MC100 - Chapter 3 Communication Perception, Function and Principles
MC100 - Chapter 3 Communication Perception, Function and Principles
COMMUNICATION
CHAPTER 3
• Three domains
• Selection
• Interpretation
• Organisation
SELECTION
• People may receive much of the same information, but they are
likely to interpret it in their own way
• When you see people riding in a police truck, you have the perception
that they are criminals
• Psychographic factors
DEMOGRAPHIC FACTORS
• Physical location
• Culture
• Language
• Age
• Past experiences
• Education
PSYCHOGRAPHIC FACTORS
• Assumptions/Preconceived ideas
• Biases and prejudice
• Personality
• Point of view
• Attitudes
• Values and Beliefs
PSYCHOGRAPHIC FACTORS
• There are no guarantees about these kinds of predictions but they can
be useful in trying to understand our intended audience/receivers to
help maximise the effectiveness of our communication
• It’s one of the most important principles for maximising
communcative effectiveness and efficiency
• How you perform depends on your nature and the type of task
• Communication is continuous
• Constant
• Communication is learned
• Natural