Check
CheckU26
PU2PIN
pin14
 2

UANTA COMPUTER INC

Check 3V_ALW, 5V_SUS and power
No Confidential
rail Check PU1
1-2. Power On / Staring Check

Check MAIN_PWR_SW# = low Check power button and power core

No

No
Check U7 pin100(solder issue or re-
Check SUS_ON = H flash)

No
Check +5V_SUS Check PQ2& PQ4(IO/B)

No
Check +3.3V_SUS Check PQ6 (IO/B)

No
Check +1.5V_SUS Check PU4 and PL4

No
Check ICH_RSMRST#=L; Check U7 and ICH solder problem
SIO_SLP_S5, and SIO_SLP_S3#

No
Check RUN_ON = H Check U7 pin123

1.Check +5V_RUN = 5V No 1.Check PQ5 (IO)

2.Check +3.3V_RUN=3.3V 2.Check PQ11

3.Check +1.5V_RUN =1.5V 3.Check PQ16

No
Check +1.05V_VCCP= H Check PU2 and PQ6,13, PL2

No
Check +VCC_CORE= H Check PL3

Check ICH_PWRGD = H No Check R137 Level

4
Check
Check PCI_RST#
PLTRST# =L
CheckH_CPURST# ==LL No Check
CheckR192
U50
U47
 UANTA COMPUTER INC Confidential

1-3. Memory interface check

Channel A Channel B

Check DDR_B_MA[0..14]
Check DDR_A_MA[0..14]

Check DDR_A_D[0..63] Check DDR_B_D[0..63]

Check DDR_A_DM[0..7] Check DDR_B_DM[0..7]

Check MEM_SCLK Check MEM_SCLK

Check MEM_SDATA Check Q2 & Q3 Check MEM_SDATA Check Q2 &Q3
Are active or not Are active or not

Check SMBDT Check SMBCK

END
END

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 UANTA COMPUTER INC Confidential

1-4. HDD interface check

Check setup menu to make sure correct

HDD parameters have been set or
detected.

Check to make sure HDD has been

properly formatted

Check +3.3V_RUN = 3..3V

Check PQ5
Check +5V_HDD=5V

END

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 UANTA COMPUTER INC Confidential

1-5. Internal keyboard check

Check the keyboard FPC cable is

properly connected to JKB1

Check the keyboard scanning signals all Check U7 and JKB1 solder
KSI & KSO signal, when keystrokes

END

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 UANTA COMPUTER INC Confidential

1-6. HDMI interface check

Check CN3 solder

Check HDMI_DDC_CLK &

HDMI_DDC_DATA

Check CN3 pin 19=2.4~5V

Check all TX signal

UMA check U13 solder
DIS check U3508 solder

END

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 UANTA COMPUTER INC Confidential

1-7. Card Reader interface check

There is a beep sound while inserting Maybe card reader connector structure
Card Reader into socket damaged

No
Check CON5 solder Re-solder

No
Check U1(CR/B) Check PWR CLK RTS#

No
Check U1(CR/B) solder Re-solder

END

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 UANTA COMPUTER INC Confidential

1-8 Mini-Card Interface check

Check to make sure the MINI-PCI card is No

properly inserted to CON1 And no solder
issue Insert the card and try again/re-solder

No
Check WLAN
Check +3.3V_RUN Check PQ11(IO/B)

No active
check WLAN_SMBCLK &
WLAN_SMBDATA (pin 30 & 32)

Chacge another WLAN card

Maybe ICH solder issue

END

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 UANTA COMPUTER INC Confidential

1-9. Charging check

9

Make sure the AC-adapter is properly

plug in the CN5

No
Check DC_IN+ = 19.5V Check FL1

Check Battery is properly plug in JBAT1

No
Check PBAT_SMBCLK Check PR77,78
PBAT_SMBDAT work properly

Check +V_CHG Check PC81 or PC82,PC83

Check +V_CHG Check PL1

END

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 UANTA COMPUTER INC Confidential
1-10. Audio check

10

Make sure speaker cables are properly

connected to JAUDIO1 and no any pin
is damaged (DB side also check)

Check to make sure AUDIO driver has

been properly installed

No sound No sound
(from speaker) (from earphone)

Change Audio
board try again 1-10-2

1-10-1

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UANTA COMPUTER INC Confidential

1-10-1. No sound (from speaker)

1-10-1

Sound NG
Check speaker sound again with a new Replace speaker
speaker

Check U20.8 (+5V_SPK_AMP) = 5V Check U31 power rail

(+VDDA) pin 25

END

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UANTA COMPUTER INC Confidential

1-10-2. MIC/HP fail

1-10-2

Check +5V_AVDD = 5V

Check JHP1JHP2
Check all signal at connector side

Check L7,8 andL10,.12

Check signal input/output at MIC/HP
connector of Audio board.

END

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 UANTA COMPUTER INC Confidential

1-11. Cover close check (Lid switch function)

11

Check T/P Board connected to M/B

Check JP1.4 LID_SW# = Low

END

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 UANTA COMPUTER INC Confidential

1-12. LCD display check

12

Check to make sure the cable is properly

connected between LCD panel and MB
connector

Check LCD mode

No Check PQ23,PQ26
Check +GFX_PWR_SRC

No Check Q4.3=High
Check +LCDVCC =3.3 V

END

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 UANTA COMPUTER INC Confidential

1-13. CD-ROM interface check

14

Check to make sure CD-ROM drive is

Properly connected to JMOD1

Check to make sure CD-ROM diskette

is in the CD-ROM drive

Check +5V_MOD
(PQ5 pin 4=High)

Check RUN_ENABLE_5V=H
(PQ5 pin4)

END

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 UANTA COMPUTER INC Confidential

1-14. USB interface check

15

Check USB device insert OK

Check 5V_SUS power rail is well ?

Check ICH_USBP* signal

END

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