BeoSound 8

Type 2905 - 2906

Service Manual - version 1.0

English

This Service Manual must be returned

with the defective parts/back-up suitcase !
CONTENTS

Survey of modules .................................................................... 1.1

How to service .......................................................................... 1.2

Repair tips ................................................................................ 2.2

Fault flow chart ........................................................................ 2.4

ServiceTool . .............................................................................. 3.2

Speaker calibration ................................................................... 3.3

Final check after repair . ............................................................ 3.4

Replacement of modules .......................................................... 4.1

Specification guidelines for service use ...................................... 5.1

Block diagram . ......................................................................... 6.1

Wiring diagram . ....................................................................... 6.3

Available parts .......................................................................... 7.1

Change log:

Ver. 1.0 . ................................................................ Original release

 Survey of modules 1.1

Survey of modules

67

69
68
58
48 04 01 48

999 Module, Main chassis Incl. PCB01, PCB04, PCB68, PCB69

PCB48 NTC
PCB58 Control & IR
PCB67 iPod docking
1.2 How to service

How to service

Front line service

The overall service strategy is to service the products in the local stores or in a
qualified service center. Exchange modules must be returned for repair at Bang &
Olufsen, Module Repair Department.
Fault description must be made in the Retail Order System, Exchange Module.

BeoSound 8 will be serviced on chassis/module level only as described in the

Service Manual.

Only the necessary information on how to dismantle/assemble, fault-find on

module level, replace and adjust electronics/mechanics will be described.

The static-protective field service kit must always be used when the product is
disassembled or modules are being handled.

Other service issues

This product does not have pincode protection.

Preparations before service

Fault explanation and demonstration

Before troubleshooting is initiated, let the customer demonstrate the fault, if
possible.

Recommended tools for service

B&O ServiceTool MKII
USB to serial service cable for BeoSound 8 (used with ServiceTool MKII)
Motorised screw driver incl. different bits
BeoSound 8 product cover
White gloves
Soft lint-free cloth
 How to service 1.3

Handling and cleaning

Static electricity
Static electricity may damage the product.
STATIC ELECTRICITY
MAY DESTROY THE
PRODUCT Static-protective field service kit.
A static-protective field service kit must always be used when the product is
disassembled or modules are being handled.
Follow the instructions in the guide and use the ESD-mat for both old and new
ESD modules.

Please note:
When mains voltage on the product is required, remove the connection between
the product and the ESD-mat.

The chassis or modules must always be connected to the static-protective field

service kit or placed in an ESD-proof bag.

Symbol of safety components

When replacing components with this symbol, the same type has to be used, also
the same values for ohm and watt.
The new component is to be mounted in the same way as the replaced one.

Cleaning
Please refer to the chapter ‘Final check after repair’ or the User’s guides.

Transport and handling

It is recommended to use the product cover when transporting the product.
The product cover can be ordered.

Waste of Electrical and Electronic Equipment (WEEE)

Electrical and electronic equipment, parts and batteries marked with this symbol
must not be disposed of with normal household wastage; all electrical and
electronic equipment, parts and batteries must be collected and disposed of
separately.
Your Bang & Olufsen retailer will advise you of the correct way of disposal in your
country.
1.4
 Repair tips - Fault flow chart 2.1

Repair tips - Fault flow chart

Repair tips ....................................................................................... 2.2
Cannot switch on ........................................................................... 2.4
Cannot be operated with remote control ........................................ 2.5
No light in keyboard when activating key . ...................................... 2.5
Keyboard not working .................................................................... 2.6
No sound at all ............................................................................... 2.6
No sound in one of the speakers .................................................... 2.6
 2.2 Repair tips

Repair tips

Indicator light
The indicator light

Green The light is green when BeoSound 8 is switched on.

Orange The light is orange when playback is paused or muted.
Red When BeoSound 8 is switched to deep sleep, the light flashes red
once. Press and hold for more than 5 seconds for ‘deep sleep’.

In ‘deep sleep’, the power consumption is very low, however a docked iPod/iPhone
or iPad is not charged. This function can only be obtained by close-up operation.

