Subscribers OXO
Subscribers OXO
General description
This screen contains the list of equipment, i.e. the list of:
l All terminals (wired or otherwise) connected to the system
l All interfaces of unused terminals on cards connected to the system
l All phone cards (application reserved for the hotel trade)
l All interfaces used (or which can be used) to connect radio terminals
A physical address, a directory number, a type of equipment and a user name are given for the
equipment.
This screen is used to manage and configure the piece equipment (add, modify, delete, register, copy,
etc.).
Fields description
Phy. Addr.
This field indicates the physical address of the piece of equipment, i.e. the physical
Description
location of the interface in the cabinet.
A physical address appears in the form XX-YYY-ZZ:
l XX corresponds to the number of the cabinet and the location of the interface
Content card in the cabinet.
l YYY corresponds to the terminal number.
l ZZ corresponds to the "UA" access number .
No.
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Name
Buttons description
This button gives access to the list of all free and used
internal directory numbers of the internal numbering
plan.
This button gives access to the screen Subscribers: Add.
It is used to add a piece of equipment (DECT terminal,
phone card, virtual and IP terminals).
This button is used to delete all the terminals:
l Which do not exist physically
l Which have been added
This button is used to accept modifications to the piece
of equipment directory number, type and user name.
This button gives access to the screen Handset
configuration.
This button is used to switch to the configuration of
each characteristic of the terminal which was previously
selected from the list.
This button gives access to the screen Handset
customization: Copying operations.
It is used to copy certain equipment parameters and
attribute them to another piece of equipment.
This button gives access to the screen Handset list:
Next.
It is used to:
l Access the DDI numbers of terminals
l Verify whether the terminals are physically
and/or logically in service
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General description
This screen is used to add the following to the list of terminals and base stations:
l IBS/xBS DECT terminals
l IP-DECT terminals
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l xBS base stations (as of R3.0, for OXO Connect and OXO Connect Evolution)
l Phone cards: a phone card uses phone card terminals with the cost of communications charged to
the cardholder rather than to the card used for the call (option generally reserved for the hotel
trade) -OBSOLETE - NO LONGER SUPPORTED -
l Virtual terminals (application in Computer - Telephone integration)
¡ Media
¡ Nomadic
¡ Free Rainbow in Twinset (as of OXO Connect R6.0): creates a virtual terminal with nomadic
rights, and consuming no UTL license
l IP terminals: in general, IP terminals are automatically added when recognized by the system
l My IC Mobile
l SIP Companion
l Hot Desking users (as of OXO Connect R2.0)
l Any Device: creates a virtual terminal with nomadic rights enabled by default. Terminals assigned
to this category are counted as phone devices, in terms of license.
Fields description
Number of devices
No.
This field is grayed out if the quantity of devices to add is greater than 1.
It is used to attribute a free internal directory number to the terminal to add. The system,
by default, offers the first free internal directory number. This number is defined in the
internal numbering plan (INP). It can also be entered:
Description l Directly: The system checks that the number entered exists in the internal directory
l Via the button listing all free and used internal directory numbers
If the quantity of devices to add is greater than 1: the system automatically attributes free
internal directory numbers. These numbers can be individually modified from the screen
Subscribers/Base stations list.
Name
Buttons description
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Radio
These buttons are used to select the type of terminal/base station to add.
buttons
This button gives access to the list of all free and used internal directory numbers of the
internal numbering plan.
General description
This screen is used to copy certain equipment configuration characteristics and attribute them to other
equipment.
ATTENTION: When copying programmed keys, the number of keys for the source and target terminals
must be identical.
Fields description
The physical address, the internal directory number, the type and name of the source equipment user
appear in the Phys. Phys., Int. No., Handset type, Name fields.
Details
This field is used to select the source equipment configuration characteristics to be copied.
Description
These characteristics are defined in the screen Handset configuration.
Characteristics which can be copied:
Keys: programmed terminal keys (call keys, resource keys and function keys)
Cat. service: categories of service
Barring: barring parameters
Metering: metering parameters
Services: services options
Content Dynamic routing: dynamic routing parameters
Collective speed dial (rights): access rights to collective speed dial numbers
Callback: automatic call parameters when off hook,
Paging: Paging parameters
V24 parameters: V24 access parameters; this option is accessible only if the source
equipment is a V24 access
Implicit customer name: option reserved for the hotel trade (not documented)
Hotel details: option reserved for the hotel trade (not documented)
Buttons description
Select all
These buttons are used to select / deselect all source equipment configuration
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This button opens the Selection List window, used to select the target equipment for
copying.
By default, subscribers are sorted by physical address. Radio buttons allow to sort by
physical address, internal number, terminal type or name.
One or several subscribers can be selected as target for copying.
General description
This screen is used to:
l to access the DDI numbers of equipment connected to the system,
l to verify that the equipment is in physical service,
l to verify that the equipment is in logical service.
Equipment is in physical service when it is connected to the system and has no hardware failures.
Equipment is out of physical service:
l when it has never been connected to the system,
l or when it is not operating,
l or when it has been disconnected from the system.
Equipment is in logical service when it is recognized by the system software.
Equipment which is out of logical service is no longer recognized by the system even if it remains
connected. It can be placed out of logical service from the Handset configuration screen.
Fields description
Filter
Filter inversion
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Phys. Addr.
Internal
Description This field contains the internal directory number of the equipment.
Public
Terminal
Name
Description This field contains the names of the users of the equipment.
VPN
This field is available as of OMC 30.0 and is relevant for OXO Connect R3.0 or higher. When
Description connected to OXO Connect R2.2 or lower, the field is empty.
If the field contains an X, the set is connected to OXO Connect through VPN.
WLAN
This field is available as of OMC 31.0 and is relevant for OXO Connect R3.1 or higher. When
connected to OXO Connect R3.0 or lower, the field is empty.
Description This field only applies to IP devices using a Wi-Fi dongle to connect to the Wi-Fi enterprise
network (that is the WLAN). If the field contains an X, the IP device is connected to OXO
Connect through WLAN.
DTLS Enabled
This field is available as of OMC 31.0 and is only relevant for OXO Connect Evolution R3.1
or higher. When connected to OXO Connect Evolution R3.0, the field is empty.
Description
This field only applies to DTLS compatible IP devices. If the field contains an X, native
encryption is enabled on the DTLS compatible IP device.
DTLS Connection
This field is available as of OMC 31.0 and is only relevant for OXO Connect Evolution R3.1
or higher. When connected to OXO Connect Evolution R3.0, the field is empty.
Description This field only applies to DTLS compatible IP devices. If the field contains an X,
the signaling link between the DTLS compatible IP device and OXO Connect Evolution is
encrypted by DTLS.
PIS
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LIS
General description
The profiles are the data for equipment configuration saved as ANSI text files.
This screen is used to:
l assign a system or a user profile to equipment,
l create user profiles i.e. customized profiles.
The system profiles are data stored in the system by default. There are 4 types of system profiles for:
l key customization (file system.trm),
l metering parameters (file system.met),
l categories of services (file system.fet),
l barring parameters (file system. bar).
A user profile can be used to save the equipment configuration, in particular:
l key customization (file with extension trm),
l metering parameters (file with extension met),
l categories of services (file with extension fet),
l barring parameters (file with extension bar).
It is possible to create a composite user profile to combine all these data.
Restrictions
System profiles cannot be modified or deleted.
Fields description
The pre-selected equipment type and operating mode are contained in the fields Handset type and
Operating mode.
Profile type
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Profile file
Description This field is used to define whether a system or a user profile is being used.
System: for a system profile
Values
User: for a user profile
Profile name
Buttons description
This button is used to assign a pre-selected system or user profile to various equipment.
General description
This screen is used to:
l program the direct call keys or the terminal call keys for all free keys on one or more pre-selected
terminals,
l add and program additional add-on module keys on one or more pre-selected terminals.
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ATTENTION: The addition of add-on module keys assumes that the necessary expansion boxes can be
installed.
Fields description
Add-On Module keys
ATTENTION: If add-on module keys are added while there are still empty keys on the
selected terminals, the system simultaneously programs the empty keys
and the additional add-on module keys.
Key function
Auto provision
General description
The Auto provision screen is used to activate or deactivate the automatic provisioning of IP phones and IP
soft phones on OXO Connect. If activated, the automatic provision can only be performed over a
predefined period that cannot be modified (8 hours).
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Some types of IP phone sets and IP soft phones are automatically provisioned in the OXO Connect and are
immediately operational without any action from the system administrator. These IP phone sets get a
default profile that allows users to make external calls without restrictions. Anyone is free to connect to
an IP phone set or application and use it to make fraudulent operations like calling premium rate
numbers.
To avoid such fraudulent operations, the Auto provision screen allows you to deactivate or activate
temporarily the automatic provisioning on OXO Connect.
The current status of automatic provisioning configuration is indicated at the bottom of the Users/Base
stations list screen by a message: Automatic provisioning for IP phones deactivated or Automatic
provisioning for IP phones temporarily activated. The automatic provisioning status is not updated
dynamically.
Note: The automatic provisioning is activated. If the period of time for automatic provisioning has
expired while the Users/Base stations list screen is opened, then the status remains unchanged
(Automatic provisioning for IP phones temporarily activated). You must close and reopen the screen to
see the status change (Automatic provisioning for IP phones deactivated).
The automatic provisioning configuration is only available for installer session.
Field description
Auto provision
Radio buttons used to activate or deactivate the automatic provisioning of IP phones and
Description
soft phones on OXO Connect.
OXO Connect Evolution OXO Connect as of R3.0 OXO Connect R2.0 and
OmniPCX Office RCE
Not supported Supported Supported
IBS-DECT
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General description
This screen is used to automatically register DECT-GAP terminals (identification of mobile part). During
registration the IPUIN (handset) parameters and ARI (system) parameters are automatically exchanged.
It can also be used to modify the operating mode of a DECT-GAP terminal. A DECT-GAP terminal can be
used in either of the following operating modes:
l basic: this mode offers a level of service equivalent to a Z terminal with no transfer possibilities,
l enhanced: this mode offers a level of service equivalent to a UA terminal.
Alcatel-Lucent DECT-GAP terminals are in advanced mode by default. Other DECT-GAP terminals are in
basic mode by default.
Definitions
ARI (Access Right identifier): system identification number assigned by the manufacturer; it is
recommended to change the default PCX ARI before registering any DECT GAP terminals
IPUIN (International Portable User Identity of type N): identification number for a DECT handset;
each DECT handset is declared in the system by its IPUIN
GAP (Generic Access Profile): part of the DECT protocol required for the interoperation of
different manufacturers' wireless handsets
PARK (Portable Access Rights Key): all DECT terminals connected to the same system have the
same PARK number which must be the same as the system ARI number
Fields description
Unassigned handsets
This field contains the list of free DECT accesses, i.e. which are not assigned to a DECT-
Description
GAP terminal. They are identified by their internal directory numbers.
Unassigned IPUI
This field contains the list of IPUI numbers for the unregistered DECT-GAP terminals. They
Description
are detected by the system on subscription.
Assigned handsets
This field contains the list of registered DECT-GAP terminals i.e. assigned to DECT
Description
accesses. The list is in the form of an IPUI number associated with an ARI number.
Buttons description
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This button is used to register a DECT-GAP terminal detected by the system, i.e. to
Assign
associate it with an internal directory number selected from the list of unassigned handsets.
This button is used to cancel the registration of a DECT-GAP terminal selected from the list
Unassign
of assigned handsets.
Modify
This button is used to change the operating mode of a DECT terminal before assignment.
Mode
General description
This screen is used to automatically register IP-DECT terminals.
Description
This screen displays the list of IP-Dect related subscribers, with their status.
IP-Dect set status can be registered, not registered or blank.
The bottom part of the screen displays information about the register and unregister process (Access
code, PARK and Status). This status displays the current result with a color code: black if something is in
progress, green for success and red for errors.
Buttons description
This button is used to register an IP-DECT terminal detected by the system, i.e. to associate
Register
it with an internal directory number selected from the list of unassigned handsets.
This button is used to cancel the registration of an IP-DECT terminal selected from the list
Unregister
of assigned handsets.
Handset configuration
General description
This screen is used to:
l access certain information about equipment: directory numbers, type, operating mode, display
language, software version, wake-up parameters,
l configure equipment: key programming, categories of services, services, metering parameters,
barring, forwarding, voice mailbox,
l switch equipment on and off logically,
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l define the parameters for DECT terminals, V24 accesses, S0 accesses, IP and virtual terminals,
l define the equipment parameters for hotel configuration,
l display the physical status of terminals,
l display the terminal connection capabilities,
l display the current status of SIP phones.
Fields description
Phys. Addr.
This field cannot be modified and indicates the physical address of the selected
Description
piece of equipment, i.e. the physical location of the interface in the cabinet.
A physical address appears in the form XX-YYY-ZZ:
l XX corresponds to the number of the cabinet and the location of the
Content interface card in the cabinet.
l YYY corresponds to the terminal number.
l ZZ corresponds to the "UA" access number.
Name
This field cannot be modified and contains the name of the user of the selected
Description
piece of equipment.
Directory numbers
This field cannot be modified and contains the internal directory number of the
selected piece of equipment. This number is defined in the Internal dialing plan
Int. No. screen.
As of OmniPCX Office RCE R9.1, the Get Call icon is displayed for all the
terminals listed in Subscribers/Base stations. A mouse over displays a tool tip.
This field is used when the set is a primary set of a multi-set configuration to
Secondary Sets define the numbers of the secondary sets (2 secondary sets maximum).
Terminal
This field cannot be modified and contains the type of first equipment detected
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This field cannot be modified and indicates the model name of the device
Model Name where My IC Mobile runs. It is displayed as received from the PBX, without any
treatment.
This field cannot be modified and indicates the customization number of an
Customization Version Alcatel-Lucent 8&9 series set.
This field cannot be modified and indicates the application installed on the
Application Type mobile device where OpenTouch Conversation runs. This application can be any
of IOs or Android. When none of these apply, this field is empty.
Virtual Terminal
This field cannot be modified and indicates if the selected equipment is a virtual
Description
terminal.
Media
Description Check this box if the virtual terminal is of the media type.
No handset is connected
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Description l SIP registration KO: SIP registration request from SIP Phone rejected by
the PBX
l Set unregistered: SIP phone unregistered in the PBX
l SIP registration OK: SIP phone connected and successfully registered in the
PBX
Checking this box switches the selected piece of equipment on or off logically. A
Description terminal which is logically out of service is no longer recognized by the system
even if it remains connected.
