REPORT

Vietnam's Technology Trends

2023 - 2025
MARCH. 2023 www.digital.fpt.com.vn

Imagine. Innovate. Lead.

 DxReports
Vietnam's Technology Trends 2023 - 2025

Overview
In the context of macroeconomics have many According to FPT Digital, some key technologies
unpredictable changes such as inflation, such as Cloud computing, IoT, AI, Cybersecurity
geopolitical tensions, and economic instability, and other prominent technologies such as
businesses may continue to face challenges but Blockchain, Big Data, Data Analytics, Metaverse...
can also receive special opportunities in 2023. will be widely applied to production activities in
However, according to a survey by the Ministry of the near future, the period of 2023-2025. Cloud
Planning and Investment in 2022, only 2.2% of Computing helps manufacturing companies
enterprises can really reach the maturity of efficiently store and manage data, reduce
digital, master technology and software to make infrastructure costs, and increase flexibility and
business decisions. According to Cisco, Vietnam ease of management. IoT allows devices to
ranks 57 out of 146 countries in terms of connect with each other and transmit data about
digitization, a relatively low rate compared to the production process, helping manufacturers
Vietnam's technological potential. Therefore, accurately track production and detect errors
Vietnamese businesses need to accelerate the quickly. AI will be used to enhance performance
digital transformation process with core and automate manufacturing processes such as
technologies in the digital ecosystem. identifying defects in the production process,
providing solutions to reduce problems and
increase productivity. Blockchain allows to track
the entire production process, from raw materials
to the final product, while ensuring the accuracy
and safety of data. As such, these technologies
not only help to optimize the production process,
improve quality, and reduce costs by product,
but also simplify and optimize the process of
managing and tracking production activities,
while minimizing breakdowns and increasing
production reliability.

However, the adoption of these technologies still

relies on various factors such as supporting
procedures, investment roadmaps and the
readiness of business when immigrating to new
systems. Detailed will be listed in FPT Digital’s
report.

DxReports - March 2023 01

 Analyze
FPT Digital report on “Vietnam's Technologies Trend 2023 -2025",
includes:

01 Cloud Computing 03

02 Internet of Things (IoT) 11

03 Artificial Intelligence (AI) 18

04 Cybersecurity 24

05 Prominent technologies: 30

Blockchain

Big Data + Data Analytics

Metaverse

DxReports - March 2023 02

 Vietnam's Technology Trends 2023 - 2025

Cloud Computing
TH E C O RE I N DI GI TA L TECHNOLOGY P L AT FORM

01.
 01 - Cloud Computing

Vietnam in The Cloud’s World Map

WORLD VIỆT NAM

CLOUD
SUPPLIER
SERVICES 490.3 BILLION
USD
REVENUE 459 BILLION
USD
Growth rate 18% Growth rate 17%

Vietnam enterprises
provides 20% domestic
market share in terms of
33% Cloud infrastructure
services.

OTHERS
5% 20%
VIETTEL
OTHERS 30%
VNPT
20%
FPT
25%
20%
NHÀ CUNG CẤP
CLOUD VIỆT NAM
16%

26%

Cloud Computing is the delivery of computing Cloud computing is a key factor to support the
services—including servers, storage, databases, development of other modern technologies
networking, software, analytics, and intelligence such as Artificial Intelligence (AI), Data analytics,
—over the internet (“the cloud”). Cloud Internet of Things (IoT), Metaverse...
computing services increasingly chosen by
many businesses because it helps businesses
reduce investment costs for hard systems,
optimize the storage and processing process a
large amount of data.

