EcoFlow RIVER User Manual

DISCLAIMER

Read all safety tips, warning messages, terms of use, and disclaimers carefully. Refer to the

terms of use and disclaimer at https://ecoflow.com/pages/terms-of-use and stickers on

the product before use. Users take full responsibility for all usage and operations. Familiarize

yourself with the related regulations in your area. You are solely responsible for being aware

of all relevant regulations and using EcoFlow products in a way that is compliant.

EcoFlow RIVER （Hereinafter referred to as RIVER）

CONTENTS

1. Specifications 1

2. Safety Instructions
2.1 Usage 2

2.2 Disposal Guide 2

3. Getting Started
3.1 Product Details 3

3.2 LCD Screen 4

3.3 General Product Usage 4

3.4 AC Charging 6

3.5 Solar Charging 6

3.6 Car Charging 7

3.7 APP 7

3.8 X-Boost 8

3.9 Emergency Power Supply (EPS) 8

4. FAQs 9

5. Troubleshooting 10

6. What’s In the Box 11

7. Storage & Maintenance 11

1. Specifications
General Info
Net Weight Approximately 11lbs

Dimensions 11.3in x 7.3in x 7.7in

Capacity 288Wh 28.8V

Certification UL Standard, CE, FCC, RoHS, RCM

Wi-Fi Supported

Output Ports
Pure Sine Wave, 600W (Surge 1200W),
AC (x3)
120V~ (60Hz)

Max Device(s) Power Supported by X-Boost 1800W

USB-A (x2) 5V 2.4A 12W max, per port

USB-A Fast Charge (x1) 5V 2.4A 9V 2A 12V 1.5A 18W Max, per port

USB-C (x1) 5/9/12/15/20V 5A 100W max, per port

Car Charger(x1) 13.6V 10A, 136W max

DC5521 Output (x2) 13.6V 3A, per port

* Car charger shares power with the DC5521 output port, offering a maximum output of 136W.

Input Ports
AC Charge X-Stream Fast Charge 250W max

AC Input Voltage 100-120V~ 60Hz

Solar Charger 10-25V 12A, 200W max

Car Charger Supports 12V Battery, 8A

Battery Info
Cell Chemistry Lithium-ion

Shelf Life 1 year (after a full charge)

Cycle Life 800 cycles to 80%+ capacity

Protection Over Voltage Protection, Overload Protection, Over

Temperature Protection, Short Circuit Protection,
Low Temperature Protection, Low Voltage Protection,
Overcurrent Protection

Environmental Operating Temperature

Optimal Operating Temperature 68°F to 86°F

Discharge Temperature -4°F to 140°F

Charge Temperature 32°F to 113°F

Storage Temperature -4°F to 113°F（optimal: 68°F to 86°F）

* Whether the product can be charged or discharged depends on the actual temperature of the battery pack.

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2. Safety Instructions
2.1 Usage
1. Do not use the product near a heat source, such as a fire source or a heating furnace.
2. Avoid contact with any liquid. Do not immerse the product in water or get it wet. Do not use the
product in rain or humid environments.
3. Do not use the product in an environment with strong static electricity/magnetic fields.
4. Do not disassemble the product in any way or pierce the product with sharp objects.
5. Avoid using wires or other metal objects that may result in a short circuit.
6. Do not use unofficial components or accessories. If you need to replace any components or
accessories, please visit official EcoFlow channels to check relevant information.
7. When using the product, please strictly follow the operating environment temperature specified in
this user manual. If the temperature is too high, it may result in a fire or explosion; if the temperature
is too low, the product performance may be severely reduced, or the product may cease to work.
8. Do not stack any heavy objects on the product.
9. Do not lock the fan forcibly during use or place the product in an unventilated or dusty area.
10. Please avoid impact, falls, or severe vibrations when using the product. In case of a severe external
impact, turn off the power supply immediately and stop using the product. Ensure the product is
well fastened during transportation to avoid vibrations and impacts.
11. If you accidentally drop the product into water during use, please place it in a safe open area, and
stay away from it until it is completely dry. The dried product should not be used again, and should
be properly disposed of according to Section 2.2 below. If the product catches fire, we recommend
that you use the fire extinguishers in the following order: water or water mist, sand, fire blanket, dry
powder, and finally a carbon dioxide fire extinguisher.
12. Use a dry cloth to clean off dirt on the product ports.
13. Rest the product on a flat surface to avoid damages caused by the product falling over. If the
product is overturned and severely damaged, turn it off immediately, place the battery in an open
area, keep it away from combustible matter and people, and dispose of it in accordance with local
laws and regulations.
14. Ensure that the product is kept out of reach of children and pets.

2.2 Disposal Guide

1. If conditions permit, make sure that the battery is fully discharged before disposing it in a designated
battery recycling bin. The product contains batteries with potentially dangerous chemicals, so it is
strictly prohibited to dispose of it in ordinary trash cans. For more details, please follow the local laws
and regulations on battery recycling and disposal.
2. If the battery cannot be fully discharged due to a product failure, please do not dispose of the
battery directly in the battery recycling box. In such case, you should contact a professional battery
recycling company for further processing.
3. Please dispose of over-discharged batteries that cannot be recharged.

