Guidance On Good Practice and Checklist For Adequate Procedures
Guidance On Good Practice and Checklist For Adequate Procedures
Published by:
Email:
Editorial Panel:
Dr Muhammad Mohan
Raymon Ram
Nurirdzuana Ismail
Writer:
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01 Foreward
S17A (3) provides where an offence has been committed by a commercial organisation,
a person who is a Director, Controller, Officer or who is concerned in management of
the commercial organisation’s affairs at the time of commission of offence is deemed
to have committed that offence. The burden shifts to the commercial organisation,
its Directors, Partners and Management to demonstrate that they have put in place
“adequate procedures” to deter persons associated with the commercial organisation
from committing corrupt acts of gratification.
The Minister in the Prime Minister’s Department had, in December 2018, issued pertinent
Ministerial Guidelines on Adequate Procedures, covering five (5) key principles of
T.R.U.S.T, that is to be established as lines of defence for the commercial organisation
as well as those charged with governance and management of the organisation.
The penalties, upon conviction under S17A, may entail a fine of not less than (10)
times the value of the gratification or RM1 million, whichever is higher; AND/OR a
jail sentence not exceeding twenty (20) years. In view of the hefty penalties, it is
crucial for Directors, Partners and Management to have systems in place / adequate
procedures to prevent the commission of such offences.
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Guidance on Good Practice and Checklist for Adequate Procedures Transparency International Malaysia
The key here is strong commitment from the top; assessment and management of
bribery/corruption risks; monitoring, reviewing and enforcing internal policies/
procedures; as well as training and communication to internal and external parties
associated with the organisation. Those in charge of integrity and compliance now play
a vital role in safeguarding the interests of shareholders by setting the organisation’s
anti-bribery objectives/strategies; ensuring regulatory compliance; endorsing related
policies; and reviewing and monitoring organisational activities in relation to those
established policies, processes and procedures.
Today, the roles of the Directors, Senior Management and those in charge of Integrity
and Compliance are further extended with the need for an eye for detail and knowledge/
expertise in the assessment and management of key bribery/corruption risks that
their organisation may face. This includes the call to drive/supervise an organisation’s
compliance function, establishing appropriate lines of authority and reporting,
setting anti-bribery objectives and supporting the allocation of resources to achieve
those objectives, questioning and communicating efforts taken by the organisation
to mitigate the bribery/corruption risks observed, ensuring that there is an easily
accessible whistleblower hotline, and systematically reviewing audit findings on the
effectiveness and efficiency of the organisation’s anti-bribery/corruption programme.
Transparency International Malaysia, with support from the Malaysia Reform Initiative
(MARI) and USAID, had conducted a series of workshops and roundtable discussions
with senior representatives from numerous private sector entities to devise a “Guidance
for Good Practice and Checklist on Adequate Procedures” to assist those in charge of
formulating an anti-corruption plan within their very own organisations and internal
or external auditors whom are tasked to look into matters concerning the same.
We would also like to thank the Malaysian Anti-Corruption Commission for their time
and efforts in attending our workshop as observers in this project.
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Table of Contents
01 Foreward
02 Introduction
05 Overview
03 Checklist
17 Risk Assessment
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Guidance on Good Practice and Checklist for Adequate Procedures Transparency International Malaysia
02 Introduction
Overview
Section 17A of the MACC Act 2009 makes a commercial organisation strictly liable
for failing to prevent the giving or even promising of gratification for the advantage
of the organisation. If a person associated with the organisation is found to have
corruptly given, agreed to give, offered, or promised a gratification for the benefit
of the organisation, the provision presumes corporate liability on the part of the
organisation and its directors. The only defence for the organisation and its board is
to show that there were adequate procedures to prohibit, prevent, and detect such
conduct.
This checklist was adapted for the Malaysian context from the 2010 UK Bribery Act
Adequate Procedures Guidance published by Transparency International UK (TI-UK).
Transparency International Malaysia conducted two workshops with stakeholders in
July 2021 to adapt the checklist, with subsequent editing and writing of additional points
by an editorial panel. The workshops were supported by a grant from Malaysia Reform
Initiative (MARI). TI Malaysia thanks the following organisations that contributed to
the discussion:
The list has also been submitted to MACC as a reference document in investigations.
