NICE IPC Unigy Integration Release Notes

© NICE 2019

Latest available release(s)

Software: NICE Software Download Centre » Product Updates » NICE recording (CyberTech) » Integrations
» NICE IPC Integrations
Manual: ExtraNICE » Enterprise » Customer Documentation » User Guides » Customer Technical Guides »
Installation-Technical Guides » File Types : IPC

License information
IPC WEB Link
License Field 12: 0x801D (type 29)
License Field 13: 5000 channels
IPC SIP Link
License Field 12: 0x801F (type 31)
License Field 13: 5000 channels

Compatibility
Windows 2008 R2
Windows 2012 R2
Windows 2016
NICE Trading Recording V6.3.5 or higher
Core Server Redundancy V2.6.0 or higher
CTI Server Redundancy V2.11.2 or higher
Redundancy Add-On V1.6.1 or higher
NICE CTI VOX VOIP firmware version v1.52.0 (included in installer)
DSC Board Firmware voip_lic_mod_pci_07 or higher (DSC card license only)

Prerequisites
Microsoft .NET Framework 4.7

Package Contents
ReleaseNotes.pdf
IntegrationSetup.IPC.Unigy.exe
.Net471 Offline Installer
Certificate Tool
SQL Scripts

Known issues
[IPCD-741] Following CTI failover for all calls in progress partial CDR records are created in additional to
the full correct CDR records
[IPCD-1708] If you are upgrading an NTR core with channels to an NTR core only and you have NTR
version 6.5.8 or lower then you have to make a backup of the INI files location from the registry and
restore this after the change.
Registry key: \SOFTWARE\CyberTech
Registry field: INI_FILE_LOCATION
For All-in-one configurations / deployments, with non-default installation locations, if the NTR was
upgraded before from any version 6.6 to any version 6.6 or 6.7, uninstall the existing Unigy integration
and do a clean install of the Unigy 3.1.9 or higher kit.
For All-in-one configurations / deployments, when un-installing the Unigy 3.1.X integration software the
Monitor tool will be removed.
Notes
Core only deployment requires NTR 6.5 or higher.
NICE IPC Unigy Deployments
The table below is an overview of supported deployments and which components are deployed on which NICE
server.
Role Core Channels CTI
Connectivity Web Pages X - -
Database Custom Fields X - -
Label Import X - -
Call Controller - - X
IPC WEB Link - - X
IPC SIP Link - - X
CTI Receiver - X -
Satellite Controller - X -
Fault Manager - X X
Service Monitor - - X
DBI Client - X -
DSC Service - X -
CTI VOX VoIP - X -
RTCP Firmware - X -
Controller Service - X -
Licensing Service - X -
Recording Service - X -
Monitor Tool - X X
SSO ASP Portal X - -

Note: When existing custom database fields are detected, the database script for adding the custom fields is not
executed. In this case these fields must be added to the database manually. See installation manual for details.
Version history
NICE IPC Unigy Integration 3.1.13 – 23rd October, 2020
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.24
IPC WEB Link 4.10.2
IPC SIP Link 5.3.2
CTI Receiver 4.5.1
Satellite Controller 1.2.7
Fault Manager 6.10.0
DBI Client 6.23.0
DSC Service 3.5.8
CTI VOX VoIP 1.57.4
RTCP Statistics 2.0.5
Controller Service 6.18.0
Licensing Service 3.7.0
Recording Service 8.9.0
Monitor tool V7 7.6.0
Connectivity Media Delivery 6.23.0
Connectivity web pages 4.20.2
SSO ASP Portal 1.1.3
System Overview Node Agent Service 1.3.0
System Overview Node Agent Recorder Disk Usage Plugin 1.2.0
System Overview Node Agent Roles Plugin 1.4.0
ComponentSetup.CoreExtension 4.20.5

Fixes and added features:

[IPCD-2707] Added support for new IPC silent monitoring feature.
[IPCD-2706] Secure mode SIP link responds in TCP not TLS
[IPCD-2714] Updated CTI vox voip firmware to 1.57.4
NICE IPC Unigy Integration 3.1.12 – 15th May, 2020
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.24
IPC WEB Link 4.10.1
IPC SIP Link 5.3.1
CTI Receiver 4.5.1
Satellite Controller 1.2.7
Fault Manager 6.10.0
DBI Client 6.23.0
DSC Service 3.5.8
CTI VOX VoIP 1.57.1
RTCP Statistics 2.0.5
Controller Service 6.18.0
Licensing Service 3.7.0
Recording Service 8.9.0
Monitor tool V7 7.6.0
Connectivity Media Delivery 6.23.0
Connectivity web pages 4.20.2
SSO ASP Portal 1.1.3
System Overview Node Agent Service 1.3.0
System Overview Node Agent Recorder Disk Usage Plugin 1.2.0
System Overview Node Agent Roles Plugin 1.4.0
ComponentSetup.CoreExtension 4.20.5

Notes
1. If the Cybertech System Node Agent overview software has been installed separately on a CTI or Satellite -
then the Cybertech System Node Agent overview software MUST be removed / uninstalled first before
uninstalling or upgrading to Unigy 3.1.10
2. When performing un-installs or upgrades on the NTR core server for the Unigy integration, the MYSQL
database service MUST be running.
3. For All-in-one configurations / deployments, when un-installing the Unigy 3.1.X integration software the
Monitor tool will be removed.
To upgrade to Unigy 3.1.12, for All-in-one configurations / deployments follow these basic steps:
Make sure you have taken a MySQL database backup – ( Binary folder copy or MySQL dump file )
Un-install the Unigy integration 3.1.x
In the control panel add remove programs - perform a “Repair” on the NTR Core software.
Restart / reboot the NTR Core server.
Install the 3.1.12 or higher Unigy integration software.
Fixes and added features:
[CS2046887][IPCD-2695] Fixed handling of timeouts in the Call Controller when a satellite recorder goes
offline during a network outage.
[IPCD-2694] Added IPC Single Sign On(SSO) support for Unigy PBX versions using SHA-256 hash
algorithm. This is now configurable in the IPC SSO User Manager service application configuration file in the
setting "SSOHashAlgorithm". Valid values are "sha-1" or "sha-256" (default).
The default installation path of the "UserManagerIpcSso" is C:\Program Files\CyberTech\UserManagerIpcSso. The
configuration file "CyberTech.UserManager.IpcSso.Service.exe.config" can be found in this folder. The
UserManagerIPCSSO service will need to be restarted after changing this setting.

[IPCD-2696] The Call Controller Audio base port is now configurable in the Call Controller registry
(HKLM\SOFTWARE\WOW6432Node\CyberTech\CyberTech CallController) on the CTI server. If the audio
port range cannot start with port 10002, change the AudioBasePort value to the required port number. Change
the start port in the PrtVOIPx.ini on all satellites as well and restart all services afterwards.
[IPCD-2676] The installer now properly removes the single sign-on User manager (UserManager IPC SSO) if
the program is uninstalled.
[IPCD-2692] Fixed issue where the "AudioLocalPort2" port setting was unnecessarily added to the default
voip.ini files during installation.
NICE IPC Unigy Integration 3.1.11 – 2nd March, 2020
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.20
IPC WEB Link 4.10.1
IPC SIP Link 5.3.1
CTI Receiver 4.5.1
Satellite Controller 1.2.7
Fault Manager 6.10.0
DBI Client 6.23.0
DSC Service 3.5.8
CTI VOX VoIP 1.57.1
RTCP Statistics 2.0.5
Controller Service 6.18.0
Licensing Service 3.7.0
Recording Service 8.9.0
Monitor tool V7 7.6.0
Connectivity Media Delivery 6.23.0
Connectivity web pages 4.20.2
SSO ASP Portal 1.1.1
System Overview Node Agent Service 1.3.0
System Overview Node Agent Recorder Disk Usage Plugin 1.2.0
System Overview Node Agent Roles Plugin 1.4.0
ComponentSetup.CoreExtension 4.20.5

