GE Healthcare

MAC VU360™ Resting ECG Analysis System

Version 1.01
Service Manual
2088531-006H

MAC VU360™ Resting ECG Analysis System

Version 1.01
English
© 2017-2019 General Electric Company
All Rights Reserved.
Publication Information
This document describes version 1.01 of , also referred to as the “product” or "system" or "device". It does not apply to earlier product
versions. Due to continuing product innovation, specifications in this document are subject to change without notice.
MUSE, MAC, MARS, CASE, CardioSoft and 12SL are trademarks owned by GE Medical Systems Information Technologies, Inc., a General
Electric Company going to market as GE Healthcare. All other trademarks contained herein are the property of their respective owners.
The MAC VU360 Resting ECG Analysis System is intended to be used, under the direct supervision of a licensed healthcare practitioner by
trained operators in a hospital or facility providing patient care.
This document provides information required for the proper use of the system. Familiarize yourself with this information and read and
understand all instructions before attempting to use this system. Keep this document with the Regulatory and Safety manual, and with the
equipment at all times, and periodically review it.
NOTE:
Illustrations in this document are provided as examples only. Depending on system configuration, screens in the document may differ
from the screens on your system. Patient names and data are fictitious. Any similarity to actual persons is coincidental.
The document part number and revision are on each page of the document. The revision identifies the document’s update level. The
revision history of this document is summarized in the following table.

Revision Date Comment

A 27 September 2017 Initial Release

D 27 December 2017 Customer Release

E 13 February 2018 Rectified as per the Agile revision letter

F 2 March 2018 Updated safety checks

G 24 September 2018 Updated the following :

• Exporting and printing report transmission logs

• Improvements in the battery diagnostics procedures

• Software upgrade and downgrade

• CPU replacement procedure

• MAC VU360 system architecture diagram

• Disaster recovery procedure

• Visual Inspection

• Functional Checkout Procedures

• Acquisition Module FRU List

H 30 August 2019 Added the following:

• Configure LDAP

• LDAP configuration errors

To access other GE Healthcare Diagnostic Cardiology documents, go to https://www.gehealthcare.com/en/support/support-documentation-

library, and click Enter Customer Documentation Portal.
To access Original Equipment Manufacturer (OEM) documents, go to the device manufacturer's website.
Support
GE Healthcare maintains a trained staff of application and technical experts to answer questions and to respond to issues and problems
that may arise during the installation, maintenance, and use of this product.
If you require additional assistance, contact your GE Healthcare representative or GE Healthcare support at one of the following numbers:
• North America: 1-800-558-7044
• Europe: +49 761 45 43 -0
• Asia: +86 21 3877 7888

2 MAC VU360™ Resting ECG Analysis System 2088531-006H

Training
This document is intended as a supplement to, not a substitute for, thorough product training. If you have not received training on the use
of the product, you should request training assistance from GE Healthcare.
To see available training, go to the GE Healthcare training website (www.gehealthcare.com/training). Select Education > Product
Education-Technical > Diagnostic Cardiology. For more self-paced course offerings, tools, and reference guides you may find useful,
please visit the GE Healthcare Education Store at www.gehealthcare.com/educationstore.

2088531-006H MAC VU360™ Resting ECG Analysis System 3

Service Manual Language Information

WARNING This service manual is available in English only.

(EN)
• If a customer's service provider requires a language other than English, it is the
customer's responsibility to provide translation services.
• Do not attempt to service the equipment unless this service manual has been
consulted and is understood.
• Failure to heed this warning may result in injury to the service provider, operator, or
patient, from electric shock, mechanical or other hazards.

ПРЕДУПРЕЖДЕНИЕ Това упътване за работа е налично само на английски език.

(BG)
• Ако доставчикът на услугата на клиента изиска друг език, задължение на клиента
е да осигури превод.
• Не използвайте оборудването, преди да сте се консултирали и разбрали
упътването за работа.
• Неспазването на това предупреждение може да доведе до нараняване на
доставчика на услугата, оператора или пациент в резултат на токов удар или
механична или друга опасност.

VAROVÁNÍ Tento provozní návod existuje pouze vanglickém jazyce.

(CS)
• Vpřípadě, že externí služba zákazníkům potřebuje návod vjiném jazyce, je zajištění
překladu doodpovídajícího jazyka úkolem zákazníka.
• Nesnažte se oúdržbu tohoto zařízení, aniž byste si přečetli tento provozní návod a
pochopili jeho obsah.
• Vpřípadě nedodržování této varování může dojít kporanění pracovníka prodejního
servisu, obslužného personálu nebo pacientů vlivem elektrického proudu, respektive
vlivem mechanických či jiných rizik.

ADVARSEL Denne servicemanual findes kun på engelsk.

(DA)
• Hvis en kundes tekniker har brug for et andet sprog end engelsk, er det kundens
ansvar at sørge for oversættelse.
• Forsøg ikke at servicere udstyret medmindre denne servicemanual har været
konsulteret og er forstået.
• Manglende overholdelse af denne advarsel kan medføre skade på grund af elektrisk,
mekanisk eller anden fare for teknikeren, operatøren eller patienten.

WARNUNG Diese Serviceanleitung ist nur in englischer Sprache verfügbar.

(DE)
• Falls der Kundendienst eine andere Sprache benötigt, muss er für eine entsprechende
Übersetzung sorgen.
• Keine Wartung durchführen, ohne diese Serviceanleitung gelesen und verstanden zu
haben.
• Bei Zuwiderhandlung kann es zu Verletzungen des Kundendiensttechnikers, des
Anwenders oder des Patienten durch Stromschläge, mechanische oder sonstige
Gefahren kommen.

4 MAC VU360™ Resting ECG Analysis System 2088531-006H

ΠΡΟΕΙΔΟΠΟΙΗΣΗ Το παρόν εγχειρίδιο σέρβις διατίθεται στα αγγλικά μόνο.
(EL)
• Εάν το άτομο παροχής σέρβις ενός πελάτη απαιτεί το παρόν εγχειρίδιο σε
γλώσσα εκτός των αγγλικών, αποτελεί ευθύνη του πελάτη να παρέχει υπηρεσίες
μετάφρασης.
• Μην επιχειρήσετε την εκτέλεση εργασιών σέρβις στον εξοπλισμό εκτός εάν έχετε
συμβουλευτεί και έχετε κατανοήσει το παρόν εγχειρίδιο σέρβις.
• Εάν δεν λάβετε υπόψη την προειδοποίηση αυτή, ενδέχεται να προκληθεί
τραυματισμός στο άτομο παροχής σέρβις, στο χειριστή ή στον ασθενή από
ηλεκτροπληξία, μηχανικούς ή άλλους κινδύνους.

ADVERTENCIA Este manual de servicio sólo existe en inglés.

(ES)
• Si el encargado de mantenimiento de un cliente necesita un idioma que no sea el
inglés, el cliente deberá encargarse de la traducción del manual.
• No se deberá dar servicio técnico al equipo, sin haber consultado y comprendido este
manual de servicio.
• La no observancia del presente aviso puede dar lugar a que el proveedor de servicios,
el operador o el paciente sufran lesiones provocadas por causas eléctricas, mecánicas
o de otra naturaleza.

HOIATUS Käesolev teenindusjuhend on saadaval ainult inglise keeles.

(ET)
• Kui klienditeeninduse osutaja nõuab juhendit inglise keelest erinevas keeles, vastutab
klient tõlketeenuse osutamise eest.
• Ärge üritage seadmeid teenindada enne eelnevalt käesoleva teenindusjuhendiga
tutvumist ja sellest aru saamist.
• Käesoleva hoiatuse eiramine võib põhjustada teenuseosutaja, operaatori või patsiendi
vigastamist elektrilöögi, mehaanilise või muu ohu tagajärjel.

VAROITUS Tämä huolto-ohje on saatavilla vain englanniksi.

(FI)
• Jos asiakkaan huoltohenkilöstö vaatii muuta kuin englanninkielistä materiaalia,
tarvittavan käännöksen hankkiminen on asiakkaan vastuulla.
• Älä yritä korjata laitteistoa ennen kuin olet varmasti lukenut ja ymmärtänyt tämän
huolto-ohjeen.
• Mikäli tätä varoitusta ei noudateta, seurauksena voi olla huoltohenkilöstön, laitteiston
käyttäjän tai potilaan vahingoittuminen sähköiskun, mekaanisen vian tai muun
vaaratilanteen vuoksi.

ATTENTION Ce manuel technique n'est disponible qu'en anglais.

(FR)
• Si un service technique client souhaite obtenir ce manuel dans une autre langue que
l'anglais, il devra prendre en charge la traduction et la responsabilité du contenu.
• Ne pas tenter d'intervenir sur les équipements tant que le manuel technique n'a pas
été consulté et compris.
• Le non-respect de cet avertissement peut entraîner chez le technicien, l'opérateur ou
le patient des blessures dues à des dangers électriques, mécaniques ou autres.

2088531-006H MAC VU360™ Resting ECG Analysis System 5

UPOZORENJE Ove upute za servisiranje dostupne su samo na engleskom jeziku.
(HR)
• Ukoliko korisnički servis zahtijeva neki drugi jezik, korisnikova je odgovornost osigurati
odgovarajući prijevod.
• Nemojte pokušavati servisirati opremu ukoliko niste konzultirali i razumjeli ove upute.
• Nepoštivanje ovog upozorenja može rezultirati ozljedama servisnog osoblja, korisnika
ili pacijenta prouzročenim električnim udarom te mehaničkim ili nekim drugim
opasnostima.

FIGYELMEZTETÉS Ez a szerviz kézikönyv kizárólag angol nyelven érhető el.

(HU)
• Ha a vevő szerviz ellátója angoltól eltérő nyelvre tart igényt, akkor a vevő felelőssége a
fordítás elkészíttetése.
• Ne próbálja elkezdeni használni a berendezést, amíg a szerviz kézikönyvben leírtakat
nem értelmezték és értették meg.
• Ezen figyelmeztetés figyelmen kívül hagyása a szerviz ellátó, a működtető vagy
a páciens áramütés, mechanikai vagy egyéb veszélyhelyzet miatti sérülését
eredményezheti.

PERINGATAN Manual servis ini hanya tersedia dalam bahasa Inggris.

(ID)
• Jika penyedia jasa servis pelanggan memerlukan bahasa lain selain dari Bahasa
Inggris, merupakan tanggung jawab dari penyedia jasa servis tersebut untuk
menyediakan terjemahannya.
• Jangan mencoba melakukan servis terhadap perlengkapan kecuali telah membaca
dan memahami manual servis ini.
• Mengabaikan peringatan ini bisa mengakibatkan cedera pada penyedia servis,
operator, atau pasien, karena terkena kejut listrik, bahaya mekanis atau bahaya
lainnya.

AÐVÖRUN Þessi þjónustuhandbók er eingöngu fáanleg á ensku.

(IS)
• Ef að þjónustuveitandi viðskiptamanns þarfnast annars tungumáls en ensku, er það
skylda viðskiptamanns að skaffa tungumálaþjónustu.
• Reynið ekki að afgreiða tækið nema þessi þjónustuhandbók hefur verið skoðuð og
skilin.
• Brot á að sinna þessari aðvörun getur leitt til meiðsla á þjónustuveitanda, stjórnanda
eða sjúklingi frá raflosti, vélrænum eða öðrum áhættum.

AVVERTENZA Il presente manuale di manutenzione è disponibile soltanto in Inglese.

(IT)
• Se un addetto alla manutenzione richiede il manuale in una lingua diversa, il cliente è
tenuto a provvedere direttamente alla traduzione.
• Si proceda alla manutenzione dell'apparecchiatura solo dopo aver consultato il
presente manuale ed averne compreso il contenuto.
• Il non rispetto della presente avvertenza potrebbe far compiere operazioni da cui
derivino lesioni all'addetto, alla manutenzione, all'utilizzatore ed al paziente per
folgorazione elettrica, per urti meccanici od altri rischi.

6 MAC VU360™ Resting ECG Analysis System 2088531-006H

警告 このサービスマニュアルは英語版しかありません。
(JA)
• サービスを担当される業者が英語以外の言語を要求される場合、翻訳作業はその
業者の責任で行うものとさせていただきます。
• このサービスマニュアルを熟読し、十分に理解をした上で装置のサービスを行っ
てください。
• この警告に従わない場合、サービスを担当される方、操作員あるいは患者が、感
電や機械的又はその他の危険により負傷する可能性があります。

ЕСКЕРТУ Бұл қызмет көрсету бойынша нұсқаулығы тек ағылшын тілінде қолжетімді.
(KK)
• Тұтынушының қызмет провайдері ағылшын тілінен басқа тілдегі нұсқаны талап
етсе, аудару бойынша қызметтерімен қамтамасыз ету тұтынушы жауапкершілігінде
болуы тиіс.
• Бұл қызмет көрсету бойынша нұсқаулығын назарға алып, түсінбегенше, жабдыққа
қызмет көрсетуден бас тартыңыз.
• Бұл ескертуді елемеу қызмет провайдері, оператор немесе емделушінің электр
шогынан, механикалық немесе басқа қауіптер нəтижесінде жарақат алуына əкелуі
мүмкін.

경고 본 서비스 지침서는 영어로만 이용하실 수 있습니다.

(KO)
• 고객의 서비스 제공자가 영어 이외의 언어를 요구할 경우, 번역 서비스를 제공하는
것은 고객의 책임입니다.
• 본 서비스 지침서를 참고했고 이해하지 않는 한은 해당 장비를 수리하려고 시도하지
마십시오.
• 이 경고에 유의하지 않으면 전기 쇼크, 기계상의 혹은 다른 위험으로부터 서비스 제
공자, 운영자 혹은 환자에게 위해를 가할 수 있습니다.

ĮSPĖJIMAS Šis eksploatavimo vadovas yra prieinamas tik anglų kalba.

(LT)
• Jei kliento paslaugų tiekėjas reikalauja vadovo kita kalba - ne anglų, numatyti vertimo
paslaugas yra kliento atsakomybė.
• Nemėginkite atlikti įrangos techninės priežiūros, nebent atsižvelgėte į šį eksploatavimo
vadovą ir jį supratote.
• Jei neatkreipsite dėmesio į šį perspėjimą, galimi sužalojimai dėl elektros šoko,
mechaninių ar kitų paslaugų tiekėjui, operatoriui ar pacientui.

BRĪDINĀJUMS Šī apkalpotāju rokasgrāmata ir pieejama tikai angļu valodā.

(LV)
• Ja apkalpošanas sniedzējam nepieciešama informācija citā, nevis angļu, valodā,
klienta pienākums ir nodrošināt tās tulkošanu.
• Neveiciet aprīkojuma apkopi, neizlasot un nesaprotot apkalpotāju rokasgrāmatu.
• Šī brīdinājuma neievērošana var radīt elektriskās strāvas trieciena, mehānisku vai citu
risku izraisītu traumu apkopes sniedzējam, operatoram vai pacientam.

2088531-006H MAC VU360™ Resting ECG Analysis System 7

WAARSCHUWING Deze service manual is alleen in het Engels verkrijgbaar.
(NL)
• Indien het onderhoudspersoneel een andere taal nodig heeft, dan is de klant
verantwoordelijk voor de vertaling ervan.
• Probeer de apparatuur niet te onderhouden voordat deze service manual
geraadpleegd en begrepen is.
• Indien deze waarschuwing niet wordt opgevolgd, zou het onderhoudspersoneel, de
gebruiker of een patiënt gewond kunnen raken als gevolg van een elektrische schok,
mechanische of andere gevaren.

ADVARSEL Denne servicehåndboken finnes bare på engelsk.

(NO)
• Hvis kundens serviceleverandør trenger et annet språk, er det kundens ansvar å sørge
for oversettelse.
• Ikke forsøk å reparere utstyret uten at denne servicehåndboken er lest og forstått.
• Manglende hensyn til denne advarselen kan føre til at serviceleverandøren,
operatøren eller pasienten skades på grunn av elektrisk støt, mekaniske eller andre
farer.

OSTRZEŻENIE Niniejszy podręcznik serwisowy dostępny jest jedynie w języku angielskim.

(PL)
• Jeśli dostawca usług klienta wymaga języka innego niż angielski, zapewnienie usługi
tłumaczenia jest obowiązkiem klienta.
• Nie należy serwisować wyposażenia bez zapoznania się i zrozumienia niniejszego
podręcznika serwisowego.
• Niezastosowanie się do tego ostrzeżenia może spowodować urazy dostawcy usług,
operatora lub pacjenta w wyniku porażenia elektrycznego, zagrożenia mechanicznego
bądź innego.

AVISO Este manual de assistência técnica só se encontra disponível em inglês.

(PT-BR)
• Se o serviço de assistência técnica do cliente não for GE, e precisar de outro idioma,
será da responsabilidade do cliente fornecer os serviços de tradução.
• Não tente reparar o equipamento sem ter consultado e compreendido este manual de
assistência técnica.
• O não cumprimento deste aviso pode por em perigo a segurança do técnico, operador
ou paciente devido a choques elétricos, mecânicos ou outros.

AVISO Este manual técnico só se encontra disponível em inglês.

(PT-PT)
• Se a assistência técnica do cliente solicitar estes manuais noutro idioma, é da
responsabilidade do cliente fornecer os serviços de tradução.
• Não tente reparar o equipamento sem ter consultado e compreendido este manual
técnico.
• O não cumprimento deste aviso pode provocar lesões ao técnico, ao utilizador ou ao
paciente devido a choques eléctricos, mecânicos ou outros.

8 MAC VU360™ Resting ECG Analysis System 2088531-006H

AVERTISMENT Acest manual de service este disponibil numai în limba engleză.
(RO)
• Dacă un furnizor de servicii pentru clienţi necesită o altă limbă decât cea engleză, este
de datoria clientului să furnizeze o traducere.
• Nu încercaţi să reparaţi echipamentul decât ulterior consultării şi înţelegerii acestui
manual de service.
• Ignorarea acestui avertisment ar putea duce la rănirea depanatorului, operatorului
sau pacientului în urma pericolelor de electrocutare, mecanice sau de altă natură.

ПРЕДУПРЕЖДЕНИЕ Настоящее руководство по обслуживанию предлагается только на английском языке.

(RU)
• Если сервисному персоналу клиента необходимо руководство не на английском, а
на каком-то другом языке, клиенту следует обеспечить перевод самостоятельно.
• Прежде чем приступать к обслуживанию оборудования, обязательно обратитесь к
настоящему руководству и внимательно изучите изложенные в нем сведения.
• Несоблюдение требований данного предупреждения может привести к тому,
что специалисты по обслуживанию, операторы или пациенты получат удар
электрическим током, механическую травму или другое повреждение.

VAROVANIE Tento návod na obsluhu je k dispozícii len v angličtine.

(SK)
• Ak zákazníkov poskytovateľ služieb vyžaduje iný jazyk ako angličtinu, poskytnutie
prekladateľských služieb je zodpovednosťou zákazníka.
• Nepokúšajte sa o obsluhu zariadenia skôr, ako si neprečítate návod na obsluhu a
neporozumiete mu.
• Zanedbanie tohto varovania môže vyústiť do zranenia poskytovateľa služieb,
obsluhujúcej osoby alebo pacienta elektrickým prúdom, mechanickým alebo iným
nebezpečenstvom.

OPOZORILO Ta servisni priročnik je na voljo samo v angleškem jeziku.

(SL)
• Če ponudnik storitve stranke potrebuje priročnik v drugem jeziku, mora stranka
zagotoviti prevod.
• Ne poskušajte servisirati opreme, če tega priročnika niste v celoti prebrali in razumeli.
• Če tega opozorila ne upoštevate, se lahko zaradi električnega udara, mehanskih ali
drugih nevarnosti poškoduje ponudnik storitev, operater ali bolnik.

UPOZORENJE Ovo servisno uputstvo je dostupno samo na engleskom jeziku.

(SR)
• Ako klijentov serviser zahteva neki drugi jezik, klijent je dužan da obezbedi
prevodilačke usluge.
• Ne pokušavajte da opravite uređaj ako niste pročitali i razumeli ovo servisno uputstvo.
• Zanemarivanje ovog upozorenja može dovesti do povređivanja servisera, rukovaoca ili
pacijenta usled strujnog udara, ili mehaničkih i drugih opasnosti.

2088531-006H MAC VU360™ Resting ECG Analysis System 9

VARNING Den här servicehandboken finns bara tillgänglig på engelska.
(SV)
• Om en kunds servicetekniker har behov av ett annat språk än engelska ansvarar
kunden för att tillhandahålla översättningstjänster.
• Försök inte utföra service på utrustningen om du inte har läst och förstår den här
servicehandboken.
• Om du inte tar hänsyn till den här varningen kan det resultera i skador på
serviceteknikern, operatören eller patienten till följd av elektriska stötar, mekaniska
faror eller andra faror.

UYARI Bu servis klavuzunun sadece İngilizcesi mevcuttur.

(TR)
• Eğer müşteri teknisyeni bu klavuzu İngilizce dşnda bir başka lisandan talep ederse,
bunu tercüme ettirmek müşteriye düşer.
• Servis klavuzunu okuyup anlamadan ekipmanlara müdahale etmeyiniz.
• Bu uyarya uyulmamas, elektrik, mekanik veya diğer tehlikelerden dolay teknisyen,
operatör veya hastann yaralanmasna yol açabilir.

ЗАСТЕРЕЖЕННЯ Дане керівництво з сервісного обслуговування постачається виключно англійською

(UK) мовою.
• Якщо сервісний інженер потребує керівництво іншою мовою, користувач
зобов'язаний забезпечити послуги перекладача.
• Не намагайтеся здійснювати технічне обслуговування даного обладнання, якщо
ви не читали, або не зрозуміли інформацію, надану в керівництві з сервісного
обслуговування.
• Недотримання цього застереження може призвести до травмування сервісного
інженера, користувача даного обладнання або пацієнта внаслідок електричного
шоку, механічного ушкодження або з інших причин невірного обслуговування
обладнання.

CẢNH BÁO Tài Liệu Hướng Dẫn Sửa Chữa chỉ có bản tiếng Anh.
(VI)
• Nếu các đơn vị cung cấp dịch vụ cho khách hàng yêu cầu một ngôn ngữ nào khác tiếng
Anh, thì khách hàng sẽ có trách nhiệm cung cấp các dịch vụ dịch thuật.
• Không được sửa chữa thiết bị trừ khi đã tham khảo và hiểu Tài liệu Hướng dẫn Sửa chữa.
• Không tuân thủ những cảnh báo này có thể dẫn đến các tổn thương cho người thực hiện
sửa chữa, người vận hành hay bệnh nhân, do sốc điện, các rủi ro về cơ khí hay các rủi ro
khác

警告 本维修手册仅提供英文版本。
(ZH-CN)
• 如果维修服务提供商需要非英文版本，客户需自行提供翻译服务。
• 未详细阅读和完全理解本维修手册之前，不得进行维修。
• 忽略本警告可能对维修人员，操作员或患者造成触电、机械伤害或其他形式的伤
害。

10 MAC VU360™ Resting ECG Analysis System 2088531-006H

警告 本維修手冊只提供英文版。
(ZH-TW)
• 如果客戶的維修人員有英語以外的其他語言版本需求，則由該客戶負責 提供翻譯服
務。
• 除非您已詳閱本維修手冊並了解其內容，否則切勿嘗試對本設備進行維 修。
• 不重視本警告可能導致維修人員、操作人員或病患因電擊、機械因素或 其他因素而
受到傷害。

2088531-006H MAC VU360™ Resting ECG Analysis System 11

Table of Contents

Publication Information....................................................................... 2

Service Manual Language Information.............................................4

1: Product Overview............................................................................................... 17
Front and Rear View..........................................................................................................................................17
Left-Side and Right-Side View.......................................................................................................................19
Connector Identification...................................................................................................................................20
Keyboard..................................................................................................................................................................21
Acquisition Module............................................................................................................................................. 22

2: Architecture......................................................................................................... 24
Hardware and Firmware Architecture...................................................................................................... 24
Product Interfaces...............................................................................................................................................26
Harness Diagram................................................................................................................................................ 27

3: Installation...........................................................................................................29
Installing the Basic Trolley.............................................................................................................................. 29
Installing the Fixed or Variable Height Trolley...................................................................................... 29
Attaching the Device to the Trolley............................................................................................................29
Adjusting the Height of the Fixed Height Assembly...........................................................................30

4: Equipment Setup................................................................................................ 35
Insert the Battery................................................................................................................................................ 35
Connect the AC Power......................................................................................................................................36
Connecting the Acquisition Module........................................................................................................... 37
Connect the Barcode Reader........................................................................................................................38
Adjusting the Height of the Trolley.............................................................................................................39
Adjusting the Position of the Touchscreen............................................................................................. 40
Lock and Unlock the Trolley Wheels..........................................................................................................41
Adjust the Paper Tray for Paper Size.........................................................................................................42
Insert Paper............................................................................................................................................................43

5: Login and Security............................................................................................. 46

User Menu Options Description................................................................................................................... 46
Apply Power to the ECG Device................................................................................................................... 47
Remove Power from the ECG Device........................................................................................................ 48
User Authentication........................................................................................................................................... 48
Generate the Service User Password............................................................................................50
Logging into the Device.......................................................................................................................51
Log Off of the Device............................................................................................................................ 52
Locking the Device............................................................................................................................................. 52
Unlocking the Device.........................................................................................................................................53
Change the User Password............................................................................................................................53
 Performing System Restore............................................................................................................................54

6: Service Tasks.......................................................................................................56
Access the Service Screen..............................................................................................................................56
Service Screen Overview................................................................................................................................. 56
Enter Chinese Characters............................................................................................................................... 57
Display Device Information............................................................................................................................ 57
Configuring Device Information................................................................................................................... 58
Restore Configuration Data from PSoC....................................................................................................60
Enabling the Options......................................................................................................................................... 61
Disabling the Options........................................................................................................................................63
Display Battery Metrics.................................................................................................................................... 63
Format Log Data Partition..............................................................................................................................65
Format User Data Partition............................................................................................................................66
Configure LDAP.....................................................................................................................................................67
Configure LDAP Group Roles............................................................................................................. 71
Modify LDAP User....................................................................................................................................73
Clear LDAP Cached Credentials....................................................................................................... 73
Install LDAP SSL CA Certificate.........................................................................................................74
Delete LDAP SSL CA Certificate........................................................................................................ 75
Configure Lead Fail Test Mode.....................................................................................................................75
Configure Wireless LAN Country of Operation..................................................................................... 76
Print a Service Report....................................................................................................................................... 78

7: Software Upgrade.............................................................................................. 80
Upgrading or Downgrading Software.......................................................................................................80

8: Diagnostics.......................................................................................................... 83
Diagnostics Screen Overview........................................................................................................................83
Performing Keyboard Diagnostics.............................................................................................................. 83
Perform Touchscreen Diagnostics.............................................................................................................. 84
Perform Battery Charging Diagnostics.....................................................................................................86
Perform Battery Discharging Diagnostics...............................................................................................88
Performing Quick Battery Charge and Discharge Test.....................................................................90
Perform Barcode Diagnostics....................................................................................................................... 92
Perform Display Diagnostics..........................................................................................................................94
Perform Audio Diagnostics.............................................................................................................................95
Perform Writer Diagnostics............................................................................................................................96
Perform LAN Diagnostics..............................................................................................................................102
Perform WLAN Diagnostics......................................................................................................................... 104
Perform Brightness Diagnostics................................................................................................................107
Performing Acquisition LED Diagnostics............................................................................................... 108
Performing Acquisition Pushbutton Diagnostics...............................................................................109
Performing Acquisition Barcode Reader Diagnostics..................................................................... 111
Performing USB Port Diagnostics.............................................................................................................112
Perform KISS Pump Diagnostics............................................................................................................... 113
Perform Keyboard LED Diagnostics........................................................................................................ 114
Performing Accelerometer Diagnostics................................................................................................. 115
View Diagnostic Test Results...................................................................................................................... 116
Exporting Diagnostic Test Results to a USB Flash Drive................................................................117

9: Working with Logs........................................................................................... 119

Audit Logs.............................................................................................................................................................119
View the Audit Logs............................................................................................................................ 119
Exporting an Audit Log File to a USB Flash Drive................................................................. 120
 Event Log.............................................................................................................................................................. 121
View the Event Log..............................................................................................................................121
Exporting an Event Log File to a USB Flash Drive................................................................ 122
Clear the Event Logs...........................................................................................................................123
Viewing the Report Transmission Log.................................................................................................. 124
Generate the Service Snapshot.................................................................................................................125
Exporting Service Logs or Snapshot to a USB Flash Drive........................................................... 125

10: Parts List..........................................................................................................128

Part Identification............................................................................................................................................. 128
Preparing the System for FRU Replacement...........................................................................129
Tools............................................................................................................................................................ 131
Variable Height Trolley: Field Replaceable Parts List...........................................................133
Fixed Height Trolley: Field Replaceable Parts List.................................................................136
Basic Trolley: Field Replaceable Parts List................................................................................139
Handle: Field Replaceable Parts List........................................................................................... 142
Printer Subsystem: Field Replaceable Parts List....................................................................143
Display Subsystem: Field Replaceable Parts List.................................................................. 147
FRU Lists................................................................................................................................................................151
Host FRU List.......................................................................................................................................... 151
Printer FRU List...................................................................................................................................... 156
Trolley FRU List...................................................................................................................................... 162
Acquisition Module FRU List............................................................................................................169

11: FRU Replacement: Display Subsystem.......................................................170

Display Rear Snap Cover FRU Replacement....................................................................................... 170
Removing the Rear Snap Cover.................................................................................................... 170
Replacing the Rear Snap Cover.................................................................................................... 171
Accessing Internal FRUs................................................................................................................................172
Removing the Display Rear Cover to Access Internal FRUs.............................................172
Attaching the Display Rear Cover................................................................................................ 174
Display Rear Cover FRU Replacement................................................................................................... 176
Removing the Display Rear Cover................................................................................................176
Replacing the Display Rear Cover................................................................................................178
Medical USB Connector FRU Replacement..........................................................................................181
Removing the Medical USB Connector and Cable............................................................... 181
Replacing the Medical USB Connector and Cable................................................................182
Wireless Antenna FRU Replacement...................................................................................................... 183
Removing the FIPS Wireless Antenna........................................................................................ 183
Replacing the FIPS Wireless Antenna.........................................................................................184
Removing the Non-FIPS Wireless Antenna..............................................................................185
Replacing the Non-FIPS Wireless Antenna.............................................................................. 186
FIPS Wireless Module FRU Replacement.............................................................................................. 188
Removing the FIPS Wireless Module...........................................................................................188
Replacing the FIPS Wireless Module........................................................................................... 188
CPU Board FRU Replacement.....................................................................................................................189
Removing the CPU Board.................................................................................................................189
Replacing the CPU Board................................................................................................................. 190
Display Expansion Board FRU Replacement.......................................................................................193
Removing the Display Expansion Board................................................................................... 194
Replacing the Display Expansion Board....................................................................................195
Sheet Metal Bracket FRU Replacement.................................................................................................195
Removing the Sheet Metal Bracket............................................................................................. 196
Replacing the Sheet Metal Bracket............................................................................................. 198
Touch Glass and Bezel FRU Replacement............................................................................................200
Removing the Touch Glass and Bezel........................................................................................201
Replacing the Touch Glass and Bezel........................................................................................ 203
 Display FRU Replacement............................................................................................................................ 205
Removing the Display Assembly...................................................................................................205
Replacing the Display Assembly................................................................................................... 208
Display Arm FRU Replacement..................................................................................................................210
Removing the Display Arm.............................................................................................................. 210
Replacing the Display Arm...............................................................................................................215
Display Arm Cover FRU Replacement.................................................................................................... 220
Removing the Display Arm Cover.................................................................................................220
Replacing the Display Arm Cover.................................................................................................221
Display to Printer Harness FRU Replacement.................................................................................... 222
Removing the Display to Printer PWA Cables........................................................................ 222
Replacing the Display to Printer PWA Cables.........................................................................224
Display Cable FRU Replacement...............................................................................................................227
Removing the Display Cable........................................................................................................... 227
Replacing the Display Cable........................................................................................................... 228

12: FRU Replacement: Printer Subsystem........................................................230

