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VNX - Data Mover in Rolling Panics After Upgrade To 8.1.21.266 Code Using The DVD Image (Dell EMC Correctable) - Dell US

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16 views

VNX - Data Mover in Rolling Panics After Upgrade To 8.1.21.266 Code Using The DVD Image (Dell EMC Correctable) - Dell US

Uploaded by

604597
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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2023/12/19 19:08 VNX: Data Mover in rolling panics after upgrade to 8.1.21.

n rolling panics after upgrade to 8.1.21.266 code using the DVD image (Dell EMC Correctable) | Dell US

Article Number: 000182510

📠 Print

VNX: Data Mover in rolling panics after upgrade to 8.1.21.266 code using the DVD image (Dell
EMC Correctable)

Summary: If the DVD image was downloaded off of dell.com/support and used to upgrade the VNX to 8.1.21.266, the Data Movers may go
into rolling panics.

Audience Level: Partners

Article Content

Symptoms

After upgrade the Data Movers may enter into rolling panics. The panic header will show:

Assertion failure: 'status->DCStatus.lStatus!=STATUS_SUCCESS' on line 2748 in file '../cifs_passthru.cxx'

>>PANIC in file: ../assert.c at line: 32 :

assert failed

Also, following the code upgrade, the code version will display as 8.1.21.35266 instead of 8.1.21.266.

$ nas_version

Time on CS: Sun Jan 31 11:43:24 IST 2021

Output from: /nas/bin/nas_version -l

Name : emcnas Relocations: /nas

Version : 8.1.21 Vendor: EMC

Release : 35266 Build Date: Thu 14 Jan 2021 03:09:48 PM IST

Size : 887534210 License: EMC Copyright

Signature : (none)

Packager : EMC Corporation

URL : http://www.emc.com

Summary : EMC nfs base install

Description :

EMC nfs base install

$ server_version ALL

Time on CS: Sun Jan 31 11:43:25 IST 2021

Output from: /nas/bin/server_version server_2

server_2 : Product: EMC File Server Version: T8.1.21.35266

Cause

An incorrect DVD image was inadvertently uploaded to dell.com/support. This upload error has been corrected as of 1 Feb 2021. Any
code downloaded from dell.com/support as of this date is correct.

You can verify your download using the MD5 hash of the ISO image you downloaded.

Bad image: 8.1.21.266_dvd_image.iso with checksum 0d39ea9438dd550cea003cc77e352eb1


Correct image: 8.1.21.266_dvd_image.iso with checksum 8d780ed79c527b763b29b25025afd4b3

The dell.com download site uses SHA256 checksums. These can also be used to verify your download:

Bad image
5928aba6dec163c792f933b321d726856034bd4bec333d83edbac69b0e59e5ae

https://www.dell.com/support/kbdoc/en-us/article/lkbprint?ArticleNumber=000182510&AccessLevel=40&Lang=en 1/2
2023/12/19 19:08 VNX: Data Mover in rolling panics after upgrade to 8.1.21.266 code using the DVD image (Dell EMC Correctable) | Dell US

Correct image
a4856af17dc68ad3f48ad93c708712eae54443da60996191f72e8f6d65ad102d

Resolution

If Data Movers are in rolling reboot, please load the correct nas.exe for 8.1.21.266 code. Please contact Dell EMC Technical Support or
your Authorized Service Provider and quote this Knowledgebase article ID if you need the correct nas.exe code.

To correct a full install of the bad image, please download the correct DVD image (verify using the checksums above) and do a full install
over top of the bad image. No additional settings are needed; the good installer will successfully install right over the bad image.

To avoid the issue before a VNX is upgraded, please use the correct DVD image (verify using the checksums above). Alternatively, using
CD1 and the tarball works correctly.

Article Properties

Affected Product

VNX2 Series

Last Published Date


21 Sep 2021

Version
5

Article Type

Solution

https://www.dell.com/support/kbdoc/en-us/article/lkbprint?ArticleNumber=000182510&AccessLevel=40&Lang=en 2/2

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