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iWellFile5000 1 7ReleaseNotes

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iWellFile5000 1 7ReleaseNotes

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Chijioke Udeh
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© © All Rights Reserved
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iWellFile™ Software Version

5000.1.7
Release Notes

Contents

What’s In This Release?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2


Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Third-Party Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Database Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Enhancements and New Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Fixed Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Known Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
International Trade Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Contacting Landmark Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

5000.1.7 Page 1 of 45 May 2010


Landmark software What’s In This Release?

What’s In This Release?


The 5000.1.7.0 update release of iWellFile™ software contains support for an improved
Report Manager that is included with the Engineer’s Desktop™ (EDT™) 5000.1.7.0
release. No new functionality has been added. You must have iWellFile 5000.1.0 or higher
installed before you can install the 5000.1.7.0 update release.

In order to take advantage of the performance improvements to the new EDM™ Report
Manager, you must upgrade the Engineer’s Desktop™ (EDT™) software suite to version
5000.1.7.0.

To go directly to the enhancements, bug fixes, and known issues for the iWellFile
application, click on the blue links below:

Enhancements and New Functionality

Fixed Issues

Known Issues

An Introduction to the iWellFile software release, System Requirements, Installation


Instructions, and Licensing information are also provided in this document.

5000.1.7 Page 2 of 45 May 2010


iWellFile™ Software Release Notes

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Introduction
5000.1.7 Update Release—The 5000.1.7 update release of iWellFile™ software contains
no new features. This release supports the EDT 5000.1.7 release and some defect fixes.

5000.1.5 Update Release—The 5000.1.5 update release of iWellFile™ software contains


no new features. This release supports the EDT 5000.1.5 release, which includes an
upgrade to the EDM Report Manager.

The defects addressed in this update release are noted here.

5000.1.3 Update Release—The 5000.1.3 update release of iWellFile™ software is a


platform roll only. There were no fixed issues in this release. Supported platforms now
include:

• Windows XP SP3, 32-bit


• Windows Vista SP1, 32-bit
• Windows 2003 Server SP2, 32-bit
• Windows 2008 Server SP1, 64-bit
• Oracle 10.2.0.4 Server, 64-bit
• Oracle 10.2.0.4 Client, 32-bit (64-bit Client not supported)
• SQL Server Express 2005, 32-bit
• SQL Server 2005, 32-bit

5000.1.1.1 Patch Release—The 5000.1.1.1 patch release of iWellFile™ software


contains only bug fixes, and they are noted here.

5000.1.1 Update Release—The 5000.1.1 update of iWellFile™ software to the released


5000.1.0 iWellFile software does not have any new functionality. It is an update targeted
at simplifying the installation and support of iWellFile for the call out functions from EDT™
software (i.e. Reports, Compass Plots, Wellbore Schematics, Wallplot Composer Results
and Data Analyzer Queries). Each of these call out functions have been wrapped into
Windows Services that are much easier for the iWellFile application to access and
requiring less security setup during the installation.

A small number of defects have also been addressed, and they are noted here.

5000.1.0 Release—iWellFile software is a Web-based application that provides instant


access to well operations information and analytical results available within the Engineer's
Data Model™ database (EDM™ database). iWellFile software provides secure access to
selected information and analysis data across the entire suite of Engineer's Desktop™
(EDT™) software applications.

iWellFile software is designed to support releases of the Engineer’s Desktop™ software


suite that are 5000.0.0 or higher. The Engineer’s Desktop software suite provides major

5000.1.7 Page 3 of 45 May 2010


iWellFile™ Software Release Notes

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new functionality in support of the Drilling and Completions applications on the shared
EDM™ database.

iWellFile software will not run against earlier EDT software versions, such as 2003.22.x,
2003.21.x, 2003.16.x or 2003.14.x.

Defects addressed in the 5000.1.0 release are noted here.

5000.1.7 Page 4 of 45 May 2010


iWellFile™ Software Release Notes

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System Requirements
Here are the system requirements for the 5000.1.7 release.

Client

Recommended for Windows XP (32-bit) Minimum for Windows XP (32-bit)

• Windows® XP Professional, SP3, 32-bit • Windows® XP Professional, SP3, 32-bit


• 2 GHz processor • 1 GHz processor
• 2 GB RAM or greater • 1 GB RAM
• SVGA Color Monitor • SVGA Color Monitor
• 106-key Windows-ready integrated keyboard • 106-key Windows-ready integrated keyboard
• MS-compatible mouse or pointing device • MS-compatible mouse or pointing device
• TCP/IP based network connection 100 Mbps • TCP/IP based network connection 10 Mbps
• 2-4 GB or better disk space • 2 GB disk space
• CD-ROM drive (not required if installing from • CD-ROM drive (not required if installing from
a network location) a network location)

Recommended for Windows Vista (32-bit) Minimum for Windows Vista (32-bit)

• Windows® Vista Enterprise, SP1, 32-bit • Windows® Vista Enterprise, SP1, 32-bit
• 2 GHz processor • 1 GHz processor
• 2 GB RAM or greater • 1 GB RAM
• SVGA Color Monitor • SVGA Color Monitor
• 106-key Windows-ready integrated keyboard • 106-key Windows-ready integrated keyboard
• MS-compatible mouse or pointing device • MS-compatible mouse or pointing device
• TCP/IP based network connection 100 Mbps • TCP/IP based network connection 10 Mbps
• 2-4 GB or better disk space • 2 GB disk space
• CD-ROM drive (not required if installing from • CD-ROM drive (not required if installing from
a network location) a network location)

5000.1.7 Page 5 of 45 May 2010


iWellFile™ Software Release Notes

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Client Software Requirements

The Client System requires the following applications:

• Internet Explorer 6.0 or a newer version

• Adobe Acrobat Reader 8 or a newer version

• A Windows Metafile (WMF) Viewer for non-Windows XP systems

Popups

Certain components of iWellFile™ software require the use of “popup” windows. Therefore, popups
must be enabled in Internet Explorer for full functionality of the application.