Notes
1. If the Cybertech System Node Agent overview software has been installed separately on a CTI or Satellite -
then the Cybertech System Node Agent overview software MUST be removed / uninstalled first before
uninstalling or upgrading to Unigy 3.1.10
2. When performing un-installs or upgrades on the NTR core server for the Unigy integration, the MYSQL
database service MUST be running.
3. For All-in-one configurations / deployments, when un-installing the Unigy 3.1.X integration software the
Monitor tool will be removed.
To upgrade to Unigy 3.1.11 & higher, for All-in-one configurations / deployments follow these basic steps:
Make sure you have taken a MySQL database backup – ( Binary folder copy or MySQL dump file )
Un-install the Unigy integration 3.1.x
In the control panel add remove programs - perform a “Repair” on the NTR Core software.
Restart / reboot the NTR Core server.
Install the 3.1.11 or higher Unigy integration software.
Fixes and added features:
[CS2045908][IPCD-2684] Removed Fingerprint column from CVS table, since this column isn't required
by this integration.
NICE IPC Unigy Integration 3.1.10 – 18th November, 2019
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.20
IPC WEB Link 4.10.1
IPC SIP Link 5.3.1
CTI Receiver 4.5.1
Satellite Controller 1.2.7
Fault Manager 6.10.0
DBI Client 6.23.0
DSC Service 3.5.8
CTI VOX VoIP 1.57.1
RTCP Statistics 2.0.5
Controller Service 6.18.0
Licensing Service 3.7.0
Recording Service 8.9.0
Monitor tool V7 7.6.0
Connectivity Media Delivery 6.23.0
Connectivity web pages 4.20.2
SSO ASP Portal 1.1.0
System Overview Node Agent Service 1.3.0
System Overview Node Agent Recorder Disk Usage Plugin 1.2.0
System Overview Node Agent Roles Plugin 1.4.0

Notes
1. If the Cybertech System Node Agent overview software has been installed separately on a CTI or Satellite -
then the Cybertech System Node Agent overview software MUST be removed / uninstalled first before
uninstalling or upgrading to Unigy 3.1.10
2. When performing un-installs or upgrades on the NTR core server for the Unigy integration, the MYSQL
database service MUST be running.
3. For All-in-one configurations / deployments, when un-installing the Unigy 3.1.X integration software the
Monitor tool will be removed.
To upgrade to Unigy 3.1.10 & higher, for All-in-one configurations / deployments follow these basic steps:
Make sure you have taken a MySQL database backup – ( Binary folder copy or MySQL dump file )
Un-install the Unigy integration 3.1.x
In the control panel add remove programs - perform a “Repair” on the NTR Core software.
Restart / reboot the NTR Core server.
Install the 3.1.10 or higher Unigy integration software.
Fixes and added features:
[CS1564700][IPCD-2651][IPCD-2639] Improved alarming; Now only raising alarm 9502 when channel
is active. Made alarm message 9501 visible in the alarms page by default.
[IPCD-2664] Changes to default configuration values;
DSCservice.exe.config (Default path is C:\Program Files (x86)\Nice\Recorder\ParrotDSC)
* 25% – PacketLossThreshold ( Default setting in Unigy 3.1.10 & Higher ) - Loss of 1 in every 4 packets
* 10% – PacketLossThreshold ( Default setting in Unigy 3.1.9 & Lower )
SatelliteController.WindowsService.exe.config (Default path is C:\Program Files
(x86)\Nice\Recorder\SatelliteController)
* 9501 alarm is logged in the NTR alarms page & is sent as an SNMP trap – "RtcpSummarySendMode" =
EnabledSendAndStore ( Default setting in Unigy 3.1.10 & Higher )
* 9501 alarm is only sent as an SNMP trap not logged in NTR alarms page – "RtcpSummarySendMode" =
EnabledSendOnly ( Default setting in Unigy 3.1.9 & Lower )
[CS1369899][CS1374702][IPCD-2620] Improved DBI Client logging
[IPCD-2665] System Overview Node Service is now installed on all system nodes as part of integration setup.

NICE IPC Unigy Integration 3.1.9 – 9th May, 2019

The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.19
IPC WEB Link 4.10.1
IPC SIP Link 5.3.1
CTI Receiver 4.5.1
Satellite Controller 1.2.5
Fault Manager 6.10.0
DBI Client 6.23.0
DSC Service 3.5.8
CTI VOX VoIP 1.54.0
RTCP Statistics 2.0.4
Controller Service 6.18.0
Licensing Service 3.6.2
Recording Service 8.8.0
Monitor tool V7 7.5.0
Connectivity Media Delivery 6.23.0
Connectivity web pages 4.19.0
SSO ASP Portal 1.1.0

Fixes and added features:

[CS0972510][IPCD-2611] CDR calls with negative call duration generated for old cached calls.
[CS1266359][IPCD-2613] CDR calls with negative call duration during DST time change.
[CS1269139][CS1270695][IPCD-2615] SNMP V2 darts license file expires.
[CS1306399][IPCD-2617] SIP link not re-initiating recording SIP session if session is lost between 24th
and 48th day since log on.
[CS1357849][IPCD-2618] SIP link not re-initiating recording SIP session on session keep alive failure.
[IPCD-2635] Added DBI client alarm 1019 for missing WAV file detection, improved DBI client and
Recording Service logging.
NICE IPC Unigy Integration 3.1.8 – 9th October, 2018
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.15
IPC WEB Link 4.10.0
IPC SIP Link 5.3.0
CTI Receiver 4.5.1
Satellite Controller 1.2.5
Fault Manager 6.6.0
DBI Client 6.22.0
DSC Service 3.5.8
CTI VOX VoIP 1.54.0
RTCP Statistics 2.0.4
Controller Service 6.16.0
Licensing Service 3.6.2
Recording Service 8.7.0
Monitor tool V7 7.3.0
Connectivity Media Delivery 6.22.0
Connectivity web pages 4.19.0
SSO ASP Portal 1.1.0

Fixes and added features:

[IPCD-2610] Removed remaining dependencies on .Net 3.5.
NICE IPC Unigy Integration 3.1.7 – 3rd October, 2018
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.15
IPC WEB Link 4.10.0
IPC SIP Link 5.3.0
CTI Receiver 4.5.1
Satellite Controller 1.2.5
Fault Manager 6.6.0
DBI Client 6.22.0
DSC Service 3.5.8
CTI VOX VoIP 1.54.0
RTCP Statistics 2.0.4
Controller Service 6.16.0
Licensing Service 3.6.2
Recording Service 8.7.0
Monitor tool V7 7.1.0
Connectivity Media Delivery 6.22.0
Connectivity web pages 4.19.0
SSO ASP Portal 1.1.0

Fixes and added features:

[IPCD-2586] Added support for FQDN based certificates usage instead of IP based for remote host validation.
[CS1176122][IPCD-2595][IPCD-2532] Preventing recording service from restarting after a time jump on
the server.
[CS0766307][CS0508549][IPCD-2537] Targets become unselected with connection issues to the
satellite controller.
[IPCD-2578] The certificate tool now supports key lengths of 2048.
[CS0501047][IPCD-2539] RTCP statistics mechanism causes memory usage increase in DSC Service
[CS0814134][IPCD-2546] Daylight saving time is applied to UTC timestamp of CDR records a week earlier
when DST change is on fifth Sunday of the month.
[IPCD-2543] Final CDR record isn't generated after satellite failover during a call.
[IPCD-2521] When regional settings are changed on the OS and we have comma and not a decimal point -
ROD / REM inserts are not added to the NTR DB. Workaround is available.
NICE IPC Unigy Integration 3.1.6 – 29th May, 2018
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.3
IPC WEB Link 4.8.6
IPC SIP Link 5.2.1
CTI Receiver 4.3.7
Satellite Controller 1.2.4
Fault Manager 6.1.0
DBI Client 6.19.3
DSC Service 3.5.6
DSC Driver 1.2.4
CTI VOX VoIP 1.52.0
RTCP Statistics 2.0.2
Controller Service 6.14.0
Licensing Service 3.5.0
Recording Service 8.5.3
Monitor tool 6.4.0
Monitor tool V7 7.0.6
Connectivity Media Delivery 6.19.3
Connectivity web pages 4.15.0
SSO ASP Portal 1.0.4

Fixes and added features:

[IPCD-2541] SIP link mutual authentication support, default used when secure connection is enabled.
[IPCD-2566] Updated to latest firmware release.
[IPCD-2547] CS0675989 - Unigy integraton Certificates.Tool support for special characters in certificate
properties.
[IPCD-2557] CS0885964 - License does not show IBM COS S3 label for Cisco and Unigy.
NICE IPC Unigy Integration 3.1.5 – 4th May, 2017
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.3
IPC WEB Link 4.8.6
IPC SIP Link 5.1.6
CTI Receiver 4.3.7
Satellite Controller 1.2.4
Fault Manager 6.1.0
DBI Client 6.19.3
DSC Service 3.5.6
DSC Driver 1.2.4
CTI VOX VoIP 1.43.6
RTCP Statistics 2.0.2
Controller Service 6.14.0
Licensing Service 3.5.0
Recording Service 8.5.3
Monitor tool 6.4.0
Monitor tool V7 7.0.6
Connectivity Media Delivery 6.19.3
Connectivity web pages 4.15.0
SSO ASP Portal 1.0.4