Printer Top Cover FRU Replacement.......................................................................................................230
Removing the Printer Top Cover...................................................................................................230
Replacing the Printer Top Cover................................................................................................... 231
Keyboard FRU Replacement....................................................................................................................... 232
Removing the Keyboard....................................................................................................................232
Replacing the Keyboard....................................................................................................................233
Battery Holder FRU Replacement.............................................................................................................235
Removing the Battery Holder.........................................................................................................235
Replacing the Battery Holder......................................................................................................... 235
Battery Door FRU Replacement................................................................................................................ 236
Removing the Battery Door.............................................................................................................236
Replacing the Battery Door.............................................................................................................237
Power Supply Unit FRU Replacement.....................................................................................................237
Removing the Power Supply Unit.................................................................................................238
Replacing the Power Supply Unit................................................................................................. 240
Power Inlet Module FRU Replacement...................................................................................................242
Removing the Power Inlet Module...............................................................................................242
Replacing the Power Inlet Module............................................................................................... 243
Printer PWA FRU Replacement.................................................................................................................. 244
Removing the Printer PWA.............................................................................................................. 244
Replacing the Printer PWA...............................................................................................................246
Paper Tray FRU Replacement.................................................................................................................... 247
Removing the Paper Tray.................................................................................................................247
Replacing the Paper Tray................................................................................................................. 248
Printer Roller FRU Replacement................................................................................................................ 249
Removing the Printer Roller.............................................................................................................249
Replacing the Printer Roller.............................................................................................................250
Printer Module FRU Replacement.............................................................................................................251
Removing the Printer Module.........................................................................................................251
Replacing the Printer Module......................................................................................................... 253
Printer Bottom Cover FRU Replacement...............................................................................................255
Removing the Printer Bottom Cover........................................................................................... 255
Replacing the Printer Bottom Cover........................................................................................... 263

13: FRU Replacement: Variable or Fixed Height Trolley................................ 270

Device Replacement....................................................................................................................................... 270
Removing the Device from the Trolley.......................................................................................270
Replacing the Device on the Trolley............................................................................................271
Sliding Tray FRU Replacement...................................................................................................................272
Rear Bin FRU Replacement..........................................................................................................................273
 Accessory Track FRU Replacement......................................................................................................... 275
Removing the Accessory Track..................................................................................................... 275
Replacing the Accessory Track......................................................................................................277
Handle FRU Replacement............................................................................................................................ 278
Removing the Handle.........................................................................................................................278
Replacing the Handle......................................................................................................................... 279
Trolley Front and Rear Covers FRU Replacement.............................................................................280
Removing the Trolley Covers.......................................................................................................... 280
Replacing the Trolley Covers.......................................................................................................... 282
Fixed Height FRU Replacement.................................................................................................................283
Removing the Fixed Height Assembly........................................................................................283
Replacing the Fixed Height Assembly........................................................................................ 286
Variable Height FRU Replacement...........................................................................................................288
Removing the Variable Height Assembly..................................................................................288
Replacing the Variable Height Assembly..................................................................................291
Trolley Wheels or Wheel Base FRU Replacement.............................................................................293
Removing the Trolley Wheels or Wheel Base.........................................................................293
Replacing the Trolley Wheels or Wheel Base......................................................................... 293

14: FRU Replacement: Basic Trolley.................................................................. 295

Sliding Tray FRU Replacement...................................................................................................................295
Removing the Sliding Tray............................................................................................................... 295
Replacing the Sliding Tray................................................................................................................296
Handle FRU Replacement............................................................................................................................ 297
Removing the Handle.........................................................................................................................297
Replacing the Handle......................................................................................................................... 298
Column FRU Replacement........................................................................................................................... 298
Removing the Column........................................................................................................................298
Replacing the Column........................................................................................................................299
Trolley Wheels or Wheel Base FRU Replacement.............................................................................300
Removing the Trolley Wheels or Wheel Base.........................................................................300
Replacing the Trolley Wheels or Wheel Base......................................................................... 302

15: Functional Checkout......................................................................................304

Recommended Maintenance......................................................................................................................304
Functional Checkout Workflow..................................................................................................................304
FRU Repairs......................................................................................................................................................... 305
Non-FRU Repairs...............................................................................................................................................307
Visual Inspection [as per IEC62353:2014(subsection 5.2) requirement]................................. 307
Electrical Safety Checks................................................................................................................................ 309
Functional Checkout Procedures.............................................................................................................. 311
Operational Checks............................................................................................................................. 311
Diagnostic Checks................................................................................................................................311

16: Troubleshooting..............................................................................................314
ECG Data Noise................................................................................................................................................. 314
Software Upgrade Errors.............................................................................................................................. 315
Troubleshooting Keyboard Failures......................................................................................................... 317
Troubleshooting USB Port Failures...........................................................................................................319
LDAP Configuration Errors............................................................................................................................320
Troubleshooting LAN Communication Failures..................................................................................322
Troubleshooting Wireless Communication Failures.........................................................................324
Troubleshooting Touchscreen Failures.................................................................................................. 326
Troubleshooting Acquisition Module Failures..................................................................................... 328
Troubleshooting Acquisition Module Barcode Reader Failures.................................................. 330
Device Disaster Recovery............................................................................................................................. 331
 Product Overview

1
Product Overview
The MAC VU360™ Resting ECG Analysis System, (referred to as "the device"
throughout this document), supplies 12-lead or 15-lead ECG measurement and
interpretative analysis, prints 12-leads or 15-leads of ECG, and transmits ECG data to
and from a central ECG cardiovascular information system.

Front and Rear View

Item Part Name Description

1 Acquisition Module Used to acquire, digitize, and transmit analog ECG signals to the ECG
device.

2088531-006H MAC VU360™ Resting ECG Analysis System 17

Product Overview

Item Part Name Description

2 Display and Presents waveform and text data. The touchscreen enables you to
Touchscreen interact directly with the device through touch gestures without the
use of the keyboard.

3 Standard Keyboard Used to enter data on the screen or perform functions such as
recording or printing an ECG or rhythm.

4 Sliding Tray Used for storage.

5 Integrated Trolley Used to move the device from one location to another.

6 Front Bin Used for storage.

7 Front Wheels and Used to mobilize and lock the trolley in position. The front wheels are
Lock fixed wheels and non-conductive.

8 Acquisition Module Connects the Acquisition Module to the device.

Cable

9 Leadwire Cables Connects the leadwires to the Acquisition Module.

10 AC Power Inlet Slot to connect the AC power cord.

11 Rear Bin Mounting Used to mount the rear bin.

Bracket

12 Accessory Track Used to change the position of the rear bin.

13 Rear Wheels and Used to mobilize and lock the trolley in position. The rear wheels are
Lock swivel wheels and conductive.

18 MAC VU360™ Resting ECG Analysis System 2088531-006H

 Product Overview

Left-Side and Right-Side View

Item Part Name Description

14 Acquisition Module Used to place the Acquisition Module in position.

Holder

15 Acquisition Module Used to mount the Acquisition Module in its holder.

Mounting Rod

16 Display Arm Used to support the Display and adjust its position.

17 Rear Handle Used to hold the trolley or push or pull the trolley in the desired
direction.

18 Battery Used to close the battery compartment.

Compartment Door

19 Actuation Lever Used to adjust the height of the trolley.

20 Rear Bin Used to store materials.

21 Castor Wheel Base Used to support the trolley wheels.

22 Front Handle Used to hold the trolley or push or pull the trolley in the desired
direction.

23 Printer Door Latch Used to open the paper tray unit.

2088531-006H MAC VU360™ Resting ECG Analysis System 19

Product Overview

Connector Identification

Item Connector Name Description

1 USB slot A Used to connect a USB flash drive or USB cable. You can connect
a USB flash drive for software update, backup/restore or export
operations, or a barcode reader USB cable.

2 Acquisition Module Used to connect the Acquisition Module cable.

connector

3 KISS Pump connector Used to connect a KISS pump cable.

4 USB slot B Used to connect a USB flash drive or USB cable. You can connect
a USB flash drive for software update, backup/restore or export
operations, or a barcode reader USB cable.

5 USB slot C Used to connect a USB flash drive or USB cable. You can connect
a USB flash drive for software update, backup/restore or export
operations, or a barcode reader USB cable.

6 Ethernet/LAN port Used to connect an Ethernet cable.

20 MAC VU360™ Resting ECG Analysis System 2088531-006H

 Product Overview

Keyboard

Item Name of Key Description

1 Power button Powers the device on or off.

2 ECG Records an ECG.

3 Rhythm Starts recording or printing a real-time, continuous rhythm.

4 Stop Stops printing an ECG or rhythm report.

5 Trimpad Provides movement through menus and windows.

6 Enter Use to advance the focus in a window or to select items from the screen.

7 Shift Use to type a capital letter. For example, press Shift + p to type a capital P.

8 Space bar Enters a space in the text.

9 Alt Switches between different international methods of entry (IME) for the
Chinese keyboard language.

10 Caps Lock Capitalizes the letters in a text.

11 Tab Moves to the next field in a screen.

Shift + Tab key moves to the previous field in a screen.

12 Esc Closes a window on a screen.

2088531-006H MAC VU360™ Resting ECG Analysis System 21

Product Overview

Item Name of Key Description

13 Battery LED Indicates various battery states:

• Flashing amber light at two-second intervals indicates that the battery is

charging.

• Flashing amber light at one-second intervals indicates that the battery is

critically low.

• Flashing amber light at half-second intervals indicates that the battery has
a communication failure.

• No light indicates the battery is fully charged, not present, or discharging.

14 AC Power LED Indicates various AC power states:

• Green light indicates the device is plugged in and receiving power.

• No light indicates the device is not plugged into AC power.

15 Power on LED Indicates if the device is powered on or off:

• Green light indicates the device is powered on.

• No light indicates the device is off.

• Flashing green light indicates the device is in standby mode.

16 Backspace Deletes characters or text.

Acquisition Module

Item Part Name Description

1 Leadwire Slots Leadwire cable connector.

22 MAC VU360™ Resting ECG Analysis System 2088531-006H

 Product Overview

Item Part Name Description

2 ECG Button Starts acquiring an ECG.

3 Barcode Reader Scans a barcode when the Barcode scan button is pressed. (optional
feature)

4 Acquisition Connects the Acquisition Module to the device.

Module Cable

5 Stop Button Stops printing an ECG or rhythm report.

6 Rhythm Button Starts recording or printing a rhythm.

7 Barcode scan Starts a scan of the patient’s barcode. (optional feature)

Button

8 Electrode Indicates the electrode placement positions in the torso image.

Placement
Red LED: Indicates a bad electrode connection, based on the Acquisition
Image with LEDs
Module detecting a high impedance associated with that electrode.
Reasons typically include insufficient patient skin preparation, faulty/dry
electrode, faulty cable, faulty lead connector.

Green LED: Indicates a good electrode connection, based on the

Acquisition Module detecting a low electrode impedance. When all the
LEDs are green, the ECG is of good quality to use for diagnostic purposes.

9 Leadwire Cables Connects the leadwires to the Acquisition Module.

10 Acquisition Acquisition Module cable connector.

Module
Connector

2088531-006H MAC VU360™ Resting ECG Analysis System 23

Architecture

2
Architecture
Hardware and Firmware Architecture
The following diagram illustrates the system architecture of the device:

24 MAC VU360™ Resting ECG Analysis System 2088531-006H

 Architecture

This device includes the following subsystems:

• Host Display
• Writer

Table 1: Host Display Subsystem Components

Component Description

Host CPU Board The Host CPU located on an Advantech Computer on Module ROM-7420
Qseven has a main CPU in which the application software runs. The CPU
interfaces with all peripherals through the Expansion board.

2088531-006H MAC VU360™ Resting ECG Analysis System 25

Architecture

Component Description

Expansion Board All of the peripherals, such as the display, touchscreen, LAN, Wireless, USB
ports, and KISS Pump are interfaced and controlled by the CPU through the
Expansion board.

Display The display is a 15.6–inch diagonal graphics LED backlit full HD display with
Touchscreen P-CAP multipoint touch input, 1920 x 1080 resolution, and interfaced to the
Assembly Expansion Board through the LVDS interface cable.

KISS Pump A KISS pump is powered by the Expansion Board. The KISS pump power
(optional) connector is terminated next to the Acquisition Module connector in the
assembly.

Table 2: Writer Subsystem Components

Component Description

Printer Board The Printer Board has a Programmable SoC (PSoC) that controls the system
power-on, thermal printer interface, motor, and keyboard.

Power Supply The power inlet connector interfaces with the AD/DC module. The AC/DC is
a 150-Watt power supply accepting a wide input AC voltage range of 100 to
240 V at a frequency range of 50 to 60 Hz and delivering 24 DC to the printer
board.

Keyboard This device has a standard keyboard with alphanumeric keys, writer controls,
and trimpad cursor controls. It also has LED indicators for battery status and
AC mains status. The keyboard is available in different languages.

Thermal Printer The printer has an A4/Letter thermal printhead, motor, paper sensors, and
door sensor.

Product Interfaces
This device offers the following interfaces for connecting to external devices for data
communication, software updates, and the control of workload devices:

Table 3: Product Interfaces

Type of Port Number Description
of Ports

RJ45 port 1 Connects to an Ethernet network using a 10/100/1000 Base-T Ethernet

connector. The network supports remote web applications such as a
MUSE™ Cardiology Information System, and supports software upgrade
through a configured shared folder.

Acquisition 1 Connects to the Acquisition Module.

Module
Medical USB
connector

26 MAC VU360™ Resting ECG Analysis System 2088531-006H

 Architecture

Type of Port Number Description

of Ports

USB 3 Connects to USB-capable devices, such as an optional barcode reader or

connector external USB flash drives. The external USB storage device is used for:
• Storing ECGs
• Flashing the device with software updates
• Connecting memory or future I/O extensions
• Backup and restore

DIN 1 Connects to a KISS Pump system.

connector

Harness Diagram

2088531-006H MAC VU360™ Resting ECG Analysis System 27

Architecture

Parts Included In
Callout Description
FRU Description FRU Part Number

1 AC Inlet to Power Supply Unit Printer Harness Kit 2096724-029

Cable

2 Power Supply Unit to Printer Printer Harness Kit 2096724-029

PWA Power Cable

3 Printer PWA to Keyboard Cable Printer Harness Kit 2096724-029

4 Fujitsu TPH Module (Printer Printer Harness Kit 2096724-029

Module) to Printer PWA Cable

5 Printer Bracket to Printer PWA Printer Harness Kit 2096724-029

Ground Cable

6 Acquisition Module USB Display Harness Kit 2096724-012

Connector to Expansion Board
Cable

7 Acquisition Module Cable TRUNK CABLE ASSEMBLY 2096724-067

8 Display to Printer Cable Printer to Display Harness Kit 2096724-028

Assembly (Data and Power
Cables from Expansion Board to
Printer PWA)

9 Expansion Board to LCD and Display Harness Kit 2096724-012

Touch AUO

10 Display Arm Neck Bracket to Arm Printer Harness Kit 2096724-029

Mounting Boss Cable

11 AC Inlet to Arm Bracket, Power Printer Harness Kit 2096724-029

Inlet Module Bracket, and Power
Supply Unit

28 MAC VU360™ Resting ECG Analysis System 2088531-006H

 Installation

3
Installation
Installing the Basic Trolley
To install the basic trolley and the optional sliding tray, follow the installation
instructions that are provided with your basic trolley shipment at the customer site.

Installing the Fixed or Variable Height Trolley

The fixed or variable height trolley is provided to the customer as an assembled unit.
You only need to install the device on the trolley at the customer site.

Attaching the Device to the Trolley

Tools Required:
• 5 mm Allen key
1. Lock the trolley wheels.

2. Remove the sliding tray from the handle.

3. Carefully position the device on the handle of the trolley.

NOTE:
Hold the device firmly on both sides while placing it on the handle to prevent
it from falling.

2088531-006H MAC VU360™ Resting ECG Analysis System 29

Installation

4. Fasten the four screws on the bottom of the handle using a 5 mm Allen key.

5. Assemble the sliding tray.

Adjusting the Height of the Fixed Height Assembly

The default height of a fixed height trolley is 37 inches. A one-time height adjustment
to reduce the height to 35 inches can be performed at the customer site.
Tools Required:
• T30 Torx screwdriver
• Flathead screwdriver

30 MAC VU360™ Resting ECG Analysis System 2088531-006H

 Installation

• 2.5 mm Allen key

1. Remove the device from the trolley. See Removing the Device from the Trolley on
page 270.

2. Remove the handle from the trolley. See Removing the Handle on page 278.

3. Remove the accessory track. See Removing the Accessory Track on page 275.

4. Using a flat-head screwdriver, remove the ten rear plugs.

5. Using a T30 Torx screwdriver, remove the ten screws securing the rear cover of
the trolley to the front cover.

6. Remove the front cover of the trolley.

7. Using a 2.5 mm Allen key, remove the screw fastening the ESD wire to the rear
cover of the trolley.

2088531-006H MAC VU360™ Resting ECG Analysis System 31

Installation

8. Using a T30 Torx screwdriver, remove the six screws securing the spacer of the
fixed height assembly to the rear cover of the trolley. Then, remove the four
screws securing the fixed height assembly to the spacer and rear cover of the
trolley

9. Reinstall the the fixed height assembly to the trolley as shown in the following
figure. Using a T30 Torx screwdriver, fasten the four screws securing the fixed
height assembly to the spacer and rear cover of the trolley. Then, fasten the six
screws securing the spacer of the fixed height assembly to the rear cover of the
trolley.

10. Using a 2.5 mm Allen key, fasten the screw securing the ESD wire to the rear
cover of the trolley.

32 MAC VU360™ Resting ECG Analysis System 2088531-006H

 Installation

11. Affix the front cover of the trolley to the rear cover.

12. Using a T30 Torx screwdriver, fasten the ten screws securing the rear cover of
the trolley to the front cover.

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Installation

13. Place the ten plugs in position to cover the screws.

14. Replace the accessory track and rear bin. For more information, see Replacing
the Accessory Track on page 277.

15. Replace the handle on the trolley. For more information, see Replacing the
Handle on page 279.

16. Replace the device on the trolley. For more information, see Replacing the Device
on the Trolley on page 271.

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 Equipment Setup

4
Equipment Setup
Insert the Battery
The device is shipped with one lithium ion battery with minimum charge. If required,
you can purchase an additional battery.
The battery needs to be fully charged before first-time use by inserting the battery
into the device connected to AC power.
NOTE:
Do not use the device on battery power for the first time until the battery is
fully charged as indicated by the Battery Charging LED on the keyboard. You
can use the device on AC power while the battery is charging.
1. Place your thumb on the door release tab of the battery compartment door and
gently pull it open.

2. Slide the two batteries into the battery compartment slots in the correct
orientation and direction indicated by the arrow.

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Equipment Setup

3. Lift the battery compartment door to close it.

Connect the AC Power

This device can run with AC or battery power. When the device is plugged into an AC
outlet, it uses AC power and charges the installed battery.
NOTE:
If the integrity of the protective earth conductor is in doubt, operate the unit
from its battery.

36 MAC VU360™ Resting ECG Analysis System 2088531-006H

 Equipment Setup

Table 4: Power Cord Parts

Item Description

1 Female end of the device’s power cord connected to the back of the device.

2 Male end of the device’s power cord connected to an AC outlet.

NOTE:
Before you connect the device to the power line, check that the voltage and
frequency ratings of the power line are the same as those indicated on the
unit's label. If this is not the case, do not connect the system to the power line
until you adjust the power source to match the unit's power requirements.
1. Connect the female end of the power cord (1) to the AC power connector on the
back of the device.

2. Plug the male end of the power cord (2) into an AC outlet.
NOTE:
It is recommended that you plug the device into an uninterruptible power
supply (UPS) or a surge suppressor.

3. Check the AC Power LED. If the AC Power LED is green, the device is receiving
power from the AC outlet.

Connecting the Acquisition Module

CAUTION:
INACCURACIES IN ECG - Improper connections can cause inaccuracies in the
ECG.
Trace each individual leadwire from its acquisition cable label to the colored
connector, and then to the proper electrode, to make sure that it is matched to
the correct label location.
The Acquisition Module is compatible with multi-link patient cable leads and uses up
to 14 leadwires.

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Equipment Setup

The following drawing and table display a connected Acquisition Module and identify
its components:

Table 5: Acquisition Module Parts

Item Description

1 Acquisition Module cable

2 Acquisition Module holder in trolley (optional)

3 Leadwire cable connectors in Acquisition Module

4 Leadwire cables

5 Acquisition cable connector in the device

1. Insert the leadwire cables (4) into the leadwire cable connector (3) on the
Acquisition Module.
Make sure that the cables are connected securely.

2. Insert one end of the Acquisition Module cable into the Acquisition Module (1)
and the other end into the Acquisition cable connector (5) of the device.
Make sure that the cable is connected securely. A click will be felt and heard
when the cable is fully connected in the Acquisition Module and the device.

3. If you have a trolley, place the Acquisition Module in the Acquisition Module
holder (2) in the trolley.

Connect the Barcode Reader

If the optional barcode reader was purchased with the device, connect it to the USB
port on the device.
38 MAC VU360™ Resting ECG Analysis System 2088531-006H
 Equipment Setup

NOTE:
The BRCD option is activated at the factory when the barcode reader is
purchased with the device. Configure the barcode settings for your site before
you use the barcode reader.

Table 6: Barcode Reader Parts

Item Description

1 Barcode reader

2 Barcode reader holder

3 Barcode reader cable connected to the USB slot

1. Insert the barcode reader cable connector (3) into the USB slot of the device.
Make sure that the cable is seated securely.

2. If you have a trolley, place the barcode reader (1) in the barcode reader holder (2)
attached to the trolley.

Adjusting the Height of the Trolley

This procedure applies only to trolleys with variable height.
1. Hold the unit and press the actuation lever in the upward direction.

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Equipment Setup

2. Push the unit in the direction you want to move it.

• The upward direction increases the height of the trolley.
• The downward direction reduces the height of the trolley.

Adjusting the Position of the Touchscreen

1. Hold the touchscreen firmly on both sides.

2. Tilt the touchscreen forward or backward.

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 Equipment Setup

Lock and Unlock the Trolley Wheels

1. To lock each trolley wheel, press the wheel brake down.
Lock the wheels before each use for safety purposes.

2. To unlock the trolley wheel, push the wheel brake up.

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Equipment Setup

Adjust the Paper Tray for Paper Size

The printer supports below paper sizes:
• A4 (8.27 x 11.7 inches) - 2020314-001
• Modified letter (8.4 x 11 inches) - 2009828-024
When the device ships, the paper tray is configured to use the appropriate paper size
for the destination location. Use the instructions to change the paper size by moving
the spacers in the paper tray.
1. Turn off the device.

2. Open the paper tray and remove any paper.

3. Press the tab on the right side of the paper tray with a flat-head screwdriver to
release the paper tray from the printer assembly and pull it out completely.

4. Place the spacer in the tray.

The spacer placement depends on the paper size.

If the paper Then

size is

A4 Place the pre-spacer and post-spacer along the left side of the tray.

42 MAC VU360™ Resting ECG Analysis System 2088531-006H

 Equipment Setup

If the paper Then

size is

Modified Place the pre-spacer across the rear of the tray:

letter

NOTE:
Do not place the post-spacer.

While placing the spacer, make sure that the spacer is aligned in the correct
position so that the tabs at the bottom of the spacer fit into the Q holes on the
bottom of the tray, and the tabs on both sides of the spacer are affixed to the
designated tab spaces on the tray.

5. Replace the paper tray in the printer assembly.

Insert Paper
1. Open the printer door.

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Equipment Setup

2. Pull out the paper tray unit.

3. Slide the bundle of paper into the paper tray until it is fully inserted.
NOTE:
• If the paper has Q-holes, place the bundle of paper so that the Q-holes are
on the top left-side.
• If the paper has Q-marks, place the bundle of paper so that the Q-marks
are on the bottom left-side.

4. Advance the first sheet of paper.

5. Push the paper tray to its closed position and verify that the unit is closed
securely.

44 MAC VU360™ Resting ECG Analysis System 2088531-006H

 Equipment Setup

2088531-006H MAC VU360™ Resting ECG Analysis System 45

Login and Security

5
Login and Security
User Menu Options Description
This figure shows the User Menu in the top right of the Acquisition screen.

46 MAC VU360™ Resting ECG Analysis System 2088531-006H

 Login and Security

Table 7: User Menu Options

Item Name Description

1 <User> The role given to a person authorized to use the system. Other roles are:
• Admin
• STAT
• Service
• Default

2 Settings The menu used to configure the device. Only the authorized users have
access to this menu.

3 Service Use this for the maintenance of the device. Only authorized user have
access to this menu.

4 Service This shows data useful for the maintenance of the device.
Snapshot

5 Change The Admin role uses this to set up a new user password.
Password

6 Lock (Alt+L) This stops entries and access to the device.

7 Log Out Log off the existent user.

8 Standby This puts the device in standby mode. This mode helps the device use less
power.

9 Power Off This stops power to the device.

NOTE:
You can also Power Off the device by pressing the Power button on the
keyboard.

10 About Shows the device software information.

11 Help Shows the help menu topics for the device.

Apply Power to the ECG Device

1. Push and hold the Power button on the keyboard until the LED is green.

The device is on. The Power On LED on the keyboard is green.

If your administrator set a notification, a message opens.

2. Click Accept.
• If the user authentication is enabled, you are asked to log into the device.

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Login and Security

• If the user authentication is disabled, you are automatically logged on the

device as a Default User.
• If the user authentication mode is Technician ID, you are asked for a
Technician ID before you are automatically logged on to the device as a
Default User.

Remove Power from the ECG Device

1. Complete pending tasks, such as, an ECG or configuration settings, before you
remove power from the device.

2. From the User Menu, select Power Off.

The Power Options window opens with Power Off, Log Out, and Standby
options. Select Power Off.

3. OR Press the Power button on the keyboard for a few seconds:

The Power on LED on the keyboard is not lit.

User Authentication
This device uses the modes of user authentication shown in the table.

48 MAC VU360™ Resting ECG Analysis System 2088531-006H

 Login and Security

Table 8: User Authentication Modes

Mode Description

Full authentication with This Log in screen opens when the device is started or unlocked.
STAT login

These users can log on the device:

• Default users (Admin, Service)
• LDAP users (If LDAP-based user authentication is configured)
• Local users (If user profiles are locally managed on the device)
• STAT User if STAT login is enabled.

Technician ID login This Log on screen opens when the device is started or unlocked.

A technician enters the Technician ID to log in.

No authentication A log on screen does not open when the device is started or unlocked..
You are logged on as a Default User.

If user authentication is set to enable, the type of users shown in the table can log on
the device by scanning a user ID badge or entering the user name and password on
the Log in screen:

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Login and Security

Table 9: Type of Users

Type of Description
User

Admin user The user name is Admin. The default password is admin123. The Admin user is asked
to change the default password immediately after the first login.

Service user The user name is Service. This is for use by GE Healthcare Service personnel. The GE
Healthcare Service support representative is given a password from the password
generation tool.

Local users Get your username and password from the device administrator.

LDAP users Get your username and password from the LDAP server administrator.

Generate the Service User Password

This procedure describes how the GE Healthcare Service support representative can
generate a password the Service user can use to access the device.
Before you begin this procedure:
• Make sure that the Service user account is enabled on the device. A user with the
User Management privilege can enable the Service user account.
• Download and install the MAC VU360 Generate Password tool on your Microsoft
Windows laptop (OS version 7 or higher), as per the instructions in Service
Password Generation Tool Installation Notes, DOC2080798.
1. Go to the folder where you installed the MAC VU360 Generate Password
tool (<Drive>:<Installation-Folder>/bin/Release) and double-click the
GeneratePassword.exe file to open it.

2. Select the Service option in the Select User Type section.

3. Enter the serial number of the device you want to access in the Serial Number
field.
NOTE:
The serial number is case-sensitive.

4. Select Generate Password.

The tool generates a device-specific password.

5. Log into the device as the Service user using the password generated by the
tool.
For more information, see Logging into the Device on page 51.
NOTE:
The Service user can:
• Set the serial number, MAC address, and keyboard language,
• Restore settings from PSoC,
• Set the wireless option (if it was not set at the time of shipping), and
50 MAC VU360™ Resting ECG Analysis System 2088531-006H
 Login and Security

• Perform any tasks for which the Service user account is assigned
privileges.
Logging into the Device
If user authentication is enabled, users can log into the device by scanning an ID
badge or entering the user name and password on the Log in screen.
1. Use one of the following steps.
• If the device is shut down, start the device. See Apply Power to the ECG Device
on page 47.
• If the device is locked, unlock the device. See Unlocking the Device on page
53.
The Log in screen opens.

2. Enter your username and password.

NOTE:
If you are using an external barcode reader to scan ID badges for log in,
make sure of the following items.
• The BRCD option is activated on the device.
• The barcode reader is connected to the device.
• The device is set up to use the peripheral.
If you are a local user and have forgotten your password, contact your
administrator to reset your password. Log into the device using the new
password received from the administrator. It is recommended that you
change the password immediately for security reasons.
If you are an LDAP user, enter the domain name and username. For example,
Domain\Username.

3. Select Log In.

• If the login credentials you entered are correct, your username is shown on
the upper right of the screen.
• If you cannot login, see the table:

Table 10: Login Errors

Symptom Cause Solution

This message opens: You possibly entered your Re-enter your username and
The username username or password password again.
or password is incorrectly.
incorrect.
You are a local user and you do Speak with or email your
not know your password administrator for your username
and to give you a new password.

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Login and Security

Symptom Cause Solution

If you are an LDAP user, the error

is caused by:

• The LDAP server is not • Wait for the connection to

connected and your the LDAP server and log into
username cannot be the device again.
authenticated.

• You are not listed in any LDAG • Speak with or email your
groups. LDAP administrator to add
your user profile to an LDAP
group and log into the device
again.

• Your password expired. • Speak with or email your

LDAP administrator to
change your password.

You are asked You are a local or Admin user and Use the procedure Change the
to change your your password expired. User Password on page 53
password. and log into the device again.

Log Off of the Device

If the administrator set user authentication to enable, you can log off from the device.
1. Complete pending tasks, such as, an ECG, saving settings, or remote
applications.
If a remote application is open, such as, a web application or a Citrix application,
and you log off the device, a message opens: all incomplete data will be lost and
remote application sessions will be closed.

2. At the Acquisition select the User Menu > Log Outto log off the device.

Locking the Device

If user authentication is enabled, you can lock the device. You cannot lock the device
while ECG or rhythm acquisition or report printing is in progress.
NOTE:
The STAT User cannot lock the device.
1. Complete your tasks.

2. Perform one of the following steps to lock the device:

• From the User Menu on the Acquisition screen, select Lock.
• Press Alt + L on the keyboard.

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 Login and Security

The device is locked. The username of the currently logged-in user displays on
the lock screen.

Unlocking the Device

1. Perform one of the following steps to unlock the device:
• Tap on the lock icon on the screen.
• Press Alt + U on the keyboard.
A message displays prior to login if one is configured by your administrator. Click
Accept.
The Login screen is displayed. The currently logged-in user's name is populated
in the User Name field.

2. Enter your password and select Log In to log into the device as the currently
assigned user.
You can also log in as:
• A STAT User (if STAT access is enabled)
• A different user by removing the currently logged-in user's name and entering
your login credentials.
A message displays that the current user will be logged out and any unsaved
data will be lost. Select Continue to log into the device.

Change the User Password

This procedure is for the Admin user and local users. LDAP users change your
password externally with the LDAP administrator.
Make sure that the new password follows the password instruction:
• The password must contain a minimum of 8 characters.
• The password must contain one of each:
• Uppercase letter (A-Z)
• Lowercase letter (a-z)
• Number (0-9)
• Special character (!,@,#,$,%,^,&,*)
• The password cannot be a duplicate of the prior 15 passwords used by your
account.

1. From the Acquisition screen, select User Menu > Change Password.

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Login and Security

The Change Password window opens.

2. Enter the current password, the new password, and confirm the new password.

3. Select Change Password.

• If the new password follows the password instruction, a message opens
telling you that your password changed successfully.
At the Change Password window, select OK to close. You are logged on to the
device.
• If the new password does not follow the password instruction, an error
message opens.
Do steps 1 through 3 again.

