Share Your Vision

PTZOptics Move 4K User Manual

MODEL No.
PT12X-4K-GY, PT12X-4K-WH
PT20X-4K-GY, PT20X-4K-WH
PT30X-4K-GY, PT30X-4K-WH
 ™
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Warning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Packing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Copyright Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
PTZ Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connection Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Resolution Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
IR Remote Controller Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Shortcut Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Resetting Your Camera’s IP Address. . . . . . . . . . . . . . 19
On-Screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Serial Communication Control. . . . . . . . . . . . . . . . . . . . . . . . . 24
RS-232 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
RS-485 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
NDI ®| HX3 Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting & Calling Presets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Web UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Photobooth Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Serial & IP Command List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
ptzoptics.com II 1-800-486-5276

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Preface
Before installation and usage, please read the manual thoroughly. If you have any
questions or issues with this process, please contact our Support Team.

Precautions
▪ Do not subject the camera to rain or moisture.
▪ Do not remove the cover. Removal of the cover will void the camera’s warranty and may
cause an electric shock. For any abnormal operation, please contact support@ptzoptics.
com.
▪ Never operate outside of the specified operating temperature range or humidity.
▪ The power supply included in the box is the only power supply to be used with this cam-
era. To purchase a replacement, please visit ptzoptics.com/where-to-buy/.
▪ Please use a soft cloth to clean the unit. If the unit is very dirty, clean it with diluted neutral
detergent; do not use solvents which may damage the surface.
Warning
▪ Electrical safety
Installation must be in accordance with national and local electric safety
standards.
▪ Polarity of Power Supply
The power supply output for this product is 12V DC with a maximum current
supply of 2A. The polarity of the power supply plug is critical and is as follows:

▪ Handling
Ŝ Avoid subjecting the camera to stress, vibration, or moisture during
transportation, storage, installation, and operation.
Ŝ Do not lift or move the camera by grasping the camera head. To avoid
mechanical damage, do not turn the camera head by hand.
Ŝ Do not expose the camera to any corrosive solid, liquid, or gas.
Ŝ Please make sure that there are no obstacles in the pan or tilt ranges of the
camera lens.
Ŝ After installation is complete, power on the camera.
Ŝ Do not dismantle the camera - PTZOptics is not responsible for any
unauthorized modification or dismantling.

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▪ This is an FCC Class-A product. In a domestic environemt, this camera may cause radio
interference. In the event of radio interference, the user may be required to adequately
mitigate it.
▪ Remote Control Battery Safety Information:
▪ Store batteries in a cool and dry place.
▪ Do not throw away used batteries in the trash. Properly dispose of used batteries through
specially approved disposal methods.
▪ Remove the batteries if they are not in use for long periods. Battery leakage and corrosion
can damage the remote control.
▪ Do not use old batteries with new batteries.
▪ Do not mix and use different types of batteries: alkaline, standard (carbon-zinc), or re-
chargeable (nickel-cadmium).
▪ Do not dispose of batteries in a fire. Do not attempt to short-circuit the battery terminals.

Packing List
Please make sure the items below are included in your camera box:

Ŝ Camera
Ŝ AC Power Supply
Ŝ USB A-A Cable
Ŝ RS-232C Cable
Ŝ Quick Start Guide
Ŝ IR Remote
Ŝ 2 AA Batteries
Warranty
PTZOptics includes a limited parts & labor warranty for all PTZOptics manufactured
cameras. The warranty is valid only if PTZOptics receives proper notice of such
defects during the warranty period. PTZOptics, at its option, will repair or replace
products that prove to be defective. PTZOptics manufactures its hardware products
from parts and components that are new or equivalent to new in accordance with
industry-standard practices.
Here is the link to the PTZOptics Hardware Warranty Documentation. This product
has a 5-year warranty.

Covered by one or more claims of

the HEVC patents listed at
patentlist.accessadvance.com.

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FCC Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate this
equipment. Operation is subject to the following two conditions: This device may
not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

Copyright Notice
The entire contents of this manual / guide, whose copyright belongs to PTZOptics,
may not be cloned, copied, or translated in any way without the explicit permission
of the company. The product specifications referred to in this document are for
reference only and as such are subject to updating at any time without prior notice.

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Features
• Automatic Tracking
Advanced algorithms to enable auto-tracking in various scenarios such as education,
conferences, and live broadcasts.

• 12X, 20X, 30X Optical Zoom Models

8 million pixel ultra-high resolution 4K telephoto lens in 12X, 20X, or 30X optical
zoom.

• 4K Ultra HD
Next generation SONY UHD CMOS sensor for shooting high quality 4K video at 60
FPS, with the flexibililty to adjust numerous other resolutions and frame rates.

• HDMI 2.0
HDMI 2.0, can directly output 4K uncompressed digital video.

• Low Light
CMOS image sensor with ultra-high SNR can reduce image noise in low light.

• 3D Noise Reduction
Produces a clean, clear image even in low light with a signal-to-noise ratio as high as
55db.

• Built in Gravity Sensor

Built in automatic image flip function, convenient for installation.

• Multiple Interfaces
Supports Simultaneous USB 2.0, HDMI 2.0 / 3G-SDI / IP streaming (SRT, RTSP,
RTMP) (HDMI & SDI are not simultaneous)

• Multiple Control Options

Controllable via IR remote, network connection, RS-232, RS-485, and the USB port.

• Tally Light
Features a built-in tally light that shines GREEN to indicate when the camera is in preview
mode. The light shines RED when the camera is on-air. The tally light illuminates when it’s
being used with NDI-compatible video mixing software.

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PTZ Features
• Camera Control
Auto-Tracking with Extended Options: This feature lets the camera
automatically follow a moving person in its view. The extended options
include selecting where the camera will pick up the next target and
selecting between multiple targets on the fly.

Video Templates: The PTZOptics team is making it easy to select the best
performance IP video streams for your project by providing easily selectable
video templates for NDI, Dante, and IP streaming.

White Balance Modes: This feature helps in adjusting the color balance
in your images, specifically focusing on the color white. Different lighting
conditions can change the color of white, which may alter other colors in the
image. White balance modes can help correct for different types of light like
sunlight, shade, tungsten, fluorescent, etc. so that the white in your image
remains true and other colors are displayed correctly.

Exposure Modes: This refers to the different methods the camera uses
to decide the correct combination of aperture, shutter speed, and ISO to
achieve the perfect exposure. Different modes could include manual (where
you control everything), auto (the camera decides), or other modes that
allow control over one aspect (like shutter priority, where you control the
shutter speed and the camera adjusts the other settings)

• Additional Updates

On-Camera Firmware Updates: This feature allows you to update the

camera’s firmware directly from the camera itself. Firmware is the low-level
software that controls the hardware of your camera. Being able to update
it directly on the camera simplifies the process and ensures you can easily
have the latest features and bug fixes.

Profiles: PTZOptics cameras now feature multiple profiles that allow you to
quickly set up your camera for different shooting situations. For example,
you might have one profile for indoor shooting, another for outdoor shooting,
and another for low light situations. Each profile would have different
settings for things like white balance, exposure, frame rate, etc.

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• Networking

Simple Network Discovery: This is a feature that allows the camera to be

easily discovered and connected to a network. PTZOptics cameras can now
be found by simply entering http://ptzoptics.local/ into any web-browser.
The IP address can then easily be changed through the user interface.

NTP for NDI sync: Network Time Protocol (NTP) is a networking protocol
for clock synchronization between computer systems over packet-
switched, variable-latency data networks. This can be used to ensure that
the timestamps on the Network Device Interface (NDI) streams from your
cameras are accurate and synchronized, ensuring that your video streams
are in sync with each other and with any other networked devices.

Multicast/Unicast: This feature refers to the method of data transmission

over a network. In multicast, data is sent to multiple recipients at the same
time. In unicast, data is sent from one sender to one receiver. Depending on
your network setup and the requirements of your video stream, you might
want to use one or the other.

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Technical Specifications
Model PT12X-4K-GY-G3, PT12X-4K-WH-G3
PT20X-4K-GY-G3, PT20X-4K-WH-G3
PT30X-4K-GY-G3, PT30X-4K-WH-G3

Type PTZOptics Move 4K

Description 4K60 PTZ camera with video auto tracking & HDMI, SDI, USB,
NDI & IP video outputs
Resolution & Frame Rate HDMI: 3840x2160p-60/59.94/50/30/29.97/25,
1920x1080p 60/59.94/50/30/29.97/25,
1920x1080i-60/59.94/50, 1280x720p-60/59.94

SDI: 1920x1080p-60/59.94/50/30/29.97/25,
1920x1080i-60/59.94/50, 1280x720p-60/59.
Sensor (12X) Sony 1/2.5 inch, CMOS, Effective pixels: 8.51M

(20X) Sony 1/1.8 inch, CMOS, Effective pixels: 8.42M

(30X) Sony 1/1.8 inch, CMOS, Effective pixels: 8.42M

Scanning Mode Progressive

Lens (12X) f = 4.4mm ~ 52.8mm, F1.8 ~ F2.6

(20X) f = 6.25mm ~ 125mm, F1.58 ~ F3.95

(30X) f = 7.1mm ~ 210mm, F1.61 ~ F5.19

Digital Zoom Off (3840x2160), 2X (1920x1080), 3X (1280x720), 4X
(960x540),
8X (480x270), 16X (256x144)

Video Based Auto-Tracking Supported

Minimum Illumination 0.5 Lux @ (F1.8, AGC ON)
Shutter 1/30s ~ 1/10000s
White Balance Auto, Indoor, Outdoor, One Push, Manual, VAR
Backlight Compensation Supported
Digital Noise Reduction 3D Digital Noise Reduction

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Video Signal Noise Reduction ≥55dB

Horizontal Field of View (12X).......... 6.9° ~ 72.5°

(20X).......... 3.5° ~ 60.7°
(30X).......... 2.5° ~ 59.2°

Veritical Field of View (12X).......... 3.9° ~ 44.8°

(20X).......... 1.9° ~ 34.1°
(30X).......... 1.4° ~ 34.6°

Horizontal Rotation Range ±170°

Vertical Rotation Range -30° ~ +90°

Pan Speed Range 1.7°/s ~ 100°/s

Tilt Speed Range 1.7°/s ~ 69.9°/s

Image Flip Supported (built-in gravity sensor)

Image Mirror Supported

Image Freeze Supported

POE+ Supported

USB Specifications
Operating System Windows 7 / 8.1 / 10 / 11 / Mac OS, Linux, Android
Color System/Compression YUY2 / MJPEG / H.264 / H.265
Video Format ▪ YUY2: Max resolution: 3840x2160pp@5

▪ MJPEG: Max resolution: 3840x2160p@30

▪ H.264 AVC: Max resolution: 3840x2160p@30

▪ H.265: Max resolition: 3840x2160p@30

USB Audio Supported

UVC Version UVC 1.1 ~ 1.5
UVC Control Supported

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IP Video Specifications
Video Compression H.264, H.265, MJPEG

Video Stream First Stream, Second Stream

First Stream Resolutions 3840x2160, 1920x1080, 1280x720, 1024x576,

720x480, 720x408, 640x480, 640x360

Second Stream Resolutions 720x480, 720x408, 640x480, 640x360, 480x320,

320x240

Video Bitrate ​First Stream: 32kbps ~ 102400kbps

​Second Stream: 32kbps ~ 20480kbps

Bit Rate Type Constant Bit Rate (CBR), Variable Bit Rate (VBR)

Frame Rate 50Hz: 1 ~ 50 fps

60Hz: 1 ~ 60 fps
Audio Comppression AAC
Audio Bit Rate 96kbps, 128kbps

Supported Protocols TCP/IP, UDP, HTTP, RTSP, RTMP/RTMPS, ONVIF, SRT,

Multicast, etc.

