Republic of the Philippines

Autonomous Region in Muslim Mindanao

Department of Environment and Natural Resources

CITIZEN’S CHARTER
Mission

To sustainably manage its environment and natural resources, provide all Bangsamoro
equitable access to the region’s patrimony for the attainment of healthy environment and lasting
peace and development in the Autonomous Region in Muslim Mindanao.

Vision

By 2022, the ARMM-DENR is governed by capacitated and reformed personnel with improved
records and revenue collection systems, responsive policies and effective and efficient delivery
of environment and natural resources services through established institutional arrangements
and enforced mechanisms among stakeholders.

Performance Pledge

We, the officials and employees of the DEPARTMENT OF ENVIRONMENT AND NATURAL
RESOURCES, do hereby pledge and commit to:
 Diligently serve and attain to you from Monday to Friday, 8:00 AM to 5:00 PM, with no
noon break, except Friday, 12:00NN to 1:00 PM;
 Effectively provide you up-to-date information on our policies, projects and other
services;
 Never fail to deliver our utmost services in a speedy manner;
 Respond to your request, queries and complaints about our services soonest;
Foremost, we vehemently vow to SERVE YOU WELL.
IN SHAA ALLAH.

Contact Information

For inquiries, you may contact us at Public Assistance/Complaints Desk:

Postal Address DENR-ARMM, ORG Compound, Cotabato City

Direct Line (064) 421-43-87

Fax Number (064) 421-43-87

Mobile 09357624506 or 09177437715 or 09185569693

Email-Address [email protected]

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Forest Management Service

List of Frontline Services

1. Application for the Issuance o Wood Processing Plant Permits

2. Application for Community-Based Forest Management Agreement (CBFMA)

3. Application for Certificate of Tree Plantation Ownership (CTPO)

4. Request for Self-Monitoring Form (SMF)

5. Application for Private Land Timber Permit (PLTP)

6. Application for Certificate of Land Status

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Frontline Service: Application for the Issuance of Wood Processing Plant Permits

Clients: Wood Processing Plant (WPP) Owners

Requirements:

1. Application Letter
2. Type of sawmill machine with official receipt for the brand new machine and deed of sale for a second hand machine
3. Business Plan/ project brief to be prepared under the supervision of Private Forester
4. Business Permit from the Office of the Municipal Mayor
5. Photos of the sawmill establishment showing front and back view ( to be certified by Forest Officer)
6. CENRO AND PENRO endorsed application
7. Endorsement of the EMB for the issuance of ECC
8. Endorsement of FMB to the Regional Secretary for approval

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan:Monday-Friday,7:00 AM to 3:00 PM (with no“Noon Break”)

Fees:

 Application fee - PhP500.00

 Oath fee - PhP60.00
 License Fee - PhP3,000.00
 Surety bond - PhP12,500.00

Total Processing Time: 3 working days , 2 hours, 25 minutes exclusive of Travel/Courier Time (Maguindanao - 1 hour , Lanao del Sur – 6 hours , Basilan - 3 days Tawi-Tawi – 3 days
Sulu – 3 days)

How to avail of the service

Step Client Step Agency Action Responsible Office / Location of Office Maximum Duration of
No. Position Step

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 Proceed to Community Environment CENRO Level Community Environment CENRO concerned area 10 minutes
and Natural Resources Office (CENRO)  Receive, review and check completeness of and Natural Resources of jurisdiction
1 to submit requirements requirements Officer ( Lanao del
Sur,Maguindanao,Sulu,
Basilan, Tawi-Tawi)
- Ground Inspection and Verification of Inspection Time:
the area Technical Staff 1 day

- Evaluate and endorse to PENRO, if CENR-Officer

found in order. 1 day
PENRO Level PENRO area of 10 minutes
 Receive endorsement of CENRO together PENRO/ Receiving Staff jurisdiction ( Lanao del
with pertinent documents. Sur,Maguindanao,Sulu,B
asilan, Tawi-Tawi)
 Evaluate and endorse addressed to the Provincial Environment Evaluation Time: 1 hour
Office of the Regional Secretary thru Forest and Natural Resources
Management Bureau -Regional Office, if Officer (PENRO) Courier/Travel Time:
found in order Maguindanao - 1 hour
Lanao del Sur – 6 hours
Basilan - 3 days
Tawi-Tawi – 3 days
Sulu – 3 days
2 Claim order of payment Regional Office Level
 Receive endorsement of PENRO together Records Office/ Records Office of the Regional 5 minutes
with pertinent documents Officer Secretary,
 Refer to Forest Management Bureau 1st Floor, Main Bldg.,
addressed to Chief of Forest Resources DENR-ARMM
and Development Division for evaluation
 Receive the endorsement with referral note from Chief, Forest Resource Forest Management 1 day
the ORSEC, then review and evaluate Development Division Bureau, DENR-ARMM,
completeness of the requirements under (FMB) Forest ORG Compound,
 Prepare Order of Payments Management Bureau Cotabato City

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  Endorse evaluation and order of payment
for signing
 Review and evaluate findings and Director, Forest
recommendations of FRCD. Management Bureau
 Sign order of payment
 Issue order of payment as recommended
by Chief Forest Resource Development
Division
3 Present order of payment to the office  Sign and issue Official Receipt (OR) Bill Collector Office/ Bill Office of the Regional 5 minutes
of the Regional Secretary and pay Collector Secretary, DENR-
corresponding fee. ARMM,ORG Compound,
Cotabato City
4 Present OR to FRCD to claim WPP  Prepare Wood Processing Permit (WPP) Chief, Forest Resource Forest Management 1 hour
permit.  Affix initial Development Division / Bureau, DENR-ARMM,
 Forward to the Office of the Regional ORG Compound,
Secretary for review and approval Cotabato City

 Review and approve Wood Processing Regional Secretary Office of the Regional 1 hour
Permit Secretary,DENR-
ARMM,ORG
Compound,Cotabato
5 Receive Wood Processing Permit  Release WPP with Copy furnished to FMB, Office of the Regional Office of the Regional 5 minutes
(WPP) PENRO and CENRO (is it in Secretary/ Records Officer Secretary,DENR-
Maguindanao,Lanao,Basilan, Sulu and ARMM,ORG
Tawi-Tawi) Compound,Cotabato

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Frontline Service: Application for Community-Based Forest Management Agreement (CBFMA)

Clients: Interested Individual, Registered People’s Organization (PO)

Requirements:

1. Certificate of Registration of the People’s Organization accredited by Securities and Exchange Commission/Cooperative Development Authority
2. List of officers and members of the People’s Organization and their respective addresses
3. Resolution authorizing any of the officers of the PO to file the application for Community-Based Forest Management Agreement
4. National Clearance of Indigenous People (NCIP) certification preconditions pursuant to Sec. 59 of RA 8371 known as the Indigenous Peoples Rights Act of 1997
5. A delineation map which shall form part of the application by the PO
6. Barangay endorsement and Municipal Resolution

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday,7:00 AM to 3:00 PM (with no “Noon Break”)

Fees: None

Total Processing Time: 3 days, 3 hours and 5 minutes days exclusive of Travel/Courier Time (Maguindanao - 1 hour , Lanao del Sur – 6 hours , Basilan - 3 days Tawi-Tawi – 3 days
Sulu – 3 days)

How to avail of the service:

Step No. Client Step Agency Action Responsible Location of Office Maximum Duration Of
Office/Position Step

1 Proceed to Community Environment CENRO Level Community CENRO concerned area of 30 minutes
and Natural Resources Officer to  Receive application with maps and Environment and jurisdiction
submit requirements documentary requirements Natural Resources (Lanao del
 Review and evaluate Officer (CENRO) Sur,Maguindanao,Sulu,
completeness of requirements

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 Basilan, Tawi-Tawi)

 Verify the proposed areas in the map to Technical Staff/ Reforestation Unit under 1 day
ensure no overlapping on other DENR Geographical CENRO concerned
projects and project it through Geographical Information System
Information System, then conduct ground experts
inspection.
 Submit Inspection report by the Technical
Staff to CENR- Officer
 Forward the application to Provincial CENR Officer CENRO concerned area of 5 minutes
Environment and Natural Resources Office jurisdiction
(PENRO), if found in order (Lanao del
Sur,Maguindanao,Sulu,
Basilan, Tawi-Tawi)

PENRO Level PENRO/ Reforestation PENRO concerned area of 10 minute

 Receive endorsement of CENRO with unit jurisdiction
pertinent documents. (Lanao del 1 day
 Review and evaluate requirements Sur,Maguindanao,Sulu,
 Forward the document to FMS-Regional Basilan, Tawi-Tawi) Evaluation Time: 1 hour
Office, if found in order.
Courier/Travel Time:
Maguindanao - 1 hour
Lanao del Sur – 6 hours
Basilan - 3 days
Tawi-Tawi – 3 days
Sulu – 3 days

Regional Office Office of the Regional Forest Management Bureau, 5 minutes

 Receive and record the PENRO Secretary/ Receiving DENR-ARMM, ORG
endorsement with pertinent documents then Clerk Compound, Cotabato City
refer it to the Regional Secretary
 The Regional Secretary will refer this Office of the Regional 5 minutes
downward to the Forest Management Secretary, DENR-ARMM,
Bureau for review and evaluation ORG Compound, Cotabato
City

 Receive and record the endorsement of Office of the Regional Office of the Regional 3 minutes 8
PENRO with referral note from the Regional Secretary/ Receiving Secretary, DENR-ARMM,
Secretary Clerk ORG Compound, Cotabato
City

 The Chief, Forest Resource Development Chief, Land Evaluation Forest Management Bureau, 1 day
Division will coordinate with Land and Mapping Office DENR-ARMM, ORG
Evaluation and Mapping Office to verify and under Forest Compound, Cotabato City
project the area of Community-Based Management Bureau
Management Program in the map.
 Prepare the CBFM agreement and forward Chief, Forest Resource 5 minutes
the same to FMB Director, if found in order. Development Division
Then affix initial and forward to the Regional
Secretary for approval
Approve/ sign CBFMA Office of the Regional Office of the Regional 1 hour
Secretary/ Regional Secretary, DENR-ARMM,
Note: For disapproved application, return to Secretary ORG Compound, Cotabato
client with written explanation City

2 Receive notice of release of signed  Contact client to pick-up signed CBMFA Office of the Regional Office of the Regional 2 minutes
CBMFA Secretary/ Records Secretary, DENR-ARMM,
Officer ORG Compound, Cotabato
City

3 Proceed to Office of the Regional  Issue CBMFA Office of the Regional Office of the Regional 10 minutes
Secretary to get CBMFA Secretary/ Records Secretary, ORG Compound,
Officer Cotabato City
Frontline Service: Application for Certificate of Tree Plantation Ownership (CTPO)
Clients: Tree Planters 9
Requirements:

 Letter request
 Inspection Report from Community Environment and Natural Resources Office (CENRO) Technical Personnel
 Tally and Scale sheet from CENRO Technical Personnel
 Certification of Transportation with attached inspection report upon recommendation of Forest Management Bureau for the Regional Secretary for approval

