MCR
MCR
(2) SUBMITTED UPDATED CITIZEN’S CHARTER TO ARTA ON JULY 25, 2020: [ / ] Yes [ ] No
(3) LIST OF ALL FRONTLINE SERVICES AND CORRESPONDING LEGAL BASIS
Page 1
Endorsement of Civil None Mun. Ordinance
Reg. Doc to PSA No. 2015-07-416
Applic.for Change of RA 9048-An act authorizing Section 1-14 Mun. Ordinance March 21, 2001
First Name(CFN) & the C/MCR & Consul No. 2015-07-416
Correction of Clerical General to correct a CE or
Error(CCE) CFN in the Civil Registry
Doc w/o need of judicial
process
Applic for RA 10172- An act further Section 1-7 Mun. Ordinance Aug. 15, 2012
CCE(Gender & Date authorizes the C/MCR & No. 2015-07-416
of Birth-mo & date Consul General to correct
only) the day & mo in the date of
birth and SEX appearing
the Civil Registry Doc w/o
need of judicial process
Migrant Pet for CCE AO No. 1 s of 2002- IRR on Section 10; Rule 4-18 Mun. Ordinance July 24, 2001
& CFN the Implementation of RA No. 2015-07-416
9048
Application for A.O. no 1 s. 1993 -IRR of Rule 11 Mun. Ordinance
Supplemental report Act No. 3753 No. 2015-07-416
Out of town applic A.O. no 1 s. 1993 -IRR of Mun. Ordinance
for leg., supp report Act No. 3753 No. 2015-07-416
RA 9255
Issuance of Birth, Mun. Ordinance Revised Revenue Code of 2015
Marriage & Death No. 2015-07-416
Certificate/CTC
Issuance of None Memo. Of 2007
CENOMAR &SECPA Agreement(MOA)
Page 2
Mun. Ordinance No. IRR of RA No. 3753 & other A.O. no. 1 - Rule 5, 7-8, Mun. Ordinance
2015-07-416 Laws on Civil Registration 18-24, 40-46 No. 2015-07-416
Mun. Ordinance No. IRR of RA No. 3753 & other A.O. no. 1 - Rule 5, 7-8, Mun. Ordinance
2015-07-416 Laws on Civil Registration 18-24, 40-46 No. 2015-07-416
Page 3
(4) SERVICE INFORMATION PER GOVERNMENT SERVICE 3
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
Requirement Legal Basis Client Steps/Procedures as Legal Basis Total Total Fees to
indicated in the Citizen’s Processing be Paid
Charter Time
5 days &
TOTAL
15 min.
Page 4
GOVERNMENT SERVICE: REGISTRATION OF CERTIFICATE OF DEATH (COD)
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
Requirement Legal Basis Client Steps/Procedures as Legal Basis Total Total Fees to
indicated in the Citizen’s Processing be Paid
Charter Time
TOTAL 15 mins.
Page 5
GOVERNMENT SERVICE: DELAYED REGISTRATION OF BIRTH (COLB), MARRIAGE(COM) AND DEATH (COD)
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
Requirement Legal Basis Client Steps/Procedures as Legal Basis Total Total Fees to
indicated in the Citizen’s Processing be Paid
Charter Time
1. Negative result from PSA RA 3753 – 1. Approach employee in Citizens 30 mins. 0-15 yrs 150
2. Joint Affidavit of two disinterested persons w/ Implementing charge and present the Charter 16-20 yrs 250
21 yrs above
12 days &
TOTAL w/ SECPA
30 mins.
1,120.00
Page 6
GOVERNMENT SERVICE: OUT OF TOWN DELAYED REGISTRATION OF BIRTH & MARRIAGE
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
Requirement Legal Basis Client Steps/Procedures as Legal Basis Total Total Fees to
indicated in the Citizen’s Processing be Paid
Charter Time
Page 7
GOVERNMENT SERVICE: APPLICATION FOR LEGITIMATION OF CHILD & RA 9255
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
Requirement Legal Basis Client Steps/Procedures as Legal Basis Total Total Fees to
indicated in the Citizen’s Processing be Paid
Charter Time
- signed the child w/ attestation of the mother for 8-17 yrs Civil Wait while the document 30 min.