Entity
This field is used in a multi-tenant configuration. Select the entity the subscriber
Description
belongs to.
Entity1, Entity2, Entity3, Entity4
Values
Default value: Entity1
Description This field is used to define the current subscriber as Hot Desking set.
Checked or unchecked.
When the following conditions are not met, the checkbox is unchecked and
grayed:
l The subscriber is a set/application compatible with the Hot Desking
Values
feature: analog sets, Premium DeskPhones or the IP-DSP application.
l The subscriber is not already involved in a multiset association.
l The system limit of Hot Desking sets/applications has not been reached.
Default value: unchecked.
Buttons description
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General description
This screen is used to:
l give a schematic representation of a terminal selected in the Handset configuration screen,
l determine the layout of the programmed and programmable keys and LEDs on the terminal,
l program the keys and LEDs on the terminal,
l read the number of add-on module keys on the terminal,
l program the add-on module keys on the terminal,
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Fields description
The physical address, the internal directory number, the type and name of the terminal user involved
appear in the Phys. Addr., No., Handset type, Name fields.
The terminal is represented with a field above each programmable key to indicate the role attributed to
the key in abbreviated form.
Add-on keys
This field indicates, via the drop-down menu, the number of add-on module keys on the
selected expansion box. It is used to read the number of add-on module keys which are
already programmed.
The add-on module keys are added in multiples of 20 or 24. It is possible to add a maximum
Description of 80 or 120 depending on the type of terminal selected and the add-on module used.
The addition of add-on module keys assumes that the necessary expansion
ATTENTION:
boxes can be installed.
XX-XX Y:
Content l XX defines the number of add-on module keys on the selected expansion box,
l Y indicates the number of add-on module keys which are already programmed.
Mode
This field cannot be modified and contains the operating mode of the selected terminal. It
defines the implicit number of a terminal's resource keys (one resource key is used to seize
a line to make or receive a call).
A multiline terminal has at least two resource keys.
A monoline terminal has three virtual resource keys.
Description The operating mode is:
l monoline for a monoline terminal,
l PCX or Intercom mode for a multiline terminal.
The keys of a mono-line terminal are set on screen Handset configuration: virtual keys.
The resource keys of a mono-line terminal cannot be modified. It is not possible to add
resource keys to a mono-line terminal.
The standard Z and First Reflexes terminals are monoline.
Restrictions
All other types of terminals are multi-line, except some DECT terminals.
PCX Mode: by default, two RGX resource keys (dedicated to internal and external calls)
and two RSB resource keys (dedicated to a trunk group)
Values Key System: by default, two RGX resource keys (dedicated to internal and external calls)
and the same number of RSP resource keys (dedicated to an external interface) as the
system's external accesses.
Buttons description
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The number of source terminal keys must be identical to the number on the
ATTENTION:
target terminal.
General description
This screen is used to:
l display the add-on module keys of the extension boxes added to a terminal,
l program add-on module keys.
Fields description
Add-On Module keys
Description This field indicates the number of add-on module keys of the extension boxes displayed.
Buttons description
This button characterizes an unprogrammed add-on module key of the extension boxes added to a
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terminal.
To program this key, click on it to access the Individual key programming screen.
General description
This screen is used to program the virtual keys of a standard Z terminal.
Fields description
Master Mailing
Description Checking this box enables reception of delayed call-back requests on the terminal.
General Tracking
Checking this box enables use of the attendant help on the terminal. The terminal user
Description
may be the recipient of external calls for the active attendants group.
Checking this box enables the terminal to access the system voice mailbox. In this case,
Description
the voice mailbox directory number must be indicated.
Directory No.
If the Voice mailbox number is checked , the system voice mailbox directory number must
Description
be indicated in the field.
Warning User
Description Checking this box enables a voice mail indicator on the terminal.
General description
This screen is used to define the categories of services for a terminal. These categories authorize or
prohibit the use of certain telephone services on a terminal.
This screen consists of one window, but provides access to subsequent windows, by clicking the button
Part (x):
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Fields description
The physical address, the internal directory number, the type and name of the handset user involved
appear in the Phys. Addr., Int.No., Handset type, Name fields.
NOTE: Numbers must be internal (Int.No).
Camp-on Allowed
Camp-on Protection
Description If this box is checked, no correspondent can be placed in a queue at the handset.
Conference
If this box is checked, the user of the handset can organize telephone conferences linking
Description three participants. The type of conference allowed needs to be defined on the Subscribers
misc. (Part 3) screen.
Callback (automatic)
If this box is checked, the user of the handset can leave a request for automatic callback
on a busy terminal or trunk group.
Description This can also allow the handset to use the automatic callback service on the public
network (CCBS). This additional EDSS1 service is offered by the system on T0/T2 accesses
linking to the public exchange. It requires a subscription from the operator.
Name Display
If this box is checked, the screen of an analog CLASS handset and of UA handsets indicates
the name of the caller instead of his number if his name is in the directory (internal
Description number) or in the collective speed dialing (external number).
This service can also be activated when the handset is in customization mode.
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If this box is checked, the user of the handset can pick up calls from his terminal or the
Description
general bell.
UUS Allowed
If this box is checked, the user of the handset can send a user to user signal, i.e. a written
Description
message, if the handset has a display.
If this box is checked, the user of the handset can activate a Meet Me conference for 6
Description
authorized people to join a bridge and attend a meeting.
My IC Web Support
If this box is checked, the user is authorized to use the My IC Web on the LAN of the
Description enterprise (local access).
Default value: box unchecked.
Paging
Description If this box is checked, the user of the handset can use a paging device.
Selective Diversion
If this box is checked, the user of the handset can activate selective diversion of calls,
Description i.e. depending on the number of callers. The selective diversion lists are programmed on
the Selective diversion screen.
External Diversion
If this box is checked, the user of the handset can activate immediate diversion, diversion
Description
if busy or selective diversion of calls to an external destination.
Barge-in Allowed
Barge-in Protection
If this box is checked, the user of the handset is protected against any attempted intrusion
Description or interphonic intrusion during the call. This option is especially useful when the handset is
a fax.
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If this box is checked, no superimposed tone is transmitted when the handset is placed in
Description
its queue. This option is especially useful when the handset is a fax.
Identity Masked
If this box is checked, the number of the handset is never communicated to an external or
internal called party. The calling line identification restriction can be activated
Description
temporarily on a handset from a function key (programmed in the Individual key
programming screen).
If this box is checked, the user is authorized to use the My IC Web or PIMphony from the
Description WAN (remote access).
Default value: box unchecked
Video Support
As of OmniPCX Office RCE R9.0, if this box is checked, the 8082 My IC Phone user is
authorized to use video, provided the set supports video. Parameters, which are generic
Description to all 8082 My IC Phone sets, can be configured in the OmniTouch My IC Phone screen.
Default value: box checked for 8082 My IC Phone (for other sets this box is grayed).
Video is not available for 8088 Smart Deskphones.
Buttons description
This button is used to move to the second tab on the Handset configuration: Category of
services (Part 2) screen.
Fields description
The physical address, the internal directory number, the type and name of the handset user involved
appear in the Phys. Addr., Int.No., Handset type, Name fields.
Transfer to external
If this box is checked, the user of the handset can access the network by transfer. This
Description
option allows communications to be transferred to a highly barred handset.
Restrictions A private handset cannot take advantage of this service.
Private User
Description If this box is checked, the user of the handset can never make or receive an external call.
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Inhibit Flag
If this box is checked, moving the handset into restricted mode is inhibited when the
Description
system is switched to restricted service by the active attendant group.
Trunk Assign
If this box is checked, the user of the handset can assign one line of the main trunk group
to a user with a high level of barring to allow this user to make an external call and one
only. He can also:
Description
l choose a level of barring allocated to the call made after allocation of the trunk,
l assign a trunk with meter total recall,
l assign a business code to the call made after allocation of the trunk.
If this box is checked, the user of the handset is allowed to disregard a Do not disturb type
Description diversion on the called handset. However, the called handset must not be protected
against override.
If this box is checked, the handset is protected against overrides from a Do not disturb
Description
type diversion (see above).
MF Transparency
If this box is checked, when a call is forwarded, the identity of the forwarded station is
Description
retransmitted by the system to the forwarding destination.
This feature right, available as of OmniPCX Office RCE R8.1 for generic Open SIP Phone,
Description
allows the conference bridge feature (five-party conference) to be used on the set.
If this box is checked, the user of the handset can transfer an incoming network line to an
incoming network line.
Description
It is vital that:
l authority to transfer two network lines is granted to the whole system on the
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If this box is checked, the user of the handset can transfer an incoming network line to an
outgoing network line.
It is vital that:
Description
l authority to transfer two network lines is granted to the whole system on the
Subscribers misc. (Part 1) screen,
l the connection matrix is completed on the Joining screen.
If this box is checked, the user of the handset can transfer an outgoing network line to an
outgoing network line.
It is vital that:
Description
l authority to transfer two network lines is granted to the whole system on the
Subscribers misc. (Part 1) screen,
l the connection matrix is completed on the Joining screen.
Remote Substitution
If this box is checked, the remote substitution function is active on the handset. It
allows:
l the user of a handset to make a business call from the public network (on the
public or private network) by calling his or her handset and using all available
functions (in particular their individual directory),
Description l remote forwarding; even when away, an extension user can, from an MF handset,
activate, modify or cancel immediate internal or external call forwarding from his
or her own extension.
The cost of the call through the system is charged to the user, national and international
calls continue to be charged to the system and are assigned to the called handset via the
remote substitution function.
The user's password must be different from the implicit code.
DDC Protection
Description If this box is checked, the handset is protected against calls in PCV.
Option reserved for hotel trade: if this box is checked, the handset has the right to
Description
assign charges to a room.
If this box is checked, the handset will always remain in normal mode even if the current
Description
time range is in restricted mode.
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If this box is checked, the handset can be used to record a new company greeting
message. This message is played when an external incoming call cannot be dealt with by
Description
the attendant or is diverted to the Automated Attendant (see Automated attendant /
Greeting).
Remote customization
If this box is checked, the user is authorized to access remote customization features
Description
when performing a remote access to Voice Mail Unit.
Buttons description
This button is used to move to the first tab on the Handset configuration: Category of
services (Part 3) screen.
Fields description
The physical address, the internal directory number, the type and name of the handset user involved
appear in the Phys. Addr., Int.No., Handset type, Name fields.
NOTE: This window is available from OmniPCX Office RCE R10.1.
Mailbox initial Called Party
If this box is checked, when a call is forwarded to another user, whose number is
forwarded to a voice mail, the call reaches the voice mail of the called party, rather than
the voice mail of the call forwarding destination.
Description
Default value: enabled
If connecting to an OmniPCX Office RCE in a version prior to R10.1, the field is greyed (not
modifiable) and the option is enabled.
Callback in VM Consultation
If this box is checked, the user can immediately call back callers (whether internal or
external) who have left a message.
Description Default value: disabled
If connecting to an OmniPCX Office RCE in a version prior to R10.1, the field is greyed (not
modifiable) and the option is disabled.
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If this box is checked, mailbox consultation can be done from a remote set.
Description
Default value: disabled
If this box is checked, the DTMF codes generated by the terminal during a SIP Trunk call
are transmitted as In-Band DTMF, regardless of the DTMF mode configured for the SIP
Trunk
Default value: disabled
If connecting to an OmniPCX Office RCE in a version prior to R10.3, the field is greyed (not
modifiable) and the option is disabled.
Description
It is also greyed out and disabled:
l For sets other than analog sets
l If the VoIP Protocol field of Voice over IP parameters is set to H.323
In case of migration of the database from a previous OmniPCX Office RCE release, the
option is not activated, but this can be modified.
Buttons description
This button is used to move to the first tab on the Handset configuration: Category of
services (Part 1) screen.
General description
This screen is used to:
l to define the metering parameters for a terminal (surveillance, recipient of meter total recall),
l to read and reset the metering counters for a terminal.
Fields description
No. of taxes
Description l a partial pulse counter for each service defined on the screen Handset
customization: Services; each of these counters can be reset,
l a general pulse counter for all services which cannot be reset to zero : the number
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of taxes displayed resets to zero when the maximum number of taxes is reached.
Values Storage capacity of partial pulse counters: 65535 taxes
Cost
Surveillance
This field defines the surveillance criteria for the metering of a terminal. Any call which
Description
meets these criteria, i.e. any monitored call, results in the printing of a metering ticket.
None: no surveillance of any terminal call (incoming or outgoing)
All calls: surveillance of all terminal calls (incoming or outgoing)
Values Outgoing call: surveillance of all outgoing terminal calls
Active criteria: surveillance of all outgoing terminal calls in accordance with certain
criteria (cost, duration, international calls) predefined on the screen Metering options for
active currency (Metering folder)
Cost box
This box is available only if the Active criteria surveillance option has been selected. If the
Description
box is checked, only outgoing calls which reach a predefined cost threshold are monitored.
Duration box
This box is available only if the Active criteria surveillance option has been selected. If the
Description box is checked, only outgoing calls which reach a predefined duration threshold are
monitored.
International box
This box is available only if the Active criteria surveillance option has been selected. If the
Description box is checked, only outgoing calls which correspond to a predefined call number (for
example 00 for international calls) are monitored.
Destination number
A user with a handset equipped with a display can request to be automatically recalled to
view the cost of an external communication made by another system use.
Description If the meter total recall is to be sent following each monitored call from a terminal, this
field contains the internal directory number of the recall recipient. This number can be
selected from the list of internal directory numbers which can be accessed via the button
to the right of the field. These numbers are described in Internal dialing plan.
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Active
Buttons description
This button is used to reset the partial pulse counters and cost counters.
General description
This screen is used to define the individual speed dial for a terminal (non-Z terminal).
Fields description
Ind.
This field contains the index of a number in the individual speed dial. The index number
Description
depends on the type of terminal.
1 to 50: for latest generations of DECT sets (8232, 8232s, 8234, 8242, 8242s, 8244, 8254,
8262, 8262ex DECT) on OXO Connect R6.0 or higher (1 to 10 up to OXO Connect R5.2)
Values 1 to 30: for Reflexes 4034 and Advanced UA terminals
1 to 15: for Reflexes 4023 terminals
1 to 10: for all other terminals except Z terminals
Label
Description This field contains the name of a recipient number in the individual speed dial.