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The organisation may be liable for the actions of subsidiaries or entities that it
controls, as well as that of associates. With regards to individuals, the section also
makes the organisation liable for the actions of any persons associated with the
organisation. Persons associated with the organisation as envisioned by Section 17A
covers not only employees, but also directors, partners, or persons who perform
services on behalf of the organisation. The nature of “services” is also open-ended in
Section 17A, which directs the court to consider “all the relevant circumstances” and
not merely to take the nature of the relationship at face value. Associated persons
thus could include business associates such as contractors and suppliers, agents and
intermediaries, and co-investors in joint ventures as well as joint venture entities
or special purpose vehicles, regardless of the level of operational control that the
commercial organisation has over the entity.
Adequate Procedures
Every commercial organisation has its own operating model that generates a unique
risk profile when it comes to bribery and corruption. Thus, the depth of due diligence
procedures, the level of communication, documentation, review and disclosure that
are considered adequate may vary depending on factors such as the size of the
organisation, the nature of the risk, the level of risk exposure, and the complexity of
its business relationships.
The checklist therefore should not be considered a mere “ticking the box” exercise.
Instead, it serves as a benchmark list of best practices for organisations that are
implementing an ABC Programme for the first time or reviewing an existing programme.
A commercial organisation that is truly committed to promote integrity must implement
a holistic ABC Programme that responds to the level of corruption risk inherent in its
operations and stakeholder relationships.
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Top-Level Commitment
T
The Board’s and Top Management’s commitment towards anti-corruption is visible and
translates consistently into implementation.
The Board endorses and oversees the development of a holistic ABC Programme. The primary
objective is to set the tone for zero tolerance of bribery and corruption.
Risk Assessment
R
The ABC Programme should include a periodic Risk Assessment to identify the CO’s risk exposure.
The assessment should cover all geographic locations where it operates and seeks new markets,
and all persons associated with the CO, including eg business partners, significant investments,
agents and intermediaries, suppliers, and joint ventures.
U
Informed by the risk assessment, Management develops or updates control measures to provide
reasonable assurance of preventing or detecting bribery. Control measures are adequate,
properly documented, and proportionate to the level of risk exposure
S
The programme undergoes regular review to improve the efficacy of controls and keep up with
the changing risk environment.
This includes updating the risk assessment, revising policies, and improving procedures.
There is consistent internal enforcement of control measures which is overseen by the Board,
eg through internal audits, as well as independent assessment by external auditors.
T
The CO ensures effective implementation of the ABC Programme by communicating the ABC
Programme and providing adequate training to all employees and stakeholders.
All employees and external stakeholders are made aware of the requirements of the
organisation’s ABC Programme, and the consequences of violating the programme.
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The checklist is divided into the five TRUST Principles. Some of the principles are
further divided into multiple categories, to provide structure to the assessment:
RISK ASSESSMENT -
• Human Resources
• Facilitation Payments
• Gifts, Hospitality & Expenses
• Political Contributions
• Charitable Contributions
• Whistleblowing Channels & Advice Lines
UNDERTAKE CONTROL MEASURES • Internal Controls
• Accurate Books & Records
• Subsidiaries
• Significant Investments
• Contractors and suppliers
• Agents and other intermediaries
• Joint ventures and consortia
• Training
TRAINING & COMMUNICATION
• Communication
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Guidance on Good Practice and Checklist for Adequate Procedures Transparency International Malaysia
The checklist has different input fields to enable management to document the
process of reviewing, improving, and implementing adequate procedures. A sample
of a filled-up checklist is provided below:
Please use the editable/printable checklist to fill in notes, refer to page (x) for more information. IP: In Planning
Target
Plans for
No. . Item Yes No IP Implementation Evidence Reference
Implementation
Date
TOP-LEVEL COMMITMENT
The board of
• ABC Policy
directors or
• Employee
equivalent body has
Handbook – Ch.4:
formally approved Implemented
1 X X Maintaining a
the anti-bribery since dd/mm/yy
corruption-free
and corruption
culture
programme (ABC
Programme).