Speaker unit check

Measure the impedance of the speaker unit to determine if the fault is caused by a
speaker unit.
It is recommended to measure on the terminals on the speaker unit.
The speaker must be disconnected from BeoSound 8.

Nominal value Limits

Woofer 4.5 ohm 3 - 8 ohm
Tweeter 5.5 ohm 4 - 10 ohm

If the speaker unit is outside the limits, it is defective and must be replaced.

PCB48, NTC
If the temperature around the PCB48, NTC becomes too high, the amplifier turns
down the volume.

Keyboard test
Use a multimeter to measure the keys on the keyboard. The test point next to
each key is grounded when the key is activated

VOL UP

8
CK722 58

PREVIOUS NEXT

STANDBY

21

VOL DOWN
 Repair tips 2.3

Test points on PCB58, Control & IR

There are some test points on the PCB58, Control & IR. These can be useful when
troubleshooting.

Test point Measuring

CK702 IR IN 3.3V pulses
CK717 IR 3.3V 3.3V
CK719 3.3V (for LED) 3.3V
CK720 VOL UP LED 3.3V LED on / 0V LED off
CK721 VOL DOWN LED 3.3V LED on / 0V LED off
CK722 PREVIOUS LED 3.3V LED on / 0V LED off
CK723 NEXT LED 3.3V LED on / 0V LED off
CK724 RED LED 3.3V LED on / 0V LED off
CK725 BLUE LED Not used
CK726 GRREEN LED 3.3V LED on / 0V LED off

CK720

58
CK722

CK723
CK702
CK724
CK725
CK719 CK726
CK717

CK721
2.4 Fault flow chart

No
Fault symptom:
Cannot switch on
Yes
Possible causes:
999 Module, Main chassis
Place iPod/iPhone/
PCB58, Control & IR
iPad in docking. Confirm mains on
PCB67, iPod docking Re-connect mains
Is it OK?
charged?

Connect PC with Confirm IR 3.3V on Connect PC with Confirm IR 3.3V on

Replace 999 Replace 999
music to USB. test point CK717 on music to USB. test point CK717 on
Module, Main Module, Main
Can BeoSound 8 PCB58, Control & IR Can BeoSound 8 PCB58, Control & IR
chassis chassis
switched on? OK? switched on? OK?

Confirm IR on test Confirm IR on test

point CK702 on Replace PCB58, point CK702 on Replace PCB58,
PCB58, Control & IR Control & IR PCB58, Control & IR Control & IR
OK? OK?

Replace 999 Replace 999

Module, Main Module, Main
chassis chassis

Check docking Check docking

Replace PCB67, iPod Replace PCB67, iPod
visually for faults visually for faults
docking docking
OK? OK?

Replace 999 Replace 999

Module, Main Module, Main
chassis chassis
 Fault flow chart 2.5

No
Fault symptom:
Cannot be operated with remote Check remote Replace remote
control control
control
Yes
Possible causes:
Remote Control
999 Module, Main chassis
PCB58, Control & IR
Confirm IR 3.3V on
Replace 999
test point CK717 on
Module, Main
PCB58, Control & IR
chassis
OK?

Confirm IR on test
point CK702 on Replace PCB58,
PCB58, Control & IR Control & IR
OK?

Replace 999
Module, Main
chassis

Confirm 3.3V on
Fault symptom: Replace 999
test point CK719 on
Module, Main
No light in keyboard when activating PCB58, Control & IR
chassis
OK?
key

Possible causes:
999 Module, Main chassis
PCB58, Control & IR
Check all test points
for LED. Refer to Replace 999
page 2.3 Module, Main
Is there 3.3V when chassis
activating key?

Replace PCB58,
Control & IR
2.6 Fault flow chart

Check all keys on

No
PCB58, Control &
IR. Refer to Replace PCB58,
Fault symptom: keyboard test on Control & IR
Keyboard not working page 2.2
Keyboard OK? Yes
Possible causes:
999 Module, Main chassis
PCB58, Control & IR

Replace 999
Module, Main
chassis

Replace 999
Module, Main
Fault symptom: chassis
No sound at all

Possible causes:
999 Module, Main chassis

Check the speaker

unit, refer to page Replace defektive
Fault symptom: 2.2. speaker
No sound in one of the speakers Speaker OK?

