WWW.PLUMBINGCONNECTION.COM.

AU SUMMER 2020

WHAT’S THE GO
WITH OVERFLOW?
ASSESSING OVERFLOW EQUATIONS
USED TO DESIGN BOX GUTTER SYSTEMS

INSIDE:
PLUMBING A VERTICAL SUBURB
SPLASHING INTO THE CONNECTED WORLD
TAKING PRIDE IN PLUMBING
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 CONTENTS

COVER STORY

10 WHAT’S THE GO WITH OVERFLOW?

AHSCA Research and Training
Coordinator Dr Terry Lucke
discusses the appropriateness of
using the overflow equations from
AS/NZS3500.1 to design box gutter
systems as per AS/NZS3500.3.

10
FEATURES

16 COPING WITH COVID 42 PLUMBING SOFTWARE SOLUTION

Fergus job management software An Australian-based software
for trades and service businesses company is demonstrating
founder Dan Pollard shares three how technology can make time

20
key tips to help get you and your consuming and error-prone
business through 2020 while calculations a thing of the past.
coping with COVID-19.

20 TAKING PLUMBING TO NEW

HEIGHTS REGULARS
Find out how Hydrautech
designed a plumbing system 06 Editorial
for what is essentially a vertical 08 Industry news
suburb that is expected to house
38 Box gutters
some 7,000 people.
46 Prove It

32
28 AGA LISTED GAS FITTER SCHEME 50 Training off the page
As an industry first, The
Australian Gas Association
60 Products
(AGA) launched the AGA Listed 81 Trade stuff
Gas Fitter Scheme to increase
awareness around testing and
installation.

32 SPLASHING INTO THE

CONNECTED WORLD
Sean Carroll looks into Davey’s

42
new range of IoT products that 66 HEALTH
brings the plumbing market
more in line with the likes of the 70 BUSINESS
electrical and building industries.
74 TRANSPORT

4 PLUMBING CONNEC T ION Summer 2020

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 EDITORIAL

AND SO IT CONTINUES www.plumbingconnection.com.au

A
song that hit the charts in and the same or similar will no doubt GENERAL MANAGER
Jeremy Sweet
1987 by R.E.M titled ‘It’s the ensue around the country. Perhaps [email protected]
end of the world as we know now more than ever, training and
EDITOR
it’ pretty much sums up 2020. That’s education is vital for the future of the Justin Felix
speaking from a Victorian of course. industry and apprentices. 03 9542 9024
[email protected]
This year has been nothing that Until we can all breathe a collective
any of us could have imagined, but sigh of relief, once the worst of this EDITORIAL CONSULTANT
Jeff Patchell
at the time of writing, the Victorian is over, it’s important to focus on jeff [email protected]
Government has announced an something beyond the financials and
STAFF WRITERS
extension to Stage 4 restrictions that’s your mental health. Anna Hayes, Sean Carroll
and what appears to be an uncertain If you’re experiencing downtime, GRAPHIC DESIGNER
roadmap out of this unprecedented now might be the perfect time to take Sam Elliott
time. a break from the tools and business ADVERTISING TRAFFIC MANAGER
The uncertainty surrounding the operations to recoup. If you’re a Tracey Glanville
roadmap out of restrictions feels business owner, you’re going to need SUBSCRIPTION MANAGER
reflective of 2020 as a whole with to ensure you’re in the right head Brigitta Novosell
03 9542 9005
nobody really knowing how this will all space to lead your team through the
pan out. rest of this uncertain time, so be sure CONTRIBUTORS
Jon Palfrey, Ken Sutherland, John Fennel,
Many small – and even big – to check in on yourself before looking Frank Iapozzuto, Standards Australia
businesses have or will succumb after your staff.
ADVERTISING
to the recession and economic If you’re going through a difficult Angelo Sticca 03 9542 9011
downturn, while others are thriving. time, or need support for your staff, [email protected]

It’s highly unlikely the likes get in touch with the likes of MATES TO SUBSCRIBE 1800 623 214
Australia 03 9542 9000
of businesses in remote work in Construction who are here to train
New Zealand +61 3 9542 9000
and social platforms, as well as and support the industry in a range of Fax (with credit card details) 03 9542 9090
delivery services and even home areas pertaining to mental health and
furniture manufacturers could awareness.
have anticipated it would take a
global pandemic to see demand and WHAT A RIDE www.facebook.com/tradieconnection
profi ts skyrocket for their goods and After 19 years of motoring
services, but that’s the way the cookie correspondence for Across the www.linkedin.com/in/plumbing-connection/

crumbles sometimes. Trades, it’s time for us to farewell

www.twitter.com/PlumbingCXNMag
For the construction industry it Terry Martin. Terry has been at the
isn’t all doom and gloom just yet. fore of all things automotive related
While the full impact of the pandemic and will be sorely missed by the team By mail, please write to the address below
on the construction industry remains here at Lanella Media, and no doubt PUBLISHED BY:
to be seen, as will be the case across the many subscribers who have Lanella Media Pty Ltd
2/18-22 Lexia Place,
the Australian economy as a whole, benefi tted from his experience and
Mulgrave, VIC 3170
there will be challenges to overcome. knowledge. With that being said, we AUSTRALIA
ISSN 1034-3075
Thankfully, apart from Victoria, wish Terry all the best in his new role
the industry has remained open for and future endeavours.
Disclaimer: The opinions expressed in this magazine do
business, if not for some inevitable not necessarily reflect those of the publisher. Although
tweaks and changes here and there. all materials are checked for accuracy, no liability is
assumed by the publisher for any losses due to the use
We’ve seen Construction Skills Enjoy the read of material in this magazine. Copyright 2020 by Lanella
Media. All rights reserved. No part of this publication
Queensland (CSQ) announce a $42 may be reproduced, stored in a retrieval system or
million workforce training package transmitted in any form or by any means (electronic,
mechanical, photocopying, recording or otherwise)
to prepare for its eventual recovery, Justin Felix without the prior permission of Lanella Media.

6 PLUMBING CONNEC T ION Summer 2020

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 INDUSTRY NEWS

NEXT GEN DIAL BEFORE YOU DIG SUBBIES WELCOME OVERDUE “NFIA and MPAQ commend the
SERVICE PAYMENT FAIRNESS REFORM government for taking our feedback
Dial Before You Dig (DBYD) has Master Plumbers’ Association of on board and delivering this reform,
announced Deloitte Consulting and Queensland (MPAQ) and National which will make a positive impact on
Esri Australia as the providers for its Fire Industry Association (NFIA) our industry as a whole,” NFIA chief
next generation referral service set to have commended the Queensland executive Glen Chatterton says.
provide enhanced protection for $388 government’s delivery on its The addition to the building industry
billion worth of underground utility election commitment to bring fairness act delivers:
assets across the country. security of payment for the 240,000 ∫ A simplified project bank account
DBYD chief executive Stuart Queenslanders who work in the framework, now called trust
Burdack says the group was building and construction industry. accounts;
extremely pleased to collaborate “Finally, the subcontractors will be ∫ Greater prosecuting powers to the
with Esri Australia to provide the treated fairly and get paid on time and QBCC to investigate false statutory
next generation referral service and in full. declarations;
Deloitte in the development of the “We would not expect a nurse ∫ More ways for builders to recoup
digital platform that will operate the to work seven shifts and only get monies owed, including charges
new DBYD service. paid for three, but this is what has on land and payment withholding
“For more than two decades DBYD been happening to hardworking requests on financiers;
has remained one of Australia’s most tradies every day in Queensland,” ∫ Greater transparency of the
relevant and respected services MPAQ executive director Penny Cornah certification process to increase
prioritising worker safety and the says. consumer confidence;
protection of critical underground “There is not a single plumber in ∫ More eff ective regulatory
infrastructure, above all else,” he Queensland that has not experienced powers for the boards of architects
says. non-payment or extreme late and engineers, improving
“Our vision of ‘zero harm, zero payment on money owed for work confidence in the standards of
damage’ sits at the heart of our done. This legislation, which has safety and quality of the built
decision to pave a new, innovative created a simplified project bank environment; and
path forward for the DBYD service.” account framework, now called trust ∫ A statutory review into the role
Esri Australia are location accounts, has been implemented.” of property developers, including
intelligence specialists and will Penny adds that this $267 million their workplace practices, in the
leverage cutting-edge Geospatial stimulus for the construction industry, construction industry.
Information System (GIS) technology announced on Wednesday 15 July
in the development of a vastly 2020, is an important and positive The Project Trust Account system
improved referral service for DBYD. step forward that will benefi t tradies’ will be progressively extended across
Phase one of the project will businesses and create a security that Queensland’s $46 billion construction
see the delivery of self-managed will extend into their personal lives, sector from March 2021, while other
kiosks for reporting and information particularly in these uncertain times. protections will commence this year.
uploads; enhanced data integration
capabilities allowing the seamless
amalgamation of referral service NEW CPD TO BUILD INDUSTRY importance to practitioners.
data into web maps for analysis and UNDERSTANDING Online training provider, Pointsbuild
visualisation; map-based search The ABCB has announced the has been contracted by the ABCB to
functions; an improved user interface latest NCC Continuing Professional deliver the online courses.
and many more features. Development (CPD) courses which will Courses being developed for the
The next generation referral service be launching in mid-late 2020. The following practitioner groups include
will be built and tested over the courses give builders and plumbers compliance practitioners including
coming year and will ‘go live’ in the the opportunity to undertake online, building surveyors and inspectors;
latter half of 2021. self-paced and aff ordable training to design and engineering practitioners
advance their knowledge. including architects, designers,
As one of ABCB’s first responses to draftspersons, specialists and
the Building Confidence Report, these engineers (including fire and hydraulic)
are being developed in partnership and construct and install practitioners
with industry, government and subject including builders, plumbers, fire
matter experts. This ensure that protection practitioners and site/
topics are relevant and of the highest project managers.

8 PLUMBING CONNEC T ION Summer 2020

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 COVER STORY
PERFORMANCE SOLUTIONS

WHAT’S THE GO
WITH OVERFLOW?
AHSCA RESEARCH AND TRAINING COORDINATOR
DR TERRY LUCKE DISCUSSES THE APPROPRIATENESS OF
USING THE OVERFLOW EQUATIONS FROM AS/NZS3500.1 TO
DESIGN BOX GUTTER SYSTEMS AS PER AS/NZS3500.3.

I
t appears that there is an increasing a laboratory research study using a a tranquil and steady water surface.
tendency for building roof drainage tank with a tranquil and steady water These equations are valid in situations
designers to use water tank overflow surface. These equations are only valid where the overflow inlet is not fully
equations from Section 8.4.4 of AS/ in situations where the overflow inlet is submerged, i.e. open-channel flow
NZS3500.1:2018 (and its predecessors) fully submerged. They are not suitable conditions.
to develop box gutter performance for box gutter design.
solutions. This article examines the EQUATION 2:
suitability of this practice. EQUATION 1:
ܳ௪ ൌ ‫ܥ‬ௗ  ‫ כ ܾ כ‬ඥʹ݃ ‫݄ כ‬ଵǤହ
ܳ௢ ൌ ‫ܥ‬ௗ  ‫ כ ܣ כ‬ඥʹ݄݃
SECTION 8.4.4 – TANK OVERFLOW  Where:
The orifice and weir overflow discharge Where: Q w = Flowrate over weir (m3/s)
equations provided in Figures 8.4.4.1 Qo = Flowrate through orifice (m3/s) Cd = Weir coefficient (varies significantly
(A), 8.4.4.1 (B) and 8.4.4.1 (C) of AS/ Cd = Orifice coefficient (~0.61 for sharp- depending on shape of weir)
NZS3500.1:2018 were specifically edged orifice) b = width of weir (m)
developed for water tank applications. A = Cross-sectional area of pipe (m2) G = gravity (9.81m/s2)
The overflow equations are applicable G = gravity (9.81m/s2) h = head of water above orifice
in covered tanks with a tranquil and h = head of water above orifice centroid (m)
steady water surface profile as shown centroid (m)
in Figure 1. BOX GUTTERS
Tank overflow equations 8.4.4.1(2) Tank overflow equations 8.4.4.1(1), As discussed above, the orifice and weir
and 8.4.4.1(4) provided in Figures 8.4.4.1(3) and 8.4.4.1(5) provided overflow discharge equations provided
8.4.4.1(A) and 8.4.4.1(B) are variations in Figures 8.4.4.1(A) 8.4.4.1(B) and in Section 8.4.4 of AS/NZS3500.1:2018
of the historical orifice equation 8.4.4.1(C) are variations of the historical are applicable for use in water tanks
(Eqn. 1) developed by Italian physicist weir equation (Eqn. 2). These equations with a tranquil and steady water surface
Evangelista Torricelli (1608-1647) in are also based on the assumption of profile.

10 PLUMBING CONNEC T ION Summer 2020

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 COVER STORY
PERFORMANCE SOLUTIONS

Roof drainage box gutters are

long, straight, drainage components FIGURE 1
designed to convey roof runoff
Tranquil Steady
longitudinally and discharge it freely Water Surface
h h
from the end of the box gutter into a
Covered Tank d
sump below. Box gutters are subjected
to spatially varied flow conditions and
accordingly have extremely complex
flow variation throughout the length
of the gutter and at the outlet. This
circumstance becomes even more
complex where opposing flows of a d

gutter share an outlet and/or overflow.

Box gutters conveying roof water to
sumps clearly have no resemblance to
tanks, nor do they have a tranquil steady
water surface profile. It is a dubious
Q Q
practice to use tank overflow equations
to design overflow provisions for box Horizontal Side Overflow Vertical Pipe Overflow

gutter systems. It is also inappropriate

to develop an overflow solution in Figure 1 – Tank Diagrams provided in Figures 8.4.4.1 (A), 8.4.4.1 (B) in AS/
isolation, without due consideration NZS3500.1
of the varying water profile in the box
gutter.
Box gutters of building roof drainage Physical testing is the only reliable freely from the end of the gutter, in the
systems are subjected to very different method to accurately determine the full direction of flow, into a sump which has
operational conditions than those of a range of flow conditions that is likely overflow provisions at least equal to the
covered tank, or the laboratory-based to occur in a box gutter conveying roof total design flow.
model that was used to develop the water during a storm event in different Three alternative sump overflow
equations in question. configurations. designs are available in AS/
Roof drainage systems are designed Much research and hydraulic NZS3500.3:2018 namely, rainhead,
to operate effectively during intense testing was undertaken on box gutter sump/side overflow device and sump/
storm events where the inflow rates systems during the development high capacity overflow device. The
into the box gutters can fluctuate of AS/NZS3500.3:2018 (and its overflow of the rainhead device is a
greatly. This often produces highly predecessors). This research low-set weir in the direction of gutter
unsteady hydraulic flow conditions determined minimum box gutter flow, that discharges directly to the
(spatially varied flow) which results in depths, and a range of other factors atmosphere. The overflows of the sump/
significant water level changes within required to ensure roof drainage water side and sump/high capacity devices
the gutters. is conveyed safely in the box gutter discharge through weirs connected
These unsteady hydraulic flow to the sump without the risk of gutter to an overflow channel/duct, and an
conditions can also cause the location overtopping, flooding or building overflow pipe, respectively.
of the maximum water level within the damage. In the general method, the downpipe
gutter to change continually during a The outcomes of this, and other sizes required to safely drain the design
storm event (Figure 2). The deepest research studies, are incorporated flows from the three alternative sump
part of the water profile in a gutter in the general method for box gutter overflow designs in AS/NZS3500.3:2018
is rarely at the outlet and therefore, design procedures outlined in Figures are calculated using variations of the
sizing the outlet (or overflow) without 3.7.4(A), 3.7.4(B) and 3.7.4(C) in AS/ orifice equation (Eqn. 1). However, roof
identification of the deepest part of the NZS3500.3:2018. Using unrelated drainage system sumps do not generally
flow is fundamentally flawed. water tank overflow equations from experience a tranquil and steady water
The highly complex unsteady flow Section 8.4.4 of AS/NZS3500.1:2018 surface during operation, rather, they
conditions that occur in box gutters to design hydraulically complex box experience highly turbulent hydraulic
makes it very difficult to hydraulically gutter systems is clearly not a suitable conditions such as those shown in
model and no mathematical formulae performance solution alternative. Figure 3.
can reliably predict the maximum water As discussed, box gutter system
depths in gutters with consideration to OVERFLOW SUMPS sumps experience highly turbulent
varying gradients and encompassing a AS/NZS3500.3:2018 requires box hydraulic conditions and water level
multitude of outlet configurations. gutters to discharge primary flows variations during normal operation.

