Sitel Joining Forms - NEW
Sitel Joining Forms - NEW
Highest Qualification-HSC
Personal [email protected]
(This will be used for correspondence)
Mobile phone-9359292586
(This will be used for correspondence)
I hereby declare that all information provided above is true to the best of my knowledge. I also agree to accept
all correspondence from Sitel on my above mentioned email ID. If any information that I have declared found to
be untrue, my services may be liable to be terminated
( Signature)
Name-CHRIS MARIO ALBUQUERQUE
Date 10-08-2020
To
Sitel India Pvt Ltd
Signature _
_____________
Documents Undertaking
Driving license
Passport
PAN card
Adhar Card
Ra on card
qualifica on as
Electricity Bill Yes No
∙ I hereby declare that I have submi ed photocopies of all the mandatory documents as required by
Sitel India Pvt Ltd.
Pending documents(if any) will be submi ed in next 24 hours failing which my employee code will
not be generated & I will not be eligible to be paid salary for those days.
Signature -
________________
DECLARATION FORM Form-1
.
To be filled by employee after reading instruction overleaf. Two Postcard Size phtographs to be attached with the form. This
form is free of cost.
1- Insurance No. 9-
Employer's Code No.
2-
3
CH
RIS
MA
RIO
ALB
UQ
UER
QU
Name in block letters - E 10
- fnu eghuk
MA Date of Appointment Day Month Year
RIO 06 8 20
JUL 11
UIS - Name & Address of the Employer
ALB __________________________________________________
_________SITEL INDIA PVT LTD , ANDHERI EAST MUMBAI
UQ 400072
UER __________________________________________________
QU
3- E 12
In case of any previous employment please fill up the details as
Father's/Husband's Name under.
4- 5-
(a) Previous Ins. No.
D
a
Date of Birth y Month Year (b) Employer's Code No.
Marital ¼x
Statu ½
s M/U/W (c) Name & Address of the Employer
-e-/M.
6- Sex F.
7- Present Address 8- Permanent Address
______________________ ______________________
______________________ ______________________
______________________ ______________________
Pin Pin
Code Code
(c) Details of Nominee u/s 71 of ESI Act 1948/Rule-56(2) of ESI (Central) Rules, 1950 for payment of cash benefit in the event of death.
I hereby decalare that the particulars given by me are correct to the best of my knowledge and belief. I undertake to intimate the corporation any changes in
the membership of my family within 15 days of such change.
MERWI
N
MARIO
ALBUQ
UERQU
E 06/02/1994 BROTHER YES
ESI Corporation Temporary Identity Card (Valid for 3 month from the date of appointment)
Name
Validity
Dated
20-07-20 Signature/T.I. of I.P. Signature of B.M. with seal
INSTRUCTIONS
1- 1950 11 o 12
2-
“Family” means all or any of the following relatives of an Insured Person namely:-
(i) a spouse (ii) a minor legitimate or adopted child dependant upon the I.P.; (iii) a child who is wholly dependant on the earnings of the
I.P. and who is (a) receiving education, till he or she attains the age of 21 years (b) an unmarried daughter;
(iv) a child who is infirm by reason of any physcial or mental abnormality or injury and is wholly dependant on the earnings of the
I.P. so long as the infirmity continues; (v) dependant parents (Please see Section 2 clause 11 of the ESI Act 1948 for details.
4-
Loss of Identity Card be reported to Employer/Branch Manager immediately.
5-
Submission of false information attracts penal action Under Section 84 of ESI Act. 1948.
6-
This form duly filled in must reach the concerned Branch Office within 10 days of appointment of an Employee. Delay attracts penal
action under Section 85 of the Act, against employer.
7-
As an insured person you and your dependant family membes are entitled to full medical care. The other benefits in cash include (1)
Sickness Benefit (2) Temporary Disablement benefit (3) Permanent disablement Benefit (4) Dependants benefit and (5) Maternity
Benefit (in case of woman employees) subject of fulfillment of contributory cnditions.
8-
For more details please contact website of ESIC at www. esic.org. in. or contact Regional Office or Branch Office.
1- chek
Date of allotment of Ins. No. :_________________________________________
2-
Date of Issue of T.I.C. :______________________________________________
3-
Name /No. of Dispensary : ___________________________________________
4- %
Whether reciprocal Medical arrangements involved. if yes, please indicate :
-
SI. No. Name Relationship with the
Date of Birth/Age as on Employee Whether residing If' No, state Place of
date of filling form with him/her. Residence
dLck@T jkT;@Sta
Yes No own te
New Form No.-11 - Declaration Form
(To be retained by the empl<>yer for future reference)
EMPLOYEES' PROVIDENT FUND
ORGANISATION
Employees' Provident Fund , Scheme, 1952 (Paragraph 34 & 57) & Employees'
Pension :Scheme, 1995 (Paragraph 24)
(Decla ation by a person taking up employment in any establishment on which EPF Scheme, 1952 and /or EPS, 1995 is applicable)
!,!NDERTAKING
1) Certified
that the particulars are true to the best of my knowledge.