16 characters maximum for latest generations of DECT sets (8232, 8232s, 8234, 8242,
Content 8242s, 8244, 8254, 8262, 8262ex DECT) on OXO Connect R6.0 or higher
6 characters maximum in all other cases
Type
Description This field is used to define the type of access to a number in the individual speed dial.
Access: access to a number in the collective speed dial is via a special line
Values Trunk group: access to a number in the individual speed dial is via a trunk group seizure
Internal: access to a number in the individual speed dial is internal
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This field:
l contains the physical address (XX-YYY-ZZZ) of the external interface used to access
a number in the individual speed dial (field Type = Access),
l contains the prefix of the trunk group seizure used to access a number in the
individual speed dial (field Type = Trunk group),
Description
l is empty when access to a number in the collective speed dial is internal (field Type
= internal).
The prefix for trunk groups seizure is defined on the Internal dialing plan screen.
The physical address of a connection or the prefix for trunk groups seizure are selected
from a list which can be accessed via the button to the right of the field.
Dialing
This field contains the internal or external number of the individual speed dial recipients.
Description
The internal number of a collective speed dial recipient must be defined in
ATTENTION:
the Internal dialing plan screen.
Sub-addr.
Description This field contains the ISDN sub-address of the recipients in the individual speed dial.
Content 4 figures maximum
Button description
General description
This screen is used to define the rules for accessing the entries in the collective speed dial:
l for voice or data transmission applications,
l in normal or restricted operating mode.
These rules are based on the attribution of a link category 1 (L.C. 1) to each number in the collective
speed dial (screen Common Speed Dial. An L.C. 1 is from 1 to 8 (a L.C. 1 zero is not barred).
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This screen is used to define the L.C. 1 index levels authorized for the terminal. The collective speed
dial numbers with a zero L.C. 1 are emergency numbers which all terminals can access.
Fields description
Norm. voice
For voice transmissions in normal operating mode, a checked box authorizes terminal
Description
access to collective speed dial numbers with an L.C. 1 equal to the box number.
Restr. voice
For voice transmissions in restricted operating mode, a checked box authorizes terminal
Description
access to collective speed dial numbers with an L.C. 1 equal to the box number.
Norm. data
For data transmissions in normal operating mode, a checked box authorizes terminal access
Description
to collective speed dial numbers with an L.C. 1 equal to the box number.
Restr. data
For data transmissions in restricted operating mode, a checked box authorizes terminal
Description
access to collective speed dial numbers with an L.C. 1 equal to the box number.
General description
This screen is used to define:
l link categories of type 2 and 3 (L.C.)of a terminal: these govern the external accesses via manual
numbering on the terminal (excepting calls from a collective speed dial number) for both voice
and data communication.
l the time ranges for operation of the terminal in restricted mode.
Fields description
Access to trunk groups
These fields are used to allocate a type 3 link category (LC) to a handset.
One type 3 L.C. is defined for each operating mode: normal or restricted.
Description When an external call is made using manual numbering, it defines the access rules to the
trunk group of a terminal in accordance with the trunk group access matrix (see
Procedure).
Values 1 to 16
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Barring
These fields are used to allocate a type 2 link category (LC) to a handset.
One type 2 L.C. is defined for:
This field is used to select the time ranges when the terminal is in restricted operation
mode.
All parameters defined for restricted operation mode are valid:
Description
l in the time ranges selected on the screen,
l if the attendant is in restricted mode and the terminal does not have the category of
services to inhibit restricted mode.
index 1 to 7: 7 identical time ranges for all terminals
Values
The time ranges are programmed on the screen Time Ranges.
This field is used to select the maximum duration for outgoing calls.
Description
Note: in a hotel configuration, only the administrator can select an OCD Class Level.
Values No limit, class 1, class 2, class 3, as defined in:Configure Outgoing Call Stop parameters
General description
This screen is used to define the dynamic (or delayed) routing of a handset's internal and external calls.
Calls from the private network are processed with the dynamic routing parameters of internal calls. It is
also possible to activate dynamic routing for a resource key or a macro key.
NOTE: The dynamic routing parameters for a resource key or macro key are defined on a screen like this
one, but without T1and T2 timers and without Dynamic Routing cascading Levels.
Fields description
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Timer 1
If a handset has not answered an external or internal call at the end of timer
Description
1, level 1 dynamic routing is implemented.
Values 0 to 3276 seconds
The timer is only triggered if the field is completed.
The dynamic routing of a resource key or a macro key takes the value of
Restrictions timer 1 of the dynamic routing of the handset.
If timer 1 is zero, level 1 dynamic routing will be applied immediately to all
internal and external calls of the handset.
Timer 2
This box is used to choose between the mailbox of the called party and the
automated attendant as the destination of the level 2 dynamic routing.
l if this level provides diversion to the general level, i.e. call from the
Description active attendant group (AA group),
l and if the voice mailbox is part of the AA group called.
If this box is checked, the automated attendant is called when level 2 dynamic
routing is activated, otherwise it is the voice mailbox of the called party.
As of OmniPCX Office RCE R10.1, this box is used to validate the following
Description scenario (which cannot apply in versions prior to OmniPCX Office RCE R10.1):
If a subscriber receives a dynamically routed call and if the call is not
answered by the receiver, the cascading mechanism enhances the call
distribution by implementing the receiver's Dynamic Routing.
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Default value: 1
The minimum value is 1, the maximum value is 5.
Dynamic Routing Cascading is enabled when the value is greater than 1.
Routing on Busy
If this box is checked, and the handset is busy, an external call is immediately
Description
diverted to the destination provided in the Destination No field.
Use Timer 1
If this box is checked, timer 1 is triggered as soon as an internal or external call is received
at the handset. If the call is not answered on completion of the timer, level 1 dynamic
routing is implemented.
Description
If the box is not checked but a destination for external and/or internal calls
ATTENTION: is given in the Destination No. field, level 1 dynamic routing is immediately
applied.
Destination No.
This field contains the destination number of the handset's external and/or
internal calls when level 1 dynamic routing is activated. This destination can
be:
l another handset,
Description l a hunting group,
l a voice mailbox (personal voice mailbox or automated attendant),
l a collective directory number.
The directory number can be selected from the list of numbers which can be
accessed via the button to the right of the field.
Use Timer 2
If the box is checked, timer 2 is triggered when timer 1 ends. If an external and/or internal
Description
call is not answered on completion of timer 2, level 2 dynamic routing is implemented.
If this box is checked, the destination of level 2 dynamic routing for the
Description
handset's external and/or internal calls is the active attendant group.
If this box is checked, the destination of level 2 dynamic routing for the handset's external
calls is the general bell if it is available in the active attendant group.
Description
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Diversion Apply
Buttons description
This button is used to access the list of directory numbers which can be selected as
Destination No. for level 1 dynamic routing and as Forward number on OOS.
If accessible, this button can be used to display the dynamic routing default settings.
General description
This screen is used to:
l record a DECT terminal (to identify the mobile part),
l read information specific to a DECT terminal (type, IPUI).
Fields description
IPUI
Description This field contains a DECT terminal's IPUI number (International Portable User Identity).
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Each DECT terminal must be declared in the system using its IPUI number.
Content a maximum of 14 octal numbers (1 to 7)
Permanent, visitor
Description These boxes can be used to specify the type of DECT terminal.
Permanent: the DECT terminal is used by a permanent system subscriber
Values
Visitor: the DECT terminal is used by a temporary system subscriber
Date
This field can be accessed if the DECT terminal is of the visitor type. It contains the last
Description
date when the PCX accepts the DECT terminal.
Content Date format: dd/mm/yyyy
General description
This screen is used to set parameters for the V24 cards used for data transmission (example: printing
metering tickets).
The system is used to communicate data by means of an optional 4093 ASY - CTI installed in a Reflexes
Premium or Advanced terminal or downstream of a Reflexes Easy terminal or connected by itself in a TA
mode.
This screen consists of two parts:
l Handset customization: V24 equipment (Part 1)
l Handset customization: V24 equipment (Part 2)
Fields description
The physical address, the internal directory number, the V24 equipment type and name involved appear
in the Phys. Addr., Int.No., Handset type, Name fields.
Interface type
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Mode
Interface roll
Description This non-modifiable field defines the roll of the V24 interface.
Values ETCD (DCE): V24 equipment is basically used to transfer data
Characters
Description This field indicates the number of significant characters for data transmission.
Values 7 or 8 bits
Parity
Stop bits
Speed
Mode
This field indicates the terminal's flow control mode to the V24 interface and vice-versa. If
Description a V24 interface is used to print metering tickets (Metering mode), the flow control will be
applied only from the interface to the terminal.
No: no flow control
Inband: two character flow control (default is XON and XOFF)
Values Circuit: flow control by signals RTS and CTS
Metering: only to print metering tickets, the flow control is provided by the RTS signal and
the XOFF character.
Char. ON
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This field is only available if the flow control mode is Inband. It indicates the decimal
Description
value of the XON character.
Values 0 to 255
Char. OFF
This field is only available if the flow control mode is Inband or Metering. It indicates the
Description
decimal value of the XOFF character.
Values 0 to 255
This field is only available if the flow control mode is Metering. It indicates the decimal
Description
value of the RTS signal.
Values 0 to 255
This field is only available if the flow control mode is Inband or Metering. It indicates the
Description
number of XON characters required to start the equipment.
Values Zero, One, Two, Three, Four, XANY (non-significant choice)
Buttons description
This button is used to re-show the default values set for a V24 interface.
This button gives access to screen Handset customization: V24 equipment (Part 2).
Fields description
The physical address, the internal directory number, the V24 equipment type and name involved appear
in the Phys. Addr., Int.No., Handset type, Name fields.
Echo
This box must be checked in order to have a local echo, character by character, in
Description
command phase.
If this box is checked, the address of the caller is transmitted to the V24 terminal or
Description
interface.
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Number of characters
This field is used to define the number of characters of the escape sequence, i.e. the
Description
sequence of characters needed to move from transfer phase to command phase.
Values 0 to 3
Decimal characters
These fields show the decimal values of the escape sequence characters. The hexadecimal
Description
values and characters are shown automatically.
Values 0 to 255
Comms. protocol
This field is used to define the protocol used to establish the relationship between data
terminal and V24 interfaced. This protocol (or dialog) is used to manage the data
transmission command phases: call set up and release. It offers the following functions:
DSR
Description This screen is used to define the operating mode of the DSR signal.
Always active
Values Active for comm.: active during communication
Inactive in rel.: inactive during release phase
DTR
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Description This field is used to define the reaction of the DTR signal.
Normal (implicit value): the V24 interface supervises the DTR signal from the terminal
(silence phase), release with DTR OFF is possible
Values
Forced: the V24 interface does not accept the terminal's DTR signal, release with DTR is
impossible
RTS
This field is used to define the reaction of the CTS signal following a change of status of
Description
the RTS signal.
CTS follows RTS: the CTS signal of the V24 interface follows the terminal's RTS signal
Values RTS ignored, CTS ON: the CTS signal of the V24 interface is always ON, it ignores the
terminal's RTS signal
Inactivity timeout
This field is used to define in 30 second blocks the delay after which a call will be released
Description
if no data flow is detected.
Values 0 to 7650 seconds in 30 second steps
Loopback
Buttons description
This button is used to re-show the default values set for a V24 interface.
This button gives access to screen Handset customization: Handset customization: V24
equipment (Part 1).
General description
This screen is used to:
l indicate if the handset password has still the default value or has been modified,
l modify the default password of virtual terminals or Hot Desking users,
l reinitialize this secret code.
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Fields description
Password
In general, this field is non-modifiable and displays "default" or "not default" according to
the password value.
Description This field can also be used to type a new password value to replace the default password of
virtual terminals or hot desking user.
Note: there is a control on the password entered: weak passwords are rejected.
6 characters maximum
Content The default value of this code is a subscriber password specific to each system. It can be
customized by the Installer/Manufacturer.
Buttons description
This button is used to modify the default secret code of virtual terminals or Hot Desking
users.
Note: this button is grayed for other terminals and for virtual terminals or Hot Desking
users for which the secret code has not the default value.
This button is used to reinitialize the password to the subscriber password defined by
default or by Installer/Manufacturer.
General description
This screen can be accessed only with S0 equipment. It is used to define the multiple directory number
(MDN) for S0 equipment (ISDN).
Fields description
MSN
This field contains the sub-address of the S0 equipment connected to the system. It must
Description be identical to the multiple directory number programmed into the S0 equipment. It may
differ from the caller number contained in Public dialing plan or the Internal dialing plan.
Content 4 characters maximum
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General description
This screen is used to define the type of services accepted by the selected handset. These services are
found on the handset's cost counter on the Handset configuration: Metering screen.
Fields description
Services 1, 2, 3 and 4
Description These fields contain the four types of services that can be programmed on a handset.
All: all services are possible
Telephone: voice service (depending on digital or analog interface)
FAX 2/3: FAX groups 2 and 3 application
FAX G4: Fax group 4 application
Values DTR 64: 64 kbit/s synchronous data transmission
TLXT 64: 64 kbit/s teletext
V24AE: V.24 ECMA asynchronous
Video: video
Not defined: no service
For S0 type connections, it is recommended that all services are cleared by specifying All
for service 1; the desired services must then be entered separately only if restrictions
apply,
For UA terminals and modems, it is recommended that Telephone is specified for service
Restrictions 1,
For fax units, it is recommended that Telephone is specified for service 1 and FAX 2/3 for
service 2,
For V24 interfaces, it is recommended that V24AE is specified for service 1 and DTR 64 for
service 2,
General description
This screen is used to:
l define the automatic call when off hook,
l ascertain if a selected item of equipment is locked or unlocked,
l allocate a special function (voice mailbox, paging, door phone, bank alarm) to the selected
equipment,
l define the number of beeps linked to the selected equipment,
l define the password of a money card item of equipment,
l manage the closed user groups on ISDN for all non-S0 equipment,
l define the type of alphanumeric keyboard if the selected terminal has dynamic keys,
l define the type of numerical keypad of the selected equipment,
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l define a customized called party number (COLP) for the selected equipment,
l define information about the Location of the handset.
Fields description
Auto. call
This field is used to set parameters for the automatic call when an item of equipment is off
Description
hook.
