MOTHERBOARD:

PROBLEMS:

The system does not display anything;

an error code appears;

one or more beeps occur;

the system locks;

the system reboots;

a Windows BSOD (blue screen of death) appears;

or one or more of the ports, expansion slots, or memory modules fails.

TROUBLESHOOTING

 Is the motherboard receiving power? Check the power supply to see if the fan is turning. If the CPU or
motherboard has a fan, see if it is turning. Check voltages going from the power supply to the
motherboard. See Chapter 5 for directions.

 Check the BIOS/UEFI settings (covered in Chapter 4) for accuracy.

 Check for overheating. Power down the computer and allow the computer to cool. Power on the
computer with the cover off.

 Check the motherboard for distended capacitors. These are small components that might appear to
be bulging. If sighted, replace the motherboard as soon as possible.

 Reseat the CPU, adapters, and memory chips.

 Remove unnecessary adapters and devices and boot the computer.

 Plug the computer into a different power outlet and circuit, if possible.

 Check to determine whether the motherboard is shorting out on the frame.

 Check the CMOS battery (see Chapter 5 for how to take voltage readings).
 HDD
PROBLEMS

 Overheating.
 Strange sounds.
 Corrupted data, files, and folders.
 Major slowdowns.
 Stuck spindle motor.
 Frequent error messages.
 System crashes.
 Blue Screen of Death.

TROUBLESHOOT

1.Restart your PC

2.Check cable and USB ports

3.Run antivirus program

4.Run in file explorer

1. Open File Explorer and find the disk which has problems.

2. Right click on the hard disk with errors.

3. Choose Properties.

4. Navigate to Tools bar in the Properties window.

5. Click on the Check button.
6. Select Scan and repair drive to start detecting & fixing disk errors.

5.Check network issues

How to fix hard disk error caused by network issues:

1. Unplug router, cable and DSL modem from your device.

2. Wait for about 30 to 60 seconds.

3. Plug them into your device again.

SMPS

PROBLEMS

Strange noises may appear from the back of the cabinet where the
cord is located.
** When the computer is turned on, nothing happens. Sometimes
this may coincide with a flashing light on the desktop.
** The system turns on for just a second or two and then turns off
immediately. This generally occurs from the issue of power supply
and motherboard failures.
** The computer is on for a while, and suddenly turns off without
warning. It might also display a blue screen of death.

Overheating

Troubleshoot

make sure you’re storing the computer under 80 degree Fahrenheit

of temperature.

Install an air filter to keep the air clean and dust free.
1. Be sure that the line- voltage switch(120/220 Vac) is set correctly for your region.
2. Do Not Use a Splitter
3. Be sure that each output is within tolerence(Volatge tolerences are usually +or-5%
4. Verify that the power-supply connectors are attached to the motherboard drivers
5. Check the AC Input voltage with the help of a Multimeter

Troubleshooting SMPS
Problem 1: The Power doesn't come on.
Solutions
1. Check the Power from the wall socket
2. Check the Voltage Setting On the CPU
3. Check the Power switch of the Cabinet and Front Panel of MotherBoard
4. Check the Power Supply Connections to the Motherboard
5. Check the SMPS without connecting it to the motherboard, you could see the two wire
green and black which you have to short them (using any piece of wire/paper clip) in the
24 pin motherboard connector of the SMPS.
Problem 2: The PC Powers on after the second or third try
Solutions
1. Check the Power switch of the Cabinet
2. Replace SMPS (Get a Better Quality SMPS)
Problem 3: The PC Powers on but nothing happens after that (no beep)
Solutions
1. Remove the last hardware component installed and check again
2. Replace SMPS (Get a Better Quality SMPS)
3. Check the power cables to the Devices(Harddisk, DVD Drive etc)
 Problem 4: The PC Powers on beeps and stops. NO Power On Self Test
(POST)messages
Solutions
1. Check with another SMPS
2. This may be a Motherboard Problem.
Problem 5: The PC Powers on runs POST but there is no display
Solutions
1. Check the Monitor and the VGA Cable Connectons
2. Check with another SMPS
3. This may be a Display Card Problem
Problem 6: There is a squealing/whistling/whining noise from SMPS when the
PC starts
Solutions
1. Check the SMPS Fan
2. Component problem with SMPS. Replace it
Problem7: The PC freezes or reboots suddenly
Solutions
1. Check the SMPS Fan (May be overheating Problem)
2. Replace the SMPS