Possible causes:
999 Module, Main chassis
Speaker

Replace 999
Module, Main
chassis
 ServiceTool - Calibration - Final check after repair 3.1

ServiceTool - Calibration - Final check after repair

ServiceTool ..................................................................................... 3.2
Considerations before connecting the ServiceTool to the product . .. 3.2
Contents in ServiceTool . ................................................................. 3.2
Survey of features in ServiceTool ..................................................... 3.2
Speaker calibration ......................................................................... 3.3
Final check after repair . .................................................................. 3.4
Insulation test ................................................................................. 3.4
Product information . ...................................................................... 3.4
Check all sources are working correctly . ......................................... 3.4
Clean the product . ......................................................................... 3.4
3.2 ServiceTool

ServiceTool

Considerations before connecting the ServiceTool to the product

- Disconnect the product from the mains supply
- Follow the instructions described in the ServiceTool

Contents in ServiceTool
ServiceTool contains complete information concerning:
- How to connect ServiceTool to the product
- List of functions handled by ServiceTool
- Instructions for using the functions

Survey of features in ServiceTool

The ServiceTool contains the following features:
- Read out the product serial no.
- Read out software versions
- Key in the product serial no. after replacing 999 Module, Main chassis
- Key in speaker values for calibration after replacement of speakers
- Update the software version
 Speaker calibration 3.3

Speaker calibration
Filter calibration on 999 Module, Main chassis.

The speaker units are individually measured and the 999 Module, Main chassis
must be calibrated accordingly.

Calibration must be performed when either speaker unit or 999 Module, Main
chassis is replaced.

Calibration must be performed by means of ServiceTool MKII.

Refer to ServiceTool MKII.
3.4 Final check after repair

Final check after repair

The final check after repair describes the activities needed to ensure that the
product will be returned in perfect condition to the customer.

The contents is:

- AC leakage test
- Check product information
- Restore the setup and check connections and sound
- Final cleaning of the product

Insulation test
Each set must be insulation tested after having been dismantled. Make the test
when the set has been reassembled and is ready to be returned to the customer.
Flashovers must not occur during the testing procedure!
Make the insulation test as follows:
Short-circuit the two pins of the mains plug and connect them to one of the
terminals of the insulation tester. Connect the other terminal to ground on the
AUX socket.

Note!
To avoid damaging the set it is essential that both terminals of the insulation tester
have good contact.
Slowly turn the voltage control of the insulation tester until a voltage of 2.5 kV
and max. 10mA is obtained. Maintain that voltage for one second, then slowly
turn it down again.

Product information
Check that the serial number is correct.

Check all sources are working correctly

Check that sound on all sources are working correctly.

Clean the product

Never use alcohol or other solvents to clean any part of the product!

Cabinet surfaces
Wipe dust off the surfaces using a dry, soft cloth.
Remove grease stains or persistent dirt with a soft, lint-free, firmly wrung cloth,
dipped in a solution of water containing only a few drops of mild detergent, such
as washing-up liquid.
The speaker cover may also be cleaned with a soft brush mounted on a vacuum
cleaner, set to the lowest level.
 Replacement of modules 4.1

Replacement of modules
Remove fabric frame ...................................................................... 4.2
BeoSound 8 in service position ....................................................... 4.3
Replace PCB48, NTC . ..................................................................... 4.6
Replace PCB58, Control & IR or aluminium panel ............................ 4.7
Replace PCB67, iPod docking ......................................................... 4.8
Replace 999 Module, Main chassis ................................................. 4.9
Replace woofer ............................................................................ 4.10
Replace tweeter . .......................................................................... 4.11
Replace battery in BeoSound 8 remote control . ............................ 4.12

Warning – Disconnect mains and wait 45 seconds before dismantling

BeoSound 8 Power Supply and the local power supplies on the different boards
must be discharged before dismantling. This is done by disconnecting from the
mains, and then waiting 45 seconds before replacing any modules.