Input & Output Interface

HD Output ▪ 1x RJ45: 10/100/1000M Adaptive Ethernet Port
▪ 1x HDMI: version 2.0
▪ 1x USB 2.0: type A
▪ 1x 3G-SDI: BNC type, 800mVP-p, 75Ω, Along to SMPTE
424M standard
Audio Interface ▪ 1x 3.5mm Line level Input
▪ 1x 3.5mm Line level Output

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Communication Interface ▪ 1x 8-pin Mini DIN RS232 Input, Max distance: 98.5ft / 30m,
Protocol: VISCA / Pelco-D / Pelco-P
▪ 1x 8-pin Mini DIN RS232 Output, Max distance: 98.5ft / 30m,
Protocol: VISCA / Pelco-D / Pelco-P
▪ 1x 2-pin Phoenix port RS485 Input / Output, Max distance:
3,937ft / 1200m, Protocol: VISCA / Pelco-D / Pelco-P
IR 4x IR Addresses, Max distance 30ft / 9m
Power Jack JEITA Type (DC IN 12V)

Physical Parameter
Input Voltage DC 12V / PoE+(802.3af)
Current Consumption Max 2A

Operating Temperature 14°F ~ 104°F (-10°C ~ 40°C)

Storage Temperature -40°F ~ 140°F (-40°C ~ 60°C)
Humidity Range 10% - 80%
Power Consumption Max 18W
Size in. (W x D x H) (12X) 5.57” W x 5.94” (6.65 including SDI) D x 6.93” (7.91” with tilt
up) H

(20X) 5.57” W x 5.94” (6.65 including SDI) D x 6.93” (7.91”

with tilt up) H

(30X) 6.69” W x 7.12” (7.75 with SDI) D x 8.98” (10.5” with tilt
up) H

Size mm. (W x D x H) (12X) 141.5 W x 151 (169 including SDI) D x 176 (201 with
tilt up) H mm

(20X) 141.5 W x 151 (169 including SDI) D x 176 (201 with

tilt up) H mm

(30X) 170 W x 181 (196.85 including SDI) D x 228 (266.7

with tilt up) H mm

Camera Weight (12X) 3.25 lbs | 1.47 kg

(20X) 3.25 lbs | 1.47 kg
(30X) 4.41 lbs | 2.0 kg

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Tracking Distances
Tracking Data Maximum Range Minimum Recommended Maximum
Acquisition Range Pickup Range from Recommended
at “Home” Position “Home” Position Tracking Range

PT12X-Move4K 230’ 0-50’ 0-44’ 202’

PT20X-Move4K 300’ 50’ 0-44’ 264’

PT30X-Move4K 380’ 50’ 0-44’ 334’

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Dimensions

12X & 20X Models

6.93in

5.57in 6.65in

30X Model

8.98in

6.69in 7.12in

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Connection Guide
1. To start your camera, please connect the power adapter to the DC-12V power connector port on
the back of the camera, ensuring all connections are correct and secure.
2. The power indicator on the front panel of the camera will illuminate.
3. Once powered on, the camera will initialize. During this phase, it will rotate to the left
and right limit positions, then both horizontal and vertical limit positions. After these limit
checks, it will stop at the center position. Once the camera has stopped moving, the
initialization will be complete.
(Note: If preset 0 is saved, The camera will stop at preset 0)

1. DC 12V 7. RS232 OUT

Interface
2. Line In
3. Line Out 8. Restore
4. Resolution 9. HDMI
Dial 10. 3G SDI
5. RS485 11. Service Port
Interface
12 LAN
6. RS232 IN
Interface

2 3 4
6 7
5

1
12 11 10 9

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System Select Resolution Dial

Resolution Dial
HDMI SDI
0 1080p 60 0 1080p 60
1 1080p 50 1 1080p 50
2 1080i 60 2 1080i 60
3 1080i 50 3 1080i 50
4 1080p 30 4 1080p 30
5 720p 60 5 720p 60
6 1080p 29.97 6 1080p 29.97
7 1080in 59.94 7 1080i 59.94
8 1080p 29.97 8 1080p 29.97
9 720p 59.94 9 720p 29.97
A 2160p 29.97 A 1080p 29.97
B 2160p 59.94 B 1080p 59.94
C 2160p 25 C 1080p 25
D 2160p 30 D 1080p 30
E 2160p 50 E 1080p 50
F 2160p 60 F 1080p 60
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IR Remote Controller Guide

1 10

3 11

4 12

6 13

7
14
8
15
9
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1. Standby Button
Press this button to enter standby mode. Press it again to enter normal mode.
Note: Power consumption in standby mode is approxinately half of the normal mode.
2. Number Keys
Press to set or call preset camera position or input a number.

3. * Button
Used predominantly when calling shortcuts.

4. Set / Clear Presets

To Set a Preset: save a camera position, press [PRESET] + any number zero through nine.
To Clear a Preset: erase a camera position, press [RESET] + any number zero through
nine. To erase all presets, press [*] + [#] + [RESET]

5. Pan / Tilt Control Buttons

Press the [LEFT or RIGHT] arrow to pan. Press the [UP or DOWN] arrow to tilt. Press the
[HOME] button to return the camera to the front facing home position.

6. Return Button
Press the [RETURN] button to go back to a previous menu within the on screen display
(OSD)

7. Zoom Buttons
Press [+} to zoom in (Slow and fast speed)
Press [-] to zoom out (Slow and fast speed)

8. L / R Set Buttons
Set the Left & Right directional buttons for the remote. Press the following buttons si-
multaneously.
Press {L/R SET] + [1]: Buttons function normally
Press [L/R SET] + [2]: Buttons function inverted

9. Focus Buttons
Adjust camera focus.
[AUTO]: focuses the image on the center object.
{Manual]: Manually control focus. Press [FAR] to focus on a far object. Press [NEAR] to
focus on a near object.

10. Camera Select Buttons

Press a number to select the corresponding camera you want to operate.

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11. # Button
For multiple functions. Typically used
when calling shortcuts

12. Multiple Function Buttons.

Function 1: Auto Tracking Control
▪ [F1]: Enable video-based auto-framing (nonfunctional)
▪ [F2]: Enable audio-based auto-tracking (nonfunctional)
▪ [F3]: Enable video-based auto-tracking
▪ [F4]: Disable auto-tracking

Function 2: For setting camera IR address.

Press these 3 keys one after another to set the
camera IR address as follows:
[*] > [#] > [F1]: Address 1
[*] > [#] > [F2]: Address 2
[*] > [#] > [F3]: Address 3
[*] > [#] > [F4]: Address 4

Function 4: Image Freeze

• [#] > [*] > [F4]: Freeze the video feed. Repeat to unfreeze.

13. Menu Button

Press to enter the camera’s On Screen Menu (OSD)
[MENU]: Open or close the On Screen
Display menu

14. Backlight Button

Use to enable or disable backlight
compensation.
Note: Only effective in auto exposure
mode.
Note: If there is light behind the subject,
they may appear darker. In this case, use
Backlight Compensation to enhance image.

15. P / T RST Button

Perform camera self-calibrate pan and tilt
movement. (PTZ Cameras Only)

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Shortcut Functions
[*] > [#] > [1]: Display OSD menu in English

[*] > [#] > [3]: Display OSD menu in Chinese

[*] > [#] > [4]: Show IP address

[*] > [#] > [6]: Quickly restore the default settings

[*] > [#] > [8]: Show the camera version

[*] > [#] > [9]: Quickly set mount mode (flip / normal)

[#] > [*] > [7]: OnePush White Balance Trigger (Camera must be in OnePush White Balance)

[*] > [#] > [AUTO] Performs the “Startup Dance” on repeat

Resetting the IP address of your camera from the remote:

[*] > [#] > [MANUAL]: Resets IP information to default
[#] > [*] > [4]: Enable Dynamic IP address
[#] > [*] > [#] > [1]: Sets IP address to 192.168.100.81
[#] > [*] > [#] > [2]: Sets IP address to 192.168.100.82
[#] > [*] > [#] > [3]: Sets IP address to 192.168.100.83
[#] > [*] > [#] > [4]: Sets IP address to 192.168.100.84
[#] > [*] > [#] > [5]: Sets IP address to 192.168.100.85
[#] > [*] > [#] > [6]: Sets IP address to 192.168.100.86
[#] > [*] > [#] > [7]: Sets IP address to 192.168.100.87
[#] > [*] > [#] > [8]: Sets IP address to 192.168.100.88
[#] > [*] > [#] > [9]: Sets IP address to 192.168.100.89
[#] > [*] > [#] > [0]: Sets IP address to 192.168.100.80

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On-Screen Display (Exposure) Mode: Auto, Manual, SAE,
Main Menu AAE, Bright
There are many ways to adjust the ExpCompMode: On, Off (Effective only in
camera’s On-Screen Display (OSD) Menu. Full Auto mode).
The following instructions will go over
the OSD Menu while using the included Exp-Comp: -7 ~ +7 (Effective only when
IR remote. ExpCompMode is On).

Press the [Menu] button to display the Backlight: Toggle Backlight

OSD Menu. Use the arrow buttons to Compensation. Options include: On, Off
navigate the OSD menu, the [Home] (Only available in Full Auto mode).
button to make selections, and the
Bright: 0 ~ 17 (Effective only in AAE,
[Return] button to go back a sub menu.
Bright mode).