SMTP Testing Tools

 Socket Labs.
 Mx Tool box.
 Wormly.
 CheckTLS.
 SSL-Tools.
 ImmuniWeb.
 Spam Help.
 DNSQueries.
 SMTP Diag tool

SMTP PROBLEMS AND TROUBLESHOOT

 The email authentication failed. If you’re using an SMTP
authentication like SSL, check again your username and password.
 There’s a port problem. SMTP normally uses port 25, but it may
happen to be blocked by your ISP: try switch to port 587 (or port 465 if
you’re connecting via SSL).
 The SMTP settings are mistaken. Maybe you configured your mail
client with a wrong outgoing server name: have a look at our list of
SMTP and POP providers to double check it, or contact the provider.
 Firewall or antivirus issues. Make sure that you have an exception rule
for your SMTP service in your firewall, proxy service or antivirus settings.

https://docs.bitnami.com/google/how-to/troubleshoot-smtp-
issues/#:~:text=Common%20issues&text=SMTP%20configuration%3A%20The%20applicati
on's%20SMTP,insecure%203rd%20Party%20Apps%20integration.
RAM

problems

 Bluescreens (bluescreen of death)

 Random crashes or reboots.

 Crashing during heavy memory use tasks, such as gaming, Photoshop etc.

 Distorted graphics on your computer screen.

 Failure to boot (or turn on), and/or repeated long beeps.

 Memory errors appear on screen

Trouble shoot

Insert the RAM properly

Clean the RAM

Try removing recently installed hardware or software. Sometimes operating

systems misinterpret problems as memory related.

If your compute isn't recognizing all of your RAM it might be a problem

with the BIOS.

. Swap modules in to different slots. If you have more than one memory
module try different combinations or one at a time. This might identify a
faulty component.

Some MOBOs must have their slots filled in a special sequence. Sometimes
DIMMs must be in a specific sequence.
 PRINTER

PROBLEMS

JAM,QUEUE,PRINTER TONER EMPTY

TROUBLESHOOTING

1. Unplug and restart your printer. ...

2. Check cables or wireless connection. ...
3. Uninstall and reinstall your printer. ...
4. Install the latest driver for your printer. ...
5. Clear and reset the print spooler. ...
6. Change a printer's status to "online" ...
7. Unplug and restart your printer.

BSOD
PROBLEM:

1.bad driver code

2.incompatible software

3.faulty hardware(RAM,SSD,HDD,motherboard,CPU,PSU(power supply unit)).

4.overheating

5.malware

TROUBLESHOOTING

1.Update drivers and software

2.Uninstall programs
3.control panelRecoveryadvanced recovery toolsopen system restore

4.antivirus

5.remove peripherals

6.use old peripherals

7.check graphic cards for defects

8.Use storage drive manufacturers software to check the HDD/SSD errors

9.to check memory error use

HCI designs memtest

Windows memory diagnostic

Troubleshooting BSOD
During a BSOD, stop codes appear at the bottom of the screen. There are
270 stop codes total, but most are exceptionally rare. Here are the most
common:

KMODE_EXCEPTION_NOT_HANDLED
An error in the kernel process associated with incompatibility or equipment
malfunction.

NTFS_FILE_SYSTEM
This is a drive error caused during read or write, usually due to data
integrity on disk or in memory.

DATA_BUS_ERROR
This is the result of errors in RAM. The cause may be incompatible or
defective memory sticks.

IRQL_NOT_LESS_OR_EQUAL
This error may be due to a malfunction of the drivers, system services or
incompatible software.
PAGE_FAULT_IN_NONPAGED_AREA
This is an error related to the swap file during operation of file systems or
failure of a service or software.

BEEP SOUNDS
https://kb.iu.edu/d/afzy