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Review of Related Literature Resort Development

rrl

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96 views

Review of Related Literature Resort Development

rrl

Uploaded by

jomcna54
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Review of Related Literature (RRL)

The development and sustainability of resort destinations are significantly influenced by tourist
satisfaction. Various studies underscore the importance of understanding tourists' perspectives to create
appealing and sustainable resort destinations. Satisfied tourists are more likely to return and recommend
the destination to others, thereby creating a positive ripple effect for the destination's economy and
reputation (Makuzva & Ntloko, 2021). Integrating tourist feedback into the planning and development
stages of resort destinations can lead to more tailored and attractive tourism products.

Several elements constitute the tourism product and are essential for enhancing tourist
satisfaction. Quality and variety of accommodation options are vital for meeting diverse tourist needs
and preferences. Engaging and diverse activities and tours enhance the tourist experience by providing
unique and memorable experiences. Ease of access to the destination, including transportation
infrastructure and connectivity, is crucial for attracting tourists. Natural and man-made attractions are
primary motivators for tourist visits and significantly influence destination appeal. The availability and
quality of facilities such as restaurants, shopping areas, and entertainment options contribute to overall
tourist satisfaction. The perceived image of the destination affects tourist expectations and satisfaction; a
positive image and reputation can attract more visitors. Lastly, the cost of tourism products and services
plays a significant role in tourists' decision-making processes; competitive pricing can enhance
destination attractiveness (Makuzva & Ntloko, 2021).

Research on tourist perspectives highlights the importance of aligning destination offerings with
tourist expectations. For example, a study on Victoria Falls in Zimbabwe revealed that tourists highly
valued attractions, image, accommodation, and activities. However, the price was considered too high,
and there were mixed reactions regarding accessibility and facilities (Makuzva & Ntloko, 2021). These
findings suggest that destinations should focus on maintaining high standards in key areas while
addressing areas of concern to enhance overall tourist satisfaction.
Sustainable tourism development involves creating tourism products that meet the needs of
tourists while preserving the environment and benefiting local communities. Incorporating tourist
feedback in the development process can lead to more sustainable practices by identifying areas where
improvements are needed and ensuring that tourism growth does not compromise the destination's
natural and cultural resources.

In general, the integration of tourist perspectives in resort destination development is


fundamental for achieving high levels of tourist satisfaction and sustainability. By focusing on the key
elements of the tourism product—accommodation, activities, accessibility, attractions, facilities, image,
and price—destinations can create more appealing and competitive tourism offerings. Ongoing research
and adaptation based on tourist feedback are essential for the continuous improvement and success of
resort destinations.

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