Performing System Restore

Before you begin this procedure, ensure the following:
• You have the serial number of the device.
• The device is connected to AC power.
• If the authentication mode of the device is No authentication, access the Settings
screen from the user menu to open the Login dialog.
• If the authentication mode of the device is Full Authentication with Stat, turn on
the device to view the Login dialog.
Use this procedure to reset the Admin password to the default password admin123, if
you have forgotten the Admin password.
NOTE:
This procedure resets the system configuration to factory defaults and deletes
all patient data records. It retains the previously enabled option codes, serial
number, keyboard language, MAC address, and wireless country of operation
configuration.
1. When the Login screen is displayed, press and hold Shift + Esc for 5 seconds.
The System Restore dialog opens and displays a warning that system restore
will return your system to the original factory shipped configuration, and all
patient data, system setup changes, audit logs and user data will be deleted and
unrecoverable.

2. Enter the serial number of the device in the Enter the system serial number
field. The Restore button is enabled when the serial number has been entered
correctly.

3. Select Restore to proceed with system restore.

The system configuration is reset to factory defaults and all patient data records
are deleted. The device reboots. You can access the device as the Default user
without login credentials.
54 MAC VU360™ Resting ECG Analysis System 2088531-006H
 Login and Security

To reconfigure the device, access the Settings screen from the user menu. A
login dialog opens. Log in as Admin user with the default password admin123.

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Service Tasks

6
Service Tasks
Access the Service Screen
Make sure that your user role is assigned the privileges to access the Service screen.
To access the Service screen, select Service from the User Menu in the Acquisition
screen.
If you have sufficient privileges to access the Service screen, the Service screen
opens.
If you do not have the required privileges to access the Service screen, a relevant
message is displayed depending on the configured authentication mode:

User Profile Action

Default User Log in as a user with sufficient privileges to open the Service screen.

STAT, local or Log off and log in as a user with sufficient privileges to access the Service
LDAP user screen.

Service Screen Overview

The Service screen enables a user with privileges to do the following:
• Review system information
• Configure various options
• Conduct diagnostics and tests
• Review, print, and export various logs
• Format internal memory

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 Service Tasks

Enter Chinese Characters

If the Pinyin input method is configured:
• When you enter data in the fields, a numbered list of matching Chinese characters
is displayed in a pull-down menu. Select or type the number of the desired value in
the list to populate the Chinese character in the field.
• The Pinyin check box is selected in the status bar: You can deselect the check
box or press Alt + Space or Shift + Space on the keyboard to switch to the device
language.

Display Device Information

1. From the User Menu on the Acquisition screen, select About.
The About window opens.

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Service Tasks

Table 12: Field Descriptions

Field Description

Serial Number The identifier for the device.

The serial number displayed in this field must match the serial
number on the device label.

Host Software Version The version of the host software on this device.

Writer Software Version The version of the PSoC software on this device.

12SL Version The version of the 12SL software on this device.

Acquisition Module The version of the Acquisition Module software on this device. This
Software Version is displayed only when an Acquisition Module is attached to the
device.

Wireless Firmware The version of wireless firmware on this device.

Version

2. Close the screen.

The Acquisition screen displays.

Configuring Device Information

Only a Service user can perform this procedure. See Generate the Service User
Password on page 50 for information on how to log in as Service user.
1. Open the Service screen.

2. Select Device Information.

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 Service Tasks

The Device Information screen opens.

3. Configure Device Information as follows:

Field Action Description

Serial Number Enter the serial The serial number is set by the manufacturer at the
number of the factory during initial setup of the device. The serial
device. number must be updated if you replace the CPU board.
The serial number stored in the CPU board must match
the serial number on the label placed on the display
arm of the device.
Allowed values:
1 to 13 characters
• A to Z
• a to z
• 0 to 9

Keyboard Select the The keyboard language must match the language of
Language required keyboard the keyboard installed on the trolley.
language from
Allowed values: All supported languages
the drop-down
list.

LAN MAC Enter the LAN The LAN MAC address is set by the manufacturer at the
Address MAC address of factory during initial setup of the device. The LAN MAC
the device. address must be updated if you replace the CPU board.
The LAN MAC address stored in the CPU board must
match the LAN MAC address on the label placed on the
display arm of the device (beneath the arm cover). You
need to remove the display arm cover to see this label.
Allowed values:
XX:XX:XX:XX:XX:XX format, where X is a hexadecimal
digit with values ranging from 0 to 9 and a to f.

4. Verify the hardware and software version information of the device displayed on
the screen.

5. Perform one of the following steps:

• Select Save. A message displays indicating that you need to restart the device
to apply the keyboard language change. Select OK.
• Select Cancel to cancel the changes. The configuration changes you made
are cancelled.

6. To restore settings from PSoC memory, see Restore Configuration Data from
PSoC on page 60.

7. Close the screen.

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Service Tasks

The Acquisition screen displays.

Restore Configuration Data from PSoC

Only a Service user can perform this procedure. Use this procedure to restore saved
configurations and options from the device memory.
Before restoring the configuration data from device memory, ensure that you
back up the configuration data to a USB flash drive. See the Saving and Restoring
Configuration Settings topic in the Configuring Settings chapter of the MAC VU360™
Setup and Configuration Manual for the backup procedure.
NOTE:
Only configuration data can be saved to a USB flash drive. Options and serial
number cannot be saved to a USB flash drive.
If restoration of configuration data from device memory fails, you can restore the
configuration data from the USB flash drive.

1. Open the Service screen.

2. Select Device Information.

The Device Information screen opens.

3. Select Restore Settings.

A message displays asking you if you want to proceed.

4. Select Restore to restore the configuration to the backed up settings, or Cancel

to cancel the action.
If you select Restore,
• If the configuration is restored successfully, a message displays indicating the
configuration was restored successfully.
• If the configuration is not restored due to an error, resolve the error. See the
following table:

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 Service Tasks

Table 13: Troubleshooting Possible Error Conditions to Restore

Configuration
Error Message Error Condition How to Troubleshoot:

Failed to restore PSoC does not have backed- Try to restore settings
configuration from PSOC. up configuration due to again. If the error persists,
error or hardware failure. configure settings and
options manually. If you
Failed to restore The database schema is have backed up the
configuration due to incompatible. configuration data to a USB
incompatible database flash drive, you can restore
schema. Upgrade to latest the data from the USB flash
software. drive.

5. Close the screen.

The Acquisition screen displays.

Enabling the Options

Before you begin this procedure, ensure the following:
• Your user role is assigned the privileges to enable options for this device.
• The serial number of the device is configured. See Configuring Device Information
on page 58.
• The required option codes are obtained. Contact your GE Healthcare Service
Support representative to obtain the unique code for your device. Options cannot
be enabled without the appropriate code.
NOTE:
The enabled options are not reset when the device is reset to factory settings.
The following table describes the options available on this device.

Table 14: Option Description

Option Description

ACCS - Acute Coronary Enables the acute coronary syndrome (ACS) function for the
Syndrome device. This function performs an ACS analysis on resting ECGs,
vector loops ECGs, and 15-lead ECGs.

When this option is enabled, the ACS button is displayed on the

lower portion of the Acquisition screen.

BRCD - External Barcode Allows you to enter patient information using an external barcode
Reader reader.

CRIT - Critical Values Enables the critical value function, which allows you to define and
Notifications configure custom alerts based on key ECG values.

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Service Tasks

Option Description

FIPS - FIPS 140-2 Allows you to configure a wireless network that is compliant with
the Federal Information Process Standard (FIPS).

NOTE:
This option can be enabled only if the FIPS wireless module is
installed on the device.

RMTA - Remote Applications Allows you to launch remote web applications through an
embedded web browser.

XMLO - XML Format Output Allows you to save Sapphire XML formatted record files to
external storage devices.

WRLS - Global Wireless Allows you to configure the default wireless network.

The wireless LAN country of operation needs to be set to

configure wireless settings. See Configure Wireless LAN Country of
Operation on page 76.

1. Open the Service screen.

2. Select Option Manager.

The Option Manager screen opens.

3. From the Options Available list, select the option you want to enable.
If the FIPS option is selected, a message displays indicating that the device will
automatically reboot after you activate the FIPS option code.
Select OK to close the window.
NOTE:
Because each option has a unique option code, you can enable only one
option at a time.

4. Enter the option code for the selected option in the Enter the 12-digit code to
enable the option field.

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 Service Tasks

5. Select Save to enable the selected option. The selected option is added to the
Added Options list on the right side.
If the FIPS option is applied successfully, the device reboots.
An error message displays if you enter an incorrect option code. Select Cancel to
close the window.

6. Repeat steps 3 through step 5 for each option you want to enable.

7. Close the screen.

The Acquisition screen displays.

Disabling the Options

1. Open the Service screen.

2. Select Option Manager.

The Option Manager screen opens.

3. Select the option you want to remove from the Added Options list.

4. Select Remove.
A warning message displays indicating that removing the option will disable the
option from the device.

5. Select OK.

6. Close the screen.

The Acquisition screen displays.

Display Battery Metrics

1. Open the Service screen.

2. Select Battery Metrics.

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Service Tasks

The Battery Metrics screen opens.

Table 15: Descriptions for Battery Metrics

Battery Metric Description

Power Status Indicates the power source for the device.

The values are as follows:
• On AC Power
• On Battery
• Status Not Available (if the status is not available due to
any error)

Battery Status Indicates if the battery is in the device.

The values are as follows:
• Present
• Absent

Percentage of Charge The remaining percentage of power in each battery.

Remaining

Battery Charge Status The charge status of each battery.

The statuses are as follows:
• Charging
• Discharging

Battery Voltage Level (mV) The voltage (mV) level of each battery.

Battery Current (mA) The measurement of the battery current for each battery in
milliamperes (mA).

Battery Temperature (deg. The actual internal temperature of the battery in Degree
C) Celsius (C).

Maximum Battery The maximum operational temperature of the battery in

Temperature (deg .C) Degree Celsius (C).

Minimum Battery The minimum operational temperature of the battery in

Temperature (deg. C) Degree Celsius (C).

Ambient Temperature (deg. The actual ambient temperature of the device’s environment
C) in Degree Celsius (C).

Maximum Ambient The maximum ambient temperature of the environment

Temperature (deg. C) that the battery can be expected to perform successfully in
Degree Celsius (C).

Minimum Ambient The minimum ambient temperature of the environment

Temperature (deg. C) that the battery can be expected to perform successfully in
Degree Celsius (C).

Charge Cycle Count The number of times that the battery has been recharged.

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Battery Metric Description

Conditioning Required Indicates the condition of each battery. After a large number
of charging and discharging cycles, the storage capacity of
the battery reduces and the battery drains quickly. In that
case, you need to change the battery.
The conditions are as follows:
• Yes - Change the battery or condition the battery using
an external battery charger. See the Diagnostic Cardiology
Supplies and Accessories Manual, 2102946-001 for the
part number of the external battery charger.
• No - No need to change the battery.

Real-time Battery Message A message is shown for each battery that describes the
current state of the battery.
Examples of messages:
• Fully charged
• Fully discharged
• Charging in AC mode
• Temperature too high
• Voltage too high

3. Close the screen.

The Acquisition screen displays.

Format Log Data Partition

Connect the device to AC power for the entire duration of this procedure.

1. Open the Service screen.

2. Select Format Internal Memory.

The Format Internal Memory screen opens.

3. Select Format in the Log Data Partition section to format the log partition.
A warning message displays indicating that formatting will erase the complete
log data from memory and asking you to confirm the action.

4. Select Format to confirm.

• If the device is running on AC power, it reboots immediately.
• If the device is running on battery, a message displays asking you to connect
the device to AC power before proceeding. Perform the following steps:
a. Connect the device to AC power.
b. Select OK to close the message.
c. Restart the procedure.
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The Formating Internal Memory screen opens and displays the progress of
formatting log data (in percentage).

If Then

Log data formatting A success message displays.

is successful
The Acquisition screen opens.

Log data formatting An error message displays.

is unsuccessful
The Acquisition screen opens. Restart this procedure to format log data.

Format User Data Partition

Connect the device to AC power for the entire duration of this procedure.

1. Open the Service screen.

2. Select Format Internal Memory.

The Format Internal Memory screen opens.

3. Select Format in the User Data Partition section to format the user partition.
A warning message displays indicating that formatting will erase the complete
user data from memory and asking you to confirm the action.

4. Select Format to confirm.

• If the device is running on AC power, it reboots immediately.
• If the device is running on battery, a message displays asking you to connect
the device to AC power before proceeding. Perform the following steps:
a. Connect the device to AC power.
b. Select OK to close the message.
c. Restart the procedure.
The Formating Internal Memory screen opens and displays the progress of
formatting user data (in percentage).

If Then

User data A success message displays.

formatting is
The Acquisition screen opens.
successful

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If Then

User data An error message displays.

formatting is
The Acquisition screen opens. Restart this procedure to format user
unsuccessful
data.

Configure LDAP
Make sure that your user role is assigned the user management privilege.

1. Select Settings > Users.

The Users screen opens.

2. Select LDAP to view the LDAP settings.

3. Configure LDAP as per the information in the following table:

Table 16: Configure LDAP

Field Action Description

LDAP Enable or disable If this option is enabled, technicians can log in to the
this option. device remotely using their network credentials.
Default value: Disabled

Table 17: Configure LDAP Server

Field Action Description

User Name Enter the valid This field is enabled if the LDAP option is enabled.
username.
No default value.
The LDAP user profiles are managed by the LDAP server
administrator. Obtain your username from the LDAP
server administrator. This account has read only access
to the LDAP hierarchy that contains the details of all
users who logs on to the system.
Username can be entered in the following formats:
• Name (only)
• Domain\Name
• Email ID

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Field Action Description

Password Enter the valid This field is enabled if the LDAP option is enabled.
password.
No default value.
The LDAP user profiles are managed by the LDAP server
administrator. Obtain your password from the LDAP
server administrator.
There is no limit on the maximum number of characters
on the device. Different LDAP servers have their own
limit.
Allowed values:
• A to Z
• a to z
• 0 to 9
• All special characters

Authentication From the drop- This field is enabled if the LDAP option is enabled.
Mode down list, select
Default value: Simple
the desired
Authentication It is recommended to use ldaps:// server or TLS
Mode. encryption certificate with Simple authentication mode.
Allowed value:
• Simple
• Digest-MD5
• Kerberos
Authentication mode is provided by LDAP server
administrator.

Kerberos Enter the This field displays only if Kerberos authentication mode
Realm Kerberos Realm. It is selected.
must be entered
No default value.
in upper case.
Obtain the domain name from the LDAP server
administrator.

DC Host Enter the This field displays only if Kerberos authentication mode
Distribution is selected.
Center host name.
No default value.
Obtain the host name from the LDAP server
administrator.

DC Port Enter a valid This field displays only if Kerberos authentication mode
Distribution is selected.
Center port
Default port for ldaps:// is 636.
number.
Default port for ldap:// is 389.
Obtain the DC port number from the LDAP server
administrator.

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Field Action Description

User Login Enter the login This field is enabled if the LDAP option is enabled.
Format format.
User Login Format is provided by LDAP server
administrator. This is a comma separated list of LDAP
user name attributes. For example, cn.

Server Name Enter the This field is enabled if the LDAP option is enabled.
IP Address,
Default value: ldaps://
hostname, or fully
qualified domain Allowed values: A valid ldap or ldaps URL
name.
NOTE:
• If an ldaps URL is configured, the Use CA
Certificate option displays.
• If an ldap URL is configured, the Use TLS
Encryption option displays.

Server Port Enter a valid This field is enabled if the LDAP option is enabled.
Number LDAP service port
No default value.
number.
Allowed values: 1 to 65535

Use CA Enable or disable This field displays only if an ldaps URL is configured.
Certificate this option.
If this option is enabled, a CA certificate is required to
authenticate and connect to the LDAP server. Install
the CA certificate. See Install LDAP SSL CA Certificate on
page 74.
If this option is disabled, a CA certificate is not required
to connect to the LDAP server. The data is encrypted
regardless of whether a CA certificate is installed.
Default value: Disabled

Use TLS Enable or disable This field displays only if an ldap URL is configured.
Encryption this option.
If this option is enabled, the connection to the
configured LDAP server is encrypted.
If this option is disabled, the connection to the
configured LDAP server is not encrypted.
Default value: Disabled

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Field Action Description

Default Enter a valid This field is enabled if the LDAP option is enabled.
Domain Name domain name.
This domain name is used if the LDAP user does not
enter a domain name to login. If a local user with the
same user name exists, then an LDAP user must enter
the domain name and user name in the User Name
field of the Login screen.
No default value.
Allowed values:
• A to Z
• a to z
• 0 to 9
• All special characters

4. Select Test Connection to test the connection to the LDAP server.

• If the connection is successful, a success message displays.
• If the connection fails due to an error, resolve the error. See LDAP
Configuration Errors on page 320.

5. Configure the Name Path to Groups as per the information in the following
table. The Name Path to Groups limits the available groups used for determining
roles to only those groups within the given path.

Table 18: Configure Name Path to Groups

Field Action Description

Name Enter a valid name path to groups (For example, This field is enabled
Path to OU=Groups, OU=Clinical Users, DC=domain, DC=com; if the LDAP option is
Groups CN=Roles, O=GE, C=US). enabled.
Default value: No
default value
Allowed values:
• A to Z
• a to z
• 0 to 9
• All special
characters

6. Select Test Connection to test the connection.

• If the connection is successful, a success message displays.

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• If the connection fails due to an error, resolve the error. See LDAP
Configuration Errors on page 320.

7. Configure the Name Path to Users as per the information in the following table.
The Name Path to Users limits the possible users that can authenticate to the
device to only those users within the given path.

Table 19: Configure Name Path to Users

Field Action Description

Name Enter a valid name path to users (For example, OU=Users, This field is enabled
Path to OU=Clinical Staff, DC=domain, OU=Users, DC=com; O=GE, if the LDAP option is
Users C=US). enabled.
Default value: No
default value
Allowed values:
• A to Z
• a to z
• 0 to 9
• All special
characters

8. Select Test Connection to test the connection.

• If the connection is successful, a success message displays.
• If the connection fails due to an error, resolve the error. See LDAP
Configuration Errors on page 320.

9. Save and close the screen.

The Acquisition screen displays.
Configure LDAP Group Roles
Make sure that your user role is assigned with user management privilege.
Make sure that the LDAP setting is enabled and configured with a valid distinguished
name path to groups. See Configure LDAP on page 67.
When you log in to the device as an LDAP user, you will have the privileges of the first
LDAP group role that matches a group in your LDAP account in the list.
1. Select Settings > Users.
The Users screen opens.

2. Select LDAP Group Roles.

The configured LDAP group roles display on the screen.

3. Perform any of the following steps to configure an LDAP group role, as

applicable:

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• To add an LDAP group role, perform step 4 to step 6.

• To edit an LDAP group role, perform step 7.
• To delete an LDAP group role, perform step 8.
• To reorder an LDAP group roles, perform step 9.

4.
Select the Add icon to add an LDAP group role.
The Add panel opens on the right-side of the screen.

5. Configure an LDAP Group Role:

a) Enter the search timeout in seconds for the LDAP group search in the
Search Timeout (sec) field. The default value is 60 seconds. The allowed
values are 0 to 999 seconds.
b) Enter a valid search pattern for the LDAP groups in the Group Name field.
Examples of search patterns: ABC, *ABC, ABC*, *ABC*
NOTE:
You can enter part of the name of the group preceded by or followed
by *, or full name of the group and click the Search icon to show the
configured LDAP groups.
c) Select the user role from the Role drop-down list to map the role to the LDAP
group.
d) Select Apply to add the configuration.
The users belonging to the LDAP group are assigned the privileges of the user
role mapped to the LDAP group.

6. Repeat steps 4 to 5 to add more LDAP group roles. After adding the LDAP group
roles, save and close the screen.
The Acquisition screen displays.

7. To edit an existing LDAP group role:

a) Select the Edit icon next to the LDAP group role you want to edit.
• When you are logged in as LDAP user and try to edit the group that
you are assigned, the following error message displays: This group is
assigned to the currently logged in LDAP user and cannot be edited.
• If not, the Edit panel opens on the right-side of the screen.
b) Make changes to the LDAP group role as per the information in step 5.
c) Select Apply.
d) Save and close the screen.
The Acquisition screen displays.

8. To delete an existing LDAP group role:

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a) Select the Delete icon next to the LDAP group role you want to delete.
• When you are logged in as LDAP user and try to delete the group that
you are assigned, the following error message displays: This group is
assigned to the currently logged in LDAP user and cannot be deleted.
• If not, a message displays asking you to confirm if you want to delete the
LDAP group.
b) Select Yes to confirm the deletion of the LDAP group role.
c) Save and close the screen.
The Acquisition screen displays.

9. To reorder the LDAP group roles:

a) Select the LDAP group role you want to reorder and drag and drop it to the
desired order in the LDAP group role table.
b) Repeat the above step to reorder other LDAP group roles.
c) Save and close the screen.
The Acquisition screen displays.
Modify LDAP User
Make sure that your user role is assigned with user management privilege.

1. Select Settings > Users.

The Users screen opens.

2. Select LDAP to view the LDAP settings.

3. To modify the added LDAP user, see Configure LDAP on page 67.

4. When you are logged in as LDAP user and try to configure different LDAP user
and server configuration, the following error message displays: Changes to the
LDAP server configuration may affect the added groups.

5. Select Yes to confirm.

The existing LDAP user will be invalid.

6. Save and close the screen.

The Acquisition screen displays.
Clear LDAP Cached Credentials
Make sure that your user role is assigned with user management privilege.

1. Select Settings > Users.

The Users screen opens.

2. Select LDAP to view the LDAP settings.

3. Enable LDAP setting.

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4. Select Clear Cached Credentials to clear the cache of stored LDAP user
credentials.
When a user successfully logs into the system, the user credentials are stored in
the cache. If the network is down, the user can sucessfully login when in cache.
If the cache is cleared, the user will not be able to login unless the network is
connected.
A message displays asking you to confirm if the cached LDAP credentials can be
cleared.

5. Select Yes.
• If the action is successful, a success message displays. The cache of stored
LDAP user credentials is cleared.
• If the action fails, a failure message displays.
Install LDAP SSL CA Certificate
Before you begin this procedure, make sure that:
• Your user role is assigned with user management privilege.
• You obtain the required certificate in the PEM format from your IT department and
copy it to the root folder of a USB flash drive for installation.
• That the option Enable External USB Storage is enabled in Storage in the General
and Barcode settings. If this option is not enabled, access to USB flash drives is
blocked.
• That you enabled three USB ports in USB Port Settings in the General and
Barcode settings. If this option is not enabled, the device will not recognize the
USB flash drives.

1. Connect the USB flash drive containing the CA certificate to the device.

2. To open the Settings screen, select Settings from the User Menu on the
Acquisition screen.
The Settings screen opens.

3. Select Users.
The Users screen opens.

4. Select LDAP to view the LDAP settings.

5. Enable LDAP setting.

6. Perform the following steps to install a CA certificate:

a) Select Install Certificate.
b) Click Browse Certificate and select the CA certificate from the USB flash
drive.
c) Select Save.

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• If the installation is successful, the CA certificate is saved and the Install

Certificate dialog is closed.
• If the installation fails because the certificate is in an unrecognized
format, an error message displays.
Delete LDAP SSL CA Certificate
Before you begin this procedure, make sure that your user role is assigned with user
management privilege.

1. Select Settings > Users.

The Users screen opens.

2. Select LDAP to view the LDAP settings.

3. Enable LDAP setting.

4. Perform the following steps to delete the currently installed CA certificate:

a) Select the Install Certificate setting.
The currently installed certificate displays.
b) Select Delete.
A message displays asking you to confirm the deletion of the certificate.
c) Select OK. The certificate or key is deleted.

Configure Lead Fail Test Mode

NOTE:
By default, the Lead Fail Test Mode value is off. The Lead Fail Test Mode
value is also reset to off upon a system reboot.
1. Open the Service screen.

2. Select Lead Fail Test.

The Lead Fail Test screen opens.

3. Turn the Lead Fail Test Mode option on or off.

4. Save and close the Service screen.

The Acquisition screen opens.
If the Lead Fail Test Mode option is on:
• when an electrode is disconnected, you will see noise on the respective
waveform as a result of the lead failure.
• during live (real-time) waveform display, the III, aVR, aVL, and aVF leads are
derived as normal regardless of any failed electrodes.
If the Lead Fail Test Mode option is off:

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• when an electrode is disconnected, the waveform of the failed lead or leads is

flat-lined to prevent unwanted noise.
• during live (real-time) waveform display, the III, aVR, aVL, and aVF leads are
flat-lined for all data samples while the LA or LL electrodes are in a failed
state.

Configure Wireless LAN Country of Operation

The Wireless Country of Operation option is available for configuration only if you
enable the WRLS-Global Wireless or FIPS - FIPS 140-2 option.
Before you begin this procedure:
• Enable the WRLS-Global Wireless or FIPS - FIPS 140-2 option in the Option
Manager.
• Disable the wireless option in the Network tab of the Settings screen. See the
Configuring Settings chapter in the MAC VU360™ Resting ECG Analysis Setup and
Configuration Manual. If the wireless option is enabled and you try to configure
Wireless Country of Operation, the following error message is displayed: Disable
WLAN to set the Wireless Country of Operation.

1. Open the Service screen.

2. Select Wireless Country of Operation.

The Wireless Country of Operation screen opens.

3. Turn the Wireless option on or off. By default, this option is on.

If you turn this option off, the configuration options for wireless country of
operation are not displayed.

4. Configure one of the following options:

NOTE:
If the FIPS - FIPS 140-2 option is enabled, only the Rest of the World option is
available in this screen.

To set wireless country Perform the following steps:

of operation in:

World Mode Select World Mode. By default, this option is selected.

The device is set to 00 for World Regulatory Domain.

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To set wireless country Perform the following steps:

of operation in:

US 1. Select US.
2. Select Save to save the configuration.
A warning message displays indicating that setting the device
to US mode is an irreversible operation and will remove the
Wireless Country of Operation option from the Service screen.
3. Select Yes.
The wireless country of operation is set as US.
If the configuration could not be saved, an error message
displays. Repeat the procedure.
The Wireless Country of Operation option is removed from the
Service screen.

Canada 1. Select Canada.

2. Select Save to save the configuration.
A warning message displays indicating that setting the device
to Canada mode is an irreversible operation and will remove the
Wireless Country of Operation option from the Service screen.
3. Select Yes.
The wireless country of operation is set as Canada.
If the configuration could not be saved, an error message
displays. Repeat the procedure.
The Wireless Country of Operation option is removed from the
Service screen.

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To set wireless country Perform the following steps:

of operation in:

Rest of the World 1. Select Rest of the World.

The Country of Operation option is displayed.
2. Enter a two-character country code in the text field. The list of
possible country codes is available at: https://www.iso.org/obp/
ui/#search/code/. The allowed values are a to z and A to Z.
NOTE:
You cannot enter US and Canada country codes.
3. Select Save to save the configuration.
A warning message displays indicating that setting the device to
Rest of the World mode will remove the other options from the
Wireless Country of Operation screen.
4. Select Yes.
The wireless country of operation is set as per the configured
country code.
If an invalid country code is entered, an error message displays,
and the device is set to 00 for World Regulatory Domain.
If no country code is entered, the device is set to 00 for World
Regulatory Domain.
The US, Canada and World Mode options are removed from the
Wireless Country of Operation screen.

5. Close the screen.

The Acquisition screen displays.

Print a Service Report

1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

3. Select Print.
A job to print the service report is sent to the printer.
• If the print job is successful, the report is printed and a success message
displays.
• If the print job fails, an error message displays.
The service report consists of the following sections:
• Device Information
• Hardware Information
• Software Information

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• Option Settings
• Battery/Power Information
• Diagnostics Results

4. Close the screen.

The Acquisition screen displays.

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Software Upgrade

7
Software Upgrade
Upgrading or Downgrading Software
Perform this procedure to:
• upgrade the software version from the current to a newer version, or
• downgrade the software version from the current to a previous version.
Contact your GE sales representative to order the software upgrade kit, which
contains the USB flash drive with the software image files of the version to which you
want to upgrade.
Before you begin, confirm the following:
• All patient data and device settings have been saved to a USB flash drive.
• Your user role is assigned the privileges to upgrade software.
Do the following if you want to upgrade software from a shared network folder:
• Configure the shared network path in the General and Barcode settings.
• Copy the software image files (<sw-filename>.tar.bz2.sign, <sw-
filename>.tar.bz2 and u-boot.imx) from the USB flash drive to the root directory of
the shared network folder.
Do the following if you want to upgrade software using the USB flash drive shipped
from factory:
• Enable access to external storage devices and USB ports in the General and
Barcode settings.
• Connect the USB flash drive to a USB port of the device.

1. Connect the device to AC power.

2. Open the Service screen.

3. Select Software Upgrade.

The Software Upgrade screen opens.

4. Select USB or Shared Folder.

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The version of the currently installed software and the available software is
displayed.
If the software image version is:
• Higher than the current installed version, the Upgrade option is displayed.
• Lower than the current installed version, the Downgrade option is displayed.

5. Select the displayed option:

• Upgrade. The software upgrade begins.
• Downgrade. A warning message displays indicating that patient data and
device settings are erased from the device. The device is restored to factory
defaults.
Select Yes to proceed with software downgrade.
The Software Upgrade in Progress screen displays.
• If the upgrade is unsuccessful, an error message displays. Troubleshoot the
error. For more information, see Software Upgrade Errors on page 315.
Return to the Software Upgrade screen and restart the upgrade procedure.
• If the upgrade is a success, a message displays and the device reboots.

6. On reboot, the system may need to perform additional software updates. If the
writer software needs update, upgrade starts automatically.
• If the upgrade is unsuccessful, an error message displays. Troubleshoot the
error. For more information, see Software Upgrade Errors on page 315. To
retry the software upgrade, select Reboot.
• If the upgrade is a success, a message displays and the device reboots.

7. If the acquistion module needs an update, select Upgrade to start the

acquisition module software upgrade.
NOTE:
Ensure that the Acquisition Module is connected to the device for the entire
duration of the software upgrade.
• If the upgrade is a success, a success message displays. Select OK and verify
the acquisition module software version in the About dialog.
• If the upgrade is unsuccessful, an error message displays. Perform the
following:
a. Disconnect the Acquisition Module and reconnect it to the device.
b. Select Upgrade to restart the software upgrade.

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Software Upgrade

c. If the software upgrade fails, contact your GE Healthcare Service Support

representative.

8. After all updates are complete, the login screen displays if authentication is
enabled on the device. Log into the device and verify the software versions in the
About dialog.

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8
Diagnostics
Diagnostics Screen Overview
In the Diagnostics screen, a Service user or a user with Service privileges can
perform various system diagnostics.
The following figure illustrates the Diagnostics screen:

To move between screens, select the arrows at the bottom of the screen.
If the diagnostics fails, refer to the relevant troubleshooting procedure.

Performing Keyboard Diagnostics

This test verifies that all the keys on the keyboard are functioning properly.
1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

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Diagnostics

3. Select Perform Test next to Keyboard Diagnostics.

The Keyboard Diagnostics screen opens.

4. Press all keys on the integrated keyboard.

• If the keys are working properly, the keyboard image on the screen displays
the key as green with a white check mark.
• If the key is not working, the outline of the key remains gray.

5. When the test is complete, close the screen.

The Diagnostics screen opens.
• If all of the keys are working properly, the test result is displayed on the screen
as Success.
• If any of the keys are not working properly or you did not press all of the keys
on the keyboard, the test result is displayed on the screen as Failure.

6. Close the screen.

The Acquisition screen displays.

Perform Touchscreen Diagnostics

This test helps to verify if the touch sensor is functioning properly.

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1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

3. Select Perform Test next to Touchscreen Diagnostics.

The Touchscreen Diagnostics screen opens.

4. Tap or swipe the squared areas of the touchscreen to verify that the area is
working correctly.
• If the touch sensor in the area is working properly, the square turns blue.
• If the touch sensor in the area is not working properly, the square remains
white.

5. When the test is complete, close the screen.

The Diagnostics screen opens.
A message displays asking you to confirm whether the test passed.