Inoperative: no automatic call when the item of equipment is off hook
Immediate: the automatic call is made immediately when the equipment is off hook
Values
Delayed: the automatic call is made in accordance with the off hook delay defined on the
Particularities (Part 3) (directory System Miscellaneous) screen
Destination number
This field can be accessed when the automatic call off hook is Immediate or Delayed. It
can be used to define the destination directory number of the automatic call when off
hook. This number can be selected from a list of numbers that can be accessed via the
button to the right of the field.
The destination of the automatic call when off hook can be:
Status
Special function
This field can be used to configure the interface of a Z terminal in order to assign it a
Description
special function (voice mailbox, paging, door phone, bank alarm).
None: the terminal is a normal subscriber terminal without any special function
Voice mailbox: the terminal can be a voice mailbox or an automated attendant
Paging: the user of the terminal may use a paging device with the prefix "mode 4" or "mode
2"
Values Door handset: the terminal can be connected to a door phone in order to identify a person
who pressed the call button, and to open a door
Bank alarm: the terminal can be connected to a bank alarm system
Permanent DTMF: the handset can automatically switch to multi-frequency (MF) post-
dialing during an internal or external call
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In the case of a phone card terminal, this field contains the password linked to the phone
Description card that allows the handset to be used.
If the user of a terminal has a pager, this field contains the number of beeps of this user.
Content 4 characters maximum
This field contains the closed user group index. It provides the management of closed user
Description
groups on ISDN for non-S0 terminals.
Content from 0 to 32767
Outgoing access
If this box is checked, the exit of the closed group of users is authorized in public
Description
exchanges.
Type of keyboard
Description This field indicates the type of alphanumeric keyboard for a dynamic key terminal.
AZERTY
Values
QWERTY
Description This field indicates the type of numeric keypad of an item of equipment.
France Telecom
Values
E161
Description This box is checked when the terminal is a DECT-GAP terminal with screen.
Priority Level
This field can be used to assign a priority level to calls made from an item of equipment.
It is mandatory to define it for a terminal with priority call keys: it then avoids one priority
call cutting off another priority call with higher priority.
Description
By default a terminal with the Bank alarm function has a higher priority than all the others.
If there are no more lines free for a bank alarm call, the system will clear a communication
in accordance with its priority level (None 7 > 6 > 5 > 4 > 3 > 2 > 1).
None
Values
between 1 and 7 (1 = highest priority)
CLIP and COLP are services that depend on the public network. ISDN and VoIP identity
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Power Boost
Note: for OMC versions before OXO Connect R3.0, this parameter is labelled USB Boost charging.
l Disable (default value): the power requested (and available) by the phone on
PoE is optimized for standard usage
l Enable: the phone can use up to 13 W of power on PoE
l AUTO: Reserved for future use (=disable)
Values
This option is greyed out and disabled:
l For sets not compatible with boosted USB charging
l When the OMC is connected to a version prior to OmniPCX Office RCE R10.3
l When not connected as installer
Location
Location is a geographical area that can be seen as a buildng or a floor. A Location can be
configured to use a specific Emergency Virtual Number (EVN) instead of public emergency
Location
number. This might be useful in a chemical factory to redirect emergency calls to a
specialized Safety Access Point capable of handling dangerous chemicals.
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Multi-set configuration
General description
The configuration of a multi-set is started on the Subscriber screen and is continued on the Secondary
sets modification screen.
A multi-set is a set of up to 3 handsets which share:
l a single directory number
l a single mailbox
l the same call characteristics (features, barring, etc)
Therefore, a call to the multi-set directory number causes all the associated handsets to ring. The multi-
set may be a mixture of fixed terminals and cordless handsets; for example, you could configure your
desk phone and a cordless phone to form a multi-set.
A multi-set is configured as a main set with one or two secondary sets. To configure or modify a multi-
set:
1. Enter the Subscriber screen for the main set of the multi-set, as follows:
1. Select Users/Base stations List.
2. Select the main set of the multi-set from the list of terminals.
3. Press the Details button.
In the Dir. Numbers area of the Subscriber screen, the Int No field will show the internal
directory number of the main handset of the multi-set.
2. To select or modify the secondary set(s), click on the button to the right of the Secondary set
field. This takes you to the Secondary sets modification screen.
3. Perform the necessary secondary set configuration as follows:
¡ To add a secondary set to the multi-set, select the internal directory number of the desired
secondary set in the Non-members field and then press the Add button to the right.
¡ To remove a secondary set from the multi-set, select the internal directory number of the
relevant secondary set in the Members field and then press the Delete button to the right.
4. Once you have completed the required changes, press the OK button for the changes to take
effect. The following modifications will then be implemented:
¡ The new secondary set(s) will adopt the directory number, mailbox and characteristics
(features, barring, dynamic routing, password, diversions, etc) of the main set.
¡ The mailbox of each secondary set will be deleted.
Multi-set modifications are only possible from the main set configuration on the Subscriber
NOTE:
screen.
If you select the Subscriber screen for a secondary set, the screen allows configuration of the secondary
set but note the following differences:
l A Main set field appears in the Dir. Numbers area showing the internal number of the main set
with which the secondary set is associated, but the button to the right of this field is grayed out.
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l The common multi-set characteristics (features, barring, dynamic routing, password, diversions,
etc) are not changeable from secondary set configuration and the corresponding buttons on the
Subscriber screen are grayed out.
Restrictions
The following restrictions apply to multi-sets:
l A maximum of 2 secondary sets can used (giving a maximum of 3 handsets in a multi-set).
l An individual handset (whether main or secondary) can be included in only one multi-set.
You cannot use a multi-set as an ACD (Automated Call Distribution) agent or supervisor. If
IMPORTANT:
you do, the ACD calls will not be correctly processed.
Description This field shows the secondary set(s) that are associated with the main set specified.
The internal directory number(s) of the handset(s). Note that this is the real directory
Values
number of the secondary set, and not the common multi-set directory number.
Description This field shows the main set that is associated with the secondary set specified.
The internal directory number of the main set. Note that this is also the common multi-set
Values
directory number.
Buttons description
This button takes you to the Secondary sets modification screen for the multi-set associated with
the specified main set.
The list of handsets in the system that are not members of the multi-set currently being
Description
configured.
Values The internal numbers of the handsets.
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Member(s)
The list of handsets in the system that are members of the multi-set currently being
Description
configured.
Values The internal number(s) of the handset(s).
Buttons description
This button moves the handset(s) selected in the Non-members field to the Members
field
This button deletes the handset(s) selected in the Members field (and moves them to the
Non-members field).
General description
This screen is used to enable or disable a diversion to a handset using PC programming.
ATTENTION: It is important to specify the type of calls that may be diverted from the handset
selected via the Handset configuration: Dynamic routing screen.
In the case of diversion to an external destination, remember to:
l give the handset the Incoming / Outgoing and Outgoing / Incoming joining rights
on the screen Handset configuration: Category of services (Part 2) screen,
l authorize the system to transfer an incoming or outgoing network line to an
outgoing network line on the Subscribers misc. (Part 1) screen,
l complete connection matrix on the Joining screen.
In the case of diversion routing to an external destination, the system takes account of
the category 2 and 3 links of the diverted handset and of the trunk group programmed
into the destination number. When these link categories do not allow external diversion:
l an external caller is rerouted to the active attendant group,
l an internal caller is released.
Fields description
Type of diversion
This field is used to define the type of diversion to be activated on the selected
Description
equipment.
Screening
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Values The user of the selected handset refuses calls. Internal calls are released, external
calls are routed to the active attendant group.
Busy
When the selected handset is busy, calls are routed to the destination chosen from
this screen.
Pers. Assist
Calls to the selected handset are routed to the personal assistant of the handset's
mailbox; the parameters of the personal assistant of a handset's voice mailbox are
set on the Voice mailbox: Personal assistant screen.
Paging
Calls to the selected handset are routed to the paging beeper of the called party.
Service
This field is used to define the service(s) to which selective diversion applies. These
Description
services are defined on screen Handset customization: Services.
Target number
Buttons description
Depending on the type of diversion, this button provides access to the list:
l of directory numbers of hunting groups,
l of internal directory telephone numbers,
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This button can be used to add a diversion to the list of diversions already programmed.
Selective diversion
General description
This screen is used to define for one handset two lists of callers affected by an immediate diversion. The
diversion is activated only in response to a call from a subscriber contained in this list.
Fields description
List 1/2
This field is used to determine if the selective diversion is active or inactive in list 1 and/or
Description
2.
Unused: selective diversion cannot be used on the handset,
Active: selective diversion is immediately active on the handset,
Values
Inactive: selective diversion is immediately deactivated,
Validated: selective diversion can be placed out of service according to requirements.
Service
This field is used to define the service(s) to which selective diversion applies. These
Description
services are defined on screen Handset customization: Services.
Negative
If this box is checked, lists 1 and/or 2 will be interpreted negatively: selective diversion is
Description
applied to all numbers except those on lists 1 and/or 2.
Internal, external
Description These boxes are used to select the type of destination for the diversion.
Internal: diversion is made to an internal directory number
Values
External: diversion is made to an external number
Directory no.
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This field can be accessed only if the type of destination of the selective diversion is
internal. It is used to define the destination internal directory number of the selective
Description
diversion. This number can be selected from a list of internal directory numbers accessible
from the button to the right of the field.
Destination type
This non-modifiable field indicates the type of internal destination of the selective
Description diversion. It can be seen only if the selective diversion is made to an internal directory
number.
Handset: selective diversion to a subscriber handset
Values Attendant group: selective diversion to the active attendant group
Hunting group: selective diversion to a subscriber hunting group
Fsc.
This field can be accessed only if the type of destination of the selective diversion is
Description external. It is used to define the prefix for trunk group seizure used to re-route the call.
This prefix can be selected from a list accessible from the button to the right of the field.
If diversion is external by joining, the system takes account of:
Restrictions l the barring parameters of the requested handset (link categories 2 and 3),
l the barring parameters of the lines to be reached,
l the connection matrix defined on the Joining screen.
Numbering
This field can be accessed only if the type of destination of the selective diversion is
Description external. It is used to define the destination external directory number of the selective
diversion.
Content 18 characters maximum from 0 to 9, *
Caller numbers
This field is used to manage (add, modify, delete) lists 1 and 2 of the numbers of the
callers activating selective diversion (or not activating selective diversion if the Negative
Description box has been checked).
A list may contain a maximum of 10 numbers.
Content 25 characters maximum
Buttons description
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Handset: wakeups
General description
This screen is used to consult the status of the reminders for appointments or wakeup calls programmed
into the handset.
A user can program his handset to ring at the required time. The appointment/ wakeup reminder can be
permanent or temporary.
Restrictions
A maximum of 4 handsets per SLI card can be rung simultaneously.
To avoid traffic overload, handsets that made a request for an appointment / wakeup are rung in groups
of 5 with a timeout of 2 seconds between 2 groups.
Fields description
The physical address, the internal directory number, the type and name of the user of the handset
appear in the Phys. Addr., Year No., Handset type, Name fields.
Permanent / temporary wakeup service
Description l either permanent, in which case it is activated every day at a set time,
l or temporary, in which case it is activated once in the 24 hours following
programming.
Status
This field shows if an appointment / wakeup reminder programmed into the handset has
Description
been activated.
Wakeup time
Description This fields shows the time set for an appointment / wakeup reminder.
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Voice mailbox
General description
This screen is used to set the parameters for a handset's voice mailbox. It consists of three tabs:
Mailbox: Options
Voice mailbox: Personal assistant
Mailbox: Signaling
When the system is initialized, a voice mailbox is automatically assigned to each handset.
System limits
Recording times are limited.
Access to certain functions of a voice mailbox can be restricted.
The basic services are:
l all functions of a voice mailbox,
l two ports to access a voice mailbox in connected mode; these two ports are included in the voice
mailbox group and the attendant group by default,
l 60 minute message storage capacity.
The services needing a software key are:
l the automated attendant and the Audio text option,
l recording a conversation from a voice mailbox,
l remote interrogation of a voice mailbox,
l notification of an external message,
l voice mailbox ports up to 8 in steps of one; each new port will be added to the voice mailbox
group and the attendant group,
l memory expanded in steps of 10 minutes to add languages (maximum of 4) or to increase message
storage capacity.
Operating modes
The three types of operating modes of a voice mailbox are:
l application mode: the mailbox is activated by a handset key or by dialing a prefix defined in
Internal dialing plan; this mode is used only on handsets connected within the system,
l connected mode: the voice mailbox is activated either by dialing a voice mailbox message
number (500 in France), for an internal user, or by dialing a DDI number of the automated
attendant for an external user.
l CSTA mode: a voice mailbox is accessed by means of a Windows PC application via a CSTA
interface.
Buttons description
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This button is used to delete a handset's voice mailbox. The system always provides the
way of re-creating it later.
Mailbox: Options
General description
This screen is used to:
l define the operating mode of a terminal's mailbox,
l authorize the mailbox of a terminal to record conversations,
l activate screening on a terminal's mailbox,
l program the welcome and presentation messages of a terminal's mailbox from messages pre-
recorded in the form of .wav files.
This mode can also be set from the terminal with an MMC handset.
Restrictions
Programming welcome and presentation messages of a terminal's mailbox requires a PC fitted with a
sound card. However, it is possible to configure these messages from a Reflexes Advanced terminal (by
man-machine conversation per handset).
The available recording range depends on the system's memory capacity.
Fields description
Mailbox mode
Out of MB option
Checking this box allows to customize the destination number callers are transferred to,
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when they dial 0/9, after reaching a voice mailbox. This destination number can be
Description internal or external.
If the box is left unchecked, callers are transferred to the default attendant.
Destination No
Allows, when the Out of MB option is checked, to define a destination number. This
destination number can be directly entered either using the editable text area or via a
Description
Selection List window (available when clicking the selecting button located at the end of
the field).
Restrictions Only "*#0123456789ABCD" characters can be entered in the text field.
Checking this box activates the screening function of the terminal's mailbox. The user of
Description
the handset can simultaneously listen to a message being recorded and answer the call.
This service is offered only to terminals with programmable keys and loudspeaker.
Restrictions
It is good for only one message at a time.
This field is used to define a file name to save welcome and presentation messages of a
Description
terminal's mailbox in .wav format.
This field is used to specify a file name (.wav extension) matching a welcome or
Description
presentation message in order to load it into a terminal's mailbox.