12 PLUMBING CONNEC T ION Summer 2020

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 COVER STORY
PERFORMANCE SOLUTIONS

performance solutions for box gutter

systems. However, there are also other
related and relevant issues that should
be considered in the development of
performance solutions for box gutter
systems. These are discussed below.
Building roof drainage systems are
highly complex hydraulic systems that
contain different components including
rainwater, box gutters, sumps, outlets,
overflow devices, weirs and pipes. All
these components interact with each
other and they cannot be designed in
isolation.
Effective roof drainage system design
must consider all components of the
system acting together to ensure roof
Figure 2 – Flow in a 300mm wide box gutter showing varying maximum depth water is conveyed safely away from
locations. the building without the risk of gutter
overtopping, flooding, or building
damage.
Roof drainage box gutter systems
designed using the general design
methods outlined in Figures 3.7.4(A),
3.7.4(B) and 3.7.4(C) in AS/NZS3500.3
consider the interaction of all drainage
components operating together.
However, performance solution designs
often do not consider these effects.
Environmental conditions can also
influence the performance of roof
drainage systems. High winds and
intense rainfalls that often occur during
storm events can cause significant
wave actions in box gutters of roof
drainage systems.
Waves can also form in some gutter
Figure 3 – Highly turbulent hydraulic conditions in sumps receiving box gutter configurations due to the proximity of
inflows the outlet (or overflow) to vertical faces,
such as the return ends of the gutter.
These gutter waves can travel along
These water level variations affect the No research has been published that the length of the box gutters effectively
discharge rate through the downpipe. investigates the suitability of using varying the anticipated location of
AS/NZS3500.3:2018 allows for these the water tank overflow equations maximum gutter water depth and
highly turbulent hydraulic conditions from Section 8.4.4 of AS/NZS3500.1 potentially cause overtopping and
and water level variations in sumps by to develop performance solutions for building flooding.
increasing the typical sump depth. box gutters, sumps or overflows. It is Box gutter systems designed using
Research undertaken during the therefore inappropriate to use these the general design methods in AS/
development of AS/NZS3500.3 equations to design performance NZS3500.3 allow for this potential
determined that a significant increase solutions for box gutters, sumps, or wave action by applying sufficient
of sump depth was required to ensure overflows. freeboard values which were obtained
the required flowrate through the from physical testing research studies.
downpipe was achieved. These findings OTHER ISSUES FOR CONSIDERATION The height and speed of the waves vary
are incorporated in Figures I3 and I4 of As discussed above, there are numerous with the flow rate of the gutter and
AS/NZS3500.3 to allow for turbulent hydraulic theory explanations as to its configuration. As flow is increased,
flow conditions that occur during why it is inappropriate to use water additional freeboard may be required,
operation. tank overflow equations to develop and this is particularly evident in flow

14 PLUMBING CONNEC T ION Summer 2020

 COVER STORY
PERFORMANCE SOLUTIONS

rates above those presented in AS/ WRAPPING UP performance solutions where

NZS3500.3. This article has examined the AS/NZS3500.3 overflow solutions
Wind can also cause leaves, branches, practice of using water tank overflow are not suitable, or where required
plastic bags and other debris to be equations from Section 8.4.4 of AS/ flowrates are above 16L/s. Designers
blown into the box gutters and sumps NZS3500.1:2018 to develop box requiring box gutter performance
of roof drainage systems. This debris gutter performance solutions in lieu of solutions are advised to contact
can potentially cause partial, or full complying with the AS/NZS3500.3:2018 their local, fully accredited and trained
blockages of drainage components general method requirements for box AHSCA member to discuss their
resulting in overtopping of the gutters. gutter system design. requirements.
Box gutter systems designed using I have concluded that this practice is Hydraulic modelling and the
the general design methods in AS/ unacceptable. This is mainly due to the estimation of spatially varied flow in
NZS3500.3 allow for potential blockage significant differences in operational box gutters is extremely complex.
of the primary downpipe by requiring hydraulic conditions between covered These complexities are multiplied with
a separate overflow device that has at tanks and box gutter systems exposed varied outlet configurations, primary
least the same capacity as the primary to the elements. gutter flow requirements and additional
system. The AHSCA Research Foundation overflow paths.
Box gutters that are installed with recently concluded a four-year It is recommended that regulators,
changes in direction (i.e. not straight) comprehensive research study using building surveyors/certifiers, council
can also dramatically increase the physical modelling to investigate and and property owners insist that any
potential for blockages to occur and this validate the hydraulic behaviour of a ‘Performance Solutions’ related to
practice is specifically prohibited in AS/ variety of new box gutter outlet and box gutters be undertaken by an
NZS3500.3. The hydraulic resistance overflow devices. appropriately trained professional using
introduced by changes in direction The research outcomes included formulae and methodologies developed
(corners) is significant and outside the 12 new fully-tested box gutter by research specifically relevant to box
scope of AS/NZS3500.3. overflow devices that can be used as gutters.

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BUSINESS ADVICE

COPING WITH COVID-19

Fergus job management software for trades and service businesses founder Dan Pollard shares three key
tips to help get you and your business through 2020.

T
his is certainly a challenging time
between the global pandemic
and recession. Most plumbers
are seeing cautious spending from
customers, but also people are keen to
save money on water expenses.
Plumbers and businesses that double
down on their customer service are the
ones who weather the storm the best.
The downturn is also a time to focus on
improving your business operations,
catching up on admin, chasing
payments and even training.

FOCUS ON THE CUSTOMER

One very simple act that holds tradies
back from winning new business is
not answering the phone. It sounds so
simple, but from my own experience,
when I get recommendations for
any trades professional, I call them
wanting to spend money and they just COVID-19 has changed the way a lot of us have to work, but by implementing certain
don’t answer. This loses plumbers practices like wearing a mask and off ering remote quoting can help get us through.
and tradespeople valuable jobs as
customers go elsewhere.
Similarly, when plumbers visit a site With the trust barrier for allowing diversifying is a good idea if you want to
to analyse the job and don’t follow up strangers into the home at an all- be more savvy.
with a quote, that’s wasting valuable time high, you need to be sure that The area of water conservation is a ripe
time as the customer will likely go with prospective customers know you’re one as there are many ways to conserve
the most proactive company. taking the right health and safety water on a house, from rain harvesting
Due to COVID-19, there are some precautions at all times. to switching people’s hot water pipes to
other practices, such as remote Ensure you’re not shaking people’s smaller diameters, meaning they waste
quoting, that can help when customers hands when visiting sites, wear a mask, less water and it costs less to heat. If
aren’t comfortable allowing multiple use hand sanitiser and follow strict social three or four litres of water is coming out
tradespeople into their homes. If your distancing rules. You should also keep before the tap runs hot, customers are
customer service is the best then you a record of who is on site at what time. paying to waste water.
will be the plumber winning business. Fergus has a contact tracing forms Calculating these heating and
Each state has diff erent function to help business owners water waste costs can help educate
COVID-19 requirements and with this in addition to a health customers to get things amended, they
training, such as NSW COVID- and safety on-site checklist. will soon make the money back with
safe business certificates, which lower bills. For example, I once replaced
can be gained to help increase CREATING OPPORTUNITIES some shower heads for a hostel and
safety measures and customer During a recession, everyone it saved them thousands of dollars on
confidence. will be looking to win more their bill as they used less water.
recurring maintenance Many plumbers will be using the
business. However, downturn to organise their accounts
Fergus job management using this and adopt new processes to improve
software for trades opportunity to their business. We know this as we have
and service businesses specialise in more had a record amount of views on our
founder Dan Pollard. niche areas and Tradehub webinars.

16 PLUMBING CONNEC T ION Summer 2020

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 BUSINESS ADVICE

Some of the subjects include OFFER VALUE opportunity to show you can do more
going paperless, how to calculate The best thing plumbers can do to than just fix the leak and offer other
chargeable hours, recession-proofing improve customer experience is make it services as a package.
your trades businesses and how to easy for people to do business with them. It’s important you understand
keep your trades business running Plumbing services, maintenance the customer’s budget, timeline
throughout stage three and four and repair, are often seen as a grudge and expectations around quality of
lockdowns in Melbourne. Using this time purchase. A great way to make costs materials used so you can present them
to retool means you are improving the more palatable is to off er payment with the right options. Show your value
way you do business not just now but plans and packages. When clients think and help get them across the line, by
moving forward. one small job will cost them a huge also telling them about the money they
You can also create opportunities by lump sum, they are less likely to get it can save on their bills.
increasing your online presence. Many fi xed, but if a plumber explains to them Ultimately though, it’s delivering
tradies set up websites, social media that they can get multiple things fi xed outstanding outcomes for customers
pages and also upload their companies around the house for a package fee and that will win you repeat business and
to popular job sites. Even the simple pay in installments, they are much more referrals.
things like setting up the company on likely to go ahead with it. While the pandemic is a stressful time
Google My Business so they can be Taking a customer first approach is the for many, you can use any downtime to
found by people searching online, can key to a successful plumbing business. It improve the way you do business, chase
dramatically increase the amount of starts by really listening to your customer payments and create a new pipeline of
new business potential. to get a full picture of their problem. For customers.
Things like customer reviews, images example, you get a call about a leaking
and basic information about your kitchen faucet, but after speaking with
services really help customers feel the customer further you realise they Fergus: smart job software for trades
reassured and informed, making them were motivated to fix it in an effort to and service businesses
more likely to choose your business. conserve water. This then gives you an www.fergus.com

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SYSTEM DESIGN

TAKING PLUMBING TO NEW HEIGHTS

Imagine having to design a plumbing system for what is essentially a vertical suburb that is expected to
house some 7,000 people at any given time. Well that’s exactly what Hydrautech had to do. Justin Felix
finds out more.

W
est Side Place will become
Victoria’s largest residential
development at 1.2 ha, at a
cost of $2 billion.
Stage one will house 1,376 apartments
over two towers, as well as the tallest
hotel in the Southern Hemisphere –
Melbourne’s first Ritz-Carlton Hotel – at
270m high with 257 suites, a business
centre, 550-seat grand ballroom and a
check-in desk that boasts panoramic sky
views from level 80.
Stage two will provide a further 1,519
apartments over two towers with retail
arcades and the addition of a 308 room
Dorsett Hotel. On top of all of that, there
will be 3,000sqm of ground floor retail
space and 475sqm of garden spaces
running throughout a new central
laneway connecting Lonsdale Street
with Little Lonsdale Street.
Hydrautech Designs Consulting
Engineers did more than imagine the
above scenario. It had the momentous
task of making it all a reality. West Side Place is set to become Victoria’s largest residential development,
As you can no doubt appreciate, a eff ectively being a vertical suburb.
project of this size and nature extends
well beyond the limits of AS3500 and
AS5601. So how do you design the population across both stages (of the The hydraulics design features a
hydraulics (including gas) for a project project) is 7,000. That’s more than combination of both Deemed-to-Satisfy
that is basically a vertical suburb? double the amount of people that live in and Performance Based Solutions in
Hydrautech Designs Consulting a lot of suburbs,” Ross says. accordance with the Plumbing Code of
Engineers managing director Ross “We knew that if we designed all of Australia.
Weight ran us through the monumental the plumbing systems through the Performance Based Solutions were
task. towers in accordance with AS3500 documented to satisfy Victorian
“What determined most of our Deemed-to-Satisfy (DTS), we were Building Authority (VBA) and building
designs purely came down to the sheer going to be sizing pipes and outgoing surveyor requirements and include:
size of the project. The anticipated drainage that would have been larger ∫ Sizing of main connecting sewer drains
than the street connection. in accordance with Water Services
“The authority gave us consent to Association of Australia (WASA) Gravity
THE NUMBERS: connect to their existing assets, which Sewerage Code of Australia (branch
for example, was the likes of a DN 225 drains and stacks designed DTS)
∫ 2,895 apartments
∫ 565 hotel suites sewer branch. So we looked at designing ∫ Positive Air Pressure Attenuator
∫ 7,000 population the entire building to the Waster (PAPA) stack systems designed
∫ 10 pools and water features Services Association of Australia in conjunction with Fully Vented
∫ 140,000 litres of hot water (peak hour) (WASA) code. If this was a sub-division Modified (departures for Ritz Carlton)
∫ 160,000 MJ/h of gas (connected load)
we’d have designed it completely ∫ Water services designed in accordance
∫ 190 l/s stormwater discharge
(1:100 year, 5 min) diff erently. We really had to treat it like a with WASA Codes with cross reference
vertical suburb.” to AS3500 diversified flows

20 PLUMBING CONNEC T ION Summer 2020

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∫ Gas services designed in accordance

with International Fuel Gas Code
(IFGC) as recognised systems or
formulae <10.3 kPa referenced
in AS5601, avoiding 50% fi tting
allowance etc.
∫ Combined vents.

OTHER DESIGN REQUIREMENTS

∫ All roof water (not surface water) is
harvested for all irrigation demands
and importantly for pool water
make-up. The water demand for the
pools greatly exceeds the rainwater
yield. This enabled the rainwater
tank to also be used for stormwater
detention to Melbourne City Council
approval
∫ High pressure stainless steel transfer
mains without break tanks designed
specifically for this project (no high
pressure connections)
∫ Heat traced 50°C+ hot water Plenty of green spaces will soften the look of the building and will not only improve
throughout which eliminated the need the aesthetics but improve the health and wellness of occupants.
for 3,500-plus TMV’s
∫ All swimming pool water treatment
systems designed as a part of the AN IDEAL REFERENCE PROJECT four. That small team number provided
hydraulic services package. The Upper West Side Apartments at 220 challenges in itself, especially when
∫ Design to Ritz Carlton International Spencer Street, located across the road you consider the size of the project
Design Standards. from West Side Place was also designed and working with a major builder like
by Hydrautech. It’s been completed for a PROBUILD.
decade now. “It’s hard for a small consultancy
Data from that building provided a to respond to the administration
lot of insight and scope for what should onslaught of a major builder. We had to
be a suitable plumbing system for hire a dedicated project manager just to
the new project, especially given the manage the builder’s expectations.
similarities in size (2,500 apartments) “It’s fair to say we were punching way
and population (~6,000). above our weight here.”
That data indicated the following: That wasn’t the only challenge though.
∫ Water flows are 36% of design The tender period itself went for 12
capacity according to meter data. months, which took time away from the
∫ Pressure pumps trend to 42% of peak program and added pressure to sub-
flow. contractors.
∫ Hot water demand is equivalent to Massive design changes proposed
26% capacity of designed system. for the mechanical contract had a
∫ No problems with hot water (heat significant impact on hydraulic services
traced throughout). with no time for a redesign. It also
took 12 months for an off er on the gas
“We knew all of these facts going into application despite extensive pre-
this job, which meant we knew we could planning.
apply all of the same things because “The design took over a year from
historically it worked,” Ross says. the start. It had to continually adapt
and change. If we had a finished set
PROBLEMS of designs for the building, from the
As tends to be the case on most jobs, beginning, it would have only taken a
Designing the plumbing took over a year there were many challenges and hurdles couple of months. But that’s the nature
and various updates. to overcome for Ross and his team of of the beast on projects such as this.”

22 PLUMBING CONNEC T ION Summer 2020

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PUMPS

THINKING OUTSIDE THE BOX

Water distribution in large, multi-apartment buildings can be very costly in energy, money and time.
Sean Carroll looks into the latest solution tackling this issue.

“I
f you were to walk into a room,
switch on a light and wait 30
seconds for it to turn on, you
would be pretty annoyed. So why do we
put up with it in the plumbing industry
when waiting for hot water at a tap?”
That’s the question All Valve
Industries marketing manager Daniel
Dillenbeck asks when talking about the
company’s latest solution: the H-BOX.
“Hot water lag time in plumbing is
something we’ve come to accept, but
it’s certainly not good practice and
there are ways of improving that. Not
only that, but we’re wasting energy and
water,” he says.
Circulating hot water in a plumbing
system to maintain the desired
temperature is standard practice
in most residential and commercial
multi-level buildings with the hot water
generally being circulated vertically
from the hot water plant up and down The H-BOX solution from All Valve Industries aims to reduce lag times in plumbing
the building. and improve energy efficiency.
Traditional designs will use risers to
distribute water through the building
from the hot water plant. With some H-BOX that enables the pipes to keep through the heat exchanger and heats
utilities, especially in NSW, requiring hot is the use of a heat exchanger which up the cold water from the thermal
water meters and other services to be transfers heat from the riser pipes energy provided by the primary circuit,”
centralised in common cupboards, the supplied from the hot water plant over Daniel says.
ability to circulate this hot water further into the separate zone to be circulated “Hot water then circulates to
to each apartment becomes tricky. It out to the apartments. each apartment, bypassing the hot
generally means the pipe from the water “Basically, heat exchangers provide water meters, which is important
meter to the apartment becomes a a physical barrier between two circuits. otherwise the tenant would be charged
dead leg, with the further the water has They are made of a number of plates consumption, and, ideally, continues to
to travel, the longer the wait time is for with the fluids from each circuit flowing the very last fi xture, where it returns for
that water to be delivered to the tap. through alternating channels, allowing recirculation.
Solutions already exist in the the thermal energy to transfer from one “That return line from the apartment
market to counter this, including using circuit to the other, but without the two gets fed back into a common return and
an electric heat trace to maintain fluids physically coming into contact back to the H-BOX to get reheated. It
temperature in these dead legs or with each other or crossing into the circulates over and over and keeps the
increasing the number of risers in the opposite circuit,” Daniel explains. loops hot.
building. Both options can be quite The water in the first zone (primary “What happens when someone uses
costly in terms of space, money and circuit) flows down from the hot water hot water from a fi xture, there’s a
energy. plant, reaches the H-BOX, transfers special auto shutoff valve that we’ve
What the H-BOX does diff erently is heat through the heat exchanger and developed that senses a small pressure
create another circulating zone after then loops back up to the top of the loss and then quickly shuts off any flow
the hot water meters that maintains the building to be reheated. which circulates in that second zone,
temperature of the water in the dead leg “The second zone (secondary circuit) thereby forcing all water to be drawn
pipes. One of the key components in the after the hot water meters flows from the hot water meter.”