2) I authorize EPFO to use my Aadhar for verification/authentication/eKYC purpose for service delivery.
3) Kindly transfer U1e funds and service details, if applicable, from the previous PF account as declared above to the present
P.F. Account. (The transfer would be possible only if the identified KYC detail approved by previous employer has been
verified by present employer using his Dit1ital Si9nature Certificate)
4) In case of changes in above details, the same will be intimated to employer at the earliest.
Date: 01/05/2020
Place: Noida Signature of Member
DECLARATION BY PRESENT EMPLOYER
A. The m,!mber Mr./Ms./Mrs. ................... ............ has joined on ....................... and has been allotted PF Number
....................... ········•···••·············
8. In case the person was earlier not a member of EPF Scheme, 1952 and EPS, 1995:
(Post allotm,ent of UAN) The UAN allotted for the member is ........................... .
• Please Tick the Appropriate Option:
Tr1e KYC details of the above member in the 'JAN database
1Have not been uploaded
, Have been uploaded but not approved
1 Have been uploaded and approved with DSC
C. In case 1:he person was earlier a member of EPF Scheme, 1952 and EPS, 1995:
• The a'Jove PF Account number/LIAN of the memlle· as mentioned in (A) above has been tagged with his/her
LIAN/Previous Mernt::er ID as declared by member.
• Please Tick the AppropriatE! Option:-
c: "lhe KYC details of the above member in the UAN database have been approved with Digital Signature Certificate
and t1·ansfer request has been generated on portal,
[. As the DSC of establishment are not registered with EPFO, the member has been informed to file physical claim
(Form-
13) for transfer of funds from his previous establishment.
PROVIDENT
FUND
NOMINATION AND DECLARATION FORM
(For Unexempted/Exempted Establishment)
Declara on and Nomina on Form under the Employees Provident Fund & Employees Pension Scheme
(Paragraph 33 and 61 (1) of the Employees Provident Fund Scheme, 1952 & Paragraph 18 of the
Employees Pension Scheme, 1995)
1. Name CHRIS MARIO ALBUQUERQUE
(In capital le ers)
Date of Birth
2. ____23/02/2000_______________ 3. Sex_______MALE_________
5. P.F. Account
No.___MH/46430/383235______BLANK_______________
4. Marital Status __SINGLE_________________ __
6. (A) Address Permanent B/106, SUNGRACE APARTMENTS BEHIND HOLY FAMILY SCHOOL VASAI EAST 401208
7.
(B) Address Temporary_____B/106, SUNGRACE APARTMENTS BEHIND HOLY FAMILY SCHOOL VASAI EAST 401208
(C) ______________________________________________________________
1. *Cer fied that I have no family as defined in para 2(g) of the Employee’s Provident Fund Scheme,
1952 and should I acquire a family herea er the above nomina on should be deemed as cancelled.
2. *Cer fied that my father/mother is/are dependent upon me.
Signature ___________
______________
PART B (Eemployee Pension Scheme) (Para 18)
I hereby furnish below par culars of the members of my family who would be eligible to receive widow children pension in the
event of my death.
Sr. No. Name & address of the Nominee Date of Rela onship with the member.
birth/Age
1 2 3 4
1
** Cer fied that I have no family as defined in Para 2 (vii) of Employees’ Pension Sheme, 1995 and should I acquire a family herea er I
shall furnish par culars thereon in the above form.
I hereby nominate the following person for receiving the monthly pension (admissible under Para 16 2(a) (i) & (ii) in event of my death without
leaving any eligible family member for receiving pension.
Sr. No. Name & address of the Nominee Date of Rela onship with the member.
birth/Age
1 2 3 4
1
Date: __10-08-2020__________
CERTIFICATE BY EMPLOYER
Cer fied that the above declara on and nomina on has been signed/thumb impressed before me by
Shri/Smt./Kum______________________________________________employed in my establishment a er he/she has read the entries have
read over to him/her by me and got confirmed by him/her.
Signature of the employer or other
Authorized officers of the establishment :- ____________________
2. I hereby certify the person (s) mentioned is/are a member (s) of my family within the
meaning of clause (h) of Section (2) of the payment of Gratuity Act. 1972.
3. I hereby declare that I have no family within the meaning of clause (h) of section (2) of
the said Act.
5. I have excluded My Husband from my family by a notice dated the ………. to the
controlling authority in terms of the provision to clause (h) of section 2 of the said Act.