CENRO LEVEL: 1-3 hectares

PENRO LEVEL: 3-5 hectares
DENR-Regional Level: 5 hectares above

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday,7:00 AM to 3:00 PM (with no “Noon Break”)

Fees: P350.00 per hectare (Inventory/Service fee)

Total Processing Time: 7 working days, 2 hours and 55 minutes

How to avail of the service:

Step No. Client Step Agency Action Responsible Office / Location of Office Maximum Duration
Position of Step

1 Proceed to Community CENRO Level Community Environment CENRO concerned area of 5 minutes
Environment and Natural and Natural Resources jurisdiction
Resources Office (CENRO) to  Receive request with attached sketch map and Office / Technical Staff of (Lanao del Sur, Maguindanao, 10
submit requirements approved title Reforestation Unit Sulu, Basilan, Tawi-Tawi)
2 Receive notice on the approval  Inform client on the approval of Order of Payment CENR Officer 20 minutes
of the order of payment
3 Receive order of payment and  Issue order of payment 5 minutes
proceed to Bill Collector to pay
4 Pay inventory/service fee and  Receive payment and issue official receipt. Bill Collector Office of the Regional Secretary, 10 minutes
get official receipt DENR-ARMM,ORG Compound,
Cotabato City
5 Present official receipt Below 5 hectares: Approve Certificate of Timber CENRO 2 days
Product Origin PENRO and FMB
Above 5 hectares: forward to PENRO and FMB
6 For below 5 hectares: Present  Below 5 hectares: Release CTPO CENRO CENRO concerned area of 30 minutes
Official Receipt to FMS Chief of  5-10 hectares: Copy furnish to PENRO and FMB jurisdiction
Forest Resource Utilization to  Above 10 hectares: Copy furnish PENRO and (Lanao del Sur, Maguindanao,
claim CTPO Regional Office Sulu, Basilan, Tawi-Tawi)
Conduct actual ground inspection and 100% timber Community Environment Field Site 2 days
For 5-10 hectares above: inventory and Natural Resources
Proceed to PENRO to submit Officer/ Technical Staff
CENRO-endorsed CTPO Prepare inventory report then submit it to CENR Community Environment CENRO concerned area of 1 day
Officer and Natural Resources jurisdiction
For above 10 hectares: Officer/ Technical Staff (Lanao del Sur, Maguindanao,
Proceed to Regional Office to Sulu, Basilan, Tawi-Tawi)
submit PENRO-endorsed CTPO
1 Receive notification to claim PENRO Level
CTPO
 Receive endorsement of CENRO PENRO Officer PENRO concerned area of 1 day
 Refer to Senior FMS for review and evaluate jurisdiction
completeness of requirements. (Lanao del Sur, Maguindanao,
 Prepare CTPO areas, if found in order Sulu, Basilan, Tawi-Tawi)
 Approve CTPO
 Inform client on the approval of the said
1
application 1
2 Proceed to PENRO office to  Release CTPO PENR Officer PENRO concerned concerned 5 minutes
claim CTPO  Copy furnish CENRO and FMB area of jurisdiction
(Lanao del Sur, Maguindanao,
Sulu, Basilan, Tawi-Tawi)
Regional Office

1 Proceed to Regional Office to  Receive endorsement of PENRO and refer to The Regional Secretary Office of the Regional Secretary, 1 hour
submit PENRO-endorsed CTPO Forest Management Bureau for evaluation DENR-ARMM,ORG Compound,
(for areas above10 hectares) Cotabato City

 Receive endorsement with referral note from the Forest Management Bureau Forest Management Bureau, 5 minutes
Regional Secretary Director DENR-ARMM, Org Compound,
Cotabato City

 Review and evaluate completeness of Chief Forest Resource Forest Management Bureau, 1 day
requirements Development Division DENR-ARMM ORG Compound,
 Prepare CTPO, if found in order Cotabato City

 Approve CTPO Forest Management Bureau Forest Management Bureau, 30 minutes

 Inform client on the approval of CTPO Director DENR-ARMM,ORG Compound,
Cotabato City
 2 Proceed to Regional Office to Release CTPO, copy furnished to CENRO and Forest Management Bureau Forest Management Bureau, 5 minutes
claim CTPO FMB. Director DENR-ARMM,ORG Compound,
Cotabato City

Frontline Service: Request for Issuance of Self-Monitoring Form (SMF)

Clients: Interested Individuals, Tree Planters with Certificate of Tree Plantation Ownership

Requirements:

 Request letter 12
 Inventory Report
 Barangay Certificate
 Certificate of Transport Agreement
 Authentic CTPO

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday,7:00 AM to 3:00 PM (with no “Noon Break”)

Fees: P350.00 (Certification/Inspection fee)

Total Processing Time: 3 days, 2 hours and 20 minutes

How to avail of the service:

Step No. Client Step Agency Action Responsible Office / Location of Office Maximum
Position Duration of
Step
 1 Proceed to CENRO to submit CENRO Level CENRO concerned ( is it in 10 minutes
request/letter of intent and receive  Receive request/letter of intent Chief of Forest Resources Maguindanao, Lanao del Sur
notice on the release date of SMF  Refer to the Chief of Forest Resource Utilization Basilan, Sulu and Tawi-Tawi)
Utilization to check the completeness of the DENR-ARMM,ORG
requirements Compound, Cotabato City
2 Receive notice to claim order of  Check and verify authenticity of CTPO 3 days
payment and pay the required fees for presented
inspection  Prepare order of payment
  Advise client to claim order payment for the
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inspection fee
3 Proceed to Cashier Section to pay the Receive payment and issue official receipt. Cashier’s Office / Office of the Regional 10 minutes
inspection fee Bill Collector Secretary, DENR-ARMM,ORG
Compound, Cotabato City
4 Present official receipt to CENRO  Prepare self-monitoring form (and approve if Chief of Forest Resources Utilization
CENRO concerned area of 10 minutes
Office and claim Self-Monitoring Form consignee is within CENRO jurisdiction) Unit jurisdiction (Lanao del Sur,
(SMF)  Release SMF copy Maguindanao, Basilan, Sulu
and Tawi-Tawi)
PENRO Level
Forest Resources and
1 Proceed to PENR Office to submit duly  Receive duly accomplished SMF PENRO concerned area of
Conservation Division 10 minutes
accomplished SMF  Refer to chief FMS for review jurisdiction (Lanao del Sur,
(FRCD)/ PENRO
Maguindanao, Basilan, Sulu
 Check and review SMF FMS and Tawi-Tawi) 40 minutes
 Affix initial
 Approve SMF if consignee is within the
province
2 Claim approved SMF Issue approved SMF PENR Officer 5 minutes
REGIONAL LEVEL
 1 Proceed to Forest Management Bureau Regional Office FMB, ORG Compound,
(FMB) to submit duly accomplished Forest Management BureauCotabato
Direr City 10 minutes
SMF issued by PENRO  Receive duly accomplished SMF and refer to
chief FMB for review

 Check and review SMF Forest Resources and Forest Management Bureau, 40 minutes
 Affix initial Conservation Division DENR-ARMM, ORG
 Approve SMF if consignee is within the (FRCD) / FMS Chief Compound, Cotabato City
province
2 Proceed to CENRO/ORSEC to claim Issue approved SMF Office of the Reg. Sec./ 1st Floor, Main Bldg, 5 minutes
approved SMF Releasing Staff DENR-ARMM
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Frontline Service: Application for Private Land Timber Permit (PLTP) (Publish when Total Log ban is Lifted)

Clients: Lot Owners with Natural Grown Trees

Requirements:

 Application letter
 Copy of Authentic Title
 Endorsement of Barangay Captain
 Endorsement of Mayor/Provincial Governor
 Map of the area and Inventory of Timber Stand

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday,7:00 AM to 3:00 PM (with no “Noon Break”)

Fees:

 Inventory service fee – P200.00 per hectare

 Application fee-P5.00 per cubic meter
  License Fee-5% of the average forest charges
 Bond-P1.00 per cubic meter but not less than 1,000

Total Processing Time: 7 days, 7 hours

How to avail of the service

Step No. Client Step Agency Action Responsible Office / Location of Office Maximum Duration
Position of Step
1 Proceed to Community and CENRO Level CENRO Office CENRO concerned area of 5 minutes
Environment and Natural Resources  Receive application for PLTP and jurisdiction (Maguindanao, Lanao
Office (CENRO) to submit letter of del Sur, Basilan, Sulu and Tawi- 15
documentary requirements
application with other documentary Tawi)
requirements and wait for the notice on
the status of application  Refer to Chief of Forest Resources Utilization FMS Chief of Forest CENRO concerned area of 4 days
for review and the completeness of the Resource Utilization Unit jurisdiction (Maguindanao, Lanao
requirements del Sur, Basilan, Sulu and Tawi-
 Inform client that he will be contacted Tawi)
regarding the status of the application

 Review and conduct 100% timber inventory of FMS Chief of Forest

the area applied Resource Utilization Unit
 Submit Inventory reports to the CENR Office
 Endorse to Provincial Environment and CENRO Technical Staff 10 minutes
Natural Resources Officer

PENRO Level Provincial and PENRO concerned area of 15 minutes

 Receive endorsement. Environment and jurisdiction (Maguindanao, Lanao
Natural Resource Officer del Sur, Basilan, Sulu and Tawi-
  Refer to Chief FMS to check, review, and FMS Chief of Forest Tawi) 3 days
evaluate completeness of the requirements. Resources Utilization
 Forward the application to Regional Office Unit

2 Receive notice of the status of Regional Office Office of the Regional Office of the Regional Secretary, 4 hours
application and fees for payment  Receive the PENRO endorsement with other Secretary DENR-ARMM, ORG Compound,
pertinent documents Cotabato City
 Refer to Forest Management Bureau for
review and evaluation
 Prepare order of payment.
 Contact client to inform status of application
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and to pay fees

3 Receive order of payment Issue order of payment. Chief Forest Resources Forest Management Bureau, 10 minutes
Conservation Division DENR-ARMM,ORG Compound,
City

4 Present order of payment to Bill  Receive payment and issue official receipt. Cashier’s Office / Bill Office of the Regional Secretary, 15 minutes
Cashier’s Office and pay required fees Collector DENR-ARMM, ORG Compound,
Cotabato City

 Prepare the PLTP Chief Forest Resource Forest Management Bureau, 40 minutes
 Forward the PLTP to FMB Director for Conservation Division DENR-ARMM, ORG Compound,
signature Cotabato City

 Affix initial Forest Management FMB, DENR-ARMM, ORG

 Forward to the Regional Secretary for review Bureau Director Compound, Cotabato City
and approval

Approve/ sign PLTP DENR/ Regional Office of the Regional Secretary, 1 hour
 Secretary DENR-ARMM, ORG Compound,
Cotabato City

5 Proceed to the Office of the Regional  Release PLTP The Regional Secretary Office of the Regional Secretary, 15 minutes
Secretary, present official receipt and  Provide a copy to FMB, PENRO and CENRO. DENR-ARMM, ORG Compound,
claim PLTP Cotabato City

Frontline Service: Application for the Issuance of Certificate of Land Status

Clients: Land Claimants 17

 Survey plan

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday,7:00 AM to 3:00 PM (with no “Noon Break”)

