Handling of Returned Drug Products
Handling of Returned Drug Products
: 1 of 2
Pharmaceuticals
Pvt. Ltd.
Procedure SOP No. : LPPL/P/S/404
Gothatar, Ktm; TITLE : HANDLING OF RETURNED
Supersedes No. : New
Nepal DRUG PRODUCTS
4. Procedure:
a. Returned product is a drug product which is retuned to the factory due to
complain of technical quality defect, or in adverse drug reaction, expiration or
wrong delivery.
b. Drugs product could be returned only after an approval from the marketing
department is obtained and should be accompanied with a delivery note from the
distributor.
c. Warehouse department receives and inspects the returned drug product, and
records the product name, batch no., expiry date(if any), quantity and package
form.
d. The warehouse department places the returned drug product in the quarantine
area.
e. Warehouse Department issues a receiving note and send it to the Quality Control
Department.
f. Quality Control Department takes samples of the returned drug product.
g. During sampling inspection is made of the integrity of the packing and product’s
appearance. Note down the packing conditions e.g.:
i. torn or damaged
ii. dirty
iii. missing label
iv. integrity of the seal
LOMUS Standard Operating Page No. : 2 of 2
Pharmaceuticals
Pvt. Ltd.
Procedure SOP No. : LPPL/P/S/404
Gothatar, Ktm; TITLE : HANDLING OF RETURNED
Supersedes No. : New
Nepal DRUG PRODUCTS