Server

Recommended for Windows 2003 Server (32-bit) Minimum for Windows 2003 Server (32-bit)
Windows® 2003 Server, 32-bit, SP2 Windows® 2003 Server, 32-bit, SP2
2 x 3 GHz or higher 2 GHz processor
4 GB RAM or greater 2 GB RAM or greater
SVGA Color Monitor SVGA Color Monitor
106-key Windows-ready integrated keyboard 106-key Windows-ready integrated keyboard
MS-compatible mouse or pointing device MS-compatible mouse or pointing device
TCP/IP-based network connection 100 Mbps TCP/IP-based network connection 10 Mbps
4-6 GB or better disk space 4 GB disk space
CD-ROM drive (not required if installing from a CD-ROM drive (not required if installing from
network location) a network location)

Recommended for Windows 2008 Server (64-bit) Minimum for Windows 2008 Server (64-bit)
Windows® 2008 Server, 64-bit, SP1 Windows® 2008 Server, 64-bit, SP1
2 x 3 GHz or higher 2 GHz processor
8 GB RAM or greater 4 GB RAM or greater
SVGA Color Monitor SVGA Color Monitor
106-key Windows-ready integrated keyboard 106-key Windows-ready integrated keyboard

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iWellFile™ Software Release Notes

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Recommended for Windows 2008 Server (64-bit) Minimum for Windows 2008 Server (64-bit)
MS-compatible mouse or pointing device MS-compatible mouse or pointing device
TCP/IP-based network connection 100 Mbps TCP/IP-based network connection 10 Mbps
4-6 GB or better disk space 4 GB disk space
CD-ROM drive (not required if installing from a CD-ROM drive (not required if installing from
network location) a network location)

5000.1.7 Page 7 of 45 May 2010


iWellFile™ Software Release Notes

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Server Software Requirements

Windows 2003/2008 Server Systems require the following additional Windows


components:

Application Server Components:

• Application Server Console

• ASP.NET

• Internet Information Services (IIS)

Internet Information Services Manager Components:

• Common Files

• Internet Information Services Manager

• World Wide Web Service

World Wide Web Service Components:

• Active Server Pages

• Server Side Includes

• World Wide Web Service.

Web Server Support

iWellFile™ software is certified using Internet Information Server (IIS) 6.0 on a Windows
2003 Server (32-bit), and IIS 7.0 on a Windows 2008 Server (64-bit).

A typical iWellFile software server should have approximately 20GB of disk space
available to support necessary services/installations such as:

• iWellFile software server installation and supporting EDT™ software installation


(approximately 2GB)

• Operating system and swap file. Landmark recommends a 4GB swap file to support
the various services that run on the server

• EDM™ Publishing Service (EPS) service and resulting report cache (size depends on
number of reports cached)

5000.1.7 Page 8 of 45 May 2010


iWellFile™ Software Release Notes

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Browser Support
iWellFile software supports the use of Internet Explorer 6.0 or a newer version. Netscape
Navigator, Firefox and other web browsers are not supported.

Certain components of iWellFile™ software require the use of “popup” windows.


Therefore, pop-ups must be enabled on the iWellFile software web page to take
advantage of the application’s full functionality.

Operating System Support

Windows 2003 Server (32-bit) and Windows 2008 Server (64-bit) are certified for use with
iWellFile software.

Windows XP is not Supported or Certified as a production web server due to an IIS


network connection limitation imposed by Microsoft. Windows XP is only available for
those people needing to review or demonstrate iWellFile software functionality without
making the application available as a published web-server application. Windows XP
Service Pack 3 is fully supported for client users of iWellFile software accessing the
application from their Desktop.

5000.1.7 Page 9 of 45 May 2010


iWellFile™ Software Release Notes

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ODBC Drivers
The following table lists ODBC Drivers and Database Server versions used by Landmark during
testing of the iWellFile software 5000.1.7 release. This table describes which ODBC drivers and
database servers our test labs have certified and which drivers Landmark supports for use with
EDM™ database applications.

Operating System ODBC Driver Version


Windows XP, SP3, 32-bit SQL Native Client 2005.90.3042.00
Windows 2003 Server SP2, 32-bit SQL Native Client 2005.90.3042.00
Windows Vista, SP1, 32-bit SQL Native Client 2005.90.3042.00
Windows 2003 Server SP2, 64-bit N/A (not a tested platform)
Windows 2008 Server, SP1, 64-bit Oracle 10g Client, 32-bit 2005.90.3042.00

Server Version
Oracle 10g Server, 32-bit 10.2.0.3
Oracle 10g Server, 64-bit 10.2.0.4
SQL Server 2005, 32-bit 2000.86.3959.00
SQL Server Express 2005, 32-bit 9.00.1399.06

No longer supported for the 5000.1.x releases: Oracle 9i, Microsoft MSDE, Microsoft SQL
Server 2000, Windows 2000.

5000.1.7 Page 10 of 45 May 2010


iWellFile™ Software Release Notes

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Third-Party Software
Halliburton uses various third-party applications in the development of its software.

Halliburton acknowledges that certain third party code has been bundled with, or
embedded in, its software. The licensors of this third party code, and the terms and
conditions of their respective licenses, may be found at the following location:

[Installdir]\Help\Third_Party.pdf

The following table describes the third party applications in the iWellFile Release
5000.1.7.

Product/Package Version for all supported


operating systems
ASE ChartDirector 3.1.0.3
CeTe DynamicPDF™ Merger for .NET 4.0.3
FLEXlm license software ECCN 5D00B.2 11.6
Java 2 Platform, Standard Edition (J2SE) Binary 1.6.0
ECCN 5D99B.1 - Sun Microsystems Inc.
Oracle Data Access Components (ODAC) - Oracle 10.2.0.2
AxInterop.AcroPDFLib.dll and
Interop.AcroPDFLib.dll are generated by Visual
Studio IDE to wrapper Adobe Reader ActiveX
component - AcroPDF.dll - which is there after
installing Adobe Reader. It should be called
Acrobat SDK according to adobe definition.

5000.1.7 Page 11 of 45 May 2010


iWellFile™ Software Release Notes

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Other Requirements

Screen Resolutions/Video

Recommended Minimum
• 1024 x 768 or higher • 1024 x 768

If you experience display problems when running wellbore schematics from within
iWellFile™ software, upgrade your video driver to the latest version.

When using Landmark’s PROFILE™ software, the following are required:

• For the 1D and 2D schematics, any NVIDIA or ATI card from the past two
years is recommended (e.g., NVIDIA GeForce 3, NVIDIA Quadro FX
Go700, or ATI Radeon 7500 onwards).