Fees: P50.00 per hectare (certification fee)

Total Processing Time: 5 hours and 30 minutes exclusive of Travel/Courier Time (Maguindanao - 1 hour , Lanao del Sur – 6 hours , Basilan - 3 days Tawi-Tawi – 3 days
Sulu – 3 days)

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum Duration Of
Position Step
1 Proceed to Forest Management CENRO Level CENRO concerned area .15 minutes
Bureau Office to submit survey plan CENR Officer of jurisdiction
of the area applied.  Receive survey plan. (Maguindanao, Lanao del
 Inform client that agency will contact them Sur, Basilan, Sulu and
to update on the status of the application Tawi-Tawi)

 Check and verify geographical Chief Land Evaluation and 55 minutes

coordinates to determine exact location Mapping Office of CENRO
and land status
 Prepare order of payment if found to be
within Alienable and Disposable
 Prepare and sign certification
 Forward to PENRO addressed to the
Regional Secretary for approval
PENRO Level 18
Provincial Environment and PENRO concerned area of 40 minutes
 Receive survey plan Natural Resources Officer jurisdiction (Maguindanao,
 Refer to the Chief FMS for further check Lanao del Sur, Basilan, Courier/Travel Time:
and review the survey plan Sulu and Tawi-Tawi) Maguindanao - 1 hour
 Recommend for approval to the Regional Lanao del Sur – 6 hours
Secretary. Basilan - 3 days
 Forward to Regional Secretary Tawi-Tawi – 3 days
Sulu – 3 days

Regional Office
Receiving Clerk Office of the Regional 2 minutes
 Receive the survey plan The Regional Secretary Secretary, DENR-ARMM,
 Refer to Forest Management Bureau Forest Management Bureau ORG Compound,
Director CotabatoCity

 Receive Survey Plan then refer to Land Forest Management Bureau Forest Management 30 minutes
Evaluation and Mapping Office for further Director Bureau, DENR-ARMM,
 review and evaluation ORG Compound, Cotabato
City

 Validate survey plan with Land Chief, Land Evaluation and Forest Management 10 minutes
Classification Map Mapping Office Bureau, DENR-ARMM,
 Inform the CENRO to notify clients if ORG Compound, Cotabato
found to be within Alienable and City
Disposable
  Prepare order of payment

3 Receive notice to pay required fees Chief , Forest Resource and Forest Management 10 minutes
and Receive Order of Payment  CENRO Contact client and instruct to pay Conservation Division/ Forest Bureau, DENR-ARMM,
fee Resource and Development ORG Compound, Cotabato
19
 Issue order of payment Division City

4 Present order or payment to the  Receive payment and issue official receipt Bill Collector/ cashier Office of the Regional 10 minutes
Cashier’s Office/ to pay required fees (OR) Secretary
then proceed again to Forest
Management Bureau thru:  Prepare survey plan Chief Forest Resource Forest Management 30 minutes
 Affix initial and forward to the Regional Development Division Bureau, DENR-ARMM,
1. Bank Deposit Secretary for approval ORG Compound, Cotabato
2. Money Transfer City
3. Personal Payment to the Regional Review and approve survey plan The Regional Secretary Office of the Regional 1 hour
Office Secretary, DENR-ARMM,
ORG Compound, Cotabato
City
5 Claim Certificate of Land Status in  Issue approved survey plan Releasing Clerk of Office of Office of the Regional 20 minutes
person, via representative or pre-paid  Provide copy to FMB, CENRO and the Regional Secretary Secretary, DENR-
courier service PENRO ARMM,ORG Compound,
Cotabato City

20
Environmental Management Service

List of Frontline Services

1. Application for Environmental Compliance Certificate for Environmentally Critical Project

2. Application for Environmental Compliance Certificate for Non-Environmentally Critical Project

3. Application for Certificate of Non-Coverage (CNC)

4. Application for Authority to Construct/Permit to Operate Air Pollution Source Equipment/Waste Water Discharge

21
Frontline Service: Application for Environmental Compliance Certificate for Environmentally Critical Project
Clients: All Government Agencies, Government Owned Controlled Corporations, Private Individuals, Corporations
Requirements:
 Environmental Impact Statement (EIS) Report
 Application Letter signifying intention to apply for Environmental Compliance Certificate (ECC)
 Location/Vicinity Map, Sketch Plan/Site Development/Lay-out Plan
 Photographs showing panoramic view of proposed site
 Barangay and Municipal Endorsements in a form of Resolution
 Zoning Certification from Housing and Land Use Regulatory Board or Municipal Planning Development Coordinator

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5: 00 PM (with no “Noon Break”)

During Ramadhan: Monday-Friday, 7:00AM to 3: 00PM (with no “Noon Break”)
Fees:
Processing Fee – P4,000.00

Total Processing Time 16 days12 hours, 30 minutes (for inland provinces)-Maguindanao and Lanao del Sur
18 days 12 hours (for island provinces)- Basilan, Sulu and Tawi-Tawi

How to avail of the service:

22
Step No. Client Step Agency Action Responsible Location of Office Maximum Duration of
Office/Position Step
1 Proceed to Environmental Advise proponent the mechanics of conducting Environmental Environmental Management 2 hours
Management Bureau for first level scoping activity: Management Bureau Bureau, beside DENR-ARMM
scoping Case Handler Regional Office, Bldg No. 2,
 Hire consultant or Environmental Impact ORG Compound, Cotabato
Assessment Preparer who will prepare the City
Report;
 Invite concerned stakeholders to be present
during second level scoping that will be
undertaken preferably at the project site
 Shoulder all expenses (e.g., food,
transportation, etc.) during the scoping
activity
2 Identify concerned stakeholders to
invite, prepare and send invitations
bearing the scoping activity, venue,
date and time
3 Present the proposed project  Explains objectives of scoping activity Environmental Venue preferably near the 4 hours
highlighting its benefits, possible  Clarify guidelines if deem necessary Management Bureau project site
negative impacts and its Case Handler
environmental management plan
during the scoping activity
4 Prepare and submit Scoping  Review Scoping Report if it was prepared in Environmental Environmental Management 1 hour
Report to Environmental accordance with the standard format Management Bureau Bureau, beside DENR-ARMM
Management Bureau  Give go signal to consultant/EIA preparer to Case Handler Regional Office, Bldg No. 2,
prepare the EIS Report ORG Compound, Cotabato

23
5 Submit one copy of the EIS Report  Evaluate EIS Report if it was prepared in Environmental City 1 hour
to EMB Case Handler accordance with the standard format Management Bureau
 Evaluate completeness of submitted attached Case Handler
requirements

6 Reproduce EIS Report to 10 sets  Receive Report and record Receiving Clerk/Records Ground Floor, DENR-ARMM 4 hours
or copies and submit to the Office  Forward to ORSEC for referral note Section Main Bldg., ORG Compound,
of the Regional Secretary  Forward to Environmental Management Cotabato City
Bureau

7 Receive notice on the date of  Receive EIS Report Case Handler Environmental Management 2 hours
inspection  Forward EIS Report to the PENRO/CENRO Bureau, beside DENR-ARMM
for joint site inspection and endorsement Regional Office, Bldg No. 2,
 EMB informs proponent/consultant for the ORG Compound, Cotabato
date of inspection City

8 Accompany PENRO/CENRO EMB technical personnel joins in the site visitation Case Handler 3 days (for inland
inspection team to the project site provinces)
5 days (for island
provinces)
PENRO/CENRO submits inspection report and PENRO Clerk PENROMaguindanao, Bldg. 1 hour
endorsement to EMB via email in PDF form. No.3 beside DENR-ARMM
Original document to follow. Regional Office Bldg.,
Compound, Cotabato City
PENRO Lanao, Old Capitol 2 days
Drive, Marawi City
PENRO Basilan, Tabuk,
Isabela, Basilan 2 days

PENRO Sulu, Martirez Street, 2 days

Jolo, Sulu

24
 PENRO Tawi-Tawi, TubigBoh, 2 days
Bongao, Tawi-Tawi
9  Receive PENRO/CENRO inspection report Case Handler Environmental Management 15 minutes
and endorsement Bureau, beside DENR-ARMM
Secure order of Payments from
Regional Office, Bldg No. 2,
EMB
 Prepare and issue order of payment ORG Compound, Cotabato
City
10 Present order of payment to  Bill collector receives payment and issues Bill Collector Ground floor DENR-DENR- 30 minutes
Cashier’s Window and pays filing, official receipts ARMM Main building
processing and database  Receives O.R.
management fees
Presents O.R. to the case handler  Convene EIA Review Committee Environmental Management 3 hours
 Sets schedule and venue of review activity Bureau, beside DENR-ARMM
Case Handler
 Prepares review cost Regional Office, Bldg No. 2,
ORG Compound, Cotabato
City
11 Attend technical review of EIS  Conducts substantive review and site Review Committee Venue to be identified later by 3 days (1 day per
Report visitation if necessary the Environmental meeting)
 Prepare and submit final review report with Management Bureau
recommended ECC conditions to EMS
 EMB receives final review report Case Handler Environmental Management 3 days
 EMB reviews the report and then draft ECC Bureau, beside DENR-ARMM
conditions Regional Office, Bldg No. 2,
ORG Compound, Cotabato
 Recommends approval of Environmental EMB Director City 10 minutes
Compliance Certificate to the Regional
Secretary through the Office of the Assistant
Regional Secretary

 Review the ECC and affix his initials under Assistant Regional Environmental Management 1 day
the name of the Regional Secretary Secretary Bureau beside DENR-ARMM
25
  Forward ECC to the Office of the Regional Regional Office, Bldg No. 2,
Secretary ORG Compound, Cotabato
City
12 Receive notification that ECC is  Notify client on the schedule of readiness of Case Handler 10 minutes
ready for signing on a particular ECC and schedule of signing
date
13 Proponent will appear to the Office  Receives copy of ECC Receiving Clerk Office of the Regional 5 minutes
of the Regional Secretary to affix  Review ECC conditions and then instruct Secretary, DENR-ARMM ,
Regional Secretary 2 days
his signature under the Conforme EMB to invite the proponent to appear during ORG Compound, Cotabato
signing City

 Proponent and the Regional Secretary will Proponent and the DENR-ARMM Regional Office, 1 hour
jointly affix their signatures in the ECC Regional Secretary ORG Compd, Cotabato City

14 Receive the signed ECC Releases the ECC to the Proponent Receiving Clerk/Case DENR-ARMM Regional Office, 30 minutes
Handler ORG Compound, Cotabato
City

26
Frontline Service: Application for Environmental Compliance Certificate for Non-Environmentally Critical Project
Clients: All Government Agencies, Government Owned Controlled Corporations, Private Individuals, Corporations
Requirements:
 Initial Environmental Examination (IEE) Report
 Application Letter signifying intention to apply for Environmental Compliance Certificate (ECC)
 Location/Vicinity Map, Sketch Plan/Site Development/Lay-out Plan
 Photographs showing panoramic view of proposed site
 Barangay and Municipal Endorsements in a form of Resolution
 Zoning Certification from Housing and Land Use Regulatory Board or Municipal Planning Development Coordinator