24 PLUMBING CONNEC T ION Summer 2020

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PUMPS

The special auto shutoff valve to the riser. So it’s also a more equitable to bringing it to market in the coming
is there to eliminate the risk that solution.” years.
water is accidentally drawn from the The H-BOX can also be programmed A lot of the components in the
common loop or other water meters. to increase efficiencies. Instead of H-BOX system are off-the-shelf,
It automatically isolates the relevant running the system all day, every day, it there’s nothing groundbreaking about
circuit when a pressure diff erential is can be set to turn off from midnight to using heat exchangers, pumps and
created from using hot water. 5am for example. valves. However, the team at All Valve,
On top of the main benefi t of All Valve Industries soft launched the alongside its partner engineers in Italy,
delivering hot water where it needs to be H-BOX to the Hydraulic Consultants created this solution that works, is
faster, it’s cost-eff ective given there are Association of Australia (HCAA) in efficient and can revolutionise the high-
less risers, it takes up less space and it December 2019. It was immediately rise plumbing industry.
can be wholly installed by a plumber. installed in a multi-storey high- “We endurance tested it for almost
“I’ve also seen some projects where rise building that was experiencing two years, testing it under low flow
the electrical heat trace is charged to extensive hot water delivery times. After and high flow conditions, fi xtures that
individual electricity meters,” Daniel the installation of the H-BOX at this open and close slowly or quickly, along
says. project, the average reduction in hot with a range of conditions to simulate
“It’s not fair that just because water lag time was 55 seconds. real life conditions so that we can make
someone happens to be further away Daniel also says that when telling sure that by the end of that testing
from the central riser, that they either companies about the new solution, it’s it still operates consistently,” Daniel
have long wait times for hot water or well-received as it helps people cut explains.
alternatively pay hundreds of dollars down considerably on dead legs and hot “I think by the end of the endurance
more per year for water heating with water delivery times which is a constant testing, some of the components had
heat trace. The delivery of hot water challenge in hydraulic design. operated at the equivalent of over 100
should be designed inherently to the The H-BOX is still a young solution years’ worth of tap actuations so we
building; it’s not a privilege to be closer and the team at All Valve are committed well and truly tested it to death.”

GET THE WHOLE STORY

www.plumbingconnection.com.au

www.facebook.com/tradieconnection www.linkedin.com/in/plumbing-connection/ www.twitter.com/PlumbingCXNMag

26 PLUMBING CONNEC T ION Summer 2020
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GAS SAFETY

THE AGA LISTED GAS FITTER SCHEME

As an industry first, The Australian Gas Association (AGA) launched the AGA Listed Gas Fitter Scheme on
September 1 2020.

A
GA has a long and proud history
of serving the Australian gas
industry dating back to 1925 as
a membership-based not-for-profi t
industry association. AGA’s primary
objective is consumer safety and
over the years has been involved in
the development of Australian Gas
Standards, laboratory testing approval/
certification of gas products and
promotion of the gas industry.
AGA is now focusing its attention on
promoting Licensed Gas Fitters to the
Australian community through the AGA
Listed Gas Fitter Scheme. The benefi ts
of the Scheme include a licence to use
the AGA Mark, being included on the
AGA Listed Gas Fitter Directory and
promotion to customers through the The AGA Listed Gas Fitter Scheme aims to increase consumer awareness and
AGA Showroom (www.gas.asn.au). promote best practice around installations and servicing.
This extends AGA’s safety focus from
testing and certification of gas products
to include installation and servicing. As a result, the National Gas Association manufacturers and importers of gas
AGA will be running targeted marketing (NGA) and the Australian Gas Institute products and other affiliate companies.
campaigns to increase consumer (AGI) were formed in 1925 and 1932
awareness that it is a regulatory respectively to fulfil these roles. DEVELOPMENT OF GAS STANDARDS/
requirement that only licensed gas NGA was primarily focused on CODES
fi tters should be used for gas appliance promotional activities for the gas In the early 1960’s, AGA set up specific
installation and appliance servicing. industry and AGI was a scientific body Australian Gas (AG) Committees to
Being not for profi t, AGA is able to providing technical expertise to the develop safety Standards/Codes
invest the income from the Scheme industry. The discovery of rich reserves for domestic and commercial gas
right back to the industry. of oil and natural gas in Bass Straight appliances as well as myriad gas-
Go to https://www.aga.asn.au/gas- provided Victoria with an opportunity carrying components and controls.
fi tters/ for more details. to become energy self sufficient, Under the management and
however, it was recognised that the full technical support of AGA, the industry
HOW IT ALL STARTED WITH AGA economic benefi ts of this prize could was brought together through these
The Australian gas industry has only be realised if consumers across Committees to produce our world class
been evolving continuously for over Australia were satisfied that, first and safety gas Standards/Codes. This
100 years, from the introduction of foremost, Natural Gas was a safe fuel provided manufacturers and suppliers
manufactured towns gas and propane, to use in their homes and that it was a the much needed direction to help
to the conversion of Australia’s reliable, efficient and economical fuel. develop and produce safe and compliant
reticulated supply to Natural Gas. To achieve this, the NGA and AGI merged gas products.
In the early days, gas appliances to form the peak national industry AGA transferred the administration of
were pretty basic and it was difficult body known as The Australian Gas the gas product Standards to Standards
to convince the Australian community Association (AGA). Australia in 2004. This enabled
that they were safe and off ered many AGA was set up as a national not- AGA to focus on other gas industry
benefi ts. Positive promotion with for-profi t, membership association and developments and improvements while
proper technical backing was needed to its membership comprised hundreds continuing to be the largest technical
convince the community that gas is safe of companies from all over the world, contributor to the Standards writing
and that gas appliances are safe to use. including gas producers and suppliers, process going forward.

28 PLUMBING CONNEC T ION Summer 2020

GAS SAFETY

APPROVAL/CERTIFICATION OF GAS AND affi xed to domestic and commercial networks and the LP Gas supply network
RELATED PRODUCTS gas appliances in Australian homes and throughout Australia’s vast rural areas.
AGA launched the AGA gas product businesses for more than 60 years and
approval scheme in the 1960s through are well recognised by consumers and KEEPING THE INDUSTRY UP TO DATE
which suppliers and manufacturers industry practitioners alike. AGA hosts industry forums annually
approved their gas products prior which cover the latest and most
to selling them to the market. This PROMOTION OF THE AUSTRALIAN GAS relevant gas industry developments.
ensured only compliant gas appliances INDUSTRY Delegates have the opportunity to meet
and components were available in the Since 1925 up to the 1980s, AGA helped key stakeholders and provide their input
Australian community in accordance with make the Australian community aware for the betterment of our industry. The
AGA gas product Standards/Codes. The of the benefi ts of gas with promotional forums are held in the last quarter of
compliance and safety of gas products slogans such as “Safe, Clean, Efficient every year and include distinguished
was critical to provide assurance and Natural Gas”. AGA also produced speakers and guests from Australia and
confidence of gas and the use of gas to promotional videos featuring gas and overseas.
the Australian community. the use of gas appliances. These videos The theme and the opening of
Today the AGA gas product approval were exhibited to the Australian public registrations are announced around
scheme is called ‘The AGA Product on national TV as well as commercial August and is a must attend event to
Certification Scheme for Type-Tested Gas slots at cinemas and drive-ins. Go to keep up to date with our industry’s
Products’ which covers tens of thousands www.aga.asn.au/best-in-our-street to evolution. Unfortunately, due to
of currently certified brands and models. view one of the promotional videos AGA COVID-19, the forum will not be held in
In order to cater for AGA member produced in 1955. 2020.
needs, AGA’s Certification services Moreover, cookbooks such as AGA also publishes NewsFlashes
broadened from the early 2000’s to ‘The Australian Gas Cookbook’ were monthly for the purpose of keeping
cover gas cylinders, plumbing products, published by AGA’s Australian Gas the gas industry informed of the latest
gas cartridges and gas cylinder test Cookbook Committee to promote 100’s developments and new requirements. It
stations. These Certification Schemes of recipes for dishes using gas cookers. covers topics such as Gas Certification
require detailed on-site quality auditing There was no shortage of promotional and Testing, WaterMark, gas cylinder
and in some cases, 100% inspection material nationally about the industry. developments as well as Standard
at the manufacturer’s premises during Through these initiatives, AGA updates.
every production run. brought stakeholders together and
helped achieve what we call “social THE AGA SHOWROOM
TESTING OF GAS PRODUCTS connectivity”. This is important The AGA Showroom was launched
Underpinning AGA’s safety because, unlike electricity, gas is a fuel in 2019 providing an online, iOS and
certification schemes is its state of of choice i.e. consumers choose to have Android platform for AGA members to
the art laboratory based in Melbourne a gas connected to enjoy the benefi ts list and showcase their certified gas
with collectively over 350 years’ it off ers. Through AGA, and for many products to the Australian community.
experience in testing gas appliances years the industry invested heavily to This supports AGA’s promotional
and components for compliance get to a point where consumers felt that root objectives by bringing the industry
with Australian Safety Standards. gas was a safe fuel choice supported by together once again to promote gas as
Laboratory testing is extensive and a very committed and safety conscious a fuel of choice and the safe use of gas
includes such things as combustion industry. products.
analysis, delayed ignition, temperature The AGA Showroom is where
hazards and energy labelling. AUSTRALIA’S GAS SAFETY RECORD customers and gas fi tters can find a
AGA’s NATA scope of accreditation In early 2004, AGA participated in a whole range of safe and reliable gas
includes cookers, water heaters, space survey of the gas safety records of the products and all the benefi ts that come
heaters, laundry dryers, refrigerators, major developed economies around the with them. Amongst other features, the
ducted heaters, barbecues, patio heaters, world, including the major economies platform also has an inbuilt messaging
camping products, commercial catering of Europe, Nth America and some of the system where customers can
equipment, as well as a whole range of countries in the Asian region such as communicate directly with the suppliers
gas components and controls and more. Japan, Korea, Hong Kong and Singapore. and manufacturers.
Results of this survey showed that The AGA Showroom is number one on
TRUSTED AGA MARK Australia enjoyed a gas safety record internet search engines and is achieving
Each AGA certified appliance is affi xed that was the envy of most countries high result targeted showcasing
with either an AGA badge or an AGAMark and was amongst the best in the world. through social media. AGA Listed Gas
when sold since the approval scheme This was a notable achievement given Fitters will be promoted to users in a
was developed in the early 1960’s. the length of transmission pipelines, location targeted method through this
These safety symbols have been the scale of natural gas distribution high traffic platform.

30 PLUMBING CONNEC T ION Summer 2020

CONNECTED TECHNOLOGY

SPLASHING INTO THE CONNECTED

WORLD
The electrical, building and construction industries are working with connected or WiFi-enabled products
while the plumbing industry seems to miss out on all the fun. Sean Carroll looks into Davey’s new range of
IoT products.

W
hen looking across at other trade industries,
the building sector gets to play with drones
and augmented reality while the electrical side
is starting to work with smart home technologies and
converging with IT. But what gadgets and gizmos does the
plumbing industry get to play with?
Davey Water Products, manufacturers of plumbing
components for domestic and commercial markets, has
released its range of connected and Internet of Things (IoT)
products.
“It’s a really exciting time for Davey because we are
investing in product innovation at a level we haven’t seen
before. Connected products are definitely the way of the
future for the 2.7 million Australians who have a pool,” Davey
pool product manager Amanda Minogue says.
Davey recently debuted its Bluetooth-connected ProMaster
pool pump which can be controlled with an iOS or Android
device and boasts an eight-star energy rating.
“Customers don’t want to get involved in the complexity of
managing their pools, and that’s true in both the residential
and the commercial markets,” Amanda says.
“What they want is reliability, efficiency and simplicity.” Davey is investing in product innovation at a level never seen
The ProMaster gives customers the ability to control the before in the plumbing industry.
speed of the pump as well as a whole range of applications
including filtration, solar heating, gas and heat pump heating,
as well as suction and in-floor cleaning systems. “Automating that process so that we’re dosing chlorine as
Also in the pipeline is a modular chemical control feature, the pools needs it, checking salt levels and temperature which
dubbed the Lifeguard. It will let users control and monitor results in a little less frustration from the customer and a bit
their pool’s chemical levels remotely. more peace of mind.”
“It means whether you’re coming home from work on a hot It connects to a customer’s device through WiFi and gives
day with the kids in the car, or you’re just getting back from them a simple readout of what the pool chemistry looks like,
holiday, you know the pool will be ready. There’s nothing worse plus notifications for if the pool’s working.
than coming home to a green pool,” Amanda explains. Davey has also released its next generation salt water
Davey general manager of innovation and design Joel chlorinator, the Chloromatic Nipper, a clever and compact
Gresham says the idea came from customer research: “It chlorinator which uses Davey’s intelligent controls to
can be a little bit difficult around keeping full chemistry keep pool waters swim-ready all year long.
under check, customers are not necessarily always “What we’ve done is try to take advantage of
sure on exactly what to do,” he says. existing high-volume technologies such as switch
“People would usually just throw money at the mode power supplies which you’ll find in computers or
problem and what we’re saying is, you don’t need to, LED lighting or other industries,” Joel says.
you can just adopt technology and we’ll solve it for you “Take that and use it as a basis for our
in a more simplified manner. chlorinator which then allows a leverage on
that volume and cost and we invest in the
controls, the smarts and how we control the
Davey general manager of innovation and chlorinator rather than spend our time and
design Joel Gresham. money on trying to build a power supply.”

32 PLUMBING CONNEC T ION Summer 2020

 Joel adds that Davey started its IoT journey fi ve years ago
when they saw it as an emerging trend: “We weren’t really sure
where it would land. I think, now that it has matured a little
bit, there’s no doubt that when you’ve got the right use case
and you’re solving the right customer problems, that there is a
huge amount of benefi t to having connected products.”
Davey’s IoT pumps have applications in commercial
settings. Gumbuya World, Victoria’s only water, wildlife and
theme park which sees’ 3.5 million litres of water flow through
Servicing the pump industry for over 50 years
its pools, slides and lazy river yearly worked with Davey for its
plumbing needs.
WJ Pratt, tasked with designing the water infrastructure,
installed the ISOspec long and close-coupled pumps, Here comes all the
customising them with stainless steel impellers and upgraded
shaft seals to handle the demands of the park. water you need.
“We can run the entire plant from anywhere in the world,”
WJ Pratt consultant Adrian Pratt says.
“We needed to know someone could respond very quickly if
there was an issue. But there hasn’t been an issue at all, and
in fact when it came time for stage two of the project, we went
straight to Davey based on the performance of the products in
stage one.”
IoT plumbing products also have environmental benefi ts.
Amanda says that while pools are trending smaller in terms
of operation, there’s a higher uptake of variable speed pumps.

Lowara
e-HM Series & HME Smart Pump
This range of Lowara pumps and tanks are
designed for any pumping application involving
clean and non-aggressive water in household,
small scale irrigation and booster applications.
• Quiet operation • Dry run protection
• Compact design • Protection against
Connecting products to smart devices enables customers • Easy to install excessively frequent starts
and maintenance teams to monitor things remotely. • Trouble free servicing • Approved for drinking
• Higher efficiencies water (AS/NZS 4020)
• Energy savings • European build quality
• Automatic re-set electronic • Large range of models
The ProMaster pump also delivers up to 70% lower energy use
controllers available
than a traditional fi xed speed 1hp pump.
Joel points to the data Davey is able to extract from these Suitable for:
connected plumbing products and how it can be a game- • Residential • Water supply
changer for the plumbing industry: “The data we get from these • Light-industrial • Irrigation
devices can help improve efficiency, productivity and designs in • Commercial • Pressure boosting
the future. It’s a game-changer in terms of future-proofing.”
He also sees a day in the future where an entire Davey Contact your local plumbing supplies store
ecosystem can be made up from the connected devices. and ask about the Lowara pump range from
“At some point we’ll see that everything is connected. There Brown Brothers Engineers.
will be varying degrees of how it comes back to the customer,
but everything will be connected. The value of that data is too
valuable not to.”
Could this be a sign for the broader plumbing industry?

www.brownbros.com.au
w w w.plumbingconnec tion.com.au 33
09/20

DELIVERING PUMPING SOLUTIONS

LEAD-SAFE

PLAYING IT SAFE WITH PEX

REHAU has developed a lead-safe PEX system set to launch in Australia this year. Justin Felix finds out
more.