Warning – Static electricity

Static electricity may damage the product.
ESD A static-protective field service kit must always be used when the product is
disassembled or modules are being handled.

ESD-Mat Notice!
All modules must be placed on the ESD-mat or in an ESD-proof bag.

Purpose of replacement of modules

Short instructions for replacement of the available modules, with reference to
additional illustrations:
- The correct sequence for replacing modules
- Text and illustrations
- Reference to adjustment

After replacement of modules

Replaced parts Action
999 Module, Main chassis The speaker units are individually measured and the
999 Module, Main chassis must be calibrated
accordingly. Calibrating must be performed when
either speaker unit or Main chassis is replaced. After
replacement of 999 Module, Main chassis, insert
serial number in the product Use SeviceTool MKII.
Update to newest software be mean of ServiceTool
MKII.
Woofer or tweeter The speaker units are individually measured and the
999 Module, Main chassis must be calibrated
accordingly. Calibrating must be performed when
either speaker unit or Main chassis is replaced. Use
SeviceTool MKII.
4.2 Replacement of modules

Remove fabric frame

- Remove feet

- Insert a small pin, such as a straightened paper

clip in the hole under the front foot and push
the fabric frame off
 Replacement of modules 4.3

BeoSound 8 in service position

+ 4.2 Remove fabric frame

- Remove cable cover

- Disconnect all cables

- Remove screws

4x
PH2

- Remove screws

14x
PH2

- Gently pull out baffles

! Attention cables
4.4 Replacement of modules

- Disconnect cables

White
Black

Blue
Black

48CN705/706

- Pull off aluminium rings

- Remove screws

4x
PH2

- Remove screws

4x
PH2
 Replacement of modules 4.5

- Remove the small piece of seal and pull out

cables with rubber gasket
! Remember to mount seal again when assembly

- Gently pull out chassis

! Attention cables

- Disconnect cable

67CN902
4.6 Replacement of modules

Replace PCB48, NTC

+ 4.2 Remove fabric frame

- Remove screws
- Gently pull out woofer
! Attention cables

6x
PH2

- Disconnect cables

Blue
Black

48CN705/706

- Remove screw

1x
PH2

- Placement of terminals when mounting woofer

 Replacement of modules 4.7

Replace PCB58, Control & IR or aluminium panel

+ 4.3 BeoSound 8 in service position

+ 4.9 Remove 999 Module, Main chassis

- Remove screws

4x
PH2
4.8 Replacement of modules

Replace PCB67, iPod docking

+ 4.3 BeoSound 8 in service position

- Remove screws

3x
PH1
 Replacement of modules 4.9

Replace 999 Module, Main chassis

+ 4.3 BeoSound 8 in service position

After replacement see page 4.1

- Disconnect cable

58CN701

- Remove screws

6x
PH2
4.10 Replacement of modules

Replace woofer
After replacement see page 4.1
+ 4.2 Remove fabric frame

- Remove screws
- Gently pull out woofer
! Attention cables
6x
PH2

- Disconnect cables

Blue
Black

48CN706

- Remove screw
- Mount PCB48, NTC on the new woofer

1x
PH2

- Placement of terminals when mounting woofer

 Replacement of modules 4.11

Replace tweeter
After replacement see page 4.1
+ 4.2 Remove fabric frame

- Remove screws
- Gently pull out tweeter
! Attention cables
4x
PH2

- Disconnect cables

White

Black
4.12 Replacement of modules

Replace battery in BeoSound 8 remote control

- Remove screws
- Pull of black backcover

2x
PH0

- Placement of battery
 Specification guidelines for service use 5.1

SPECIFICATION GUIDELINES FOR SERVICE USE BeoSound 8

Type no. 2905 - White, 2906 - Black
Markets Albania, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain,
Belgium, Botswana, Bulgaria, Brazil, Canada, Chile, China, Croatia,
Czech Republic, Denmark, Dominican Republic, Dutch Antilles, Egypt,
Estonia, Faroe Islands, Finland, France, Georgia, Germany, Ghana,
Greece, Greenland, Holland, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Korea,
Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg,
Malaysia, Mexico, Monaco, Morocco, New Zealand, Nigeria, Norway,
Oman, Pakistan, Panama, Peru, Philippines, Poland, Portugal, Qatar,
Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovak Republic,
Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand,
Turkey, UK, Ukraine, United Arab Emirates, Uruguay, USA,
Uzbekistan, Vietnam, Virgin Islands