6. Based on the test results, select one of the following:

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• If the test passed, select Yes. The test result is displayed in the Diagnostics
screen as: Success.
• If the test failed, select No. The test result is displayed in the Diagnostics
screen as: Failure.

7. Close the screen.

The Acquisition screen displays.

Perform Battery Charging Diagnostics

This test determines whether the battery is charging properly. Each battery must be
fully discharged before this test is started.
• If the batteries are not fully discharged and the device is in AC power mode, the
following message is displayed when you start the test: Disconnect from AC
power and discharge the batteries to less than 3%. It takes approximately 7
hours to fully discharge both A and B batteries.
• If the batteries are not fully discharged and the device is in Battery mode, the
following message is displayed when you start the test: Discharge the battery to
less than 3% and start the test.
The battery charge test can take several hours to complete.
1. Select the battery icon on the status bar to confirm that the batteries are
discharged to less than 3%.

2. Connect the device to AC power.

3. Open the Service screen.

4. Select Diagnostics.
The Diagnostics screen opens.

5. Select Perform Test next to Battery Charging Diagnostics.

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The Battery Charging Diagnostics screen opens.

The following figure shows an example of a low battery charging state indicated
by a red battery charge icon.

• Red indicates the battery charge is very low.

• Orange indicates the battery charge is low.
• Green indicates the battery charge is high.
As the test executes, the following information is displayed and refreshed every
minute.
• Elapsed test time
• Charge rate (mAH) of each battery
• Internal temperature of each battery
• Voltage for each battery
• Battery gauge
• Battery charge status
• Percentage of power available for each battery
The test continues until the battery is fully charged. The Diagnostics screen
opens and is automatically updated with the result: Success or Failure.
To manually stop the test before the batteries are fully charged, select Stop
at the bottom of the Battery Charging Diagnostics screen and return to the
Diagnostics screen. A message displays asking you to confirm if the test passed.

6. Based on the test results, select one of the following:

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• If the test passed, select Yes. The test result is displayed on the Diagnostics
screen as: Success.
• If the test failed, select No. The test result is displayed on the Diagnostics
screen as: Failure.

7. Close the screen.

The Acquisition screen displays.

Perform Battery Discharging Diagnostics

This test determines if the battery is discharging properly. Each battery must be fully
charged before this test is started.
• If the batteries are not fully charged and the device is not in AC power mode, the
following message displays when you start the test: Connect to AC power and
charge the batteries up to 100% to start the test. It takes approximately 3 hours
to fully charge a single battery and approximately 6 hours to charge both A and B
batteries.
• If the batteries are not fully charged and the device is in AC power mode, the
following message displays when you start the test: Charge the batteries to
100% and disconnect AC power to start the test.
• If the batteries are fully charged and the device is in AC power mode, the following
message displays when you start the test: Disconnect from AC power to start the
test.
The battery discharge test can take several hours to complete.
1. Select the battery icon on the status bar to confirm that the batteries are fully
charged.

2. Disconnect the device from the AC power.

3. Open the Service screen.

4. Select Diagnostics.
The Diagnostics screen opens.

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5. Select Perform Test next to Battery Discharging Diagnostics.

The Battery Discharging Diagnostics screen opens.
The following figure shows an example of Battery A and Battery B discharging
and the battery metrics:

• Green indicates the battery charge is high.

• Orange indicates the battery charge is low.
• Red indicates the battery charge is very low.
As the test executes, the following information is displayed and refreshed every
minute.
• Elapsed test time

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• Discharge rate (mAH) of each battery

• Internal temperature of each battery
• Voltage for each battery
• Battery gauge
• Battery charge status
• Percentage of power available for each battery
The test continues until the battery is fully discharged and the device shuts
down. Proceed to step 6.
If you want to cancel the test before the batteries are fully discharged, select
Stop at the bottom of the Battery Discharging Diagnostics screen to return to
the Diagnostics screen. Skip to step 10.

6. Connect the device to AC power.

7. Power on the device. See Power On the ECG Device.

8. Open the Service screen.

9. Select Diagnostics.
The Diagnostics screen opens.
If discharge rate is equal or greater than the minimum discharge rate, the test
result is displayed in the Diagnostics screen as: Success.
If discharge rate is less than the minimum discharge rate, the test result is
displayed in the Diagnostics screen as: Failure.

10. Close the screen.

The Acquisition screen displays.

Performing Quick Battery Charge and Discharge Test

1. Performing the following steps to analyze the battery charge state:
a) Remove both batteries from the system.
b) Press the TEST button on the battery pack to check the percentage of
charge.
The number of charge level indicator LEDs that illuminate indicate the
approximate charge remaining in the battery pack.
• Four LEDs indicate 75%-100% of full charge capacity (WHr) of the pack
• Three LEDs indicate 50%-74.9% of full charge capacity (WHr) of the pack
• Two LEDs indicate 10%-24.9.9% of full charge capacity (WHr) of the pack
• One LED indicates 10%-24.9.9% of full charge capacity (WHr) of the pack

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If LEDs do not illuminate, the battery pack is deep-discharged or faulty. This

type of battery pack need to be re-tested or reconditioned with the external
battery charger listed in the Diagnostic Cardiology Supplies and Accessories
Guide.

2. Perform the following steps for the quick battery charge test:
a) Insert the battery into the battery compartment of the device.
b) From the battery icon on the status bar, ensure that the percent of battery
charge is between 5% and 80%.
c) Connect the device to AC power.
d) Open the Service screen.
e) Select Battery Metrics and note down the initial Percentage of Charge
Remaining and Battery current values.
• A Red battery icon indicates the battery charge is very low.
• An Orange battery icon indicates the battery charge is low.
• A Green battery icon indicates the battery charge is high.
Observe the values for the next 5 minutes. As the test executes, the battery
metrics are refreshed every minute in the screen.
• If the Percentage of Charge Remaining is greater than 2% from the
initial value, and Battery current is between 100 to 2200 mA, the test
result is PASS and the battery is in good condition.
• If the Percentage of Charge Remaining is unchanged from the
initial value for up to 5 minutes of observation, the test result is FAIL.
The battery pack is faulty or deep-discharged. This type of battery
pack need to be re-tested or reconditioned with the external battery
charger (2036984-001) listed in the Diagnostic Cardiology Supplies and
Accessories Guide, 2102946-001.

3. Perform the following steps for the quick battery discharge test:
a) Insert the battery into the battery compartment of the device.
b) From the battery icon on the status bar, ensure that the percent of battery
charge is above 20%.
c) Disconnect the device to AC power.
d) Open the Service screen.
e) Select Battery Metrics and note down the initial Battery current value.
Observe the values for the next 5 minutes. As the test executes, the battery
metrics are refreshed every minute in the screen.
• A Red battery icon indicates the battery charge is very low.
• An Orange battery icon indicates the battery charge is low.

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• A Green battery icon indicates the battery charge is high.

• If the Battery current value reads the charge current in negative, the
battery is discharging. The current value of Battery current must not
vary ± 10% from the initial recorded Battery current value within 5
minutes of observation. If this condition is met, the battery is good to
use.
• If this condition is not met, the battery pack is faulty or deep-discharged.
This type of battery pack need to be re-tested or reconditioned with
the external battery charger (2036984-001) listed in the Diagnostic
Cardiology Supplies and Accessories Guide, 2102946-001.

4. Close the screen.

The Acquisition screen displays.

Perform Barcode Diagnostics

The device is compatible with barcode readers that support the following
symbologies for all supported languages:
• Code-128
• PDF417
• Code 39
• Interleaved Code 2 of 5
• Data Matrix symbology for characters A-Z (upper case), a-z (lower case), and 0-9
If the external barcode reader is purchased separately, perform the following steps
for the first time to make sure it is compatable with the device:
1. Connect the barcode reader to the device.
2. Scan the following barcode using the external barcode reader:

The external barcode reader is now in the proper mode of operation for use with the
device. Proceed to perform the barcode diagnostics test to determine if the external
barcode reader is functioning properly.

1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

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3. Select Perform Test next to Barcode Diagnostics.

The Barcode Diagnostics screen opens.

4. Scan the barcode on the screen using the barcode reader.

WARNING:
LASER BEAM HAZARD - Staring into the laser beam emitted from the aperture
of the barcode reader is harmful.
Avoid exposure of the eyes to the laser light emitted from the aperture of the
barcode reader.

If the barcode reader scans the barcode successfully, the scanned information is
shown on the screen as text, and the test result is displayed as Success.

If the barcode reader does not scan the barcode successfully, the information is
not shown on the screen, and the test result is displayed as Failure.

5. When the test is complete, close the screen.

The Diagnostics screen opens.

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The test result for barcode diagnostics displays on the screen as Success or
Failure.

6. Close the screen.

The Acquisition screen displays.

Perform Display Diagnostics

This test confirms if the screen displays all pixels correctly. It requires you to verify
that you are able to see the screen in the following five colors:
• Red
• Blue
• Green
• Black
• White
The color must cover the entire screen.

1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

3. Select Perform Test next to Display Diagnostics.

The red screen opens.

4. Tap the screen.

A message displays asking you to confirm if you can see the screen in red.

5. Based on the test result, select Yes or No.

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The blue screen opens.

6. Tap the screen.

A message displays asking you to confirm if you can see the screen in blue.

7. Based on the test result, select Yes or No.

The green screen opens.

8. Tap the screen.

A message displays asking you to confirm if you can see the screen in green.

9. Based on the test result, select Yes or No.

The black screen opens.

10. Tap the screen.

A message displays asking you to confirm if you can see the screen in black.

11. Based on the test result, select Yes or No.

The white screen opens.

12. Tap the screen.

A message displays asking you to confirm if you can see the screen in white.

13. Based on the test result, select Yes or No.

The Display Diagnostics screen closes. The Diagnostics screen is updated with
the test result: Success or Failure.

14. Close the screen.

The Acquisition screen displays.

Perform Audio Diagnostics

This test determines if the audio is working properly.
1. Open the Service screen.

2. Select Perform Test next to Audio Diagnostics.

The Audio Diagnostics screen opens.

3. Select each of the tones to test each tone.

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The device emits sound at the selected volume for the selected tone.
A message displays asking if you can hear the sound for each tone.

4. Based on your test results, select one of the following for each tone:
• If you select Yes, the test result corresponding to the selected tone is
displayed as: Success.
• If you select No, the test result corresponding to the selected tone is displayed
as: Failure.

5. When the test is complete, close the screen.

The Diagnostics screen opens.
• If the test passed, the test result is displayed in the Diagnostics screen as:
Success.
• If the test failed, the test result is displayed in the Diagnostics screen as:
Failure.

6. Close the screen.

The Acquisition screen displays.

Perform Writer Diagnostics

This test determines if the writer is printing correctly. It provides several test options
to allow you to confirm the writer can correctly print at a variety of different settings.
1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

3. Select Perform Test next to Writer Diagnostics.

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The Writer Diagnostics screen opens.

4. Select the relevant button for the writer test you want to run. The following table
describes the types of writer tests.

Table 20: Writer Diagnostics Tests

Select a Writer Expected Test Result
Diagnostics Test
Button

50mm/s Multi-page Prints 5 pages at 50 mm/sec. Printing at each page begins with a
mark.
• Dimensions: Height: 210 mm; Width: 250 mm
• Header: Writer Diagnostics Page 1, 50 mm/sec
• Straight line with width 250 mm
• Scale that prints 1 mm grid on top
• Scale that prints 1 mm grid on bottom
• Line Cross that covers page diagonals (210 mm x 250 mm)
• Triangular waveform with width 5 mm and height 12 mm
• Triangular waveform with width 50 mm and height 210 mm
• Straight line of width 5 mm, gap of 1 mm text with count of 5 mm
straight lines printed

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Select a Writer Expected Test Result

Diagnostics Test
Button

25mm/s & 5mm/s Prints page 1 test pattern at 25 mm/sec. Printing begins with a mark.
Multi-page
• Dimensions: Height: 210 mm; Width: 250 mm
• Header: Writer Diagnostics Page 1, 25 mm/sec
• Straight line with width 250 mm
• Scale that prints 1 mm grid on top
• Scale that prints 1 mm grid on bottom
• Line Cross that covers page diagonals (210 mm x 250 mm)
• Triangular waveform with width 5 mm and height 12 mm
• Triangular waveform with width 50 mm and height 210 mm
• Straight line of width 5 mm, gap of 1 mm text with count of 5 mm
straight lines printed
Prints page 2 test pattern at 25 mm/sec. Printing begins with a mark.
• Header: Writer Diagnostics Page 1, 25 mm/sec
• Dimensions: Height: 210 mm; Width: 250 mm
Prints page 3 test pattern at 5 mm/sec. Printing begins with a mark.
• Header: Writer Diagnostics Page 1, 5 mm/sec
• Dimensions: Height: 210 mm; Width: 250 mm
• Straight line with width 250 mm
• Scale that prints 1 mm grid on top
• Scale that prints 1 mm grid on bottom
• Line Cross that covers page diagonals (210 mm x 250 mm)
• Triangular waveform with width 5 mm and height 12 mm
• Triangular waveform with width 50 mm and height 210 mm
• Straight line of width 5 mm, gap of 1 mm text with count of 5 mm
straight lines printed
Prints page 4 test pattern at 25 mm/sec. Printing begins with a mark.
• Header: Writer Diagnostics Page 1, 25 mm/sec
• Dimensions: Height: 210 mm; Width: 250 mm

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Select a Writer Expected Test Result

Diagnostics Test
Button

50mm/s, 25mm/s & Prints 5 pages at 50 mm/sec. Printing at each page begins with a
5mm/s Multi-page mark.
• Header: Writer Diagnostics Page 1, 50 mm/sec
• Dimensions: Height: 210 mm; Width: 250 mm
• Straight line with width 250 mm
• Scale that prints 1 mm grid on top
• Scale that prints 1 mm grid on bottom
• Line Cross that covers page diagonals (210 mm x 250 mm)
• Triangular waveform with width 5 mm and height 12 mm
• Triangular waveform with width 50 mm and height 210 mm
• Straight line of width 5 mm, gap of 1 mm text with count of 5 mm
straight lines printed
Prints page 6 test pattern at 25 mm/sec. Printing begins with a mark.
• Header: Writer Diagnostics Page 1, 25 mm/sec
• Dimensions: Height: 210 mm; Width: 250 mm
• Straight line with width 250 mm
• Scale that prints 1 mm grid on top
• Scale that prints 1 mm grid on bottom
• Line Cross that covers page diagonals (210 mm x 250 mm)
• Triangular waveform with width 5 mm and height 12 mm
• Triangular waveform with width 50 mm and height 210 mm
• Straight line of width 5 mm, gap of 1 mm text with count of 5 mm
straight lines printed
Prints page 7 test pattern at 25 mm/sec. Printing begins with a mark.
• Header: Writer Diagnostics Page 1, 25 mm/sec
• Dimensions: Height: 210 mm; Width: 250 mm

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Select a Writer Expected Test Result

Diagnostics Test
Button

50mm/s, 25mm/s & Prints page 8 test pattern at 5 mm/sec. Printing begins with a mark.
5mm/s Multi-page
• Header: Writer Diagnostics Page 1, 5 mm/sec
(continued..)
• Dimensions: Height: 210 mm; Width: 250 mm
• Straight line with width 250 mm
• Scale that prints 1 mm grid on top
• Scale that prints 1 mm grid on bottom
• Line Cross that covers page diagonals (210 mm x 250 mm)
• Triangular waveform with width 5 mm and height 12 mm
• Triangular waveform with width 50 mm and height 210 mm
• Straight line of width 5 mm, gap of 1 mm text with count of 5 mm
straight lines printed
Prints page 9 test pattern at 25 mm/sec. Printing begins with a mark.
• Header: Writer Diagnostics Page 1, 25 mm/sec
• Dimensions: Height: 210 mm; Width: 250 mm

50mm/s Test Pattern Prints at 50 mm/sec. Printing at each page begins with a mark.
• Header: Writer Diagnostics Page 1, 50 mm/sec
• Dimensions: Height: 210 mm; Width: 250 mm
• Straight line with width 250 mm
• Scale that prints 1 mm grid on top
• Scale that prints 1 mm grid on bottom
• Line Cross that covers page diagonals (210 mm x 250 mm)
• Triangular waveform with width 5 mm and height 12 mm
• Triangular waveform with width 50 mm and height 210 mm

25mm/s Test Pattern Prints at 25 mm/sec. Printing at each page begins with a mark.
• Header: Writer Diagnostics Page 1, 25 mm/sec
• Dimensions: Height: 210 mm; Width: 250 mm
• Straight line with width 250 mm
• Scale that prints 1 mm grid on top
• Scale that prints 1 mm grid on bottom
• Line Cross that covers page diagonals (210 mm x 250 mm)
• Triangular waveform with width 5 mm and height 12 mm
• Triangular waveform with width 50 mm and height 210 mm

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Select a Writer Expected Test Result

Diagnostics Test
Button

5mm/s Test Pattern Prints at 5 mm/sec. Printing at each page begins with a mark.
• Header: Writer Diagnostics Page 1, 5 mm/sec
• Dimensions: Height: 210 mm; Width: 250 mm
• Straight line with width 250 mm
• Scale that prints 1 mm grid on top
• Scale that prints 1 mm grid on bottom
• Line Cross that covers page diagonals (210 mm x 250 mm)
• Triangular waveform with width 5 mm and height 12 mm
• Triangular waveform with width 50 mm and height 210 mm

Roller Test Prints at 25 mm/sec. Printing at each page begins with a mark.
• Header: Writer Diagnostics Page 1, 25 mm/sec
• Dimensions: Height: 210 mm; Width: 250 mm
• Lines starts with x, y and ends at x+2, y+210 mm. These lines are
repeated for 250 mm. The x starting position is 13 mm. The gap
between the lines is 1 mm.

1000 lines/second Test pattern 1: Prints 1000 lines per second at 50 mm/sec.
Test
• Header: Writer Diagnostic Pattern 1000 Lines per second
• Footer: Writer Diagnostic Pattern 50 mm per second
• Straight line with width 1000 lines per second
• Scale that prints 2 mm grid on top (1000 lines per second)
• Scale that prints 2 mm grid on bottom (1000 lines per second)
• Triangular waveform with width 10 mm and height 12 mm
Test pattern 2: Prints 1000 lines per second at 25 mm/sec.
• Header: Writer Diagnostic Pattern 1000 Lines per second
• Footer: Writer Diagnostic Pattern 25 mm per second
• Straight line with width 1000 lines per second
• Scale that prints 1 mm grid on top (1000 lines per second)
• Scale that prints 1 mm grid on bottom (1000 lines per second)
• Triangular waveform with width 5 mm and height 12 mm
Test pattern 3: Prints 1000 lines per second at 5 mm/sec.
• Header: Writer Diagnostic Pattern 1000 Lines per second
Roller Diagnostic Pattern
• Footer: Writer Diagnostic Pattern 5 mm per second

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A message displays next to each test pattern asking you to confirm whether the
pattern is printing.
• If you select Yes, the test result is displayed in the Writer Diagnostics screen
as: Success.
• If you select No, the test result is displayed in the Writer Diagnostics screen
as: Failure.

5. When the test is complete, close the screen.

The Diagnostics screen opens.
A message displays asking you to confirm whether the test passed.

6. Based on the test results, select one of the following:

• If the test passed, select Yes. The test result is displayed in the Diagnostics
screen as: Success.
• If the test failed, select No. The test result is displayed in the Diagnostics
screen as: Failure.

7. Close the screen.

The Acquisition screen displays.

Perform LAN Diagnostics

This test determines if the LAN is working properly. Before proceeding, verify the
following:
• The LAN cable is plugged in properly.
• Wired Network Connectivity is enabled on the device.
1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

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3. Select Perform Test next to LAN Diagnostics.

The LAN Diagnostics screen opens.

4. Select Start LAN Diagnostics to initiate the LAN Diagnostics test.

The LAN diagnostics progresses in the following order:
• Hardware
• Software
• IP Configuration
The test result is displayed on the screen as Success or Failure.
In the case of failure, the failure indication displays

Table 21: List of Failures

Area of Failure Type of Failure

Hardware Failure • Adapter not available

Software Failure • LAN interface is disabled

• LAN Interface is not found

IP Configuration • Failed to retrieve IP configuration

Failure
• Unable to retrieve network configuration
• Invalid IP configuration
• Failed to retrieve IP address
• Failed to add IP rule

5. After the Hardware, Software, and IP Configuration tests are completed, enter
the IP address of a remote device in the Enter IP Address and select Ping to
perform the LAN Ping test.

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NOTE:
• The IP address can be a valid IPv4 address or DNS.
• The DNS should be a Fully Qualified Domain Name (FQDN). Example:
mydevice.mydomain.myorg.com.
The connection to the remote device is established.
In the case of failure, the following message is displayed: ping test failed.

6. When the test is complete, close the screen.

The Diagnostics screen opens.
A message displays asking you to confirm whether the test passed.

7. Based on the test results, select one of the following:

• If the test passed, select Yes. The test result is displayed on the Diagnostics
screen as: Success.
• If the test failed, select No. The test result is displayed on the Diagnostics
screen as: Failure.

8. Close the screen.

The Acquisition screen displays.

Perform WLAN Diagnostics

This test determines if the WLAN is working properly. Before proceeding, make
sure that the wireless option (FIPS or WRLS) is enabled in the Option Manager, and
wireless network is configured in the Settings screen.
1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

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3. Select Perform Test next to WLAN Diagnostics.

The WLAN Diagnostics screen opens.

4. Select Start WLAN Diagnostics to initiate the WLAN Diagnostics test.

The WLAN diagnostics progresses in the following order:
• Hardware
• Software
• Connectivity
• IP Configuration
The test result is displayed on the screen as Success or Failure.
In the case of failure, the failure indication displays.

Table 22: List of Failures

Area of Failure Type of Failure

Hardware Failure • WLAN hardware is not available

Software Failure • Wireless drivers are not loaded

• WLAN interface is not enabled
• WLAN Interface is not found

Connectivity • Supplicant ping failed

• Obtaining connection status from Supplicant failed
• Connection to the wireless network failed
• Retrieving credentials from configuration failed
• SSID is not visible
• No valid SSID is configured

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Area of Failure Type of Failure

IP Configuration • Failed to retrieve IP configuration

Failure
• Unable to retrieve network configuration
• Invalid IP configuration
• Failed to retrieve IP address

5. After the Hardware, Software, Connectivity, and IP Configuration tests are

completed, Enter the IP address of a remote device in the Enter IP Address and
select Ping to perform the WLAN Ping test.
NOTE:
• The IP address can be a valid IPv4 address or DNS.
• The DNS should be a Fully Qualified Domain Name (FQDN). For example,
mydevice.mydomain.myorg.com.
The connection to the remote device is established.
In the case of failure, an error message displays.

6. Enable or disable Verbose Logging.

• If the slide bar is green, verbose logging is enabled and Verbose Logging
Enabled text is displayed. The wireless supplicant verbose logs are created
and stored in memory for future reference.
• If the slide bar is greyed out, verbose logging is disabled and Verbose
Logging Disabled text is displayed. No new logs are created, but you can
view the logs from the previous six months.

7. Select View Supplicant logs to view the wireless supplicant verbose logs.
The Supplicant Logs screen opens.
You can perform the following actions related to supplicant logs:
• Select a log to view the log details in the right side of the screen.
• Perform the following steps to delete a log.
a. Select a log that you want to delete.
b. Select the Delete icon to delete the log.
A message displays asking you to confirm whether you want to remove
the selected log.
c. Select Yes to delete the log.
The log is deleted.
• Perform the following steps to clear all the logs.
a. Select Clear All Logs.

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A message displays asking you to confirm whether you want to remove

all logs.
b. Select Yes to clear all the logs.
The logs are cleared.

8. When the test is complete, close the screen.

The Diagnostics screen opens.
A message displays asking you to confirm whether the test passed.

9. Based on the test results, select one of the following:

• If the test passed, select Yes. The test result is displayed in the Diagnostics
screen as: Success.
• If the test failed, select No. The test result is displayed in the Diagnostics
screen as: Failure.

10. Close the screen.

The Acquisition screen displays.

Perform Brightness Diagnostics

This test determines if the display's brightness control is working properly.
1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

3. Select Perform Test next to Brightness Diagnostics.

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The Brightness Diagnostics screen opens.

4. Slide the brightness control on the screen from minimum to maximum

brightness levels and observe the change in the backlight intensity of the display.

5. When the test is complete, close the screen.

The Diagnostics screen opens.
A message displays asking you to confirm whether the test passed.

6. Based on the test results, select one of the following:

• If the test passed, select Yes. The test result is displayed in the Diagnostics
screen as: Success.
• If the test failed, select No. The test result is displayed in the Diagnostics
screen as: Failure.
The screen brightness reverts back to the brightness that was configured for the
Battery or AC power mode prior to starting the test.

7. Close the screen.

The Acquisition screen displays.

Performing Acquisition LED Diagnostics

This test determines whether the Acquisition Module LEDs are working properly.
Before proceeding, ensure the Acquisition Module is connected to the device. See
Connecting the Acquisition Module on page 37.
1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

3. Select Perform Test next to Acquisition LED Diagnostics.

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The Acquisition LED Diagnostics screen opens.

4. Select Start Test.

One by one, all the LEDs in the Acquisition Module turn on.

5. After the test has cycled through all the LEDs at least once, select Stop Test.

6. When the test is complete, close the screen.

The Diagnostics screen opens.
A message displays asking you to confirm whether the test passed.

7. Based on the test results, select one of the following:

• If the test passed, select Yes. The test result is displayed on the Diagnostics
screen as: Success.
• If the test failed, select No. The test result is displayed on the Diagnostics
screen as: Failure.

8. Close the screen.

The Acquisition screen displays.

Performing Acquisition Pushbutton Diagnostics

This test confirms whether all the buttons on the Acquisition Module are functioning
correctly.
Before proceeding, ensure the Acquisition Module is connected to the device. See
Connecting the Acquisition Module on page 37.
1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

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3. Select Perform Test next to Acquisition Pushbutton Diagnostics.

The Acquisition Pushbutton Diagnostics screen opens.

4. Press each button on the Acquisition Module.

• If the button is working properly, the button image displays as green with a
white check mark.
• If the button is not working, the button image displays gray.

5. When the test is complete, close the screen.

The Diagnostics screen opens.
• If all the buttons are working properly, the test result is displayed on the
screen as: Success.
• If the buttons are not working properly or you did not press all the buttons on
the Acquisition Module, the test result is displayed on the screen as: Failure.

6. Close the screen.

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The Acquisition screen displays.

Performing Acquisition Barcode Reader Diagnostics

This procedure determines whether an Acquisition Module with an internal barcode
reader is functioning properly.
Before proceeding, ensure the Acquisition Module is connected to the device. See
Connecting the Acquisition Module on page 37.
1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

3. Select Perform Test next to Acquisition Barcode Diagnostics.

The Acquisition Barcode Diagnostics screen opens.

4. Scan the barcode using the barcode reader on the Acquisition Module.
WARNING:
LASER BEAM HAZARD - Staring into the laser beam emitted from the aperture
of the barcode reader is harmful.
Avoid exposure of the eyes to the laser light emitted from the aperture of the
barcode reader.

If the barcode reader scans the barcode successfully, the scanned information is
shown on the screen as text, and the test result is displayed as: Success.

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Diagnostics

If the barcode reader does not scan the barcode successfully, the information is
not shown on the screen, and the test result is displayed as: Failure.

5. When the test is complete, close the screen.

The Diagnostics screen opens. The test result for barcode diagnostics is
displayed on the screen as Success or Failure.

6. Close the screen.

The Acquisition screen displays.

Performing USB Port Diagnostics

This test determines whether the USB ports are functioning properly. To conduct this
test, you will need a USB flash drive.
1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

3. Select Perform Test next to USB Port Diagnostics.

The USB Port Diagnostics screen opens.

4. Test the three USB ports by inserting a USB flash drive in each slot, one at a time.
• If a USB port detects a USB flash drive in its slot, the respective USB port icon
changes from grey to blue and its test result is displayed on the screen as
Success.

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• If a USB port does not detect a USB flash drive in its slot, the USB port icon
remains grey.

5. When the test is complete, close the screen.

The Diagnostics screen opens.
A message displays asking you to confirm whether the test passed.

6. Based on the test results, select one of the following:

• If the test passed, select Yes. The test result is displayed on the Diagnostics
screen as: Success.
• If the test failed, select No. The test result is displayed on the Diagnostics
screen as: Failure.

7. Close the screen.

The Acquisition screen displays.

Perform KISS Pump Diagnostics

This test determines if the KISS pump is working properly. Before proceeding, make
sure that the KISS pump is connected to the device.

1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

3. Select Perform Test next to KISS Pump Diagnostics.

The KISS Pump Diagnostics screen opens.

4. Turn the KISS Pump diagnostics option on or off.

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Diagnostics

NOTE:
Do not disconnect the KISS pump when testing is in progress.
• If the option is on, power supply to the KISS pump is on. Test the KISS system
as per the procedure Testing the KISS System in the KISS™ Multilead for MAC
VU360 ™ Electrode Application System Operator's Manual (2088531-004).
• If the option is off, power supply to the KISS pump is off.

5. When the test is complete, close the screen.

The Diagnostics screen opens.
A message displays asking you to confirm whether the test passed.

6. Based on the test results, select one of the following:

• If the test passed, select Yes. The test result is displayed in the Diagnostics
screen as: Success.
• If the test failed, select No. The test result is displayed in the Diagnostics
screen as: Failure.

7. Close the screen.

The Acquisition screen displays.

Perform Keyboard LED Diagnostics

This test determines if the Keyboard LEDs are working properly.
1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

3. Select Perform Test next to Keyboard LED Diagnostics.

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The Keyboard LED Diagnostics screen opens.

4. To test the battery LED, perform the following:

a) Connect the device to AC power.
b) Insert a battery that is not fully charged into the device, and verify the
battery LED on the keyboard is on.
c) Insert a fully charged battery into the device, and verify that the battery LED
on the keyboard is off.
d) Remove the battery from the device, and verify that the battery LED on the
keyboard is off.

5. To test the AC adapter LED, perform the following:

a) Insert the battery.
b) Connect the device to AC power, and verify that the AC adapter LED on the
keyboard is on.
c) Disconnect the device from AC power, and verify that the AC adapter LED on
the keyboard is off.

6. To test the Power LED, verify it is on.

By default, the Power LED on the keyboard is on. If it is not glowing, it has failed.

7. When the test is complete, close the screen.

The Diagnostics screen opens.
A message displays asking you to confirm whether the test passed.

8. Based on the test results, select one of the following:

• If the test passed, select Yes. The test result is displayed on the Diagnostics
screen as: Success.
• If the test failed, select No. The test result is displayed on the Diagnostics
screen as: Failure.

9. Close the screen.

The Acquisition screen displays.

Performing Accelerometer Diagnostics

This test determines whether the device's accelerometer correctly shuts down the
display when it is horizontal and turns on the display when it is vertical.
1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

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3. Select Perform Test next to Accelerometer Diagnostics.

The Accelerometer Diagnostics screen opens and a message displays.

4. Move the display to a horizontal position and verify it turns off.

5. Move the display to a vertical position and verify it turns on.

6. When the test is complete, close the screen.

The Diagnostics screen opens.
A message displays asking you to confirm whether the test passed.

7. Based on the test results, select one of the following:

• If the test passed, select Yes. The test result is displayed on the Diagnostics
screen as: Success.
• If the test failed, select No. The test result is displayed on the Diagnostics
screen as: Failure.

8. Close the screen.

The Acquisition screen displays.

View Diagnostic Test Results

This procedure instructs you how to review the latest date and status of each
diagnostic test performed.
1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

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The following table describes the columns on the Diagnostics screen.

Table 23: Column Name and Description

Column Name Description

Test Name The name of the diagnostic test.

Each available test is listed.

Last Performed The date and time when the test was last executed.
If this field is blank, the test was not executed.

Test Status The status of the last test. The possible statuses are:
• Success: The diagnostic test was successful.
• Failure: The diagnostic test failed.
• Not Tested: The test was not executed.

3. To export diagnostic results to a USB drive, see Export Diagnostic Test Results to
a USB Flash Drive.

4. Close the screen.

The Acquisition screen displays.