- signed by the child w/o attestation of the mother for Registration. is being reviewed
Family Code
18 yrs old
of the Phil. 2.Present O.R.
5. Marriage Certificate of the parents
6. Advisory on Marriage of the Parents
7. Handwritten document
8. Or Any public documents showing affiliation of the child
9. CTC
Page 8
GOVERNMENT SERVICE: ENDORSEMENT OF CIVIL REGISTRAY DOCUMENTS TO THE PSA
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
Requirement Legal Basis Client Steps/Procedures as Legal Basis Total Total Fees to
indicated in the Citizen’s Processing be Paid
Charter Time
2.Present O.R.
Page 9
GOVERNMENT SERVICE: APPLICATION FOR CHANGE OF FIRST NAME & CORRECTION OF CLERICAL ERROR
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
Requirement Legal Basis Client Steps/Procedures as Legal Basis Total Total Fees to
indicated in the Citizen’s Processing be Paid
Charter Time
CHANGE OF FIRST NAME (CFN): RA 9048-An 1. Approach Employee Citizens 7 mos., CFN-
1. PSA copy of birth/marriage/death act in charge & present all Charter 10 days 3905.00
2. Any (3) of the following: authorizing & 40
the supporting
a) Baptismal Certificate e) Medical record the C/MCR & mins CCE-
Consul documents
b) Voter’s affidavit f) Business record 1905.00
c) Employment record g) Marriage certificate General to
d) GSIS/SSS record i) School record correct a CE
or CFN in the 2. Wait
3. Employer’s certification w/ no pending case or Affidavit
Civil Registry
Of unemployment with no pending case
Doc w/o need 3. Publication for
of judicial Change of First
process
8. SPA/Authorization letter if authorized representative Name (CFN)
9. ID's of the person who give authority and the
authorized person 4. Present O.R.
Page 10
b) Voter’s registration record g) Medical record
c) Employment record h) Business record
d) GSIS/SSS record i) School record
e) Marriage certificate j) Police clearance
Additional requirements if middle or last name to be
corrected;
authorized person
7 mos., 10
CFN-3905.00
TOTAL days & 40
mins CCE-1905
Page 11
GOVERNMENT SERVICE: APPLICATION FOR CORRECTION OF GENDER & DATE OF BIRTH(MONTH & DATE
ONLY)
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
Requirement Legal Basis Client Steps/Procedures as Legal Basis Total Total Fees to
indicated in the Citizen’s Processing be Paid
Charter Time
Page 12
GOVERNMENT SERVICE:
MIGRANT PETITION FOR CORRECTION OF CLERICAL ERROR (CCE) & CHANGE OF
FIRST NAME(CFN)
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
Requirement Legal Basis Client Steps/Procedures as Legal Basis Total Total Fees to
indicated in the Citizen’s Processing be Paid
Charter Time
CHANGE OF FIRST NAME (CFN): AO No. 1 s of 1. Approach employee in Citizens 12 days & 1605.00