Menu Gain Limit: 0 ~ 15 (Effective only in Full

Exposure Auto, AAE, Bright mode).
Color
Anti-Flicker: Off, 50Hz, 60Hz (Effective
Image
only in Full Auto, AAE, Bright mode).
P/T/Z
Noise Reduction Iris: F1.8, F2.0, F2.4, F2.8, F3.4, F4.0,
Setup F4.8, F5.6, F6.8, F8.0, F9.6, F11.0, Close
Communication Setup (Effective only in Manual, AAE mode).
Restore Defaults
[Enter] Select Meter: Average, Center, Smart, Top.
[Menu] Exit (Available only in Full Auto, SAE, AAE, &
Bright)
Shutter: 1/30, 1/60, 1/90, 1/100, 1/125,
Exposure 1/180, 1/250, 1/350, 1/500, 1/750,
Move the cursor to the “Exposure” option 1/1000, 1/1500, 1/2000, 1/3000, 1/4000,
and press the [Home] button to enter the 1/6000, 1/10000 (Effective only in
Exposure page, as shown in the figure Manual, SAE mode).
below.
Gain: 0 ~ 7 (Effective only in Manual
mode).
Exposure
DRC: 0 ~ 8
Mode Auto
Exp-CompMode On
ExpComp -3
Backlight Off
Gain Limit 5
Anti-Flicker 60Hz
Meter Average
DRC 3
[Menu] Back

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Color Image
Move the cursor to the “Color” option Move the main menu cursor to [Image],
and press the [Enter] button to enter the and press [HOME] key enter the Image
Color page, as shown in the figure below. page, as shown in the following figure.

Color
Image
WB Mode Auto
RG Tuning -2 Luminance 8
BG Tuning 3 Contrast 9
Saturation 90% Sharpness 9
Hue 8 Flip-H Off
[Menu] Back Flip-V Off
B&W-Mode Off
Style Default
[Menu] Back
WB Mode: Auto, Indoor, Outdoor, One
Push, Manual, VAR
Luminance: Brightness value. Options
R. Gain: Camera Red Gain value. Options
include: 0 ~ 14
include: 0 ~ 255 (Only available in Manual
modes). Contrast: Contrast value. Options
include: 0 ~ 14
B. Gain: Camera Blue Gain value. Options
include: 0 ~ 255 (Only available in Manual Sharpness: Sharpness value. Options
modes). include: Auto, 0 ~ 11
Color Temp: 2500K ~ 8000K (Effective Flip-H: Flip image horizontally. Options
only in VAR mode). include: On, Off
RG Tuning: -10 ~ +10 (Effective only in Flip-V: Flip image vertically. Options
Auto, One Push, VAR mode). include: On, Off
BG Tuning: -10 ~ +10 (Effective only in B&W Mode: Toggle Black & White mode.
Auto, One Push, VAR mode). Options include: On, Off
Saturation: Camera Saturation value. Style: Default, Norm, Bright, PC
Options include: 20% - 200%
Hue: Camera Hue value. Options include:
0 ~ 14

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P/T/Z Setup
Move the main menu cursor to [Focus], Move the main menu cursor to [Setup],
and press [HOME] key enter the Focus and press [HOME] key enter the Setup
page as shown in the following figure: page, as shown in the following figure.

P/T/Z Setup
SpeedByZoom On Language EN
AF-Zone Center Auto Focus L Off
AF Sense Normal OSD TimeOut Off
L/R Set STD Motion Sync
Preset Freeze Off Focus Limit
Zoom Mode Optical Auto Inspect
Magnification Off Video Mode
Call Preset Speed 12 Other
Pre Zoom Speed 5 [Menu] Back
[Menu] Back
Language: Options include: English,
SpeedByZoom: On, Off Chinese
AF Zone: Front, Top, Center, Bottom Auto Focus L: Lock the focus in the
current position. Options include: Off, On
AF Sense: High, Normal, Low OSD TimeOut: Auto close OSD Menu.
L/R Set: STD, REV Options include: Off, 2.5min
Preset Freeze: On, Off Motion Sync: Synchronize pan, tilt,
and zoom to arrive at the preset
Zoom Mode: Digital, Optical, Hybrid
simultaneously.
Magnification: available only in Digital Options include: Off, On (Can be reached
Zoom Mode: 2x, 4x, 8x, 16x by entering the Setup > Motion Sync).
Call Preset Speed: 1~24 Max Speed: The maximum speed Motion
Sync will use when calling presets.
Pre Zoom Speed: 0~7
Options include: 185 ~ 230 (increments of
5)
Noise Reduction Focus Limit: Define a range the camera
can focus within. Options include: Off,
Move the main menu cursor to [Noise On (Can be reached by entering Setup >
Reduction], and press [HOME] key enter Focus Limit).
the Noise reduction page, as shown in
• Furthest Pos: Define the farthest focus
the following figure.
position. Options include: INF, 1m ~ 20m
• Nearest Pos: Define the nearest focus
Noise Reduction position. Options include: INF, 1m ~ 20m
NR3D 7
[Menu] Back

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Video Mode: Configure assorted video output Baudrate: Baudrate control speed Options
settings. include: 2400, 4800, 9600,
SDI-3G Mode: Set the SDI level. Options 38400
include: Level-A, Level-B
P_D_Address: Pelco-D protocol
Video Output: Set the video output to
SDI or HDMI. Options include: HDMI, SDI address Options include: 0 ~ 254
DVI Mode: define HDMI Data Transfer
type. P_P_Address: Pelco-P protocol
Options include: HDMI, DVI address Options include: 0 ~ 31
Other:
Auto Inversion: Toggle auto inversion. Restore Default
Options include: Off, On
Move the cursor to the “Restore Default”
Tally Mode: Toggle ability to acknowledge Tally
option and press the [Enter] button to
Light command. Options include: Off, On
enter the Restore Default page, as shown
USB Audio: Toggle USB audio
in the figure below.
embedding. Options include: Off, On
USB2.0 Function: Define how the USB
port is used. Options include: UVC, Host Restore Default
Display Info: The ability to display OSD mes-
P/T Limit Reset
sage overlays on the video output.
Press [Enter] Confirm
Communication Setup Press [Back] Cancel
Select [Enter]
Move the main menu cursor to [Menu] Back
[Communication Setup] and press the
[HOME] key enter the Communication
Setup page, as shown in the following Note: Press the [Enter] button to confirm.
figure. All camera parameters will return to
default, including IR remote & VISCA
Addresses.
Communication Setup
Protocol VISCA
V_Address 1
V-AddrFix Off
Net Mode Serial
Baudrate 9600
[Menu] Back

Protocol: Control protocol Options include:

VISCA, PELCO-D, PELCO-P, Auto
V_Address: VISCA protocol camera address
Options include: 1 ~ 7
V-AddrFix: When enabled, the Visca address will
not change. Options include: Off, On
Net Mode: Control type Options include: Serial,
Parallel

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Serial Communication Guide
RS-232 Interface

No. Function
1 DTR
2 DSR
3 TXD
4 GND
5 RXD
6 GND
7 IR OUT
8 NC

For Intial Connection For Daisy Chain Control

Camera Windows DB-9 Camera Mini DIN

1. DTR 1. CD 1. DTR 1. DTR
2. DSR 2. RXD 2. DSR 2. DSR
3. TXD 3. TXD 3. TXD 3. TXD
4. GND 4. DTR 4. GND 4. GND
5. RXD 5. GND 5. RXD 5. RXD
6. Unused 6. DSR 6. Unused 6. Unused
7. Unused 7. Unused 7. Unused 7. Unused
8. Unused 8. Unused 8. Unused 8. Unused
9. Unused 9. Unused

RS232 Communication Control

This camera can be controlled vis RS-232. The parameters for RS-232C are as follows:
Baud Rate: 2400, 4800, 9600 or 38400 bps
Start Bit: 1 bit
Data Bit: 8 bits
Stop Bit: 1 bit
Parity Bit: None

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RS-485 Interface

The left phoenix connector port is Positive (+)

The right phoenix connector port is Negative (-)
The camera can be controlled via RS-485, Half-duplex mode, with support for VISCA, Pelco-D, or
Pelco-P protocol. The parameters of RS485 are as follows:
RS-485 Communication Control
Baud rate: 2400/4800/9600/38400;
Starting position: 1 bit
Data bit: 8 bits
Stop bit: 1 bit
Check digit: None
To utilize an RS-485 connection, you will need an unterminated two-conductor cable.
1. Connect the positive (red) wire to the camera’s positive phoenix connector port (left).
2. Connect the negative (black) wire to the camera’s negative phoenix connector port (right).
3. Connect the positive and negative wires to the positive and negative ports on your joystick
controller.
Ŝ To connect multiple cameras, you have the option to connect via daisy-chain or
home run.
4. In either method, multiple wires will be connected to a single phoenix connector port.

RS-485 Daisy-Chain Connection RS-485 Home Run Connection

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Network Connection
Operating Environment
• Operating System: Windows 7 / 8.1 / 10 / 11, Mac OS X, Linux, Android
• Network Protocol: TCP/IP
• Client PC: P4 / 128M RAM / 40G HDD / supported scaled graphics card, support for
DirectX 8.0+.

Equipment Installation
1. To connect your camera to your network, run a CAT 5 or CAT 6 cable from the camera direct-
ly into a network switch.
2. Turn on power.
3. If successful, the orange network light will illuminate and the green light will start flashing.

Picture 1.2 Connections to LAN via patch cable to LAN wall jack or LAN Switch

Finding the camera’s IP Address

The camera will automatically acquire an IP address when connected to the network. If the
network cannot assign an IP address, the camera will default to “192.168.100.88”. If you don’t
know the camera IP, please do one of the following:

Method 1: Use a Internet browser and type in “http://ptzoptics.local/” to reach the camera’s
web inter­face. The username and password are both “admin” by default. The Network
Settings page will allow you to make adjustments to the camera’s network settings.

Method 2: Use the IR remote shortcut [*] > [#] > [4] to display the camera’s IP address.
Note: If you are setting up multiple cameras, it’s recommended to do so one at a time. Assign a
unique Device ID to each camera from the Device Info page. This will allow you to reach each
camera’s web interface without needing to memorize an IP address.
For example, “http://camera1.local/” and “http://camera2.local/”.

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Discovering your Network Info
To discover your IP address range/scheme, Subnet Mask, Gateway, & First DNS, follow the
instructions below for Windows or Mac OS. You may need to talk with your IT department
to obtain this information.
Windows
1. Open the Start menu and type “CMD” into the search bar.
2. Once the Command Prompt is open, type in “ipconfig” and press the Enter key.
3. Scroll down to the section titled “Ethernet adapter Ethernet” or “Ethernet adapter Wireless
Network Connection”.
4. Locate the “IPv4 Address” in that section. This is your computers local IP address.
5. In the example above, the PC’s local address is “192.168.15.117”, making the network range
“192.168.15.xxx”.

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Mac
1. Open a new Finder window and go to the Applications folder.
2. Open the Utilities folder and select the Terminal program.
3. Once the Terminal program is open, type in “ipconfig getifaddr en0” and press the Enter key.

4. In the example above, the Mac’s local address is 192.168.17.107”, making the network range
“192.168.17.xxx”.

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NDI®|HX 3 Connection
The NDI®|HX connection allows you to connect and control your camera through any NDI com-
patible hardware or software on your Local Area Network. Once your camera is setup on a LAN,
you can utilize the NDI®|HX connection.