DxReports - March 2023 04

 01 - Cloud Computing

Cloud market in Compared to the world, Vietnam is considered

to have many initiatives in the field of Cloud and
Vietnam grows fast is on the rise, but Vietnam still ranked 53/76th in
the ranking of Cloud Ecosystem Index in 2022.
but not strong
enough

CLOUD REVENUE FORECAST IN VIETNAM

1200

1000

800

600

400

200

2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027

2022 GROWTH RATE 2027

CLOUD REVENUE FORECAST IN VIETNAM

459 MILLION
USD
ANNUAL
APPROXIMATE 17% 1 BILLION
USD

DxReports - March 2023 05

 01 - Cloud Computing

BENEFITS
of businesses when converting storage & data mining
solutions to Cloud

02

01

Increase operation
productivity
High adaptability,
fast expansion

04

03

Reduce operation
costs

Increase data
security

DxReports - March 2023 06

 01 - Cloud Computing

DISADVANTAGES
of businesses when converting
storage & data mining solutions to
Cloud

01 No strategic planning to invest properly in

terms of both quantity and quality for
storage activities and Data mining on Cloud

02 Lack of skillful human resources for

operation and management

03 Lack of data security when immigrate to

Cloud

04 Limited cloud services options with

reasonable prices and flexible adaption

DxReports - March 2023 07

 01 - Cloud Computing

Cloud is applied
intensively in various
key areas
FINANCE & BANKING
Direct access to data in the Cloud

TP Bank uses the advatange of Cloud

Computing to apply on cardless withdrawals
Practical example

through LiveBank – a Digital Banking system.

User data has been stored on the bank’s
system and is identified by Aritificial
Intelligience (AI) by using QR code, fingerprint,
FaceID.

MANUFACTURING
Direct access to data stored on Cloud
Smart device connecting in production chain

Glass material company – Piramal Glass –

Practical example

digitally transforms its manufacturing process

using Microsoft’s Azure IoT to remotely collect
data from all sensors in the producton line to
track, minitor and ensure quality in each stage;
response and report in real time.

DxReports - March 2023 08

 01 - Cloud Computing

RETAIL
Centrailized data synchroniztion on the system
Practical example

Pets At Home Company (UK) develops the application

‘Sales Assist’ - a sale assisstant that built on IBM
MobileFirst platform helps 400 stores nationalwide
share information, grade and rate product prices,
helping staff to update information goods in real time.

IT
Manage and process personal data on Cloud
Practical example

Google provides IT services thorugh SaaS protocol,

which help users do not have to install software
directly on their personal computers but still use
directly in the online platforms that Google provides,
such as Google Docs, Google Drive...

HEALTHCARE
Access, search and remote medical exmaination for patients

Teleheath platform is launched using

Practical example

Cloud infrastructure platform to provide

remote medical examination and
treatment for 328 district-level medical
facilitites in 47 provinces and cities in
Vietnam.

DxReports - March 2023 09

 01 - Cloud Computing

Edge Cloud Computing

The new generation of Cloud Computing
will be widely apply in the near future

Edge Cloud Computing, firstly, is

not an upgrade of traditional Cloud
Computing. It is a different
approach, more scattered to solve
the limitations of traditional
technology (such as the latency or
data traffict). In terms of definition,
Edge Cloud Computing is a network
technology that put computers and
network devices closest to the data
sources.

Advantages Edge Cloud Computing

adoption has been accelerated

Save data traffics CAGR of 12%

Increase the download speed The market reaches 65 billion USD

by 2025
Enhance data security

Fundamental development of new

technology, IoT

DxReports - March 2023 10

 Vietnam's Technology Trends 2023 - 2025

IoT – Internet of
Things
TH E AGE OF CONNECTI NG THI NGS

02.
 IoT – Internet of Things - The age of connecting things

IoT
The key technology in the global
Industrial Revolution 4.0
IoT - Internet of Things, is a connection between physical and virtual devices
capable of communicating automatically with each other using Internet
Protocol (IP).

