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LOG-IN & MFA

PASSWORDS Multi-factor Authentication
Microsoft Authenticator

ENTERPRISE
ID Accenture ID OTHER TOPICS
LOGIN & PASSWORDS

I have not received

My Password is not I forgot my
my Enterprise ID
working password
and/or password

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I have not received my enterprise ID and/or password

If you have received an email to begin Tech Enablement instructions, but have not received your
Accenture Enterprise ID and/or password:

 Please wait at least 30-mins to 1 hour, as sometimes there are email delays.

 If still not received after an hour, please join the live support line provided for Enterprise
ID/Password lookup.

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My Password is not working

 Please confirm you are entering the Enterprise Password as listed in the secure PDF file you received (subject Important:
Credential Information). Please do not attempt to use the 15-digit Access Code that was provided in email body.

Enterprise Password
From secure PDF file
Access Code

Passwords are case-sensitive. Uppercase and lowercase must be entered exactly as it appears in your secure credential file. Did

you already change your password?

If you already changed your password from the temporary password that was provided in your secure credential file, you will
need to enter the new password you created as the temporary password is no longer valid.

Can't remember your password? See how to reset your password.

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I forgot my password

 To reset your password, you can use the Self-Service Password Reset tool (previous registration required), you will need
your Accenture email address ([email protected]).
1. please visit https://passwordreset.microsoftonline.com/
2. Enter your Email ([email protected])
3. Enter the Characters on screen (Random security characters will appear)
4. Press Next.
5. Select I forgot my password
6. Press Next.
7. Confirm security verification prompts (Authenticator App, text, or phone call)
8. Press Next.
9. Then enter a new password (must meet requirements) and press Finish

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More details on self-service password reset available here.

* Requires Accenture login

MFA - Multi-factor Authentication

What is MFA or How do I register my

Authenticator? Authenticator App

I want to change my My Microsoft

default MFA method Authenticator app/
App | Text | Call code is not working

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What is MFA or Authenticator?

 Multifactor Authentication-MFA, also referred to as two–factor verification, is used to increase

security. This authentication process is an addition to standard sign-in to confirm your identity.
Microsoft Authenticator is Accenture’s MFA tool. After sign-in, you will be prompted to confirm
sign-in by the Microsoft Authenticator app, text, or call.
 The Microsoft Authenticator app for iOS and Android will provide the optimal MFA experience. To
get this new experience, download and register the latest version of Microsoft Authenticator
available in the App store on your iPhone or Google Play on your Android device.

 Additionally, other authentication methods include text message or phone call

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How do I register my Authenticator App
 Go to https://myid.accenture.com
 Select 'Register for Azure MFA (cloud)'
 Select 'Add Method'
 Install the Microsoft Authenticator App from the associated app store on your mobile device.
 Follow the prompts on the screen to install Microsoft Authenticator and add 'school or work
account'.
 Scan the QR code to add your account to the app.
 Confirm using the notification.
 Setup is complete.

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I want to change my default MFA method

1. Go to https://mysignins.microsoft.com/security-info to setup your default MFA method.

2. If you have already added methods, you will see a Default sign-in method listed, click change.
3. Select the preferred method. The Microsoft Authenticator app is recommended, but text and call are also
available.

Default sign-in method not listed?

The default sign-in method will only be available if at least one eligible method has been added. If you have not
added a method, please see How do I install/register my authenticator app.

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My Authenticator code is not working

 Verify that you are entering the code from the Microsoft Authenticator app

[email protected]

 If you have set up alternative methods (text or phone) for authentication, click “I can’t use my
Microsoft Authenticator app right now” and use one of the other methods to sign in
 Once logged in, visit https://mysignins.microsoft.com/security-info and verify that the app is
registered. Registration details available here.
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Accenture ID Also known as Enterprise ID

Can I change my
About Accenture/
Accenture/
Enterprise IDs
Enterprise ID?

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Can I change my Accenture/Enterprise ID?

 Accenture Enterprise IDs are generated using your name details. EIDs must be unique and never previously used at Accenture.
Because of these requirements, there may be cases when alternative variations (middle initial, one character initial, etc.) of your
name will be used for EID.

 If a name change is still needed, go to the Name Change Form to begin the process

1. Review details on the page and complete form by providing:

• Current EID
• Company name
• Laptop indicator
• Business reason

2. An email notice will be sent and the page will redirect to the Accenture Name Change site

3. Select continue after reading the disclaimer.

4. Your current Enterprise ID will show along with your name. Input correct name option and press Generate ID.

5. A new ID will be proposed based on the values input on the prior screen. You can accept to complete the name change or
decline to try other options.

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About Accenture/Enterprise IDs

 The Enterprise ID (also known as EID) is your unique ID within Accenture. This ID will be used to
access Accenture sites and applications.

 The EID is created using your name, typically in the first.last format. EIDs must be unique and never
previously used at Accenture.
There may be cases alternative variations (middle initial, one character initial, etc.) of your name will
be used for EID. If you need to change you EID, please follow steps here.

 Your Accenture email is [email protected]

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ADDITIONAL TOPICS

Enterprise Password
Useful Links
Complexity Rules

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Useful Links

Teams https://teams.microsoft.com/

Teams Demo https://teamsdemo.office.com/ChatsAndMeetings/

More About Teams https://in.accenture.com/microsoftteams/

About OneDrive https://myoffice.accenture.com/

Outlook (Web) http://myemail.accenture.com/

More about Accenture Tools https://in.accenture.com/digitalworker/when-to-use-what/

Accenture VPN - Windows https://vpn.accenture.com

Accenture VPN - Mac https://in.accenture.com/mycomputer/mac-workstation-vpn-configuration/

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Password Requirements
Applies to:
Enterprise Password and Passphrase Rules Password Passphrase
(8-15 characters) (16+ characters)

At least 8 characters for a password or 16+ characters for a passphrase (spaces count as characters) Yes Yes

Not be derived from your Enterprise ID (e.g., password for joe.l.smith cannot be joe1#$2 or Smith098) Yes Yes

Contain characters from three of the following four classes:

 Upper case
 Lower case Yes No
 Numerals
 Special characters (e.g., @#$%, excluding non- anglicized characters, such as é, ö, Ø, ñ, å)

Different from the previous 24 passwords Yes Yes

Contain at least four unique characters and each character must not be repeated more than four times
Yes Yes
consecutively (e.g., AAAAAbl$% is not acceptable)
Exclude keyboard patterns, keys that are listed next to each other vertically or horizontally on a standard
Yes Yes
keyboard (e.g., QWERTY789 is not acceptable)
Exclude commonly used words*, such as "Accenture" or "Avanade", or words written backwards or disguised
Yes No
with special characters. (e.g., Universe1, Un1ver$e are not acceptable)

Exclude compromised passwords, such as “maytheforcebewithyou”, “p@55w0rd”, etc. are not acceptable Yes Yes

See Complexity Rules for Enterprise Password for more details Return to Home