• For full 3D visualization, the latest graphic card from NVIDIA or ATI would
be recommended along with 1.5Ghz+ processor with the above
specification for the 1D or 2D as the minimum.

Miscellaneous

• Applications require you to install a current Landmark LAM or a FLEXnet


Publisher dongle (bitlock) for licensing purposes. Landmark does not
distribute FLEX dongle bitlocks for use on application servers.

• Applications require Microsoft Data Access Components (MDAC) version


2.8 or higher. The Setup Program automatically installs MDAC 2.8 if
necessary.

• Windows XP and Vista users must install all Critical and Recommended
Windows Updates.

• Drilling and Completions Oracle users must use Oracle 10g. Oracle 9i is no
longer supported.

5000.1.7 Page 12 of 45 May 2010


iWellFile™ Software Release Notes

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Upgrading the EDM Database

The Engineer’s Desktop 5000.1.7 installation is an upgrade to the 5000.1.0 Engineer’s


Data Model version. If you currently use a pre-2003.14 version of the EDM database, you
must upgrade your EDM database to at least 2003.14 prior to running the Multi-Version
Database Upgrade Utility (EDMPatchDB.exe) to upgrade to the 5000.1.0 release. Once
you are on version 5000.1.0 (or higher), you can install EDT 5000.1.7..

ENGINEER’S DESKTOP 5000.1.7 MUST BE INSTALLED BEFORE YOU USE IWELLFILE 5000.1.7

iWellfile 5000.1.7 uses a number of EDT™ Applications and components that were updated in EDT
5000.1.7. You cannot login to iWellFile 5000.1.7 unless EDT 5000.1.7 is installed (EDM database
version 09.03.05.228, or later).

Note that once the EDM database is upgraded to 5000.1.7, you will no longer be able to
access it using the earlier EDT applications.

Installing With Previous Versions

EDT 5000.1.7 software is an update—it will update your EDT 5000.1.0 or higher software.
5000.1.7 can co-exist with previous versions of EDT software on the same machine.
However, LAM 5000 will not co-exist with earlier versions of LAM (FLEXlm license server)
on the same machine.

To run EDT 5000.1.7 applications and a previous version of the EDT applications on the
same machine, you must point one or both versions of EDT software to a LAM server
located on a remote machine, since only one version of LAM can run locally. Refer to the
EDT™ Version 5000.1.7 Summary Level Release Notes for details.

Microsoft Security Warnings When Installing

A security warning may appear when trying to install software, due to security restrictions
imposed by recent Microsoft security updates:

“Security Warning: Do you want to run this software?”

Simply click Run to proceed with the EDM database installation.

5000.1.7 Page 13 of 45 May 2010


iWellFile™ Software Release Notes

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Installation
The iWellFile™ software is delivered via Electronic Delivery System using the Landmark
Software Manager tool. This is an update release, so you can install the iWellFile 5000.1.7
version only if iWellFile 5000.1.0 or higher exists on your machine.

If a version previous to 5000.1.0 exists on your machine, uninstall it and then install
version 5000.1.0 or later.

ENGINEER’S DESKTOP 5000.1.7 MUST BE INSTALLED BEFORE YOU USE IWELLFILE 5000.1.7

iWellfile 5000.1.7 uses a number of EDT™ Applications and components that were updated in EDT
5000.1.7. You cannot login to iWellFile 5000.1.7 unless EDT 5000.1.7 is installed (EDM database
version 09.03.05.228, or later).

The complete instructions for installing iWellFile on 32-bit and 64-bit environments can be
found in the iWellFile™ Software Version 5000.1.7 Installation Guide
(iWellFile_Install_Guide.pdf). The installation guide is located in the root install directory
(e.g., C:\Inetpub\wwwroot\iWellFile_5000.1.0).

5000.1.7 Page 14 of 45 May 2010


iWellFile™ Software Release Notes

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Licensing
Landmark's Application Manager (LAM) is the license system used to control access to
Landmark applications. LAM is based on Acresso's FLEXnet Publisher. LAM version 5000
is required for release 5000.1.0 and higher. You do not need to re-license for 5000.1.7;
your 5000.1.0 licenses will work. Refer to the EDT™ Software Version 5000.1.0 Summary
Level Release Notes for licensing details.

Accessing Both 2003.x and 5000.x EDT Releases

Only one LAM server can run per machine. If access is desired to both 2003.x and 5000.x
Engineer’s Desktop applications, then LM_LICENSE_FILE must point to two distinct LAM
servers: either one local and one remote, or two remote servers. The license path to the LAM
2003 Server must precede the path to the LAM 5000 Server, separated by a semi-colon, in
LM_LICENSE_FILE. For example (all on one line):

LM_LICENSE_FILE : c:\landmark\lam\license2003.dat;
\\remote_machine\c:\landmark\lam\license5000.dat;

Make sure that the 2003 license is the first one specified in the path.

Mobile Checkout

LAM 5000.1.7 for Windows includes a utility called Mobile Checkout, which allows you to
“Borrow” (temporarily check out) a network license to use when a computer, such as a laptop,
is disconnected from the network. Performing a Borrow writes encrypted information on your
laptop which preserves a mobile license for the user when disconnected from the network.
The license can then be used on an individual computer for a time specified when the user
checks out the license. The license is returned to the server licenses when either the user
uses the early return procedure or the specified time limit is reached. When a license is
checked out the number of available licenses on the server is reduced by one. All Drilling
applications except OpenWire® Client, OpenWire® Server, and Well Cost™ can utilize the
“Borrow” feature in the Mobile Checkout utility. For more information, refer to the LAM
Guide—Linux, Solaris, and Windows.

Instructions for using the Mobile Checkout feature are in the LAM Guide—Linux, Solaris
and Windows.

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iWellFile™ Software Release Notes

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Mobile Checkout fails to remove the Registry entries left behind after the borrowed licenses ex-
pire.