1. PSA copy of birth/marriage/death 2002- IRR on charge Charter 30 min.
2. Any (3) of the following: the
a) Baptismal Certificate e) Medical record Implementation & present all the
b) Voter’s affidavit f) Business record of RA 9048 documents
c) Employment record g) Marriage certificate
d) GSIS/SSS record i) School record
3. Employer’s certification w/ no pending case or Affidavit Wait while the document
Of unemployment with no pending case
is being reviewed
4. NBI clearance
5. Police clearance 1. Publication for CFN
6. CTC (Petitioner) 2. Present O.R. for
7. Proof of publication CCE
8. SPA/Authorization letter if authorized representative
9. ID's of the person who give authority and the
authorized person
Page 13
1. PSA copy of birth/marriage/death
2. Any (3) of the following:
a) Baptismal certificate
b) Voter’s registration record g) Medical record
c) Employment record h) Business record
d) GSIS/SSS record i) School record
e) Marriage certificate j) Police clearance
f) Passport k) NBI clearance
12 days &
TOTAL 30 mins 1605.00
Page 14
GOVERNMENT SERVICE: APPLICATION FOR SUPPLEMENTAL REPORT
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
Requirement Legal Basis Client Steps/Procedures as Legal Basis Total Total Fees to
indicated in the Citizen’s Processing be Paid
Charter Time
2 mos. & 15
TOTAL mins
100.00
Page 15
GOVERNMENT SERVICE: OUT OF TOWN APPLICATION FOR LEGITIMATION, RA 9255 & SUPPLEMENTAL REPORT
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
Requirement Legal Basis Client Steps/Procedures as Legal Basis Total Total Fees to
indicated in the Citizen’s Processing be Paid
Charter Time
2 mos. & 15
TOTAL mins
100.00
Page 16
GOVERNMENT SERVICE: ISSUANCE OF BIRTH, MARRIAGE & DEATH CERTIFICATE OR CERTIFIED TRUE COPY
(LOCAL)
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
Requirement Legal Basis Client Steps/Procedures as Legal Total Total Fees
indicated in the Citizen’s Basis Processing to be Paid
Charter Time
1. For authorized representative A.O. no 1 s. 1. Approach employee Citizens 2 mos. & 100.00
a) SPA/Authorization letter 1993 -IRR of in charge and submit Charter 15 min.
b) Valid ID’s of the person who give authority & Act No. 3753
documents
authorized representative
2. Present O.R.
Page 17
GOVERNMENT SERVICE: ISSUANCE OF CENOMAR & SECURITY PAPER(SECPA) OF BIRTH, DEATH & MARRIAGE
CERTIFICATE
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
Requirement Legal Basis Client Steps/Procedures as Legal Total Total Fees
indicated in the Citizen’s Basis Processing to be Paid
Charter Time
1. For authorized representative MOA with 1. Approach employee Citizens 15days & 355.00
a) SPA/Authorization letter PSA in charge and submit Charter 25 min.
b) Valid ID’s of the person who give authority & documents
authorized representative
2. Present O.R.
15days &
TOTAL 25 mins
355.00
Page 18
GOVERNMENT SERVICE: ENDORSEMENT OF AMENDED/ANNOTATED CIVIL REGISTRATION DOCUMENTS WITH COURT ORDER
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
Requirement Legal Basis Client Steps/Procedures as Legal Total Total Fees
indicated in the Citizen’s Basis Processing to be Paid
Charter Time
1. Court Decision A.O. no. 1 - 1. Approach employee Citizens 2 mos. & 300.00
2. Certificate of Finality Rule 5, 7-8, in charge and submit Charter 25 min.
3. Certificate of Registration, Certificate of Authenticity 18-24, 40-46
documents
Signed by the city civil registrar where the court exist.
4. Authorization letter 2. Present O.R.
5. ID’s of the person giving authority and the authorized
Person
. For authorized representative
a) SPA/Authorization letter
b) Valid ID’s of the person who give authority &
authorized representative
15days &
TOTAL 25 mins
355.00
Page 19
GOVERNMENT SERVICE: APPLICATION FOR MARRIAGE LICENSE
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
Requirement Legal Basis Client Steps/Procedures as Legal Total Total Fees
indicated in the Citizen’s Basis Processing to be Paid
Charter Time
1. CENOMAR(both parties) A.O. no. 1 - 1. Approach employee Citizens 11 days & 1550.00
2. Birth Certificate (both parties) Rule 5, 7-8, in charge and submit Charter 30 min.
3. Pre-Marriage Counselling 18-24, 40-46
documents
4. Parents consent if contracting party’s between the age
Of 18-21 years old 2. Fill up application
5. Parents advice if contracting party’s between the age form
Of 21-25 years old
6. Legal guardian declared by the court if both parents are Client wait
Not available
3. Present O.R.
7. Death certificate if one of the contracting party is
Widow/widower 4.Client claim their marriage
license
If one of the contracting party is a foreigner:
1. Legal capacity to contract marriage in the Philippines
2. Divorce papers if divorcee
Page 20
1. Affidavit of cohabitation notarized by a lawyer
Page 21