The recording range for the welcome message of a terminal's mailbox varies from 1 to 30
seconds (120 seconds if there is a hard disk on CPU when the PowerCPU board is used, or
when the PowerCPU EE board is used).
Restrictions
The recording range for the presentation message of a terminal's mailbox varies from 1 to
5 seconds.
The available recording range depends on the system's memory capacity.
Buttons description
This button is used to save welcome and presentation messages of a terminal's mailbox as
a .wav extension file.
This button is used to load a welcome or presentation message onto the terminal's mailbox
from a .wav file available on a PC.
Beside the Destination N° field, this button allows to access to the destination number list.
In the Voice Prompt areas, this button is used to search for a .wav extension file matching a
welcome or presentation message.
This button is used to listen to a pre-recorded message in the form of a .wav extension file.
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General description
This screen is used to configure the personal assistant options of a terminal's voice mailbox.
A call coming into this terminal can be sent to the voice server or the personal assistant of the terminal
if it is active.
The personal assistant is activated by customizing the terminal. In the event of diversion to the
terminal's personal assistant:
l the caller is informed that the requested party cannot be found,
l then the personal assistant offers different options to the caller (leave a message, transfer the
call to the attendant group, to an internal or external destination, to a mobile).
Fields description
Transfer to colleague
If this field has been completed, the personal assistant will offer to transfer the call to a
subscriber of the system. This field contains the number of the subscriber's handset. It can
Description
be selected from the list of internal directory or from the collective speed dial numbers
that can be accessed via the button to the right of the field.
Content a maximum of 8 characters from 0 to 9, A to D, * and #
Transfer to operator
If this field has been completed, the personal assistant will offer to transfer the call to the
Description
active attendant group.
If this field has been completed, the personal assistant will offer to transfer the call to an
external number given in this field. A list of prefixes for trunk group seizure and of
collective speed dial numbers can be accessed via the button to the right of the field.
Description
ATTENTION: an external number is dependent on the terminal's barring parameters . In
the case of a barred number, a voice message is given and the welcome
message replayed.
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Transfer to mobile
If this field has been completed, the personal assistant will offer to transfer the call to the
called party's mobile phone. This field contains the called party's mobile phone number. A
list of trunk group seizure numbers and of collective speed dial numbers can be accessed
via the button to the right of the field.
Description
Buttons description
Mailbox: Signaling
General description
This screen is used to set the parameters for remote notification of a mailbox. This function is used to
indicate to each user on an internal or external handset that there are messages in the mailbox. When
the recipient answers, he can consult his mailbox directly, if the service is active.
Notification can be validated for a given time period.
Restrictions
Notification of a message to an external number is a service that depends on a software key.
In the case of external notification of messages, the call is dependent on the terminal's barring
parameters.
Fields description
The subscriber is allowed to activate notification
Checking this box allows notification to an external number that there are messages in the
Description
mailbox.
Notification activated
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Called number
This field is used to define the destination number (internal or external) of the
notification. Depending on the circumstances, it is possible to select it from a list accessed
via the button to the right of the field:
l an internal directory number,
Description l a collective speed dial number,
l a prefix for trunk group seizure.
Type of notification
Only from - to
These fields are used to define a time range to activate the notification function.
Description
the format of the time range is selected in accordance with the overall
REMARK:
configuration of the MS Windows station (regional parameters).
Buttons description
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General description
This screen is used to configure all the programmable keys of ALE-20/20h/30h Essential DeskPhone, ALE-
300/400/500 Enterprise DeskPhone as well as Alcatel-Lucent 8&9 series handsets. This includes the keys
of an add-on module for the terminal.
To access the Subscriber Keys screen:
1. Select Subscribers/Base stations List.
2. In the list of terminals of the Subscribers/Base stations List screen, highlight the terminal for
which you wish to configure the programmable keys.
3. Press Details on the right. This takes you to the Subscriber screen.
4. Press Keys on the right. This takes you to the Subscriber Keys screen.
Fields description
Perso area
Module/Used
This drop-down list is used to select the Add-on module whose keys you want to program.
Description
To access the list, you must first press the Select Add-On button.
Mode
Description This field shows the current operational mode of the terminal.
Buttons description
Warning
This button is used to define the use of the warning LED on the terminal. Pressing this
Description
button displays the Individual Key Programming screen; see Individual key programming.
Keys cleanup
The keys cleanup button is displayed when the number of configured keys is higher
Description
than the number of physical keys on the set (presence of keys configured on an add-on
module physically not connected).
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Clicking the button erases the programmed keys not related to physical keys. The erased
keys return to the available key pool.
Mod. Add-on
This button is used to modify the configuration of the selected add-on module - that is, it
allows you to program the keys of the add-on. Pressing this button displays a key
Description configuration screen, showing a diagram of the layout of the add-on module. To program
an individual key, click on the key - this takes you to the Individual Key Programming
screen; see Individual key programming.
Select Add-on
This button is used to access the list of possible add-on modules in the Module/Used field.
Description
Once you have pressed this button, you can select an add-on module from the list.
Modify Mode
This button is used to change the operational mode of the terminal. Pressing this button
Description displays the Modify Mode screen, which contains a drop-down list from which you can
choose the new mode.
Move Keys
This button is used (in Alcatel-Lucent 8&9 series terminals) to move keys from the virtual
Description
to the physical add-on detected in the first position.
Delete Keys
This button can be used to delete the current key configurations of the terminal. Pressing
Description
this button displays the Delete Keys screen, which contains different delete options.
Get Keys
This button can be used to download to the terminal the key configurations of another
Description terminal. Pressing this button displays the Selection List screen, which contains the list of
terminals from which you can make your selection.
IP/SIP Parameters
General description
This screen contains the parameters for IP phones and SIP phones. It consists of the following tabs:
IP Parameters
SIP Parameters
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IP Parameters
General description
This screen is used to define IP phone parameters.
Fields description
MAC address (hex)
This field is used to enter or consult the MAC address of IP phones and SIP phones.
As of R3.2, this field allows to configure the MAC address of the IP access subscribers, in
other words, of IP accesses having no defined terminal type. This allows to verify or modify
the present MAC address of an IP access, by entering it via the keyboard or by scanning it
Description with a QR code or bar code reader.
The number is coded in hexadecimal.
This field displays a pseudo MAC address that is associated to a multi-media PC terminal.
If the directory number of the PC terminal is changed, this MAC address is also changed.
This button is available as of OMC R52.0. It allows to extract the MAC address by scanning the
QR code displayed on the phone set or on its packaging. This QR code includes the part
number(s) with their revision, the serial number, the mac address, the country.
A click on this button opens the QR Code dialog box with an edit control. The Text of the QR
code must be scanned in this control.
After clicking OK, you are switched back to the IP Parameters window where the MAC address
has been automatically extracted.
Note: It is possible to configure the scanner to add a trailing CR/LF char to simulate the
“Enter” key directly within one single step (see manual of the scanner). The dialog will then
close directly after the scan.
IP address
Description This non-modifiable field contains the IP address (IPv4 or IPv6) of the selected IP access.
Voice coding/decoding
This field can be used to select the encoding law of the Voice over IP. This choice is made
Description only with communications on the local network. For external communications, the
encoding law used will be the one defined after negotiation at Gateway level.
l For PIMphony subscribers: G711, G723.1, or (OmniPCX Office RCE R5.1 and higher)
G729.A
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l For SIP terminal types: the field is greyed out as Codecs are defined in third party
SIP device
l For ALE-20/20h/30h Essential DeskPhone (IP mode): G711, G729, G722 and OPUS
(default value)
l For ALE-300/400/500 Enterprise DeskPhone: G711, G729, G722 and OPUS (default
value)
l For 8008G and 8008/8018 Deskphone: G711, G722 (default value), G729.A
l For 8028/8038/8068 Premium Deskphone sets: G711, G729.A, (as of OmniPCX
Office RCE R10.0) G722 (default value)
l For 8028s/8058s/8068s/8078s Premium DeskPhone sets: G711, G729, G722 and
Values OPUS (default value)
l For 8088 Smart Deskphone sets: G711, G729, G722 (default value)
l For 8158s WLAN Handsets: G729.A, G711 (default value)
l For 8168s WLAN Handsets: G711, G729.A, G722 (default value)
l For Alcatel-Lucent IP Touch 4028/4038/4068 phone extended edition: G711, G729.A
l G729.A, G711, G722 for 8002/8012 DeskPhone
l G722 for 4135 IP conference phone, 8135s IP conference phone, 8002/8012
DeskPhone, and 8082 My IC Phone
l For all other IP terminal types: G711 or G729.A
l For SIP Companion: G711, G722 or G729.A (OmniPCX Office RCE R9.2 MR and higher)
Procedure File Configure Voice over IP (individual case) (Stage 7)
Echo cancellation
Checking this box cancels the echo on IP links from the selected IP access. However, if
Description
these links are poor, it is best to leave the box unchecked.
Checking the box releases a Voice IP if it is not activated after a certain time. This time is
Description
determined by the timeout parameters defined on the VoIP: Parameters / Gateway screen.
The Voice Activity Detector (VAD) must not be activated in the case of IP stations with
Restriction
Codec G711.
DTLS Encryption
This field is only applicable if Native encryption is activated on the OXO Connect Evolution
(see: DTLS Encryption). It only applies to DTLS compatible IP devices.
This field is disabled and grayed for the IP devices which do not support DTLS encryption,
or IP devices connected to an OXO Connect Evolution release prior to R3.1.
If this field is activated, native encryption is enabled on the DTLS compatible IP device.
Description
The signaling link between this IP device and OXO Connect Evolution is encrypted by DTLS.
If this field is deactivated, native encryption is disabled on the DTLS compatible IP device.
The signaling link between this IP device and OXO Connect Evolution is not encrypted
(clear mode).
Default value: activated
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SIP Parameters
General description
The screen is used to define SIP phone (ALE-2 DeskPhone, ALE-3 DeskPhone, 8008/8008G CE DeskPhone,
8002/8012 DeskPhone, 8082 My IC Phone, 4135 IP conference phone, 8135s IP conference phone, IP-DECT
handset and Basic SIP Phones) parameters.
Fields description
SIP password
The SIP password is randomly generated by the system for each SIP phone. It must be
provided to the user in a secured way and entered manually on the SIP phone through MMI
Description (or Web configuration). It is used both for SIP registration and for SIP authentication as
every SIP message must be authenticated.
Note: The SIP password is different from the user password.
SIP Authentication
Subscriber Mobility
General description
Fields description
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Identifier Type
NOTE: The identifier type may be either IMEI or MAC address for Android mobiles, but can only be the
MAC address (WiFi) for iPhone mobiles.
NOTE: The pseudo-MAC homemade identifier value is automatically entered on the EDN when MAC
address is selected.
However, on iPhones relying on iOS7, the MAC address is not saved. A unique identifier is generated
and used instead of the standard Wifi MAC address. This new home-made identifier matches MAC
address format and is generated from the user device number (EDN).
For example, EDN 319 number is transformed into 00 00 00 00 03 19.
Identifier
SIP Option
As of OmniPCX Office RCE R9.1, this area allows to configure SIP Option (dual mode feature).
NOTE: This area is read-only when there is no license for SIP Option or when there is no SIP companion
available.
SIP Companion
This droplist displays:
l If SIP Option is already activated: the associated SIP companion number
l If SIP Option is not activated but can be configured: the value None and the values for all the
available SIP companions, that is to say, all the SIP companions which:
¡ Have not been associated to an OpenTouch Conversation yet
¡ Are in the out of service physical state
Enable
This checkbox allows to activate/deactivate temporarily SIP Option on a mobile (for example, in case the
WiFi coverage is not available).
NOTE: SIP Option activation and SIP companion association are taken into account at the validation of
the OpenTouch Conversation configuration data.
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Reset
General description
This screen is used to reboot IP/SIP phones or reset user data for SIP phones detailed in the table below
Fields description
Reboot
This option is used to reboot the IP terminal. This option is available for 8008/8008G CE
DeskPhone, 8002/8012 DeskPhone, 8082 My IC Phone, 8088 Smart Deskphone, Alcatel-
Description Lucent IP Touch 4008/4018 phones, Alcatel-Lucent IP Touch 4028/4038/4068 phone,
8008G/8008/8018 Deskphone, 8028/8038/8068 Premium Deskphone,
8028s/8058s/8068s/8078s Premium DeskPhone, ALE-2 DeskPhone and ALE-3 DeskPhone
sets.
Description This option is used to reset 8082 My IC Phone and 8002/8012 DeskPhone user data.
General description
This screen, as of OmniPCX Office RCE R9.0, is used to:
l configure an IP-DECT base station
l read information specific to an IP-DECT base station
Fields description
Phy. Add.
This field cannot be modified and indicates the virtual physical address of
Description
the selected IP-DECT base station.
Device
Description This field cannot be modified and contains the device name.
Firmware Version
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Out of Service
Description This non modifiable field indicates the status of the IP-DECT base station.
Buttons description
General description
This screen, is used to:
l configure an Intelligent DECT/PWT Base station base station
l read information specific to an Intelligent DECT/PWT Base station base station
As of OXO Connect Evolution R3.0, an IBS connected to the PBX is displayed in OMC asfollows:
l IBS 8379 as “IBS 8379 MASTER / IBS 8379 SLAVE”
l IBS 4070 as “IBS 4070 MASTER / IBS 4070 SLAVE”
l IBS 1G as “IBS MASTER / IBS SLAVE”
Fields description
Phy. Add.
This field cannot be modified and indicates the virtual physical address of
Description
the selected Intelligent DECT/PWT Base station base station.
Firmware Version
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RPN
This field is used to select the RPN value (unique number assigned to each Intelligent
Description DECT/PWT used to identify the base station ). The RPN value must be selected from the
list of free RPNs for the current Intelligent DECT/PWT base station.
Line Length
Antenna Diversity
Description This field indicates the number of voice channels for the selected the Intelligent
DECT/PWT Base station.
Out of Service
Description This non modifiable field indicates the status of the Intelligent DECT/PWT Base
station.