NOMINEE’S
Proportion by
which the gratuity
will be shared
Name in full with full Relationship with the Age of If 2 nominees have
address of nominee(s) employee nominee mention-50% for
each nominee
If only one
nominee-100%
1 2 3 4
MARIO JULIUS
ALBUQUERQUE FATHER 62 100
Signature___
_________________
STATEMENT
Name of the employee in full
Sex
Religion
Whether
unmarried/married/widow/widower
Process/Department Branch/Sec on
where employed
Post/Designa on
Date of appointment
Village
Post Office
Disctrict
State
Place
Signature/Thumb Impression
Date…10-08-2020…………. of the employee
Declaration by witnesses
Nomination signed/Thumb impressed before me
Name in full and full address of witnesses
signature of witnesses
Place:
Date………………………
Date……10-08-2020
In order to implement the employment rela onship and in par cular to provide the
technical infrastructure for the reimbursement of expenses and travel costs and salaries,
the provision of the service, telecommunica ons, email and internet use, crea ng
organiza onal charts and internal telephone directories, to conduct training and regular
performance reviews, prepara on of the project teams on the basis of qualifica ons and
performance data ( herein a er referred to collec vely as “Purposes”) collects, processes
and uses automated Sitel as the responsible body at the beginning and during the
employment rela onship, resul ng in the above context, personal data of the Employee.
The employer directs the employee data in connec on with the performance of company
wide strategic analysis and planning for the parent company. Sitel as the parent is en tled
to informa on to fulfill the above purposes to process, use and to transmit further, where
only individuals have access, the need to know the employee data (eg. Supervisors, HR
directors, Opera onal coordinators needed at the parent company or the group of
companies) or access for other reasons (eg for the purposes of IT administra on, analysis,
strategic planning ) and order data processors that support the employer in achieving the
objec ves described above.
3. Consent
The employee expressly agrees to allow transmi ed personal data in addi on to strategic
and cross group analysis and strategic planning, us and transmi ng to the U. S.. The
parent company Sitel par cipates in the Safety Harbor Privacy Principles to ensure data
protec on.
_______ ________________
Signature of the employee
Due to the nature of our business, Employees may have access to personal informa on from our customers,
including names, addresses, and phone numbers; bank and credit card account numbers; income and credit
histories; and Social Security numbers. Since our client’s entrust us with this informa on, we have a
responsibility to safeguard this informa on and take proac ve steps to ensure customer informa on is
protected.
Every Employee has a role in the commitment to safeguard customer informa on and comba ng fraud.
Prac cing professional ethics such as honesty and integrity is an expecta on for all employees. To provide
further protec on, Sitel has developed policies and procedures to provide our clients and their customers with
confidence in our ability to safeguard sensi ve informa on.
The Data Security Standards Policy provides guidelines for all Employees to follow to ensure customer
informa on is not inten onally or accidentally shared and then used in a manner that damages the customer
or our reputa on as a Business Process Outsourcing Partner.
The following guidelines must be strictly adhered to in order to ensure the protec on of customer
informa on:
1 Desks must be kept clean of printouts or other paper media that may contain confiden al informa on. At
no me should confiden al informa on or media be le unsecured on a desk or workspace or in an
unlocked shred bin. Leave worksta ons "neat and dy". If you have a messy worksta on, you may not
no ce when something is missing.
2 Ensure the appropriate arrangements have been made to prevent unauthorized persons from having
access to IT applica ons or to data.
3 Papers or documents with customer informa on or other sensi ve informa on should be stored in a
secure place not lying around on top of an una ended desk.
4 Computer media such as CD’s, floppy disks, thumb drives, flash drives, and backup tapes containing
customer informa on must be maintained in a locked drawer, locked filing cabinet, or other secured
area.
5 Employees must follow established verifica on procedures before accessing, viewing, and providing
customer informa on. This will help ensure sensi ve informa on is not given to unauthorized individuals.
6 Employees should only access an account as part of performing assigned job du es or with permission
from a supervisor or manager.
7 Employees must have permission from the customer, a supervisor, or have a valid business purpose to
access or view personal account informa on.
8 Employees must have authoriza on from the customer or a supervisor before making changes to a
customer’s account. This includes enrolling a customer into services and/or products.
9 Employees may not access another Employee's account if they have personal knowledge that the account
holder is an Employee. In addi on, Employees may not access an account held by someone they know
outside of work.
10 Employees may not write down, record, or retain customer informa on for personal gain, use, or profit.
11 Employees may only disclose customer informa on to other Sitel Employees when performing assigned
job du es and only on a “need to know” basis.
12 Documents containing customer informa on (ex. Down me Forms) must not be removed from the
building without prior authoriza on from a supervisor or manager.