• 2 independent
• Draft terms of
directors are
reference:
functionally
A board sub- dd/mm/yy • Board meeting
designated to
committee or • Board minutes
oversee, but there is
2 specific directors approval and 1st • Terms of
no subcommittee
provide oversight of subcommittee reference
• Board to appoint
the ABC programme. meeting:
subcommittee with
dd/mm/yy
terms of reference
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• SMEs can use a single Anti-corruption and anti-Bribery Policy (ABC Policy) document
to capture all its policies on acceptable and unacceptable Gifts, Hospitality and
Entertainment, Charitable and Political Contributions, and Sponsorships.
• For SMEs which are too small to have dedicated compliance officers, a director,
member of senior management, or a compliance taskforce or committee comprising
suitable senior and trusted personnel could be empowered to:
Risk Assessment
• Risk assessment should still cover all areas of the SME’s operations and all
stakeholders. An independent risk assessment exercise is encouraged.
• SMEs that are too small to engage consultants for independent assessment can
consider assigning a manager or committee to be trained in basic risk assessment.
• Self-assessment should minimally identify the risk exposure towards bribery and
corruption according to role and functions of employees, agents, intermediaries,
business partners, and other associates. Assessment should not be based on
subjective perceptions or personal relationships (a role such as sales and marketing
may be assessed to be at high risk of corruption even if the specific employee is
regarded as trustworthy).
• Resources for implementing control measures and training should be prioritized or
roles that are at higher risk of encountering bribery and corruption.
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Guidance on Good Practice and Checklist for Adequate Procedures Transparency International Malaysia
• SMEs could source for suitable external training programmes for employees or
have a senior manager provide simple in-house briefings on the ABC Programme
for training & communication.
• SMEs that are vendors to MNCs or large local companies should actively participate
in the latter’s compliance programmes, if any, and should ensure attendance of
any relevant training or briefing that is made available. SMEs may wish to keep
attendance records of such training as a form of documentation of training.
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03 Checklist
Filling in the Checklist
Please use the QR codes below in order to access the printable or editable version of
the checklists for easier access.
By accessing these QR codes, you hereby agree to comply to NOT MODIFY the
pre-existing text in this document while assuring to only fill in the columns which
are permissible. Transparency International is not responsible for distributions of
altered samples of this document.
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Guidance on Good Practice and Checklist for Adequate Procedures Transparency International Malaysia
Top-Level Commitment
T
Under the leadership of the Board and top management, the commercial organisation
should publicly commit to a detailed ABC Programme. The organisation’s commitment
should be made formally through policies endorsed by the Board, periodically reviewed
by the audit committee or equivalent body, and implemented by top management
through clear lines of authority. The Board has the ultimate responsibility for
establishing a culture of zero tolerance for bribery and corruption.
Beyond a paper endorsement, the Board would show that it attaches strategic
importance to the effective implementation of the ABC Programme through:
1. Staying updated and knowledgeable – through briefings on the law and anti-
corruption measures.
5. Setting the right priorities – it is clear that management and board will support
the refusal to pay bribes even if there is a loss of business opportunities.
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Public disclosure of the ABC Programme and • Annual report / Consolidated Report / Ethics,
alignment with international benchmarks Sustainability & Governance Report
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Top-Level Commitment
and regulations.
The Chief Executive Officer or equivalent is
authority.
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Please use the editable/printable checklist to fill in notes, refer to page 12 for more information. IP: In Planning
Top-Level Commitment
court decisions.
The CO publicly discloses information about the
employed.
business integrity.
A definition for facilitation payments, prohibition of
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Risk Assessment
R
The risk assessment is necessary to provide an overview of the organisation’s exposure
to corruption and bribery risk. Management can then respond adequately to such
risks by implementing control measures that are proportionate to the likelihood and
impact of such risks to the organisation.
The scope of the risk assessment should cover all business activities in all locations
where the organisation has active operations, whether directly or through associated
persons. There should be a prior process of stakeholder mapping to identify all
associates through whom the organisation is exposed to corruption risk. Third-party
risk in all its forms should be included as part of the assessment. The assessment
should also consider corruption risks specific to local conditions and business
cultures, as well as inherent risk in the sector or activity.