This is a known FLEX issue, and should be resolved in future releases of FLEX. To remove corrupted
or expired Borrow entries from the Borrow client machine registry: 1. Run regedit.exe. 2. Go to
HKEY_CURRENT_USER\Software\FLEXlm License Manager\Borrow. 3. Delete the "infoborrow" key
and contents. 3a. Delete any other remaining keys and contents (one per feature that is readable). 4.
NOTE: If you do this by mistake with active borrows, you will need to wait until they expire at the server
before you can get the client and server synchronized again.

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iWellFile™ Software Release Notes

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Database Upgrade
Refer to the “Upgrading the Database” section of the Engineer’s Desktop 5000.1.7 Drilling
Summary Level Release Notes for complete instructions on how to upgrade your EDM™
database to the 5000.1.7 version.

You must upgrade your existing EDM database(s) BEFORE using


5000.1.7

You must upgrade versions of your database(s) created with earlier


versions of the software to EDM version 5000.1.7 before running the
iWellFile 5000.1.7 software.

ENGINEER’S DESKTOP 5000.1.7 MUST BE INSTALLED BEFORE


YOU USE IWELLFILE 5000.1.7

iWellfile 5000.1.7 uses a number of EDT™ Applications and components


that were updated in EDT 5000.1.7. You cannot login to iWellFile 5000.1.7
unless EDT 5000.1.7 is installed (EDM database version 09.03.05.228, or
later).

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iWellFile™ Software Release Notes

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Enhancements and New Functionality

5000.1.7 Update Release

There are no additional enhancements or new functionality for the iWellFile™ software
5000.1.7 release. This release focused on supporting the EDT 5000.1.7 release and fixing
critical issues identified in “Fixed Issues” on page 27.

5000.1.5 Update Release

There are no additional enhancements or new functionality for the iWellFile™ software
5000.1.5 release. This release focused on taking advantage of the optimized EDM Report
Manager found in EDT 5000.1.5, and fixing critical issues identified in “Fixed Issues” on
page 27.

5000.1.3 Update Release

This update release is a platform roll only. Windows XP needs SP3, Windows 2003 Server
(32-bit) needs SP2, and Windows 2008 Server SP1 (64-bit) has been added.

5000.1.1.1 Patch Release

This patch fixes defects that allow the customer to customize the location of output
reports.

5000.1.1 Update Release

The 5000.1.1 update of iWellFile™ software to the released 5000.1.0 iWellFile software
does not have any new functionality. It is an update targeted at simplifying the installation
and support of iWellFile software for the call out functions from EDT™ software (i.e.
Reports, COMPASS™ Plots, Wellbore Schematics, Wallplot Composer Results and Data
Analyzer Queries). Each of these call out functions have been wrapped into Windows
Services that are much easier for the iWellFile application to access and requiring less
security setup during the installation.

A small number of defects have also been addressed which are noted in the Fixed Issues
near the end of this document

5000.1.7 Page 18 of 45 May 2010


iWellFile™ Software Release Notes

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5000.1. Release

The 5000.1 release of iWellFile software supports the Microsoft Vista operating system,
has new LAM (FLEXnet Publisher) licensing, and contains some critical bug fixes.

In addition, the following enhancements were added to the iWellFile software 5000.1
release.

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iWellFile™ Software Release Notes

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The primary focus of the 5000.1 release was to enhance the user experience and to add
more data entry features. This was accomplished through the addition of a number of
features including:

• Initialize Wells
• Build Well Filters
• Customize Charts
• Print all cached Reports
• Easier maintenance Customizations
— maintain Landmark and Custom folder for configuration files
— configure Well Operations tab report links

Well Initialization

The Well Initialization page provides users with the ability to create and initialize Wells in
the EDM™ database. This page is accessed from the link in the application toolbar. The
link is only available to users who have been granted access to iWellFile.Well.Edit token.

Figure 1: Well Initialization Link

The Well Initialization page contains a number of fields used to define the Well. Once all
the data has been entered, the user clicks OK and the Well and associated data is created
in the EDM database.

During the initialization of a Well the following actions are performed by the application
depending on the data entered for the Well:

• select the Company and Project


• create a new Site and define the Site's Tight Group or select an existing Site
• create and define a Well
• define the Well Location
• create the Well Datum
• create the Wellbore or Sidetrack
• create the Event
• create a new Cost Estimate and AFE report or
• associate the Event to a new or existing Cost Estimate & AFE report
• create a Rig Operation
• associate the Event to a Rig Operation

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iWellFile™ Software Release Notes

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Figure 2: Well Initialization Page

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iWellFile™ Software Release Notes

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Templates

Well Initialization templates can be created to speed up the creation of similar Wells.
Templates created in iWellFile™ software are available for selection in the toolbar.
From the toolbar templates can be created, edited or selected and applied.

Select Edit

Create Apply

Figure 3: Well Initialization Selection buttons

Well Initialization templates can only be created or edited by users who have been
granted access to the iWellFile.Template.Edit token.

Users create a template and supply values for many data fields. When a Well is
initialized using the template, the values entered in the template are automatically
populated based on the template definition.

Customize the Well Initialization Page

The Well Initialization page can also be configured to customize the fields appearing
in the various sections of the Well Initialization page. Each section is customized in the
following files: Event_Details.xml, Location_Details.xml, Well_Details.xml and
WellBore_Details.xml. These configuration files are located on the web server in the
iWellFile software installation directory Well Initialization folder (e.g.,
C:\Inetpub\wwwroot\iWellFile_5000.1.0\config\Landmark\Well Initialization).

The Landmark folder stores the default settings shipped with the application. When
customizing the sections of the Well Initialization page, be sure to store the customized
version of the XML files in the Custom folder (i.e., Config\Custom\Well Initialization).

Instructions for editing these files are contained within the file.

5000.1.7 Page 22 of 45 May 2010


iWellFile™ Software Release Notes

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Well Filters

iWellFile™ software allows the use of filters to restrict the data displayed in the
application. Filter queries can now be created directly in the application. Filters are
selected, uploaded and created from the application toolbar. Use the Create Well Filters
( ) button to create Well Filter queries.

Upload Create

Figure 4: Well Filter buttons

Filter queries can be saved as “public” or “user”. Public queries are available to all
iWellFile™ software users. Public filter queries are saved on the iWellFile server in the
<install directory>\filters folder. (e.g., C:\Inetpub\wwwroot\iWellFile_5000.1.0\filters). User
queries are only available to the user who created the query. These query files are saved
on the iWellFile server in the <install directory>\filters\<user name> folder. (e.g.,
C:\Inetpub\wwwroot\iWellFile_5000.1.0\filters\jsmith).