L
ead has played a major role in the development and
manufacture in brass plumbing systems for many
years now. It’s long been known that it provides useful
characteristics to the alloy; namely strength and malleability.
Bringing down costs is another factor.
On the flipside, lead has always been toxic to humans. And
in more recent times, a growing concern surrounding lead
leaching into water has inevitably ensued.
The United States addressed the issue 10 years ago by
introducing a regulation that brings lead content in wetted
plumbing materials down to a maximum level of 0.25%. In
Australia, restrictions have yet to be put in place to reduce the
occurrence of leaded water.
It has become a hot news topic in recent times and gaining
coverage through more mainstream media outlets. In Victoria,
in 2017, lead-poisoned water was found in public drinking
water fountains, apparently due to leaded brass fittings and
consequently all the fountains in the cities of Geelong and
Warrnambool were shut off temporarily. In the same year, Available in sizes from 16mm-63mm, Rautitan is suitable for
lead-contaminated water in Perth’s Children’s Hospital and various applications including rainwater and recycled water.
caught the attention of authorities.
As a result the opening of the hospital was delayed causing
huge costs and inconvenience to the tax payer and patients. In “By offering PE-Xa Rautitan pipe in Australia we want
light of these cases, the quality of potable water in homes was to deliver a more positive message of the importance of
also questioned. responsible materials choice and minimising lead in fittings.”
Later in 2018, real measures started to see light; the
Environmental Health Standing Committee (EnHealth) A SYSTEM-BASED APPROACH
recommended to householders to use low-lead or lead-free When most people think of PE-X, they think of plastic, but it’s
plumbing products and tapware as well as running the tap for important to remember that PE-X itself plays a role in a system.
a period before drinking. “There are quite a few tapware manufacturers now producing
The Victoria School Building Authority (VSBA) also low-lead products and you need to combine them with PE-X
mentioned in their practice notes that henceforth, they will to achieve a lead-safe system. While it’s good to minimize
only use lead-free or lead-safe plumbing products for their lead wherever possible in a drinking water systems, the safest
new buildings and upgrades. solution is to combine low-lead tapware with a low-lead piping
While Australia is not yet ready for a fully-fledged system. REHAU now provides that option for their customers.
materials transition, this year REHAU will introduce its “Most of the materials in a PE-X system are plastic but
own lead-safe solution that will help deliver cleaner and lead- there is a massive variation in the material make up of what’s
safe water. in a brass fitting from different manufacturers. There are just
“The range consists of low lead and lead-safe materials so many different compositions,” David says.
which have been extensively tested and proven,” REHAU The fitting components in the REHAU system are made up of
product manager building and infrastructure solutions ANZ threaded and non-threaded fittings. Every manufacturer uses
David Cole says. DZR brass for all of those fittings. REHAU went to lead-safe
It is currently being used in Germany. polymer non-threaded fittings in 2011 which meant only half
“The more lead you have in brass the cheaper it is to the range needs to change to a lead-safe range.
produce because it makes the material softer, reducing wear Let’s take a look at what REHAU has to say about its other
and tear on the cutting tools. fittings that make up this lead-safe system.
“Some lower quality manufacturers use higher levels of
lead and while there is a WaterMark limit, it’s a hard thing to PVDF PXSR POLYMER FITTINGS
monitor and regulate. Our testing indicates that there is a PXsr solvent resistant fittings are made from PVDF material,
huge variation and a lot of products go over that limit. which is 100% lead-safe and supremely hygienic.

34 PLUMBING CONNEC T ION Summer 2020

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 LEAD-SAFE

Available in non-threaded fi ttings in sizes 16-20mm, PXsr

fi ttings are fi ve times lighter than brass, meaning you can
carry more and get the job done faster. They are corrosion
proof and lead-safe so they do not deteriorate over time,
suff er oxide build up or leach lead into the water making them
safer for the community.

GUNMETAL RX+ FITTINGS

RX+ fi ttings are made of a high quality low-lead bronze, also
known as red brass or gunmetal. They have a maximum lead
content of 0.1%, exceeding the most stringent international
standard for low-lead drinking water systems.

PX POLYMER SLEEVES
While compression sleeves are never in contact with water
and therefore not covered by international low-lead regulation
PVDF PX sleeves are 100% lead-safe. They are available
in sizes 16mm-40mm for use with REHAU water, gas and
heating piping systems. They are lightweight, faster to install
and completely secure making them the ideal material for
compression sleeve jointed applications.

U-BEND FITTINGS
Stagnant water in pipes (dead-legs) is known to facilitate the
reproduction of bacteria and Legionella growth, which can cause
health problems, commonly known as Legionnaires’ disease.
While guidelines exist in the Australian Plumbing Code to
help minimise the risks, it can often be quite difficult to design
a system that eliminates dead legs.
“REHAU’s Gunmetal U-bend fi ttings are a unique concept
purposely made to tackle this problem; minimising dead-legs
and allowing water to flow through plumbing fi xtures even if
they are not being used frequently,” David says.
“While we will still have all the standard DZR brass fitting
available for those who don’t want to change the Lead-Safe
Gunmetal range will run in parallel until eventually the standards
change to force all manufacturers to produce low lead fittings.”
While not set in stone, there is a strong belief among the
industry that Australia will transition from 4.5% to 0.25% lead
content in brass fi ttings by 2023, just like the United States.
Furthermore, it is indicated that this initiative should also
be integrated as a criteria for WaterMark certification and
supported by point-of-sales legislations (Master Plumber and
Gasfi tters Association, 2018).
There will need to be a transition period to allow
manufacturers, suppliers and plumbers to adjust.
“It’ll be a slow change but we want to make sure we are
ahead of it. We feel it’s our obligation to do that, as an
innovation first organisation.”

A NOTE ON ‘LEAD-FREE’

The term lead-free is defined in Section 1417 of the Safe Drinking

The more
stars the more
water efficient
The more
stars the more
water efficient
Water Act as a material with a weighted average of 0.25% lead or less
WATER RATING WATER RATING
www.waterrating.gov.au www.waterrating.gov.au

3.3
calculated across the wetted surfaces of a pipe, pipe fi tting, plumbing
3.8 litres
average flush
litres
average flush
6.4 L per full flush / 3.1 L per half flush

In accordance with AS/NZS 6400

Licence No. 0115

4.7 L per full flush / 3.0 L per half flush

In accordance with AS/NZS 6400

Licence No. 0115

fi tting, and fi xture. This is a US Standard and is used in the absence of
an Aus/NZ Standard covering the topic.
RBA Group
RBA Group

36 PLUMBING CONNEC T ION Summer 2020

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BOX GUTTERS - KEN SUTHERLAND

BOTCHED BOX GUTTERS

Ken Sutherland delves further into the issue of box gutters and what we can do to overcome them.

Y
ou must ask yourself: why are
eaves gutters higher at the front
than at the back?
Well it turns out that no one wants to
see all the stuff that hangs out of the
corrugations of the roof sheeting, or in
fact the corrugations themselves.
The Plumbing Code is not the easiest
document in the world to figure out.
Especially when it comes to roof
gutters. In the good ol’ days, overflow Collapsed gutters can be overcome by designing and installing to the Plumbing
poured into the eaves. Not a lot of Code, which provides ways to protect buildings and occupants.
damage was done. Maybe some flaking
paint or mould appeared after 20 years.
But these days, Houston we have a THE SOLUTIONS: These solutions range from end
problem, because houses are being built The Code solution is to allow for weirs, to inverted nozzles. But the main
without any eaves. overflow along the full length of the answers do not depend on the gutter
So, the overflowing goes into the gutter (for a completely blocked DP). length. It is a fi xed flow in l/s. However,
walls, and the house, and the result is A. Over the front. That all solutions are additive. Using these
not pleasant. Going into the eaves is not is, the front of the methods requires careful consideration.
desirable either. But not all is lost, if you gutter is lower than AS 3500.3 states that the ‘effective’
design and build to the Plumbing Code the top of the facia. area of a gutter is taken from a line
you are as protected as you can be. B. Over the back. 10mm below any gutter overflow point.
The Code now provides ways to That is, the gutter That point could be a top edge of the
protect the building, and us. is off set from the gutter, the bottom edge of slots, or weirs,
We don’t have to worry too much front of the facia or the top edge of an inverted nozzle.
about lack of maintenance. leaving a gap of
However, we should make about 10mm.
it as easy as possible C. Through slots or
to maintain. So, what D. Fancy flashing
does the Plumbing Code arrangements.
suggest? We can design
an overflow to go over Note, h f is the same in each solution.
the front, or over the This height is determined from the
back, or somewhere weir formula. In fact, weirs are used Also consider that the gutter is
else. as flow measuring devices. If we know designed for an ARI 20, and the overflow
But this is the the depth of water flowing over, we can is required to be designed for an ARI
interesting bit, we must calculate the flow, and vice versa. of 100. So, best to check if the water
design the overflow arrangement for a 1 The depth of flow depends on the weir can actually get to the overflow point
in 100 year storm (ARI 100, AEP 1% ); but length. That is why the Code requires without overflowing the gutter first.
the eaves gutter is only designed for a 1 the flow to be given per metre length of Check where the overflow goes. It
in 20 year storm ARI 20 (AEP 5%). gutter. The length of the weir they have should not cause erosion, pond around
So, Houston, we’ve got another used in the formula is one metre. the footings, or run into the basement.
problem. However, as I always say in Table G1 gives the value of Hf in litres/
the building industry, “there’s nothing sec per metre length of gutter. It’s easy
that can’t be solved by throwing money to calculate the flow/m. It’s the total
at it.” gutter flow/gutter length. Ken Sutherland CPEng.
For more details and free
AEP stands for Annual Exceedance The National Construction Code design programs visit
Probability, and is expressed as a gives some other solutions, but only in www.roof-gutter-design.
com.au
percentage. So a 1:20 storm = 5:100 = Vol2 which is for houses, small sheds
5%. AEP=100/ARI (approx.) etc.

38 PLUMBING CONNEC T ION Summer 2020

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APPRENTICES

APPRENTICES HAVE 30,000

REASONS TO SMILE
Rheem Australia has awarded a total of $30,000 to the
ten deserving recipients of the 2020 Rheem Apprentice
Plumber Grants, as Aussie apprentices feel the pinch in a
challenging apprenticeship and job market.

R
heem Apprentice Plumber Grants “Following feedback from
have been around since 2012 apprentices, plumbing teachers
and since then, it has awarded and employers, we’ve determined
over $270,000 to apprentice plumbers that the greatest financial
with the aim of giving their trade a kick hardships are associated with
start. tuition and tools. The grant provides
Each grant recipient will receive recipients with the opportunity
$2,000 to assist with their TAFE/RTO to commit to further study, such as
fees and textbooks, $1,000 to help them undertaking an optional fourth year
build their all-important trade toolbox so that they can earn their tradesman
and a tool tote bag for transport and license and dream of one day operating
storage of their tools on the jobsite. their own business,” Chris outlines. LEFT: Thomas Knox, VIC, Ash Watt
Rheem Australia chief operating In addition to the largest applicant Plumbing. TOP: Patrick Lorraine, WA,
officer Chris Taylor says the grants are pool in history, Rheem also received Fairview Plumbing and Gas.
a way of welcoming and supporting its most diverse set of applicants BOTTOM: Warrick Baczynski, QLD,
passionate newcomers in the plumbing with a 51% increase in mature-age O’Brien Plumbing.
industry: “The grants are an investment apprentices applying. The recipients are
in the skills and development of aged from 17 to 34, come from all over
Australia’s next generation of plumbers, the country and all have the ambition to the ten recipients, Rheem also granted
alleviating financial strain and helping become part of the next generation of two apprentice plumbers with a special
recipients to pursue their chosen career. Australian plumbers. $500 Rheem Apprentice Plumber
“This year we’re acutely aware that Recognition Award: Warrick Baczynski,
it’s not business as usual for business The Rheem Apprentice Plumber Grant QLD, O’Brien Plumbing and William
owners, tradesman and apprentices recipients are: Roberts, TAS, NowConnected.
in our industry. We’re grateful that ∫ Adam Jackson, SA, Edwards Brothers The benefi ts of the grant aren’t just
our grants will relieve financial strain Plumbing & Gas monetary, explains 2019 recipient
and provide a positive boost to ten ∫ Andrew Jan, VIC, Macedon Ranges Carl Marcic: “The conversations
deserving apprentices, their families Plumbing that occur between apprentices and
and their workplaces,” he says. ∫ Georgia Ugov, NSW, Simmo’s their employer during the application
This year, a record 202 apprentices Plumbing and Coring process promotes an environment
across the country applied for the ∫ Jasmine Garner, VIC, Cooke & Dowsett whereby strengths are identified,
grants which was 75% more than the ∫ Justin Jongsma, VIC, Shinners and constructive criticism becomes
previous. Plumbing a welcome starting point to further
“Our independent judging panel ∫ Kieran McKenzie, NSW, O’Brien improvement.”
was extremely impressed with the Plumbing Chris concludes: “It was an incredibly
high calibre of applications, and the ∫ Nicholas Barnes, NSW, Acclaim tough decision for our judges this
incredible tenacity and commitment Plumbing & Hot Water year, with so many worthy apprentice
of plumbing apprentices across the ∫ Patrick Lorraine, WA, Fairview plumbers applying. We would like to
country,” Chris explains. Plumbing and Gas sincerely thank all our applicants, their
The applicants were chosen by an ∫ Thomas Knox, VIC, Ash Watt Plumbing employers, TAFE and RTO teachers, and
independent panel of industry experts, ∫ Wilfred Pilakiu, NT, Bathurst Island plumbing merchants. Since launching
including Leonard Redfern from TAFE Housing Association the Rheem Apprentice Plumber Grants
Victoria, Ernie Kretschmer from the in 2012, we have discovered just how
Master Plumbers’ Association and Due to the high volume and standard many remarkable apprentices there are
Rheem adjudicator, Kevin Price. of applicants this year, in addition to around Australia.”

40 PLUMBING CONNEC T ION Summer 2020

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legendary reliability. And now Toyota Material Handling is you can be assured that there’s a Huski model guaranteed
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w w w.plumbingconnec tion.com.au 41
PLUMBING DESIGN

LOOKING TO SOFTWARE FOR

PLUMBING DESIGN SOLUTIONS
An Australian-based software company is demonstrating how technology can make time consuming and
error-prone calculations a thing of the past. Plumbing Connection reports.

M
ost plumbing design engineers WHAT’S WRONG WITH TRADITIONAL spreadsheets and then transferring
around the world are designing METHODS? the results back on to our design has
new systems using tedious and “Currently, when an engineer is assigned capacity for honest mistakes to be
manual calculation methods. a new project, this is the process made”.
As technology continues to disrupt they undertake; print the architects Jordan says review processes are
all facets of the built environment, the drawings, mark-up the pipe layout, also ineff ective as it is very difficult
plumbing industry is thankfully not measure the pipework using a ruler, to review the results in a spreadsheet
immune. calculate the peak flow rate, size the given the outputs do not correlate to
H2X started in Sydney Australia, when pipework, size the valves, calculate the components on the design.
a Senior Hydraulic Engineer realised how friction loss, calculate the heat loss, “It is almost impossible to verify
inefficient the current design process calculate the static pressure then check that the correct information has been
was and set about finding a solution. the results,” H2X co-founder Jordan inserted into the spreadsheet.
After teaming up with friends and a year Mills says. “The traditional process is so time
of software development, trials and Sounds laborious and drawn out? It consuming that it has become common
problem solving, H2X was released. is. If an updated architectural layout practice to use ‘rule of thumb’ and be
H2X is replacing the traditional is received, the process begins again, conservative, often meaning that in the
design and calculation process using from scratch. event of a defect, it could be found that
revolutionary plumbing software, “As well as the time consuming and the expected design process was not
paving the way for faster, higher tedious nature of the work, the other followed,” he says.
quality designs, while also integrating main problem with traditional design Providing the drafter with a design
the manufacturer, consultant and methods is that the manual calculation that has been marked up manually
contractor, bringing numerous benefi ts process is highly exposed to human again leaves a lot of room for error to be
to all parties, and most notably their error, quantifying items from the made from unclear and misunderstood
clients. design, inserting them into multiple information.