Exporting Diagnostic Test Results to a USB Flash Drive

This procedure instructs you how to export the latest date and results of all diagnostic
tests to a USB flash drive. Before proceeding, ensure that the option to allow access
to external storage devices and the USB ports are enabled in the General and
Barcode settings. If these option are not enabled, access to the USB ports is blocked.
See the General Configuration chapter in the MAC VU360 ™ Resting ECG Analysis
Setup and Configuration Manual.
The USB flash drive supports the FAT32 file system.

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1. Open the Service screen.

2. Select Diagnostics.
The Diagnostics screen opens.

3. Connect a USB drive to the device.

4. Select Save to Removable Storage.

If the export succeeds, the diagnostics service report is saved to USB flash drive
in PDF format and a success message displays.
The filename of the report is <Serial_Number>_ServiceDiagReport.pdf.
Remove the USB flash drive and store it as directed by your site standards.
If the export fails, review the following table for a possible resolution.

Table 24: Error Message and Resolution

Message Possible Resolution

Sufficient space is not available Remove files from the USB flash drive to create space or
use another USB flash drive.

Corrupt or unsupported file • The USB flash drive is corrupted. Use another USB
format flash drive.
• The diagnostic file is corrupted. Contact your GE
Healthcare Service Support representative.

5. Close the screen.

The Acquisition screen displays.

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 Working with Logs

9
Working with Logs
Audit Logs
Audit records are saved for two weeks for you to review. Records older than two
weeks are deleted. Implement a schedule to export the audit logs every two weeks to
view records older than two weeks.
You need privileges to view and export audit logs to view and export them.
View the Audit Logs
1. Open the Service screen.

2. Select Audit Logs.

The Audit Logs screen opens.
Events in the audit log are listed in the order of date and time of occurrence of
the event. The most recent event is the first entry in the audit log.

Table 25: Audit Logs Fields and Their Descriptions

Field Description

Date and Time The date and time stamp is recorded in the format you selected when
you initially set up the device.

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Field Description

Audit Type The name of the audit type. The audit types include the following:
• Access changes (log on, log off, user account creation or
modification, and other user-related modifications)
• Configuration changes (changes to settings)
• Patient report changes (save, edit, delete, print, or transmit)
• Task data changes (audit logs viewed, exported, or expired, files
viewed, remote application sessions opened or closed, and queues
viewed)
• Event data changes (event logs viewed, exported, or cleared)
• Order changes (orders viewed, attached, or detached, and orders
manually or automatically updated)
• Patient list changes (patient list viewed and patient record added/
modified)
• Option changes

Username The identification of the user logged in to the device when the event
occurred.

Source Source of the event:

• Local
• Remote

Where The name of the software component (module or library name) where
the event occurred.

Description Description of the event that occurred and the outcome of that event
(success or failure).

3. Close the screen.

The Acquisition screen displays.
Exporting an Audit Log File to a USB Flash Drive
Make sure to enable USB Port in the Hardware settings and Enable External USB
Storage in the System > Storage settings. If these options are not enabled, access to
USB flash drives is blocked. See the General Configuration chapter in the MAC VU360™
Resting ECG Analysis Setup and Configuration Manual.
The USB flash drive supports the FAT32 file system.
When you export audit log files to the USB flash drive, an entry is made to the audit
log with the file name format Auditlog_<Serial_Number>_dd.mm.yyyy_hh-mm-
ss.log.
1. Open the Service screen.

2. Select Audit Logs.

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The Audit Logs screen opens.

3. Connect a USB flash drive to the device.

4. Select Export Logs.

The audit log file is exported to the USB flash drive and a success message
displays.
If a file with the same name exists on the USB flash drive, the old file is
overwritten.

5. If the export to USB function fails, review the following table for a possible
resolution.

Table 26: Error Messages and Resolutions

Message Error Condition Possible Resolution

No USB device detected The USB flash drive is not Make sure that the USB flash
inserted properly in the USB drive is firmly inserted into the
port, or the USB port is not USB port. If the USB flash drive is
enabled. still not detected, enable the USB
port in Hardware > USB Port
setting.

Save to USB failed The USB flash drive has an Remove this USB flash drive,
unknown error. insert another write-enabled
USB flash drive.

6. Close the screen.

The Acquisition screen displays.

Event Log
Archived event logs are typically used to send troubleshooting information to GE
Healthcare. The maximum size for the event log is 50 MB. The device can have a
maximum of 5 event log files of 10 MB each. When the event log reaches 50 MB,
the oldest 10 MB file is deleted, and new events are written to it. The frequency with
which the event log files are deleted and overwritten depends on the number of users
and their level of activity.
You can view the event logs. You can also export the event logs to a USB flash
drive for historical reference. Export the log files on a regular basis to make sure no
historical data is lost.
View the Event Log
1. Open the Service screen.

2. Select Event Log.

The Event Log screen opens.

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Events in the event log are listed in the order of date and time of occurrence of
the event. The most recent event is the first entry in the event log.

Table 27: Event Logs Fields and Their Descriptions

Field Description

Date and Time The date and time stamp is recorded in the format you selected when
you initially set up the device.

Event Type The name of the event type. Available event types are:
• Error
• Information
• Warning

Source Source of the event. The name of the software component (module or
library name) where the event occurred.

Event ID Unique identifier number for each event.

Description Description of the event that occurred and the outcome of that event
(success or failure).

3. To filter the event logs by Date and Time, Event Type, and Source:
a) Locate the filter entry field for the needed parameter.
b) Enter the value for the parameter.
c) Press Enter.
The events that match the filter criterion are shown.
If not logs match the filter, a message displays.
You can filter on only one parameter at a time.

4. To clear the filter, highlight the value in the search field, press Backspace, and
then press Enter.

5. Close the screen.

The Acquisition screen displays.
Exporting an Event Log File to a USB Flash Drive
Ensure that the options to allow access to external storage devices and to USB ports
are enabled in the General and Barcode settings. If these option are not enabled,
access to USB flash drives is blocked. See the General Configuration chapter in the
MAC VU360™ Resting ECG Analysis Setup and Configuration Manual.
The USB flash drive supports the FAT32 file system.
When you export event log files to the USB flash drive, an entry is made to the audit
log.

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The event log file is exported as a .zip file with the following file name format:
EventLog.DeviceSerialNumber.zip.
1. Open the Service screen.

2. Select Event Logs.

The Event Logs screen opens.

3. Connect a USB drive to the device.

4. Select Export Logs.

The event logs are exported to a zip file on the USB flash drive and a success
message displays.
If a file with the same name exists on the USB flash drive, the old file is
overwritten.

5. If the export function fails, review the following table for a possible resolution.

Table 28: Error Messages and Resolutions

Message Error Condition Possible Resolution

No USB device detected The USB flash drive is not Make sure that the USB flash
inserted properly in the USB drive is firmly inserted into the
port, or the USB port is not USB port. If the USB flash drive is
enabled. still not detected, enable the USB
port in Hardware > USB Port
setting.

Save to USB failed The USB flash drive has an Remove this USB flash drive,
unknown error. insert another write-enabled
USB flash drive.

6. Close the screen.

The Acquisition screen displays.
Clear the Event Logs
When you clear the event log, an entry is made to the audit log.
1. Open the Service screen.

2. Select Event Log.

The Event Log screen opens.

3. To clear all events from the event file, select Clear Logs.
A message displays asking you to confirm whether you want to clear all event
logs from the device.

4. Select Yes to delete all the event logs from the file.

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The event log file now has only one entry. The entry shows the log for clearing
the log with the Date Time, Event Type, Source, Event ID, and a description of the
event.

5. Close the screen.

The Acquisition screen displays.

Viewing the Report Transmission Log

The report transmission log provides detailed information on the transmission of
patient reports to the selected destination. The log cannot be edited or manually
purged. It is available for viewing only.

1. Open the Service screen.

2. Select Report Transmission Log.

The Report Transmission Log screen opens.

Table 29: Report Transmission Log Fields and Their Descriptions

Field Description

Acquisition Date/ Displays the date and time the patient report was acquired in the
Time format you selected when you initially set up the device.

Report Type Identifies the report type:

• Resting ECG
• Digital Rhythm

Job Status Indicates the status of the report.

• Sent
• Not Sent
• In Progress
• Failed
• Cancelled

Job Failure Reason Displays the reason for the job failure in the event of a failed attempt to
transmit a report.

First Retry Date/ Displays the date and time of the first attempt to send the report to an
Time external destination in the format you selected when you initially set up
the device.

Last Retry Date/ Displays the date and time of the most recent attempt to send the
Time report to an external destination in the format you selected when you
initially set up the device.

Retry Count Displays the number of times an attempt was made to send the report
to an external destination.

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Field Description

Destination Name Displays the name of selected destination for the report.

3. To export the log to a USB flash drive, connect a USB flash drive to the device
and select Export.
• If the log is exported, a success message displays.
• If an error occurs, an error message displays. Troubleshoot the error and
retry.

4. To print the log, select Print.

5. Close the screen.

The Acquisition screen displays.

Generate the Service Snapshot

You can generate a service snapshot to save the service information to the device
memory. The saved information is used for troubleshooting.
From the User Menu on the Acquisition screen, select Service Snapshot.
A progress message of the service snapshot creation displays in the notification area
of the Acquisition screen.

If Then

The service snapshot is A message displays in the notification area indicating that the
generated service snapshot has been generated.

The service snapshot is not An error message displays in the notification area.
generated
Perform the procedure again to generate the service snapshot.

Exporting Service Logs or Snapshot to a USB Flash Drive

Before proceeding, ensure the following:
• The options to allow access to external storage devices and to USB ports are
enabled in the General and Barcode settings. If these option are not enabled,
access to USB flash drives is blocked. See the General Configuration chapter in the
MAC VU360™ Resting ECG Analysis Setup and Configuration Manual.
• The USB flash drive supports the FAT32 file system.
• A USB flash drive with sufficient space is inserted into the device.
• The service snapshot is generated. See Generate the Service Snapshot on page
125.
1. Open the Service screen.

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Working with Logs

2. Select Export Logs.

The Export Logs screen opens and displays the following sections:
• System Logs
• Acquisition Module Logs
• Wireless Logs
• Service Snapshot

3. Select Export next to the name of the log to export to a USB flash drive.
NOTE:
By default, the USB option is selected for export.
If there are problems with the USB flash drive, the file is not saved and an error
message is displayed. Review the following table for possible resolutions.

Table 30: Export to USB Flash Drive Errors

Error Message Reason for Failure How to Troubleshoot

USB access denied The option to allow access to Enable this option and repeat
external storage devices is this procedure.
not enabled in the General
and Barcode settings.

Insert USB drive to export The USB flash drive is not Connect a USB flash drive to
logs inserted into the device. the device and repeat step 3.

Sufficient space is not The USB flash drive does not Insert a USB flash drive that
available have sufficient space. has sufficient space, and
repeat step 3.

USB write-protected USB drive is write-protected. Ensure that the USB drive is
write enabled, and repeat
step 3.

USB unknown error Unknown USB error. Safely eject this USB flash
drive, insert another USB
flash drive with write enabled,
and repeat step 3.

Once export begins, a message displays indicating that the export of logs is in
progress.
• If the export of the selected log succeeds, the following message is displayed:
Exported <Log_Type> to USB, where <Log_Type> is the type of the exported
log. For example, Exported Wireless log to USB.
The log is exported as a .zip file to the USB flash drive. If a file with the same
name exists on the USB flash drive, the previous file is overwritten with the
new file.
The log filename is <LogType>.<DeviceSerialNumber>.zip, where:

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 Working with Logs

• <LogType> is type of the exported log. For example, SystemLog,

AcquisitionModuleLog, WirelessLog or ServiceSnapshot.
• <DeviceSerialNumber> is the serial number of the device.
• If the export of log fails, the following message is displayed: Failed to export
<Log_Type> to USB, where <Log_Type> is the type of the log. For example,
Failed to export System log to USB.
• If the service snapshot had not been generated, the service information will
not be available in the device memory. An error message displays indicating
the service snapshot file cannot be found.

4. Close the screen.

The Acquisition screen displays.

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Parts List

10
Parts List
The Field Replaceable Unit (FRU) parts lists in this chapter supply enough detail for
you to order parts for the assemblies, stand-alone FRUs, and FRU kits considered field
serviceable. Only items, assemblies, and kits that have part numbers given in this
chapter are available for purchase as FRUs. To order parts, contact GE Healthcare
Service Parts. FRUs may not be available in all regions.
This chapter is divided into two sections:
• Part Identification
This section helps to identify the parts associated with the device and the FRU or
FRUs in which each part is available.
• FRU Lists
This section describes the contents of each FRU.

Part Identification
This section provides the information you need to identify the parts associated with
the MAC VU360™ Resting ECG Analysis System. It is intended to help you identify
which FRUs to order.
The section begins with a series of exploded diagrams calling out the individual parts
of the device. That is followed by a table that identifies each part called out in the
diagrams and lists the FRU or FRUs in which the part is available.
To use this section, do the following:
1. Review the diagrams until you locate the part to be identified.
2. Note the number in the callout associated with the identified part.
3. Turn to the table following the diagrams and locate the row with the same
number as the callout.
4. Review the part description and the FRU or FRUs in which the part is available.
5. If necessary, review the associated FRU details in the FRU Lists to determine
which FRU is appropriate to order.

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Preparing the System for FRU Replacement

Before performing any disassembly procedures, perform the following steps:
NOTE:
Take strict precautions against electrostatic discharge damage while replacing
field replaceable units.
Tools Required:
• 3 mm Allen key
1. Store and print your device settings so that you can restore them or manually
reconfigure the system when you are done.
For information on storing or printing your settings, see the Configuring Settings
chapter of the MAC VU360™ Resting ECG Analysis Setup and Configuration
Manual.

2. Power off the device.

3. Disconnect the device from the AC wall outlet.

4. Disconnect the power cord from the rear of the device.

5. Disconnect the following from the rear of the device, if connected:

• External storage devices connected to the USB slots (1)
• Acquisition Module connector cable (2)
• KISS pump connector cable (3)
• Barcode reader cable (4)
• LAN cable (5)

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Parts List

6. Remove the Acquisition Module and the barcode reader from their respective
holders.

7. Using a 3 mm Allen key, remove the screws fastening the Acquisition Module
holder and the barcode reader holder to the device, and then remove the holders
from the device.

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8. Remove any paper from the paper tray.

9. Remove the batteries from the battery compartment.

Tools

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Parts List

Table 31: Tools

Item Description

1 Torx bits with right angle driver

• T30 Torx screwdriver

• T25 Torx screwdriver

• T20 Torx screwdriver

• T10 Torx screwdriver

• T8 Torx screwdriver

• T6 Torx screwdriver

2 3/8 inch open-end wrench

3 T30 straight Torx driver

4 Phillips screwdriver

5 Flathead screwdriver

6 Allen key set

• 6 mm Allen key

• 5 mm Allen key

• 4 mm Allen key

• 3 mm Allen key

• 2.5 mm Allen key

• 1/8 inch Allen key

• 3/16 inch Allen key

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Variable Height Trolley: Field Replaceable Parts List

Item Part Description Available in

1 Swivel Caster Wheel with Brake Caster Wheel Set: Premium Trolley (2096724-064)

2 Fixed Caster Wheel with Brake Caster Wheel Set: Premium Trolley (2096724-044)

3 Wheel Base Wheel Base: Premium Trolley (2096724-042)

4 M8 x 20 mm SHCS, Patch Wheel Base: Premium Trolley (2096724-042)

5 Trolley Rear Cover Trolley Rear and Front Cover with Front Bin
Assembly (2096724-045)

6 1/4-10 x 1 inch Pan Head Torx, Trolley Rear and Front Cover with Front Bin
Plastite, STL, BL-Oxide Assembly (2096724-045)

7 Variable Height Assembly Variable Height Assembly (2096724-046)

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Parts List

Item Part Description Available In

10 Trolley Front Cover Trolley Rear and Front Cover with Front Bin
Assembly (2096724-045)

11 Handle Handle (2096724-048)

12 M8 x 16 mm SHCS, 18-8 Patch Handle (2096724-048)

13 ESD Drag Wire ESD Drag Wire Kit: Premium Trolley (2096724-063)

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 Parts List

Item Part Description Available In

14 Accessory Track Fasteners Rear Accessory Track (2096724-049)

15 Rear Accessory Track Rear Accessory Track (2096724-049)

16 Rear Bin Cleat Rear Bin with Mounting Mechanism (2096724-050)

17 1/4-10 x 1 inch Pan Head Torx, Trolley Rear and Front Cover with Front Bin
Plastite, STL, BL-Oxide Assembly (2096724-045)

18 Rear Plug Trolley Rear and Front Cover with Front Bin
Assembly (2096724-045)

19 Rear Bin Rear Bin with Mounting Mechanism (2096724-050)

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Parts List

Fixed Height Trolley: Field Replaceable Parts List

Item Part Description Available in

1 Swivel Conductive Caster Wheel with Swivel Caster Wheel (Locking, Conductive):
Brake Premium Trolley (2096724-064)

2 Fixed Non-Conductive Caster Wheel with Fixed Caster Wheel (Locking, Non-
Brake Conductive): Premium Trolley (2096724-044)

3 Wheel Base Wheel Base: Premium Trolley (2096724-042)

4 M8 x 20 mm SHCS, Patch Wheel Base: Premium Trolley (2096724-042)

5 Trolley Rear Cover Trolley Rear and Front Cover with Front Bin
Assembly (2096724-045)

6 1/4-10 x 1 inch Pan Head Torx, Plastite, Trolley Rear and Front Cover with Front Bin
STL, BL-Oxide Assembly (2096724-045)

8 Fixed Height Neck Spacer Extruded Neck for Fixed Height

(2096724-052)

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 Parts List

Item Part Description Available in

9 Fixed Height Neck Grommet Extruded Neck for Fixed Height

(2096724-052)

Item Part Description Available In

10 Trolley Front Cover Trolley Rear and Front Cover with Front Bin
Assembly (2096724-045)

11 Handle Handle (2096724-048)

12 M8 x 16 mm SHCS, 18-8 Patch Handle (2096724-048)

13 ESD Drag Wire ESD Drag Wire Kit: Premium Trolley

(2096724-063)

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Parts List

Item Part Description Available In

14 Accessory Track Fasteners Rear Accessory Track (2096724-049)

15 Rear Accessory Track Rear Accessory Track (2096724-049)

16 Rear Bin Cleat Rear Bin with Mounting Mechanism

(2096724-050)

17 1/4-10 x 1 inch Pan Head Torx, Plastite, Trolley Rear and Front Cover with Front Bin
STL, BL-Oxide Assembly (2096724-045)

18 Rear Plug Trolley Rear and Front Cover with Front Bin
Assembly (2096724-045)

19 Rear Bin Rear Bin with Mounting Mechanism

(2096724-050)

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 Parts List

Basic Trolley: Field Replaceable Parts List

Item Part Description Available In

1 Caster Wheels with Brake Caster Wheels Set: Basic Trolley

(2096724-043)

2 Caster Wheel Base Caster Wheel Base: Basic Trolley

(2096724-041)

3 Supporting Column Supporting Column: Basic Trolley

(2096724-054)

4 Front Bin Cleat Front Bin Kit: Basic Trolley (2056228-001)

5 Front Bin Front Bin Kit: Basic Trolley (2056228-001)

6 Handle Handle (2096724-048)

7 5/16 Split Lock Washer 316 SS Handle (2096724-048)

8 5/16 - 18 x ¾ inch BHSCS, Alloy STL,BLK Handle (2096724-048)

Oxide

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Item Part Description Available In

9 5/16 Split Lock Washer 316 SS Caster Wheel Base: Basic Trolley
(2096724-041)

10 5/16-18 x 3/4 inch BHSCS 18-8 SS Patch Caster Wheel Base: Basic Trolley
(2096724-041)

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Item Part Description Available In

11 Drag Wire ESD Drag Wire Kit: Basic Trolley

(2096724-053)

12 10-32 x 1 PHMS 18-8 SS Plain ESD Drag Wire Kit: Basic Trolley
(2096724-053)

13 10 Split Lock Washer SS ESD Drag Wire Kit: Basic Trolley

(2096724-053)

14 10 x .437 x .203 x .031 Washer ESD Drag Wire Kit: Basic Trolley
(2096724-053)

15 10-32 x 3/8 x 1/8 Hex Nut, STL, Zinc ESD Drag Wire Kit: Basic Trolley
(2096724-053)

16 10-32 Thin Locknut STL Zinc Nylon Insert ESD Drag Wire Kit: Basic Trolley
(2096724-053)

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Parts List

Handle: Field Replaceable Parts List

Item Part Description Available In

1 Handle Handle (2096724-048)

2 Front Delrin Rail Handle (2096724-048)

3 Rear Delrin Rail Handle (2096724-048)

4 M4 x 10 mm BHCS 18-8 SS Handle (2096724-048)

5 Sliding Tray and Divider Sliding Tray Assembly (2096724-051)

6 M6 x 30 mm SHCS S/S Handle (2096724-048)

7 Retaining Washer, M6 Screw Handle (2096724-048)

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Printer Subsystem: Field Replaceable Parts List

Item Part Description Available In

1 M3 x 10 Fasteners Display and Printer Assembly Fasteners Kit

(2096724-013)

2 Printer PWA Printer PWA (2096724-027)

3 Power Inlet Module Assembly Power Inlet Module Assembly (2096724-032)

4 Display Neck Bracket Display Arm, Neck Bracket and Contact

Ground Kit (2096724-010)

5 Printer Bottom Cover Printer Bottom Cover Kit (2096724-014)

6 Contact Ground Display Arm, Neck Bracket and Contact

Ground Kit (2096724-010)

7 M4 x 8 Fasteners Display Arm, Neck Bracket and Contact

Ground Kit (2096724-010)

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Item Part Description Available In

8 Battery Holder Printer Assembly Plastics Kit (2096724-038)

9 M3 x 10 Fasteners Display and Printer Assembly Fasteners Kit

(2096724-013)

10 Power Supply Bracket Printer Assembly Plastics Kit (2096724-038)

11 Power Supply Unit to Printer PWA ICC Printer Harness Kit (2096724-029)
Cable

12 AC Inlet To Power Supply Unit ICC Cable Printer Harness Kit (2096724-029)

13 Power Supply Unit Power Supply Kit (2096724-031)

14 M3 x 10 Fasteners Display and Printer Assembly Fasteners Kit

(2096724-013)

15 M3 x 10 Fasteners Battery Door Assembly Kit (2096724-035)

16 Hinge Pin Battery Door Assembly Kit (2096724-035)

17 Battery B650 Battery Flex-3S3P 11.1V 18650 LI-ION

(2036984-001)

18 Battery Door Assembly Battery Door Assembly Kit (2096724-035)

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Item Part Description Available In

19 M3 x 10 Fasteners Display and Printer Assembly Fasteners Kit

(2096724-013)

20 Printer Module Printer Module Assembly Kit (2096724-033)

21 ESD Static Brush Static Brush Kit (2096724-030)

22 Printer Roller Printer Roller Kit (2096724-034)

23 Paper Tray Paper Tray Assembly Kit (2096724-037)

24 Paper Spacer - Post Print Printer Assembly Plastics Kit (2096724-038)

25 Paper Spacer - Side Printer Assembly Plastics Kit (2096724-038)

26 Printer Bracket Washer Printer Module Assembly Kit (2096724-033)

27 M3 x 10 Fasteners Printer Module Assembly Kit (2096724-033)

28 AC Inlet to Printer Board and PSU Printer Harness Kit (2096724-029)

Earthing Cable

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Item Part Description Available In

29 English Keyboard Keyboard Assembly - English (2096724-016)

Chinese Keyboard Keyboard Assembly - Chinese

(2096724-017)

German Keyboard Keyboard Assembly - German

(2096724-018)

French Keyboard Keyboard Assembly - French (2096724-019)

Swedish Keyboard Keyboard Assembly - Swedish

(2096724-020)

Norwegian Keyboard Keyboard Assembly - Norwegian

(2096724-021)

Italian Keyboard Keyboard Assembly - Italian (2096724-022)

Finnish Keyboard Keyboard Assembly - Finnish (2096724-023)

Dutch Keyboard Keyboard Assembly - Dutch (2096724-024)

Danish Keyboard Keyboard Assembly - Danish (2096724-025)

30 Printer Top Cover Printer Top Cover Kit (2096724-015)

31 Printer Bracket to Printer Board Ground Printer Harness Kit (2096724-029)

Cable

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Item Part Description Available In

32 Arm Bracket to Arm Mounting Boss Cable Printer Harness Kit (2096724-029)

33 Display to Printer Cable Printer and Display Harness Kit

(2096724-028)

Display Subsystem: Field Replaceable Parts List

Item Part Description Available In

1 Touch Glass and Bezel Assembly Touch Glass and Bezel Assembly Kit (2096724-001)

2 Display Steel Case Assembly Display Assembly Kit (2096724-003)

3 Expansion Board to LCD and Display Harness Kit (2096724-012)

Touch AUO Cable

4 Display Sheet Metal Bracket Sheet Metal Bracket Kit (2096724-002)

5 M3 x 10 Fasteners Display Assembly Kit (2096724-003)

6 COF Holder Touch Glass and Bezel Assembly Kit (2096724-001)

7 M3 x 5 Fasteners Touch Glass and Bezel Assembly Kit (2096724-001)

8 M3 x 5 Fasteners Display and Printer Assembly Fasteners Kit

(2096724-013)

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Parts List

Item Part Description Available In

9 Expansion Board Expansion Board Assembly Kit (2096724-004)

10 M3 x 5 Fasteners Display and Printer Assembly Fasteners Kit

(2096724-013)

11 Medical USB to Expansion Board Display Harness Kit (2096724-012)

Cable

12 Medical USB Holder Display Plastic Parts Kit (2096724-011)

13 Laird FIPS Wireless Module FIPS Wireless Module Kit (2096724-006)

14 M2 x 5 Torx Head Fasteners FIPS Wireless Module Kit (2096724-006)

15 Wireless Antenna Holder Display Plastic Parts Kit (2096724-011)

16 Wireless Antenna Wireless Antenna Kit (2096724-007)

17, 18 M3 x 5 Fasteners Display and Printer Assembly Fasteners Kit

(2096724-013)

19 M2.5 x 12 Torx Head I.Mx6 QSeven CPU Module Kit (2096724-005)

20 Heat Spreader Display and Printer Assembly Hardware Kit

(2096724-040)

I.Mx6 QSeven CPU Module Kit (2096724-005)

21 IMx6 Dual 1 GHz 2 GB RAM 16 I.Mx6 QSeven CPU Module Kit (2096724-005)
GB Flash Q7 V2.0 Advantech CPU
Module

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Item Part Description Available In

22 Display Rear Cover Display Plastic Parts Kit (2096724-011)

23 M3 x 5 Fasteners Display and Printer Assembly Fasteners Kit

(2096724-013)

24 Screw Cap Display Plastic Parts (2096724-011)

25 Display Arm with Hinge Assembly Display Arm, Neck Bracket, and Contact Ground Kit
(2096724-010)

26 M4 x 8 Fasteners Display Arm, Neck Bracket, and Contact Ground Kit

(2096724-010)

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Parts List

Item Part Description Available In

27 M5 x 20 Fasteners Display Arm, Neck Bracket, and Contact Ground Kit

(2096724-010)

Item Part Description Available In

28 M3 x 5 Fasteners Snap Cover and Display Arm Cover Kit

(2096724-009)

29 Display Arm Cover Display Arm, Neck Bracket, and Contact Ground Kit
(2096724-010)

30 M3 x 10 Fasteners Display and Printer Assembly Fasteners Kit

(2096724-013)

31 Rear Snap Cover Assembly Snap Cover and Display Arm Cover Kit
(2096724-009)

32 M3 x 5 Fasteners Display and Printer Assembly Fasteners Kit

(2096724-013)

33 Cable Holder Display Plastics Parts Kit (2096724-011)

34 M3 x 5 Fasteners Display and Printer Assembly Fasteners Kit

(2096724-013)

35 Movable Guide Display Plastic Parts (2096724-011)

36 Snap Cover Assembly Spring Display Plastic Parts (2096724-011)

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Item Part Description Available In

37 Snap Cover Display Plastic Parts (2096724-011)

38 Fixed Guide Display Plastic Parts (2096724-011)

39 M2 x 5 Fasteners Display and Printer Assembly Fasteners Kit

(2096724-013)

FRU Lists
The FRU lists are sorted by ascending Part Number.
Host FRU List

Table 32: Touch Glass and Bezel Assembly (2096724-001)

Description Quantity Reference

Touch Glass and Bezel 1

COF Holder 1

Fasteners (M3x5) 2

Table 33: Sheet Metal Bracket (2096724-002)

Description Quantity Reference

Sheet Metal Bracket 1

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Table 34: Display Assembly with Bracket (2096724-003)

Description Quantity Reference

Display Assembly 1

Fasteners (M3x10) 9

Table 35: Expansion Board (2096724-004)

Description Quantity Reference

Expansion Board 1

Table 36: CPU Module (2096724-005)

Description Quantity Reference

CPU Module 1
The CPU Module is loaded
with manufacturer
software. After FRU
replacement, the
production software needs
to be installed as described
in Replacing the CPU Board
on page 190.