Figure 5: Well Filter Creation Window

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iWellFile™ Software Release Notes

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Custom Configuration Folders

Starting in release 5000.1.0 some configuration files ship in two folders.

• Landmark - The Landmark folder contains the default configuration of the application.

• Custom - The Custom folder contains configurations that are customized by


administrators.

These folders are located in the <install directroy>\config folder.

Configurations made in the Custom folder override configurations made in the Landmark
folder. Future installs of iWellFile™ software will not overwrite configurations made to files
located in the Custom folder.

The following configuration options take advantage of the Landmark and Custom folders:

• Charts
• Key Performance Indicators
• Well Initialization
• Log File Locations
• Production Plots
• Report Customization
• Report Icon Mapping
• Well Operations Display Selector

Custom Charts

iWellFile software now allows administrators to customize the configuration of charts


appearing on the Dashboard, Multiple Wells and Single Well pages. Charts are
customized in the ChartsConfig.xml configuration file located on the web server in the
iWellFile software installation directory Charts folder (e.g.,
C:\Inetpub\wwwroot\iWellFile_5000.1.0\config\Landmark\Charts).

The Landmark folder stores the default settings shipped with the application. When
customizing Charts, be sure to store the customized version of the ChartsConfig.xml in
the Custom folder (i.e., Config\Custom\Charts).

The XML file defines the following attributes of charts.

• Size (e.g. height, width etc.)


• Style (e.g. Line, Bar etc)
• SQL that pulls the data.
• Column name that should be plotted against X axis.
• Column name(s) that should be plotted against Y axis. More than one column can be
chosen.

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• Support of 2Y axis.
• DataSeries column name. Also provided is the facility to form the groups for unique
value of dataseries column. Only one Dataseries column can be defined.
• Choice of Colors to be used in plotting charts.
• Chart Title Name.
• Axis Label Name (can also defined as a Macro, to get the value at run time)

Instructions for editing the ChartsConfig.xml file is contained within the file.

Print All Cached Reports

The Report page now allows users to print all reports that currently reside in the cache.
Cached reports are noted with the following symbol: . This allows an end user to
quickly print all of the reports for a given day or a given Well; or allow them to easily email
an entire Well’s reports to a partner or other interested party.

The Print All... button prints all selected Cached reports as one .PDF file. The Print All
button is disabled until the Cached reports option is selected.

Figure 6: Report page Search, Print All button

Well Operations Tab Report Links

iWellFile™ software now allows administrators to configure Daily Drilling Report links and
Daily Cost Report links displayed in the Well Operations tabs. These links are configured
in the ReportCustomization.xml file located on the web server in the iWellFile software
installation directory “config” folder (e.g., C:\Inetpub\wwwroot\iWellFile\config\Landmark).

5000.1.7 Page 25 of 45 May 2010


iWellFile™ Software Release Notes

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The Landmark folder stores the default settings shipped with the application. When
customizing report links, be sure to store the customized version of the
ReportCustomization.xml in the Config\Custom folder.

Instructions for editing the “ReportCustomization.xml” file are contained within the file.

5000.1.7 Page 26 of 45 May 2010


iWellFile™ Software Release Notes

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Fixed Issues

5000.1.7 Update Release

The following issues were either fixed or have workarounds.

Defect ID Subject Comp Level 1 Comp Level 2

828459 Dashboard Error: "Item has already been Dashboard Well Operations
added. Key in dictionary:
833945 iWellfile reports give error due to session Other
timeout: Object reference not set to an
instance of an object
835088 How to change the filter to default on All Dashboard Other
828288 In a multi-user scenario, reports are not Performance
visible in Internet Explorer as load increases
828460 ReportGenerator Log is disabled in iWellFile Administration
835563 Null password error on Windows Administration
Authentication

5000.1.5 Update Release

The following issues were either fixed or have workarounds.

Defect ID Subject Comp Level 1 Comp Level 2

803926 iWellfile Dashboard Usability Problem. Go To Dashboard Well Operations


Page should be static.
809028 Deficiency in IWellFile Rig Operation Chart Other
with multiple Operations per well
809290 IWellFile MV Other
MV_IWL_WELLOPS_HOLE_SECT_GROU
P taking too long to refresh
809605 Add an “All” selection item to the iWellfile Job Dashboard Other
Types and Event Types Picklist
809622 The safety query in Materialized_Views.sql Database
for iWellFile needs to be optimized for
performance
809657 Request User Profile Setting for Table of Output Reports
Contents and Cover Page on Output Reports

5000.1.7 Page 27 of 45 May 2010


iWellFile™ Software Release Notes

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Defect ID Subject Comp Level 1 Comp Level 2

810534 iWellFile Calendar is not returning report Administration


data (timing out)
811454 Unable to Sort Custom Filter Selection - My My iWellFile Global Settings
iWellFile, Global Settings
812975 Request a security token to control whether a Security EDM Security
user or group can add a Well Filter.

5000.1.3 Update Release

There were no fixed issues for the iWellFile™ software 5000.1.3 release.

5000.1.1.1 Patch Release

The following issues were either fixed or have workarounds.

Defect ID Subject Comp Level 1 Comp Level 2

798405 Rig operations page does not color event


that has “(“ in it’s description, i.e., event_type
value.
799981 4 Hrs summary section does not use the
display event filter of custom report.
800025 Links to Landmark default DDR are found in
controls\RigActivityDetail.ascx.
800028 Links to Landmark default DDR are found in
controls\web.config.
800029 Links to default DDR found in
ReportsReceivedSummary.aspx.
800158 Link of Summary reports on well operations
area should also be configurable through
config file.

5000.1.7 Page 28 of 45 May 2010


iWellFile™ Software Release Notes

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5000.1.1 Update Release

The following issues were either fixed or have workarounds.

Defect ID Subject Comp Level 1 Comp Level 2

620563 Need configurable login for intranet and Security


extranet users. Note: This functionality is
documented in the Install Guide under
Optional iWellFile configuration in Appendix
A.