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5: 00 PM (with no “Noon Break”)

During Ramadhan: Monday-Friday, 7:00AM to 3: 00PM (with no “Noon Break”)
Fees: Processing fee – P 4,000.00
Total Processing Time: 2 days 2 hours and 35 minutes inclusive of travel time

How to avail of the service

Step No. Client Step Agency Action Responsible Location of Office Maximum Duration
Office/Position of Step
1 Proceed to Environmental  Advise proponent to prepareInitial Environmental Environmental Management Bureau, 10 minutes
Management Bureau Environmental Examination Report with the Management beside DENR-ARMM Regional Office,
aid of EMB AccreditedEIA Bureau/Case Handler Bldg No. 2, ORG Compound, Cotabato
Preparer/Consultant City
 Give checklist of requirements or
attachments
2 Submit IEE Report to Records  Receive and record submission Records Officer Ground Floor DENR-ARMM Regional 5 minutes
Section  Forward document to Office of the Office, ORG Compound, Cotabato City
Regional Secretary for referral note
 Refer to EMB
27
 3  Evaluate completeness of document. If Environmental Environmental Management Bureau, 25 minutes
incomplete, return to Proponent Management beside DENR-ARMM Regional Office,
Receive notice to claim order of
 Forward 2 copies of IEER to PENRO for Bureau/Case Handler Bldg No. 2, ORG Compound, Cotabato
payment
inspection and endorsement via courier City
PENROs: Basilan, Sulu,
PENROs: Basilan, Sulu, Tawi-Tawi and
Tawi-Tawi and Lanao
Lanao
 Conduct site inspection Environmental Isabela City, Jolo, Bongao and Marawi Inspection Time : 2
 Submit inspection report and endorsement Management City hours
via email Bureau/Case Handler
Travel Time : 1 day

 Prepare order of payment 10 minutes

 Notify applicant to claim order of payment
5 minutes
4 Present order of payment and pay Receive payment and issue official receipt Cashier’s Office / Bill Ground Floor, DENR-ARMM Main Bldg., 10 minutes
processing fee Collector ORG Compound, Cotabato City
5 Give official receipt to EMB Case  Receive official receipt Environmental Environmental Management Bureau, 30minutes
Handler  Inform client for the next step Management beside DENR-ARMM Regional Office,
 Convene 3 In-house Technical Review Bureau/Case Handler Bldg No. 2, ORG Compound, Cotabato
4
Committee members and set schedules of City
substantive review

 Conduct substantive review (Conduct site In-House Technical Environmental Management Bureau, 6 hours
visitation if necessary) Review Committee beside DENR-ARMM Regional Office,
Bldg No. 2, ORG Compound, Cotabato
City

 Draft final ECC, have it signed and Review Committee and Environmental Management Bureau, 2 hours
recommended by the EMB Director Case Handler beside DENR-ARMM Regional Office,
Bldg No. 2, ORG Compound, Cotabato
City 28
  Endorse to the Regional Secretary through Environmental Environmental Management Bureau, 5 minutes
the Assistant Regional Secretary Management beside DENR-ARMM Regional Office,
Bureau/Case Handler Bldg No. 2, ORG Compound, Cotabato
City
 Forward ECC to the Office of the Regional Assistant Regional Environmental Management Bureau, 30 minutes
Secretary Secretary beside DENR-ARMM Regional Office,
Bldg No. 2, ORG Compound, Cotabato
City
 Review and sign the ECC Regional Secretary Ground Floor, DENR-ARMM Main Bldg., 10 minutes
ORG Compound, Cotabato City
6 Proceed to EMB Case Handler to  Release approved ECC Environmental Environmental Management Bureau, 5 minutes
claim approved ECC Management beside DENR-ARMM Regional Office,
Bureau/Case Handler Bldg No. 2, ORG Compound, Cotabato
City

29
Frontline Service: Application for Certificate of Non-Coverage (CNC)
Clients: All Government Agencies, Government Owned Controlled Corporations, Private Individuals, Corporations
Requirements:
 One-page of Certificate of Non-Coverage Application Form
 Application Letter signifying intention to apply for Certificate of Non-Coverage (CNC)
 Location/Vicinity Map, Sketch Plan/Site Development/Lay-out Plan
 Photographs showing panoramic view of proposed site
 Barangay and Municipal Endorsements in a form of Resolution

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5: 00 PM (with no “Noon Break”)

During Ramadhan: Monday-Friday, 7:00 AM to 3: 00 PM (with no “Noon Break”)
Fees: Processing Fee-P 600.00 for Category C Project
P100.00 for Category D Project
Total Processing Time: 1 day and 30 minutes

How to avail of the service

Step No. Client Step Agency Action Responsible Location of Office Maximum Duration
Office/Position of Step
1 Proceed to Environmental Management  Issue One-Page CNC Application Form Environmental Environmental Management 30 minutes
Bureau  Orient on what requirements to comply Management Bureau, beside DENR-ARMM
Bureau/Case Handler Regional Office, Bldg No. 2, ORG
Compound, Cotabato City
2 Submit filled-up 1-Page CNC  Receive and record submission Records Officer/Office Ground Floor DENR-ARMM Main 19 minutes
Application Form with complete  Forward documents to Office of the Regional of the Regional Building, ORG Compound,
requirements to Records Section Secretary for referral note Secretary Cotabato City
 Refer to EMB for evaluation and review

3 Receive notice to claim order of  Prepare order of payment if requirements are Environmental Environmental Management 5 minutes 30
Management Bureau, beside DENR-ARMM
 payment complete Bureau/Case Handler Regional Office, Bldg No. 2, ORG
Compound, Cotabato City

4 Present order of payment to the Bill  Receive payment and issue official receipt Cashier’s Office / Bill Ground Floor DENR-ARMM Main 10 minutes
Collector Collector Building

5  Receive Official Receipt Environmental Environmental Management 5 minutes

Give official receipt to EMB Case  Inform client of the next steps Management Bureau, beside DENR-ARMM
Handler 5 minutes
Bureau/Case Handler Regional Office, Bldg No. 2, ORG
Compound, Cotabato City
 Review application Environmental 2 hours
Management
Bureau/Case Handler
 Draft CNC, review and recommend by the EMB Environmental Environmental Management 30 minutes
Director for approval of the Regional Secretary Management Bureau, beside DENR-ARMM
thru Office of the Assistant Regional Secretary Bureau/Case Handler Regional Office, Bldg No. 2, ORG
Compound, Cotabato City

 Review and Endorse CNC application to the Office of the Assistant Environmental Management 30 minutes
Regional Secretary Regional Secretary Bureau, beside DENR-ARMM
Regional Office, Bldg No. 2, ORG
Compound, Cotabato City
 Approve Certificate of Non-Coverage DENR Regional Ground Floor, DENR-ARMM 10 minutes
Secretary Main Bldg., ORG Compound,
Cotabato City
6 Proceed to EMB Case Handler to claim  Release approved CNC Environmental Environmental Management 10 minutes
approved CNC Management Bureau, beside DENR-ARMM
Bureau/Case Handler Regional Office, Bldg No. 2, ORG
Compound, Cotabato City

31
APPLICATION FORM

Frontline Service: Application for Authority to Construct/ Permit To Operate Air Pollution Source Equipment/Wastewater Discharge
Clients: All Government Agencies, Government Owned Controlled Corporation (GOCC), Private Individuals, Corporations
Requirements:

 Application form for Air Pollution Source Equipment and Wastewater Treatment Facility(See instruction at the back page of Application Form)

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5: 00 PM (with no “Noon Break”)

During Ramadhan: Monday-Friday, 7:00 AM to 3: 00 PM (with no “Noon Break”)

Fees:
 Permit To Operate (minimum horsepower)– P198.00
 Wastewater Discharge Permit (without heavy metal)– P2,000.00
 Wastewater Discharge Permit (with heavy metal) - PhP 3,300.00

Total Processing Time:3 hours

How to avail of the service

Step No. Client Step Agency Action Responsible Location of Office Maximum
Office/Position Duration of Step
1 Proceed to Environmental Management  Provide Application Form and explain Pollution Control Environmental Management 30 minutes
Bureau and secure Application Form attachments Division-Environmental Bureau, beside DENR-ARMM
Management Bureau/ Regional Office, Bldg No. 2, ORG
32
 Supervising EMS Compound, Cotabato City

2 Submit accomplished Application Form  Receive and record submission Pollution Control Environmental Management 5 minutes
to EMB  Evaluate completeness of document Division-Environmental Bureau, beside DENR-ARMM
10 minutes
Management Regional Office, Bldg No. 2, ORG
Bureau/Supervising EMS Compound, Cotabato City
3 Get order of payment and proceed to  Prepare and issueorder of payment Pollution Control Environmental Management 10 minutes
the Cashier’s Office to pay Division-Environmental Bureau, beside DENR-ARMM 33
Management Regional Office, Bldg No. 2, ORG
Bureau/Supervising EMS Compound, Cotabato City
4 Present order of payment to the Bill Receive payment and issue official receipt Cashier’s Office / Bill Ground floor DENR-ARMM Main 10 minutes
Collector Collector Building,ORG Compound,
Cotabato City
5 Give official receipt to EMB  Receive official receipt Pollution Control Environmental Management 5 minutes
 Inform client for the next step Division-Environmental Bureau, beside DENR-ARMM
Management Regional Office, Bldg No. 2, ORG
4
Bureau/Supervising EMS Compound, Cotabato City
6  Review Application for Permit 30 minutes

 Draft permit and have it signed and Pollution Control Environmental Management 30 minutes
recommended by the EMB Director for Division-Environmental Bureau, beside DENR-ARMM
approval of the Regional Secretary thru the Management Regional Office, Bldg No. 2, ORG
Assistant Regional Secretary Bureau/Supervising EMS Compound, Cotabato City

 Endorse permit to the Regional Secretary thru Office of the Assistant Environmental Management 30 minutes
the Assistant Regional Secretary Regional Secretary Bureau, beside DENR-ARMM
Regional Office, Bldg No. 2, ORG
Compound, Cotabato City
Approve Permit To Operate or Wastewater Regional Secretary Environmental Management 10 minutes
Discharge Permit Bureau, beside DENR-ARMM
Regional Office, Bldg No. 2, ORG
 Compound, Cotabato City

7 Proceed to EMB to claim approved Release approved Permit To Operate or Pollution Control Environmental Management 10 minutes
Permit To Operate or Wastewater Wastewater Discharge Permit Division-Environmental Bureau, beside DENR-ARMM
Discharge Permit Management Regional Office, Bldg No. 2, ORG
Bureau/Supervising EMS Compound, Cotabato City