CPU Thermal Pad 1

Fasteners (M2.5x12) 4

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Table 37: FIPS Wireless Module (2096724-006)

Description Quantity Reference

Laird FIPS WirelessModule 1

Fasteners (M2 X 5) 3

Table 38: Wireless Antenna (2096724-007)

Description Quantity Reference

Wireless Antenna 2.4 GHz ~ 1

2.5 GHz, 4.9 GHz ~ 6 GHz

Table 39: Snap Cover and Display Arm Cover (2096724-009)

Description Quantity Reference

Snap Cover Assembly 1

Display Arm Cover 1

Fasteners (M3x5) 3

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Table 40: Display Arm, Neck Bracket, and Contact Ground (2096724-010)
Description Quantity Reference

Display Arm with Hinge 1

Assembly

Display Arm Cover 1

Fasteners (M5x20) 3

Display Neck Bracket 1

Contact Ground 1

Fasteners (M4x8) 4

Table 41: Display Plastic Parts (2096724-011)

Description Quantity Reference

Display Rear Cover 1

COF Holder 1

Medical USB Holder 1

Cable Holder 1

Wireless Antenna Holder 1

Snap Cover 1

Snap Cover Assembly 2

Spring

Snap Cover Fixed Guide - 1

Left Side

Snap Cover Fixed Guide - 1

Right Side

Movable Guide 1

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Table 42: Display Cable Harness (2096724-012)

Description Quantity Reference

Expansion Board to LCD 1

Display and Touchscreen

Medical USB to Expansion 1

Board

Table 43: Display and Printer Assembly Fasteners (2096724-013)

Description Quantity Reference

Fasteners (M3x5) 40

Fasteners (M2.5x12 Torx 10

Head)

Fasteners (M3x10) 30

Fasteners (M4x8) 20

Fasteners (M2x5 Torx Head) 10

Fasteners (M5x20) 10

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Parts List

Printer FRU List

Table 44: Printer Bottom Cover (2096724-014)

Description Quantity Reference

Printer Bottom Cover 1

Table 45: Printer Top Cover (2096724-015)

Description Quantity Reference

Printer Top Cover 1

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Table 46: Keyboard Assemblies

Description Quantity Reference

Keyboard Assembly 1
- English (Non-Stress)
(2096724-016)

Keyboard Assembly - 1
Chinese (Non-Stress)
(2096724-017)

Keyboard Assembly - 1
German (Non-Stress)
(2096724-018)

Keyboard Assembly 1
- French (Non-Stress)
(2096724-019)

Keyboard Assembly - 1
Swedish (Non-Stress)
(2096724-020)

Keyboard Assembly - 1
Norwegian (Non-Stress)
(2096724-021)

Keyboard Assembly - Italian 1

(Non-Stress) (2096724-022)

Keyboard Assembly 1
- Finnish (Non-Stress)
(2096724-023)

Keyboard Assembly - Dutch 1

(Non-Stress) (2096724-024)

Keyboard Assembly 1
- Danish (Non-Stress)
(2096724-025)

Table 47: Printer PWA (2096724-027)

Description Quantity Reference

Printer PWA 1

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Table 48: Printer and Display Harness Kit (2096724-028)

Description Quantity Reference

Display Assembly to Printer 1

Cable

Cable Holder 1

Fasteners (M3x5) 2

Fasteners (M3x10) 1

Table 49: Printer Harness Kit (2096724-029)

Description Quantity Reference

PSU to Printer PWA ICC 1

Cable

AC Inlet to PSU ICC Cable 1

Fujitsu TPH module to 1

Printer PWA

Printer PWA to Keyboard 1

Cable

AC Inlet to Printer PWA and 1

PSU Earth Cable

Printer Bracket to Printer 1

PWA Ground Cable

Display Arm Bracket to Arm 1

Mounting Cable

Table 50: ESD Static Brush Kit (2096724-030)

Description Quantity Reference

ESD Static Brush 1

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Table 51: Power Supply Assembly (2096724-031)

Description Quantity Reference

Power Supply Assembly 1

Table 52: Power Inlet Module Assembly (2096724-032)

Description Quantity Reference

Power Inlet Module 1

Assembly

Fasteners (M3x10) 3

Table 53: Printer Module Assembly (2096724-033)

Description Quantity Reference

Printer Module Assembly 1

Fasteners (M3x10) 4

Printer Bracket Washer 3

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Parts List

Table 54: Printer Roller (2096724-034)

Description Quantity Reference

Printer Roller 1

Table 55: Battery Door Assembly (2096724-035)

Description Quantity Reference

Battery Door Assembly 1

Fastener (M3x10) 1

Hinge Pin 1

Table 56: Paper Tray Assembly (2096724-037)

Description Quantity Reference

Paper Tray Assembly 1

Paper Spacer (Side) 3

Paper Spacer (Post) 2

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Table 57: Printer Assembly Plastics (2096724-038)

Description Quantity Reference

Power Supply Bracket 1

Battery Holder 1

Battery Door Assembly 1

Battery Door Hinge Pin 1

Printer Tray Front Assembly 1

Paper Spacer (Side) 3

Paper Spacer (Post) 2

Table 58: Labels (2096724-039)

Description Quantity Reference

Product Label 1

Caution Label 1

Printer Hot Surface Caution 1

Label

Laird Wireless Module Label 1

WiLink 8 Wireless Module 1

Label

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Parts List

Table 59: Printer and Display Assembly Hardware Kit (2096724-040)

Description Quantity Reference

Printer Bracket Washer 1

Heat Spreader 1

Snap Assembly Spring 1

Magnet Plate Adhesive 1

Magnet Plate 1

Printer Motor Thermal Pad 1

Battery Door Magnet 1

Adhesive

Battery Door Magnet 1

Contact Ground 1

Table 60: Battery (2036984-001)

Description Quantity Reference

Battery 1

Trolley FRU List

Table 61: Wheel Base - Value Trolley (2096724-041)

Description Quantity Reference

Wheel Base 1

Fasteners 4

Spring Washers 4

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 Parts List

Table 62: Trolley Wheel Base - Premium Trolley (2096724-042)

Description Quantity Reference

Wheel Base 4

Socket Head Cap Fasteners 4

(M8x20)

Pan Head Torx Fasteners 4

(¼ -10x1)

Table 63: Caster Wheels - Value Trolley (2096724-043)

Description Quantity Reference

Caster Wheels with Brake 4

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Parts List

Table 64: Fixed Caster Wheel (Locking, Non-Conductive) - Premium Trolley

(2096724-044)
Description Quantity Reference

Caster Wheels with Brake 1

(Fixed, Non-Conductive)

Socket Head Cap Fasteners, 1

Patch (M8x20 mm)

Table 65: Trolley Rear and Front Cover with Front Bin Assembly (2096724-045)
Description Quantity Reference

Trolley Rear Cover 1

Neck Spacer Grommet 1

Trolley Front Cover 1

Bin Pivot 1

Front Bin Assembly 1

Front Bin Divider 1

Pan Head Torx Fasteners 16

(¼ -10x1)

Pan Head Torx Fasteners 2

(10-14x¾)

Washers 2

Flat Washers 2

Plug Fasteners 10

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Table 66: Extruded Neck for Variable Height Trolley (2096724-046)

Description Quantity Reference

Extruded Neck (Variable 1

Height)

Pan Head Torx Fasteners 16

(¼-10x1)

Fasteners (M8x16) 4

Plug Fasteners 10

Table 67: Trolley Plastics Kit (2096724-047)

Description Quantity Reference

Neck Grommet 1

Spacer - Fixed Neck 1

Grommet

Front Delrin Rail 1

Rear Delrin Rail 1

Plastic Handle 1

Plunger Top Casting 1

Plate Cover 1

Fasteners Plug 10

Pan Head Torx Fasteners 10

(¼ -10. x 1)

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Parts List

Table 68: Handle Assembly (2096724-048)

Description Quantity Reference

Handle 1

Front Delrin Rail 1

Rear Delrin Rail 1

Spring Plunger 1

Compression Spring 1
(1x0.218)

Socket Head Cap 4

Fasteners (M8x16)

Socket Head Cap 4

Fasteners (M6x30)

Button Head Cap 4

Fasteners (M4x10)

Retaining Washer (M6) 4

5/16-18x3/4 Button Head 4

Socket Cap Screw

5/16 Split Lock Washer 4

316 SS

Table 69: Rear Accessory Track (2096724-049)

Description Quantity Reference

Rear Accessory Track 1

Fasteners 5

Table 70: Rear Bin with Mounting Mechanism (2096724-050)

Description Quantity Reference

Rear Bin 1

Rear Bin Cleat 1

Fasteners 2

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Table 71: Sliding Tray Assembly (2096724-051)

Description Quantity Reference

Sliding Tray 1

Dividers 1

Table 72: Extruded Neck (Fixed Height Assembly) (2096724-052)

Description Quantity Reference

Extruded Neck (Fixed 1

Height)

Neck Grommet 1

Neck Spacer 1

Pan Head Torx Fasteners 20

(¼-10x1)

Table 73: ESD Drag Wire - Value Trolley (2096724-053)

Description Quantity Reference

ESD Drag Wire 1

Pan Head Machine 1

Fasteners (10-32x1)

Split LockWasher 1

Hex Nut Fastener 1

(10-32x3/8x1/8)

Washer 1

Locknut Fastener (10-32) 1

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Parts List

Table 74: Supporting Column (2096724-054)

Description Quantity Reference

Rail 1

Fasteners 8

Spring Washers 4

Table 75: ESD Drag Wire - Premium Trolley (2096724-063)

Description Quantity Reference

ESD Drag Wire 1

Button Head Cap Fasteners 2

(M4 X 6)

Button Head Cap Fasteners 1

(M5 X 8)

Table 76: Swivel Caster Wheel (Locking, Conductive) - Premium Trolley

(2096724-064)
Description Quantity Reference

Caster Wheels with Brake 1

(Swivel, Conductive)

Socket Head Cap Fasteners, 1

Patch (M8x20 mm)

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 Parts List

Acquisition Module FRU List

Table 77: Acquisition Module and Barcode Reader Holder Kit (2096724-057)
Description Quantity Reference

Acquisition Module Holder 1

Barcode Reader Holder 1

Table 78: Acquisition Module Mounting Arm (2096724-058)

Description Quantity Reference

Acquisition Module 1
Mounting Arm

Table 79: Trunk Cable Assembly (2096724-067 )

Description Quantity Reference

Trunk Cable Assembly 1

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FRU Replacement: Display Subsystem

11
FRU Replacement: Display Subsystem
Display Rear Snap Cover FRU Replacement
Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver
• Flathead screwdriver

Removing the Rear Snap Cover

1. Push the slider of the rear snap cover backwards with your thumb and remove
the two screws fastening the snap cover using a T10 Torx screwdriver.

2. Eject the rear snap cover from both sides of the display arm using a flathead
screwdriver.

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 FRU Replacement: Display Subsystem

3. Pull out the rear snap cover gently.

Replacing the Rear Snap Cover

1. Place the rear snap cover in position and push it down on both sides of the
display arm to affix it.

2. Push the slider of the rear snap cover backwards with your thumb and fasten the
two screws securing the rear snap cover using a T10 Torx screwdriver.

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FRU Replacement: Display Subsystem

Accessing Internal FRUs

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver
• T10 right-angle driver
• Flathead screwdriver

Removing the Display Rear Cover to Access Internal FRUs

Use this procedure to remove the display rear cover before you begin removing FRU
parts such as the medical USB connector, wireless antenna, FIPS wireless module, or
CPU board.
1. Using a T10 right-angle driver, remove from the display rear cover the screw
located beneath the display arm.

2. Tilt the display forward.

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 FRU Replacement: Display Subsystem

3. Remove the two screws from the display rear cover using a T10 Torx screwdriver.

4. Push the slider of the rear snap cover backwards with your thumb, and use a
T10 Torx screwdriver to remove the two screws fastening the snap cover to the
display arm.

5. Eject the rear snap cover from both sides of the display arm using a flathead
screwdriver.

6. Pull out the rear snap cover gently.

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FRU Replacement: Display Subsystem

7. Remove the display rear cover and place it on top of the rear handle hanging
around the display arm.

The system is prepared for replacing any of the internal FRUs.

Attaching the Display Rear Cover
Use this procedure to attach the display rear cover after replacing FRU parts such as
the medical USB connector, wireless antenna, FIPS wireless module, or CPU board.
1. Place the rear cover in position and affix it to the display assembly.

2. Tilt the display forward, and use a T10 Torx screwdriver to fasten the two screws
on the rear cover to secure the rear cover to the display assembly.

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 FRU Replacement: Display Subsystem

3. Tilt the display back to a straight position, and use a T10 right-angle driver to
fasten the third screw on the rear cover beneath the display arm.

4. Place the rear snap cover in position and push it down on both sides of the
display arm to affix it.

5. Push the slider of the rear snap cover backwards with your thumb, and use a T10
Torx screwdriver to fasten the two screws securing the rear snap cover to the
display arm.

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FRU Replacement: Display Subsystem

Display Rear Cover FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver
• T20 Torx screwdriver

Removing the Display Rear Cover

1. Push the slider of the rear snap cover backwards with your thumb, and use a
T10 Torx screwdriver to remove the two screws securing the snap cover to the
display arm.

2. Eject the rear snap cover from both sides of the display arm using a flat-head
screwdriver.

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 FRU Replacement: Display Subsystem

3. Pull out the rear snap cover gently.

4. Remove the following cables from their terminals in the display expansion board:
• Printer to display expansion board power cable (1)
• Printer to display expansion board data cable (2)
• Display to display expansion board data cable (3)

5. Firmly support the display subsystem with your hands, and use a T20 Torx
screwdriver to remove the four screws securing it to the display arm.

The display subsystem is detached from the display arm. Place it carefully on a
flat surface.

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FRU Replacement: Display Subsystem

NOTE:
Hold the display subsystem firmly on both sides while detaching it from the
display arm to prevent it from falling.

6. Using a T10 Torx screwdriver, remove the three screws securing the display rear
cover to the display subsystem, and carefully remove the rear cover.

Replacing the Display Rear Cover

1. Place the rear cover in position and affix it to the display subsystem.

2. Using a T10 Torx screwdriver, fasten the three screws on the rear cover to secure
the rear cover to the display subsystem.

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 FRU Replacement: Display Subsystem

3. Firmly support the display subsystem with your hands, and use a T20 Torx
screwdriver to fasten the four screws to secure it to the display arm.

The display subsystem is affixed to the display arm.

NOTE:
Hold the display subsystem firmly on both sides while affixing it to the display
arm to prevent it from falling.

4. Connect the printer to display expansion board cables to their respective

terminals in the display expansion board.
• Printer to display expansion board power cable (1)
• Printer to display expansion board data cable (2)
• Display to display expansion board data cable (3)

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FRU Replacement: Display Subsystem

5. Place the rear snap cover in position and push it down on both sides of the
display arm to affix it.

6. Push the rear snap cover backwards with your thumb, and use a T10 Torx
screwdriver to fasten the two screws securing the rear snap cover to the display
arm.

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 FRU Replacement: Display Subsystem

The rear cover and rear snap cover are affixed to the display subsystem.

Medical USB Connector FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver

Removing the Medical USB Connector and Cable

1. Remove the display rear cover. See Removing the Display Rear Cover to Access
Internal FRUs on page 172.

2. Using a T10 Torx screwdriver, remove the two screws securing the Medical USB
connector to the display expansion board.

3. Using a T10 Torx screwdriver, remove the screw securing the Medical USB to the
expansion board ground cable.

4. Disconnect the Medical USB connector cable from its terminal in the display
expansion board.

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The Medical USB connector is detached from the display expansion board.
Replacing the Medical USB Connector and Cable
1. Using a T10 Torx screwdriver, fasten the screw securing the Medical USB to the
expansion board ground cable.
CAUTION:
ELECTRIC SHOCK - Improper fastening of ground cables may cause electric
shock.
To avoid risk of electric shock, the ground cables must be fastened securely.

2. Using a T10 Torx screwdriver, secure the two screws to secure the Medical USB
connector to the display expansion board.

3. Connect the Medical USB connector cable to its terminal in the display expansion
board.

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4. Attach the display rear cover. See Attaching the Display Rear Cover on page
174.

Wireless Antenna FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver
• T6 Torx screwdriver

Removing the FIPS Wireless Antenna

1. Remove the display rear cover. See Removing the Display Rear Cover to Access
Internal FRUs on page 172.

2. Using a T10 Torx screwdriver, remove the screw securing the wireless antenna
holder to the sheet metal bracket.

3. Using a T6 Torx screwdriver, remove the three screws securing the wireless
module to the display expansion board.

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4. Remove the wireless antenna cable connected to the bottom to the wireless
module.

5. Remove the wireless antenna from the holder.

Replacing the FIPS Wireless Antenna
1. Place the wireless antenna on the holder and put the cable through the slot.

2. Connect the wireless antenna cable to its terminal at the bottom of the wireless
module.

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3. Using a T6 Torx screwdriver, fasten the three screws securing the wireless
module to the display expansion board.

4. Using a T10 Torx screwdriver, fasten the screw securing the wireless antenna
holder to the sheet metal bracket.

5. Attach the display rear cover. See Attaching the Display Rear Cover on page
174.
Removing the Non-FIPS Wireless Antenna
1. Remove the display rear cover. See Removing the Display Rear Cover to Access
Internal FRUs on page 172.

2. Using a T10 Torx screwdriver, remove the screw securing the wireless antenna
holder to the sheet metal bracket.

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3. Remove the wireless antenna cables that are connected to the display
expansion board.

4. Remove the two wireless antennas from the holder.

Replacing the Non-FIPS Wireless Antenna
1. Place the first wireless antenna on one side of the antenna holder and put the
cable through the slot.

2. Place the second wireless antenna on the other side of the antenna holder.

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The wireless antennas are attached to the holder as illustrated in the following
figure:

3. Connect the right wireless antenna cable to the terminal on the display
expansion board.

4. Connect the left wireless antenna cable to the terminal on the display expansion
board.

5. Using a T10 Torx screwdriver, fasten the screw securing the wireless antenna
holder to the sheet metal bracket.

6. Attach the display rear cover. See Attaching the Display Rear Cover on page
174.

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FIPS Wireless Module FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T6 Torx screwdriver

Removing the FIPS Wireless Module

1. Remove the display rear cover. See Removing the Display Rear Cover to Access
Internal FRUs on page 172.

2. Using a T6 Torx screwdriver, remove the three screws securing the wireless
module to the display expansion board.

3. Carefully remove the wireless antenna cable connected to the bottom to the
wireless module.

Replacing the FIPS Wireless Module

1. Place the wireless module upside down and connect the wireless antenna cable
to its terminal at the bottom of the module.

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2. Place the wireless module in its position on the display expansion board, and use
a T6 Torx screwdriver to fasten the three screws securing the wireless module to
the display expansion board.

3. Attach the display rear cover. See Attaching the Display Rear Cover on page
174.

CPU Board FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T8 Torx screwdriver

Removing the CPU Board

1. Remove the display rear cover. See Removing the Display Rear Cover to Access
Internal FRUs on page 172.

2. Using a T8 Torx screwdriver, remove the four screws securing the heat spreader
to the display expansion board.

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3. Remove the heat spreader and CPU board from the CPU board connector
terminal of the expansion board.

Replacing the CPU Board

1. Place the thermal gap pad on the CPU chip, and insert the CPU board into its
connector terminal on the expansion board.

2. Hold the CPU board firmly, and place the heat spreader on the CPU board.

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3. Using a T8 Torx screwdriver, fasten the four screws to secure the heat spreader
and CPU board to the expansion board.

4. Attach the display rear cover. See Attaching the Display Rear Cover on page
174.

5. Power on the device. See Power On the ECG Device.

The device boots up. You have full access to the device.

6. Perform diagnostics tests. See Diagnostics Screen Overview on page 83.

7. From the User Menu, select About.

The About dialog opens and displays information on the manufacturing software
version installed on the device.

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Scenario Example Procedure

1 If the system was previously Perform the following procedures:

running on production
The manufacturing 1. Restore configuration data
software version 1.01, and
software version from the PSoC. See Restore
the CPU board contains
installed on the CPU Configuration Data from
manufacturing software
board is at least as PSoC on page 60.
version 1.01, and you want to
high as the production
install version 1.01 or higher; 2. Upgrade the production
software version
in this case, you need to software from the Service
previously installed
restore the configuration from screen. See Upgrade or
on the system but
PSoC, and then upgrade to the Downgrade Software.
not higher than the
production software version
production software
1.01 or higher).
version to which you
want to upgrade

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Scenario Example Procedure

2 Example 1: If the system Perform the following procedures:

was previously running on
The manufacturing 1. Obtain the same version of
production software version
software version the manufacturing software
1.01, but the CPU board
installed on the CPU image files as was previously
contains manufacturing
board is lower than the installed on your system.
software version 1.0, and you
production software
want to install version 1.01 or 2. Unzip the software image
version previously
higher; in this case, you need files to your local drive. Copy
running on your system
to upgrade the manufacturing the manufacturing software
or higher than the
software version on the CPU files (<manufacturing-
production software
board to 1.01, restore the sw-filename>.tar.bz2,
version to which you
configuration from PSoC, <manufacturing-sw-
want to upgrade
and then upgrade to the filename>.tar.bz2.sign and
production software version u-boot.imx) to a shared
1.01 or higher. network folder or USB flash
drive.
Example 2: If the system
was previously running on 3. From the Service screen,
production software version upgrade or downgrade the
1.0, but the CPU board manufacturing software
contains manufacturing to the software version
software version 1.01, and downloaded in step 1. See
you want to install version Upgrade or Downgrade
1.0; in this case, you need to Software.
downgrade the manufacturing
software version on the CPU 4. Restore configuration data
board to 1.0, restore the from the PSoC. See Restore
configuration from PSoC, Configuration Data from
and then upgrade to the PSoC on page 60.
production software version 5. From the Service screen,
1.0. upgrade the production
software to the same or
3 If the system was previously higher version. See Upgrade
running on production or Downgrade Software.
The manufacturing
software version 1.0, but
software version
the CPU board contains
installed on the CPU
manufacturing software
board is higher than the
version 1.01, and you want to
production software
install version 1.01 or higher;
version previously
in this case, you need to
running on your system
downgrade the manufacturing
software version on the CPU
board to 1.0, restore the
configuration from PSoC,
and then upgrade to the
production software version
1.01 or higher.

Display Expansion Board FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:

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• T10 Torx screwdriver

Removing the Display Expansion Board

1. Remove the display rear cover. See Removing the Display Rear Cover to Access
Internal FRUs on page 172.

2. Remove the following parts that are affixed to the expansion board, and carefully
place them aside:

Part Reference

Non-FIPS wireless antenna (in case of Removing the Non-FIPS Wireless Antenna on
Non-FIPS wireless installation) page 185

FIPS wireless module and antenna (in case Removing the FIPS Wireless Antenna on page
of FIPS wireless installation) 183
Removing the FIPS Wireless Module on page
188

Medical USB connector Removing the Medical USB Connector and Cable
on page 181

CPU board Removing the CPU Board on page 189

3. Remove the printer to display expansion board cables from their respective
terminals in the display expansion board.

4. Using a T10 Torx screwdriver, remove the six screws securing the display
expansion board to the sheet metal bracket.

The display expansion board is detached from the sheet metal bracket.

5. Proceed to replacing the display expansion board.

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Replacing the Display Expansion Board

1. Place the display expansion board on the sheet metal bracket, and use a T10
Torx screwdriver to fasten the six screws securing the expansion board to the
bracket.

2. Connect the printer to display expansion board cables to their respective

terminals in the display expansion board.

3. Assemble the following existing parts to the new expansion board:

Part Reference

Non-FIPS wireless antenna (in case of Replacing the Non-FIPS Wireless Antenna on page
Non-FIPS wireless installation) 186

FIPS wireless module and antenna (in case Replacing the FIPS Wireless Antenna on page
of FIPS wireless installation) 184
Replacing the FIPS Wireless Module on page 188

Medical USB connector Replacing the Medical USB Connector and Cable
on page 182

CPU board Replacing the CPU Board on page 190

4. Attach the display rear cover. See Attaching the Display Rear Cover on page
174.

Sheet Metal Bracket FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:

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• T10 Torx screwdriver

Removing the Sheet Metal Bracket

1. Remove the display rear cover. See Removing the Display Rear Cover on page
176.

2. Remove the following parts that are affixed to the sheet metal bracket, and
carefully place them aside:

Part Reference

Non-FIPS wireless antenna (in case of Removing the Non-FIPS Wireless Antenna on
Non-FIPS wireless installation) page 185

FIPS wireless module and antenna (in case Removing the FIPS Wireless Antenna on page
of FIPS wireless installation) 183
Removing the FIPS Wireless Module on page
188

3. Using a T10 Torx screwdriver, remove the seven screws securing the display
expansion board to the sheet metal bracket.

4. Lift the expansion board and place it carefully on a flat surface.

5. Using a T10 Torx screwdriver, remove the two screws securing the COF holder to
the sheet metal bracket.

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6. Remove the COF cable from its terminal in the COF holder.

7. Place the COF holder in a slanting position outside the bezel, and use a T10 Torx
screwdriver to remove the nine screws securing the display assembly to the
bezel.

8. Lift the display assembly from the bezel.

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9. Place the display assembly carefully on a flat surface, and use a T10 Torx
screwdriver to remove the two screws on each side of the sheet metal bracket.

10. Lift the LCD display out of the sheet metal bracket and place it carefully on a flat
surface.
The sheet metal bracket is removed from the display subsystem.
Replacing the Sheet Metal Bracket
1. Place the LCD display carefully on the sheet metal bracket, and use a T10 Torx
screwdriver to fasten the two screws on the left-side and right-side of the sheet
metal bracket.

2. Place the display assembly carefully on the touch glass and bezel assembly.
Ensure that the display to display expansion board data cable and the COF cable
are accessible through the slot in the sheet metal bracket.

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3. Using a T10 Torx screwdriver, fasten the nine screws securing the display
assembly to the touch glass and bezel.

4. Place the COF holder on the sheet metal bracket and connect the COF cable to
its terminal in the COF holder.

5. Using a T10 Torx screwdriver, fasten the two screws securing the COF holder to
the sheet metal bracket.

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6. Place the display expansion board on the sheet metal bracket, and use a T10
Torx screwdriver to fasten the seven screws securing the expansion board to the
bracket.

7. Assemble the following existing parts to the new sheet metal bracket:

Part Reference

Non-FIPS wireless antenna (in case of Replacing the Non-FIPS Wireless Antenna on page
Non-FIPS wireless installation) 186

FIPS wireless module and antenna (in case Replacing the FIPS Wireless Antenna on page
of FIPS wireless installation) 184
Replacing the FIPS Wireless Module on page 188

8. Replace the display rear cover. See Replacing the Display Rear Cover on page
178.

Touch Glass and Bezel FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:

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• T10 Torx screwdriver

Removing the Touch Glass and Bezel

1. Remove the display rear cover. See Removing the Display Rear Cover on page
176.

2. Remove the following parts that are affixed to the sheet metal bracket, and
carefully place them aside:

Part Reference

Non-FIPS wireless antenna (in case of Removing the Non-FIPS Wireless Antenna on
Non-FIPS wireless installation) page 185

FIPS wireless module and antenna (in case Removing the FIPS Wireless Antenna on page
of FIPS wireless installation) 183
Removing the FIPS Wireless Module on page
188

3. Using a T10 Torx screwdriver, remove the seven screws securing the display
expansion board to the sheet metal bracket.

4. Lift the expansion board and place it carefully on a flat surface.

5. Using a T10 Torx screwdriver, remove the two screws securing the COF holder to
the sheet metal bracket.

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6. Remove the COF cable from its terminal in the COF holder.

7. Place the COF holder in a slanting position outside the bezel, and use a T10 Torx
screwdriver to remove the nine screws securing the display assembly to the
bezel.

8. Lift the display assembly from the bezel, and place it carefully on a flat surface.

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The touch glass and bezel assembly is removed from the display assembly.
Replacing the Touch Glass and Bezel
1. Place the display assembly carefully on the touch glass and bezel assembly.

2. Using a T10 Torx screwdriver, fasten the nine screws securing the display
assembly to the touch glass and bezel.

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3. Place the COF holder on the sheet metal bracket and connect the COF cable to
its terminal in the COF holder.

4. Using a T10 Torx screwdriver, fasten the two screws securing the COF holder to
the sheet metal bracket.

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5. Place the display expansion board on the sheet metal bracket, and use a T10
Torx screwdriver to fasten the seven screws securing the expansion board to the
bracket.

6. Assemble the following existing parts to the new sheet metal bracket:

Part Reference

Non-FIPS wireless antenna (in case of Replacing the Non-FIPS Wireless Antenna on page
Non-FIPS wireless installation) 186

FIPS wireless module and antenna (in case Replacing the FIPS Wireless Antenna on page
of FIPS wireless installation) 184
Replacing the FIPS Wireless Module on page 188

7. Replace the display rear cover. See Replacing the Display Rear Cover on page
178.

Display FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver

Removing the Display Assembly

1. Remove the display rear cover. See Removing the Display Rear Cover on page
176.

2. Remove the following parts that are affixed to the sheet metal bracket, and
carefully place them aside:

Part Reference

Non-FIPS wireless antenna (in case of Removing the Non-FIPS Wireless Antenna on
Non-FIPS wireless installation) page 185

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Part Reference

FIPS wireless module and antenna (in case Removing the FIPS Wireless Antenna on page
of FIPS wireless installation) 183
Removing the FIPS Wireless Module on page
188

3. Using a T10 Torx screwdriver, remove the seven screws securing the display
expansion board to the sheet metal bracket.

4. Lift the expansion board and place it carefully on a flat surface.

5. Using a T10 Torx screwdriver, remove the two screws securing the COF holder to
the sheet metal bracket.

6. Remove the COF cable from its terminal in the COF holder.

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7. Place the COF holder in a slanting position outside the bezel, and use a T10 Torx
screwdriver to remove the nine screws securing the display assembly to the
bezel.

8. Remove the display assembly from the touch glass and bezel assembly.

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Replacing the Display Assembly

1. Place the display assembly carefully on the touch glass and bezel assembly.
Ensure that the display to display expansion board data cable and the COF cable
are accessible through the slot in the sheet metal bracket.

2. Using a T10 Torx screwdriver, fasten the nine screws securing the display
assembly to the touch glass and bezel.

3. Place the COF holder on the sheet metal bracket and connect the COF cable to
its terminal in the COF holder.

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4. Using a T10 Torx screwdriver, fasten the two screws securing the COF holder to
the sheet metal bracket.

5. Place the display expansion board on the sheet metal bracket, and use a T10
Torx screwdriver to fasten the seven screws securing the expansion board to the
bracket.

6. Assemble the following existing parts to the new sheet metal bracket:

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Part Reference

Non-FIPS wireless antenna (in case of Replacing the Non-FIPS Wireless Antenna on page
Non-FIPS wireless installation) 186

FIPS wireless module and antenna (in case Replacing the FIPS Wireless Antenna on page
of FIPS wireless installation) 184
Replacing the FIPS Wireless Module on page 188
(replace the wireless module to the expansion
board after connecting the antenna)

7. Replace the display rear cover. See Replacing the Display Rear Cover on page
178.

Display Arm FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver
• T20 Torx screwdriver
• T25 Torx screwdriver

Removing the Display Arm

1. Remove the device from the trolley. See Removing the Device from the Trolley on
page 270.

2. Remove the rear snap cover. See Removing the Rear Snap Cover on page 170.

3. Using a T10 Torx screwdriver, remove the screw securing the display arm cover
to the display arm hinge assembly.

4. Remove the display arm cover.

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5. Remove the following cables from their terminals in the display expansion board:
• Printer to display expansion board power cable (1)
• Printer to display expansion board data cable (2)
• Display to display expansion board data cable (3)

6. Firmly support the display subsystem with your hands, and use a T20 Torx
screwdriver to remove the four screws securing the display subsystem to the
display arm.
NOTE:
Hold the display subsystem firmly on both sides while detaching it from the
display arm to prevent it from falling.

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The display assembly is detached from the display arm. Place it carefully on a flat
surface.

7. Using a T10 Torx screwdriver, remove the screw securing the first ground cable
to the display arm.

8. Using a T10 Torx screwdriver, remove the screw securing the second ground
cable and the display to printer cables to the display arm.

9. Remove the screw securing the third ground cable to the display arm using a T10
Torx screwdriver.

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10. Remove the top cover of the printer. See Removing the Printer Top Cover on page
230.

11. Remove the printer to expansion board power cable (1) and data cable (2) from
their terminals in the printer PWA.

12. Using a T10 Torx screwdriver, remove the screw securing the display arm to neck
bracket ground cable (3) and the power inlet module to neck bracket ground
cable (4) to the neck bracket.

13. Remove the ground cables from the gap in the display arm.

14. Remove the display to printer cables from the gap in the display arm.

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15. Using a T10 Torx screwdriver, remove the two screws securing the cable holder
to the display arm.

16. Using a T25 Torx screwdriver, remove the three screws securing the display arm
hinge assembly to the printer assembly.

17. Remove the display arm hinge assembly from the device.

18. Hold the printer assembly in a vertical position, and use a T20 Torx screwdriver
to remove the four screws securing the ground contact and display neck bracket
to the bottom cover of the print assembly.

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19. Remove the display neck bracket from the printer assembly.

Replacing the Display Arm

CAUTION:
ELECTRIC SHOCK - Improper fastening of ground cables and ground contact
may cause electric shock.
To avoid risk of electric shock, the ground cables and ground contact must be
fastened securely.

1. Insert the display neck bracket into the printer assembly.

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2. Hold the printer assembly in a vertical position, and place the ground contact in
its groove.

3. Using a T20 Torx screwdriver, fasten the four screws securing the ground contact
and display neck bracket to the bottom cover of the printer assembly.

4. Place the display arm hinge assembly in position, and use a T25 Torx screwdriver
to fasten the three screws securing it to the printer assembly.

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5. Place the display to printer PWA cables on the display arm, and use a T10 Torx
screwdriver to fasten the two screws securing the cable holder to the display
arm.

6. Slide the cable through the gap in the display arm to the printer assembly.

7. Slide the ground cables through the gap in the display arm.

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8. Using a T10 Torx screwdriver, fasten the screw securing the third ground cable to
the display arm.

9. Using a T10 Torx screwdriver, fasten the screw securing the second ground cable
and the display to printer cables to the display arm.

10. Using a T10 Torx screwdriver, fasten the screw securing the first ground cable to
the display arm.

11. Connect the printer to expansion board power cable (1) and data cable (2) to
their terminals in the printer PWA.

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12. Using a T10 Torx screwdriver, fasten the screw securing the following cables to
the neck bracket:
• Display arm to neck bracket ground cable (3), and
• Power inlet module to neck bracket ground cable (4).

13. Replace the top cover of the printer assembly. See Replacing the Printer Top
Cover on page 231.

14. Firmly support the display assembly with your hands, and use a T20 Torx
screwdriver to fasten the four screws securing the display assembly to the
display arm.
NOTE:
Hold the display assembly firmly on both sides while affixing it to the display
arm to prevent it from falling.

The display assembly is affixed to the display arm.