DESIGN WARNINGS AIM TO PREVENT RESULTS SHOWN IN GREATER DETAIL

MISTAKES FROM HAPPENING THAN PREVIOUSLY POSSIBLE

42 PLUMBING CONNEC T ION Summer 2020

 TRALIA
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Holman is a proud family owned Australian manufacturing business with a large moulding
MHJPSP[`PU7LY[OHUK^P[OZPNUPÄJHU[MHIYPJH[PVUJHWHJP[`H[P[Z:[HW`S[VU)YPZIHULMHJ[VY`
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www.holmanindustries.com.au/plumbing
PLUMBING DESIGN

THE H2X SOLUTION

H2X is solving these problems by TRADITIONAL DESIGN TIME
replacing rulers, spreadsheets and VS H2X DESIGN TIME
calculators with a simple method, which
simply involves drawing the pipes and 20% 17% 27% 15%

checking the results. The user uploads

the architectural layout to the software
and connects pipes to fi xtures, while
adding valves and plant.
46.5 4.5 8.5 4.5
The software automatically performs Hours Hours Hours Hours
all calculations in the background to
the relevant parameters, selected by
2.25
the user. This removes human error and 9.15 0.75 Hours 0.66
Hours Hours Hours
ensures that calculations comply with
guidelines. Most of impressive of all the Large Healthcare Large Commercial Large Residential Complex Hospital
Building Building Building Refurbishment
design duration is 4-6 times faster than
The H2X design process
traditional methods.
“In July we received excellent check the
markup calculations are automated, time is saved, human error is removed results
feedback when one user reported that
they completed a design from scratch,
on a residential building containing 300 The traditional design process

apartments in under a day, a task that calculate size the size the calculate calculate calculate
check the
markup the peak the friction the heat the static
would have traditionally taken a week,” fl ow rate pipework valves loss loss pressure results

Jordan says.
The software is cloud based and
saves work automatically, meaning
not only is it easy to share workloads
between diff erent offices, but updates insulation thickness, pipe sizing method in Australia classed as early adopters.
are able to be rolled out to all existing (the list is endless) the user is able to Fast forward to now and H2X is already
projects as well as new ones. instantly see the cost. solving engineers’ problems in another
H2X also has a shareable link feature, This additionally brings a major six countries, including North America,
so users can instantly share a read-only benefi t to contractors, as a full export the UK, Qatar, Singapore, India and
version of their project with colleagues of components can be provided, New Zealand. Over 200 projects have
or the external project team. Since split into levels for ease of ordering been designed with 50-plus companies
results are displayed at every pipe and materials. All the estimator has to do signed up so momentum is well and truly
fi xture, this enables in depth reviews is add their company rates. As anyone underway for this Aussie-based company.
to take place, meaning comprehensive who’s been involved in this line of work
audit trails exist. can attest, this feature can save days HAVE A GO YOURSELF – ITS FREE!
of measurement when pricing larger The best part is the software is
BENEFITS TO MANUFACTURERS AND projects. completely free up to a limit of 250
CONTRACTORS H2X has already partnered with fi xtures or 25 nodes. These generous
The software provides automatic cost industry leading manufacturers by limits mean that designers working on
estimation. As the user draws, all pipes allowing manufacturers to sponsor their small projects will likely never need to
and components are automatically products in the software. pay to use the software.
measured and stored. The estimated “This means that the designer can For designers working on larger
cost is then displayed for each floor level insert a specific product and H2X projects, the freemium model enables
and for the total project, so as design calculates using the manufacturer’s you to have a comprehensive, unlimited
changes the consultant can advise of the specific technical data, automatically trial before committing to a purchase.
cost implications to their client. providing the most accurate results and If you’re interested in trying H2X, head
In an example demonstrated at the in turn leading to an almost guaranteed over to the website below, where you
Hydraulic Consultants Association sale for the manufacturer, should the can sign yourself up, follow the tutorial
Australasia (HCAA) meeting in July, in project go ahead to construction,” videos and start designing today for
less than 15 seconds, H2X was able to Jordan says. free.
value engineer a design to save over
$40k whilst remaining compliant. By H2X ADOPTION
simple changing parameters such as A basic version of the software was first H2X
the maximum velocity, pipe material, released in January 2020 to three firms www.h2xengineering.com

44 PLUMBING CONNEC T ION Summer 2020

PROVE IT - FRANK IAPOZZUTO

SINKING THE JAWS INTO PRESS-FIT

Press-fit piping systems have become hugely popular in recent years as a cost-effective means for
installing robust piping networks that are aesthetically pleasing to the eye. But they need to pass rigorous
test before making it to market. Frank Iapozzuto explains the process to ensure systems are fit-for-
purpose.

P
ress-fi t piping systems range
in size from 15mm-150mm and
are off ered in a variety of fi tting,
pipe and tube materials. Most suppliers
of press-fi t these systems provide
fi ttings that are compatible to copper
pipe (AS 1432) as well as variants of
stainless-steel pipe complying with
ASTM A312) and tube complying with
EN 10312:2003. Each of these variants
is available as WaterMark certified
product.
As part of the WaterMark process,
press-fi t systems are tested to AS
3688. The manufacturers of press-fi t
systems will provide laboratories such
as PROVE Standards & Engineering with
a complete set of branded jaws and
driver to be used for the construction of
test assemblies.
As you can imagine, the test
assemblies fabricated from the
nominated jaws and driver are then
subject to an arduous testing regime.
The press-fi t joints fabricated from
the jaw and driver are subject to tests
such as hydraulic pressure, elevated
temperatures, vibration resistance,
water hammer, resistance under loads,
etc. From this performance testing, the
jaw and driver become the foundation quantified by performance to AS 3688 Ultimately, this means the
in assessing the compatibility and using a particular brand and model of manufacturer has the highest level of
performance of a press-fi t piping jaw and driver, then the results of this confidence that a press-fi t joint will
system. performance testing that are used stand the test of time. Many brands
Each manufacturer designs a jaw, to WaterMark certify are not easily and supplier of press-fi t systems make
so that a fi tting and pipe assembly are transferable to an alternate brand, explicit claims on the terms of warranty
‘crimped’ in a particular mode that model or variant of jaw and driver. based on the jaw and drivers compatible
suits the profile and dimension of the Suppliers will insist on a particular with a system.
fi tting. The driver is also strategically brand of jaw and driver that are to be Some brands of press-fi t system
selected; it must be capable of used with their press-fi t system. The use jaws that are deliberately designed
applying a controlled load to achieve suppliers are not making these claims to leave a small impression in the
the required amount of plastic or just because they want to sell you assembled joint acting like a stamp of
permanent deformation of a finished their brand of jaws and driver. They authenticity. In the event of property
pipe and fi tting joint. Also, as part of are making these claims as they know damage due to a failed joint, the supplier
the crimping process the O-ring is that using the nominated brand of jaw is able to distinguish if the plumber used
forced precisely into position which and driver is in line with the WaterMark a non-approved jaw to complete the
ultimately creates the water/gas seal. licence and performance testing that crimp.
In other words, if a press-fi t joint is was conducted on the press-fi t system. If this happened to be the case, the

46 PLUMBING CONNEC T ION Summer 2020

 plumber would be liable for any damage of jaw and driver were submitted to simple checks and a factory reset if the
as the terms of warranty of the press- the laboratory as part of testing. If you jaw and driver are deemed to be in good
fi t system are null and void, due to the are considering selecting a third-party working order. It is important that you
change of equipment. brand of jaw and driver, make sure that know the type of tool you have and what
Many brands of jaws and drivers claim they are compatible with your press- maintenance schedule applies.
to be compatible with various press-fi t fi t system and that the supplier of the Overall, press-fi t systems have been
systems. There is also considerable press-fi t fi ttings acknowledges that revolutionary in the plumbing industry
fluctuation in price among these there are no compatibility issues or in recent years. They are relatively
product options. Often, alternate limited warranty. economical when you compare the
tool kits appear very cost eff ective in Asking these simple questions should labour that would go into brazing off a
comparison to the Original Equipment help in making an informed decision branch of capillary fi ttings and not to
Manufacturer (OEM) recommended by on the pathway that’s best for you. mention the robustness of the joint.
the supplier of the press-fi t system. Alternatively, if you already own a set of Determine which press-fi t system
The most important thing here is that jaws and driver then it is good practice to is most suited to your needs, or if
plumbers do their homework; be diligent know where your limitations lie and how you already have invested into a jaw
in asking your supplier about suitable to continue confidently pressing away. and driver kit then simply follow the
jaw and driver kits, and be aware of Also, it is paramount that you instructions and advice of the supplier
limitation on warranty in the event of maintain your jaws and driver as per to avoid any nasty surprises.
litigation. the manufacturers’ instruction. Some Happy pressing!
Make sure this information is drivers will show a flashing LED light and
available on a public domain and don’t some others will physically stop working
just take anyone’s word for it. once the driver exceeds a certain Contact:
Some suppliers will know the exact number of ‘presses’. At this point you For more information please feel
details of their WaterMark certification are required to return the tool back to free to contact PROVE Standards &
and will be able to advise what brand the supplier where it will undergo some Engineering Pty Ltd PROVeng.com.au
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INSTALLATION

PLUMB IT LIKE PICASSO

To the casual observer, plumbing and art likely couldn’t be further from each other. But for those in the
design and installation game, who take pride in their work, will know that plumbing is an art. And Plumbing
Connection believes that should be celebrated.

T
here is much to admire about
those with a penchant for taking
pride in their work. They go a
step above simply getting the job done
and reach for the highest standards
possible, and in a sector where the
majority of work gets covered up by the
likes of plasterboard and backfill, some
people might ask, ‘what’s the point?’.
The point is, some of it is exposed, and
the elements that are should not only
play the part, but look it too.
Rab’s Plumbing Services managing
director Rabi Malass believes you should
love what you do, not only with passion
but for a purpose.
Rabi established Rab’s Plumbing
in 2002 as a result of hard work
and perseverance with a focus on
delivering to its clients by being ethical,
professional and diligent. A fully kitted out warehouse makes it possible for the team to design and construct
“I have always been a self-motivated the likes of prefab meter cupboards and civil forms.
individual that had a clear vision since
I was an apprentice. I always wanted
to run my own business and while I Having an in-house design facility Rabi says. “Our warehouse is fi tted out
attended TAFE I always dreamt of off ers Rabi’s clients a dynamic and with all the tools and equipment that are
having my own company,” Rabi says. flexible approach to designing and easily accessible and on hand.”
“I was dedicated to finishing planning hydraulic applications. And Rabs Plumbing came to the
my six-year course and was very if some of those applications are on realisation that there was an extensive
determined to start my career. During display, Rabi’s team is going to make decline in quality and a high calibre of
my apprenticeship I encountered many sure it stands out. tradesmen and women in the blooming
aspects of plumbing such as cottage “Functionality is paramount in industry in Australia.
work, maintenance for the Department plumbing and while unfortunate, the To overcome the former, the team
of Housing Sydney-wide then moved on most aesthetically pleasing plumbing came together and decided to set up a
to slightly larger projects as a third year is typically unseen. However, if the training facility in its headquarters to
apprentice.” plumbing is visible, we have the capacity not only train new and upcoming staff
Rabi hasn’t looked back since and has to make our pipe work visually attractive but to show them how important safety
diversified the business over the last few by keeping everything square, parallel and quality is.
years by taking on infrastructure and and level,” Rabi says. “We believe that if it is controlled here
civil works and successfully delivering Some of its prefab work has received in our warehouse then we are confident
an exceptional number of prime projects high praise from fellow industry a can-do attitude and resilience will
around NSW and ACT. It also offers a wide members on social forums. The prefab start to unveil on site.”
range of services including plumbing, civil works come together at the company’s And if there’s one thing Rabi can share
and hydraulic design. warehouse and ranges from residential with other business owners it is this:
Plumbing services include products meter cupboards to civil forms and even “Communicate with your employees
and water supplies, gas fi ttings, producing sandbags. and invest time and money into training
sanitation, roofing (stormwater), “We have the yield to increase them to advance in their career. Allow
drainage, mechanical services, and fire productivity and quality by maintaining them to enjoy and embrace their time in
protection. a constant and controlled workshop,” your company.”

48 PLUMBING CONNEC T ION Summer 2020

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TRAINING OFF THE PAGE - JON PALFREY

THE POWER OF HOT WATER

Jon Palfrey shares the latest innovation in hot water battery storage.

W
ith a significant focus on
energy availability, maximising
self-consumption and use
in all design and living parameters, it’s
become necessary to not only make
energy available in both on-grid and off-
grid systems but to have that energy
gathered, monitored and controlled to
best use its availability and capacity to
remain useful and productive.
One such method of energy capture
and management is the AC•THOR power
control module.
The AC•THOR has the capacity to be
the go between for solar PV energy yield
via PV panels. The available captured
energy produces heat in the form of
hot water in storage tanks via linearly
controlled power supplied to heating
elements creating a thermal or ‘hot
water storage battery’.
AC•THOR9s is a 0 - 9 kW
continuously variable photovoltaic
power manager for hot water, electrical
heat sources and optional space heating
applications. It is small device in stature
that can be located in a plant area
for functional purposes that provides
heated water control and thinks relative
to demand requirements and available
solar gains.
Stored water temperatures are
controlled by a standard thermostat AC.THOR is a continuously variable photovoltaic power manager for hot water,
that links to the AC•THOR power electrical sources and optional space heating applications.
management unit that supplements the
available on grid power supply and off
grid PV yield via connection to mains SO HOW DOES AC•THOR WORK? inverter with high frequency switching
power supplies for when solar gain is The electronic AC•THOR 9s power electronics.
limited due to unfavourable weather Photovoltaic-Power-Manager (AC•THOR This enables sinusoidal power
conditions. for short) is designed for operating consumption and avoids grid
Residential and commercial building resistive loads such as electric disturbances in contrast to other
designers are being influenced by immersion heater elements, electric control technologies.
developers and sustainability engineers boilers, electric convectors, electric The AC•THOR is controlled by a my-PV
who are seeking ways in which energy heating mats or infrared panels. Power Meter or can be combined with
can be gathered, controlled, and used to The unit controls the output products such as inverters of diff erent
maximum benefi t. voltage according to external signals manufacturers including Fronius, SMA,
A device like the AC•THOR can meet (temperatures, Ethernet and other Solaredge or Victron.
this trend of energy control particularly control signals) linearly and therefore In operating mode, up to three electric
when excess solar yield is available via the power output of the connected load. heating elements can be supplied
PV solar panels from a device similar in The AC.THOR linear power control linearly with excess PV energy for water
size to a shoe box. works similar to a grid connected heating and other purposes.

50 PLUMBING CONNEC T ION Summer 2020

 Leading
solutions in
warm water
systems
TRAINING OFF THE PAGE - JON PALFREY

Here are a few examples how AC•THOR

AGRICULTURAL SYSTEM ILLUSTRATION 9s can assist to maximise consumer
and industry self-consumption:
1. For grid-connected systems, the
AC•THOR 9s can communicate directly
to compatible inverters, batteries or
even energy management systems
or through the my-PV Power Meter to
measure your excess solar PV energy.
2. For off-grid applications, with the
help of a battery inverter, the AC•THOR
9s can detect a frequency shift in
your AC line and power your hot water
system linearly without additional
devices and wiring.
3. For residential applications, one
AC•THOR 9s can be used to shift up to
9kW of excess solar energy to power
your hot water tank, converting your
hot water tank into a thermal storage
battery for your domestic hot water,
hydronic heating and pool heating.
4. For commercial applications, 11
units of AC•THOR 9s can be linked up
with only one my-PV Power Meter to
manage up to 99 kW of your excess
solar PV generation.

WHAT CAN BE RECORDED VIA THE

AC.THOR?
Recorded production data, meter values
and temperatures can be read off at
any time. The respective values can be
selected using the data logger button
on the module’s functional displays.
These can be presented in the three
views: current year, month or daily
readings.

AC•THOR® / AC•THOR®9S OPERATING

INFORMATION
The following data can be displayed
either from the screen or web interface:
The AC.THOR can record data such as meter values and temperatures for current Total power: Shows the total power
year, month or day that can be read off at any time. figures for all the connected loads.
The yellow bars indicate the PV excess
power used, the green bars the
The system’s temperature sensor is applications. The AC•THOR 9s can proportion of grid energy when the
positioned in the storage tank above the maximise end users PV self-utilisation optional temperature boost backup is
heating element to provide an accurate by shifting excess solar PV energy active.
temperature reading of gained energy. linearly to power their electric heating
requirements for both grid-connected As examples:
IN DISCUSSION WITH CLIENTS and off-grid applications. Therefore, ∫ Meter: indicates the value of the
The AC•THOR is a unique AC solar PV- customers do not buy electricity total power drawn from the grid (red)
Power-Controller for domestic hot unnecessarily from the grid when they including household loads and grid
water and space heating needs suitable have excess solar energy and achieve a feed-in (green) at the metering
for many residential and commercial net-zero energy goal. point.

52 PLUMBING CONNEC T ION Summer 2020

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TRAINING OFF THE PAGE - JON PALFREY

∫ Power 1,2 & 3 shows the power data

for all three outputs. HOW THE PV INVERTER PRODUCES POWER
∫ Temperature 1-4: shows the data via
the temperature probe.
∫ Cloud connection devices available.

CASE STUDY – AGRICULTURAL

FACILITY
An avocado farm in Western Australia
produces 90 tons of avocados annually.
The energy concept for the farm
includes a 53-kW photovoltaic system
that simultaneously feeds a 160-kWh
saltwater battery as well as a 48-kWh
lithium energy storage. The farm is
completely off-grid, operating on 100%
renewable energy.
So why hybrid storage?
Photovoltaic off grid systems need
to be oversized to provide enough
energy during winter periods. This leads
to unused PV power and a significant
energy loss during sunny seasons. for hot water storage by controlling its ∫ AC•THOR and myPV Power Meter
The AC•THOR detects the grid power linearly to use exactly the amount communicating
frequency of the battery inverters and in of the remaining PV power and to avoid ∫ Energy exporting to grid cancelled
case of excess energy, power is diverted discharging the battery. and redirecting the energy towards
to boost the hot water 9kW elements in the ACTHOR (green arrow)
each of the thermal tanks. The desired INSTALLATION ∫ Heating elements activated starting
water temperature can also be easily System schematic AC•THOR is plugged from the top
adjusted with AC•THOR. into an AC socket like any other load. ∫ Water being heated in the storage
Storage capacity in the off-grid No additional communication wiring is tank starting from the top.
system can be inexpensively scaled up. required.
Energy is now captured and used that ∫ Product details AC•THOR In today’s markets and industry more
was wasted before. ∫ Supply voltage 230-240 V and more people are looking for smarter
∫ 0 – 3,000 W linear power control ways to manage the use of solar PV
PROJECT DATA ∫ Mains connection single-phase, energy to achieve net zero energy goal.
∫ 53 kWp off-grid system, frequency- mains plug This is especially challenging where the
shift inverters ∫ Load connection mains socket for cost of battery storage is still too high
∫ 160 kWh saltwater battery and 48 resistive loads to store excess solar energy for a good
kWh lithium-cells ∫ Color Touch Screen 2.83“ return on investment economic return.
∫ Two tanks ROTEX Sanicube, each with ∫ Power cord 2.8 m for AC. THOR This method using the AC•THOR
a 9-kW immersion heater powered by ∫ Dimensions 135 x 210 x 65 mm to convert storage tanks into true
three AC•THORs ∫ 3 phase 0 to 9kW version is available! hot water batteries, can deliver the
∫ Pure sine wave output with PWM flexibility and cost-eff ective solution
OPERATION WITH FREQUENCY SHIFT regulation (pulse-width modulation). to maximize self-consumption in
AC•THOR operates with frequency-shift No thyristor required. ever-increasing energy management
battery inverters. These inverters raise strategies for both residential and
the AC frequency when the battery The operational order of the hybrid commercial applications.
is fully charged. This signals the PV storage concept is to supply the present
inverter to limit power to prevent loads first, after which surpluses are
battery overcharge. used to charge the battery and the
AC•THOR detects excessive power remaining excess energy is used for
Jon Palfrey is the Thermanl
by measuring this frequency rise. It water heating. Energy Solutions/Rotex
increases heating power until the Commercial Manager. He
conducts training to industry
system is balanced, before the PV The diagram shows: groups relating to all things
inverter derates. With that in mind it ∫ Sun and the PV inverter producing water heating.
automatically uses the excess energy power

54 PLUMBING CONNEC T ION Summer 2020

 We Move Water.

