SAP Invoice Correction Request
SAP Invoice Correction Request
G
eneral SAP Invoice Correction Request Processing Flow
The whole process began with the normal Sales Order – Delivery
Order – Billing sequence until the marketing admin received a
complaint from the customer regarding the wrong price or quantity.
This issue should be addressed without having to cancel the billing
document.
As you may see on the picture, in the last step of the process, the
system will generate a Credit Memo (more on this will be explained in
the billing process).
You have the previous billing document. Now, let’s create SAP Invoice
Correction Request.
6. Let’s select the “Sales” tab. In this tab, we are going to fill out the
“Order Reason” field as one of mandatory requirement for SAP invoice
correction request document.
Those line items carry the same value and quantity. In the credit item,
the system will credit the full value and you cannot change it; in the
debit side however, you may change the quantity or pricing. The net
value will reflect the calculation between credit and debit item.
You also can change the price. If that is the case, do the following:
1. The Sales Manager may run the standard report to look up if there is
new complain document created today through transaction VA05N. In
the selection screen, put the necessary information to filter out the
document specific to the Invoice Correction Request. Click the
Execute button .
Run VA05N and Fill the Necessary Fields
2. Run the transaction VA02 and open the document number you have
found on the previous step.
SAP Invoice Correction Request Overview Screen in Change Mode
Note that in the SAP standard system, the invoice correction request
is characterized as a credit memo request, thus whether the net value
results in positive or negative, the system the system will always
generate a credit memo based on the standard copy control
procedure.
If, for example, you want the system to create a debit memo for
negative amount of net value and generate a credit memo for positive
amount net value, you have to create additional documents in the
customizing and configure the copy control accordingly.