NDI®|HX 3 Setup
1. Download and install the latest NDI®|HX Tools from https://www.ndi.tv/tools.
2. Configure your camera settings from the NDI Config tab in the camera’s web interface.
3. Select your camera within the NDI®|HX compatible device.
4. Select your camera. The NDI feed will utilize the camera’s device friendly name.

NewTek® NDI®, NDI® 4 & NDI®|HX are all registered trademarks by NewTek®. Please note that
your NDI License key is non-transferrable.

Setting & Calling Presets

The PTZOptics Move 4K, the Move SE, and the Link 4K cameras all utilize the same newly up-
graded camera presets system, and in this section, we will explain how to get the most out of
presets and how to properly use them.
If you have already attempted setting presets and noticed the image settings changing when
moving the camera or switching between presets, please read through the instructions below.
1. Lighting: Before adjusting the camera’s settings and saving presets, it is extremely important
that you are satisfied with the lighting in the area you plan to operate the camera. (Tip: The
easiest lighting to work with, is often referred to as “flat lighting”, meaning the lighting is as
evenly dispered as possible thoughout the scene.)
2. Web UI: Once you have determined that the lighting setup is complete, type the camera’s
IP address into your web browser to open up the camera’s web UI. If you are not familiar with
how to do this, please see the Web UI section on page 29.
3. Default: We recommend setting all of the camera’s image settings, exposure settings, col-
or settings, and focus settings to default before setting up presets. The default settings are
shown on page 27 and page 28.
(Note: When you save a preset, not only are you saving the position the camera is in,
but you are also saving all the image settings it had at that exact time. When panning,
tilting, and zooming the camera, all image settings will stay set to their last applied/
saved values.)

4. Preset Zero: With all the image settings defaulted, the first preset you need to establish is
Preset Zero. This preset, will essentially serve as your baseline reference point. Follow the
steps below to establish preset zero.

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Image Tab Default Settings

Exposure Tab Default Settings

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Color Tab Default Settings

Focus Tab Default Settings

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1. Zoom the camera all the way out and point it at the center-most location in the scene.
2. Adjust any of the camera’s image settings until you are happy with the look/style of
the image. Image settings include any setting in one of the four images shown on the
previous page.
3. Move your cursor over to the preset control area on the right-hand side of the window.
Click the drop down tab and select the number “0”. Now click “Set”.
(Note: A preset will save all of the camera’s image settings and their values, when you
click set.)
4. Preset zero is now saved.
(Note: Whenever you enable auto-tracking, the camera will call Preset Zero and utilize
the image settings saved to preset Zero. For example, if you have saved preset zero and
the exposure compensation was set to -3, when you enable auto-tracking the exposure
compensation will automatically be set to -3. No matter what image settings you are
using before you begin auto-tracking, those image settings will switch to the settings
saved to preset zero when auto tracking is turned on.)
5. Standard Presets: These presets can be assigned to any number between 1 and 254.
1. Begin by calling preset zero.
(Tip: We recommend taking a screenshot of preset zero to help color match new
presets or camera shots from different cameras. It can also be vary helpful to
pull the camera’s video feed into live streaming software such as Vmix or OBS
for viewing and comparision. To properly compare image quality, ensure you
are using the same monitor or screen.)
2. Move the camera into the position you would like to have saved as a preset.
3. Compare the new preset position with preset zero to ensure they match. Most of the
time they will not match, because you are taking the same image settings into a new
area with different lighting that requires different settings. Here is where you will need to
make adjustments to the image settings to color match with preset zero.
4. Use the drop down tab to select the preset number you wish to save. Then click set.

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Web UI

Accessing the Camera

1. Enter “http://ptzoptics.local/” or the camera’s IP address into a web browser.
2. Enter the username and password into the login fields. Both the username and password are
“admin” by default. You can change the login credentials on the System Settings page.

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Navigation Panel

The Navigation Panel allows you to select the various control options for the camera. It can be
collapsed to make more room within the user interface.
You can load preconfigured profiles into the camera by selecting the desired profile from the
Navigation Panel.

• Logo: You can change the photo in the Navigation Panel using Logo Upload from the
Profile Settings page.
• Camera Name: You can change the camera’s name from the Device Info page. The “.local/”
appendage will always be on the end to give an easy reminder on how to return to this
Web UI.
• Reboot Button: The Reboot button will reboot your camera. It can be easily accessed from
any page while the Navigation Panel is maximized.
• Quick Profile: You can quickly change between pre-configured camera settings using the
Profiles saved to the Navigation Panel.
• Tally Status: The Tally Status icon will mirror the tally light built into the camera as an easy
reminder for when the camera is in Preview (green) or Program (red). This can be toggled
on or off on the Camera Settings page.

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Camera Settings

The Camera Settings page gives you access to the Camera’s Video Feed, PTZ Control, OSD Menu,
Preset Control, Speed Settings, Image Settings & Control Settings.
All settings in the Image tab are also available in the camera’s menu. The settings are offered in the
Web UI so you don’t have to open the Menu while the camera is in use.
• The PTZ Control section lets you Pan, Tilt, Zoom, and Focus the camera.
• The Menu and Menu Back buttons allow you to navigate the Menu when needed.
• The Preset Control section allows you to save and call up to 255 presets.
Ŝ The Preset 0 – 9 buttons allow you to quickly call the first 10 presets
The Speed tab within Camera Settings page allows you to adjust the speed at which the camera
will Pan, Tilt, Zoom and Focus while in the Web UI.

• You must click the “Apply” button to save the current Speed settings to the camera.
• The “Default” button will revert the Speed settings to factory default, as shown in the image
above

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Image

The Image > Image tab within the Camera Settings page allows you to adjust the camera’s
Luminance, Saturation, Contrast, Sharpness, Hue, Inversion Mode, Image Orientation,
3D Noise Reduction, & Black and White Mode.

▪ You must hit the “Apply” button for these changes to take effect.
▪ The “Default” button will revert the Image settings to factory default.
▪ The “Undo” button will revert the Image settings to the last saved settings.

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Exposure
The Advanced Image > Exposure tab within the Camera Settings page allows you to fine-tune the
camera’s Exposure settings to ensure image clarity as well as ensure the images from multiple
cameras match.

▪ You must click the “Apply” button to save the Exposure settings to the camera.
▪ The “Default” button will revert the Exposure settings to factory default, as shown in the
image above.

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Color

The Advanced Image > Color tab within the Camera Settings page allows you to fine tune the
camera’s white balance and color tint settings to adjust for lighting, as well as ensure images from
multiple cameras match.

▪ You must click the “Apply” button to save the Color settings to the camera.
▪ The “Default” button will revert the Color settings to factory default, as shown in the image
above

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Focus

The Advanced Image > Focus tab within the Camera Settings page allows you to adjust the var-
ious focus settings, including Auto Focus, Auto Focus Zone, Auto Focus Sensitivity, Focus Lock
and Focus Limit.

▪ You must click the “Apply” button to save the Focus settings to the camera.
▪ The “Default” button will revert the Focus settings to factory default, as shown in the
image above.

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Control Mode

The Control > Mode tab within the Camera Settings page allows you to toggle available camera
modes, such as Auto Tracking, Tracking Box, Patrol Mode, Preset Freeze, Zoom Mode, Motion
Sync & Tally Mode.

▪ Auto-Tracking: Select whether the camera automatically tracks the selected target
Options include: On, Off
▪ Tracking Box: Select if/how the Tracking Box is shown around the selected target on the video feed.
Options include: Off, Debug, & Select Target
▪ Patrol Mode: When enabled, the camera will call each of the Set presets sequentially.
Options include: On, Off
▪ Preset Freeze: When enabled, the video feed will temporarily pause while Calling a preset.
Options include: On, Off
▪ Zoom Mode: Select whether the camera utilizes Digital Zoom or not.
Options include: Optical, Digital, and Hybrid (Enabled on the Audio & Video page)
▪ Magnification: (Only available when “Digital” is selected from Zoom Mode) Define the Digital Zoom
limit.
Options include:2x, 4x, 8x, & 16x
▪ Motion Sync: When enabled, the camera will adjust Pan, Tilt, and Zoom speeds so that all 3 axis stop
simultaneously.
Options include: On, Off
▪ Tally Mode: When enabled, the Web Interface’s Tally Status icon at the bottom of the Navigation Panel
will reflect the Tally Light on the front of the camera.
Options include: On, Off
▪ You must click the “Apply” button to save the Mode to the camera.
▪ The “Cancel” button will revert the Mode settings to the last saved settings.
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Control Ports
The Control > Ports tab on the Camera Settings page allows you to change the camera’s TCP, UDP
& HTTP control ports. The Sony UDP Port can not be changed.

▪ You must click the “Apply” button to save the Ports to the camera.
▪ The “Cancel” button will revert the Ports settings to the last saved settings.

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Audio Video Settings
The Audio & Video Settings page accesses the Video Encoding Settings, IP Video Stream 1 /
Stream 2 Encoding Settings & Audio Encoding Settings sections of the network video feeds.

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Video Encoding Settings
▪ HDMI/SDI Output: Set either HDMI or SDI to output video (not simultaneous).Options include:
HDMI, SDI
▪ Refresh Rate: Frequency adjustment for displays. Select the refresh rate for your region.
Ŝ Options include: Dial Priority, 50Hz, 60Hz
▪ Encode Protocol: The Encoding Profile defines the compression method and color reproduc-
tion of the IP Stream.
Ŝ Options include: Main, High
▪ Video Template: Select Off, Ultra, High, Medium, Low, NDI|HX3: H.264, 1080@50, NDI|HX3:
H.264, 1080@60, NDI|HX3: H.265, 1080@50, NDI|HX3: H.265, 1080@60
▪ Advanced: Off or Hybrid Zoom (beta)

IP Video Stream 1 & 2: Encoding Settings

▪ Encoding Protocol: Define the compression method for the stream.
Options include: H264, H265, MJPEG
▪ Resolution: Define the resolution of the stream.
Ŝ Stream 1 options include: 3840x2160, 1920x1080, 1280x720, 1024x576, 720x480,
720x408, 640x480, 640x360
Ŝ Stream 2 option includes: 720x480, 720x408, 640x480, 640x360, 480x320, & 320x240
▪ Bitrate (kbps): Define the bit rate of the stream in kilobits. The higher the value, the higher
the video quality at the cost of higher bandwidth.
Ŝ Stream 1 Range: 1 ~ 102400
Ŝ Stream 2 Range: 1 ~ 20480
▪ QFactor: Define the Quality Factor of the stream. The higher the value, the higher the video
quality at the cost of higher bandwidth (Only available when MJPEG is selected as the
Encoding Protocol).
Ŝ Range: 1 ~ 99
▪ Frame Rate: Define the Frame Rate of the stream.
Ŝ Range: 1 ~ 60
▪ I Key Frame Interval: Define the I-Key Frame Interval of the stream.
Ŝ Options include: 1 ~ 1200
▪ Bit Rate Control: Select whether the Bit Rate fluctuates (VBR) or is static (CBR).
Ŝ Options include: CBR, VBR

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▪ Audio Encoding Settings

▪ Enable Audio: Select whether Audio is included in the applicable video outputs.
Ŝ Options include: On, Off
▪ Audio Encoding Protocol: ACC
▪ Sample Rate (kbps): Define the number of samples per second the audio utilizes.
Ŝ Options include: 44.1, 48
▪ Bitrate (kbps): Define the number of bits per second the audio utilizes in kilobits
Ŝ Options include: 96, 128
▪ Input Volume: Define the Input Volume of the Audio Input.
Ŝ Range: 0db ~ 59db
▪ Enable Line Out: Toggle the Line Output port on or off.
Ŝ Options include: On, Off
▪ Line Out Volume: Define the Output Volume of the Audio Output
Ŝ Range: 0db ~ 59db
▪ Enable USB Audio: Define whether the USB video out includes audio.
Ŝ Options include: On, Off
▪ ADTS Options: Select whether Audio Data includes timestamps.
Ŝ Options include: On, Off

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Streaming Settings
The Streaming Settings page accesses the RTMP(S) Settings, SRT Settings, RTSP Settings
Multicast Settings & ONVIF Settings sections.