Hardware Configuration
Description This non modifiable field indicates the hardware type for the selected Intelligent
DECT/PWT Base station
Location
This field is used to define an emergency location for the selected Intelligent DECT/PWT
Description
Base station. Select an option from the drop-down list
RF Board Number
Description This field cannot be modified and indicates the RF Baord Number
Serial Number
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This field cannot be modified and indicates the serial number for the selected Intelligent
Description
DECT/PWT Base station
Part Number
This field cannot be modified and indicates the part number for the selected Intelligent
Description
DECT/PWT Base station
Buttons description
Radio
This button is used to select the Noisy audio environment option
button
This button gives access to the list of free and used RPNs and allows to select a free RPN
for the current Intelligent DECT/PWT
Reset This button is used to reset the Intelligent DECT/PWT Base station base station.
OK This button is used to validate your modifications.
xBS
General description
As of OMC R30.0, when an xBS is connected to OXO Connect R3.0 or higher, or OXO Connect Evolution
R3.0 or higher, it is detected in the Subscribers/Base station list, showing the actual terminal type (for
instance 8378 DECT IP-xBS).
When an xBS base station is added manually via the OMC > Subscribers/Basestations list menu, it is
displayed in Subscribers/basrStations List as "xBS". The actual type of base station can then be selected
in the terminal type drop-down list.
Fields description
Phy. Add. /Device
This field cannot be modified and indicates the virtual physical address of the
Description
selected base station.
Site
This drop-down menu is used to select the site number to which the base station
Description
must belong (default value: 1).
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RPN
This field is used to display the selected RPN value (unique number assigned to
Description each base station ). The RPN value must be selected from the list of free RPNs
for the current base station.
Firmware
Out of service
Description This field allows the system administrator to put the selected base station
logically out of service.
Values l In service
l Out of service
Antenna Diversity
Values l Diversity
l No Diversity
Location
Description This field is used to define an emergency location for the selected base station.
Serial Number
Description This read-only text field displays the serial number of current base station.
Part Number
Description This read-only text field displays the part number of current base station.
Reset
This button is greyed out when the base station is physically or logically out of
Description
service.
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IP settings
This window is used to view and modify IP settings for the selected base station:
DTLS Encryption
This field is only applicable if Native encryption is activated on the OXO Connect Evolution
(see: DTLS Encryption).
This field is grayed and not modifiable for the IP devices connected to an OXO Connect
Evolution release prior to R3.1.
Description If this field is activated, native encryption is enabled on xBS. The signaling link between
this xBS and OXO Connect Evolution is encrypted by DTLS.
If this field is deactivated, native encryption is disabled on xBS. The signaling link between
this xBS and OXO Connect Evolution is not encrypted (clear mode).
Default value: activated
The physical status of the base station is displayed to the right of the window. The text displayed is
Physical in service when the device is active. When it is inactive, the text displayed is Physical out of
service.
Buttons description
This button gives access to the list of free and used RPNs and allows to select a
free RPN for the current base station.
Reset
Resets the selected base station.
IP settings
Displays the IP settings for the selected base station.
General description
This screen is used to:
l program a terminal's key (type, function),
l cancel a key programming.
Restrictions
The maximum number of keys handled by the system is 10584.
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Fields description
Key name
Description This field, which cannot be modified, displays the programmed key index.
Content Index type UPKx
Key right
If this box is present and checked, the key can be re-programmed by the terminal user in
Description
customizing mode.
Key label
This field can be used to specify a user-defined label for the key. This label is only
displayed on a phone set which has a suitable graphical display.
NOTE: only 12 characters can be entered.
Unicode:
Display: If Chinese, Cyrillic languages or Hebrew are installed on the PC, and selected in
the regional and language options of Windows, the display of the corresponding ideograms
and characters is enabled.
Description Input: If the Chinese language with the Pinyin IME and the Cyrillic/Hebrew languages are
added to the text services and input languages of the Windows options described above,
the input of the corresponding ideograms or characters are enabled. You must first select
the Chinese, Cyrillic or Hebrew keyboard.
NOTE: Hebrew is available as of OXO Connect R2.0 (Q4 2016). Hebrew is available for ALE-
20/20h/30h Essential DeskPhone sets, ALE-300/400/500 Enterprise DeskPhone sets and
Premium DeskPhones.
Content User-defined alpha-numeric label
Key type
Key function
Buttons description
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Call key
General description
A call key is used for the following:
l a local call for a group without supervision,
l a collective speed dial number call,
l external call.
For an local group call, the group can be:
l a broadcast group,
l a hunting group,
l an attendant group,
Fields description
User
This box is checked by default, the key can be re-programmed by the terminal user in
Description
customizing mode.
Feature
Direct call
The numbering associated to a group, a collective speed dialing destination number
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Digits
This field is used to define the number of an external destination (without prefix for trunk
Description group seizure). Therefore, it can only be accessed if the Type field contains the Access or
Trunk group values.
Content 22 characters maximum
Direction
Description This field is used to define if a direct or priority call is external or local.
Access: the direct or priority call is external and is made via a special line.
Trunk group: the direct or priority call is external and is made via a trunk group seizure.
Values
Local: the direct call is local.
CSD: the call is made by speed dialing.
Phys. Addr./No.
Sub-address
Priority Level
This field, which cannot be modified, displays the priority level of the terminal. It is
Description defined on screen Handset configuration: Misc. so that a priority call put through from this
terminal cannot cut off another priority call with a higher priority level.
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None
Values
1 to 7 (1 = highest priority)
Buttons description
Feature key
General description
A feature key is used to activate and/or deactivate a telephone service offered by the system. There are
55 types of features:
Activate a paging by prefix
Activate a paging by suffix
Attendant help
Line allocation - Trunk assign CTR
Directory
Cancel automatic callback
Current account code
Conference
Calibrated loop
DND override
Door phone unlock
Next screen
INTRUSION
Screening
Manual hold
Pickup (feature key)
Intercom
Interphone Barge-in
Temporary memory
Mailing - Master mailing
Voice mail unit
NR mode
External music
New account code
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Dialing
Block dialing mode
Call Parking
Customization
Subscriber monitoring
Selective monitoring
Communication Protection
Automatic call back
Meter total recall
Resend MF codes
Forward
Attendant diversion
PCX forwarding
Answer paging by prefix
Answer paging by suffix
Personal speed dial
Reserve a trunk group
CLIR
Master diversion
Disconnect from group
Sub-address
Supervision by audio signal
Handover
Lock / Unlock
Voice mail: Conversation recording
Voice mail: Screening
Transfer to VMU
Supervision Groupware
Supervision Manager
Supervision Assistant
Get Call
Resource key
General description
A resource key is used to seize a line (external or internal) to make or receive a call. It only manages one
communication at a time. There are several types of resource keys:
RGx - General resource key
RSB - Resource key dedicated to a trunk group
DDI - Resource key dedicated to a DDI number
RSL - Resource key dedicated to an internal directory number
RSP - Resource key dedicated to an external interface
SUP - Supervision key
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Dynamic routing can be accessed by a resource key (for more information, see:
Handset_configuration_Dynamic_routing)
The maximum number of resource keys for a system no matter what its size is 5,128.
A multiline terminal has at least two resource keys.
A monoline terminal has three virtual resource keys. These keys cannot be modified. Furthermore,
resource keys cannot be added on a monoline terminal.
All types of terminal are multiline, except some DECT terminals.
The operating mode is:
l monoline for a monoline terminal,
l PCX or Intercom mode for a multiline terminal.
A terminal with a PCX operating mode has the following keys, by default:
l two RGX resource keys (dedicated to local and external calls),
l two RSB resource keys (dedicated to a trunk group).
A terminal with an Intercom operating mode has the following keys, by default:
l two RGX resource keys (dedicated to local and external calls),
l as many RSP resource keys (dedicated to an external interface) as the system has external
accesses.
Macro key
General description
A macro key is used to link the activation of a telephone service with the call of a destination number.
There are three types of macro keys:
Macro 1 key
Macro 2 key
Macro 3 key
Dynamic routing can be accessed by a macro key (for more information, see:
Handset_configuration_Dynamic_routing)
General description
This screen is used to program a general resource key. This type of key can be:
l dedicated to incoming or outgoing calls,
l dedicated to local or external calls,
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Fields description
Incoming call direction
Description If this box is checked, the resource key is dedicated to incoming calls.
Description If this box is checked, the resource key is dedicated to outgoing calls.
Description If this box is checked, the resource key is dedicated to local calls.
Description If this box is checked, the resource key is dedicated to external calls.
Description If this box is checked, dynamic routing is available when the resource key is used.
Buttons description
This button can only be accessed if the use of dynamic routing is authorized on the
resource key. It gives access to screen Handset configuration: Dynamic routing.
It is used to program the dynamic routing parameters associated with the resource key.
General description
This screen is used to program a RSB resource key dedicated to a trunk group. A RSB resource key can be
used to make a call to a network. It cannot be re-programmed by the terminal user in customization
mode.
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Fields description
Trunk addr.
This field is used to define the trunk group to which the resource key is dedicated.
This trunk group is selected from a list that can be accessed via the button to the right of
Description
the field.
The prefixes for trunk groups seizure are defined on the screen Internal dialing plan.
Description If this box is checked, dynamic routing is available when the resource key is used.
Buttons description
This button is used to access the list of prefixes for trunk groups seizure.
This button can only be accessed if the use of dynamic routing is authorized on the
resource key. It gives access to screen Handset configuration: Dynamic routing.
It is used to program the dynamic routing parameters associated with the resource key.
General description
This screen is used to program a RSD resource key dedicated to a DDI number. An external call
concerning this DDI number is joined on this key.
The Public dialing plan must be coherent. The DDI number must correspond to a subscriber
ATTENTION: with an RSD resource programmed. An external call involving a DDI number allocated to
another subscriber, cannot be joined on this resource key.
This type of resource key is used for an extension that has several DDI numbers.
This resource key cannot be re-programmed by the terminal user in customization mode.
Fields description
Trunk Group No.
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This field is used to define the trunk group used for calls received or made using this
resource key.
Description This trunk group is selected from a list that can be accessed via the button to the right of
the field.
The prefixes for trunk groups seizure are defined on the screen Internal dialing plan.
HBWC
Description This field is used to define the DDI number to which the resource key is dedicated.
Content 8 characters maximum
Description If this box is checked, dynamic routing is available when the resource key is used.
Buttons description
This button is used to access the list of prefixes for trunk groups seizure.
This button can only be accessed if the use of dynamic routing is authorized on the
resource key. It gives access to screen Handset configuration: Dynamic routing.
It is used to program the dynamic routing parameters associated with the resource key.
General description
This screen is used to program a resource key dedicated to an internal directory number. This type of
resource key cannot be re-programmed by the terminal user in customization mode.
Fields description
Digits
This field is used to define the internal directory number to which the resource key is
Description dedicated.
This internal directory number must be defined on screen Internal dialing plan.
Content 8 characters maximum
Sub-address
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Description If this box is checked, dynamic routing is available when the resource key is used.
Buttons description
This button can only be accessed if the use of dynamic routing is authorized on the
resource key. It gives access to screen Handset configuration: Dynamic routing.
It is used to program the dynamic routing parameters associated with the resource key.
General description
This screen is used to program an RSP resource key dedicated to an external interface. This type of key
cannot be re-programmed by the terminal user in customization mode.
Fields description
Phys. Addr.
This field is used to define the physical address of the external interface to which the
resource key is dedicated.
Description
This number can be selected from a list that is accessed via the button to the right of the
field.
Description If this box is checked, dynamic routing is available when the resource key is used.
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Buttons description
This button is used to access to the list of physical addresses for external interfaces.
This button can only be accessed if the use of dynamic routing is authorized on the
resource key. It gives access to screen Handset configuration: Dynamic routing.
It is used to program the dynamic routing parameters associated with the resource key.
General description
This screen is used to program a supervision key of a another terminal's resource key. This type of key
cannot be re-programmed by the terminal user in customization mode. A user can help one or several
other users to manage their communications by using the supervision of one or several resource keys of
this user. Calls coming in on the supervised resource key are signaled in the same way as they are on the
associated supervision key.
Resource supervision keys are used for group telephony. By adding the resource supervision keys of other
terminals in the work group, each member can supervise calls for other group members.
Fields description
Destination
This field is used to define the physical address of the terminal for which a resource key
will be supervised by the supervision key being programmed.
Description
This physical address must be selected from a list that can be accessed via the button to
the right of the field.
Sup. key
This field is used to define the resource key that is going to be supervised by the
Description supervision key being programmed.
This key can be selected from a list that is accessed via the button to the right of the field.
Buttons description
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General description
This feature key is used for paging by prefix. It requires no parameters.
An authorized user can inform other internal users with paging equipment (or pager) that he or she is
trying to call them. There are two types of paging by prefix:
l paging via "mode 2" prefix (using ESPA protocol): the caller enters the paging number followed by
the pager number; the called party dials the reply number followed by the handset number.
l paging via "mode 4" prefix : the caller enters the paging prefix, then, depending on the paging
equipment, makes a voice announcement or enters the pager number; the called party dials the
paging reply number.
Fields description
User
General description
This function key is used to activate paging by suffix. It requires no parameters.
An authorized user can inform other internal users with paging equipment (or pager) that he or she is
trying to call them.
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(Numbering directory),
l define a paging answer prefix on the Internal dialing plan screen,
l authorize the terminal to activate paging on the Handset configuration: Category
of services (Part 1) screen,
l assign a paging type to the system on the Subscribers misc. (Part 3) screen,
l program the number of pagers for users with paging equipment on the Handset
configuration: Misc. screen.
Fields description
User
General Tracking
General description
This feature key is used to activate help at the attendant extensions. It requires no parameters.
When the General Tracking feature is activated on the extension, the terminal user is the destination
number of external calls intended for the active attendant group.
Fields description
User
General description
These feature keys are used to allocate one of the main trunk group lines to another user.
An authorized user can allocate one of the main trunk group network lines to another highly barred user
so that he/she can make one and only one external call. The confidentiality of this user's call is ensured
since he/she dials the number him/herself.
The authorized user must be in internal communication with the user before obtaining the allocated line.
The authorized user can also allocate a line with meter total recall: he/she is automatically called back
to be informed of the charge for the communication on the allocated line.
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Restrictions
The authorized user and the beneficiary user of the service must be connected to the same PCX.
The beneficiary of the service must have a resource available for the external communication.
Total meter recall can only be requested on a terminal with a display.
The service is refused if the beneficiary extension is locked or private, without authorization for
transfer.
The beneficiary user cannot use block dialing mode after trunk allocation.
An S0 subscriber cannot be activated or be the beneficiary of the service.
Fields description
User
This box is checked by default; the barring level may be modified by the terminal in
Description
customization mode (key i + programmed key).