15. Connect the following cables to their respective terminals in the display
expansion board:
• Printer to display expansion board power cable (1)
• Printer to display expansion board data cable (2)

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• Display to display expansion board data cable (3)

16. Place the display arm cover on the display arm hinge assembly.

17. Using a T10 Torx screwdriver, fasten the screw securing the display arm cover to
the display arm hinge assembly.

18. Replace the rear snap cover. See Replacing the Rear Snap Cover on page 171.

Display Arm Cover FRU Replacement

Removing the Display Arm Cover
1. Using a T10 Torx screwdriver, remove the screw securing the display arm cover
to the display arm hinge assembly.

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2. Gently slide the display arm cover towards the top to remove the display arm
cover.

Replacing the Display Arm Cover

1. Place the display arm cover on the display arm hinge assembly.

2. Using a T10 Torx screwdriver, fasten the screw securing the display arm cover to
the display arm hinge assembly.

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Display to Printer Harness FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver

Removing the Display to Printer PWA Cables

1. Remove the rear snap cover of the display assembly. See Removing the Rear
Snap Cover on page 170.

2. Remove the display arm cover. See Removing the Display Arm Cover on page
220.

3. Remove the top cover of the printer. See Removing the Printer Top Cover on page
230.

4. Remove the following cables from their slots in the display expansion board:
• Printer to display expansion board power cable (1)
• Printer to display expansion board data cable (2)
• Display to display expansion board data cable (3)

5. Using a T10 Torx screwdriver, remove the screw securing the first ground cable
to the display arm.

6. Using a T10 Torx screwdriver, remove the screw securing the second ground
cable and the display to printer cables to the display arm.

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7. Using a T10 Torx screwdriver, remove the screw securing the third ground cable
to the display arm.

8. Remove the printer to expansion board power cable (1) and data cable (2) from
their terminals in the printer PWA.

9. Using a T10 Torx screwdriver, remove the screw securing the following cables to
the neck bracket:
• Display arm to neck bracket ground cable (3), and
• Power inlet module to neck bracket ground cable (4).

10. Remove the ground cables from the gap in the display arm.

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11. Remove the display to printer cables from the gap in the display arm.

12. Using a T10 Torx screwdriver, remove the two screws securing the cable holder
to the display arm.

The display to printer cables are detached from the display arm.
Replacing the Display to Printer PWA Cables
CAUTION:
ELECTRIC SHOCK - Improper fastening of ground cables may cause electric
shock.
To avoid risk of electric shock, the ground cables must be fastened securely.

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1. Connect the following cables to their respective terminals in the display

expansion board:
• Printer to display expansion board power cable (1)
• Printer to display expansion board data cable (2)
• Display to display expansion board data cable (3)

2. Place the display to printer PWA cables on the display arm, and use a T10 Torx
screwdriver to fasten the two screws securing the cable holder to the display
arm.

3. Slide the cable through the gap in the display arm to the printer assembly.

4. Slide the ground cables through the gap in the display arm.

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5. Using a T10 Torx screwdriver, fasten the screw securing the third ground cable to
the display arm.

6. Using a T10 Torx screwdriver, fasten the screw securing the second ground cable
and the display to printer cables to the display arm.

7. Using a T10 Torx screwdriver, fasten the screw securing the first ground cable to
the display arm.

8. Connect the printer to expansion board power cable (1) and data cable (2) to
their terminals in the printer PWA.

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9. Using a T10 Torx screwdriver, fasten the screw securing the following cables to
the neck bracket:
• Display arm to neck bracket ground cable (3), and
• Power inlet module to neck bracket ground cable (4).

10. Replace the top cover of the printer assembly. See Replacing the Printer Top
Cover on page 231.

11. Replace the display arm cover. See Replacing the Display Arm Cover on page
221.

12. Replace the rear snap cover of the display assembly. See Removing the Rear
Snap Cover on page 170.

Display Cable FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T20 Torx screwdriver
• T10 Torx screwdriver

Removing the Display Cable

1. Remove the display assembly. See Removing the Display Assembly on page
205.

2. Place the display assembly carefully on a flat surface, and use a T10 Torx
screwdriver to remove the two screws on each side of the sheet metal bracket.

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3. Lift the LCD display out of the sheet metal bracket and place it carefully on a flat
surface as shown in the following figure:

4. Disconnect the display cable from the two terminals shown in the following
figure, and remove the cable.

Replacing the Display Cable

1. Peel off the adhesive liner from the adhesive attached to the ferrite parts of the
display cable.

2. Affix the ferrite parts of the display cable on the display assembly with the
adhesive tape exactly in the same position as shown in the following figure, and
connect the display cable to the two terminals :

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3. Place the LCD display carefully on the sheet metal bracket, and use a T10 Torx
screwdriver to fasten the two screws on the left-side and right-side of the sheet
metal bracket.

4. Replace the display assembly. See Replacing the Display Assembly on page 208.

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12
FRU Replacement: Printer Subsystem
Printer Top Cover FRU Replacement
Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T20 Torx screwdriver

Removing the Printer Top Cover

1. Slide the tray to the left and use a T20 Torx screwdriver to remove the three
screws on the front and two screws on the right-side of the handle.

2. Using a T20 Torx screwdriver, remove the four screws on the rear-side of the
handle.

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3. Lift the top cover of the printer assembly and disconnect the printer PWA to
keyboard cable from its terminal.

The printer top cover is removed from the printer assembly.

Replacing the Printer Top Cover

1. Place the top cover on the printer assembly and connect the printer PWA to
keyboard cable to its terminal.

2. Using a T20 Torx screwdriver, fasten the four screws on the rear-side of the
handle.

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3. Slide the tray to the left and use a T20 Torx screwdriver to fasten the three
screws on the front and two screws on the right-side of the handle.

Keyboard FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T20 Torx screwdriver

Removing the Keyboard

• To remove the keyboard by removing the top cover of the printer assembly,
perform the following steps:
a) Remove the top cover of the printer assembly. See Removing the Printer Top
Cover on page 230.
b) Place the printer top cover upside down on a flat surface, and use a T20 Torx
screwdriver to remove the two screws securing the keyboard to the printer
top cover.

c) Gently push the keyboard cable through the hole in the printer top cover and
carefully push the keyboard out of its groove in the top cover.

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NOTE:
Place your hand on the keyboard as you push it out of the printer cover to
prevent it from falling.
The keyboard is removed.
• To remove the keyboard without removing the top cover of the printer assembly,
perform the following steps:
a) Insert a T20 Torx screwdriver into the slots on the bottom cover of the printer
assembly and loosen the two screws securing the keyboard to the printer top
cover.

b) When the screws are loose, use the screwdriver to gently push the screws to
remove the keyboard from its groove in the printer's top cover.
c) Lift the keyboard from the printer top cover and carefully disconnect the
keyboard cable.

Replacing the Keyboard

1. Replace the top cover of the printer assembly, if it was removed. See Replacing
the Printer Top Cover on page 231.

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2. Hold the keyboard in a slanting position on the printer top cover.

3. Connect the keyboard cable to the keyboard.

4. Firmly place the keyboard in position on the top cover of the printer assembly.

5. Insert the T20 Torx screwdriver in the slots on the bottom cover of the printer
assembly and fasten the keyboard to the printer top cover.

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Battery Holder FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver

Removing the Battery Holder

1. Remove the top cover of the printer assembly. See Removing the Printer Top
Cover on page 230.

2. Using a T10 Torx screwdriver, remove the six screws securing the battery holder
to the bottom cover of the printer assembly.

3. Remove the battery holder.

Replacing the Battery Holder
1. Place the new battery holder in its position over the bottom cover of the printer
assembly.
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2. Using a T10 Torx screwdriver, fasten the six screws to secure the battery holder
to the bottom cover of the printer assembly.

3. Replace the top cover of the printer assembly. See Replacing the Printer Top
Cover on page 231.

Battery Door FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver

Removing the Battery Door

1. Remove the top cover of the printer assembly. See Removing the Printer Top
Cover on page 230.

2. Using a T10 Torx screwdriver, remove the screw from the bracket of the hinge pin
securing the battery door to the bottom cover of the printer assembly.

3. Hold the battery door firmly, and remove the hinge pin from the slot to release
the battery door.
NOTE:
Make sure to hold the battery door while removing the hinge pin to prevent it
from falling.

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Replacing the Battery Door

1. Place the battery door in position as indicated by the arrow and insert the hinge
pin into the slot from the other side to hold the battery door in position.

2. Using a T10 Torx screwdriver, fasten the screw to the bracket of the hinge pin to
secure the battery door to the bottom cover of the printer assembly.

3. Replace the top cover of the printer assembly. See Replacing the Printer Top
Cover on page 231.

Power Supply Unit FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver

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Removing the Power Supply Unit

1. Remove the top cover of the printer assembly. See Removing the Printer Top
Cover on page 230.

2. Using a T10 Torx screwdriver, remove the two screws securing the power supply
assembly holder to the bottom cover of the printer assembly.

3. Disconnect the power supply unit to printer PWA cable from its terminals.

4. Disconnect the power supply unit to AC inlet power and data cable from its
terminal.

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5. Using a T10 Torx screwdriver, remove the screw to disconnect the AC inlet to the
power supply unit cable.

6. Lift the power supply assembly from the printer assembly.

7. Using a T10 Torx screwdriver, remove the four screws securing the power supply
unit to the power supply bracket.

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8. Lift the power supply unit from the bracket.

Replacing the Power Supply Unit

1. Place the power supply unit on the power supply bracket, and use a T10 Torx
screwdriver to fasten the four screws to secure the unit on to the bracket.

2. Slide the power supply assembly into its position in the printer assembly.

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3. Connect the power supply unit to printer PWA cable to its terminals.

4. Using a T10 Torx screwdriver, fasten the two screws securing the power supply
unit holder to the bottom cover of the printer assembly.

5. Using a T10 Torx screwdriver, fasten the screw to connect the AC inlet to the
power supply unit ground cable.

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6. Connect the power supply unit to AC inlet power and data cable.

7. Replace the top cover of the printer assembly. See Replacing the Printer Top
Cover on page 231.

Power Inlet Module FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver

Removing the Power Inlet Module

1. Remove the top cover of the printer assembly. See Removing the Printer Top
Cover on page 230.

2. Using a T10 Torx screwdriver, remove the two screws securing the power inlet
module assembly to the printer bottom cover.

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This also disconnects the printer bracket earthing cable from the power inlet
module assembly.

3. Disconnect the three AC inlet to power supply cables from the cable terminals in
the power inlet module.

The power inlet module assembly is removed from the printer bottom cover.
Replacing the Power Inlet Module
1. Insert the three AC inlet to power supply cables into the respective cable
terminals in the power inlet module.

2. Place the power inlet module assembly in position and use a T10 Torx
screwdriver to fasten the two screws securing the power inlet module assembly
to the printer bottom cover.

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CAUTION:
ELECTRIC SHOCK - Improper fastening of ground cables may cause electric
shock.
To avoid risk of electric shock, the ground cables must be fastened securely.

This also connects the printer bracket and earthing cable to the power inlet
module assembly.

3. Replace the top cover of the printer assembly. See Replacing the Printer Top
Cover on page 231.

Printer PWA FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver

Removing the Printer PWA

1. Remove the top cover of the printer assembly. See Removing the Printer Top
Cover on page 230.

2. Remove the following cables from the printer PWA:

• Power supply unit to printer PWA power cable (1)
• Display expansion board to printer PWA power cable (2)
• Display expansion board to printer PWA data cable (3)

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3. Remove the printer cable from the cable slot in the printer PWA.

4. Using a T10 Torx screwdriver, remove the printer module to printer PWA ground
cable.

5. Using a T10 Torx screwdriver, remove the five screws securing the PWA to the
bottom cover of the printer assembly.

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The printer PWA is removed from the bottom cover of the printer assembly.
Replacing the Printer PWA
CAUTION:
ELECTRIC SHOCK - Improper fastening of ground cables may cause electric
shock.
To avoid risk of electric shock, the ground cables must be fastened securely.

1. Place the printer PWA in position on the bottom cover of the printer assembly.

2. Using a T10 Torx screwdriver, fasten the printer module to printer PWA ground
cable.

3. Using a T10 Torx screwdriver, fasten the remaining four screws to secure the
printer PWA to the bottom cover of the printer assembly.

4. Insert the printer cable to the cable slot in the printer PWA.

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5. Insert the following cables in their respective terminals in the printer PWA:
• Power supply unit to printer PWA power cable (1)
• Display expansion board to printer PWA power cable (2)
• Display expansion board to printer PWA data cable (3)

6. Replace the top cover of the printer assembly. See Replacing the Printer Top
Cover on page 231.
NOTE:
On first restart after the printer PWA is replaced, automatic writer software
upgrade is automatically initiated by the device.

Paper Tray FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver
• Flathead screwdriver

Removing the Paper Tray

1. Open the paper tray.

2. Press the tab on the right side of the paper tray with a flat-head screwdriver to
release the paper tray and pull it out completely.

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3. Place the paper tray in a vertical position on a flat surface and use a T10 Torx
screwdriver to remove the three screws securing the printer roller to the paper
tray.

4. Remove the printer roller from the paper tray and set it aside to be attached to
the new paper tray.
Replacing the Paper Tray
1. Place the new paper tray in a vertical position on a flat surface.

2. Place the printer roller that was removed from the old paper tray on to the new
paper tray.

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3. Align the holes of the paper tray to the roller.

4. Using a T10 Torx screwdriver, fasten the three screws to secure the roller to the
paper tray.

5. Insert the paper tray into the device.

Printer Roller FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver
• Flathead screwdriver

Removing the Printer Roller

1. Open the paper tray.

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2. Press the tab on the right-side of the paper tray with a flat-head screwdriver to
release the paper tray and pull it out completely.

3. Place the paper tray in a vertical position on a flat surface and use a T10 Torx
screwdriver to remove the three screws securing the printer roller to the paper
tray.

4. Remove the printer roller from the paper tray.

Replacing the Printer Roller
1. Place the paper tray in a vertical position on a flat surface.

2. Place the new printer roller on to the paper tray.

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3. Align the holes of the paper tray to the roller.

4. Using a T10 Torx screwdriver, fasten the three screws to secure the roller to the
paper tray.

5. Insert the paper tray into the device.

Printer Module FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T10 Torx screwdriver
• Flathead screwdriver

Removing the Printer Module

1. Remove the top cover of the printer assembly. See Removing the Printer Top
Cover on page 230.

2. Disconnect the printer cable from its terminal in the printer PWA.
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3. Open the paper tray.

4. Press the tab on the right-side of the paper tray with a flat-head screwdriver to
release the paper tray, and pull it out completely.

5. Using a T10 Torx screwdriver, remove the four screws and washers securing the
printer bracket to the bottom cover of the printer assembly.

6. Place the paper tray in a vertical position on a flat surface and use a T10 Torx
screwdriver to remove the three screws securing the printer roller to the paper
tray.

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7. Remove the printer roller from the paper tray.

Replacing the Printer Module
1. Disengage the roller from the print bracket so that you can attach it to the paper
tray.

2. Using a T10 Torx screwdriver, fasten the printer module to printer PWA ground
cable.
CAUTION:
ELECTRIC SHOCK - Improper fastening of ground cables may cause electric
shock.
To avoid risk of electric shock, the ground cables must be fastened securely.

3. Place the new printer bracket in position, and use a T10 Torx screwdriver to
fasten the four screws and washers to secure it to the bottom cover of the
printer assembly.

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4. Connect the printer cable to its terminal in the printer PWA.

5. Disengage the roller from the printer bracket.

6. Place the paper tray in a vertical position on a flat surface, and place the new
printer roller on to the paper tray.
Ensure that the roller is placed in alignment with the holes in the paper tray.

7. Using a T10 Torx screwdriver, fasten the three screws to secure the roller to the
paper tray.

8. Insert the paper tray into the device.

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9. Replace the top cover of the printer assembly. See Replacing the Printer Top
Cover on page 231.

Printer Bottom Cover FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T25 Torx screwdriver
• T20 Torx screwdriver
• T10 Torx screwdriver
• Flathead screwdriver

Removing the Printer Bottom Cover

1. Remove the device from the trolley. See Removing the Device from the Trolley on
page 270.

2. Place the device on a flat surface on an ESD mat, and press the tab on the right
side of the paper tray with a flat-head screwdriver to release the paper tray and
pull it out completely.

3. Turn the printer assembly upside down and place it carefully on a flat surface
such that it rests on the printer top cover.

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4. Using a T20 Torx screwdriver, remove the three screws on the front and two
screws on the right-side of the handle and four screws on the rear-side of the
handle.

5. Lift the printer assembly and place it carefully on a flat surface so that it rests
on the printer bottom cover. Lift the top cover of the printer assembly and
disconnect the printer PWA to keyboard cable from its terminal. Remove the
printer top cover.

6. Remove the printer to expansion board power cable (1) and data cable (2) from
their terminals in the printer PWA.

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7. Using a T10 Torx screwdriver, remove the screw securing the following cables to
the neck bracket:
• Display arm to neck bracket ground cable (3), and
• Power inlet module to neck bracket ground cable (4).

8. Using a T10 Torx screwdriver, remove the screw securing the display arm cover
to the display arm hinge assembly.

9. Remove the display arm cover.

10. Firmly support the display assembly with your hands, and use a T25 Torx
screwdriver to remove the three screws securing the display arm hinge assembly
to the printer assembly.

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NOTE:
Hold the display subsystem firmly on both sides while detaching it from the
printer assembly to prevent it from falling.

11. Using a T10 Torx screwdriver, remove the two screws securing the power inlet
module assembly to the printer bottom cover.

This also disconnects the printer bracket earthing cable from the power inlet
module assembly.

12. Disconnect the three AC inlet to power supply cables from the cable terminals in
the power inlet module.

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The power inlet module assembly is removed from the printer bottom cover.

13. Using a T10 Torx screwdriver, remove the two screws securing the power supply
assembly holder to the bottom cover of the printer assembly.

14. Disconnect the power supply unit to printer PWA cable from its terminals.

15. Disconnect the power supply unit to AC inlet power and data cable from its
terminal.

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16. Using a T10 Torx screwdriver, remove the screw to disconnect the AC inlet to the
power supply unit cable.

17. Hold the printer assembly in a vertical position, and use a T20 Torx screwdriver
to remove the four screws securing the ground contact and display neck bracket
to the bottom cover of the printer assembly.

18. Remove the display neck bracket from the printer assembly.

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19. Disconnect the printer cable from its terminal in the printer PWA.

20. Using a T10 Torx screwdriver, remove the two screws securing the printer
module to printer PWA ground cable.

21. Using a T10 Torx screwdriver, remove the remaining three screws and washers
securing the printer bracket to the bottom cover of the printer assembly, and
remove the printer module.

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22. Using a T10 Torx screwdriver, remove the remaining three screws securing the
PWA to the bottom cover of the printer assembly.

The printer PWA is removed from the bottom cover of the printer assembly.

23. Using a T10 Torx screwdriver, remove the six screws securing the battery holder
to the bottom cover of the printer assembly.

24. Using a T10 Torx screwdriver, remove the screw from the bracket of the hinge pin
securing the battery door to the bottom cover of the printer assembly.

25. Hold the battery door firmly, and remove the hinge pin from the slot to release
the battery door.

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NOTE:
Make sure to hold the battery door while removing the hinge pin to prevent it
from falling.

Replacing the Printer Bottom Cover

CAUTION:
ELECTRIC SHOCK - Improper fastening of ground cables may cause electric
shock.
To avoid risk of electric shock, the ground cables must be fastened securely.

NOTE:
The printer bottom cover FRU is assembled with the display neck bracket and
contact ground.

1. Place the battery holder in its position over the bottom cover of the printer
assembly.

2. Using a T10 Torx screwdriver, fasten the six screws to secure the battery holder
to the bottom cover of the printer assembly.

3. Place the battery door in position as indicated by the arrow and insert the hinge
pin into the slot from the other side to hold the battery door in position.

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4. Using a T10 Torx screwdriver, fasten the screw to the bracket of the hinge pin to
secure the battery door to the bottom cover of the printer assembly.

5. Place the printer PWA in position on the bottom cover of the printer assembly.
Using a T10 Torx screwdriver, fasten the three screws securing the PWA to the
bottom cover of the printer assembly.

6. Using a T10 Torx screwdriver, fasten the three screws and washers securing the
printer bracket to the bottom cover of the printer assembly.

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7. Using a T10 Torx screwdriver, fasten the two screws securing the printer module
to printer PWA ground cable.

8. Connect the printer cable to its terminal in the printer PWA.

9. Using a T10 Torx screwdriver, fasten the screw to connect the AC inlet to the
power supply unit ground cable.

10. Connect the power supply unit to AC inlet power and data cable.

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11. Connect the power supply unit to printer PWA cable to its terminals.

12. Place the power supply assembly into its position in the printer assembly. Using
a T10 Torx screwdriver, fasten the two screws securing the power supply unit
holder to the bottom cover of the printer assembly.

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13. Insert the three AC inlet to power supply cables into the respective cable
terminals in the power inlet module.

14. Place the power inlet module assembly in position and use a T10 Torx
screwdriver to fasten the two screws securing the power inlet module assembly
to the printer bottom cover.

This also connects the printer bracket and earthing cable to the power inlet
module assembly.

15. Firmly support the display assembly with your hands, and use a T25 Torx
screwdriver to fasten the three screws securing the display arm hinge assembly
to the printer assembly.

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NOTE:
Hold the display subsystem firmly on both sides while attaching it to the
printer assembly to prevent it from falling.

16. Place the display arm cover on the display arm hinge assembly.

17. Using a T10 Torx screwdriver, fasten the screw securing the display arm cover to
the display arm hinge assembly.

18. Connect the printer to expansion board power cable (1) and data cable (2) to
their terminals in the printer PWA.

19. Using a T10 Torx screwdriver, fasten the screw securing the following cables to
the neck bracket:
• Display arm to neck bracket ground cable (3), and

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• Power inlet module to neck bracket ground cable (4).

20. Connect the printer PWA to keyboard cable to its terminal on the printer top
cover. Fix the top cover on the printer assembly.

21. Turn the printer assembly upside down and place it carefully on a flat surface
such that it rests on the printer top cover.

22. Using a T20 Torx screwdriver, fasten the three screws on the front and two
screws on the right-side of the handle and four screws on the rear-side of the
handle.

23. Insert the paper tray into the device.

24. Replace the device on the trolley. For more information, see Replacing the Device
on the Trolley on page 271.

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13
FRU Replacement: Variable or Fixed
Height Trolley
Device Replacement
Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• 5 mm Allen key

Removing the Device from the Trolley

1. Remove the sliding tray.

2. Using a 5 mm Allen key, remove the four screws on the bottom of the handle.

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3. Carefully lift the device from the handle of the trolley.

NOTE:
Hold the device firmly on both sides while detaching it from the handle to
prevent it from falling.

Replacing the Device on the Trolley

1. Carefully place the device on the handle of the trolley.
NOTE:
Hold the device firmly on both sides while placing it on the handle to prevent
it from falling.

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2. Using a 5 mm Allen key, fasten the four screws on the bottom of the handle.

3. Assemble the sliding tray.

Sliding Tray FRU Replacement

1. Pull out the sliding tray from the handle.

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2. Insert the dividers in the new sliding tray, and slide the tray into position under
the handle.

Rear Bin FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• 1/8 inch Allen key

1. Press the top portion of the rear cleat firmly and push the rear bin from below to
release it from the accessory track.

2. Using a 1/8 inch Allen key, loosen the two screws fastening the rear cleat to the
accessory track.

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3. Slide the rear clear down the accessory track to remove it.

4. Slide the new rear cleat from the top of the accessory track, and place it in
position.

5. Using a 1/8 inch Allen key, fasten the two screws to secure the cleat to the
accessory track.

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6. Slide the new rear bin into position from the top of the cleat.

Accessory Track FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• 1/8 inch Allen key
• T20 Torx screwdriver

Removing the Accessory Track

1. Press the top portion of the rear cleat firmly and push the rear bin from below to
release it from the accessory track.

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2. Using a 1/8 inch Allen key, loosen the two screws fastening the rear cleat to the
accessory track.

3. Slide the rear clear down the accessory track to remove it.

4. Using a T20 Torx screwdriver, remove the five screws fastening the accessory
track to the rear cover of the trolley.

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Replacing the Accessory Track

1. Place the accessory track in position, and use a T20 Torx screwdriver to fasten
the five screws securing the accessory track to the rear cover of the trolley.

2. Slide the rear cleat from the top of the accessory track, and place it in position.

3. Using a 1/8 inch Allen key, fasten the two screws to secure the cleat to the
accessory track.

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4. Slide the rear bin into position from the top of the cleat.

Handle FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• 6 mm Allen key

Removing the Handle

1. Remove the device from the trolley. See Removing the Device from the Trolley on
page 270.

2. Using a 6 mm Allen key, remove the four screws fastening the handle to the
variable/fixed height assembly.

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3. Hold the handle firmly, and carefully lift it up from the trolley.

Replacing the Handle

1. Hold the handle firmly, and place it carefully on the variable/fixed height
assembly.

2. Using a 6 mm Allen key, fasten the four screws securing the handle to the
variable/fixed height assembly.

3. Replace the device on the trolley. See Replacing the Device on the Trolley on page
271.

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Trolley Front and Rear Covers FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T30 Torx screwdriver
• Flathead screwdriver
• 2.5 mm Allen key
• 3 mm Allen key

Removing the Trolley Covers

1. Remove the device from the trolley. See Removing the Device from the Trolley on
page 270.

2. Remove the handle from the trolley. See Removing the Handle on page 278.

3. Remove the accessory track. See Removing the Accessory Track on page 275.

4. Using a flat-head screwdriver, remove the ten rear plugs.

5. Using a T30 Torx screwdriver, remove the ten screws securing the rear cover of
the trolley to the front cover.

6. Remove the front cover of the trolley.

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7. Using a 2.5 mm Allen key, remove the screw fastening the ESD wire to the rear
cover of the trolley.

8. Using a 3 mm Allen key, remove the four screws securing the rear cover of the
trolley to the wheel bases, and remove the rear cover from the trolley.

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Replacing the Trolley Covers

1. Place the rear cover of the trolley in its position on the wheel base, and use a 3
mm Allen key to fasten the four screws securing it to the wheel base.

2. Using a 2.5 mm Allen key, fasten the screw securing the ESD wire to the rear
cover of the trolley.

3. Place the front cover of the trolley on the wheel base.

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4. Using a T30 Torx screwdriver, fasten the ten screws securing the rear cover of
the trolley to the front cover.

5. Place the ten plugs in position to cover the screws.

6. Replace the accessory track and rear bin. See Replacing the Accessory Track on
page 277.

7. Replace the handle on the trolley. See Replacing the Handle on page 279.

8. Replace the device on the trolley. See Replacing the Device on the Trolley on page
271.

Fixed Height FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T30 Torx screwdriver
• Flathead screwdriver
• 2.5 mm Allen key

Removing the Fixed Height Assembly

1. Remove the device from the trolley. See Removing the Device from the Trolley on
page 270.

2. Remove the handle from the trolley. See Removing the Handle on page 278.

3. Remove the accessory track. See Removing the Accessory Track on page 275.

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4. Using a flat-head screwdriver, remove the ten rear plugs.

5. Using a T30 Torx screwdriver, remove the ten screws securing the rear cover of
the trolley to the front cover.

6. Remove the front cover of the trolley.

7. Using a 2.5 mm Allen key, remove the screw fastening the ESD wire to the rear
cover of the trolley.

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8. Using a T30 Torx screwdriver, remove the six screws securing the spacer of the
fixed height assembly to the rear cover of the trolley.

9. Using a T30 Torx screwdriver, remove the four screws securing the fixed height
assembly to the spacer and rear cover of the trolley.

10. Remove the fixed height assembly from the trolley.

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Replacing the Fixed Height Assembly

1. Install the fixed height assembly to the trolley.

2. Using a T30 Torx screwdriver, fasten the four screws securing the fixed height
assembly to the spacer and rear cover of the trolley.

3. Using a T30 Torx screwdriver, fasten the six screws securing the spacer of the
fixed height assembly to the rear cover of the trolley.

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4. Using a 2.5 mm Allen key, fasten the screw securing the ESD wire to the rear
cover of the trolley.

5. Affix the front cover of the trolley to the rear cover.

6. Using a T30 Torx screwdriver, fasten the ten screws securing the rear cover of
the trolley to the front cover.

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7. Place the ten plugs in position to cover the screws.

8. Replace the accessory track and rear bin. For more information, see Replacing
the Accessory Track on page 277.

9. Replace the handle on the trolley. For more information, see Replacing the
Handle on page 279.

10. Replace the device on the trolley. For more information, see Replacing the Device
on the Trolley on page 271.

Variable Height FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• T30 Torx screwdriver
• Flathead screwdriver
• 2.5 mm Allen key

Removing the Variable Height Assembly

1. Remove the device from the trolley. See Removing the Device from the Trolley on
page 270.

2. Remove the handle from the trolley. See Removing the Handle on page 278.

3. Remove the accessory track. See Removing the Accessory Track on page 275.

4. Using a flat-head screwdriver, remove the ten rear plugs.

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5. Using a T30 Torx screwdriver, remove the ten screws securing the rear cover of
the trolley to the front cover.

6. Remove the front cover of the trolley.

7. Using a 2.5 mm Allen key, remove the screw fastening the ESD wire to the rear
cover of the trolley.

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8. Using a T30 Torx screwdriver, remove the six screws securing the variable height
assembly to the rear cover of the trolley.

9. Carefully remove the variable height assembly from the trolley.

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Replacing the Variable Height Assembly

1. Place the variable height assembly in position ensuring that the grommet is fixed
to the neck of the rear cover of the trolley.

2. Using a T30 Torx screwdriver, fasten the six screws securing the variable height
assembly to the rear cover of the trolley.

3. Using a 2.5 mm Allen key, fasten the screw securing the ESD wire to the rear
cover of the trolley.

4. Affix the front cover of the trolley to the rear cover.

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5. Using a T30 Torx screwdriver, fasten the ten screws securing the rear cover of
the trolley to the front cover.

6. Place the ten plugs in position to cover the screws.

7. Replace the accessory track and rear bin. See Replacing the Accessory Track on
page 277.

8. Replace the handle on the trolley. See Replacing the Handle on page 279.

9. Replace the device on the trolley. See Replacing the Device on the Trolley on page
271.

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Trolley Wheels or Wheel Base FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• 6 mm Allen key

Removing the Trolley Wheels or Wheel Base

1. Remove the device from the trolley. See Removing the Device from the Trolley on
page 270.

2. Remove the handle from the trolley. See Removing the Handle on page 278.

3. Remove the trolley covers. See Removing the Trolley Covers on page 280.

4. Turn the wheel base of the trolley upside down, and tilt it sideways so that the
wheels that need to be removed are resting on the surface.

5. Using a 6 mm Allen key, remove the screws securing the four wheels to the
wheel base, and pull out each wheel.

Replacing the Trolley Wheels or Wheel Base

1. Place the wheel base of the trolley upside down.

2. Insert the four wheels into the slots in the wheel base, and use a 6mm Allen key
to fasten the screws securing the wheels to the base.
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3. Lift the wheel base and place it on the ground so that it stands on the wheels,
and lock the front wheels.

4. Replace the trolley covers. See Replacing the Trolley Covers on page 282.

5. Replace the handle on the trolley. See Replacing the Handle on page 279.

6. Replace the device on the trolley. See Replacing the Device on the Trolley on page
271.

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14
FRU Replacement: Basic Trolley
Sliding Tray FRU Replacement
Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• 3 mm Allen key

Removing the Sliding Tray

1. Pull out the sliding tray from the handle.

2. Using a 3 mm Allen key, remove the four screws securing the rear Delrin rail to
the handle.

3. Using a 3 mm Allen key, remove the four screws securing the front Delrin rail to
the handle.

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Replacing the Sliding Tray

1. Assemble the spring plunger into the rear Delrin rail.

2. Insert the spring plunger of the rear Delrin rail into its slot under the handle.

3. Using 3 mm Allen key, fasten the four screws securing the rear Delrin rail to the
handle.

4. Place the front Delrin rail in its position beneath the handle.

5. Using a 3 mm Allen key, fasten the four screws securing the front Delrin rail to
the handle.

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6. Insert the dividers in the new sliding tray, and slide the tray into position under
the handle.