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• RTMP(S) Stream 1 & 2 Settings
Ŝ RTMP(S) Stream URL: Define the RTMP Address of the CDN you wish to stream to.
Ŝ RTMP(S) Stream Key: Define the stream key of the CDN you wish to stream to.
Ŝ Enable Stream: Toggle the RTMP stream on or off.
• SRT Settings
Ŝ SRT: Toggle the SRT stream on or off.
Ŝ SRT Mode: Define whether the SRT stream is pulled (Listener) from the camera, or
whether the stream must be pushed (Caller) to a server.
Ŝ SRT Server: Define the Server IP address. This is only used in Caller mode.
Ŝ SRT Port: The SRT Port is how you reach the SRT video feed of your camera.
Ŝ SRT Encryption: Toggle SRT Encryption on or off.
Ŝ SRT Password: Define the SRT password when utilizing SRT Encryption
Ŝ SRT Bandwidth Overhead: SRT Bandwidth is a percentage that you assign that
helps determine the total bandwidth that the SRT stream will use up. This
percentage should not exceed 50%, and is set to 25% by default.
Ŝ SRT Variable Latency(ms): Define the maximum buffer size for maintaining SRT
packets from the camera to the destination.
• RTSP Settings
Ŝ RTSP Authentication: Toggle RTSP Authorization on or off.
Ŝ RTSP Port: The RTSP Port is how you reach the RTSP video feed(s) of your camera.
• Multicast Settings
Ŝ Multicast Mode: Toggle Multicast on or off.
WARNING! Only use this setting with a network configured for Multicast.
Ŝ Multicast Address: Define the Multicast Address. Recommended format:
234.1.2.[camera IP address last octet]
Ŝ Multicast Port HD: The Multicast Port HD is how you reach the HD stream through
RTP Multicast.
Ŝ Multicast Port SD: The Multicast Port SD is how you reach the SD stream through
RTP Multicast.
• ONVIF Settings
Ŝ Enable ONVIF: Toggle ONVIF control on or off.
Ŝ ONVIF Authentication: Toggle ONVIF Authentication on or off.

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Profile Settings

The Profile Settings page gives you access to the Logo Upload, Profile Configuration,
Quick Profiles, Custom CSS & Tutorial Mode sections.

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• Logo Upload
Ŝ Upload File: Browse your PC for an image file you’d like to upload to the camera’s
web interface. The resolution of this logo should be 2500x1000 and PNG or JPG type
file.
• Profile Menu
Ŝ Profile Name: Give your Profile a unique name so you can easily remember it.
Ŝ Call Preset: Select a preset to be called when the Profile is loaded. This field is
optional.
Ŝ Select All: Select all of the below options in the Profile Menu section.
Ŝ Image Settings: Select whether the Image Settings on the Camera Settings page
are stored in the Profile.
Ŝ Audio Encoding Settings: Select whether the Audio Settings on the Audio & Video
Settings page are stored in the Profile. This will require a camera reboot when
loaded.
Ŝ Video Output Settings: Select whether the Video Settings on the Audio & Video
Settings page are stored in the Profile. This will require a camera reboot when
loaded.
Ŝ Device Settings: Select whether the Device Name is stored in the Profile. This will
require a camera reboot when loaded.
Ŝ Include on Quick Profile Select: Select whether the Profile is displayed in the Quick
Profile Select section on the Navigation Panel.
Ŝ Download: Download the profile from the Profile Menu section.
Ŝ Save: Save the configured Profile. The Include on Quick Profile Select checkbox
needs to be checked in order to save the Profile to the camera.
• Profile Upload
Ŝ Upload File: Upload a saved Profile from your computer to the camera.
• Quick Profile Select
Ŝ Download Button: Download the selected Profile to your computer.
Ŝ Remove Button: Remove the selected Profile from the camera.
• Custom CSS
Ŝ Color Mode: Select the color mode of the Web UI. Custom allows you to define your
own colors.
Ŝ Highlight Color Selector: Define the color that buttons glow while hovering over or
pressing the buttons.
Ŝ Font Color Selector: Define the font color.
Ŝ Background Color Selector: Customize the background color of the Web UI.
Ŝ Middle ground Color Selector: Customize the middle ground color of the Web UI.
Ŝ Foreground Color Selector: Customize the foreground color of the Web UI.
Ŝ Button Color Selector: Customize the button background and text field color of the
Web UI. The colors can be defined by using the eyedropper tool, decimal code, HSL
code, or hex code.
• CSS Upload
Ŝ Upload File: Upload a saved Custom CSS file from your computer to the camera.
Ŝ Download Button: Download the currently selected CSS Color Mode
• Tutorial Mode
Ŝ Show Tutorial Mode: While checked, the Information Symbols and associated text
will be available, giving a description of each available setting.
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Network Settings
The Network Settings page accesses the LAN Settings & NTP Settings sections.

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• LAN Settings
Ŝ IP Configuration Type: Select whether the camera automatically configured
the network settings (DHCP) or whether you manually configure the network
settings (Static).
Ŝ IP Address: The IP address is a unique address the network uses to connect
and configure the camera.
Ŝ Subnet Mask: The Subnet Mask is a set of numbers that defines how large
your network is.
Ŝ Gateway: The Gateway is the address associated with your router to connect
to the internet.
Ŝ DNS Address: The DNS address is a unique IP address the camera will query
when trying to reach a specific website.
Ŝ MAC Address: The MAC Address is a unique address the Ethernet port utilizes
to communicate with the network. You cannot change this address.
Ŝ DHCP Timeout: DHCP Timeout is the amount of time the camera will try to
acquire an IP address through DHCP. After 30 seconds, the camera will
revert to the Static Fallback Address & Static Fallback Mask. You cannot
change this timeout.
Ŝ Static Fallback Address: Static Fallback Address is the IP address the camera
will revert to if one cannot be acquired automatically. You cannot change this
address.
Ŝ Static Fallback Mask: Static Fallback Mask is the Subnet Mask the camera will
revert to if one cannot be acquired automatically. You cannot change this
subnet mask.
• NTP Settings
Ŝ NTP Time Sync: Toggle Network Time Protocol (NTP) on or off.
Ŝ NTP Time Zone: Select your time zone.
Ŝ Server Address: Define the NTP Server Address you wish to utilize.
Ŝ Time Interval: Define how frequently NTP queries the server (in seconds).

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MIDI Control
The MIDI Control page accesses the PTZOptics MIDI Control, Control Mapping, Mass
Command Edit & Information sections. The MIDI Control page can be reached by accessing the
HTTPS version of the camera’s web interface. (https://[Camera IP]/). The page must remain open for
MIDI Control to function.

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• PTZOptics MIDI Control
Ŝ MIDI Control: Toggle MIDI Control on or off.
Ŝ MIDI Controller: Select a MIDI Controller currently connected to your PC.

• Control Mapping
Ŝ Command: What function you’d like the camera to perform.
Ŝ Event: How you would like the trigger the command to be sent.
Ŝ MIDI Value: The value associated with the button / dial / knob / etc. on the MIDI
Controller.

• Mass Command Edit

Ŝ View Mapped Commands Button: View the commands currently mapped to the
camera.
Ŝ Download Configuration: Download the commands currently mapped to the
camera.
Ŝ Upload Mapped Commands: Upload a list of mapped MIDI commands to the
camera.

• Information
Ŝ Display MIDI Commands below: Select whether the camera displays the
commands being sent from the MIDI Controller. This is typically used when Control
Mapping.
Ŝ Last Command Event: The most recent MIDI Event the Controller sent.
Ŝ Last MIDI Command: The most recent MIDI Command the Controller sent.
Ŝ Last Command Value: The most recent MIDI Value the Controller sent.

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Device Info
The Device Info page accesses the Device Information Section.

▪ Device Information
Ŝ Device ID: Define the camera’s Device ID to clearly designate which camera
you are interacting with. The Device ID is displayed at the top left of the
Navigation Panel and anything that queries the camera’s name.
Ŝ Firmware Version: The Firmware Version displays the firmware file currently
running on the camera.
Ŝ Device Model: The Device Model is a field that PTZOptics uses to designate
the camera.
Ŝ Webware Version: The Webware Version is the version of the web interface.
Ŝ Serial Number: The camera’s serial number.
Ŝ Need Help? An easy to access URL to the PTZOptics Knowledge Base.

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System Settings
The System Settings page gives access to the HTTPS Settings, IR Remote Channel Selection,
Access Settings, Firmware Check, Restore Default (Basic), Firmware Upload & Restore Default
(Advanced) sections.

▪ HTTPS Settings
Ŝ HTTPS Certificate: Upload a HTTPS Certificate from your computer.
Ŝ HTTP Port: The HTTP Port is how you reach the web interface of your camera
(http://[Camera IP]:[port]/)
▪ IR Remote Channel Selection
Ŝ 1 – 4 Button: Define the communication channel the camera utilizes with the remote
control. This allows you to easily use multiple cameras with a single IR
remote.
▪ Access Settings
Ŝ Admin Name: Administrator username login. This username can not be changed.
Ŝ Admin Password: Administrator password. If you desire to change the password, all
letters, numbers, and specifically “!@#$^()” can be used, up
to 15 characters. Please note the circles in the field are encrypted
and do not reflect the password saved on the camera.
Ŝ Guest Name: Guest username login. This username can not be changed.
Ŝ Guest Password: Guest password. If you desire to change the password, all letters,
numbers, and specifically “!@#$^()” can be used, up to 15
characters. Please note the circles in the field are encrypted and do not
reflect the password saved on the camera.