APPLICATION FORMS
34
35
Biodiversity Management Service 36

List of Frontline Services

1. Application for Certificate of Wildlife Registration (CWR)

2. Application for Local Transport Permit of Wildlife Flora and Fauna

3. Application for Wildlife Farm Permit (WFP)

4. Application for Wildlife Collector’s Permit (WCP) and Wildlife Special Use Permits (WSUP)

5. Application for Animal/Plant Exhibit using Wildlife

6. Request for Educational/Documentation Purposes

7. Application for Local Transport of Wildlife, By-products and Derivatives Permit

8. Application for Exportation and Importation of Wildlife Permit for Site/Non-Site Export

9. Application for Exportation and Importation of Wildlife Permit for CITES/Non-CITES Import

10. Application for Exportation and Importation of Wildlife Permit for CITES/Non-CITES Re-export

32
Frontline Service: Application for Certificate of Wildlife Registration (CWR)
Clients: Zoo Owners
37
Requirements:
 Application form
 List of wildlife species inspected by BMS personnel

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM (with no “Noon Break”)

Fees:
Fauna (Non-threatened species) Other Threatened Fauna and Flora Threatened Mammals, Birds, Reptiles, Amphibians

 1-50 heads – P500.00 ● 1-20 heads- P1,000.00 ● 1-5 heads – P3,000.00

 51 & above – P1,000.00 ● 21 & Above – P2,000.00 ● 6-10 heads – P4,000.00
● 11-20heads – P5,000.00
● 21-30 heads – P6,000.00
● 31 & above – P7,000.00

Total Processing Time: 5 days and 3 hours 30 minutes

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum Duration
Position Of Step
1 Proceed to Chief Wildlife Management Issue application form and checklist of Wildlife Management DENR-ARMM Old Building, 30 minutes
Section /Receiving clerk

38
 Section requirements to the clients. Biodiversity Management Services

Present duly accomplished form and  Receive and record application form. 1 hour
2 other documentary requirements to  Prepare and sign Order of Payment.
Wildlife Section.  Issue order of payment

3 Present order of payment to Cashier Issue official receipt Cashier’s Window / Bill Ground floor of DENR-ARMM Main 15 minutes
window for payment of fees. Collector Building

4 Present official receipt to Chief Wildlife Set schedule of inspection Chief Wildlife DENR-ARMM Old Building, 30 minutes
Management Section to get schedule of Management Section Biodiversity Management Services
inspection and validation.

5 Accompany BMS personnel during  Conduct inspection and validation of Wildlife Management 2 days
inspection wildlife registration. Section
 Prepare Inspection Report and
endorsement to DENR-ARMM Secretary
and BMS Director

 Sign Inspection Report and BMS Director DENR-ARMM Old Building, 1 day
endorsement. Biodiversity Management Services
 Forward documents to the Office of
Secretary for approval
Approve / sign Certificate of Wildlife DENR / Regional Office of the Reg. Sec., Ground floor 1 day
Registration Secretary of DENR-ARMM Main Building
6 Receive notification of the release of the  Return to BMS Office and record Wildlife Management DENR-ARMM Old Building, 1 hour
approved CWR assigned control number. Record Section/Clerk Biodiversity Management Services
 Contact client for the release of
approved CWR.
7 Claim approved Certificate of Wildlife Issue approved Certificate of Wildlife Wildlife Management DENR-ARMM Old Building, 15 minutes
Registration Registration Record Section/Clerk Biodiversity Management Services
APPLICA TION FORM 39
 40

Frontline Service: Application for Local Transport Permit of Wildlife Flora and Fauna
Clients: Zoo owners, Wildlife collectors, researchers

Requirements:
 Application form/letter
 List of species to be inspected by the BMS personnel

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday 7:00 AM to 3:00 PM(with no “Noon Break”)
Fees:P100.00
Total Processing Time: 2 days, 2 hours and 54 minutes

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum
Position Duration Of Step
1 Submit application letter and  Receive and record application letter. Wildlife Management DENR-ARMM Old Building, 10 minutes

41
 requirements to Wildlife Management  Forward to BMS Director Section / Receiving Biodiversity Management
Section clerk Services
 Evaluate application BMS Director 1 day
 Prepare and sign Order of Payment.

2 Secure Order of payment Issue order of payment Wildlife Management 30 minutes

Section /BMS Staff

3 Present order of payment to Cashier’s Issue official receipt (OR). Cashier’s Window/ Bill Ground Floor of DENR-ARMM 30 minutes
window for payment of fees. Collector Main Building

4 Present OR to Chief Wildlife Set schedule of inspection. Wildlife Management DENR-ARMM Old building, 30 minutes 42
Management Section to get inspection Section /Division Chief Biodiversity Management
schedule. Services

5 Accompany BMS personnel during  Inspect wildlife to be transported and validate 1 day
inspection. self-inventory
 Prepare Inspection Report and Wildlife
Transport Permit
 Forward to Office of Regional Secretary for
approval
Sign document and return to BMS Office of Regional Ground floor of DENR-ARMM 30 minutes
Secretary/Reg. Sec. Main building

6 Receive notice for the release of the  Record Wildlife Transport Permit. Wildlife Management DENR-ARMM Old Building, 15 minutes
Wildlife Transport Permit  Contact client for the release of Wildlife Section / Recording Biodiversity Management
Transport Permit. clerk Services
7 Proceed to BMS Office to claim Local Release Local Transport Permit of Wildlife Flora Wildlife Management 30 minutes
Transport Permit of Wildlife Flora and and Fauna. Section /Staff
Fauna.
APPLICATION FORM 43

Frontline Service: Application for Wildlife Farm Permit (WFP)

Clients: Zoo Owners
Requirements:

Small Scale Farming

 Duly accomplish application form (ANNEX “A”) w/ 2 recent 2x2 photo of applicant
 Copy of certificate of registration from Securities and Exchange Commission and Cooperative Development Authority.

 Proof of scientific expertise

 Financial plan showing financial capability to go into breeding

 Proposed facility design

 In case of indigenous threatened species, letter of commitment to simultaneously undertake conservation breeding and propose measure on rehabilitation and/or protection of habitat,

44
 where appropriate, as may be determined by the RWMC.

 Prior clearance from the affected communities, recognized head of the Indigenous people in accordance with RA 8371 or Protected Area Management Board (PAMB).

 Wildlife Collectors Permit, if the applicant’s collection of breeding stock is from the wild.

 Documents supporting the acquisition of wildlife, if breeding stock is acquired from other sources.

Medium to Large Scale Farming

 Duly accomplish form (ANNEX “A”) with recent 2x2 photo of the applicant.

 Management and breeding plan in accordance with the attached outline

 Proof of scientific expertise

 Photo of existing facility (for those converted to wildlife farm or sketch)

 In case of indigenous threatened species, letter of commitment to simultaneously undertake conservation breeding and propose measure on rehabilitation and/or protection, where
appropriate as may be determined by the RWMC.

 Certified copy of land title or lease contract for the facility

 Financial plan showing financial capability to go into breeding

 Photocopy of articles of incorporation, in case of corporation

 Prior clearance from the affected communities

 Copy of BIR registration as exporter, if applicant will engage in export

 Wildlife Collectors Permit, if the applicant’s collection of breeding stock is from the wild
  Documents supporting the acquisition of wildlife, if breeding stock is acquired from other sources.
45
Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)
During Ramadan: Monday-Friday 7:00 AM to 3:00 PM (with no “Noon Break”)
Fees:P500.00
Total Processing Time: 3 days and 6 hours

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum
Position Duration Of Step
1 Proceed to Biodiversity Management Issue application form and checklist of Biodiversity Management DENR-ARMM Old building, 30 minutes
Service requirements. Service/Receiving Staff Biodiversity Management
Services
2 Submit accomplished form and other Undertake initial evaluation of the documents Wildlife Management DENR-ARMM Old building, 1/2 day
requirements to the nearest Community Section/Division Chief Biodiversity Management
Environment and Natural Resources Services
Officer (CENRO) or Provincial
Environment and Natural Resources
Officer (PENRO) or Regional Office
concerned

3 Calendar schedule of site inspection  Advise applicant on the schedule of site 30 minutes
and receive order off payment inspection
 Prepare and issue order of payment.
4 Present order of payment to Cashier’s Issue official receipt (OR) Cahier’s Office / Bill Ground floor of DENR-ARMM 30 minutes
Window for payment of fees. Collector Main building
5 Accompany BMS personnel on the site Conduct inspection BMS Personnel Farm to be inspected 1 day

46
  Prepare inspection report and Wildlife Farm Biodiversity Management DENR-ARMM Old Building, 1 day
Permit (WFP) Services / Inspection Biodiversity Management
 Submit inspection report and permit to Team Personnel Services
Regional Secretary for review and approval.

 Review and sign inspection report and WFP DENR / Regional Reg. Sec. Office, Ground floor of 1 day
 Return approved report and WFP to BMS Secretary DENR-ARMM Main building

 Record WFP. Biodiversity Management DENR-ARMM Old Building, 30 minutes

 Contact client for the issuance of WFP. Service/Recording Staff Biodiversity Management
Services
6 Present official receipt to BMS staff to Release Wildlife Farm Permit BMS staff DENR-ARMM Old Building, 30 minutes
receive Wildlife Farm Permit. Biodiversity Management
Services

Frontline Service: Application for Wildlife Collector’s Permit (WCP) and Wildlife Special Use Permits (WSUP)
Clients: Wildlife Collectors, Zoo Owners

Requirements:

 Duly accomplish application form (ANNEX A)

 List of species to be collected indicating the qty. for each, & methods of collection to be used

 Prior clearance from the affected communities

47
48
  Names & address of authorized collector

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM(with no “Noon Break”)
Fees:
 Mammals/head – P 500.00
 Reptiles/head – Ph300.00
 Birds (common)/head – P20.00
 Birds (Threatened)/head – P 1,000.00
 Amphibian/head – P20.00
 Insect/head – P20.00
 Orchids (common)/(threatened) – P50.00/P 200.00
 Wildlings (except when collected for development project as certified by DENR)/piece – P 50.00
 Other plant/piece – P 25.00
Total Processing Time: 2 days 4 hours and 30 minutes

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum
Position Duration Of Step
1 Proceed to Biodiversity Management Issue application form and checklist of Biodiversity DENR-ARMM Old Building, 30 minutes
Services requirements. Management Services / Biodiversity Management
Receiving Clerk Services
2 Submit accomplished application form  Undertake initial evaluation of the documents Wildlife Management DENR-ARMM Old Building, 1 hour
and other documents to Wildlife Section/ Division Chief Biodiversity Management
Management Section Services

3 Calendar schedule of site inspection  Advise applicant on the schedule of site 30 minutes
and secure order of payment inspection
 Prepare and issue order of payment

4 Present order of payment to Cashier’s Issue official receipt (OR) Cashier’s Office / Bill Ground floor of DENR-ARMM 30 minutes
Window for payment of fees. Collector Main Building