754357 Clients would like access to content in Data Administration


Receiver Success, Failure & Log folders

781753 Single Well page-->Attachment tab--> Single Well Attachment


Explorer view-->Well Name is not displaying
as it is selected in MyiWellFile options
window Well Name Picklist.

782773 Analysis Panel needs a 1x1 display Analysis

785661 Rig dates are not always correct in the Well Dashboard Well Operations
Operations Summary View on the
Dashboard.

787345 iWellFile Single Well Page Datum Selector Single Well Selection Control
Content not showing proper value. Bar

787724 View All option works only for page 1 and Dashboard Well Operations
none after

789799 Request capability to print all pages at once Dashboard Well Operations
from the Views on the Dashboard and
Multiple Wells tabs

790048 Well Operations View All window is not Other


getting closed after user logged out from
iWellFile

790510 Reports (EDT external components) are not Other


working when the EDT installed folder name
other than EDT_5000.1 e.g.: EDT 5000

5000.1.7 Page 29 of 45 May 2010


iWellFile™ Software Release Notes

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Defect ID Subject Comp Level 1 Comp Level 2

792689 iWellfile MD vs. Days graph is cut off Other

794741 iWellfile is passing invalid Datum ID to Dashboard Well Operations


Report Manager while generating Summary
reports from DB/MW/Reports pages.

5000.1 Update Release

The following issues were either fixed or have workarounds.

Defect ID Subject Comp Level 1 Comp Level 2


614776 User settings are not saved for: WellBore Schematic, User Settings
DA Query and Profile Wallplots
629921 Need to provide Report Shading On/Off option in Report
iWellFile same as other EDT applications Generation
624093 eliminate long filenames for PROFILE Wallplots PROFILE
Schematics
629516 Filter mechanism should provide better support for Well / Event
EDM data hierarchy Selection
721983 Two quick improvement requirements for using PROFILE
iWellfile: 1. Easy Cut & Paste of Well schematics in Schematics
iWellfile to Microsoft Word, Microsoft PowerPoint etc.
2. Easy click & print of Well schematics.

721423 Context sensitive help icon (?) is not showing up Help Context
Sensitive Help
720965 No information in Single Well Daily Reports
EDMPublishingOutputReportLog.xml file to determine
whether iWellFile or EPS generated cached output
report
727357 Limit the access to Upload buttons to some specific Options Custom Filter
group of user using the security schema provided by Selection
OpenWells

727354 Well Filter and Profile Template Upload store location Other
782411 Strange looking plot in iWellFile for Depth vs Days Single Well Common Well
(DOL) Graphs
753643 Input parameter not showing when running a Analysis Analysis Queries
Query.

5000.1.7 Page 30 of 45 May 2010


iWellFile™ Software Release Notes

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Defect ID Subject Comp Level 1 Comp Level 2


737874 Data Analyzer Date Parameters do not support Analysis Queries
iWellFile short date format
732099 iWellFile to show Sum, Avg Group Operation captions Analysis Queries
in Table and Graph format and not the Data Element
Name (misleading)

755508 IWellfile is using a different location to pick the values Customization Other
for Country and State on its default filters
769820 Company Logo's set in OpenWells not coming Customization
through in iWellfile
754640 Customer Request Enhancement - Report Link Administration
Changes
752468 Add section to Troubleshooting page in online help Help iWellFile Help
describing iWellFile.log errors logged when KPIs are
not customized for the appropriate database server
type.

755297 Error on Count of DM_DAILY.date_report. If date field Analysis Queries


in the query is manipulated in anyway like with Group
By, Count, or Derived Element , you will get a error.

783266 Print Button - Well Ops Summary View brings up Dashboard Well
blank pages in current view Operations
768128 Request that the Single Well Screen in iWellFile list Customization iWellFile
the appropriate Daily Report in the Daily Tab based on Configuration
the Event Type selected.

777255 iWellfile Graph Legends are unreadable. Dashboard Dashboard Common Well
view - Measured Depth vs Days, Rig Activity, Graphs
Operations graphs have legends that overlay the
graphs. This makes them very hard to read. Please
find a better way to display the legends

777351 User wants the ability to re-order drop down list on Dashboard Well
Dashboard Operations
760656 Rearchitect the single well page mechanism of Single Well Daily Reports
displaying daily and summary report links to improve
performance.

764650 Event Viewer Log and Report Builder Log cannot be Administration
viewed.
784716 MD vs Days graph on the single well tab of iWellfile is Single Well Common Well
not using data recorded Graphs
757400 IWellFile Should be compatible to support web Other
farming i.e. support for sessions in state server.

5000.1.7 Page 31 of 45 May 2010


iWellFile™ Software Release Notes

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Defect ID Subject Comp Level 1 Comp Level 2


757286 Enable the Cached facility for the Wallplot in single Single Well Wall Plot
well page.
772135 Lesson area should only be filled by managers. Lessons
Learned
769898 Install Guide needs clearer description of database Documentation Installation
preparations needed for iWellFile Guide
772103 Schematic generated for wrong date when using Single Well Schematic
European date format (dd-MM-yy).
772110 Compass log file in Admin page should be versioned Administration
correctly
772429 DA query parameter values are not showing properly Analysis Queries
in iWellFile. It is showing the parameters for wrong
fields.
772504 iWellFile logs out when the Refresh toolbar button is Other
used
774928 iWellFile - Reports Tab. Request the ability to enter a Reports Tab
specific search criteria, similar to the find dialog in the
OpenWells explorer tree.

773227 Launch in Context is not working based on date in Single Well Other
Single Well page.
770662 Licensing - EDT Licensing does not take advantage of Licensing
the functionality that will warn users that their license
is set to expire in x days

769901 Need to correct EDM Tablespace name referenced in Documentation Installation


Install Guide Guide
769899 Date column in Reports List needs to be wider Reports Tab
770155 Install Documentation states that Oracle KPIs are Documentation Installation
commented, out. With new version it is the MSDE Guide
KPIs that are commented out

772129 Incident Description should be in a bigger text box Lessons


area Learned
772127 Under Lessons part, Incident area, there is no place to Lessons
put Incident Time Learned
782016 Lesson Search result is not showing proper records Lessons
based on search condition while searching Lessons in Learned
Lesson learned page when using Start and End Dates
with using SQL Server Data Base.