Architectural
Aluminium grate Heelguard grate

RELN Uni-Pits – the fastest and easiest pits to install. From small
domestic pits through to civil applications our range provides
a size and grate solution for a sophisticated architectural finish.
www.reln.com.au
COPPER CONNECTION - JOHN FENNELL

“RESPONSIBLE COPPER” IS HERE

The ‘Copper Mark’ seal means copper produced to meet the highest standards and that’s about to be a big
deal says John Fennell.

P
lumbers and home owners may assessments take place to verify all Plumbers here also rate a company’s
not think much about the copper standards are being met. credentials highly. A survey by
pipes they’re using apart from Re-assessment happens Copperhead Research commissioned
price and quality, but that’s about to automatically every three years or can by ICA Australia and Kembla showed
change. be triggered by significant operational ‘Australian made’ was a big plus for
A new standard called “Copper changes or incidents, meaning the plumbers and other trades, while
Mark” is expected to upend how Copper Mark goes beyond compliance sustainability was also high on their
copper is produced and that will mean to focus on continuous improvement of priorities.
a big diff erence to the way it’s sold responsible production. Australian miners are already
and marketed. It will also make a big “The Copper Mark allows our customers interested in the Copper Mark seal
diff erence for the environment, workers to purchase copper from operations of approval and I know a number are
and communities. that have been independently assessed looking seriously at joining in the next
Copper Mark was developed and as meeting the highest environmental, year or so.
launched by the International Copper social and governance standards, Engaging with big and small copper
Association—of which I’m a member— responding to the growing expectations miners, as well as other companies and
late last year, but is now an independent of consumers around the world for organisations, is critical.
body with a multi-stakeholder council. sustainable supply chains,” Rio Tinto To get the word out The Copper Mark
It was inspired by the United Nations Copper & Diamonds Chief Executive, and ICA visited seven copper producers
Sustainable Development Goals to Arnaud Soirat, said in a statement. in Latin America and Europe and held
meet high and transparent production dedicated webinar sessions with ten
standards. producers across Asia, Australia, Europe
The Copper Mark is the first and only and North America.
program for responsible production Progress is already looking good.
in the copper industry. This means Apart from Rio Tinto’s U.S. site, Copper
that copper miners wishing to get Mark has announced four other
the Copper Mark seal of approval will companies who have begun the process
have to undergo an independent and toward approval. It also recently
comprehensive verification of practices said that two major new partner
at copper production sites, including organisations – Ford Motor Company
mines, smelters and refineries. and Google – now formally support
For MM Kembla, the only Australian STANDARDS ON THE MOVE the Copper Mark and a preference
company producing copper products Copper Mark couldn’t have come at for Copper Mark producers in their
here, it will mean a clear market edge a better time. Nearly half of mining procurement practices.
when it comes to selling copper pipes and companies globally rank license to Copper Mark is a great step forward
fittings that can be guaranteed to meet operate as their biggest risk to business for copper products in a world where
world class and transparent standards. for the second year in a row according tradespeople and consumers are
to a new report. increasingly asking how green, clean
FIRST MINER WITH COPPER MARK Ernst and Young’s Top 10 Business and safe products are. MM Kembla I
How tough that process can be was Risks and Opportunities 2020 report know is looking forward to being able to
shown by the first copper mining site, found 44% of the world’s top mining sell products sourced from Copper Mark
Rio Tinto Kennecott Utah Copper in the executives say reputation and community labelled ore to give them a clear edge in
U.S. to be awarded the Copper Mark. support are their largest concerns. the Australian market.
The company’s Utah operations That’s a big shift in just a few years.
were independently assessed across As E&Y’s head of mining and metals Paul
32 criteria, including the environment, Mitchell says, “Perceptions of the sector
community, business and human rights, as being old-fashioned and dirty need to John Fennell has been
the chief executive of
labour and working conditions, and be challenged, so building a social bond International Copper
governance categories. This starts is make or break.” He also adds, “miners Association Australia since
with a desktop-based self-assessment need to be part of the solution, not the 1998.
and independent review before on-site problem.”

56 PLUMBING CONNEC T ION Summer 2020

Know every plumbing trick in the book?

• All hot water model specs & dimensions.

• Key facts & tips to assist with product selection.
• QR code shortcuts for further model information.
• ,QFOXGHVDOO5KHHPHOHFWULFJDVVWRUDJHFRQWLQXRXVñRZ  
heat pump & solar models.

Register now to receive your free copy at:

rheem.com.au/handbook

COMES ON STEADY, HOT AND STRONG. INSTALL A

AUSTRALIA’S NO. 1
STAYING ADAPTABLE
As we move into the second half of the year, Standards Australia is continuing in its efforts to support and
collaborate with industry.

A TO Z DICTIONARY OF TERMS currently under development, will aim ∫ Prior to start-up of any cooling water
Across the construction and plumbing to outline methods for determining system, a cooling tower clean should
sectors there are range of diff erent products suitable to be flushed be conducted and care must be taken
definitions for similar products and down a domestic toilet and establish to disinfect all system water.
tools, and at times this can cause appropriate consumer disposal labelling ∫ Legionella testing may be conducted
confusion and a lack of clarity for requirements. to ensure pipework has not been
workers. This standard will aim to bring a colonised by Legionella during periods
In an eff ort to address these solution to the sector and provide more of stagnancy.
concerns Standards Australia in clarity around what can and cannot be
partnership with the Australian flushed down the toilet. With the help PUBLIC COMMENT PIPELINES
Building Codes Board (ABCB) have and invaluable expertise of industry Our commitment to continue providing
launched the National Dictionary of experts, the standard will aim to protect solutions for the water and waste
Building & Plumbing Terms (www. systems and provide guidance around services sector is being seen with
constructiondictionary.com.au). what products could cause damage to several draft standards hitting the
The website enables individuals water systems. public comment consultation period of
to search for definitions used in the Standards Australia looks forward the standards development process.
National Construction Code (NCC), to finalising work on the publication The drafts that went to public
Australian (and joint AS/NZS) Standards and bringing the standard to Australian comment include:
and Handbook 50:2004, Glossary of consumers and industry as soon as is ∫ DR AS/NZS 3500.0 - Plumbing and
building terms. The website aims to possible. drainage, Part 0: Glossary of terms
highlight diff erent ways of describing ∫ DR AS/NZS 3500.1 - Plumbing and
the same or similar terms or processes PREPARING BUILDINGS FOR WORKERS drainage, Part 1: Water services
and provides a general hierarchy of To help keep workers safe, Standards ∫ DR AS/NZS 3500.2 - Plumbing and
results to assist interpretation. Australia is reminding building drainage, Part 2: Sanitary plumbing
As definitions change and consolidate managers how important it is to ‘flush’ and drainage
in the future, Standards Australia is out internal systems before the return ∫ DR AS/NZS 3500.3 - Plumbing
committed to continued collaboration of occupants. and drainage, Part 3: Stormwater
with both the building and plumbing Building systems being closed down drainage
sector to update and refine the website. for an extended period can include ∫ DR AS/NZS 3500.4 - Plumbing and
health risks associated with air quality drainage, Part 4: Heated water services
T O FLUSH OR NOT TO FLUSH? and mould, microbial growth, and
Fatbergs, blocked sewers and clogged corrosion in water systems. This series of standards are an
systems continue to pop up across The Australian and New Zealand important tool for industry and have
the country with much of the blame AS/NZS 3666 Air-handling and water been updated to reflect several changes
being directed at wet wipes or similar systems of buildings - Microbial control to provide robust guidance to the
products that are unable to break down standards series, is a useful tool that Australian community.
properly when flushed. helps manage building air quality and
This ongoing issue of what should risk related to hazards like legionella. AN AGILE INDUSTRY
and should not be flushed down the Important steps to consider when Standards Australia is looking forward to
toilet has only been heightened by flushing building systems can include: seeing a range of standards published
COVID-19 panic buying, with toilet paper ∫ Prior to facilities being opened for in the coming months, with the aim of
shortages seeing consumers seek out use, all water outlets should be providing clarity and building confidence
alternatives such as wet wipes. flushed for at least 3 minutes each. in the water and waste services sector. As
Standards Australia is seeking to ∫ Prior to using appliances such as we move into the last quarter of the year,
reassure and provide a solution for drinking water fountains, open we look forward to further collaboration
industry with a flushable products fi xtures to flow for at least a half with the sector to help build more
standard. DR AS/NZS 5328, which is minute. resilient communities across Australia.

58 PLUMBING CONNEC T ION Summer 2020

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Project Credit: Denai Kulscar Interiors
 NEW PRODUCTS

DUOETTO MK2, PREP FOR POST-

COVID-19
Australia’s Aus J Hot Water Solutions is
hoping to tap into the post-COVID-19
domestic travel boom with its latest model
of water heaters. The Duoetto MK2 10L
water heater is ideal for work utes and
four-wheel-drives that tow RVs.
Having sold tens of thousands of
12V/240V water heaters globally, the
company brings comfort, cleanliness and
convenience with the Duoetto MK2.
Designer and managing director
Jay King believes the tough Australia-
designed and compact design is ready
for its coming uses when power isn’t
readily available and is ideal for global RV,
SUREPRESS STAINLESS STEEL PRESS-FIT SYSTEMS caravan, camping, marine and work sites.
Similar to their copper counterparts, Surepress press-fi t systems off er the long-term
usage and maintenance, a feature which is crucial in the current COVID-19 environment as
professionals need to ensure they spend as little time on site as possible.
In addition to the high-quality components in 304 or 316L stainless steel material,
completed systems are aesthetically pleasing, strong and highly resistant to aging, heat
and chemical additives.
Businesses and contractors who have made the switch from copper piping to Surepress
press-fi t systems have reported experiencing productivity gains due to installation speed
and no longer needing to obtain a hot work permit or subcontract welders.

www.allmach.com.au www.ausj.com.au

MAG’S NEW TOUCH-FREE SENSOR XPRESSFIT

DUAL FLUSHING The XPRESSFIT installation mechanism
In wake of the COVID-19 pandemic, MAG allows a tap to be secured from above
Griffi th has developed an in-wall, touch- the benchtop in under three minutes.
free dual flush flushing system suitable Suprema has incorporated the XPRESSFIT
for commercial office buildings, schools, technology to develop a range of stainless
hospitals, shopping centres, public steel tapware, which off er the benefi ts of
restrooms and other applications. fast installation and purity of stainless
Touch-free sensing technology steel. A unique pull out mixer design
promotes a contactless and germ-free known as ‘Retractable Mixers’ form
environment, which is of great benefi t, BLUNDSTONE RELEASES part of Suprema’s XPRESSFIT range.
especially during times such as these. ZIP-SIDED #983 The retractable mixers off er pull out
It sits on a robust stainless steel panel Australian work boot manufacturer, functionality without the cumbersome
with an internal mounting frame and Blundstone has released a new zip- counterweight under the sink taking
operates on a simple 24 VAC power back sided #983 boot off ering more features up valuable storage space. The hose
option. It’s ideal for new installations or than usually available in standard will automatically retract back into
retrofi tting (subject to verifications). safety boots. It gives tradies ultimate place when the water is turned off. Both
underfoot protection, with a lightweight, the XPRESSFIT mechanism and the
penetration-resistant insole. Retractable Mixer design individually
The lace up design also provides ankle received a 2020 Good Design Award.
protection while the heavy-duty zip
provides easy on, easy off convenience.
One of the standout features of the new
boot is the crazy horse water-resistance
leather upper. It’s a full nubuck leather
that’s buff ed to achieve a smooth feel and
finish. After buffing, a wax is applied to
give a multi-tone and natural rustic finish.

www.magriffi th.com.au www.blundstone.com.au www.xpressfi tmixers.com.au

60 PLUMBING CONNEC T ION Summer 2020

 SUMMER 2020

CONNECTIVE
CONSTRUCTION
HOW 5G CAN HELP TRADIES

66 HEALTH 70 BUSINESS 74 TRANSPORT

 COVER STORY

HOW 5G CAN HELP TRADIES

OPTUS HAS BEEN LOOKING INTO WAYS THAT ITS NEW 5G SIGNALS CAN HELP TRADIES GET THEIR JOB DONE USING
THE NEW TECHNOLOGY TO TRANSMIT FAST AND EFFECTIVE AR SIGNALS. SEAN CARROLL WRITES.

uch has been said about 5G way for some intuitive training and hub and remote location,” Optus head of

M since the technology was

announced. Most recently it’s
been linked to the spread of COVID-19
installation methods for tradies.
Working with The AVR Lab and Perth-
based solar panel company SpringCity,
5G Harvey Wright explains.
“This could mean that a technician or
tradie can be guided through the steps
by conspiracy theorists after a Belgian Optus has used its 5G network to help of the job they are working on by their
doctor made the claim during an a solar panel technician complete their colleague who has the same view as the
interview in January. What a time to be job with the support of a Sydney-based onsite tradie thanks to 5G and the AR
alive right? engineer. Smart Glasses.”
Conspiracy theorists aside, the It was made possible with AR Smart In the demonstration video, the engineer
technology is paving the Glasses that were worn by the on-site in Sydney was able to circle the problem
technician and the strength of the 5G on his end on the video and the technician
network that was able to quickly send saw it appear through his glasses.
ahead high-resolution imagery in real- There are currently 860 Optus 5G
time to the support team. towers in Australia and, as that roll out
From there, the team gave verbal continues, there will be a further reach
feedback as well as visual in the form and in turn, more opportunities to make
of an augmented reality overlay. use of them.
“The 5G signal enables a more “The collaboration with the AR Lab is
realistic and seamless AR a proof of concept to highlight how AR
experience in real time, with higher powered by 5G can transform the future
resolution video and imagery of trade upskilling and remote on the job
shared live between a command training,” Harvey says.

62 ACROSS T HE T R A DES Summer 2020

 MAKE HARD
WORK EASY
HIACE

The Toyota HiAce comes standard with next generation Toyota Safety Sense1 features, making every day
driving safer. Its Lane Departure Alert helps you stay in the middle of your lane, whilst the digital rear-view mirror2
makes those tight spots, your spots. Enjoy an extra pair of eyes on the road with Road Sign Assist which helps to detect
certain speed signs for you. And to top it all off, all van variants come with a 5-star ANCAP rating (tested 2019).
Driving safely has never been easier, thanks to the suite of smart technology on the Toyota HiAce.
Search ‘Toyota WorkHorse Range’

1Driver assist feature. Available on certain models and grades. Only operates under certain conditions. Check your Owner’s Manual for explanation of limitations. Please drive safely.
2Available on certain models and grades.
 The collaboration between Optus and ARLab showcases how AR powered by
5G can change the future of trade upskilling and remote on the job training.

Outside of solar panel installation, Harvey also adds that another benefit
the trades have been experimenting is it negates the need for multiple staff
with AR technology, something Building to be onsite at the same time: “This
Connection has covered extensively. is particularly relevant given social
“As 5G continues to rollout it will play distancing measures currently in place
a central role in providing businesses across the country as it allows for real-
www.facebook.com/tradieconnection across almost every industry with time collaboration between colleagues
improved efficiencies when so much of the
as businesses are Australian workforce
digitally transformed is working remotely.
thanks to 5G’s “There is no doubt
increased speeds, low It also has a that COVID-19 has
latency and network plethora of fundamentally
capacity,” Harvey applications in changed the way
says.
Based off the trial
training videos and that we all live and
work. It has had
run, the network troubleshooting deep impacts across
demonstrated that it common issues. many industries
can effectively live and industry has
stream 4K content had to adjust the
through the AR way they operate to
glasses which is accommodate for
critical when detail is crucial. It also the changes that COVID-19 restrictions
showed that the strength of the network demand.”
is reliable enough that critical remote With the current COVID-19
assistance applications can trust the restrictions in place, it might not be
service. needed more than now with people
It also has a plethora of applications having to adapt their business
in training videos and troubleshooting accordingly.
common issues. If a recording of the Optus will continue to trial further
video stream is kept, professionals applications of the network and look
could use it to help teach others how into how tradies can benefit from the
they overcame certain issues. solution into the future.