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• Firmware Check
Ŝ Mirrors: Define a server address for acquiring the latest PTZOptics firmware files. By
default, the camera will query PTZOptics at https://firmware.ptzoptics.com/
Ŝ Check Firmware Version: Check to see if your camera is running the latest firmware
from the Firmware Update Server.
• Firmware Upload
Ŝ File Upload (Advanced): Select a firmware file from your PC to upload to the
camera.
• Restore Default
Ŝ Menu Reset (Basic): Reset the camera’s non-network settings to factory default.
Ŝ Network Reset (Advanced): Reset the camera’s network settings to factory default.
Ŝ Factory Reset (Advanced): Reset all of the camera’s settings to factory default.

For more information you can scan the QR code below or visit ptzoptics.com/get-
started.

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Photobooth Functionality
The PTZOptics Move 4K / Link 4K can quickly take a series of four still image or video files. These
image and video files are stored locally on the camera and can be retrieved with an HTTP-CGI
command and a web browser.

Configuration
You can set the resolution of the image and video files by logging into the camera’s web interface
and adjusting the Stream 2 resolution, as shown below. The camera will need to reboot for the
new resolution to take effect.

Photos
Use the command below to take a single photo of the camera’s current view. You can type this
HTTP-CGI Command into a web browser to take &; download the photo.
http://[Camera IP]/snapshot.jpg
You can also take a series of four photos with a defined delay. Use the command below to take
these photos.
http://[Camera IP]/cgi-bin/booth.cgi?0&4&[delay]&;photo&0
In this command, [delay] is how long the camera will wait before taking the next photo, in
seconds.
The [delay] range is: 1 ~ 9.
You can download the photos by sending a separate HTTP-CGI command through a web
browser.
http://[Camera IP]/photo[num].jpg
In this command, [num] is the photo you would like to download.
The [num] options are: 1 ~ 4.

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Videos
Use the command below to take a series of four videos. You can define the video length and
delay (in seconds) between each video.

http://[Camera IP]/cgi-bin/booth.cgi?0&4&[delay]&video&[length]

In this command, [delay] is how long the camera will wait before taking the next video, in
seconds.
The [delay] range is: 1 ~ 9.
In this command, [length] is how long each video recording will be, in seconds.
The [length] range is: 1 ~ 10.

You can download the videos by sending a separate HTTP-CGI command through a web browser.

http://[Camera IP]/video[num].mp4

In this command, [num] is the video you would like to download.

The [num] options are: 1 ~ 4.

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PTZOptics Serial VISCA & VISCA over IP Command List
Part 1: Camera Issued Commands
ACK / Completion Messages
Command Function Command Packet Comments

z0 4y FF Returned when
ACK
ACK / Completion (y: Socket No.) the command is accepted.
Messages z0 5y FF Returned when
Completion (y: Socket No.) the command has been executed.

Error Messages
Command Function Command Packet Comments
z0 60 02 FF Returned when the command format
is different or when a command
with illegal command parameters is
Syntax Error
accepted.

z0 60 03 FF Indicates that two sockets are

Command already being used (executing two
Buffer Full commands) and the command could
not be accepted when received
z0 6y 04 FF Returned when a command which is
(y: Socket No.) being executed in a socket specified
Command
by the cancel command is canceled.
Error Messages Canceled
The completion message for the
command is not returned.
z0 6y 05 FF Returned when no command is
(y: Socket No.) executed in a socket specified nu the
No Socket
cancel command, or when an invalid
Socket No. is specified
z0 6y 41 FF Returned when a command cannot be
(y: Execution executed due to current conditions. For
Command command Socket example: when commands controlling
Not No. Inquiry the focus manually are received during
Executable command: 0) auto focus mode.

VISCA over IP control: z = 9

Serial VISCA control: z = Camera Address + 8

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 ™
Part 2: PTZOptics Command List

Command Function Command Packet Comments

IF Clear Broadcast 8x 01 00 01 FF I/F Clear
CAM_Power On 8x 01 04 00 02 FF Power On/Off
Off 8x 01 04 00 03 FF
Stop 8x 01 04 07 00 FF
Tele (Standard) 8x 01 04 07 02 FF
Wide (Standard) 8x 01 04 07 03 FF
CAM_Zoom
Tele (Variable) 8x 01 04 07 2p FF p = 0 (low) – 7 (high)
Wide (Variable) 8x 01 04 07 3p FF
Direct 8x 01 04 47 p q r s FF
8x 01 04 47 0p 0q pqrs: Zoom Position
CAM_ZoomFocus Direct 0r 0s 0t 0u 0v 0w FF tuvw: Focus Position
Stop 8x 01 04 08 00 FF
Far (Standard) 8x 01 04 08 02 FF
Near (Standard) 8x 01 04 08 03 FF
Far (Variable) 8x 01 04 08 2p FF
Near (Variable) 8x 01 04 08 3p FF p = 0 (low) – 7 (high)
Direct 8x 01 04 48 0p 0q 0r 0s pqrs: Zoom Position
FF (0x04 0x00 0x00 0x00 =
Full Zoom in. 0x00 0x00
0x00 0x00 = Full Zoom out.)
CAM_Focus
Auto Focus 8x 01 04 38 02 FF
Manual Focus 8x 01 04 38 03 FF Auto Focus On / Off
Auto / Manual 8x 01 04 38 10 FF
Snap Focus Focus image while main-
8x 01 04 38 04 FF
taining manual focus mode.
Focus Lock 8x 0a 04 68 02 FF Prevents any other oper-
Focus Unlock ation or command from
8x 0a 04 68 03 FF adjusting the current focus
state
HIgh 8x 01 04 58 01 FF
Normal 8x 01 04 58 02 FF AF Sensitivity High / Nor-
CAM_AFSensitivity
Low 8x 01 04 58 03 FF mal / Low

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Auto 8x 01 04 35 00 FF Normal Auto mode
Indoor 8x 01 04 35 01 FF Indoor mode
Outdoor 8x 01 04 35 02 FF Outdoor mode
OnePush 8x 01 04 35 03 FF One Push White Balance
mode
CAM_WB
Manual 8x 01 04 35 05 FF Manual control mode
ColorTemperature 8x 01 04 35 20 FF Color Temperature mode
(VAR)
OnePush Trigger 8x 01 04 10 05 FF One Push White Balance
Trigger
Reset 8x 01 04 03 00 FF Default Bright position
Up 8x 01 04 03 02 FF
CAM_RGain Down 8x 01 04 03 03 FF
Direct 8x 01 04 43 00 00 0p 0q pq: Red Gain
FF
Reset 8x 01 04 04 00 FF Manual control of blue
gain
Up 8x 01 04 04 02 FF
CAM_BGain
Down 8x 01 04 04 03 FF
Direct 8x 01 04 44 00 00 0p 0q pq: Blue Gain
FF
Reset 8x 01 04 20 00 FF Default ColorTemperature
settings
Up 8x 01 04 20 02 FF
CAM_ColorTemp Down 8x 01 04 20 03 FF
pq: ColorTemperature
Direct 8x 01 04 20 0p 0q FF position: 0x00: 2500K ~
0x37: 8000K
CAM_RTuning Direct 8x 0A 01 12 pq FF pq: Red / Blue Tuning
Direct 8x 0A 01 13 pq FF position 0x00 (-10) ~ 0x14
CAM_BTuning (+10)

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Full Auto 8x 01 04 39 00 FF Automatic Exposure
mode
Manual 8x 01 04 39 03 FF Manual exposure mode
Shutter Priority 8x 01 04 39 0A FF Shutter priority auto ex-
CAM_AE posure mode
Iris Priority 8x 01 04 39 0B FF Iris priority auto exposure
mode
Bright 8x 01 04 39 0D FF Bright manual exposure
mode
Reset 8x 01 04 0B 00 FF Default Iris position
Up 8x 01 04 0B 02 FF
Iris setting
CAM_Iris Down 8x 01 04 0B 03 FF
Direct 8x 01 04 4B 00 00 0p 0q pq: Iris position
FF
Direct 8x 01 06 01 0E 0E 03 02 p: 0(low) - 8(high)
CAM_DRC
FF
Reset 8x 01 04 0A 00 FF Default shutter position
Up 8x 01 04 0A 02 FF
Shutter setting
CAM_Shutter Down 8x 01 04 0A 03 FF
Direct 8x 01 04 4A 00 00 0p 0q pq: Shutter position
FF
Reset 8x 01 04 0C 00 FF
Up 8x 01 04 0C 02 FF Gain Setting
Down 8x 01 04 0C 03 FF
CAM_Gain
Direct 8x 01 04 0C 00 00 0p 0q pq: Gain Position
FF
Gain Limit 8x 01 04 2C 0p FF p: Gain Position
Reset 8x 01 04 0D 00 FF Default Bright position
Up 8x 01 04 0D 02 FF
Bright setting
CAM_Bright Down 8x 01 04 0D 03 FF
Direct 8x 01 04 0D 00 00 0p 0q pq: Bright position
FF

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On 8x 01 04 3E 02 FF Exposure Compensation
Off 8x 01 04 3E 03 FF On / Off
Reset 8x 01 04 0E 00 FF Default ExpComp posi-
tion
CAM_ExpComp
Up 8x 01 04 0E 02 FF
ExpComp setting
Down 8x 01 04 0E 03 FF
DIrect 8x 01 04 4E 00 00 0p 0q pq: ExpComp position
FF
Auto 8x 01 04 50 02 FF ND2D Auto/Manual
CAM_NR(2D)Mode
Manual 8x 01 04 50 03 FF
Direct 8x 01 04 53 0p FF p: NR Setting (0: Off, level
CAM_NR(2D)Level
1 to 5)
Direct 8x 01 04 54 0p FF p: NR Setting (0: Off, level
CAM_NR(3D)Level
1 to 8)
Reset 8x 01 04 21 00 FF
Up 8x 01 04 21 02 FF
CAM_WDRStrength Down 8x 01 04 21 03 FF
Direct 8x 01 04 51 00 00 0p 0q pq: WDR Level Positon
FF
On 8x 01 04 33 02 FF Backlight Compensation
CAM_Backlight On / Off
Off 8x 01 04 33 03 FF
- 8x 01 04 23 0p FF p: Flicker settings - (0: Off,
CAM_Flicker
1: 50Hz, 2: 60Hz)
CAM_ApertureMode Auto 8x 01 04 05 02 FF
(Sharpness) Manual 8x 01 04 05 03 FF
Reset 8x 01 04 02 00 FF Aperture Control
Up 8x 01 04 02 02 FF
CAM_Aperture
(sharpness) Down 8x 01 04 02 03 FF
Direct 8x 01 04 42 00 00 0p 0q pq: Aperture Gain
FF
Off 8x 01 04 63 00 FF
CAM_Picture Effect Picture Effect setting
B&W 8x 01 04 63 04 FF
Reset 8x 01 04 3F 00 pp FF
pp: Memory number (=0
CAM_Memory Set 8x 01 04 3F 01 pp FF
to 127)
Recall 8x 01 04 3F 02 pp FF
Preset Speed 8x 01 06 01 p FF P: Speed grade (0x01 ~
Preset_Recall_ Speed
0x18)