5000.1.7 Page 32 of 45 May 2010


iWellFile™ Software Release Notes

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Defect ID Subject Comp Level 1 Comp Level 2


781923 Analysis Query modify parameter Default value is not Analysis Queries
displaying in modify parameter window, It's happening
only for the picklist parameters.

777556 Need to support Customizations for Well Initialization, Customization User


Report customizations, chart service. Customization
781312 Reports page should display the Cached reports with Reports Tab
considering unit system also.
757326 Inconsistency in unit sets in graphs between Single Well
PROFILE and iWellFile.

5000.1.7 Page 33 of 45 May 2010


iWellFile™ Software Release Notes

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Known Issues

5000.1.7 Update Release

There are no additional known issues for the iWellFile™ software 5000.1.7 release.

5000.1.5 Update Release

There are no additional known issues for the iWellFile™ software 5000.1.5 release.

5000.1.3 Update Release

There are no additional known issues for the iWellFile™ software 5000.1.3 release.

5000.1.1.1 Patch Release

There are no additional known issues for the iWellFile™ software 5000.1.1.1 release.

5000.1.1 Update Release

There are no additional known issues for the iWellFile™ software 5000.1.1 release.

5000.1 Release

The following are known issues for the iWellFile™ software 5000.1 release.

Defect ID Subject Comp Level 1 Comp Level 2


620563 Need configurable login for intranet and extranet Security
users
624298 Need to integrate Well selector/filters to Data Analyzer Data Analyzer
query parameters Queries
629914 Need to provide integration point for customers to Well / Event
define custom links to other sites and/or documents. Selection
629917 P10/P90 Cost estimate available from iWellFile Install
630302 add more integration with Production and Economics Others
applications

5000.1.7 Page 34 of 45 May 2010


iWellFile™ Software Release Notes

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Defect ID Subject Comp Level 1 Comp Level 2


631490 On some wells, the Profile Schematic just has a few PROFILE
numbers down the left side. Schematics
698809 IWellfile Schematic output types should include PDF PROFILE
Schematics
700698 Extend iWellFile to only support output of approved Report
reports Selection
700933 Need PROFILE WPC File Page Size Output Menu to PROFILE
be customizable Schematics
731495 Need multiple template support in iWellfile PROFILE
Schematics
731650 Well Operations Section. Days Ahead (50/50) (days) Others
field not populating
732003 Enhancement to include a Print Wizard to batch print Report
many reports. Generation
732922 Would like to generate multiple WPC outputs to a Single Well Wall Plot
single output file
754357 Clients would like access to content in Data Receiver Administration
Success, Failure & Log folders
763119 Would like ability to export and source EDM data Other
transfer file from within iWellFile
771598 Need COMPASS plug-in to log Command Line calls to Single Well Wellpath Plots
enable problems with the plug-in to be more easily
troubleshooted.
772081 Need different iWellFile behavior for different user Administration
roles
772133 Depth info should be put in an area next to time Lessons
assessment Learned
774169 Hole Section information not being shown for certain Dashboard Well
Start Dates in the Well Operations displays Operations
776838 ENHANCEMENT - Contractor Name should be Rig Operations
displayed on each line of Rig Operations
777050 The Analysis tab option Modify Parameters is not Analysis Queries
working when a query has a conditional parameter
with picklist selection.

778055 Well Filter needs to contain an Operator as Not Like Other


which will help for searching wells with Not like
<value>
780245 iWellFile is displaying the Cache reports of all Active Reports Tab
DSNs.

5000.1.7 Page 35 of 45 May 2010


iWellFile™ Software Release Notes

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Defect ID Subject Comp Level 1 Comp Level 2


781753 single well page-->attachment tab--> Explorer view-- Single Well Attachment
>Well Name is not displaying as it selected in
MyiWellFile options window Well Name Picklist.

782769 Need Ability to Change Mouse-over text for calendar Single Well
icons
782773 Analysis Panel needs a 1x1 display Analysis

5000.1.7 Page 36 of 45 May 2010


iWellFile™ Software Release Notes

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International Trade Compliance


This application is manufactured or designed using U.S. origin technology and is therefore
subject to the export control laws of the United States. Any use or further disposition of
such items is subject to U.S. law. Exports from the United States and any re-export
thereafter may require a formal export license authorization from the government. If there
are doubts about the requirements of the applicable law, it is recommended that the buyer
obtain qualified legal advice. These items cannot be used in the design, production, use,
or storage of chemical, biological, or nuclear weapons, or missiles of any kind.

The ECCN’s provided in Release Notes represent Halliburton’s opinion of the correct
classification for the product today (based on the original software and/or original
hardware). Classifications are subject to change. If you have any questions or need
assistance please contact us at:

[email protected]

Under the U.S. Export Administration Regulations (EAR), the U.S. Government assigns
your organization or client, as exporter/importer of record, responsibility for determining
the correct authorization for the item at the time of export/import. Restrictions may apply
to shipments based on the products, the customer, or the country of destination, and an
export license may be required by the Department of Commerce prior to shipment. The
U.S. Bureau of Industry and Security provides a website to assist you with determining the
need for a license and with information regarding where to obtain help.

The URL is:

http://www.bis.doc.gov

5000.1.7 Page 37 of 45 May 2010


iWellFile™ Software Release Notes

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Definitions

CCATS (Commodity Classification Automated Tracking System) - the tracking number


assigned by the U.S. Bureau of Industry and Security (BIS) to products formally reviewed
and classified by the government. The CCATS provides information concerning export/re-
export authorizations, available exceptions, and conditions.

ECCN (Export Control Classification Number) -The ECCN is an alpha-numeric code, e.g.,
3A001, that describes a particular item or type of item, and shows the controls placed on
that item. The CCL (Commerce Control List) is divided into ten broad categories, and each
category is further subdivided into five product groups. The CCL is available on the EAR
Website (http://www.access.gpo.gov/bis/ear/ear_data.html#ccl).

The ECCN Number, License Type, and the CCATS Numbers for this product are included
in the table below. Also included is the date the table was last updated.