The risk assessment can be integrated with the organisation’s existing risk assessment
process, or be conducted on its own. The board should have oversight of the risk
assessment process, and should delegate the responsibility for its implementation to
a senior manager.
The risk assessment process should be repeated periodically, and particularly when
significant changes have occurred in the business environment, eg routinely every
three years, or when a merger or acquisition occurs. A corruption and bribery risk
assessment can also be part of the due diligence procedure for business expansion
plans.
In assessing the organisation’s policies through the checklist, the following examples
of evidence may be referred to:
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Please use the editable/printable checklist to fill in notes, refer to page 12 for more information. IP: In Planning
Risk Assessment
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a. Recruitment – ensuring a proper business case and due diligence for new hires,
particularly in roles with high exposure to the risk of bribery.
c. Third party risk – ensuring a proper business case, due diligence, and continuous
compliance of third parties that are closely involved with the organisation’s
business.
The organisation should also view a secure whistleblower channel and helpline as a
line of defence, and encourage instead of deterring whistleblowing. Whistleblowing is
important as the possibility that an employee or associate would act inconsistently
with the ABC programme can never be fully eliminated. Organisations that self-report
and take early action in accordance with their stipulated policies when such incidents
do occur, would be practicing adequate procedures consistently and would have a
better chance at successfully putting up the defence. Organisations that attempt to
hide the issue, on the other hand, would be at higher risk of enforcement action for
corporate liability.
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In assessing the organisation’s policies through the checklist, the following examples
of evidence may be referred to:
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Human Resources
Programme.
The recruitment process includes procedures to
business.
The CO clearly communicates the policy of no
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punitive action for refusal to pay bribes.
Employees are required to read and sign annually
that they have read the ABC Policy / Code of
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Conduct and other relevant policies of the ABC
Programme.
Employees are appraised on their commitment to
in appraisal.
There are procedures to apply appropriate
Facilitation Payments
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Please use the editable/printable checklist to fill in notes, refer to page 12 for more information. IP: In Planning
threatening situations.
There are procedures to report demands for
authorities.
business transactions
Reflects the particular risks of gifts, hospitality
corruption
Requires controls, including thresholds and
followed
Sets thresholds that emphasise limits, values,
d fide.
applicable.
Requires procedures to ensure that gifts,
bodies/FPOs.
There are procedures for ensuring proper handling
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of gifts, hospitality and entertainment, including:
Communication to all employees of guidelines
entertainment
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Please use the editable/printable checklist to fill in notes, refer to page 12 for more information. IP: In Planning
as high risk
Communication to third parties of the guidelines
d
for gifts, hospitality and entertainment
Gifts, hospitality and entertainment given are
e
accurately recorded and accounted for
Management conducts a documented review
Political contributions
transactions
Requiring assessment of risks associated with
b
political contribution
Requiring due diligence procedures for contribution
nominees
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Guidance on Good Practice and Checklist for Adequate Procedures Transparency International Malaysia
Please use the editable/printable checklist to fill in notes, refer to page 12 for more information. IP: In Planning
countries.
There are procedures to ensure that agents and
accounted for.
The CO discloses political contributions made by
made none.
The CO discloses contracts entered into with
44
government and public bodies.
The CO publishes details of the top issues on which
45
it practices advocacy with government bodies.
Charitable contributions
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Please use the editable/printable checklist to fill in notes, refer to page 12 for more information. IP: In Planning
activities.
The CO publishes details of all charitable
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contributions made by the CO and its subsidiaries.
corruption
A procedure to ensure sponsorships are accurately
c
recorded and accounted for.
possible.
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Guidance on Good Practice and Checklist for Adequate Procedures Transparency International Malaysia
Please use the editable/printable checklist to fill in notes, refer to page 12 for more information. IP: In Planning
and
Programme.
There is full documentation of use and outcomes of
and stakeholders.
The Board and top management review reports on
57
use of whistleblowing channels and advice lines.
There is a procedure for dealing with incidents of
58
bribery and corruption.