5 Accompany BMS personnel on the site.  Conduct inspection BMS& Technical Staff -Area to be inspected 2 days

 Prepare inspection report and Wildlife

Collector’s Permit (WCP) and Wildlife Special
Use Permits (WSUP)
 Submit inspection report and WCP/WSUP to
BMS Director for review
 Review application and the inspection report. BMS Director DENR-ARMM Old building, 1 hour
(In case of the application for the WSUP, the Biodiversity Management
PAMB shall be part of the review committee) Services
 Forward reviewed application, report and
WCP/WSUP to Regional Secretary for
approval
49
 Return approved WCP/WSUP to BMS (In Office of the Regional Reg. Sec. Office, Ground floor 15 minutes
case collection sites cover several regions, the Secretary of DENR-ARMM Main building
RED where the greater number of collection
site shall process)
6 Receive notice on the issuance of WCP  Record WCP/WSUP BMS Staff DENR-ARMM Old building, 15 minutes
or WSUP  Contact client for the issuance of WCP/WSUP. Biodiversity Management
7 Present official receipt to BMS Staff to Release approved WCP/WSUP Services 30 minutes
claim approved WCP/WSUP.
APPLICATION FORM

50

Frontline Service: Application for Permit for Animal/Plant Exhibit using Wildlife
Clients: Animal/Plan Exhibitors
Requirements:

 Accomplished application form with recent 2x2 photo of applicant. (ANNEX C)

 Clearance from the Animal Welfare Division of Bureau of Animal Industry (in cases of animal exhibit, imported animals, no importation shall be permitted except upon deposit of a bond with
Biodiversity Management Service

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

51
During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM(with no “Noon Break”)

Fees:P100.00 (Local Transport Permit Fee)

Total Processing Time: 1 day 1 hour and 30 minutes

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum
Position Duration Of Step
1 Proceed to Biodiversity Management Issue application form and checklist of Biodiversity DENR-ARMM Old Building, 30 minutes.
Services . requirements. Management Services / Biodiversity Management
Receiving Clerk Services
2 Submit accomplished application form  Assess completeness of application form and Wildlife Management DENR-ARMM Old Building, 1 hour
and other documents to Wildlife submitted documents Section/Division Chief Biodiversity Management
Management Section Services

 Prepare and issue order of payment

52
3 Present order of payment to Cashier’s Issue official receipt (OR) Cashier’s Office / Bill Ground floor of DENR-ARMM 30 minutes
Window for payment of fees Collector Main Building
Proceed to Biodiversity Management  Prepare Permit for Animal/Plant Exhibit using Biodiversity DENR-ARMM Old Building, 30 minutes
Services to present official receipt and Wildlife signed by the BMS Director (for local Management Service Biodiversity Management
4 claim permit /Staff
location) or Reg. Sec. (for outside ARMM Services
territories)

 Release permit

APPLICATION FORM
Frontline Service: Request for Educational/Documentation Purposes
Clients: School, Zoo Owners
Requirements:

 Letter request specifying the species, quantity and areas for collection, and purpose of documentation

 List of species to be inspected by the Biodiversity Management Service personnel

 Clearance from the recognized head of indigenous people in accordance, concerned Local Government Units, or Protected Area Management Board (PAMB)

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM(with no “Noon Break”)

Fees:P100.00 (Local Permit Fee)

Total Processing Time: 1 day 1 hour and 30 minutes
53
How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum
Position Duration Of Step
1 Proceed to Chief of Wildlife Issue application form and checklist of Wildlife Management DENR-ARMM Old Building, 30 minutes
Management Section requirements. Section/ Receiving staff Biodiversity Management
or clerk Services

2 Submit accomplished application form,  Assess completeness of application form and 1 hour
letter-request and other documents to

45

54
 Wildlife Management Section submitted documents.

 Prepare and issue order of payment

Present order of payment to Cashier‘s Issue official receipt (OR) Cahier’s Office / Bill Ground Floor of DENR-ARMM 30 minutes
3
Window for payment of fees. Collector Main Building
4 Proceed to Biodiversity Management  Prepare Permit for Educational or Biodiversity DENR-ARMM Old Building, 30 minutes
Service to present official receipt and Documentation Purposes of Wildlife signed by Management Service Biodiversity Management
claim permit. the BMS Director (for local location) or Reg. Staff Services
Sec. (for outside ARMM territories)

 Release Permit

APPLICATION FORM

Frontline Service: Application for Local Transport of Wildlife, By-Products and Derivatives Permit
Clients: Zoo owners, Researchers
Requirements:
 Duly accomplished application form (ANNEX D)
 List of species to be inspected by the PAWS personnel
 Legal documents: Phytosanitary Certificate for plants or Veterinary Quarantine Certificate for animals from DA

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

55
During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM(with no “Noon Break”)

Fees:P100.00
Total Processing Time: 2 days 1 hour and 30 minutes

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum
Position Duration Of Step
1 Proceed to Wildlife Management Issue application form and checklist of Wildlife Management DENR-ARMM Old Building, 30 minutes
Section requirements. Section/ Receiving staff Biodiversity Management
or clerk Services

2 Submit accomplished application form,  Assess completeness of application form and Chief Wildlife DENR-ARMM Old Building, 1 day
other documents to BMS staff. submitted documents Management Section / Biodiversity Management
BMS Staff Services
 Prepare and issue order of payment

3 Accompany BMS Staff with the Conduct inspection/verification of wildlife CENRO/Wildlife Section/ 1 day
inspection / verification of wildlife Technical staff
56
3 Present order of payment to Cashier’s Issue official receipt Cashier’s Office / Bill Ground Floor of DENR-ARMM 30 minutes
Window for payment of fees Collector Main Building

4 Present official receipt to Biodiversity  Prepare Permit for Local Transport of Wildlife, Biodiversity Management DENR-ARMM Old Building, 30 minutes
Management Service staff to claim By-Products and Derivatives signed by the Section/ Staff Biodiversity Management
Permit. BMS Director
  Release the Permit Services

Frontline Service: Application for Exportation and Importation of Wildlife Permit for Site/Non-Site Export
Clients: Wildlife Farmer, Zoo owner and others

Requirements:
 Accomplished application form (ANNEX F)
 Bank export declaration (for commercial purposes)
 Local transport permit
 Phytosanitary/Veterinary Health Certificate

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM(with no “Noon Break”)

Fees:P300.00
Total Processing Time: 2 days, 1 hour and 30 minutes

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum
Position Duration Of Step
1 Proceed to Biodiversity Management Issue application form and checklist of Wildlife Management DENR-ARMM Old Building, 30 minutes
Service requirements Section/ Receiving staff Biodiversity Management
Services

57
58
2 Submit accomplished application form  Assess completeness of application form and Chief Wildlife DENR-ARMM Old Building, 1 day
other documents to Wildlife submitted documents Management Section/ Biodiversity Management
Management Section. Services
BMS staff

 Prepare and issue order of payment

3 Accompany BMS personnel to site Conduct inspection of wildlife Wildlife Section/ BMS DENR-ARMM Old Building, 1 day
Personnel Biodiversity Management
Services
4 Present order of payment to Cashier’s Issue official receipt Cashier’s Office / Bill Ground floor of DENR-ARMM 30 minutes
Window for payment of fees Collector Main Building

5 Present OR to BMS staff to claim Release Exportation and Importation of Wildlife Biodiversity DENR-ARMM Old Building, 30 minutes
Exportation and Importation of Wildlife Permit for Site/Non-Site Export Management Section/ Biodiversity Management
Permit for Site/Non-Site Export staff Services

31
 59

Frontline Service: Application for Exportation and Importation of Wildlife Permit for CITES/Non-CITES Import
Clients: Zoo owners, Researchers

Requirements:
 Accomplished application form (ANNEX F)
 List of CITES/Non-CITES species
 Permit/Certificate of origin from exporting country
 For live specimen, veterinary/phytosanitary certificate issued by authorized government agency of the country of origin

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM(with no “Noon Break”)

Fees: Import Site/Non-site Permit (Non-commercial) – P 350.00

Total Processing Time: 2 hours and 30 minutes

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum
Position Duration Of Step
1 Proceed to BMS Office. Issue application form and checklist of requirements Wildlife Management DENR-ARMM Old building, 30 minutes
Section/ Receiving Staff Biodiversity Management
Services
2 Submit accomplished application form Assess completeness of application form and Chief Wildlife DENR-ARMM Old Building, 1 hour
other documents to wildlife submitted documents Management Section / Biodiversity Management
management section BMS staff Services
60
 Prepare and issue order of payment.

3 Present order of payment to Cashier’s Issue official receipt (OR) Cashier’s Office / Bill Ground floor of DENR-ARMM 30 minutes
Window for payment of fees. Collector Main building

4 Present OR to BMS staff to claim  Prepare Permit signed by the Regional Biodiversity DENR-ARMM Old building, 30 minutes
Exportation and Importation of Wildlife Secretary Management Section/ Biodiversity Management
Permit for CITES/Non-CITES Import.  Release Exportation and Importation of Wildlife Staff Services
Permit for CITES/Non-CITES Import
61
Frontline Service: Application for Exportation and Importation of Wildlife Permit for CITES/Non-CITES Re-export
Clients: Zoo owners, Researchers
Requirements:
 Accomplished application form (ANNEX F)

 Local transport permit, where applicable

 Bank export declaration (for commercial purposes)

 Phytosanitary/Veterinary Health Certificate

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM(with no “Noon Break”)
Fees:
Export/Re-export Permit

 Fauna (Commercial) - 3% of Export Value

 Propagated Flora (Commercial), 1st 50 pieces – Php300.00 / each additional piece – P 2.00
 Site Species (Non-commercial), 1-2 pairs of pet or plants not exceeding 12 pieces – P250.00
 Non-site species (Non-commercial) – P150.00

Total Processing Time: 2 days 1 hour and 30 minutes

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum
 Position Duration Of Step
1 Proceed to Biodiversity Management Issue application form and checklist Wildlife Management DENR-ARMM Old Building, Biodiversity 30 minutes
Service of requirements Section Management Services

62
3 Accompany BMS personnel to site Conduct inspection of specimen Wildlife Section On site 1 day

4 Present order of payment to Cashier’s Issue official receipt (OR) Cashier’s Office / Bill 30 minutes
Window for payment of fees Collector Ground floor of DENR-ARMM Main Building

5 Present official receipt to BMS staff to Release Exportation and Importation Biodiversity Management 30 minutes
claim Exportation and Importation of of Wildlife Permit for CITES/Non- Section/BMS staff DENR-ARMM Old building, Biodiversity
Wildlife Permit for CITES/Non-CITES CITES Re-Export Management Services
Re-Export
APPLICATION FORM 63
 64

Land Management Service

List of Frontline Services

1. Application for the Approval of Survey Plan (Isolated)
2. Application for Public Land Titling (Free Patent)
3. Request for Certified Copy of Technical Description of Land
4. Request for Certified Copy of Blue Print
 65

Frontline Service: Application for the Approval of Survey Plan (Isolated)

Clients: Survey Claimant (Individual or corporation)
Requirements: Please specify requirements
For Untitled Survey Plan / Public Land
 Letter-request for survey authority addressed to CENRO
 Survey Authority issued by the PENRO
 Investigation Report by the Land Inspector
 Notification letter
 Geodetic Engineer Certificate
 Field Note and Field note cover duly notarized
 Lot data computation
 Traverse computation
 Survey plan drafting
 Endorsement of survey return of PENRO and CENRO concerned
 Government project and government G.E. exempted from the surveys fees

For Titled Property

 Endorsement of survey return by the G.E
 Lot data computation
 Traverse computation
 Xerox copy of title duly certified by the Register of Deeds
 Field notes and field note cover duly notarized
 Survey plan drafting