Mains voltage 100 - 240 V 50 - 60 Hz

Power consumption Typical: 10 Watt/Standby: 0.4 Watt

Operating conditions 10-40°C, 50-104°F

Dimensions W x H x D / Weight 66.1 x 23.9 x 16.4 cm / 4.25 kg - 26 x 9.4 x 6.5”/ 9.35 lbs

Material Painted plastic, Aluminium and fabric

Colours Aluminium/white with white fabric frame
Aluminium/Black with black fabric frame
Fabric frame accessories Black, blue, green, purple, yellow, white

Options 0, 4, 5
Operation BeoSound 8 remote control (included)
Beo5/Beo4 remote control (not included)

Frequency range 38 - 20,000 Hz

Cabinet principle/Net. Volume Closed box 1.3 litres

Power amplifiers Bass/midrange: 70W/4 Ohm Class D

Tweeter: 35W/4 Ohm

Speakers Bass/Midrange: 2 x 110 mm/5” cone

Tweeter: 2 x 19 mm/3/4” dome

Magnetic shielded No

Position switch Free, wall, corner

Connections
iPod/iPhone/iPad connector

AUX Line in, 2 x RCA Phono connector, L/R

USB USB Mini-B

Pin 1 USB detect
1 2 3 4 5 Pin 2 Data -
Pin 3 Data +
Pin 4 N.C.
Pin 5 GND
5.2 Specification guidelines for service use

Software update Minijack stereo

Pin 1 Shield : DGND
1
Pin 2 Inner : RXD3
3
Pin 3 Outer : TXD3
2

Mains inlet
Too see the different types of mains lead see exploded view in the
Live Retail Ordering System

Neutral
 Block diagram 6.1 6.1 Block diagram 6.1

Block diagram

12MHz
HID Control
SPDIF out
USB AUDIO
SDATA/Signal/SPDIF
PC/iTUNES Master clock
PMC2706
D-class
Serial Driver
48kHz/24bit DIR I2S
BCLK=64Fs +
24.576MHz SRC TAS5142
Master

AK4122
33.8688MHz SDATA/Signal/SPDIF
DSP I2S PWM controller PWM
slave slave
SDATA/Signal/SPDIF
MCKL=256Fs
USB BCLK=64Fs LR clock D-class
Host 16bit Driver
controller
iPod/iPhone SDATA/Signal/SPDIF TAS5142
BU9541 LR clock
I2C
Bit clock Bit clock
Apple chip NOR-FLASH
BTL
65W/4 ohm x 2
TAS3108 TAS5086 35W/6 ohm x 2
SDATA/Signal/SPDIF 12.288MHz Slave Slave
AUX AD
I2C
PCM1808

Master POSITION SW [0:1)

48kHz/24bit
BCLK=64Fs
Slave RGB LED [0:2]

MPU TACT SW [0:4] LED [0:4]]

UART
Remote A

10MHz UART
FW update
6.2 6.2 6.2
 Wiring diagram 6.3 6.3 Wiring diagram 6.3

Wiring diagram
999 Module, Main chassis

01 69

Mainboard Input board

7/7pins
CN110
9/9pins 9/9pins
CN102 CN703
>< ><
>< ><
>< ><
< <
><
>< ><
>< ><

Right 4/4pins
CN104
<
<
<
<
8/8pins 8/8pins
CN107 CN704
68

>< >< SW board

>< ><
48
2/2pins 2/2pins < <
NTC CN706 CN109 > >
> >

4/4pins
Left CN103
<
<
<
< 10/10pins 10/10pins
CN101 CN802
< <
< < 04
48 < <
Power Supply
NTC 2/2pins 2/2pins
CN706 CN111
< <
> > < <
> >