There is a procedure for reviewing and deciding
59
whether to report incidents to the authorities.
The CO reports publicly a description of public
applicable.
Internal Controls
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Please use the editable/printable checklist to fill in notes, refer to page 12 for more information. IP: In Planning
records.
There is a procedure for ensuring that there is
transactions.
There are procedures to ensure that there are no
Subsidiaries
Significant investments
73
Explanation: Entities where the CO is a substantial
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Guidance on Good Practice and Checklist for Adequate Procedures Transparency International Malaysia
Please use the editable/printable checklist to fill in notes, refer to page 12 for more information. IP: In Planning
significant investment.
The CO monitors its significant investments
and suppliers.
The CO has procedures to monitor significant
Programme.
The CO reports publicly on measures of training
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given to contractors and suppliers.
The CO reports publicly on the number of
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Please use the editable/printable checklist to fill in notes, refer to page 12 for more information. IP: In Planning
Programme
Ensures that there is contractual right of
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Guidance on Good Practice and Checklist for Adequate Procedures Transparency International Malaysia
Please use the editable/printable checklist to fill in notes, refer to page 12 for more information. IP: In Planning
ABC Programme.
The CO documents material aspects of the
92
relationship with agents and other intermediaries.
There is a procedure to monitor the conduct of
93
agents and other intermediaries.
the CO.
The CO has a procedure to monitor the ABC
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Control measures can become irrelevant over time, through changes in the internal or
external environment. In determining the overall framework and frequency of review,
the organisation should keep in mind the sources of change that may bring about new
compliance risks:
The review does not end with a report, but with an implementation plan for the
recommendations made in the report. The continuous improvement process based on
the review should be overseen by a senior member of management and there should
be a requirement to report progress on implementation of recommendations to the
Board.
Smaller organisations should note that the function of internal audit is not to
develop or implement the ABC Programme, but to audit the programme in terms of
operational compliance and adequacy. The separation of functions is key to ensuring
the programme has proper monitoring, review, and enforcement.
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In assessing the organisation’s policies through the checklist, the following examples
of evidence may be referred to:
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remedies.
operational personnel.
There is a procedure to address weaknesses
for action.
There is a procedure to use the experience from
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incidents to improve the ABC Programme.
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Guidance on Good Practice and Checklist for Adequate Procedures Transparency International Malaysia
Please use the editable/printable checklist to fill in notes, refer to page 12 for more information. IP: In Planning
as appropriate.
Top management periodically reports the results
equivalent body.
The audit committee reports regularly to the
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Training in the ABC Programme should be part of onboarding for new directors,
employees, and agents. The organisation should also consider extending training to
core vendors and suppliers. There should be a continuous training programme for
existing managers and employees that is tailored to address the specific risk exposure
relating to their roles.
For effective communication of the ABC Programme, the organisation should consider
the languages, channels of communication, and types of messaging that are most
effective in reaching its stakeholders. Communication can also be encoded in websites,
codes of conduct or employee handbooks, and appointment letters. Communication
should spell out not only the required guidelines but the consequences of acting
inconsistently with the ABC Programme.
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Guidance on Good Practice and Checklist for Adequate Procedures Transparency International Malaysia
In assessing the organisation’s policies through the checklist, the following examples
of evidence may be referred to:
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Training
Programme.
The CO assesses training activities on the ABC
120
Programme periodically for effectiveness.
There is regular training of third parties and
contract staff so that they clearly understand
violation.
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Please use the editable/printable checklist to fill in notes, refer to page 12 for more information. IP: In Planning
Communication
of personnel.
The CO measures employees’ awareness and
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Glossary
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References
Sources:
https://www.sprm.gov.my/admin/files/sprm/assets/pdf/penguatkuasaan/akta-
A1567-bi.pdf
https://giacc.jpm.gov.my/garis-panduan-tatacara/
Peter Wilkinson. The 2010 UK Bribery Act Adequate Procedures. UK: Transparency
International UK, 2010.
https://www.transparency.org.uk/sites/default/files/pdf/publications/Adequate_
Procedures_-_Guidance_to_the_UK_Bribery_Act_2010.pdf
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Funders
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Notes
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