Handle FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• 3/16 inch Allen key

Removing the Handle

1. Remove the device from the trolley. See Removing the Device from the Trolley on
page 270.

2. Using a 3/16 inch Allen key, remove the four screws securing the handle to the
column.

3. Carefully remove the handle from the column.

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Replacing the Handle

1. Place the handle carefully on the column of the trolley, and use a 3/16 inch Allen
key to fasten the four screws securing the handle to the column.

2. Replace the device on the trolley. See Replacing the Device on the Trolley on page
271.

Column FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• 3/16 inch Allen key

Removing the Column

1. Remove the device from the trolley. See Removing the Device from the Trolley on
page 270.

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2. Remove the handle from the trolley. See Removing the Handle on page 297.

3. Place the trolley on its side.

4. Using a 3/16 inch Allen key, remove the four screws securing the column to the
trolley wheel base.

5. Remove the column.

Replacing the Column
1. Hold the column in position, and use a 3/16 inch Allen key to fasten the four
screws to secure the column to the trolley wheel base.

2. Bring the trolley back to the standing position.

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3. Replace the handle on the trolley. See Replacing the Handle on page 298.

4. Replace the device on the trolley. See Replacing the Device on the Trolley on page
271.

Trolley Wheels or Wheel Base FRU Replacement

Before beginning the FRU replacement procedure, follow the instructions in Preparing
the System for FRU Replacement on page 129.
Tools Required:
• 6 mm Allen key
• 3/8 inch open-end wrench

Removing the Trolley Wheels or Wheel Base

1. Remove the device from the trolley. For more information, see Removing the
Device from the Trolley on page 270.

2. Remove the handle from the trolley. For more information, see Removing the
Handle on page 297.

3. Remove the column. For more information, see Removing the Column on page
298.

4. Turn the wheel base of the trolley upside down on the ground.

5. Remove the four wheels affixed to the wheel base by pulling out each wheel.

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If you are replacing just the wheels, go to Replacing the Trolley Wheels or Wheel
Base on page 302.
If you are replacing the wheel base, proceed to step 6.

6. Using a 3/8 inch open-end wrench, remove lock nut that secures the drag wire to
the wheel base, and remove the drag wire.

7. Hold the wheel base in the vertical position, and use a 6 mm Allen key to loosen
the fastener on the other side.

8. Using a 3/8 inch open-end wrench, remove the hex nut at the bottom of the
wheel base, and release the fastener from the top.

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Replacing the Trolley Wheels or Wheel Base

1. Place the wheel base of the trolley upside down on the ground.

2. Insert each wheel into its slot in the wheel base.

If you are replacing just the wheels, skip to step 6.

If you are replacing the wheel base, proceed to step 3.

3. Hold the wheel base in the vertical position, and insert the washer and fastener
enclosed with split lock washer and the other washer through the hole in the
center of the wheel base using a 6 mm Allen key.

4. Insert a hex-nut from the other side and use a 3/8 inch open-end wrench to
secure the fastener.

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5. Insert the drag wire and use a 3/8 inch open-end wrench to fasten the lock nut
to secure the drag wire to the wheel base.

6. Replace the column. For more information, see Replacing the Column on page
299.

7. Replace the handle on the trolley. For more information, see Replacing the
Handle on page 298.

8. Replace the device on the trolley. For more information, see Replacing the Device
on the Trolley on page 271.

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15
Functional Checkout
Recommended Maintenance
Regular yearly maintenance, irrespective of usage, is essential to ensure that the
equipment is always functional when required.
Refer to the MAC VU360™ Resting ECG Analysis System Operator's Manual for cleaning
procedures. The system does not require any calibration procedures. GE Healthcare
recommends that you perform electrical safety checks annually. See Functional
Checkout Procedures on page 311.
WARNING:
EQUIPMENT FAILURE AND HEALTH HAZARDS - Failure on the part of all responsible
individuals, hospitals, or institutions employing the use of this device to implement
the recommended maintenance schedule may cause equipment failure and
possible health hazards. The manufacturer does not in any manner, assume the
responsibility for performing the recommended maintenance schedule, unless an
Equipment Maintenance Agreement exists. The sole responsibility rests with the
individuals, hospitals, or institutions utilizing the device.

Functional Checkout Workflow

This procedure shows you the workflow to perform a functional checkout of the
device.
This section identifies the workflow of the visual inspections and functional checkout
procedures that must be performed whenever a FRU is replaced. All inspection and
checkout procedures identified for a FRU also apply to the FRU’s internal expansion
boards and components.
1. Locate the appropriate FRU or non-FRU repair in one of the following tables:
• Table 80: Basic System FRU Repairs on page 305
• Table 81: Optional System FRU Repairs on page 306
• Table 82: Non-FRU Repairs on page 307

2. To perform the visual inspections required for the repair, do the following:

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a) Record the numbers in the repair’s corresponding Visual Inspections

column.
b) Refer to Visual Inspection [as per IEC62353:2014(subsection 5.2) requirement]
on page 307.
c) Locate and perform the inspections associated with the numbers in the
repair’s corresponding Visual Inspections column.

3. To perform the functional checkouts required for the repair, do the following:
a) Record the numbers in the repair’s corresponding Functional Checkouts
column.
b) Refer to Functional Checkout Procedures on page 311.
c) Record the numbers in the repair’s corresponding Functional Checkouts
column.

FRU Repairs
This section provides an overview of the types of FRU repairs and their associated
visual inspections and functional checkout procedures.
FRU repairs can be categorized into two types:
• Table 80: Basic System FRU Repairs on page 305
• Table 81: Optional System FRU Repairs on page 306

Table 80: Basic System FRU Repairs

FRU Visual Functional Checkouts
Inspections
Operational Diagnostic Electrical Safety
Checks Checks Checks

Keyboard 1, 3, 10, 11, 12 1, 2 1, 17 Yes

Assembly

PWA for Printer 1, 10, 11, 12, 13 1, 2 7 Yes

Power Supply 5, 10, 11, 12 1, 2 - Yes

Power Inlet 1, 5, 10, 11, 12 1, 2 - Yes

Module

Printer Module 1, 10,11, 12, 13 1, 2 7 Yes

Battery 1, 7 1, 2 3 -

Touchscreen 1, 4 1, 2 2 Yes

Display Assembly 1, 10, 11, 12 1, 2 2, 5, 10, 17 Yes

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FRU Visual Functional Checkouts

Inspections
Operational Diagnostic Electrical Safety
Checks Checks Checks

Expansion Board 1, 6, 12, 13 1, 2 2, 5, 6, 8, 9, 11, Yes

14,15, 17

CPU Board 1, 6, 12, 13 1, 2 2 Yes

with Heat Sink,
Thermal Pad

FIPS Wireless 1, 9, 10, 11, 12, 13 1, 2 9 Yes

Module

AC Power Cord 1, 6 1, 2 - -

Acquisition 1, 2 1, 2 11, 12 -
Module Cable

Trolley or Casters 1, 8 6 - -

Hardware Kit 1, 6, 10, 11, 12 1, 2, 6 - Yes

(Plastic parts,
fasteners,
bracket)

Harness/Cables 1, 10, 11, 12 1, 2 1, 2, 3, 4, 5, 6, 7, 8, Yes

9, 10, 12, 13, 14,
15, 16, 17

Table 81: Optional System FRU Repairs

FRU Visual Functional Checkouts
Inspections
Operational Diagnostic Electrical Safety
Checks Checks Checks

KISS Pump 1, 12 1, 2 15 -

Barcode Reader 1 1, 2 4 -

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Non-FRU Repairs
This section provides an overview of the types of non-FRU repairs and their
associated visual inspections and functional checkout procedures.

Table 82: Non-FRU Repairs

Type of Repair Visual Functional Checkouts
Inspection
Operational Diagnostic Electrical Safety
Checks Checks Checks

No parts replaced 7, 10, 11, 12, 13 1, 2, 3, 4, 5, 6 - Yes (If the device is

opened)

Software Update - 1, 2, 3, 4, 5, 6 - -

Hardware Upgrade 10, 11, 12, 13 1, 2, 3, 4, 5, 6 - Yes (If the device is

opened)

Annual Electrical 1, 2, 3, 4, 5, 6, 7 1, 2, 3, 4, 5, 6 1, 2, 3, 4, 5, 6, 7, Yes

Safety Checkout 8, 9, 10, 11, 12,
13, 14, 15, 16,
17

Visual Inspection [as per IEC62353:2014(subsection 5.2)

requirement]
Visual inspections are performed to ensure that the repair procedure is successful.
A thorough visual inspection of the equipment can save time. Disconnected cables,
foreign debris on expansion boards, missing hardware, or loose components can
frequently cause symptoms and equipment failures that may seem to be unrelated
and difficult to track.
CAUTION:
ELECTRICAL HAZARD - Improper handling during visual inspection could result
in electrical shock.
To avoid potential shock, observe the following guideline at all times: Before
inspecting or cleaning the device, turn it off, unplug it from AC power, and
remove the battery.
1. Verify the device surface is free of cracks, dust collection, or other damages.

2. Inspect the patient cable, leadwires, and electrodes and verify they do not exhibit
any of the following problems:
• Defects or damages
• Metal part corrosion
• Discoloration

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• Brittle wires and connectors

• Expiration

3. Verify the keyboard does not exhibit any of the following problems:
• Cuts or cracks in the keyboard membrane
• Illegible labels on the keys

4. Verify the touchscreen display does not exhibit any of the following problems:
• Scratches or cracks
• An opaque display filter (transparent part of the keyboard bezel) that impair
viewing

5. Verify the power source does not exhibit any of the following problems:
• Faulty wiring, especially the AC outlet
• Circuit not dedicated to the system
NOTE:
Power source problems can cause static discharge, resetting problems, and
noise.

6. Verify the I/O connectors, cables, and AC power cord do not exhibit any of the
following problems:
• Fraying or other damage
• Bent prongs or pins
• Cracked housing
• Loose screws in the plugs

7. Verify the battery pack does not exhibit any of the following problems:
• Cracked, swollen, or leaky battery pack enclosure
• Debris on the battery pack electrical contacts

8. Verify the trolley and casters do not exhibit any problem.

9. Verify the wireless antenna does not exhibit any of the following problems:
• Loose connection
• Dirt, scratches, or debris on the contacts

10. Verify all harnesses do not exhibit any of the following problems:
• Excessive tension or wear
• Loose connection
• Strain reliefs out of place

11. Verify all ground wires/wiring does not exhibit any of the following problems:

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• Loose wires or ground strap connections

• Faulty wiring
• Wires pinched or in a vulnerable position

12. Verify all mounting hardware/fasteners have been replaced and secured.
Check for loose or missing screws or other hardware, especially fasteners used
as connections to ground planes on expansion boards.

13. Verify the circuit boards do not exhibit any of the following problems:
• Moisture, dust, or debris (top and bottom)
• Loose or missing components
• Burn damage or the smell of over-heated components
• Socketed components not firmly seated
• Expansion board not seated properly in edge connectors
• Solder problems: cracks, splashes on board, incomplete feedthrough, prior
modifications or repairs

14. Verify the safety related marking, labels and labeling on the product are legible
and complete.

Electrical Safety Checks

Perform the current leakage test and ground continuity tests and verify the test
results meet requirements.
The grounding point is the equipotential plug shown in the following figure:

Table 83: Electrical Safety Checklist

Step Test Condition UUT - ON Result Leakage
Current Limits

Measuring of Protective Earth Resistance [As per IEC 62353:2014 (subsection 5.3.2)
requirement]

1 AC mains power cord ground NA _____ Pass/Fail Ohm

prong to exposed metal surface Ohm
(ground lug)

Equipment Leakage Current [As per IEC 62353:2014 (subsection 5.3.4.2) requirement]

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Step Test Condition UUT - ON Result Leakage

Current Limits

1 Forward Polarity NC ______ Pass/Fail 500 uA

uA

2 Neutral open, Forward Polarity SFC ______ Pass/Fail 1000 uA

uA

3 Neutral open, Reverse Polarity SFC ______ Pass/Fail 1000 uA

uA

4 Reverse Polarity NC ______ Pass/Fail 500 uA

uA

Touch Current

1 Forward Polarity NC ______ Pass/Fail 100 uA

uA

2 Neutral open, Forward Polarity SFC ______ Pass/Fail 500 uA

uA

3 Ground open, Forward Polarity SFC ______ Pass/Fail 500 uA

uA

4 Ground open, Reverse Polarity SFC ______ Pass/Fail 500 uA

uA

5 Neutral open, Reverse Polarity SFC ______ Pass/Fail 500 uA

uA

6 Reverse Polarity NC ______ Pass/Fail 100 uA

uA

Patient Leakage Current

1 Forward Polarity NC ______ Pass/Fail 10 uA

uA

2 Neutral open, Forward Polarity SFC ______ Pass/Fail 50 uA

uA

3 Ground open, Forward Polarity SFC ______ Pass/Fail 50 uA

uA

4 Ground open, Reverse Polarity SFC ______ Pass/Fail 50 uA

uA

5 Neutral open, Reverse Polarity SFC ______ Pass/Fail 50 uA

uA

6 Reverse Polarity NC ______ Pass/Fail 10 uA

uA

Applied Part leakage current [As per IEC 62353:2014 (subsection 5.3.4.3) requirement]

1 Forward Polarity SFC ______ Pass/Fail 50 uA

uA
Neutral / Ground Closed

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Step Test Condition UUT - ON Result Leakage

Current Limits

2 Reverse Polarity SFC ______ Pass/Fail 50 uA

uA
Neutral / Ground Closed

Key to Condition Abbreviations

• NC = Normal Condition
• SFC = Single Fault Condition
• NA = Not Applicable
• UUT = Unit Under Test
• All SIPs/SOPs grounded.

Functional Checkout Procedures

This procedure shows you how to perform a functional checkout of the device.
Make sure that you have performed a visual inspection of the replaced FRU.
Functional checkouts are performed to verify that the repair procedure is successful.
There are two types of functional checkout procedures.
• Operational Checks on page 311
• Diagnostic Checks on page 311

Operational Checks
NOTE:
For more information on each check, refer the MAC VU360™ Resting ECG Analysis
System Operator's Manual.

1. Record a rhythm strip of simulated ECG data and verify it recorded successfully.

2. Record a 12-lead ECG and verify it is analyzed and recorded successfully. Use an
ECG simulator set with Normal Sinus Rhythm (NSR), a known heart rate, and a
known gain, for example, NSR @ 80bpm, 1 mV R-wave.

3. Store a simulated ECG and verify it stored successfully.

4. Transmit a simulated ECG and verify the data was successfully received.

5. Scan a barcode using the barcode reader connected to the device and verify the
barcode reader communicates successfully with the device.

6. Lock the trolley casters and verify the wheels do not move.
Diagnostic Checks
1. Perform the Keyboard Diagnostics and verify the test passed successfully.
See Performing Keyboard Diagnostics on page 83.
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2. Perform the Touchscreen Diagnostics and verify the test passed successfully.
See Perform Touchscreen Diagnostics on page 84.

3. Perform the quick battery charge and discharge test and verify the test passed
successfully.
See Perform Quick Battery Charge and Discharge Test.

4. Perform the Barcode Diagnostics and verify the test passed successfully.
See Perform Barcode Diagnostics on page 92.

5. Perform the Display Diagnostics and verify the test passed successfully.
See Perform Display Diagnostics on page 94.

6. Perform the Audio Diagnostics and verify the test passed successfully.
See Perform Audio Diagnostics on page 95.

7. Perform the Writer Diagnostics and verify the test passed successfully.
See Perform Writer Diagnostics on page 96.

8. Perform the LAN Diagnostics and verify the test passed successfully.
See Perform LAN Diagnostics on page 102.

9. Perform the WLAN Diagnostics and verify the test passed successfully.
See Perform WLAN Diagnostics on page 104.

10. Perform the Brightness Diagnostics and verify the test passed successfully.
See Perform Brightness Diagnostics on page 107.

11. Perform the Acquisition LED Diagnostics and verify the test passed successfully.
See Performing Acquisition LED Diagnostics on page 108.

12. Perform the Acquisition Pushbutton Diagnostics and verify the test passed
successfully.
See Performing Acquisition Pushbutton Diagnostics on page 109.

13. Perform the Acquisition Barcode Diagnostics and verify the test passed
successfully.
See Performing Acquisition Barcode Reader Diagnostics on page 111.

14. Perform the USB Port Diagnostics and verify the test passed successfully.
See Perform USB Port Diagnostics.

15. Perform the KISS Pump Diagnostics and verify the test passed successfully.
See Perform KISS Pump Diagnostics on page 113.

16. Perform the Keyboard LED Diagnostics and verify the test passed successfully.
See Perform Keyboard LED Diagnostics on page 114.

17. Perform the Accelerometer Diagnostics and verify the test passed successfully.

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See Performing Accelerometer Diagnostics on page 115.

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16
Troubleshooting
ECG Data Noise
Several factors can result in unacceptable noise levels on ECGs:
• Environmental factors
Interference from electromagnetic equipment (such as radios, cell phones, or other
medical equipment) can result in excess noise. Verify the environment in which
the device is being used meets the minimum EMC requirements. Refer to the MAC
VU360™ Resting ECG Analysis System Regulatory and Safety Manual for more
information.
• Inadequate patient preparation
Improper patient preparation or electrode placement can result in excess noise on
ECGs.
• Verify the patient’s skin has been properly prepared and that the electrodes
have been placed correctly.
• Check the patient’s position. The patient should remain motionless during the
acquisition of a resting ECG.
Refer to the MAC VU360™ Resting ECG Analysis Operator's Manual for more
information.
• Acquisition module failure
Run the Acquisition Module diagnostic test to ensure that the acquisition board is
functioning properly.
• Leadwire, cable, and electrode failure
Do the following:
• Check for defective, broken, or disconnected leadwires.
• Check for defective or expired electrodes.
You can use the Hookup Advisor to monitor ECG signal quality. It can help you
pinpoint whether the noise is caused by leadwire failure, baseline shift, muscle
artifacts, power line interference, baseline wander, or electrode noise. This can point
you to the correct areas for additional troubleshooting. Refer to the MAC VU360™
Resting ECG Analysis Operator's Manual for more information.

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Software Upgrade Errors

Table 84: Software Upgrade Errors
Error Message Reason for Failure How to Troubleshoot

Digital signature validation The software image available Ensure the software image in
failed in the USB flash drive or shared the USB flash drive or shared
folder is not digitally signed or folder is digitally signed.
corrupted.

Invalid software image The software image in the USB Ensure the USB flash drive or
flash drive or shared path is shared path contains a valid
invalid. version of the digitally signed
software image.

Software upgrade failed. System error. Retry software upgrade.

Retry. Contact GE Service if Contact your local GE
problem persists. Healthcare Service support
representative, if problem
persists.

Host software image is not The software image is not Contact your GE Healthcare
digitally signed digitally signed. Service Support representative
to obtain the digitally signed
version of the software image.

Table 85: Software Upgrade Errors- via USB

Error Message Reason for Failure How to Troubleshoot

Image is not found in the USB The software image is not Ensure the USB flash drive
path present in the inserted USB contains the correct version of
flash drive. the digitally signed software
image.

Copying software upgrade The software image or digital Verify and provide RW
files unsuccessful signature in the USB flash drive permissions to the software
is not assigned with sufficient upgrade files in the USB flash
permissions to copy the files. drive.

Connect the USB drive to Software upgrade using the Connect the USB flash drive
upgrade software USB option is selected, but the containing the digitally signed
USB flash drive is not detected. version of the software image.

Software image is not found in Software upgrade using the Verify that the USB flash drive
the USB USB option is selected, but the contains the host software
software image is not found on image in the root directory.
the USB flash drive.

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Error Message Reason for Failure How to Troubleshoot

USB access denied Software upgrade using the Enable the option to allow
USB option is selected, but access to external storage
access to the USB flash drive is devices in the General and
denied. Barcode settings. See the MAC
VU360™ Resting ECG Analysis
Setup and Configuration
Manual.

Table 86: Software Upgrade Errors- via Shared Folder

Error Message Reason for Failure How to Troubleshoot

Shared network folder is The network shared path is Ensure that the network shared
disabled in Settings screen disabled in the settings. path is enabled and configured
in the General and Barcode
settings. See the Configuring
Settings chapter in the MAC
VU360™ Resting ECG Analysis
Setup and Configuration
Manual.

Shared network not The shared path is not Ensure that the shared path
configured configured in the device. is configured in the General
and Barcode settings. See
the Configuring Settings
chapter in the MAC VU360™
Resting ECG Analysis Setup and
Configuration Manual.

Software image not found in The software image is not Ensure that the shared path
shared folder present in the shared path. contains a valid version of the
digitally signed software image.

The device is not connected to The device is not connected to Connect and configure LAN or
the network the network. WLAN in the device.

Failed to download digital The digital signature file is not Ensure the network shared
signature present in the network shared path contains a digitally signed
path. version of the software image.

Installation of software image Failed to extract the software Copy the valid software image
unsuccessful image to the inactive partition to the USB flash drive and retry
during the software upgrade software upgrade.
via a shared network.

Software image not found in The software image is not Ensure that a valid version of
shared folder present in the shared path. the digitally signed software
image files is present in the root
directory of the shared folder.

Shared network folder is Software upgrade using Configure the shared network
disabled in Settings screen the Shared Folder option is path in the General and
selected, but the shared folder Barcode settings. See the MAC
is not configured. VU360™ Resting ECG Analysis
Setup and Configuration
Manual.

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Troubleshooting Keyboard Failures

If a keyboard failure is detected, perform the Keyboard Diagnostics Test. See

Performing Keyboard Diagnostics on page 83.

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Troubleshooting

If …. Then ….

Some keys in the The keyboard is faulty. Replace the keyboard.

keyboard are not
working

None of the keys The problem may be with the keyboard, the keyboard to printer PWA
in the keyboard cable, or the printer PWA.
are working
To isolate the point of failure:
1. Perform a visual inspection of the keyboard. If there are any cuts
or cracks in the keyboard membrane, or illegible labels on the keys,
replace the keyboard. If the problem persists, proceed to the next
step.
2. Replace the keyboard to printer PWA cable. If the problem persists,
proceed to the next step.
3. Replace the printer PWA.

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Troubleshooting USB Port Failures

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Troubleshooting

If a USB port is not working, perform the following steps to detect and troubleshoot
the failure:
1. Verify that the Allow Access to External Storage Devices option is enabled in
the General and Barcode settings. If this option is disabled, access to USB flash
drives is blocked.

2. Perform the USB Port Diagnostics Test. See Performing USB Port Diagnostics on
page 112.

If …. Then ….

The USB flash drive is The USB ports are working.

detected in all three USB
ports

The USB flash drive is not 1. Check for physical damage of USB ports.
detected in the USB ports
2. Verify that the USB flash drive is inserted correctly in the USB
port.
• If the USB flash drive is detected, the USB ports are
working.
• If the USB flash drive is not detected, proceed to the next
step.
3. Repeat the diagnostics with another USB flash drive.
• If the USB flash drive is detected, the USB ports are
working.
• If the USB flash drive is not detected, proceed to the next
step.
4. Replace the expansion board. If the problem persists, proceed
to the next step.
5. Replace the CPU board.

LDAP Configuration Errors

Table 87: LDAP Configuration Errors
Error Message Error Condition How to troubleshoot:

LDAP Server unavailable The LDAP server does not Verify and update the IP address,
exist or the IP address or server name, or port and test the
server name is incorrect. connection.

LDAP Server failure • The connection to the • Verify that the server is up and test
server fails due to any the connection.
unknown reasons (for
example, the server is
down).

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Error Message Error Condition How to troubleshoot:

• The Name Path to Groups • Configure Name Path to Groups

and Name Path to Users and Name Path to Users for
are not configured for the the newly added LDAP user and
newly added LDAP user server configuration and test the
and server configuration. connection.

LDAP Server connection The connection to the server Check the network connection and
timed out times out due to a network test the connection again after
connectivity issue. network connectivity resumes.

LDAP Server The distinguished name does Verify and update the configured
Distinguished Name not exist in the LDAP server. distinguished name and test the
does not exist connection again.

LDAP authentication User login credentials are Enter correct login credentials and test
failed invalid. the connection again.

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Troubleshooting

Troubleshooting LAN Communication Failures

If the device is not connecting to the LAN, perform the following steps to detect and
troubleshoot the LAN communication failure:
1. Verify the wired network configuration in the Settings screen.

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2. Verify the LAN cable is inserted properly in the Ethernet jack (RJ45 connector).

3. Perform the LAN Diagnostics Test. See Perform LAN Diagnostics on page 102.

If …. Then ….

LAN communication is LAN is working.

established

LAN communication is not 1. Replace the expansion board. If the problem persists,
established proceed to the next step.
2. Replace the CPU board.

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Troubleshooting Wireless Communication Failures

If the device is not connecting to the WLAN, perform the following steps to detect and
troubleshoot the WLAN communication failure:
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 Troubleshooting

1. Verify Wireless is configured on the device.

2. Verify the wireless network configuration in the Settings screen.

3. Perform the WLAN Diagnostics Test. See Perform WLAN Diagnostics on page 104.

If …. Then ….

WLAN communication WLAN is working.

is established

WLAN communication For the non-FIPS option:

is not established
1. Check the wireless antennae for damages or loose connections.
• If either antenna is damaged, replace the antenna.
• If either antenna is loosely connected to the expansion
board, rectify the connection. If the problem persists,
proceed to the next step
2. Replace the expansion board.
For the FIPS option:
1. Check the wireless antennae for damages or loose connections.
• If either antenna is damaged, replace the antenna.
• If either antenna is loosely connected to the FIPS wireless
module, rectify the connection. If the problem persists,
proceed to the next step.
2. Replace the FIPS wireless module. If the problem persists,
proceed to the next step.
3. Replace the expansion board.

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Troubleshooting

Troubleshooting Touchscreen Failures

If touch gestures are not working on the screen, perform the following steps to detect
and troubleshoot the failure:
Check the touchscreen for cracks or other indications of physical damage.

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 Troubleshooting

If …. Then ….

There are Replace the touchscreen and bezel.

cracks on the
touchscreen

There are no 1. Perform the Touchscreen Diagnostics test. See Perform Touchscreen
indications of Diagnostics on page 84.
physical damage
• If touch gestures are not sensed in a specific area in the screen, the
to the screen
touchscreen is faulty. Replace the touchscreen and bezel.

• If touch gestures are not sensed in the entire screen, then the problem
may not be with the touchscreen. Proceed to the next step.

2. Replace the display to expansion board cable. If the problem persists,

proceed to the next step.

3. Replace the expansion board. If the problem persists, proceed to the next
step.

4. Replace the CPU board. If the problem persists, proceed to the next step.

5. Replace the touchscreen and bezel.

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Troubleshooting Acquisition Module Failures

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Perform the following steps to detect and troubleshoot an Acquisition Module failure.
Possible failures include the following:
• An Acquisition Module error (Acquisition Module is Disconnected or Acquisition
Module Communication Failure) is displayed on the host.
• The LEDs are not glowing.
• The buttons on the Acquisition Module are not working.
1. Check the cable connecting the Acquisition Module to the host.

If ... Then ...

The error is not The failure is resolved.

shown on the
host

There is a loose Fix the connection or replace the cable and verify whether the error
connection or persists. Proceed to step 2.
damaged cable

2. Perform the Acquisition Module LED diagnostics. See Performing Acquisition LED
Diagnostics on page 108.

If ... Then ...

The test passes There is no LED error. Proceed to step 3.

The test fails Either the LEDs are not working or the Acquisition Module is faulty. Perform
the following steps:
1. Remove the rear cover of the display.
2. Check the Medical USB cable connection.
• If there is a loose connection, fix the connection and repeat the
Acquisition Module LED diagnostics. See Performing Acquisition
LED Diagnostics on page 108.
• If the cable is connected properly, proceed to the next step.
3. Check the D28 LED indication on the expansion board.
• If the D28 LED is not glowing, the expansion board is faulty.
Replace the expansion board and repeat the Acquisition Module
LED diagnostics. See Performing Acquisition LED Diagnostics on
page 108.
• If the D28 LED is glowing, either the cable connecting the
Acquisition Module to the host or the Acquisition Module itself is
faulty. First, replace the cable. If the problem persists, replace the
Acquisition Module.

3. Perform the Acquisition Module Pushbutton diagnostics. See Performing

Acquisition Pushbutton Diagnostics on page 109.

If ... Then ...

The test passes There is no failure.

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Troubleshooting

If ... Then ...

The test fails The problem is with the Acquisition Module. Replace the faulty Acquisition
Module.

Troubleshooting Acquisition Module Barcode Reader

Failures

Perform the following steps to detect and troubleshoot a failure of the Acquisition
Module's barcode reader to scan barcodes:
1. Check the cable connecting the Acquisition Module to the host.

If ... Then ...

The barcodes Verify if the barcode reader is scanning the barcodes. The failure is
are scanned resolved.

There is a loose Fix the connection or replace the cable and verify if the barcode reader is
connection or scanning the barcodes. Proceed to step 2.
damaged cable

2. Perform the Acquisition Module Barcode Reader diagnostics. See Performing

Acquisition Barcode Reader Diagnostics on page 111.
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 Troubleshooting

If ... Then ...

The test passes There is no failure.

The test fails The problem is with the Acquisition Module. Replace the faulty Acquisition
Module.

Device Disaster Recovery

Use this procedure if you are unable to boot the device because of software
corruption (bad sectors).
Only a GE Healthcare Service Support representative must perform this procedure.
CAUTION:
DATA LOSS - Performing this procedure erases all existing patient data, device
settings, and activated option codes from the device.

Before you begin this procedure, make sure that:

• Obtain the manufacturing software version that is the same version as the
production software version to which you want to upgrade. If the software version
to which you want to upgrade is lower than the software version previously
running on the system, you will lose all configuration and patient data.
• Obtain the manufacturing tool.
• Copy the manufacturing software image files and manufacturing tool to a laptop
that runs on Microsoft Windows OS version 7 or higher. Unzip the manufacturing
tool to your local drive.
• Obtain the jumper and Micro-USB to USB cable kit (2107991-001).
1. Power off the device. See Power Off the ECG Device.

2. Disconnect the device from AC power.

3. Remove the batteries from the device.

4. Remove the rear snap cover. See Removing the Rear Snap Cover on page 170.

5. Insert the jumper on the boot switch of the device and disconnect the printer
subsystem data cable.

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Troubleshooting

6. Insert the USB terminal of Micro-USB to USB cable into the laptop where the
manufacturing tool is installed.

7. Insert the micro-USB terminal of the Micro-USB to USB cable to its terminal on
the display expansion board.

8. Connect the device to AC power.

9. Power on the device. See Power On the ECG Device.

10. Press the power switch shown in the following figure:

11. Click MACVU360.vbs on your laptop to launch the manufacturing tool and flash
the device with the manufacturing software.

12. When the following window is displayed, select Start.

The file transfer begins.

13. If the following error message is displayed, select Cancel to continue.

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 Troubleshooting

Once the file transfer is completed, the status in the tool is updated as Done.

14. Select Stop.

15. Select Exit.

16. Power off the device. See Power Off the ECG Device.

17. Disconnect the device from AC power.

18. Disconnect the Micro-USB to USB cable from the device.

19. Disconnect the USB terminal of Micro-USB to USB cable from the laptop.

20. Connect the printer subsystem data cable.

21. Remove the jumper from the boot switch of the device.

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Troubleshooting

22. Attach the rear snap cover. See Replacing the Rear Snap Cover on page 171.

23. Power on the device. See Power On the ECG Device.

The device boots up automatically. You have full access to the device.

24. Open the Service screen and perform diagnostics tests. See Diagnostics Screen
Overview on page 83.

25. Restore configuration data from the PSoC. See Restore Configuration Data from
PSoC on page 60.

26. Upgrade the production software from the Service screen. See Upgrade or
Downgrade Software.

334 MAC VU360™ Resting ECG Analysis System 2088531-006H

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Information Technologies, Inc. Information Technologies GmbH
8200 West Tower Avenue Munzinger Straße 5
Milwaukee, WI 53223 USA 79111 Freiburg Germany
Tel: +1 414 355 5000 Tel: +49 761 45 43 -0
Tel: +1 800 558 7044 (US Only)

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www.gehealthcare.com