15,4 Billion IoT connected devices

in 2023

19%
CAGR

380
293 BILLION USD
BILLION USD

2023 2025
Total World IoT Market Total World IoT
Revenue in 2023 Market Estimated
Revenue 2025

DxReports - March 2023 12

 IoT – Internet of Things - The age of connecting things

IoT is a potential “More than half of companies in Vietnam said that:

IoT is one of the top three technologies that will
market for impact the digital future of every business, of

development in which 36% of the companies that responded have

started using IoT solutions. This is the highest rate

Vietnam in Southeast Asia, on par with Singapore. "

IOT MARKET IN VIETNAM Smart Home - The most popular

IoT application use case in
Vietnam
24.03%
The range

2,3
Million homes already have smart
expected to
home devices, an increase of
grow at a CAGR
7.3 15.4% compared to 2021
BILLION USD

>2 BILLION
USD
179,3 Million USD of total Smart
Home revenue in Vietnam,
increased by 45.8%
2019 2025

DxReports - March 2023 13

 IoT – Internet of Things - The age of connecting things

Industrial production and smart home are

the 2 most popular IoT application areas

Industrial production

Applications

Digitize manufacturing plants with IoT

sensors installed in production lines

Remote factory control

Automatically notify about product status

and quality

Control the amount of inventory

Example
BMW factory in Regensburg, Germany. Using a smart factory model that connects 3,000
automated machines, robots, and traffic devices through Microsoft's management system
integrating IoT and artificial intelligence -AI. The system helps to detect strange noises,
mechanical errors in automobile production and assembly lines.

Smart Home

Applications

Automate house cleaning

Managing energy use in the home

Safe and secure

Remotely control and operate home

appliances

Example
Vivint is a custom built smart security system
that works to keep the home safe. The system
is capable of controlling outdoor cameras,
smart doorbells and smart locks. These
systems continuously monitor the home and
send out alarms in the event of unusual activity.

DxReports - March 2023 14

 IoT – Internet of Things - The age of connecting things

Health Example
Samsung smart
Application watches include
IoT for health includes tracking advanced health
applications to monitor the human body monitoring features
such as heart rate
Wearables
measurement, blood
Implant devices oxygen level, thereby
helping users to
Diagnostic equipment rated through monitor their own
Bluetooth or Wifi connection health status.

Application Example
A network of smart devices capable of
connecting and exchanging data with each
SMART other via the Internet, such as sensors,
cameras, traffic lights, bus navigation,
CITY computers or mobile phones, etc. Transport for London partners
with Siemens to install an adaptive
Traffic monitoring and controlling traffic light system in London that
reduces signal delays, optimizes
Air quality management
waiting times and automatically
Energy Optimization prioritizes traffic

Agriculture Examples

Application
Industry IoT helps control, monitor and Next Farm project – Solution to apply IT in Agriculture of
care for crops: Vietnam, is one of the companies operating in software
Automatic irrigation system technology industry that has many successful commercialized
products. Next Farm allows the irrigation system to be operated
Control and improve soil quality remotely based on analyzing data about the environment, plant
Optimize resource usage type, and plant growth stage and users can monitor these
parameters in real-time.

DxReports - March 2023 15

 IoT will grow more and
more popular with the
arrival of 5G
5G – 5th Generation, is the fifth generation of wireless mobile IoT is forecasted to grow
communication technology. 5G operates in higher bands than strongly in the near
previous networks, with fast speeds and stable connections with
future, and 5G networks
more devices, processing more data with very low latency,
making the system responsive in real-time. will be one of the most
important factors for this
With these benefits, 5G IoT will be increasingly applied in many
fields: increase.

01

Automotive industry

5G helps IoT connect cars with

advanced navigation systems that
control speed, signs, lanes, etc.

02

Smart Energy

Smart Energy reduces costs and

energy consumption. 5G uses only
half the energy of 4G when
transmitting the same amount of
data, and will reduce it by more than
10 times by 2025.

DxReports - March 2023 16

 IoT – Internet of Things - The age of connecting things

03

Medical

With 5G having a very fast connection

and very low latency, with a system of
IoT-connected medical devices,
doctors can perform surgery remotely.

04

Retail

IoT and AR – VR (virtual reality) will

increasingly be applied. Thanks to 5G,
brands can enhance the shopping
experience with widespread
connectivity at very high speeds and
low latency.

05

Logistics

5G connectivity will help IoT sensor

sensors work continuously, not only
helping to collect data in close to
real-time but also helping to store
diverse data for a long time due to
less energy consumption.