64 ACROSS T HE T R A DES Summer 2020

Build your understanding – with NCC CPD
Online courses now available!

Purchase online now or subscribe for more information

Trying to stay up to date with the rapidly evolving construction industry?

NCC CPD can help you get ahead!

It has never been more important to nail compliance Developed by the Australian Building Codes Board (ABCB) in
and deepen your understanding of the National consultation with industry, government and subject matter experts,
Construction Code (NCC). The new online Continuing NCC CPD helps you build on your NCC knowledge and get ahead.
Professional Development (CPD) courses will assist to
address some of the challenges industry practitioners Courses are available to purchase online now.
face in understanding and applying the NCC. Subscribe to receive updates including special introductory
pricing as courses are released.

Go to cpd.abcb.gov.au for more information.

Email [email protected] Phone 1300 NCC CPD (1300 622 273)

© Commonwealth of Australia and the States and Territories of Australia 2020, published by the Australian Building Codes Board.
 HEALTH

SLEEP 101
DR KIERAN KENNEDY EXPLAINS WHY SLEEP, WHEN IT COMES TO HEALTH, IS MORE THAN JUST PILLOW TALK

leep. It’s something we’re all

S familiar with. But depending on

how much of it we’re getting, and
whether that familiarity is more friend
or foe, it can be something we might
want to get know better.
When it comes to looking after our
health, looking after your sleep can
form a core foundation to putting your
best foot forward. Both physically and
mentally, sleep can be a game changer
and the science of modern medicine
is now truly showing it. But even if we
know it’s good for us, what actually is
sleep and how do we go about getting
more?

What is sleep?
If you’re lucky and sleep’s something
that comes easy, it’ll more often than
not feeling like something that’s
a simple off switch. In reality, the
neurology of sleep is anything but.
Sleep itself is incredibly complex, and
is a surprisingly active process. During
the day, different areas of our brain
responsible for coordinating alertness
and wakefulness are firing.
Simultaneously (depending on how
strong that call for a 3pm nap is), areas Struggling to sleep and staying asleep is a serious problem for many, with
that kick into gear to slow the beast and alcohol, caffeine and certain food types being common causes.
wind our brain down into sleep are kept
quiet. At night, or whenever we drift
off, that opposite pattern sparks to life. as systems work to keep us going during lowered life span are just some of the
Even when we’re deep in sleep, areas of the day. Further theories of what sleep big ticket items skipping a good night’s
the brain are incredibly active and alert actually does include helping us process rest can bring.
- taking the reins to make sure the brain learning and memory, regulating
and body stay asleep and the benefits it emotions and flushing build up of waste Why am I struggling to get
gives us are underway. products and toxins from the brain. enough?
The benefits of better sleep are truly Struggling to sleep is incredibly
Why do we need it? a power house. Sleep is linked common, and as a mental health doctor
For all we do it, and the place it’s had in to improved learning, focus and it’s probably the complaint I’ve heard
our lives throughout humanity, sleep concentration. Alongside, emotions most across my career so far. Stats
has long remained a bit of a mystery to and mental health have been shown to show that near on 50% of all people go
science. Research is active and ongoing, hold more stable when we’ve had a good through at least one period of insomnia
with recent decades offering us up more nights kip. within a 12 month period, and around
information about the Sandman than Chronic issues with sleep are strongly 20% struggle with sleep on a long term
ever before. linked to negative health outcomes - basis.
It seems that sleep is pivotally lowered immunity, poorer mental health, Science does back the commonly
involved in mental and physical repair potential dementia risk and an overall held belief that, for most people, 7-8

66 ACROSS T HE T R A DES Summer 2020

hours a night is the sweet spot. For the behind and alongside COVID-19. tired and unrested is the impact that
vast majority, shooting for around 8 We’ll jump into this below in terms of alcohol has on how sleep works even
hours will be most protective for health how we can get better shut eye, but a while we’re asleep.
however sleep isn’t a ‘one size fits all’ big cause for sleeping troubles is also
solution and we now know that some the world we’re living in itself. Bright What about medication to help
people need a bit less or more. It’s lights, ever scrolling phones and a flip/ sleep?
important to listen to your body here, flop routine are environmental factors With so many of us not getting a decent
and if in doubt aim for 8 as a good start. that really pack a punch when it comes amount of sleep each night, it’s no
Winding down and struggling to fall to keeping our sleep on track. surprise medications to help people
asleep is the most common issue with What we’re putting into our body get some shut eye are among the most
sleep, so if you’re a regular here then across the day can be a big factor commonly prescribed world wide. These
you’re definitely not alone. A busy tradie too. Caffeine is the most common ones definitely have their place, but
life and everything else alongside can stimulant used in the world (and I’ll it’s important that they’re always used
make it difficult to switch the brain off, freely put my hand up to being part of alongside guidance from a doctor.
so taking on board some simple tips to those stats too), but it’s also one of the More traditional sleeping tablets
help the brain do this is key in a fast most common killers of a night’s rest. like Valium or Xanax (belonging to a
paced modern world. Increased stress, Whether it’s a coffee, energy drink or class called ‘Benzodiazepines’), act on
anxiety and mental health struggles pre-workout shake, caffeine actually particular receptors within the brain to
can all flow back into making sleep more sticks around in the brain for at least 6 cause an overall reduction in neuronal
tricky, and the kicker here is that the hours. Even if you can fall asleep after activity. The effect is calming, and
worse we sleep (often) the worse these a cuppa, we now know that your sleep (often) an easy slip into sleep-dom. It’s
very things get too. is least restful than without it. Alcohol important to know however that these
With 2020 really digging the knife is a biggie here too - while a few drinks medications do change the way sleep
in when it comes to stress, sleeping might make it seem easier to get off to works and actually interrupt natural
troubles are a slowly building epidemic dreamland, a common cause for feeling sleep itself.

Summer 2020 ACROSS T HE T R A DES 67

 For a short period they can help get
a body clock back in sync and support
us to clock up some hours, but chronic
use can lead to problems as sleep
isn’t happening inside the brain as it
naturally would. Alongside this, these
types of sleeping tablets have addictive
potential and the longer they’re used
the harder sleep might be without them.
Melatonin tablets are another
common sleep aide prescribed these
days, and this one works a little more
naturally to help the brain fall into a
regular pattern. Working alongside
natural melatonin within the brain,
melatonin helps circuits within the
brain gear up to tell us we’re ready for
shut eye. They don’t work for everyone,
but when routine need re-syncing or jet
lag is rearing it’s head then they can be
a good option to talk to your doc about.

Best ways to hit the hay

The silver lining to sleep troubles is
often that small and really realistic Making small changes, such as putting the phones down and winding down
changes can make a big difference. hours before bed time can make a world of difference to how you sleep.
By adjusting some of our daytime and
evening routines, we can put our brain
in the best place to sleep when it needs of the room you’re in (and where you’ll room and doing something relaxing
to. This is the take away here: good sleep) is on the cooler side. like reading or (better yet) a round of
sleep starts before we hit the pillow, Science shows our brains start meditation.
and it’s important to know that what turning on ‘sleep mode’ in the hours
you do across the day can make a big before we actually fall asleep if the light The Take Home
difference to how well you rest at night. is dim, the temperature cool and we’re Sleep is a vital part of our tool kit when
Creating a bedtime routine is keeping blue light rays off our eye balls. it comes to better health of mind and
essential, and always my number one Using phones and laptops is enemy body. And it’s something that’s near
step for helping people here. The brain number one when it comes to sleeping universally a tough thing to get at times.
coordinates being awake and asleep off well, so get proactive about turning The benefits of a good night’s rest are
a rhythm (the circadian), and the more these off an hour before bedtime. now more than ever clear to modern
it’s allowed to lock in with this the more Keeping caffeine at bay is key here medicine - and we’re “prescribing” a
soundly you’ll sleep when you hit the too - make sure your last coffee or pre- bit more of the Sandman is something
bed. workout is at least 6 hours before you’ll doctors are now dishing out on the
Start a schedule that protects your be hitting the bed. Even if the pump regular.
bed and wake time; where possible, and heart rate hit has long worn off, it’ll The key here is knowing that more
aim to go to bed within half an hour of still be whirring round your brain and shut eye is well within your grasp. Take
a regular time. Get protective about it, impacting sleep for hours afterward. some simple steps to help your brain
and put an alarm for wind down A common question is what to do if sleep even before it hits the pillow and
time at night just like you do we’re tossing and turning. A good your body and brain will thank you for
to wake up in the morning. practice can be to get up briefly it.
Adjusting the environment if we can’t fall asleep within
to make it more sleep 20-30 minutes. Break the cycle
friendly can make a world of of anxiety and stress that often As a medical doctor and psychiatry
difference too. Dim the lights makes falling asleep harder resident with degrees in psychology,
physiology and medicine/surgery, Dr
(or turn half of them off) by getting up in a dimly lit Kieran Kennedy holds a passion for
in the house in the hour furthering the mental and physical
before bed, and make health of the modern man and woman.
www.drkierankennedy.com
sure the temperature Dr Kieran Kennedy.

68 ACROSS T HE T R A DES Summer 2020

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 BUSINESS

5 MINDSET SHIFTS
YOU NEED NOW
BUSINESS COACH AND CREATOR OF NEXT LEVEL TRADIE DANIEL FITZPATRICK SHARES FIVE THINGS YOU SHOULD DO
TO GET YOU AND YOUR BUSINESS THROUGH DURING THESE UNCERTAIN TIMES.

his year has been anything but

T
to 2020.
normal. COVID-19, lockdown, the
economy... might be a bumpy end

Will things go pear-shaped again in a

few months? Who knows. One thing I do
know:
Success starts with mindset.
It’s how you can take advantage of
any season and come out on top, with
a spectacularly successful business,
leaving your competitors in the dust.
Or at least sleep soundly knowing
you’ve got things fully under control...
work lined up, solid income, cash in the
bank.
So what will it take to lead your
company through the fallout?
Here are a few tips:

You must own everything in

1 your world
Navy seal Jocko Willink says good
leaders don’t make excuses, instead
they figure out a way to get things done.
When you’re on a mission, there are
things you’ve got control over, and
things you don’t.
For example, you don’t have control
over the weather. If your mission
requires a helicopter, but you can’t fly,
then guess what? Find another way.
Take the Jeep. Success requires you think been putting off? It’s probably because
Your job is to complete the mission. differently. Take extreme ownership. Of your brain is telling you those tasks
Even when there are obstacles. your actions, the actions of your team, are gonna be unpleasant, dangerous,
It’s easy to point fingers when things of everything that will impact the result. painful, or harmful.
don’t go to plan. We’ve all been there. Control what you can control. Find The answer is, get it down on paper.
Excuses come to mind: Clients only another way when you can’t. Bring the facts into the cold hard light
want the cheapest price. The economy of day. Then you can see exactly what
is stuffed. Can’t find good staff, they’re Write down your fears, not you’re dealing with.
not out there.
The truth? No matter what situation
you find yourself in, you alone are
2 your goals
To achieve your goals, you have
to take action toward them.
Sometimes you gotta look the
monster in the eye.
Then it’s not so bad.
responsible for the success or failure of If you’re not taking action, then you How much did you really make off that
your business. There is no one else to have to figure out why. last job? What do you owe the IRD… what
blame. Are there higher-level tasks you’ve are your options? Why are you killing

70 ACROSS T HE T R A DES Summer 2020

yourself to meet that deadline? Grab opportunities with both Success has to be on your terms.
I’ve helped hundreds of tradies find
non-scary answers to questions like
these.
4 hands
As humans, we’re always
fighting the tendency to lean back,
Being in business for yourself comes
with a heap of risk and hard work. You
should get a return on your dollar.
The worst thing you could do right wait and see how things pan out, before It’s also about balance. You haven’t
now is freeze or freak out over every making a move. really attained success until you’ve got
little thing. Instead, make a new rule Problem: If you wait too long, you a well-balanced life.
that you’ll address things head on. So might miss your chance. It’s easy to slip into the “too busy to
you can see the danger ahead and avoid My advice is to grab opportunities take a day off” mentality. Anyone who is
it. with both hands. We don’t know what’s self-employed knows the struggle. Lines
ahead. So take what you can now. Build between work and home are blurred.
No one is born with business your war chest. Everything feels urgent.

3 skills
If you’re like most tradies, your
focus is: Work hard. Deliver quality. Do
Build up everything you need for
the tough times ahead. What’s in your
war chest? A big fat cash reserve, for
Fair enough, but habits have
consequences.
It’s fine to work massive hours playing
right by clients. Build your reputation. starters. catch up. For awhile.
That’s AWESOME. But it’s not enough... But your war chest When weeks turn into
Because a busy tradie is not always a isn’t just money. months - and months
profitable one. Build your network turn into years -
When giving your price, does it ever and customer base. If you run a it’s time to remind
feel too high? So you adjust it down a Build skills and trades business, yourself why you
bit? This is the part where you get stuck processes within your you already face went into business
working a job there’s no money in.
So what can you do about it? If
team - make them
reliable, efficient,
hundreds of in the first place, and
carve out some time
margins are slipping, cashflow is accountable. unknowns in day- for family.
uncomfortably tight, or staff are Got more work than to-day business. And frankly, for
making too many mistakes, seek out you can handle? If your company to
better methods for getting where you the numbers stack come through this in
want to be. up, go for it, hire more good shape YOU need
Challenge yourself to think more help. Take bigger and to be in good shape:
like a business owner. To do what’s better jobs while they’re available. Healthy, well rested, calm, in control.
best for the company. Gain a deeper If things change later, you can always Finally, remember this:
understanding of your numbers. Set up re-adjust. That’s business, we’re always You’re an exception to the rule.
KPIs and targets. Build structure. making adjustments. If you run a trades business, you
Here’s the thing: No one is born with First thing is: Pay attention. Don’t already face hundreds of unknowns
all the skills to run a trades business get bogged down. Don’t get so busy you in day-to-day business. The rest of the
successfully. Business skills need to be can’t see what you’re missing out on! world may be fearful - they don’t know
taught or learnt. Shift your mindset: This is a time to what will happen next.
Ask yourself: “Am I open? Am I lean IN. Don’t be reckless, but actively But you? You’ve lived with
actively learning?” Success leaves seek the right opportunities to get uncertainty for years. You were made
clues. So look at others who are ahead. for unpredictable times. You live here.
successful and work out why. When nothing is sure, everything is You’ve got this.
Consider for a moment: “Who do I have possible.
to be, to have the results I want?” Imagine Daniel has been business coaching
yourself as that person. The best version Being in business is a way in Christchurch for the past eight
of you as a business owner.
How you see yourself will
always limit your results.
5 to buy back your time
Think of your business as
an investment and make decisions
years with his company Business
Solutions. After realising that most of
his clients were tradies and that they
When you take action, your accordingly. What kind of return-on- were getting great results, he developed
subconscious works hard to investment are you happy with? the Next Level Tradie program,
make the outcome line up specifically to help those in the trades
with what you’re expecting. and construction industry.
So make sure you see Business coach
yourself as a highly and creator Need to figure out your next move?
capable business owner, of Next Level Book in to have a chat to see how Daniel
as well as a highly Tradie Daniel can help: https://nextleveltradie.co.nz/
capable tradie. Fitzpatrick. nextstep/

Summer 2020 ACROSS T HE T R A DES 71

 MENTAL HEALTH

SUPERFRIEND, THE SUPER

FRIENDS OF TRADIES
SUPERFRIEND ADVOCATES FOR, EQUIPS AND EMPOWERS COMPANIES TO ACHIEVE MENTALLY HEALTHY
WORKPLACES. SEAN CARROLL WRITES ABOUT WHAT THE ORGANISATION IS DOING FOR TRADIES.