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CAM_ImageFreeze Freeze Image 8x 01 04 62 0p FF p: 2 ON; p: 3 OFF
On 8x 01 04 61 02 FF Image Flip Horizontal On
CAM_LR_ Reverse
Off 8x 01 04 61 03 FF / Off
On 8x 01 04 66 02 FF Image Flip Vertical On /
CAM_PictureFlip
Off 8x 01 04 66 03 FF Off
Direct 8x 01 04 49 00 00 00 0p P: Color Gain setting 0h
CAM_ColorGain
FF (60%) to Eh(200%)
Up 8x 01 06 01 VV WW 03
01 FF
Down 8x 01 06 01 VV WW 03
02 FF
Left 8x 01 06 01 VV WW 01
03 FF
RIght 8x 01 06 01 VV WW 02
03 FF VV: Pan Speed 0x01 (low)
UpLeft 8x 01 06 01 VV WW 01 to 0x18 (high)
01 FF WW: Tilt Speed 0x01 (low)
UpRight 8x 01 06 01 VV WW 02 to 0x14 (high)
01 FF
Pan_TiltDrive
DownLeft 8x 01 06 01 VV WW 01
02 FF
DownRight 8x 01 06 01 VV WW 02
02 FF
Stop 8x 01 06 01 VV WW 03
03 FF
AbsolutePosition 8x 01 06 02 VV WW 0Y
0Y 0Y 0Y 0Z 0Z 0Z 0Z FF YYYY: Pan position, ZZZZ:
RelativePosition 8x 01 06 03 VV WW 0Y Tilt position
0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
Home 8x 01 06 04 FF
Reset 8x 01 06 05 FF

LimitSet 8x 01 06 07 00 0W 0Y W: 1 (UpRight), 0: Down-

0Y 0Y 0Y 0Z 0Z 0Z 0Z FF Left
Pan_TiltLimitSet
LimitClear 8x 01 06 07 01 0W 07 0F YYYY: Pan position, ZZZZ:
0F 0F 07 0F 0F 0F FF Tilt position

Direct 8x 01 04 A1 00 00 0p 0q pq: Brightness position

CAM_Brightness
FF
Direct 8x 01 04 A2 00 00 0p 0q pq: Contrast position
CAM_Contrast
FF
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Off 8x 01 04 A4 00 FF
Flip-H 8x 01 04 A4 01 FF Single Command for vid-
CAM_Flip
Flip-V 8x 01 04 A4 02 FF eo flip
Flip-HV 8x 01 04 A4 03 FF
CAM_SettingSave Save 8x 01 04 A5 10 FF Save Current Setting
High 8x 01 04 A9 00 FF
CAM_AWB Sensitivity Normal 8x 01 04 A9 01 FF
Low 8x 01 04 A9 02 FF
Top 8x 01 04 AA 00 FF
CAM_AFZone Center 8x 01 04 AA 01 FF AF Zone weight select
Bottom 8x 01 04 AA 02 FF
CAM_ColorHue Direct 8x 01 04 4F 00 00 00 0p P: Color Hue setting 0h
FF (-14°) to Eh (+14°)
Open / Close 8x 01 04 3F 02 5F FF
Close 8x 01 06 06 03 FF
Navigate Up 8x 01 06 01 0E 0E 03 01
FF
Navigate Down 8x 01 06 01 0E 0E 03 02
FF
OSD_Control
Navigate Left 8x 01 06 01 0E 0E 01 03
FF
Navigate Right 8x 01 06 01 0E 0E 02 03
FF
Enter 8x 01 06 06 05 FF
Return 8x 01 06 06 04 FF
Type1 8x 0A 01 04 1B 00 FF Corrects camera focus
capabilities
CAM_LensType
Type 2 8x 0A 01 04 1B 01 FF p=1: Flashing, p=2: Light
always on, p=3: normal
CAM_AFCalibration Re-Calibrates 8x 0A 01 03 12 FF
Focus
CAM_TallyLight Tally Light Control 8x 0A 02 02 0p FF
High 8x 0B 01 01 FF
Medium 8x 0B 01 02 FF
CAM_NDIMode
Low 8x 0B 01 03 FF
Off 8x 0B 01 04 FF
CAM_Multicast Mode Multicast Mode 8x 0B 01 23 0p FF p=1: On, p=2: Off

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PTZ Motion Sync 8x 0A 11 13 02 FF
On
PTZ Motion Sync 8x 0A 11 13 03 FF
Off
CAM_PTZMotion Sync
PTZ MS Upper 8x 0A 11 14 pq FF
Speed Limit
pq: Speed stage
PTZ MS Lower 8x 2A 11 14 pq FF
Speed Limit
Toggle USB Au- 8x 2a 02 a0 04 0p FF p=2: On, p=3: Off
CAM_UACStatus
dio
Toggle RTMP 8x 0A 11 A8 pq FF p: 1 Stream 1; p: 2 stream
CAM_RTMPSet
2; q: 2 ON, q: 3 OFF
Focus Range 8x 0A 11 42 0p rs tv FF p=0: Off p=1: On, rs: fur-
thest position(0x00 ~
CAM_FocusRange
0x0B), tv: nearest posi-
tion(0x00 ~ 0x0B)
CAM_SettingSave Save 8x 01 04 A5 10 FF Save Current Setting
CAM_SettingReset Reset 8x 01 04 A0 10 FF Reset to Factory Settings
Reset Network 8x 0A 01 AA FF
CAM_NetworkReset
Parameters

Part 3: PTZOptics Query Command List

CAM_PowerIng 8x 09 04 00 FF y0 50 02 FF On
y0 50 03 FF Off (Standby)
y0 50 04 FF Internal Power Circuit Error
CAM_ZoomPosIng 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pqrs: Zoom position
CAM_ 8x 09 04 48 FF y0 50 02 FF AutoFocus
FocusAFModeIng y0 50 03 FF Manual Focus
CAM_FocusPosIng 8x 09 04 35 FF y0 50 0p 0q 0r 0s FF pqrs: Focus Position
y0 50 00 FF Auto
y0 50 01 FF Indoor
y0 50 02 FF Outdoor
CAM_WBModeIng 8x 09 04 35 FF
y0 50 03 FF OnePush
y0 50 05 FF Manual
ColorTemperature
CAM_RGainIng 8x 09 04 43 FF y0 50 00 00 0p 0q pq: Red Gain
FF

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CAM_BGainIng 8x 09 04 44 FF y0 50 00 00 0p 0q pq: Blue Gain

FF
CAM_ColorTempIng y0 50 pq FF pq: ColorTemperature
position
CAM_RTuningInq 8x 09 04 12 FF 90 50 00 00 0p 0q pq: 0x00 ~ 0x14
FF
CAM_BTuningInq 8x 09 04 13 FF 90 50 00 00 0p 0q pq: 0x00 ~ 0x14
FF
y0 50 00 FF Full Auto
y0 50 03 FF Manual
CAM_AEModeIng 8x 09 04 39 FF y0 50 0A FF Shutter Priority (SAE)
y0 50 0B FF Iris Priority (AAE)
y0 50 0D FF Bright
CAM_ShutterPosIng 8x 09 04 4A FF y0 50 00 00 0p 0q pq: Shutter position
FF
CAM_IrisPosIng 8x 09 04 4B FF y0 50 00 00 0p 0q pq: Iris position
FF
CAM_BrightPosInq 8x 09 04 4D FF y0 50 00 00 0p 0q pq: Bright position
FF
CAM_ y0 50 02 FF On
8x 09 04 3E FF
ExpCompModeInq y0 50 03 FF Off
CAM_ExpCompPosInq 8x 09 04 4E y0 50 00 00 pq: ExpComp position
FF 0p 0q FF
CAM_ 8x 09 04 33 y0 50 02 FF On
BacklightModeInq FF y0 50 03 FF Off
CAM_ 8x 09 04 50 y0 50 02 FF Auto Noise 2D
Noise2DModeInq FF y0 50 03 FF Manual Noise 2D
CAM_Noise2DLevel 8x 09 04 53 y0 50 0p FF Noise Reduction (2D) p: 0
FF to 5
CAM_Noise3DLevel 8x 09 04 54 y0 50 0p FF Noise Reduction (3D) p: 0
FF to 5
CAM_FlickerModeInq 8x 09 04 55 y0 50 0p FF p=0: Off, 1: 50Hz, 2: 60Hz
FF
CAM_ y0 50 02 FF Auto Sharpness
8x 09 04 05
ApertureModeInq y0 50 03 FF Manual Sharpness
FF
(Sharpness)
8x 09 06 06 y0 50 02 FF On
SYS_MenuModeInq
FF y0 50 03 FF Off
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CAM_ 8x 09 04 63 y0 50 02 FF Off
PictureEffectModeInq FF y0 50 04 FF B&W
CAM_MemoryInq 8x 09 04 3F FF y0 50 0p FF p: Memory number last
operated
y0 50 02 FF On
CAM_LR_ReverseIng 8x 09 04 61 FF
y0 50 03 FF Off
y0 50 02 FF On
CAM_PictureFlipIng 8x 09 04 66 FF
y0 50 03 FF Off
CAM_ColorGainIng 8x 09 04 49 FF y0 50 00 00 00 0p P: Color gain 0h (60%) to Eh
FF (200%)
CAM_PanTiltPosIng 8x 09 06 12 FF y0 50 0w 0w 0w 0w WWWW: Pan position,
0z 0z 0z 0z FF ZZZZ: Tilt position
CAM_GainLimitIng 8x 09 04 2C FF y0 50 0q FF p: Gain limit
y0 50 01 FF High
CAM_AFSensitivityIng 8x 09 04 58 FF y0 50 02 FF Normal
y0 50 03 FF Low
CAM_BrightnessIng 8x 09 04 A1 FF y0 50 00 00 0p 0q pq: Brightness position
FF
CAM_ContrastIng 8x 09 04 A2 FF y0 50 00 00 0p 0q pq: Contrast position
FF
CAM_FlipIng 8x 09 04 A4 FF y0 50 00 FF Off
y0 50 01 FF Flip-H
y0 50 02 FF Flip-V
y0 50 03 FF Flip-HV
CAM_AFZone 8x 09 04 AA FF y0 50 00 FF Top
y0 50 01 FF Center
y0 50 02 FF Bottom
CAM_ColorHueIng 8x 09 04 4F FF y0 50 00 00 00 0p P: Color Hue 0h (-14°) to Eh
FF (+14°)
y0 50 00 FF High
CAM_
8x 09 04 A9 FF y0 50 01 FF Normal
AWBSensitivityInq
y0 50 02 FF Low
8x 2A 02 A0 04 FF y0 50 02 FF On
CAM_UACInq
y0 50 03 FF Off

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8x 09 11 13 FF 90 50 0p FF p: MotionSync setting 0: Off,
CAM_ 1: On
PTZMotionSyncInq 8x 09 11 14 FF 90 50 pq FF pq: Max MotionSync speed
00 (185) ~ 09 (230)
90 50 00 FF Stream 1 OFF; Stream 2
OFF
CAM_RTMPInq 8x 09 11 53 FF 90 50 01 FF Stream 1 ON; Stream 2 OFF
90 50 02 FF Stream 1 OFF; Stream 2 ON
90 50 03 FF Stream 1 ON; Stream 2 ON
VISCA over IP control: x = 1
Serial VISCA control: x = Camera Address + 8

Block Inquiry Command List

Command Command Packet Inquiry Packet Comments
CAM_LensBlockIng 8x 09 7E 7E 00 FF y0 50 0u 0u 0u 0u UUUU: Zoom position
00 00 0v 0v 0v 0v
00 0w 00 FF VVVV: Focus position

W.bit0: Focus mode 1: Auto, 0:

manual
CAM_CameraBlockIng 8x 09 7E 7E 01 FF y0 50 0p 0p 0q 0q PP: Red Gain,
0r 0s tt 0u vv ww
00 xx 0z FF QQ: Blue Gain

R: WB Mode,

S: Aperture

TT: AE Mode,

U.bit2: Backlight

U.bit1: Exposure Comp,

VV: Shutter position.