ECCN CCATS
Product/Component/R5000 Number License
Number

Engineer’s Data Model (EDM) 5D002 ENC G060075

iWellFile 5D002 ENC G057687

5000.1.7 Page 38 of 45 May 2010


iWellFile™ Software Release Notes

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Contacting Landmark Customer Support


Landmark software operates Technical Assistance Centers (TACs) in Australia, the
United Kingdom, and the United States. Additional support is also provided through
regional support offices around the world.

• Support Via Web Portal

• Technical Assistance Centers

• Regional Offices

• Helpful Links

Support Via Web Portal

Support information is always available on the Landmark Customer Support internet


page. You can also submit a support request directly to Landmark Customer Support
though the Landmark Customer Support Portal:

http://css.lgc.com/InfoCenter/index?page=home

To request support in the Landmark Customer Support Portal:

1. In the PIN and Password text boxes in the Please Sign In area, enter your registered
personal identification number and password.

2. Click the Sign In button.

3. In the Case & Defect Information area, click the Create A New Case link.

4. In the Create Case area, fill in the necessary information. Provide details about your
technical concern, including any error messages, the workflow steps where the
problem occurred, and attachments of screen shots that display the problem. To help
understand the concern, you can also attach other files too, such as example data
files.

5. Click the Submit button. A support analyst in the nearest Technical Assistance
Center will respond to your request.

5000.1.7 Page 39 of 45 May 2010


iWellFile™ Software Release Notes

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Technical Assistance Centers

Asia, Pacific 61-8-9481-4488 (Perth, Australia)


8:00 am - 5:00 pm Local Time Toll Free 1-800-448-488
Monday-Friday, excluding holidays Fax: 61-8-9481-1580
Email: [email protected]

Europe, Africa, Middle East 44-1372-868686 (Leatherhead, UK)


9:00 am - 5:30 pm Local Time Fax: 44-1224-723260 (Aberdeen, UK)
Monday - Friday, excluding holidays Fax: 44-1372-868601 (Leatherhead, UK)
Email: [email protected]

Latin America 713-839-3405 (Houston, TX, USA)


(Spanish, Portuguese, English) Fax: 713-839-3646
7:00 am - 5:00 pm Local Time Email: [email protected]

North America 713-839-2200 (Houston, TX, USA)


7:30 am - 5:30 pm Central Standard Time Toll Free 1-877-435-7542
Monday - Friday, excluding holidays (1-877-HELP-LGC)
Fax: 713-839-2168
Email: [email protected]

Regional Offices

For contact information for regional offices, see the Contact Support page located at:

http://css.lgc.com/InfoCenter/index?page=contact&section=contact

If problems cannot be resolved at the regional level, an escalation team is called to


resolve your incidents quickly.

Helpful Links

Name Website Address


Landmark Software & Services home page http://www.halliburton.com/landmark
Landmark Support Portal http://css.lgc.com/InfoCenter/index?page=home
Oracle home page http://www.oracle.com
FLEXNet Publisher (Flexera Software, Inc.) http://www.flexerasoftware.com
Microsoft SQL Server home page http://www.microsoft.com/sqlserver

5000.1.7 Page 40 of 45 May 2010


iWellFile™ Software Release Notes

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Name Website Address


Adobe Acrobat Reader http://www.adobe.com
Microsoft SQL Server Express home page http://www.microsoft.com/express/sql

5000.1.7 Page 41 of 45 May 2010


iWellFile™ Software Release Notes

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© 2010 Halliburton
All Rights Reserved

This publication has been provided pursuant to an agreement containing restrictions on its use. The publication is also protected by Federal copyright
law. No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or
computer language, in any form or by any means, electronic, magnetic, manual, or otherwise, or disclosed to third parties without the express written
permission of:

Halliburton | Landmark Software & Services


2107 CityWest Blvd, Building 2, Houston, Texas 77042-3051, USA
P.O. Box 42806, Houston, Texas 77242, USA
Phone:713-839-2000, FAX: 713-839-2015
Internet: www.halliburton.com/landmark

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Servers, SystemStart for Storage, Tanks & Tubes, TDQ, Team Workspace, TERAS, T-Grid, The Engineer's DeskTop, Total Drilling Performance, TOW/
cs, TOW/cs Revenue Interface, TracPlanner, TracPlanner Xpress, Trend Form Gridding, Trimmed Grid, Turbo Synthetics, VESPA, VESPA+, VIP, VIP-
COMP, VIP-CORE, VIPDataStudio, VIP-DUAL, VIP-ENCORE, VIP-EXECUTIVE, VIP-Local Grid Refinement, VIP-THERM, WavX, Web Editor,
Well Cost, Well H. Clean, Well Seismic Fusion, Wellbase, Wellbore Planner, Wellbore Planner Connect, WELLCAT, WellDirect, WELLPLAN,
WellSolver, WellXchange, WOW, Xsection, You're in Control. Experience the difference, ZAP!, and Z-MAP Plus are trademarks, registered
trademarks, or service marks of Halliburton.

All other trademarks, service marks and product or service names are the trademarks or names of their respective owners.

Note
The information contained in this document is subject to change without notice and should not be construed as a commitment by Halliburton.
Halliburton assumes no responsibility for any error that may appear in this manual. Some states or jurisdictions do not allow disclaimer of expressed
or implied warranties in certain transactions; therefore, this statement may not apply to you.

5000.1.7 Page 42 of 45 May 2010


iWellFile™ Software Release Notes

Go To “What’s in this Release?”

Halliburton acknowledges that certain third party code has been bundled with, or embedded in, its software. The
licensors of this third party code, and the terms and conditions of their respective licenses, may be found at the
following location:

[Installdir]\Help\Third_Party.pdf

Disclaimer

The programs and documentation may provide links to external web sites and access to content, products, and services
from third parties. Halliburton is not responsible for the availability of, or any content provided on, third party web
sites. You bear all risks associated with the use of such content. If you choose to purchase any products or services
from a third party, the relationship is directly between you and the third party. Halliburton is not responsible for: (a)
the quality of third party products or services; or (b) fulfilling any of the terms of the agreement with the third party,
including delivery of products or services and warranty obligations related to purchased products or services.
Halliburton is not responsible for any loss or damage of any sort that you may incur from dealing with any third party.

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Landmark software Contacting Landmark Customer Support

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Landmark software Contacting Landmark Customer Support

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5000.1.7 Page 45 of 45 May 2010

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