Barring level
This field is used to select the barring level that will be assigned to calls made on the
Description
allocated line. These levels are defined on screen Barring tables.
None
Values
1 to 6
Directory
General description
This feature key is used to access the system's internal directory in order to use the dial by name
feature. It requires no parameters.
The parameters for the system's internal directory are set on the Directory screen.
Restrictions
This feature can only be used on terminals with display screens.
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General description
This feature key is used to cancel an automatic callback request left on an extension or on a busy trunk
group. It requires no parameters.
An automatic callback request is also cancelled if:
l the requester of the callback does not pickup within 15 seconds or presses the On hook key within
15 seconds,
l the subscriber requested or any line of the busy trunk group is not released within 30 minutes,
l all resources of the callback requester are busy,
l after the person requesting the callback has answered, all the lines in the trunk group return to
busy.
Fields description
User
General description
This feature key is used to allocate an account code to a communication in progress.
An account code makes it possible to charge the cost of an external communication to a client account.
Fields description
User
This box is checked by default; the value of the account code may be modified by the
Description
terminal user in customization mode (key i + programmed key).
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ACCOUNT CODES
This field may be used to assign an account code to the feature key. This code must be
Description selected from a list, which can be accessed via the button to the right of the field. It is
defined on the screen Account code table (Traffic Sharing & Barring folder).
Content 16 characters maximum from 0 to 9 and *
Conference
General description
This feature key lets the user in flashing communication establish a communication with his/her two
correspondents simultaneously. It requires no parameters.
Remember to:
l authorize the terminal to participate in telephone conferences on the Handset
ATTENTION: configuration: Category of services (Part 1) screen,
l authorize and define the conference at the system level on the Subscribers misc.
(Part 3) screen.
Fields description
User
Calibrated loop
General description
This feature key is used to access the services offered by the network operator for which it is necessary
to transmit a calibrated loop on the line (analog public type line).
This key requires no parameters.
It can be replaced by a Macro 3 key.
Fields description
User
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DND override
General description
This feature key is used to override a Do not disturb type diversion on an extension called. However, the
called handset must not be protected against override (see screen Handset configuration: Category of
services (Part 1)).
This key requires no parameters.
You must remember to authorize the override on the Do not disturb type diversion for the
ATTENTION:
extension on the Handset configuration: Category of services (Part 1) screen.
Fields description
User
General description
This feature key is used to open the door when the door phone is connected to the system. It requires no
parameters.
Next screen
General description
This feature key enables the user of a terminal with a screen to read the information displayed on the
second or third page of the screen. It requires no parameters.
Fields description
User
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INTRUSION
General description
This feature key allows an authorized user, waiting on a busy extension, to enter the conversation of the
called party, if this extension is not protected against intrusion (see Handset configuration: Category of
services (Part 1) screen). It requires no parameters. .
An attendant always has an intrusion right by default.
Restrictions
An intrusion is refused if:
l the called party is in a conference call,
l the called party has intruded on another telephone conversation,
l at least one of the terminals is protected against intrusion.
Fields description
User
Screening
General description
This feature key is used to answer calls intended for another user and then, if appropriate, to transfer
the callers to this other user. It is used in manager-assistant associations.
ATTENTION: You must remember to define the type of call screened (local, external or both) for the
manager extension on the Handset configuration: Dynamic routing screen.
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Restrictions
All the terminals with a manager-assistant association must be multiline terminals.
All activation of an individual diversion on the assistant extension or the manager extension cancels the
screening that was previously active.
Any request for activation of screening is rejected on an assistant station which has already activated
individual call forwarding.
Fields description
User
This box is checked by default; the manager's number (or the assistant's number) may be
Description
modified by the terminal user in customization mode (key i + programmed key).
Assistant
This field is used to define the internal directory number of the terminal screening the
Description calls.
This internal directory number is defined on screen Internal dialing plan.
Manager
This field is used to define the internal directory of the terminal for which the calls are
Description screened.
This internal directory number is defined on screen Internal dialing plan.
Screening type
These radio buttons are used to define if the selected terminal is an assistant extension or
Description
a manager extension for the screening function that is being parameterized.
Manager
Values
Assistant
Manual hold
General description
This feature key lets the terminal user put a call on hold. It requires no parameters.
Restrictions
It is impossible to put on hold:
l on a network call in routing phase,
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l on a broadcast call,
l on an intrusion,
l on a paging call.
The services attributed to the station on screen Handset customization: Services must be of the
telephone type, otherwise holding may be refused.
General description
This feature key is used to answer a call that is intended for:
l another terminal (pickup of individual calls),
l a terminal that is part of the same pickup group (pickup of calls in a group),
l a call to the general bell (pickup of general call code).
Restrictions
A private subscriber can only pick up internal calls.
A call to the attendants group cannot be picked up.
Fields description
User
This box is checked by default; the number of the extension to be picked up may be
Description
modified by the terminal user in customization mode (key i + programmed key).
Digits
This field can be accessed only if the pickup is of the Individual type. This field is used to
Description define the internal directory number of the terminal for which the calls must be picked up.
This internal directory number is defined on screen Internal dialing plan.
Pickup type
Description The radio buttons are used to define the type of pickup.
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General description
This feature key is used to port the user interface of an application at station level (key + associated
icon).
For example: the "Logon/Logoff", "Ready/Not ready" functions of a Call Center application; the
programmed keys in "Computer telephony integration" activate/deactivate these services
Fields description
Application
Service
Note
Intercom
General description
This feature key is used to receive local calls without picking up the handset or pressing a key to seize a
line (free hands or not). The extension answers the call of the highest priority by automatically
activating the line seizure after a short ring, without being off hook.
The intercom is also one of three connection modes offered while using a headset.
This key requires no parameters.
Restrictions
The terminal must have a hands free feature.
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Fields description
User
Interphone Barge-in
General description
This feature key lets the terminal user, who is calling an extension that does not answer, trigger the
hands free feature of this extension by remote, if it is available. The voice of the caller is then heard
through the speaker of the extension called. The called extension must not be protected against
intrusions. This key requires no parameters.
It can be replaced by a Macro 1 key.
ATTENTION: The terminal must be authorized to activate the interphone barge-in on the Handset
configuration: Category of services (Part 1)screen (Intrusion section).
Fields description
User
Temporary memory
General description
This feature key allows the user to transfer the last number dialed by his/her terminal into the Save SPD.
It is possible to dial this number by first accessing individual speed dialing (except on the terminals with
dynamic keys). This key requires no parameters.
General description
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This feature key is used to access the system's text and/or voice mailing services. A Mailing key does not
have notification. A Master mailing key is notified on the icon associated with it. The key requires no
parameters.
The user, who has a terminal with a display screen, can send a text message to another internal user
who also has a terminal with a screen and user Warning either:
l outside a communication,
l in the call making phase, independently of the status of the called party.
Fields description
User
General description
This feature key is used to access the voice mail unit connected to the system.
Fields description
User
This box is checked by default; the number of the voice mail may be modified by the
Description
terminal user in customization mode (key i + programmed key).
Digits
Description This field is used to define the internal directory of the voice mail unit.
NR mode
General description
This feature key is used by a member of an active attendants group to change the entire system from the
normal operating mode to the restricted operating mode (and vice versa). This change is independent of
the parameters defined on the Time Ranges screen. After pressing this feature key, the attendant code
must be entered for validation. This key requires no parameters.
Fields description
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User
General description
This feature key is used to record a telephone conversation. The conversation recorded is stored with
indication of the date and time in the user's voice mailbox. This voice mail option depends on a software
key. The maximum recording time depends on the system's memory capacity. This key requires no
parameters.
General description
This feature key allows the user to listen to a message being left and to answer the call at the same
time. It requires no parameters.
Restrictions
This feature is only available on terminals that have programmable keys and a loudspeaker.
The common voice mailbox cannot be screened.
Filtering can only be activated for a single message at a time.
If filtering is activated while a message is being left, there is no effect.
External music
General description
This feature key is used to broadcast music through an external speaker connected to the system. After
pressing this key, the attendant code must be entered for validation. It requires no parameters.
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Fields description
User
General description
This feature key is used to allocate an account code to a communication before the call is made.
An account code makes it possible to charge the cost of an external communication to a client account.
Description of fields
User
ACCOUNT CODES
Dialing
General description
This feature key is used to store the numbers dialed.
Fields description
User
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This box is checked by default; the number may be modified by the terminal user in
Description
customization mode (key i + programmed key).
Digits
General description
This feature key is used to dial in block mode and to access ISDN services.
l activation of caller secret identity, i.e. not authorized to issue caller identity to the destination
number,
l add a sub-address to the dialed number,
l send a user to user signal (UUS) or text message on a terminal with display screen.
This key requires no parameters.
Restrictions
When the user has activated block mode dialing, he/she cannot select a specific access by using a RSP
resource key.
Fields description
User
Call Park
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General description
This feature key is used to park an external caller and to pick up the call again on the same extension or
another extension of the installation. It requires no parameters.
ATTENTION: Remember to define a parking activation prefix on the Internal dialing plan screen.
Restrictions
Parking is refused if the user is in a conference call or an intrusion call.
An internal call cannot be parked.
When the external caller is parked for more than 1 minute and 30 seconds (by default), the call is routed
to the general level.
The system allows as many parked calls as there are network lines.
Fields description
User
Customization
General description
This feature key enables the user to customize his/her terminal:
l programming his/her voice mailbox,
l programming his/her personal assistant,
l adjusting the extension,
l personal options.
It requires no parameters.
Fields description
User
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Subscriber monitoring
General description
This feature key is used to monitor 8 subscribers. Therefore, the user will receive all the calls intended
for the monitored extensions if this key is validated. The subscriber is informed about the origin of the
calls. Answering is done by taking the extension off hook or by pressing a resource key.
Restrictions
Subscriber monitoring of a group is impossible. However, if subscriber monitoring is activated for an
extension, which belongs to a parallel or sequential group, group calls for this extension are monitored.
Subscriber monitoring does not work for calls resulting from an automatic callback on a busy extension or
trunk group or for those resulting from a master callback when a transfer fails.
Fields description
No. supervised
This field is used to define all the directory numbers of the monitored subscribers. A
Subscriber monitoring feature key can be used to monitor up to 8 directory numbers: if
Description
the station monitored has several call numbers, it is enough for one of them to be
programmed for all the numbers on this station to be monitored.
Content 8 figures maximum
Type of call
Description The radio buttons are used to define the type of calls monitored.
Internal
Values External
Int/Ext: internal and external
Buttons description
This button is used to delete all the directory numbers of the monitored subscriber that
have been programmed.
Selective monitoring
General description
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This feature key is used to monitor 8 directory numbers. Therefore, the user will receive all the calls
intended for the directory numbers being monitored. The subscriber is not informed about the origin of
the calls. Answering is done by pressing the selective diversion button.
Restrictions
Selective monitoring of a group number is impossible. However, if subscriber monitoring is activated for
an extension, which belongs to a parallel or sequential group, group calls for this extension are
monitored.
Selective monitoring does not work for diverted or monitored calls.
Fields description
User
This box is checked by default, the key can be re-programmed by the terminal user in
Description
customizing mode.
No. supervised
This field is used to define all the directory numbers to be monitored. A Selective
monitoring feature key is used to monitor up to 8 directory numbers.
ATTENTION:
A user can have several directory numbers for only one extension:
Description
l an internal directory number defined in Internal dialing plan,
l an external directory number defined in Public dialing plan.
To monitor this station's internal and external calls, the two directory numbers must be
programmed on one or two Selective monitoring feature keys.
Content 8 figures maximum
Type of call
Description The radio buttons are used to define the type of calls monitored.
Internal
Values External
Int/Ext: internal and external
Buttons description
This button is used to delete all the directory numbers programmed for selective
monitoring.
Communication Protection
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General description
This feature key is used to protect a future communication (particularly a data communication) against
intrusions or the hold tone. It requires no parameters.
Remember to:
l define an activation prefix for communication protection on the Internal dialing
ATTENTION: plan screen,
l authorize the terminal to protect itself against intrusions and/or the hold tone on
the Handset configuration: Category of services (Part 1) screen.
Fields description
User
Automatic callback
General description
This feature key is used to leave a callback request on the extension that he/she is trying to call, if it is
busy. This request can also be addressed to a trunk group with all lines busy. This key requires no
parameters.
Restrictions
An authorized station can only request a single automatic call back at a time.
A station can only receive a single automatic call back request at a time.
A call back request does not follow a call forwarding.
The system accepts as many callback requests on a busy trunk group as there are lines in this trunk
group.
A callback cannot be picked up.
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Fields description
User
General description
This feature key enables a user, who has a terminal with display, to request a callback to find out the
cost of an external communication made by another user of the system.
Restrictions
A meter total recall does not follow a call forwarding.
Resend MF codes
General description
This feature key is used to activate the MF (Multifrequency) post-dialing on a digital terminal. A terminal
must use MF dialing in order to use the services of a server or telephone answering machine. The
automatic switch can then retransmit the digits dialed without analyzing them.
Fields description
User
This box is checked by default; the number to transmit may be modified by the terminal
Description
user in customization mode (key i + programmed key).
Digits
This field is used to define the number that the system will send in MF post-dialing.
Description
It can be empty: the subscriber dials the digits after pressing the feature key.
Content 22 figures maximum
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Forward
General description
This feature key is used to program a diversion (forwarding) on his/her terminal.
Fields description
User
This box is checked by default; the destination number of the diversion may be modified by
Description
the terminal user in customization mode (key i + programmed key).
Digits
This field is not accessible to Selective, Do not disturb, Text answer, Paging, Cancel all
type diversions.
Description
For other types of diversions, it is possible to define, if necessary, the destination number
for the selected diversion.
Content 18 figures maximum
A private extension cannot activate an external diversion nor be diverted to the exterior.
If the extension link categories do not allow external diversion:
Restrictions
l an external caller is re-routed to the active attendants group,
l an internal caller is released.
Type of diversion
Immediate
Individual calls are immediately transferred to the programmed destination number
(in advance or on activation of the service).
Forwarding on busy
If the extension is busy, calls are transferred to the programmed destination
number (in advance or on activation of the service).
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Immediate grp.
Calls sent to all groups linked to the extension are transferred to the programmed
destination number (in advance or on activation of the service).