WW: Iris position,

XX Bright position,

Z: Exposure Comp position

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CAM_OtherBlockIng 8x 09 7E 7E 02 FF y0 50 0p 0q 00 0r P.bit0: Power 1: On, 0: Off,
00 00 00 00 00 Q.bit2: LR Reverse: 1: On, 0: Off
00 00 00 00 FF R.bit3~0: Picture Effect Mode
CAM_ 8x 09 7E 7E 03 FF y0 50 00 00 00 00 P: AF Sensitivity
EnlargementBlockIng 00 00 00 0p 0q rr
0s 0t 0u FF Q.bit0: Picture flip: 1: On, 0: Off

RR.bit6~3: Color Gain (0h (60%)

to Eh (200%

S; Flip 0: Off, 1: Flip-H, 2: FlipV, 3:

Flip-HV

T.Bit2~0: NR2D level

U: Gain Limit

VISCA over IP control: x = 1

Serial VISCA control: x = Camera Address + 8

Part 4: Pelco-D Protocol Command List

Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7

Up 0xFF Address 0x00 0x08 Pan Speed Tilt Speed SUM
Down 0xFF Address 0x00 0x10 Pan Speed Tilt Speed SUM
Left 0xFF Address 0x00 0x04 Pan Speed Tilt Speed SUM
Right 0xFF Address 0x00 0x02 Pan Speed Tilt Speed SUM
Zoom In 0xFF Address 0x00 0x20 0x00 0x00 SUM
Zoom Out 0xFF Address 0x00 0x40 0x00 0x00 SUM
Focus Far 0xFF Address 0x00 0x80 0x00 0x00 SUM
Focus Near 0xFF Address 0x00 0x00 0x00 0x00 SUM
Set Preset 0xFF Address 0x00 0x03 0x00 Preset ID SUM
Clear Preset 0xFF Address 0x00 0x05 0x00 Preset ID SUM
Call Preset 0xFF Address 0x00 0x07 0x00 Preset ID SUM
Auto Focus 0xFF Address 0x00 0x2B 0x00 0x01 SUM
Manual Focus 0xFF Address 0x00 0x2B 0x00 0x02 SUM
Query Pan Position 0xFF Address 0x00 0x51 0x00 0x00 SUM
Query Pan Position 0xFF Address 0x00 0x59 Value High Value Low SUM
Response Byte Byte
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Query Tilt Position 0xFF Address 0x00 0x53 0x00 0x00 SUM
Query Tilt Position 0xFF Address 0x00 0x5B Value High Value Low SUM
Response Byte Byte
Query Zoom Position 0xFF Address 0x00 0x55 0x00 0x00 SUM
Query Zoom Position 0xFF Address 0x00 0x5D Value High Value Low SUM
Response Byte Byte
Query Zoom Position 0xFF Address 0x00 0x5D Value High Value Low SUM
Response Byte Byte

Part 5: Pelco-P Protocol Command List

Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7

Up 0xFF Address 0x00 0x08 Pan Speed Tilt Speed SUM
Down 0xFF Address 0x00 0x10 Pan Speed Tilt Speed SUM
Left 0xFF Address 0x00 0x04 Pan Speed Tilt Speed SUM
Right 0xFF Address 0x00 0x02 Pan Speed Tilt Speed SUM
Zoom In 0xFF Address 0x00 0x20 0x00 0x00 SUM
Zoom Out 0xFF Address 0x00 0x40 0x00 0x00 SUM
Focus Far 0xFF Address 0x00 0x80 0x00 0x00 SUM
Focus Near 0xFF Address 0x00 0x00 0x00 0x00 SUM
Set Preset 0xFF Address 0x00 0x03 0x00 Preset ID SUM
Clear Preset 0xFF Address 0x00 0x05 0x00 Preset ID SUM
Call Preset 0xFF Address 0x00 0x07 0x00 Preset ID SUM
Auto Focus 0xFF Address 0x00 0x2B 0x00 0x01 SUM
Manual Focus 0xFF Address 0x00 0x2B 0x00 0x02 SUM
Query Pan Position 0xFF Address 0x00 0x51 0x00 0x00 SUM
Query Pan Position 0xFF Address 0x00 0x59 Value High Value Low SUM
Response Byte Byte
Query Tilt Position 0xFF Address 0x00 0x53 0x00 0x00 SUM
Query Tilt Position 0xFF Address 0x00 0x5B Value High Value Low SUM
Response Byte Byte
Query Zoom Position 0xFF Address 0x00 0x55 0x00 0x00 SUM
Query Zoom Position 0xFF Address 0x00 0x5D Value High Value Low SUM
Response Byte Byte

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Starter HTTP Commands
HTTP Commands are URL strings issuable through PTZOptics Joystick web user interfaces or by
copying and pasting them directly into a web brower. Below is a list of HTTP commands to get
you started that are best suited for pairing with one of our joysticks.

Function Command Variable Values

Turn Camera http://<camera ip address>/cgi-bin/ptzctrl. none none
Auto-Tracking cgi?post_image_value&autotrack&2
On
This command can be used in the PT-JOY-G4’s or the PT-SUPERJOY’s web ui and assigned to a
custom button, allowing you to quickly turn on auto-tracking mode for the Move 4K, Move SE, and
Link 4K cameras.

Function Command Variable Values

Turn Camera http://<camera ip address>/cgi-bin/ptzctrl. none none
Auto-Tracking cgi?post_image_value&autotrack&3
Off
This command can be used in the PT-JOY-G4’s or the PT-SUPERJOY’s web ui and assigned to a
custom button, allowing you to quickly turn off auto-tracking mode for the Move 4K, Move SE, and
Link 4K cameras.

Function Command Variable Values

Home Position http://[camera ip]/cgi-bin/ptzctrl. none camera’s
cgi?ptzcmd&home current IP
address
This command can also be assigned to a custom button, allowing you to quickly send the currently
selected camera to the home position. This command works with the Move 4K, Move SE, and Link 4K
cameras.

Function Command Variable Values

Take Snapshot http://[camera ip]/snapshot.jpg none camera’s
current IP
address
This command can also be assigned to a custom button, allowing you to take a quick JPEG snapshot.
This command works with the Move 4K, Move SE, and Link 4K cameras.

Check out our full list of PTZOptics camera commands by following this link.
https://ptzoptics.imagerelay.com/share/PTZOptics-Command-List-HTTP-CGI

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Maintenance and Troubleshooting
Camera Maintenance

1. If the camera will not be used for a long time, power off the camera.
2. Use a soft cloth or lotion-free tissue to clean the camera body.
3. Use a soft, dry, lint-free cloth to clean the lens. If the camera is very dirty, clean it with a
diluted neutral detergent. Do not use any type of solvent or harsh detergent, which may
damage the surface.

Unqualified Applications

• Do not shoot extremely bright objects for a long period of time.

• Do not operate close to powerful electromagnetic radiation, such as a TV or radio
transmitter.

Troubleshooting

• No image
1. Check whether the power cord is connected, voltage is OK & power LED is lit.
2. Check whether the camera can “self-test” after startup.
You can also press [*] > [#] > [Auto Focus] on the IR remote to trigger the
camera to perform the startup dance on repeat.
3. If using SDI or HDMI, check that the desired connection is selected to output video. You
can select the desired connection from the OSD Menu or through the Web Interface.
4. Check that the video cable is connected to the destination device correctly.

• Image is shaky or vibrating

1. Check whether the camera is mounted solidly to a steady horizontal and level surface.
2. Check the building and any supporting furniture for vibration. Ceiling mounts are often
affected by building vibration more than wall mounts. Any external vibration that is
affecting the camera will be more apparent when zoomed in (tele).

• Abnormal display of image

1. Check the resolution dial on the back of the camera. Verify that the resolution and
refresh rate is supported by your destination device.
2. If using SDI, check that the SDI level is set to the desired level.

• Image settings are changing on their own

1. The cameras have a feature called “Preset 2.0” where many of the Exposure, White
Balance, and Image settings are saved with each preset. When a preset is called, the
saved Exposure, White Balance, and Image settings are then loaded.

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Control
• IR Remote controller does not control the camera
1. Does one of the four “Camera Select” buttons at the top of the remote light up
when you press any of the buttons?
■ If not, change the batteries in the remote.
2. Check that the remote and camera are on the same IR channel. The “Camera
Select” buttons will light up with the selected IR channel when a button is
pressed. You can change the camera’s IR channel by accessing the System
Settings of the web interface.
3. Try removing other sources of IR interface (sunlight, fluorescent lighting, etc.)

• Serial communication does not control the camera

1. Make sure the camera is on and functioning with the IR remote controller.
2. Verify that the RS-232/RS-485 cable is connected correctly and using the proper
pinout.
3. Verify the communication settings of the control software or device (e.g. joystick).
4. Verify that the communication port on the controlling device is activated (e.g.
Com port on PC).
5. Verify that all communication settings in the OSD Setup Menu correlate to the
commands being used (e.g. VISCA address).

• IP communication does not control the camera

1. Verify that the camera and controlling device are on the same LAN with unique
IP addresses.
2. Verify that the controlling device is using the appropriate control port for the
protocol.
Ŝ The default control ports are as follows: TCP: 5678, UDP: 1259, Sony UDP:
52381

If you need further assistance, please contact our support team at

https://community.ptzoptics.com/s/login/

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