Fixes and added features:

[IPCD-2523] [CS0290373] Target and link picker controls in CTI Web GUI pages are broken when
integration is installed on NTR 6.6.10
NICE IPC Unigy Integration 3.1.4 – 6th April, 2017
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.3
IPC WEB Link 4.8.6
IPC SIP Link 5.1.6
CTI Receiver 4.3.7
Satellite Controller 1.2.4
Fault Manager 6.1.0
DBI Client 6.19.3
DSC Service 3.5.6
DSC Driver 1.2.4
CTI VOX VoIP 1.43.6
RTCP Statistics 2.0.2
Controller Service 6.14.0
Licensing Service 3.5.0
Recording Service 8.5.3
Monitor tool 6.4.0
Monitor tool V7 7.0.6
Connectivity Media Delivery 6.19.3
Connectivity web pages 4.13.2
SSO ASP Portal 1.0.4

Fixes and added features:

[IPCD-2503] [CS0206978] SIP Link doesn't recover from errors on UDP connection.
[IPCD-2512] SIP Link may bind to incorrect IPv4 address if there are multiple network adapters.
[IPCD-2508] [CS0226777] Web link crashes for 2N systems with user incorrectly configured with 1N
profile. Alarm 8601 is now raised with text "CDR Report missing information for target N. (Target may not be
configured for 2N)"
NICE IPC Unigy Integration 3.1.3 – 22 Aug, 2016
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.3
IPC WEB Link 4.8.4
IPC SIP Link 5.1.3
CTI Receiver 4.3.7
Satellite Controller 1.2.4
Fault Manager 6.1.0
Service Monitor 2.8.0
DBI Client 6.19.4
DSC Service 3.5.6
DSC Driver 1.2.4
CTI VOX VoIP 1.43.6
RTCP Statistics 2.0.2
Controller Service 6.14.0
Licensing Service 3.5.0
Recording Service 8.5.3
Monitor tool 6.4.0
Monitor tool V7 7.0.6
Connectivity Media Delivery 6.19.1
Connectivity web pages 4.13.2
SSO ASP Portal 1.0.4

Fixes and added features:

[IPCD-2473] NIC order in W2012 does not work correctly.
NICE IPC Unigy Integration 3.1.2 – 17 Jun, 2016
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.3
IPC WEB Link 4.8.4
IPC SIP Link 5.1.3
CTI Receiver 4.3.7
Satellite Controller 1.2.4
Fault Manager 6.1.0
Service Monitor 2.8.0
DBI Client 6.19.4
DSC Service 3.5.6
DSC Driver 1.2.4
CTI VOX VoIP 1.43.6
RTCP Statistics 2.0.2
Controller Service 6.12.0
Licensing Service 3.5.0
Recording Service 8.5.3
Monitor tool 6.4.0
Monitor tool V7 7.0.6
Connectivity Media Delivery 6.19.1
Connectivity web pages 4.13.2
SSO ASP Portal 1.0.4

Fixes and added features:

[IPCD-2450] Upgrade from 2.2.3 to 3.1 fails.
[IPCD-2451] Recording not happening after network cable removal and reconnect on the CTI Server-FDS -
Lane2.
[IPCD-2467] After network disconnect/reconnect on All-in-one box, CC forwards 127.0.0.1 as
audioDestination.
[IPCD-2468] After upgrade from 2.2.3 to 3.1, license is lost on satellite.
NICE IPC Unigy Integration 3.1.0 – 18 April, 2016
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.2
IPC WEB Link 4.8.4
IPC SIP Link 5.1.3
CTI Receiver 4.3.7
Satellite Controller 1.2.4
Fault Manager 6.1.0
Service Monitor 2.8.0
DBI Client 6.19.1
DSC Service 3.5.4
DSC Driver 1.2.4
CTI VOX VoIP 1.43.6
RTCP Statistics 2.0.2
Controller Service 6.10.0
Licensing Service 3.4.0
Recording Service 8.5.1
Monitor tool 6.4.0
Monitor tool V7 7.0.6
Connectivity Media Delivery 6.19.1
Connectivity web pages 4.13.2
SSO ASP Portal 1.0.4