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3. Getting Started
3.1 Product Details

LCD Screen

USB-A Output Port

LED Light USB Power Button
ON/OFF Button
USB-A Fast Charge
Output Port

IOT Button Main Power Button

USB-C 100WOutput Port

Ventilation Fan

AC Power Button AC Output Sockets

Overload Protection Switch

X-Stream AC
Power Earth Screw
Charging Input Port

Solar/Car Charging Input Port

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3.2 LCD Screen
Remaining Battery Percentage
Battery Failure Warning
Battery Level Indicator High Temperature Warning
Low Temperature Warning

Fan Indicator

Input Power
Remaining Charge/
Discharge Time Output Power

Overload Warning
Extra Battery
State of Charge
Indicator
Wi-Fi Status

AC Output 12V DC Output Indicator

USB-A Output
USB-C Output

Battery Level Indicator: The indicator will repeatedly fill while charging. If product is at 0% charge, the
indicator will flash to warn you.
Wi-Fi Status: After pressing the IOT button for 3 seconds, the Wi-Fi status will flash on the LCD screen
which indicates that the product is ready for pairing. There're two ways to connect the product with
the App, either directly connect to the product's hotspot or using the Internet. If the App is successfully
connected to the product's hotspot, the icon will keep flashing; if it is successfully connected to the
Internet, the icon will stay on.
* See Section 5 for more troubleshooting steps.

3.3 General Product Usage

Short Press to Turn On Long Press to Turn Off

Product On, Product Off, LCD Screen On

Short press the Main Power Button to turn on the product; the LCD Screen will light up and the
battery level indicator icon will display.
The product enters sleep mode after 5 minutes of idle operation; the LCD Screen will automatically
turn off. When the product senses any load change or operations, the LCD Screen will automatically
light up. To turn the LCD Screen on or off, please short press the Main Power Button.
To power off the product, press and hold the Main Power Button.
The default product standby time is 2 hours. With other Power Buttons turned off and no other load
access for 2 hours, the product will automatically shut down. The standby time can be set on the App.
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12V DC Output Port
With the Main Power Button turned on, short press the
12V DC Power Button to use the 12V DC Output port.
Short press the 12V DC Power Button again to turn it off.
With the 12V DC Power Button on, the product will not
automatically shut down.
Short Press
12V DC Power Button

AC Output Port

With the Main Power Button turned on, short press the
AC Power Button to use the AC Output ports. Short press
the AC Power Button again to turn it off.
The default standby time of the AC Output port is 12 hours.
Without any load access for 12 hours, the AC Power Button
will automatically turn off.
Please turn off AC power button when not in use to save
power consumption. Short Press
AC Power Button

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3.4 AC Charging
EcoFlow’s X-Stream fast charge technology is specifically for AC charging, offering 250W of max
input power. In case of unusual situations where the AC input current remains higher than 10A, the
X-Stream charging input port will initiate a self-protection function, and the Overload Protection
Switch on the product will automatically pop up. After confirming that there is no product failure,
you can press the Overload Protection Switch to resume charging.

<2 hrs Full Charge

X-Stream Fast Charging
250W Max input Power

AC Charging Cable

3.5 Solar Charging

Users can connect solar panels in series as shown in the figure to recharge the product. The product

supports 10-25V DC input, 12A max current, and 200W max charging power.

MC4

When using an EcoFlow solar panel to charge the product, please follow the instructions that come
with the solar panel.
Before connecting the solar panel, please ensure that the solar panel’s output voltage is with in 25V
to avoid product damages.

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3.6 Car Charging
Users can recharge the product through the Car Charging Input Port. It supports 12V car chargers
and an 8A Max charging current.
Please charge using the car charger after you’ve started the car to avoid failure to start due to
insufficient car battery. In addition, please make sure that Car Charging Input Port and the Car
Charging Cable are in good condition. EcoFlow takes no responsibilities for any losses or damages
caused by failures to follow instructions.

3.7 APP
The EcoFlow App gives users the ability to control and monitor EcoFlow power stations remotely.
Read the EcoFlow App user guide and access the download link here:
https://ecoflow.com/pages/ecoflow-app

Privacy Policy
By using EcoFlow Products, Applications and Services, you consent to the EcoFlow Term of Use and
Privacy Policy, which you can access via the "About" section of the "User" page on the EcoFlow App
or on the official EcoFlow website at https://ecoflow.com/pages/terms-of-use and
https://ecoflow.com/pages/privacy-policy

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3.8 X-Boost
With EcoFlow X-Boost technology, the product can power a 1800W Max device while the rated
output power remains 600W, avoiding operation failure due to overload protection.
Under standard voltage conditions, the total maximum output of all AC output ports is 600W. With
the X-Boost enabled, all AC output ports can power devices that require 1800W Max in total while
the rated output power remains 600W. The X-Boost will be automatically enabled when the total
output of all output ports exceeds 600W.
supports 1800W max devices while the rated output power is still 600W.