DxReports - March 2023 17

 Vietnam's Technology Trends 2023 - 2025

AI - Artificial Intelligence
NE W K NOWLEDGE OF THE DI GI TA L EC OSYST E M

03.
AI - New knowledge of the digital ecosystem

The global market for AI is forecasted

to grow strongly in the next decade

313.86$

227.46$
164.99$

119.78$

87.04$
Table:
Global AI
Market Size,
to 2925
2021 2022 2023 2024 2025

DxReports - Mar 2023 19

AI - New knowledge of the digital ecosystem

The market for the AI

will be

$119.78 billion
by 2022

and is forecast to reach

$313.86 billion
by 2025

Compound growth rate – The average CAGR for

this market from 2022 to 2030 is forecasted to reach 38.1%
The market in the Asia-Pacific region is forecasted
to grow the fastest, with a CAGR of 42%

The field of AI includes many technologies such as: Machine learning, Natural Language Processing, Speech
Recognition, Planning, Robotics.

Industries with high demand for AI applications include:

Retail & Bank Health

e-Commerce

Food Car Logistics

DxReports - Mar 2023 20

AI - New knowledge of the digital ecosystem

Technologies in the field of AI are widely

applied

Technology Machine Natural language Speech

learning processing recognition

Application Image recognition, voices, Translation, chat, voice Document search,

emotions, behaviors, recognition, etc. timetable arrangement,
patterns, etc. meeting organization,
etc.

Purpose Media and advertising Perform in-depth analytics, Improve work

support, security support, increase customer productivity
etc. experience, etc.

Morningstar has applied Accenture's ALICE project Apple has developed

Practical
machine learning to develop assists 2800 legal Alexa and Siri on its
example the Quantitative Ratings tool, professionals worldwide in iPhone lineup. By
which helps them evaluate analyzing contracts and analyzing the owner's
investment efficiency 6 times finding terms by processing voice, these virtual
more. The system has been contract wording assistants can
taught to understand understand the human
indicators that measure voice and make voice
investment performance, requests on the phone
thereby making an
assessment

AI Artificial intelligence

DxReports - Mar 2023 21

AI - New knowledge of the digital ecosystem

Technology Planning Robotics Vision

Application Scientifically based future Manage supply chain, Self-driving cars,

forecasting optimize production intrusion detection,
processes, etc. cancer detection, X-ray
analysis, traffic analysis,..

Purpose Reduce procedures and save 24/7 operation, operation in Quickly and simplify
time, increase accuracy for hazardous environments,... processes, improve
forecasting, react quickly to products and services,
changes,... reduce costs,...

Omdena has partnered with Advantech has teamed up Orbital Insight has
Practical
Carryt to optimize shipping with NVIDIA to build robots carried out an aerial
example routes by using AI for that apply AI technology to image extraction and
transportation planning, to automate the work of observation project,
reduce carbon footprint and warehouses, stores, and using vision technology
protect the environment malls for image analysis at the
Hengyi site in Brunei

AI Artificial intelligence

DxReports - Mar 2023 22

AI - New knowledge of the digital ecosystem

Success stories

Identify customers quickly and accurately

with AI technology – eKYC
Problem
One of the leading retail banks in Vietnam faces the problem of how to identify customers automatically without
having to meet customers directly.

Result

Accuracy reaches Number of input errors

95% 25%
Average processing time from Customer confirmation time

0.7 to 1.2s 70% (reduce to

10 seconds)

Solution
The Bank has cooperated with FPT to apply FPT. AI - eKYC into the bank's customer identification process. The
operating process of the technology takes place as follows:

The customer accesses Customers take a Return photo

bank’s application on the portrait photo. verification results.
phone.

S1 S2 S3 S4 S5 S6

Customers take a photo of ID Photo verification. In this stage, AI Enter data into the data
card, etc. for identification. At this technology will verify whether the portal. At this step, there
step, AI technology will collect photo taken by the customer is the will be human involvement
data about customers. same as the image on the ID card, to correct if an error occurs.
etc., or not.
DxReports - Mar 2023 23
 Vietnam's Technology Trends 2023 - 2025

Cybersecurity
E NS URE THE SAFETY OF THE NEW TECHN OLOG Y EC OSYST E M

04.
Cybersecurity – Ensure the safety of the new technology ecosystem

Cybersecurity is ranked second in the

cloud transition portfolio
As more businesses operate and conduct business in the digital environment, and as IT evolves at an increasingly
rapid pace, the risks in cyberspace continue to rise. As a result, businesses must be fully equipped with a network
security system to reduce risks to business operations.