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday to Friday, 7:00 AM to 3:00 PM(with no “Noon Break”)
Fees:(Fees depends on the number of lots and corner)

Geodetic Engineer Fee-P300.00 per first lot

66
Additional Pp50.00 for succeeding lot
Total Processing Time: 1 day 2 hours and 24 minutes excluding travel time

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum
Position Duration Of
Step
1 Submit letter request for survey  Receive letter request for survey authority Community and CENR Office Concern: 15 minutes
authority addressed to the Community  Endorse to the land investigator for verification Environment and Natural 1. Maguindanao
and Environment and Natural  Recommend for the approval of survey Resources Officer 2. Lanao del Sur
Resources Officer (CENRO) authority 3. Basilan
4. Sulu
5.Tawi-Tawi
 Issuance of survey authority Land Management CENR Office Concern: 15 minutes
 Submission of survey returns Office// Designated Land 1.Maguindanao
Investigator 2.Lanao del Sur
3.Basilan
4.Sulu
5.Tawi-Tawi
 Endorsement of survey return to PENRO Community PENR Office Concern: 15 minutes
Environment and Natural 1.Maguindanao
Resources Officer 2.Lanao del Sur
3.Basilan
4.Sulu
5.Tawi-Tawi
 Endorsement of survey return to the Office of Provincial Environment PENR Office Concern: 15 minutes
the Regional Secretary and Natural Resources 1.Maguindanao
Frontline Service: Application for Public Land Titling (Free Patent)
Clients: Applicant (Natural born Filipino Citizen)
Requirements:
Free Patent Application Officer 2.Lanao del Sur
3.Basilan
 Application of Free Patent 4.Sulu 67
 Notice of Application for Free Patent 5.Tawi-Tawi
 Joint affidavit in support of Free Patent Application
 Affidavit of total land holding  Refer the said endorsement to LMS Director PENRO PENR Office Concern: 20 minutes
 Refer the said endorsement to the Chief 1.Maguindanao
 Acknowledgement receipt of application
Surveys division for Inspection, verification of 2.Lanao del Sur
 Affidavit of application 3.Basilan
submitted survey return
 Documentary proofs of ownership such as deed of sales, donation, etc., if the applicant occupy the land through predecessor in-interest
4.Sulu
 ORDER: Transfer of rights 5.Tawi-Tawi
 Certification from the MARO, if the applicant filed application under (RA, 6940) (filed after Dec. 31, 1987)
 Certification from Barangay Captain, duly indorsed by theForward to LMS Director for recommending LMS Office/LMS Director 2ndFloor, Main building, DENR- 15 minutes
Municipal Mayor concerned
Approval ARMM Office
 Certification from the Register of Deeds
 Certified Technical Description
 Recommend for approval to the Regional LMS Director 2ndFloor, Main building, DENR- 20 minutes
 Final report of Investigation Secretary ARMM Office
 Supplementary report of investigation
 CENRO Endorsement) Approve survey plan DENR / Regional Main building, DENR-ARMM 1 day
 PENRO Endorsement) Secretary Office
 Official receipt of filing fee Forward to LMS Director / Surveys Division LMS Director/ Surveys 2ndFloor, Main building, DENR- 15 minutes
 ORDER: Approval of application and issuance of Patent Division ARMM Office
 Judicial Form No. 54 and 54-D
 2 Transmittal
Claim blue
letter to print of theofsurvey
Register Deeds plan Advice the claimant to blue print 2ndFloor, Main building, DENR- 15 minutes
ARMM Office
Miscellaneous Sales Application

 Preliminary investigation report

 Certified technical description
 Appraisal report
 Affidavit of application requesting for direct sales without public auction
 Report of investigation regarding request for direct sales 69
 Comment and recommendation of the district/city engineer's DPWH
 Comment or concurrence of the secretary of public works and highways.
 Comment and recommendation of the department of tourism if the lot near the sea.
 Recommendation for approval of appraisal and request for authority to sell the land thru direct sales to official concerned.
 Approval of appraisal and grant of authority to sale the land thru direct sale. 68
 Notice of sale
 Proofs of posting of notice
 Order: award 70
71
72 69
APPLICATION FORM

Frontline Service: Request for Certified Copy of Technical Description of Land

Clients: Land owner
Requirements:
• Letter request for Certified Copy of Land Tech. Description
 Accomplished registration form (BL Form No. 500-V-25)
 Proof of ownership of land such as Tax Declaration or Barangay Certification

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM (with no “Noon Break”)
Fees: None

Total Processing Time: 3 hours, 30 minutes

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum Duration Of
Position Step
1 Submit letter request for Certified Copy  Receive requirements Office of the Regional 1st Floor, Main building, 30 minutes
of Technical Description of land and  Forward to Land Management Service for Secretary/Receiving DENR-ARMM Office,
accomplish registration form action on the request Staff ORG Compound,
Cotabato City
 Evaluation of letter request Land Management Office 2nd Floor, Main building, 30 minutes
 Forward the request to Records Division / LMS Director DENR-ARMM Office,
ORG Compound,
Cotabato City
73

74
 Submit filled up registration form, BL  Search the requested lot data/ information Records Section / Chief, Land Management 2 hours
Form No. 500-V-25 Records Division Office, DENR-ARMM,
 Prepare the Technical Description ORG Compd., Cot. City

2 Proceed to Record Section to claim Release the Certified Technical Description Records Section Land Management 30 minutes
Certified Technical Description of Land Office, DENR-ARMM,
ORG Compd., Cot. City

Frontline Service: Request for Certified Copy of Blue Print

Clients: Land owner
Requirements:

 Letter Request of Applicant

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM (with no “Noon Break”)

Fees: P100.00 per plan

Total Processing Time: 1 day, 2 hours, 30 minutes

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum
Position Duration Of
Step
1 Submission of letter request Forward to Land Management Service(LMS) Office of the Regional 1st Floor, Main building, DENR- 15 minutes
Director Secretary ARMM Office, ORG Compound,
Cotabato City
 Evaluation letter of request LMS Office / LMS 2 hours 75
 Forward to Records Section

76
 Director

 Search lot data/ information Records Section, LMS 1 day

 Prepare the survey Plan for blue printing Office /Technical staff
 Release Certified Blue Print copy

2 Proceed to Records Division to claim Issue blue print with official receipt LMS Office/Staff 15 minutes
blue print with officiall receipt
APPLICATION FORM

77
Mines and Geosciences Service

List of Frontline Services

1. Request for Certificate of Authorization to Transport Soil Samples

2. Application for Ore Transport Permits

3. Application for Mineral Production Sharing Agreement (MPSA), Exploration Permit (EP), Small Scale Mining Permit

(SSMP)

78

41
Frontline Service: Request for Certificate of Authorization to Transport Soil Sample

Clients: Individual Client

Requirements:
 Request Letter
 Presentation of the soil sample to be transported

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (8 Hours a Day)

During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM (with no “Noon Break”)

Fees:P520.00
Total Processing Time: 6 hours

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum
Position Duration Of Step
1 Proceed to Mines and Geosciences Receive and evaluate the request. identification MGS Office / MGS Staff Mines and Geosciences Service, 4 hours
Service (MGS) to submit request letter and evaluation of the on sample to be transported Regional Office, Old Building
and other documents.
2 Wait for the approval of the certificate in Approval of the Certificate MGS Office/Director MGS Office, Regional Office, Old 1 hour
the MGS Office Building
3 Proceed to MGS Office to claim Issue certificate of authorization to transport MGS Office/MGS Staff 1 hour
certificate of authorization to transport samples.
samples.

79
Frontline Service: Application for Ore Transport Permits
Clients: Mining Company
Requirements:
 Letter request
 Verification and inspection of ore stock pile
 Submit written report base on the conducted verification and inspection of ore stock pile
 Sales contract

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM (with no “Noon Break”)

Totals Fees: P 12,500.00

 Application Fee – P2,000.00
 Verification Fee – P10,000.00
 Certification Fee – P500.00

Total Processing Time: 3 hours and 10 minutes

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum
Position Duration Of Step
1 Submit letter request and requirements  Receive Letter of Request with all the Office of the Regional Gr Fl, Main Bldg, DENR-ARMM 10 m minutes
to Mines Geosciences Service mandated requirements. Secretary / Records Compound, ORG Complex
Officer
80
  Refer to Director of Mines Geosciences
Service

 Evaluate request and supporting documents Mines Geosciences Old Building, Regional Office, 1 hour
Service/Director New Building, DENR-ARMM
Compound, ORG Complex
 Prepare order of payment. Mines Geosciences 10 minutes
Service/ Clerk
2 Pay the required fees and receive OR  Receive Payment and Cashier’s Office / Bill 10 minutes
Collector
3 Submit OR to MGS Prepare Ore Transport Permit (OTP) and Mines Geosciences Old Building, Regional Office, 20 minutes
forward to MGS Director Service/ Technical Staff New Building, DENR-ARMM
Compound, ORG Complex
 Sign the OTP and forward to ORS for Mines Geosciences Old Building, Regional Office, 1 hour
releasing Service/Director New Building, DENR-ARMM
Compound, ORG Complex

 Return to Receiving/Releasing Clerk for Mines Geosciences Old Building, Regional Office, 10 minutes
releasing Service/Director New Building, DENR-ARMM
Compound, ORG Complex
4 Claim OTP  Release OTP. Office of the Regional Gr Fl, Main Bldg, DENR-ARMM 10 m minutes
Secretary / Records Compound, ORG Complex
Officer

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Frontline Service: Application for Mineral Production Sharing Agreement (MPSA) and Exploration Permit (EP)( Suspended for the meantime)
Clients: Individual Mining Company

Requirements:

a. Location map/sketch plan of the proposed permit area showing its geographic coordinates/ meridional block(s) and boundaries in relation to major environmental features and other projects
using a National Mapping and Resource Information Authority (NAMRIA) topographic map in a scale of 1:50,000 duly prepared, signed and sealed by a deputized Geodetic Engineer;
b. Two-Year Exploration Work Program (MGB Form No. 5-4) duly prepared, signed and sealed by a licensed Mining Engineer or Geologist;
c. Proof of technical competence in the form of –
c.1.) duly signed curricula vitae with track records in mineral exploration and environmental management of the technical personnel who shall undertake the activities in accordance with
the proposed Exploration and Environmental Work Programs, and

c.2.) proof of employment/ availed service(s) of the said technical personnel or joint sworn commitment of the mining applicant and technical personnel as to the implementation of the
Work Programs;

d. Proof of financial capability to implement the Exploration and Environmental Work Programs, as follows:
d.1.)For an individual - Copy of income tax return for the preceding year and proof of bank deposit or credit line in the amount of at least Two Million Five Hundred Thousand
Pesos (PhP 2,500,000.00), or

d.2.) For a corporation, partnership, association or cooperative - Latest audited financial statement and, where applicable, Annual Report for the preceding year, credit line(s), bank
guarantee(s) and/or similar negotiable instruments (in addition to the minimum capitalization requirements of Ten Million Pesos (PhP 10,000,000.00) for authorized capital and Two
Million Five Hundred Thousand Pesos (PhP2,500,000.00) for paid-up capital pursuant to DENR Memorandum Order (DMO) No. 99-10, as amended)

e. Photocopy of Articles of Incorporation/Partnership/Association, By-Laws and Certificate of Registration, duly certified as true/machine copy (in original form) by the Securities and Exchange
Commission or authorized Government agency(ies) concerned, for a corporation, partnership, association or cooperative, or Certification from the Bureau/Regional Office concerned that said
documents are duly registered in that Office; and
82
 f. Affidavit of undertaking pursuant to DMO No. 99-10, as amended, for a corporation, partnership, association or cooperative.
g. The Certificate of Environmental Management and Community Relations Record (CEMCRR)/ Certificate of Exemption from the CEMCRR and Environmental Work Program (MGB Form
No. 16-1 or MGB Form No. 16-1A) as provided for in Section 168 of DAO No. 96-40, as amended, shall be submitted by the applicant after the acceptance of the application but prior to
the publication, posting and radio announcement of the pertinent Notice of Application.