Selective
Depending on the callers' number, calls may or may not be transferred to a pre-
programmed destination number on the Selective diversion screen.
Do not disturb
The user refuses all calls; internal calls are released, external calls are transferred
to the active attendants group.
Text answering
Values Internal calls are released after displaying the text feature on terminals equipped
with a display. External calls cause the extension to ring, the text function is
offered on terminals equipped with a display.
Paging
Calls are transferred to the user's pager.
Cancel all
The activated diversion is cancelled.
Follow me
Calls are transferred to the programmed destination number in advance or on
activation of the feature. The service is activated from the call destination
extension.
Only one active individual diversion is authorized per extension (activation of a new
Restrictions diversion cancels and replaces the previous one).
A text answer diversion can only be activated on a terminal with a display.
Attendant diversion
General description
This feature key is used by a member of an active attendants group to divert all the internal or external
calls to the destination number programmed. This change is independent of the parameters defined on
the Time Ranges screen. After pressing this feature key, the attendant code must be entered for
validation.
l either to a network destination number defined by a collective speed dialing number,
l or to an internal destination number.
Remember to:
ATTENTION: l define the type of device used for the diversion of an incoming external call to a
network number (re-routing or joining) on the Subscribers misc. (Part 3) screen,
l fill in the connection matrix on the Joining screen if the diversion of the external
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Fields description
User
This box is checked by default; the destination number of the diversion may be modified by
Description
the terminal user in customization mode (key i + programmed key).
Digits
This field is used to define, if necessary, the destination number of the diversion from the
Description
attendant extension.
Content 8 figures maximum
PCX forwarding
General description
This key is used at the attendant's extension to activate re-routing to a destination network of all
external calls coming from a digital network (access T0 or T2) intended for the subscribers of the
installation.
When a PCX is diverted, outgoing calls are always authorized.
ATTENTION: The system's manager must have previously subscribed to a CFU diversion with the
network operator. There are three types of subscriptions:
l fixed diversion: the destination number of the diversion is programmed in the
public switching center and is always the same,
l variable diversion: the destination number for the diversion is specified when the
service is activated, it can change with each activation.
Restrictions
For countries where this feature is not provided, it is possible to divert a PCX by using a restricted public
numbering plan in which DDI numbers correspond to an extension of the installation which is diverted to
the exterior.
Fields description
User
This box is checked by default; the destination number of the diversion may be modified by
Description
the terminal user in customization mode (key i + programmed key).
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Digits
This field is used to define the possible destination number of the PCX diversion for a fixed
Description
diversion.
Content 18 figures maximum
This field is used to define the prefix of the trunk group seizure containing the activation
Description request for a PCX diversion. This number can be selected from a list that can be accessed
via the button to the right of the field.
Buttons description
This button is used to access the list of prefixes for trunk groups seizure.
General description
This feature key is used to answer paging by prefix. It requires no parameters.
There are two types of paging by prefix:
l paging via "mode 2" prefix (using ESPA protocol): the caller enters the paging number followed by
the pager number; the called party dials the reply number followed by the handset number.
l paging via "mode 4" prefix : the caller enters the paging prefix, then, depending on the paging
equipment, makes a voice announcement or enters the pager number; the called party dials the
paging reply number.
Fields description
User
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General description
This feature key is used to answer paging by suffix. It requires no parameters.
Remember to:
l define a suffix for activating a paging on the screen Order Codes (Service Codes)
(Numbering directory),
l define a paging answer prefix on the Internal dialing plan screen,
ATTENTION: l authorize the terminal to activate paging on the Handset configuration: Category of
services (Part 1) screen,
l assign a paging type to the system on the Subscribers misc. (Part 3) screen,
l program the pager number of users with paging equipment on the Handset
configuration: Misc. screen.
Fields description
User
General description
This feature key enables the user to access his/her speed dialing numbers and numbers recorded in the
Save SPD. It requires no parameters.
The terminal's individual speed dialing parameters can be set on the Handset configuration: Individual
speed dial screen.
Fields description
User
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General description
This feature key is used so that an extension of an active attendant group can reserve a trunk group (the
last one has the number 500) to be used by all the attendants. Each subscriber of the active attendant
group can then use the trunk group to make connections with the network.
Fields description
User
CLIR
General description
This feature key is used to activate the secret identity of the caller for his/her next call, in dial by
overlapping mode. The identity of the subscriber is not transmitted. The secret identity of the caller is
also an ISDN service that can be accessed in block mode dialing. This key requires no parameters.
The secret identity can be activated permanently on an extension by using the Handset configuration:
Category of services (Part 1) screen.
Master diversion
General description
This feature key is used to activate or deactivate a specific diversion as well as the LED signal or the
associated icon.
A subscriber can have as many as three Master diversion keys:
l one for personal calls,
l one for group calls,
l one for selective diversion.
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l define the prefixes for activating the diversions in the Internal dialing plan.
l program, for a selective diversion, the caller lists and destination numbers of
each list on the Selective diversion screen.
If diverting to an external destination number, there is a special configuration (see
heading More details on external diversion).
Fields description
User
This box is checked by default; the destination number of the diversion may be modified by
Description
the terminal user in customization mode (key i + programmed key).
Digits
Type of diversion
Immediate
Individual calls are immediately transferred to the programmed destination number
(in advance or on activation of the service).
Forwarding on busy
If the extension is busy, calls are transferred to the programmed destination
number (in advance or on activation of the service).
Immediate grp.
Calls sent to all groups linked to the extension are transferred to the programmed
destination number (in advance or on activation of the service).
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Selective
Depending on the callers' number, calls may or may not be transferred to a pre-
programmed destination number on the Selective diversion screen.
Do not disturb
The user refuses all calls; internal calls are released, external calls are transferred
to the active attendants group.
Text answering
Internal calls are released after displaying the text feature on terminals equipped
with a display. External calls cause the extension to ring, the text function is
Values offered on terminals equipped with a display.
Paging
Calls are transferred to the user's pager.
Cancel all
The activated diversion is cancelled.
Follow me
Calls are transferred to the programmed destination number in advance or on
activation of the feature. The service is activated from the call destination
extension.
Only one active individual diversion is authorized per extension (activation of a new
Restrictions diversion cancels and replaces the previous one).
A text answer diversion can only be activated on a terminal with a display.
General description
This feature key lets the user temporarily withdraw from a hunting or attendants group to which he/she
belongs.
ATTENTION: Remember to authorize, if needed, the routing of the last subscriber of the group on the
Subscribers misc. (Part 1) screen.
Restrictions
This feature is not available on the S0 extensions.
Fields description
User
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This box is checked by default; the number of the group may be modified by the terminal
Description
user in customization mode (key i + programmed key).
Group No.
This field is used to define the directory number of the hunting group or attendants group
Description
from which the user wants to withdraw.
Content 8 figures maximum
Sub-address
General description
This feature key is used to add a sub-address to the number dialed in block mode dialing before
transmitting it. It requires no parameters.
The addition of a sub address to a dialed number is an ISDN service that can be accessed in block mode
dialing.
General description
This feature key makes an audio signal available in addition to the icons when the user's terminal is
supervising other subscribers. It requires no parameters.
The user can help one or several other users to manage their communications by using the supervision of
one or several terminal resource keys of this user's terminal, with call audio supervision. The calls
coming in on the supervised resource key are signaled in the same way on the associated supervision key.
The supervision keys are a type of resource key. Their parameters are set on the screen Individual key
programming.
Fields description
User
Transfer
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General description
This feature key is used to establish a communication between a correspondent on hold and a current
correspondent. The latter is not necessarily on line with the user. The transfer can take place either:
l after talking to the second correspondent,
l when the user detects the callback (the second correspondent did not answer),
l when the user is on hold on the extension of the second correspondent.
l when the user has activated paging for the second correspondent (he/she has not yet answered
the paging),
l in the routing phase for the second call after dialing an external number.
This key requires no parameters.
Lock / Unlock
General description
This feature key allows the user to authorize or forbid the use of his/her terminal, i.e.:
l access to programming,
l making an external call,
l access to text mailing, individual speed dialing or last calling numbers,
l activation or cancellation of a diversion, etc.
This key requires no parameters.
Remember to define the activation prefix for the lock/unlock function on the Internal
ATTENTION:
dialing plan screen.
Fields description
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User
Transfer to VMU
General description
This feature allows an incoming call to a subscriber's phone set to be transferred to the Voice Mail Unit
(VMU) of another subscriber.
There are two ways in which this feature can be implemented, depending on the phone set used:
l by feature code (all phone sets)
l by User Programmable Key (if supported by the phone set)
These are described below.
By feature code
On all phones, the Transfer to VMU function can be performed for an incoming call using a numeric
feature code. Once the incoming call has been answered, this code is typed into the phone's keypad
followed by the extension number of the subscriber to whose VMU the call is to be transferred.
To use this feature, it must first be enabled (for all phones in the system) in the OMC tool, as follows:
1. In OMC, navigate down the path Common Data > Features in Conversation.
2. In the Features in Conversation screen, select the "Transfer to VMU" option in the Feature field.
3. In both the Start and End fields, enter the numeric feature code that you wish to use for this
function.
4. Click on the Add button and then on the OK button.
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Supervision Groupware
General description
This feature key, available as of OmniPCX Office RCE R9.0, allows a set to act as a supervisor and receive
notifications (display of both calling and called parties) for incoming calls presented to specified
subscribers. This feature is available for recent handsets.
Up to 50 supervision keys can be defined on a PBX; including Groupware, Manager and Assistant
supervision functions. The groupware supervision keys are a type of feature keys. Their parameters are
set on the screen Individual key programming.
The time for the display of a notification or application pop-up can be modified via Timer labels:
l The NotiAppTim label specifies the display time of the notification application (3 seconds by
default)
l The TmpMenLTim label specifies the display time of the notification pop-up (5 seconds by default)
NOTE: It is possible to configure several Supervision Groupware keys on the same supervisor phone set.
Fields description
Monitored No.
As for Selective Monitoring, this key allows to monitor all the direct calls to the supervised
subscriber.
However, there is no notification for calls forwarded or diverted to a supervised
subscriber, or for calls distributed via a group call (hunting group, attendant group).
Restrictions
Direct calls to the primary set cannot be monitored by a Supervision key defined with the
directory number of the secondary set. To supervise a call to a Multi-set, the Supervision
key has to be defined with the directory number of the primary set.
An ACD group call CAN be supervised provided that the ACD agent is supervised by another
PBX subscriber. This is possible because the ACD engine calls the ACD agent directly using
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the directory number and the ACD engine makes a transfer from the virtual ACD port to
the ACD agent.
Call Type
Description Radio buttons are used to define the type of supervised calls .
Internal
Only internal calls are supervised.
External
Values
Only external calls are supervised.
Both
Internal and external calls are supervised.
Audio control
This box, unchecked by default, is used to link the Supervision Groupware key to
Description
an existing Audio Signal Supervision key.
Buttons description
This button is used to delete all the directory numbers that have been
programmed for the supervised subscriber.
Supervision Manager
General description
This feature key allows a set to act as supervision manager.
Up to 50 supervision keys can be defined on a PBX; including Groupware, Manager and Assistant
supervision functions. The manager supervision keys are a type of feature keys. Their parameters are set
on the screen Individual key programming.
Fields description
Assistant
Description This field is used to define the directory number of the assistant.
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Supervision Assistant
General description
This feature key,allows a set to act as supervision assistant.
Up to 50 supervision keys can be defined on a PBX; including Groupware, Manager and Assistant
supervision functions. The assistant supervision keys are a type of feature keys. Their parameters are set
on the screen Individual key programming.
Fields description
Manager
Get Call
General description
This feature key, available as of OmniPCX Office RCE R9.1, enables a user to switch a call from a mobile
phone to its associated desktop phone (multi-set association). As of OmniPCX Office RCE R10.1, this
feature key enables a user to switch a call from the desktop phone to its associated DECT phones.
This feature key is available for Alcatel-Lucent 8&9 series sets (including Alcatel-Lucent IP Touch 8 series
phone Extended Edition).
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Macro 1 key
General description
The control macro 1 key lets the user call an extension and automatically activate interphone intrusion
on that extension. It is possible to activate dynamic routing on this key.
The interphone intrusion enables a user calling another internal user, who doesn't answer, to force
switch the terminal to free-hands mode if it has the feature.
ATTENTION: The terminal must have authorization to activate interphone intrusion. This
authorization is defined on screen Handset configuration: Category of services (Part 1).
Fields description
User
This box is checked by default; the internal number of the extension to be called may be
Description
modified by the terminal user in customization mode (key i + programmed key).
Digits
This field is used to define the internal directory number of the subscriber to be called.
Description
This number must be defined on screen Internal dialing plan.
Content 8 characters maximum
Description If this box is checked, dynamic routing is available when the key is used.
Buttons description
This button can only be accessed if the use of dynamic routing is authorized on the
feature key. It gives access to screen Handset configuration: Dynamic routing.
It is used to program the dynamic routing parameters associated with this control macro
key.
Macro 2 key
General description
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A control macro 2 key allows an external number to be called, to activate automatically the account
code feature and to allot the account code to the call.
An account code makes it possible to charge the cost of a call to a client account.
The activation prefix of the account code feature must be defined on the Internal dialing plan screen.
The account code must have been defined on the Account code tablescreen ( Barring directory).
Fields description
User
This box is checked by default; the external destination number of the call may be
Description
modified by the terminal user in customization mode (key i + programmed key).
Digits
This field is used to define the external destination number of the call (without the trunk
Description
group seizure prefix).
Content 18 characters maximum
Direction
Description This field is used to define the type of access to the number called.
Access: the call is made via a special line
Values
Trunk group: the call is made via a trunk group seizure
Phys. Addr./No.
Sub-address
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ACCOUNT CODES
This field is used to define the account code to be assigned to the call. This code is to be
Description selected from a list accessed via the drop-down menu. It must have been defined on the
screen Account code table (Barring directory).
Content 4 figures maximum
Buttons description
Macro 3 key
General description
The control macro 3 key is used to activate the calibrated loop service and to transmit dialing after a
timeout. Transmission of a calibrated loop is necessary when the user wants to access certain features
offered by the analog network operator (analog public net line).
Fields description
User
This box is checked by default; the number to transmit may be modified by the terminal
Description
user in customization mode (key i + programmed key).
Digits
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Description This field is used to define the dialing to be sent after transmission of a calibrated loop.
Content 18 characters maximum
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