5 factors influencing the cybersecurity market

01 04

Internet penetration rate Increased Cybercrime

The rate of internet access among Vietnamese The global number of cyber-attacks and the
people is rising, with the country ranking fifth in cost to cybercriminals is rapidly increasing. As a
the Asia-Pacific region by 2022. result, businesses must strengthen their cyber
defenses to keep their operations safe.

02 05

Remote working is becoming more Cyberspace Warfare

popular
Governments may be required to take measures
Companies are increasingly at risk of cyber- to protect and respond to attacks on the
attacks as a result of vulnerabilities in IT systems country's Internet system as a result of global
used in remote work environments. economic and political uncertainty.

03

Digital business model transformation "Cybersecurity promotes

business trust, which in turn
Online shopping trends encourage the creation
promotes long-term business
of digital business models. Cybercriminals are
always looking for ways to obtain information growth."
from online businesses and customers.
Sources: PwC, Statista

DxReports - Mar 2023 25

Cybersecurity – Ensure the safety of the new technology ecosystem

Businesses in Vietnam must prioritize

cybersecurity
Vietnam's Cyber Security (CS) market will grow rapidly in 2022, reaching a revenue of 246.7 million USD, a 20.1%
increase over 2021. The market is expected to reach $300 million USD by 2023.

According to the FPT Digital survey, risk management and VCS have the lowest scores in the survey to assess the
readiness of Vietnamese businesses for digital transformation, with an average of 2.4/5 points.

03 Targets of Cybersecurity Attacks Trending Cybersecurity Attack Types

in Recent Times

Mobile
IoT
Cl

e
ou

ur
ct
d

ru
st
fra

ck
in

tta
d

a
ou

are
Cl

alw
on

M
ck

in
ability
ta

ln er
At

Vu
k
r re nc y attac
cu
virtual

e and Banking
Financ
y
olog
hn
Tec
n
atio
nform
I
g
rin
tu
ac
uf
an
M

Sources: PwC, FPT Research &

Analytics Center

Industries with the highest number of cyber attacks

DxReports - Mar 2023 26

Cybersecurity – Ensure the safety of the new technology ecosystem

Data and finance are the two most

common targets of cyber-attacks in
Vietnam

Data stealing

Hackers steal system source code, personal data, customer information, and other
information when they gain unauthorized access to a company's database system as
well as the national database.
Data has now become an asset that hackers target when they attack businesses.

Hackers disseminate user information

In 2018, hackers attacked and stole the data of 163 million user accounts on a
Vietnamese company's system, including: password, username, email, phone number,
date of birth, etc.

Financial fraud
Financial fraud includes things like installing spyware, hijacking user sessions, and
exploiting security flaws in online financial services.

Spoofing emails, personal phone numbers, designing malicious code to target e-

wallets, stealing online banking information, and so on are all common types of
attacks.

Credit card fraud campaign using fake bank messages

There were over 600 domains impersonating reputable large banking institutions in
Vietnam in the third quarter of 2022, as well as many anonymous messages.
These messages instruct the user to click on fake links that contain malicious code,
allowing money to be stolen from the user's account. The damage is estimated to be in
the tens of billions of Vietnamese Dong.

DxReports - Mar 2023 27

Cybersecurity – Ensure the safety of the new technology ecosystem

5
trends that are
expected to emerge
in Vietnam's
cybersecurity market

Artificial Intelligence (AI) - AI has brought significant changes to

01. cybersecurity. AI has played an important role in the development of
automated security systems, natural language processing, facial
Artificial Intelligence recognition, and automated threat detection. However, it is also used
to bypass the most recent data control security protocols. As a result,
AI-enabled threat detection systems can predict new attacks and
immediately notify administrators of data breaches.