The date and time of receipt of the application shall be stamped on the application form and duly countersigned by the Receiving Officer of the MRLS. An application with incomplete
mandatory requirements shall not be received.

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM (with no “Noon Break”)

Fees:P300.00 per hectare but not more than P200,000.00 per application
Total Processing Time: 1 day, 2 hours and 10 minutes

How to avail of the service

Step No Client Step Agency Action Responsible Office / Location of Office Maximum
Position Duration Of
Step
1 Proceed to Mines and Geoscience  Evaluate the submitted documents as to its MGS Staff MGS Office, Rm. 4, 30 minutes
Services to submit the mandatory completeness. Old Building
requirements relative to their mining  Prepare and issue the order of payment.
rights application

Present order of payment to Bill Record payment and issue official receipt (OR) Cashier’s Office / Bill Ground Floor, New Building, 30 minutes
Collector and pay fees Collector Regional Office

83
3 Submit the order of payment and official  Records the application in the Official Registry MGS/ Staff MGS Office, Rm. 4, 20 minutes
receipt to MGS for filing and further Book. Old Building, DENR-ARMM
processing  Check/evaluate and indorse it to the Regional
Secretary for Approval.

 Approval of indorsed application DENR / Regional MGS Office, Rm. 4, 1 day

 Approve application are forwarded to releasing Secretary Old Building, DENR-ARMM
section
 Contact applicant to pick-up Mineral MGS Staff MGS Office, Rm. 4, 30 minutes
Production Sharing Agreement (MPSA) and Old Building, DENR-ARMM
Exploration Permit (EP).
4 Proceed to ORSEC to claim Mineral Release Mineral Production Sharing Agreement MGS / Releasing Clerk Office of the Regional Secretary 20 minutes
Production Sharing Agreement (MPSA) (MPSA) and Exploration Permit (EP). Ground Floor, New Building,
and Exploration Permit (EP) Regional Office

84
Ecosystems Research and Development Service (ERDS)

List of Frontline Services

1. Request for Conduct of Seminars/ Trainings on Environmental Protection and Conservation

2. Request to Use the Services provided by the Ecosystems Research and Development Services Library (borrow reading
materials/ books related Environmental concerns)

Frontline Service: Request for Conduct of Seminars/ Trainings on Environmental Protection, and Conservation
Clients: Local Government Units, ARMM Line Agencies, Military Camp, Indigenous People, People Organizations, Farmers, Students.
Requirements:
Letter Request
Schedule of Availability of Service: Monday to Friday 8:00AM to 5:00PM (with no “Noon Break”)
During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM (with no “Noon Break”)
Fees: None
Total Processing Time: 2 hours and 40 minutes
Conduct of Training/ Seminar: 2 hours and 30 minutes days

How to avail of the service

Step No Client Step Agency/LGU Action Responsible Office/ Location of Office Maximum
Position Duration of Step
1 Submit requirements Receive and check requirements Ecosystem Research Old Building Rm 1, DENR- 10 minutes
85

48
 and Development ARMM
Services Office/
Administrative Aide 2

Indorse to Regional Secretary’s Office for Ecosystem Research Old Building Rm 1, DENR- 10 minutes
approval and Development ARMM
Services Office /
Technical Staff

Approve requests Regional Secretary Office of the Regional 1 hour

Secretary Ground Floor, New
Note: If disapproved, return to client with written 86
Building, Regional Office
explanation for disapproval

Forward to the Ecosystems Research and ERDS- Old Building, Rm. 1, DENR- 10 minutes
Development Service Office for further actions Office/Technical Staff ARMM

2 Receive notification on the schedule Scheduling of conducting seminar/IEC’s DENR-ERDS Head DENR-ARMM or as given 1 hour
of training/ seminar the Specialists for schedule by concerned Offices
Information, Education
Campaign

87
Frontline Service: Request to use the services provided by the Ecosystems Research and Development Service Library (borrow reading materials/ books related Environmental
concerns)
Clients: Non-Government Organizations, Farmers, Students, ARMM Line Agencies, Local Government Units, Researchers
Requirements:
 Valid Identification Card
Schedule of Availability of Service: Monday to Friday 8:00AM to 5:00PM (with no “Noon Break”)
During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM (with no “Noon Break”)
Fees: None
Total Processing Time: 15 minutes

How to avail of the service

Step No Client Step Agency/LGU Action Responsible Office/ Location of Office Maximum
Position Duration of Step

1 Present identification card or register  Provide logbook for registration ERDS Mini- Old Building, Rm. 1, DENR- 5 minutes
name and address in the logbook  Ask the needed materials/ books Library/Librarian ARMM

2 Conduct research inside the library or Assist and provide the needed materials ERDS Mini- Old Building, Rm. 1, DENR- 10 minutes
request photocopy materials Library/Librarian ARMM

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FEEDBACK AND REDRESS MECHANISM

Please do not hesitate and feel free to let us know the kind of services we have rendered you by doing any of the following:

 Accomplish our Feedback Form which is available in any of our offices and make your comments, suggestions and complains on it and drop it
on the Complaint Box located at the Regional Secretary’s Office.
 Call us through our telephone number (064) 421-43-87.
 Talk to our Officer of the Day.
 If you are not satisfied with our service, your written or verbal complain shall immediately be attended by the Officer of the Day.

Customer Feedback Form OUR OFFICE

YES NO

Thank you for visiting DENR-ARMM and availing of our services. 5. Is the office easy to locate? ____ ____
Because we want to serve you better, please answer the following 6. Did you feel comfortable? ____ ____
questions relevant to your visit: 7. Was there a long waiting line of customer?____ ____
8. Was there an appropriate signage of direction? ___ ____
1. Name:
__________________________________________ OUR FRONTLINERS
2. Address:
_________________________________________
9. Is the employee in-charge available? ____ ____
3. Department/Office Visited:
10. Is the employee in-charge knowledgeable?____ ____
___________________________________________
11. Is the employee in-charge accomodating?____ ____
4. Service Availed:
12. Were you received properly? ____ ____
13. Were your needs attended promptly? ____ ____
14. Were you made to wait long ____ ____

89
REQUIREMENTS 21. Nagpa-importanteba? ____ ____
YES NO

15. Were you made aware of the requirements? ___ ____ OUR INFORMATION
16. Was there so many additional requirements? ____ ____
17. Were you given proper information on how to get requirements? 22. Is the document needed available? ____ ____
____ ____ 23. Is the document well-organized? ____ ____
18. Were you made aware of the fees you will pay? ____ ____ 24. Is the data complete? ____ ____
25. Is the data relevant to your request? ____ ____
26. Are instructions clear, brief and concise? ____ ____
OUR OFFICERS
Other Comment/Suggestions:
19. Were the authorized officials available? ____ ____ ________________________________________________________
_________________________________
20. Did it take him/them long to sign the document?____ ____

Automatic Extension of Licenses, Permits and Authorities 90

“If the government office or agency fails to act on an application and/or request for renewal of a license, permit or authority subject to renewal within
the prescribed period, said permit, license or authority shall automatically be extended until a decision or resolution is rendered on the application for
renewal. In this instance, the applicant shall be informed prior to the expiration of the original period that more time is required to evaluate the
application or request. No automatic extension or extension shall apply to an expired permit, license, or authority covers activities which pose danger
to public health, public safety, public morals, or public policy including but not limited to, national resource extraction activities.”
(Rule VI, Section 6 of the Implementing Rules and Regulations of the Republic Act No. 9485, “An Act to Improve Efficiency in the Delivery of
Government Service to the Public by Reducing Bureaucratic Red Tape, Preventing Graft and Corruption, and Providing Penalties Therefor”)

56
 Republic of the Philippines 91
Autonomous Region in Muslim Mindanao
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
ORG Compound, Cotabato City

CERTIFICATION OF COMPLIANCE
Pursuant to Republic Act 9485: An Act to Improve Efficiency in the Delivery of Service to the Public by Reducing
Bureaucratic Red Tape, Preventing Graft and Corruption and Providing Penalties Therefor

I, HADJI KAHAL Q. KEDTAG, Filipino, of legal age, Secretary of the Department of Environment and Natural Resources, ARMM, being
responsible and accountable in ensuring compliance with Section 6 of the Anti-Red Tape Act of 2007 and Rule IV of its Implementing Rules and
Regulations, hereby declare and certify the following truths:
 1. The Department of Environment and Natural Resources-ARMM has established its service standards known as the Citizen’s Charter that
enumerates the following:

a. Vision and mission of the agency

b. Frontline services offered
c. Step- by- step procedure in availing of frontline services
d. Employee responsible for each step
e. Time needed to complete the procedure
f. Amount of fees
g. Required documents
h. Procedure for filing complains

2. The Citizen’s Charter is posted as information billboards in all the service offices of Department of Environment and Natural Resources that
deliver frontline services.

3. The Citizen’s Charter is positioned at the main entrance of the office or at the most conspicuous place of all the said service offices.

4. The Citizen’s Charter is written either in English, Filipino, or in the local dialect and published as an information material (e.g. booklet or
brochure). 92

5. The Citizen’s Charter is uploaded in the agency’s website and accessible to the public.

6. The Citizen’s Charter was first published on 2012 and underwent review and revision on November 5 and 29, 2014 as required under
Section 4, Rule IV of the IRR: the office or agency shall review the Citizens Charter whenever necessary, but not less than once every
two years.

7. The Citizen’s Charter already shows the improvements that resulted from the process review of frontline service delivery specifically in
the streamlining of procedures and shortened turnaround time.

This certification is being issued to attest to the accuracy of all the foregoing based on available records and information that can be verified.

IN WITNESS HEREOF, I have hereunto set my hand this 2nd day of December, 2014 in ORG Compound, Cotabato City, Philippines.
 HADJI KAHAL Q. KEDTAG
Secretary, DENR-ARMM

SUBSCRIBED AND SWORN to before me this______ day of _________________, 2014 in _______________________________, Philippines, with affiant
exhibiting to me his/her __________________ issued on ________________________ at _____________________________________.

Doc. No. ___________

Series of: ___________
Fee Paid: ___________
O.R. No.: ___________

93