Fixes and added features:

[IPCD-2352] Added advanced web-link handshake protocol for IPC to NTR connection confirmation.
[IPCD-2430] Fixed RTCP functionality
NICE IPC Unigy Integration 3.0.3 – 31 March, 2016
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.1
IPC WEB Link 4.8.2
IPC SIP Link 5.1.2
CTI Receiver 4.3.7
Satellite Controller 1.2.2
Fault Manager 6.1.0
Service Monitor 2.8.0
DBI Client 6.19.1
DSC Service 3.5.4
DSC Driver 1.2.4
CTI VOX VoIP 1.43.5
RTCP Statistics 2.0.0
Controller Service 6.10.0
Licensing Service 3.4.0
Recording Service 8.5.1
Monitor tool 6.4.0
Monitor tool V7 7.0.6
Connectivity Media Delivery 6.19.1
Connectivity web pages 4.13.2
SSO ASP Portal 1.0.4

Fixes and added features:

[IPCD-1739] Added optional speaker lines CDR mixing using link parameter, mixed audio will then have
mixed CDR.
[IPCD-1369] Added CDR split functionality for handset calls, has a separate link parameter, default handset
split interval is 60 minutes.
NICE IPC Unigy Integration 3.0.2 – 18 March, 2016
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.0
IPC WEB Link 4.8.1
IPC SIP Link 5.1.2
CTI Receiver 4.3.7
Satellite Controller 1.2.2
Fault Manager 6.1.0
Service Monitor 2.8.0
DBI Client 6.19.1
DSC Service 3.5.4
DSC Driver 1.2.4
CTI VOX VoIP 1.43.5
RTCP Statistics 2.0.0
Controller Service 6.10.0
Licensing Service 3.4.0
Recording Service 8.5.1
Monitor tool 6.4.0
Monitor tool V7 7.0.6
Connectivity Media Delivery 6.19.1
Connectivity web pages 4.13.2
SSO ASP Portal 1.0.4

Fixes and added features:

[IPCD-2333] Added Cancel support to IPC SIP Link
[IPCD-2317] Added high availability support to IPC SIP Link
NICE IPC Unigy Integration 3.0.1 – 1 March, 2016
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.0
IPC WEB Link 4.8.1
IPC SIP Link 5.1.1
CTI Receiver 4.3.7
Satellite Controller 1.2.2
Fault Manager 6.1.0
Service Monitor 2.8.0
DBI Client 6.19.1
DSC Service 3.5.4
DSC Driver 1.2.4
CTI VOX VoIP 1.43.5
RTCP Statistics 2.0.0
Controller Service 6.10.0
Licensing Service 3.4.0
Recording Service 8.5.1
Monitor tool 6.4.0
Monitor tool V7 7.0.6
Connectivity Media Delivery 6.19.1
Connectivity web pages 4.13.2
SSO ASP Portal 1.0.4

Fixes and added features:

[IPCD-2280] Fixed support for SRTP 256 bit key cryptographic suites AES_CM_256_HMAC_SHA1_32 and
AES_CM_256_HMAC_SHA1_80.
[IPCD-1975] Fixed support for setup upgrade, change and remove flows.
NICE IPC Unigy Integration 3.0.0 – 15 February, 2016
The table below shows all the component versions in this release.
Component Version
Call Controller 4.15.0
IPC WEB Link 4.8.1
IPC SIP Link 5.1.0
CTI Receiver 4.3.6
Satellite Controller 1.2.2
Fault Manager 6.1.0
Service Monitor 2.8.0
DBI Client 6.19.1
DSC Service 3.5.4
DSC Driver 1.2.4
CTI VOX VoIP 1.43.3
RTCP Statistics 2.0.0
Controller Service 6.10.0
Licensing Service 3.4.0
Recording Service 8.5.1
Monitor tool 6.4.0
Monitor tool V7 7.0.6
Connectivity Media Delivery 6.19.1
Connectivity web pages 4.13.2
SSO ASP Portal 1.0.4

Fixes and added features:

[IPCD-682] Added HTTPS support to WEB Link.
[IPCD-1621] Added TLS support to SIP Link.
[IPCD-1566] Added SRTP support to IPC Unigy integration.