With the start and growth of 5G networks, the Internet of Things (IoT)
02. will bring in a new era of continuous connectivity. Connecting
multiple devices increases the risk of introducing external
5G and IoT vulnerabilities or software bugs that are difficult to detect. In
comparison to other architectures in the industry, the 5G architecture
is new and requires extensive research to identify vulnerabilities and
protect the system from outside attacks. As a result, manufacturers
must be extremely cautious when developing modern 5G hardware
and software to control data intrusion.

DxReports - Mar 2023 28

Cybersecurity – Ensure the safety of the new technology ecosystem

Data will continue to be a top priority for businesses around the world.
03. Protecting digital data, whether for an individual or an organization, is
a major goal today. Any minor flaw or bug in your system or software
Data Security browser is a potential vulnerability for hackers to exploit to access
personal information. Several data regulations have been issued:
GDPR or Resolution No. 13/NQ-CP approving the Vietnamese
government to create a law on personal data protection.

Modern cars like smart cars have automated software that connects
04. cruise control, door locks, airbags, and advanced driver assistance
systems in a way that is easy for the driver to use. Because these cars
Smart cars can talk to each other through Bluetooth and WiFi, hackers may be
able to find more ways to attack them. By 2023, more hackers are
likely to take control of vehicles or use microphones to listen in on
conversations. So, self-driving or autonomous vehicles need to use a
system that is even more complicated and has strict rules about
security.

More and more business operations are moved to or built directly in

05. the Cloud, so security methods need to be constantly checked and
updated to keep data from leaking. Even though cloud apps are
Cloud Computing designed to keep users safe, they could still be a major source of
errors, malware, and phishing attacks.

DxReports - Mar 2023 29

 Vietnam's Technology Trends 2023 - 2025

Other technologies
H AV E B EEN DEVELOP I NG I N THE NE A R FUT UR E

05.
Other technologies have been developing in the near future

Big Data and Data Analytics

WORLD

2023

$41.5 billion

2038

$345.5 billion

30.4% billion USD 2023 2038 Compound

Annual Growth Rate – CARG

VIETNAM

Investment priorities

Ranked No. 1 (52%) in the IT category that will increase the 2023 budget
Accounts for the 2nd proportion of IT investment annually (ranked after
Cloud)

Benefit

Increase Make accurate data- Set up a

business driven decisions financial plan
operational
efficiency

Effective Know your

resource customers
management

Areas of application

Digital Government Retail, e-commerce Production Agriculture

Source: Statista, Gartner

DxReports - Mar 2023 31

Other technologies have been developing in the near future

Success stories

Use smart cameras to help manage

customer data

Background
Vincom, a large chain of commercial centers, with an area of more than 200,000m2,
needs to collect information about shoppers for effective management and launch
programs to increase point-of-sale revenue.

Result
Analyzed customer behavior and
data with 126.000 visits/day

Accuracy rate
95%
Solution
VinBigData has consulted and provided modern technology solutions such as
smart camera systems with facial recognition, collecting purchase behavior,
thereby helping to analyze data to help make appropriate programs as well as
increase management efficiency.

DxReports - Mar 2023 32

Other technologies have been developing in the near future

Blockchain
WORLD

2021

$6.6 billion

2025

$25 billion

69.4% Compound Annual

Growth Rate - CARG

VIETNAM

No. 1 in the world for cryptocurrency acceptance

No. 2 ASEAN in terms of crypto holders

Benefit

Honesty Stored Reduce operational Exact query

Guaranteed Permanently management costs

Industries that are being applied in Vietnam

Decentralized Finance (De-Fi) Online Games (Game-Fi)

Industries that will be widely applied in the coming years

Logistics Education Health Bank

Sources: Statista, Gartner

DxReports - Mar 2023 33

Other technologies have been developing in the near future

Success stories

Blockchain helps retail companies ensure

the quality of supplier data

Background
Trust Your Supplier realizes 2 major issues when the retailer works with
suppliers: supply chain disruptions and quality expectations. These two
problems make finding a good supplier time-consuming in verifying
information and increase the cost of validation.