13 Employees must lock down the computer when leaving their worksta on for breaks, meal periods, or for
any other situa on requiring the Employee to leave their worksta on for an extended period of me.
Locking the computer down will prevent unauthorized persons from accessing customer informa on.
Employees should also follow established computer logout procedures at the end of their shi to prevent
unauthorized individuals from accessing informa on inappropriately.
14 Personal items should be stored under the desk, in a secured drawer or in a locker. Personal items should
not be placed or stored on the desktop.
15 Under no circumstances should any associate set up a web site on behalf of Sitel or any Sitel clients or
suppliers unless authorized by the Sitel’s IT Department. Technology included within the scope of this
policy includes but is not limited to Company-sponsored web pages, external web sites, social media
pages, or any other external electronic forum. Under no circumstances should any associate publish, on
behalf of the Company, any content about Sitel, Sitel clients or services performed on behalf of Sitel clients
without prior approval of Sitel’s Marke ng Department. This includes use of the Sitel name or logo in any
post or comment made on behalf of Sitel or that would reasonably be a ributed to Sitel. Authoriza on is
also required prior to approving links from any other web sites (client, vendor, partner, etc.) to the
www.Sitel.com web site.
16 Use of any device to neither record pictures, video, and/or sound without Sitel’s authoriza on is
strictly prohibited within our facili es nor can the same be shared on external websites or social media sites.
17 Employees must not destroy or dispose of poten ally important Sitel records or informa on without
direc on and approval from management.
Physical security guidelines also play an important role in our commitment to safeguard customer informa on
and comba ng fraud. The following guidelines must be strictly adhered to in order to ensure safeguarding of
Sitel’s Employees and our data security interests:
18 Each Sitel facility has a main recep on area which will be open to visitors from 8:00am to 5:00pm
Monday thru Friday.
19 No visitors are allowed into the building through the Employee Entrance at any me unless the
visitor has already signed in and are being escorted through the building.
20 If a vendor or guest is trying to get into the building outside of business hours, please explain to
them that visitor’s are only allowed into the building during normal business hours (8:00am – 5:00pm).
21 If an Employee allows a visitor in through the Employee entrance, the Employee will be held
accountable for them throughout the dura on of their visit or un l responsibility for their visit has been
transferred to the original host.
22 Visitors will not be permi ed to tour the building without an escort.
I acknowledge that I am expected to read, understand, and adhere to this policy. If I do not understand the
material or have ques ons related to material in this Policy I will contact my supervisor or Human Resources.
I am aware and understand that any viola on of these guidelines will result in correc ve ac on up to and
including termina on of employment. I also understand that viola ons of these guidelines may be subject to
inves ga on by the Federal, State and Local Law Enforcement Agencies for criminal prosecu on.
I understand that I must report any suspect behavior or viola on of the above guidelines to a Supervisor,
Manager, Human Resources or through the Sitel Ethics Hotline at 800-245-2514.
__________________________
Employee Signature
_____________________________
SITEL Employee Number
PERSONAL UNDERTAKING
I have received a copy of “Code of Conduct” and have either read it or have had it read to
me carefully. I understand all of the rules, policies, terms and conditions and agree to
abide by them, realizing that failure to do so may result in disciplinary action and/or
termination. I understand and agree that my employment is terminable-at-will, so that
both SITEL and I remain free to choose to end our work relationship. Similarly, no SITEL
official has an authority to enter into an oral contract, and only a SITEL Executive
Committee member or Business Unit President can enter into a written employment
contract.
I understand that SITEL will monitor my computer files, Internet activity, e-mail messages
and voice mail messages for various reasons. SITEL will disclose such activity and messages
to a third party without my consent when it deems such action necessary. I consent to
SITEL’s monitoring of my computer files, Internet activity, e-mail messages, and voice mail
messages.
I understand nothing in this guide in any way creates an expressed or simplified contract of
employment between SITEL and me, but rather is intended to foster a better working
atmosphere while the employee/employer relationship exists. I also understand that I may
be subject to drug and alcohol testing as a condition of employment.
I, the undersigned have gone thru the new hire orientation and the following were
covered during the induction.
1. Management
Introduction
Interaction with
Finance Administration
& Transport Training
Operations
Employee Relations on the following:
2. e-HR
3. Career Path
4. Leave Policy
5. Dress Code
6. CAP Policy
7. PACMan
8. SITEL University
9. Rewards & Recognition Program
10. SITEL India best practice
11. SITEL Tour
Employee Signature
Date: 10-08-2020
Location:
Mumbai
Maharashtra Shops And Establishments (Regulation Of Employment And Conditions
Of Service) Act, 2017.
Form – ‘L’
(See rule 13)
CONSENT OF WOMEN WORKER TO WORK IN NIGHT SHIFT
1.-------------------------------------
2.-------------------------------------