20/20pins 20/20pins 8/8pins 8/8pins

CN701 CN108 CN105 CN902
67
> > >< ><
> > >< >< iPod docking
58 >
>
> > > >
Control & IR > > > >
> >
< <
< <
> >
< <
< <
< <
< <
< <
< <
< <
< <
7.1 Available parts 7.1 7.1 Available parts

Available parts
BeoSound 8 9

9
67 9011
9001 9011
8 8
9
8 2
9002
9
2
9003
7 2 9012
2
9013
999
9004
7

9017 7
7 Incl. PCB67
9005 9014
6
6
58 9015
9006 4
5
6 7
1
4 5 7 9016
1
4 4
4 4
1
5
9008 4 9001
2 1
9018
9009 4
2 5
2 4
9010 4
2 3

2 4 1
1
2
48 9019 9003

2 Battery 2 pcs.
2
Alkaline 1.5V - LR61 - E96 - AAAA
2
Not for sale
9002

1
9004
4 1
4
4 1
9005
1
2 4
4
2
2 9007
3 4
2 4
1 1
2
2
48 9008

2
2 9009
2

9010
 Available parts 7.2

BeoSound 8 9001 3332106 Damping material

9002 3340370 Seal
9003 3340371 Seal
9004 3321590 Aluminium ring
9005 3340372 Seal f/baffle
9006 3440312 Baffle, left
9007 3440313 Baffle, right
9008 8480443 Tweeter
9009 8480442 Woofer
9010 1604617 Fabric frame, green
1604619 Fabric frame, purple
1604621 Fabric frame, yellow
1604645 Fabric frame, white
1604646 Fabric frame, black
1604648 Fabric frame, blue
9011 2542228 Wall bracket
9012 3160678 Cable cover, black
3160679 Cable cover, white
9013 6100245 Mains cable, EU - 2.5A 1.8M, black
6100261 Mains cable, EU - 2.5A 1.8M, white
6100328 Mains cable, UK - 2.5A 1.8M, black
6100265 Mains cable, UK - 2.5A 1.8M, white
6100306 Mains cable, US - 2.5A 1.8M, black
6100264 Mains cable, US - 2.5A 1.8M, white
6100248 Mains cable, AUS - 2.5A 1.8M, black
6100263 Mains cable, AUS - 2.5A 1.8M, white
6100247 Mains cable, JP - 7A 1.8M, black
6100262 Mains cable, JP - 7A 1.8M, white
6100386 Mains cable, Korea - 3A 3M, black
6100271 Mains cable, Korea - 3A 3M, white
6100040 Mains cable, China - 2.5A 1.8M, black
6100266 Mains cable, China - 2.5A 1.8M, white
6100125 Mains cable, TWN - 2.5A - 125V 3M, black
6100151 Mains cable, TH -2.5A 1.8M, black
9014 3452196 Rear cover incl. PCB67, black
3452198 Rear cover incl. PCB67, white
9015 3103284 Foot, aluminium
9016 3103280 Foot
9017 3332107 Foam block
9018 2568188 Aluminium panel
9019 8053217 Remote control
Battery 2 pcs. - Alkaline 1.5V - LR61 - E96 - AAAA - Not for sale

48Module 8005180 PCB48, NTC

58Module 8005635 PCB58, Control & IR

67Module 8005866 PCB67, iPod docking, black

8005885 PCB67, iPod docking, white

999Module 8052430 Main chassis

6275008 Set of wires

Screws etc. 1 2930185 Rubber bushing

2 2010013 Screw 3 x 10mm
3 2010016 Screw 3 x 8mm
4 2010011 Screw 3 x 14mm
5 2010012 Screw 3 x 8mm
6 2010015 Screw 3 x 8mm
7 2010014 Screw 3 x 6mm
8 2010017 Screw 2.3 x 8mm
9 2010010 Screw 4 x 28mm

Parts not shown 3376296 Product cover

6271201 ServiceTool cable

Packing 3393441 Packing, complete, black

3393442 Packing, complete, white
3391522 Outer carton

Guides Can be downloaded from the Retail System / BeoWise

7.3
Bang & Olufsen
DK-7600 Struer
Denmark

3538131 10-11