Result

% %
More than 70% reduction in 50% reduction in data validation Improve legislation by checking
onboarding time to suppliers. costs suppliers' international
certifications, e.g. GRI, ISO,...

Solution
Trust Your Supplier has partnered with IBM to develop an open platform based on Blockchain technology, allowing
companies to share data with authorized partners. The platform allows data to be validated by third parties such as
Dun & Bradstreet, Eco Vadis, Rapid Ratings. After a company's data is confirmed, a web portal is created, allowing
for improved legislation, improved risk management, and reduced onboarding time for suppliers.

DxReports - Mar 2023 34

Other technologies have been developing in the near future

Metaverse
WORLD

2022

$120 billion

2030

$5000 billion

41.6% Compound Annual

Growth Rate Forecast –
CARG (2023-2030)

VIETNAM

Starting to be applied in industries such as Retail, Tourism, Real Estate, Game

Launching Metaverse Technology Village in Da Nang
Game Axie Infinity once reached a capitalization of up to $ 8.5 billion

Benefit

Improve customer Enhance communication Build brand image

experience at work

Effective employee Create new revenue streams

training and coaching from digital assets

Areas of application

Media & Retail & Education & Production Health

Entertainment E-commerce Training

Sources: Statista, Gartner

DxReports - Mar 2023 35

Other technologies have been developing in the near future

Metaverse is widely applied, helping to

change the experience in many industries

Industry Fashion, luxury goods Financial Services

Application Virtual costumes NFT Web 3.0 Web 2.0

Purpose Generate new Nurturing Reach new Employee

revenue customer customer training
loyalty segments

Success Gucci Adidas NFT HSBC bought Bank of

auctioned a collection in virtual real America has
stories virtual version association estate on The applied virtual
of the with Bored Ape Sandbox reality to train
Dionysus bag Yatch Club platform to employees,
on Roblox, reaches over reach e-sports including
after the US$100 million enthusiasts "financial
auction each in sales towns" and
bag was worth telecommunic
$4000 -ations centers

DxReports - Mar 2023 36

Other technologies have been developing in the near future

Ngành Consumer goods Retail Real estate

Application Digital assets Virtual Virtual reality/ Virtual/ Digital twin

experience Augmented Online store
reality

Purpose Nurture customer loyalty Enhance Enhance Reduce operating

customer brand costs
experience presence

Neft P&G Beauty Dyson has Samsung A real estate

Success
Launches has allowed opened a opened a company in New York
stories Nerf Hub customers to virtual store, store on the created digital copies
Product experience accessed by Decentraland of the properties they
Line on the virtual virtual reality platform in owned. As a result,
Roblox story technology, early 2022, they developed a
BeautySphere allowing simulating cost-effective
customers to the Samsung operating model that
"travel" and 837 store in earned $170,000 in
experience New York costs
the products
there

DxReports - Mar 2023 37

 Report
Conclusion Vietnam's Technology Trends 2023 – 2025

With impressive numbers forecasting the growth rate of

Cloud Computing, IoT, AI, etc., in the world and Vietnam, it
can be seen that the application of new technologies in
production and business is an undeniable trend. The near
future of production and business will depend heavily on the
development and application of these technologies.
Businesses should invest to increase competitiveness and
improve production and business efficiency, quickly increase
productivity, reduce costs, improve product quality, increase
flexibility or increase responsiveness to customer
requirements. To achieve these results, FPT Digital provides
some recommendations. Firstly, businesses need to define
specific goals when applying new technologies to ensure
that the investment is effective and brings real benefits to
businesses. Next is to train personnel with sufficient digital
competencies so that they can use and apply them
effectively and prudently in protecting the information and
data of customers, partners, and businesses to ensure safety
and reliability. In addition, always check with relevant policies
to ensure that the use of new technologies by businesses is
legal and compliant.

DxReports - Mar 2023 38

Report

Vietnam's Technology Trends

2023 - 2025

FPT DIGITAL

HANOI - HEAD OFFICE

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