X-Boost Tips:
1. X-Boost is enabled by default; you can enable or disable it in the EcoFlow App.
2. X-Boost is not available when the AC output is turned on in a recharging state (in bypass mode)
and when X-Boost is disabled.
3. X-Boost is not applicable for all electrical appliances; it’s incompatible with appliances with strict

voltage requirements. Appliances with voltage protection (such as precise instruments) are not

supported. X-Boost mode is more suitable for heating devices. Please conduct your own tests with

your devices with X-Boost enabled.

3.9 Emergency Power Supply (EPS)

The product supports EPS. When you connect the grid power to the AC Input Port of the product
through an AC Charging cable, you can power electrical devices through the AC Output Sockets (AC
power will come from the grid and not the power station in this situation). In case of a sudden blackout,
the product can automatically switch to the battery powered supply mode within 30ms. As a basic
UPS function, this function does not support 0ms switching. Please do not connect the product to
any device that requires 0ms UPS, such as data servers and workstations. Please test and confirm
the compatibility before using the product. We recommend that you only charge one device at a
time and avoid using multiple ones at the same time to avoid overload protection. EcoFlow takes no
responsibilities for any device failures or data losses caused by failures to follow instructions.
The EPS of the product only supports the following loads:below 600W.

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4. FAQs
1. What battery does the product use?
It uses high-quality lithium-ion battery.
2. What devices can the product’s AC output port power?
With 600W rated power and 1200W peak power, the product’s AC output port can power
most household appliances. Before you use it, we recommend that you confirm the power of the
appliances first and ensure the power sum of all loaded appliances is lower than the rated power.
3. How long can the product charge my devices?
The charging time is shown on the product’s LCD Screen, which can be used to estimate the
charging time of most appliances with stable power usage.
4. How can I know if the product is charging?
When it’s charging, the remaining charging time will be shown on the LCD Screen. Meanwhile, the
charging indicator icon begins to rotate with the remaining battery percentage and the input
power shown on the right of the circle.
5. How to clean the product?
Please gently wipe it with a dry, soft, clean cloth or paper towel.
6. How to store the product?
Before storing, please turn off the product first, and then store it in a dry, ventilated place at room
temperature. Do not place it near water sources. For long-term storage, please discharge the
battery to 30% and recharge it to 60% every three months to extend its battery life.
7. Can I bring the product on a plane?
No.

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5. Troubleshooting

Indicator Problem Solution

Icons Flash High Temperature Charging can be resumed

together Charge Protection automatically after the battery cools
down.

Icons Flash High Temperature The power supply can be resumed

together Discharge Protection automatically after the battery cools
down.

Icons Flash Low Temperature Charging can be resumed

together Charge Protection automatically after battery
temperature rises above 41°F.
The power supply can be resumed
Icons Flash Low Temperature automatically after the battery
together Discharge Protection temperature rises above 10°F.
Battery Exclamation and
OVERLOAD icons flash together.
Icons Flash Overload Discharging Disconnect all appliances, restart
together Protection the RIVER, and add each appliance
back in in turn. Please note that
electrical appliances must be
operated within rated power.

Normal operation will be resumed

automatically after you remove the
overloaded device and restart the
Icons Flash AC Output product.
together Overload Protection Electrical appliances should be used
within rated power.
(Refer to X-Boost instructions to get
more details about power limitations).

Please confirm whether the fan inlet

Icons Flash AC High and outlet are blocked, if not, normal
together Temperature Protection operation will be resumed automatically
after the product temperature drops.

Normal operation will be resumed

Icons Flash AC Low automatically after the product is
together Temperature Protection used at optimum environmental
temperatures.

Fan Blockage
Icon Flashes Please check if the fan is blocked by
foreign materials.

The product will resume normal

Icons Flash Car Charger operation automatically after you
together Overload Protection remove the device connected to the car
charger.
After the product cools down,
Icons Flash Car Charger High it will resume normal operation
together Temperature Protection automatically.

Icon Stays On Battery Failure Contact EcoFlow Customer Service

If the Alarm Prompt shows on the product LCD screen during use and does not disappear after a
restart, please stop using it immediately (do not try to charge or discharge).
If you require any other assitance, please contact EcoFlow Customer Service.

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6. What’s In the Box

RIVER AC Charging Cable (1.5m) Car Charging Cable

(1.5m)

Solar Charging Cable DC5521-DC5525 User Manual and War-

(MC4 to XT60 Input) Cable ranty Card

7. Storage & Maintenance

1. Please use or store the product in an environment temperature between 68°F to 86°F, away from

water, heat, and other metal objects.

2. For long-term storage, please discharge the battery to 30% and recharge it to 60% every three months.

3. For safety, please do not store the product in an environment temperature higher than 113°F or

lower than 14°F for a long time.

4. If the remaining battery is less than 1% after you finish using the product, please recharge it to

60% before storing. If the product is left idle for a long time with severely low battery, irreversible

damages may be caused to the battery cell and the product service life will be shortened.

5. If the product has been idle for too long and the battery is severely low, it will enter a deep sleep

protection mode. In such case, please charge the product before using it again.

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