ugust was Tradie Mental Health Month and it’s a great

A initiative that brings a very important topic to the

forefront and lunch breaks around the country.
SuperFriend general manager of superannuation and
workplace solutions Keir Paterson, whose role is to work
with employers and super funds on mental wellbeing and
safety strategies, policies and programs to help workers and
members improve and maintain their mental health, says
there’s no better time to start mental health conversations
than right now.
“Certainly, we’ve seen the stigma of mental illness reduce
significantly over the years and the construction industry has
been at the forefront of that,” he says.
“Each year we run the Indicators of a Thriving Workplace
survey. With 10,000 responses, it’s now the largest study of
workplace mental health in Australia. The most recent, 2019
survey found that workers in construction with a mental “So, keep an eye out for each other and let people know
health condition are among the least likely to say their you’re there to support them – and speak up if you think you
workplace caused it. might need help. I know a lot of people – myself included –
“Workers in construction also reported some of the highest who’ve said ‘I wish I’d done it sooner’,” Keir explains.
levels of job satisfaction, with more than three quarters He also points to some small things everybody can do to
saying they enjoy their job, the highest result of any industry.” help improve their mental health including making sure people
But Keir says that according to industry mental health are keeping up their physical health and fitness, mindfulness
organisation, Mates in Construction, a construction worker and giving.
ends their life every second day and are six times more likely “Giving is a good one, whether it’s volunteering or giving
to die from suicide than a work accident. time to a friend, a child or a relative who needs a helping hand
“So we still have a long way to go in this industry.” – has positive effects on the person helping as much as the one
He, and SuperFriends have laid out a number of steps and getting help,” Keir says.
suggestions for people who are going through a tough time or Physical exercise and getting the heart rate up can be great
know someone that is. for mental health. Even as little as 20 minutes for three days a
“Staying connected is a big one, especially for tradies going week can go a long way in a positive mindset.
from site to site who might not be working with the same crew Tradie mental health isn’t an issue that’s just going to
day in, day out. Having a support network of people you can disappear overnight but there has been solid progress in
talk to improves day-to-day mental health in good times and recent years around the topic. SuperFriends, and a number
can be critical if you’re going through a tough time,” he says. of similar organisations, are working towards an Australian
“This is especially true during the COVID-19 pandemic, when construction industry that doesn’t have the same mental
working conditions might change or there might be fewer health stigma and issues.
hours on offer. Insecure work and your financial situation can
have a big impact, especially when families are stretched with If you, or anyone you know might need mental health help,
kids at home.” there are a range of support services available including:
It may be harder to gauge a colleague’s mood during the ∫ Your local GP
pandemic or when working from home. To counter this, Keir ∫ Your employer’s Employee Assistance Program (EAP)
points to a number of resources SuperFriends has on offer ∫ Mates in Construction 24/7: 1300 642 111
including a peer support booklet which can be found on its ∫ Lifeline: 13 11 14
website or through many of the resources on the R U OK? ∫ Suicide Call Back Service: 1300 659 467
website. ∫ Beyond Blue: 1300 22 46 36

72 ACROSS T HE T R A DES Summer 2020

The Renault Van Range
Vans that make your business work better

Renault KANGOO Renault TRAFIC Renault MASTER

Now Available in Auto

Renault Peace of Mind

Enjoy the simple life with drama-free driving.
 TRANSPORT
with Terry Martin

TOYOTA HILUX
oyota has introduced the maximum fuel pressure of 250MPa. Improvements to economy of up to

T biggest update to its top-

selling HiLux ute since the
current eighth generation’s launch
Importantly, engine output has
climbed to 150kW of power and
500Nm of torque (+20kW/50Nm) when
11.1% have been achieved, based on
official testing.
The smaller 2.4L ‘2GD’ four-cylinder
in 2015, ushering in improvements to paired with a recalibrated six-speed turbo-diesel has also been tweaked
its 2.8L turbo-diesel engine, dynamic automatic transmission, while pulling to improve cooling and economy –
performance, driver-assist safety power with the carryover six-speed including a higher-pressure common-
systems and cabin infotainment manual remains at 420Nm. rail system, optimised pistons and
technology. Toyota claims the result is stronger rings and uprated alternator (now
There is a new, more aggressive look, overtaking and towing through hillier 100 amps, +20A) – but output remains
and corresponding price increases terrain, particularly with maximum steady at 110kW/400Nm.
across the comprehensive range now torque now available across a wider The 122kW/245Nm 2.7L ‘2TR’ four-
spanning more than 33 variants at rev range of 1600-2800rpm (auto) and cylinder petrol engine also carries
launch and soon to be bolstered by the 1400-3400rpm (manual). over.
return of flagship Rogue and Rugged X It says the higher outputs are In terms of dynamics, Toyota’s
models. supported by various other improvements engineers have retuned the leaf-
HiLux was hanging out for a including a new coated cylinder-head sprung rear suspension – targeting
significant update as the market- gasket, revised higher-rigidity cylinder spring rates, shock absorbers and
leading ute looks to hold its dominant block and new exhaust manifold and suspension bushes – while revised
position while continuous upgrades gasket materials. cabin mounts are also fitted. The
are wrought by Ford on its strong- On top of that, new cooling measures aim is to deliver improved handling
selling Ranger and new-generation include a reshaped water jacket and response, ride comfort and refinement,
models from key competitors arrive in revised cooling fan and fan coupling,
showrooms, including Isuzu’s D-Max while fuel economy benefits further
and the related Mazda BT-50. from a new combustion chamber
The mainstay 2.8L ‘1GD’ four- that reduces cooling losses and more
cylinder turbo-diesel engine now efficient exhaust gas recirculation
boasts improved performance and (EGR) in the intake manifold.
fuel economy with revisions such as a
larger, heavier-duty turbo (with ball-
bearing cartridge) and a new common-
rail injection system with a higher
 ARE YOU GETTING
YOUR REGULAR
A variety of option packs have been developed for the new series to improve on
the aesthetics and interior creature comforts.

particularly when unladen on back

roads and over speed humps.
Headline changes to the
cabin include a bigger and more
NEWSLETTER?
All diesel variants also benefit sophisticated 8” multimedia system
from a new variable-flow control now with control knobs rather than www.build.com.au/newsletters
power steering pump designed to touchscreen operation for easier use,
further assist with fuel economy while plus enhanced voice recognition and
delivering “a more natural driving feel” adoption of Apple CarPlay and Android
that varies depending on the driving Auto connectivity.
conditions, such as providing extra New-look instrument dials sit either
assistance in low-speed manoeuvres side of a 4.2” multi-information display,
(like parking) and improving feel with which incorporates a digital speed
less assistance out on the open road. readout among other new functions.
As a result of the technical changes, A variety of option packs have
maximum braked towing capacity is been developed for the new series
now 3500kg for all to improve on the
4x4 HiLux variants aesthetics and
while 4x2 diesel interior creature
variants are rated comforts, while the
at 2800kg, marking HiLux SR5 dual usual vast array of
an increase of up and extra cab pick- factory accessories
to 300kg. Toyota up models also gain are available.
says there are now Pricing for the core
27 variants with a
two front and rear HiLux range starts
payload of a least a sonars to support at $23,590 plus on-
tonne. parking. road costs for the
After boosting Workmate 4x2 single
HiLux’s safety cab chassis with
credentials last year 2.7L petrol (manual)
with the range-wide and moves through
introduction of the ‘Toyota Safety SR and SR5 grades – and the various
Sense’ suite of advanced driver body style, powertrain, driveline and
assistance features, the 2020 facelift suspension lift options – to max out at
brings a variety of detail changes such $62,420 for the SR5+ 4x4 double cab
as recognition of speed advisory signs pick-up with 2.8 diesel (auto).
on the ‘road sign assist’ system. The previous range peaked at
HiLux SR5 dual and extra cab pick- $64,490 for the Rugged X (auto), which
up models also gain two front and rear is expected to push up closer to the
sonars to support parking. $70K mark with this upgrade.
 THIRD GENERATION
ISUZU D-MAX COMES TO
AUSSIE SHORES
suzu has launched its third- At launch, there is a broad line- that cover all the major bases but are

I generation D-Max in Australia,

leaving virtually no stone
unturned in terms of updating the
up spanning 20 variants across
single cab, space cab and crew cab
configurations, pick-up and cab
simply too numerous to detail here.
They include autonomous emergency
braking (with ‘turn assist’), post-
Japanese brand’s all-important one- chassis rear ends, 4x2 ‘High Ride’ and collision braking, forward collision
tonne ute. 4x4 drivelines, upgraded six-speed warning, traffic sign recognition,
Styling, safety, technology, comfort, manual and automatic transmission blind spot monitoring, lane departure
panache, performance and ownership choices and a heavily revised version warning/prevention, driver attention
costs. You name it, and Isuzu appears of the familiar 3.0-litre turbo-diesel. assist, rear cross traffic alert,
to have addressed it, helped by a Model grades start with the SX – automatic high beam, intelligent speed
generous local specification that priced from $29,990 driveaway at limiter, a reversing camera and much
reflects the fact that Australia is the launch for the 4x2 single cab chassis more.
largest export market in the world for manual – and roll through mid-series Models with an automatic
the Thai-built range. LS-M and LS-U before topping out with transmission add adaptive cruise
a new flagship X-Terrain 4x4 crew control, lane keep assist and a
cab auto that is loaded with gear but ‘misacceleration mitigation’ system,
still slots in under $60K at $58,990 the 4x4s have a rear differential lock,
driveaway. the LS-U grade includes rear parking
The list of standard safety features sensors and X-Terrain adds front
is a particularly long one, with parking sensors as well.
every D-Max fitted with Isuzu’s Across LS and X-Terrain, improved
Intelligent Driver Assistance headlight performance is also apparent
System (IDAS) that is said to with the fitment of self-levelling bi-LED
be engineered for Australian front lamps, daytime running lights and
conditions and bundles together LED fog lights, while X-Terrain has higher-
no fewer than eight airbags and grade functions such as configurable
hi-tech electronic systems pathway lighting when exiting the vehicle.
 The latter comes on conjunction with
a new ‘smart key’ system that also
allows for keyless entry/start, remote
engine start and ‘walk away door lock’
convenience.
Isuzu claims the fully redesigned
D-Max’s body and separate ladder-
frame chassis (now with bigger
chassis rails) are both lighter, stronger
and therefore safer, thanks to the
broad application of high-tensile steel,
extra reinforcements and revised
crumple zones.
Many of these measures combine
with extensive use of sound-deadening
material to lower noise, vibration and
harshness (NVH) in the cabin – an
area that is also roomier than before,
more upmarket, apparently more
comfortable and with infotainment
technology that owners have come to
expect.
Even at the entry level, D-Max
carries a 7” display with voice
recognition, DAB+ digital radio,
Android Auto and wireless Apple
CarPlay smartphone mirroring and
a 4.2” multi-information display and
digital speedo in the instrument
binnacle.
Levels of comfort, convenience and
sophistication naturally rise in parallel
with the walk up through the models,
such as a 9” display, eight-speaker
stereo, satellite navigation and dual-
zone climate control kicking in with
LS-U and leather-accented upholstery Isuzu claims the fully redesigned D-Max’s body and separate ladder-frame
sewn into the X-Terrain. chassis (now with bigger chassis rails) are both lighter, stronger and safer.
Under the bonnet lies a new ‘4JJ3-
TCX’ version of Isuzu’s three-litre four-
cylinder intercooled turbo-diesel that depending on the variant, but is wider 1320kg on the SX 4x4 Single Cab Chassis.
produces 140kW of power at 3600rpm (1870-1880mm) and has a longer There is said to be no loss of load
(+10kW) and 450Nm of torque from wheelbase (3125mm). The roofline is area space, with internal tub width in
1600-2600rpm (+20Nm), the latter with lower, the front and rear overhangs are the pick-up models still at 1530mm
more mid-range muscle evidenced by shorter and ground clearance is higher and Isuzu Ute Australia claiming “more
400Nm on tap from 1400rpm through (up to 240mm), bringing benefits useable room” with additional length
to 3250rpm. when off-roading – or accessing (+15mm) and depth (+30mm).
Isuzu claims improvements in difficult worksites – such as improved A typically vast array of official
driveability and performance, approach, departure and ramp-over factory trays and accessories have
particularly when towing or under load, angles. Wading depth is now 800mm been developed for the new D-Max, all
as well as more refinement and, not (+200mm). of which are compatible with the new
least of all, reduced fuel consumption, Braked towing capacity is 3500kg safety systems.
down to 7.7-8L per 100km on the across the board, gross vehicle mass The new series is also backed by
official combined-cycle economy test. (GVM) is 3000kg (4x2) or 3100kg (4x4), a ‘Service Plus 6-7-7’ program that
The all-new D-Max is 30mm shorter kerb weight ranges from 1695kg to covers a six-year warranty and seven
than the second generation, measuring 2130kg, and payload ranges from just years of both roadside assistance and
between 5265mm and 5325mm under a tonne on the X-Terrain (970kg) to capped-price servicing.
 HINO 300 SERIES
ino has released its heavily So let’s unpack some of those claims based on the same N04C inline-four

H upgraded 300 Series light-

duty truck in Australia, which
has arrived with big claims of class
and see where the value really lies in
the new 300 series, which offers with
a broad model line-up at launch of
engine.
The regular engine has come in for
a variety of improvements, including
leadership in terms of “safety, power more than 20 4x2 variants covering a new fuel and engine control system,
and efficiency” for a Japanese brand gross vehicle mass (GVM) ratings improved filtration and air intake, a
– to say nothing of “benchmark levels from 4500kg (where a car licence is multi-V drive belt, new cooling fan and
of on-road performance and superior sufficient) to 8500kg across Standard redesigned piston crowns.
levels of interior ergonomics and Single, Wide Single and Wide Crew Cab Manual and automatic
comfort”. configurations. transmissions have also been revised,
Of course, Hino must defer to Isuzu’s In terms of safety, advanced driver and when combined with the N04C
dominant N-Series range when it comes assistance technology more commonly the new six-speed double-overdrive
to market leadership, but the latest seen in passenger vehicles and high- torque-converter auto brings
300 Series looks to be another strong end pick-ups has made its way into the increased carrying capacity – up from
showing from Toyota’s truck division that 300 Series via the ‘Hino SmartSafe’ 7.3t gross combined mass (GCM) to 8t.
continues to attract plenty of attention package that includes a pre-collision This is important for the trades as it
among the trades. system, autonomous emergency means that when registered as a 4.5t
braking (with pedestrian detection) GVM car-licenced vehicle, specific
and lane departure warning. models can now carry a full load in the
Daytime running lights are also now tray as well as a fully laden 3.5t trailer.
fitted, while carryover safety features In ‘WL’ guise the 4L engine produces
include dual airbags, a reversing 110kW of power and 420Nm of torque,
camera, traction and stability pairing with the new six-speed auto
control and four-wheel disc brakes or, on select variants, a five-speed
with ABS and electronic brake- manual. A ‘WM’ version ups the ante
force distribution (EBD). to 121kW/464Nm when matched with a
On the powertrain front, Hino six-speed manual.
has overhauled its mainstay A 5L J05E engine also remains
4L common-rail turbo-diesel in service, flexing considerable
as well as the hybrid version muscle when specified with either a
six-speed manual – at 139kW/510Nm exhaust emission standards.
(‘UH’) – or six-speed automatic, Inside, the 300 Series benefits
which is billed as class-leading at from a redesigned dashboard and
151kW/600Nm (‘UJ’). a new instrument binnacle with a
Additionally, the 300 Series Hybrid larger, easier-to-read speedo and
really speaks to the ‘efficiency’ side high-contrast 4.2” multi-information
of Hino’s claims, arriving in updated display.
form with modifications to the N04C The other main highlight is the new
‘WR’ engine, new operational software standard-fit 6.5” touchscreen and
and a lighter and more compact power multimedia system that is capable of
control unit with smaller battery connecting up to four cameras and
(still at 6.5Ah) and improved inverter
technology, among
includes DAB+ digital radio, Bluetooth
music streaming
NEXT GEN
other revisions.
It also comes
and mobile phone
connectivity with
MAZDA BT-50
with a new six- The standard voice dialling. azda has unveiled its
speed automated
transmission.
Combined output
factory warranty anThe unit is based on
Android operating
covering the 300 system, while WiFi
M new-generation BT-50
1t utility ahead of its
Australian launch towards the end
from the combustion runs for three years connectivity allows of the year.
engine and electric or 100,000km, for over-the-air Switching from Ford to Isuzu
motor combination whichever comes software updates. for its continuing presence in the
is 110kW and 470Nm,
providing owners
first. Related options
include a digital video
workhorse ute and recreational
pick-up market in Australia, the
with “an opportunity camera recorder new BT is based on Isuzu ute’s all-
to improve their (DVR), tyre pressure new D-Max which is now on sale
fuel and operational monitoring system and has lifted the bar dramatically
efficiency and reduce their emissions”. and truck-specific satellite navigation. in terms of styling, safety,
Building on the previous diesel- Details of the ‘Built to Go’ versions of accommodation, sophistication and
electric powertrain, which Hino says the new 300 Series – including fit-outs capability.
brought real-world fuel efficiency targeting specific trades – were still to The BT has its own unique
benefits of 21% compared to equivalent be released at the time of writing. exterior design and cabin fit-out,
traditionally powered variants, the The standard factory warranty but will have plenty in common with
new hybrid also stands as the first covering the 300 runs for three years the D-Max, which is no bad thing.
Japanese-built light-duty truck in or 100,000km, whichever comes This will include Isuzu’s familiar
Australia to meet the tough Euro 6 first. 3L turbo-diesel engine, which has
received a major overhaul and now
produces 140kW of power and
450Nm of torque.
Local pricing and specifications
were still to be released at the time
of writing, but Mazda Australia
has confirmed that advanced
driver-assist safety technology
such as adaptive cruise control,
autonomous emergency braking,
lane keep assist, blind spot
monitoring and rear cross traffic
alert will all be fitted standard.
The company also says that
“a long list of accessories and
customer programs” will be
launched as the new BT begins
rolling out of the factory in
Thailand and into Aussie
The 300 series is sure to be a hit with tradies all over the country given its showrooms.
versatility and improvements across the board.
 THE NEXT
VOLKSWAGEN
TRANSPORTER VANS
olkswagen has announced a thorough update

V for its Transporter van and cab chassis, adding

value with new safety equipment, infotainment
tech and styling revisions that the German brand says
flows directly from its passenger vehicle range.
Dubbed the T6.1, the new Transporter line-up spans
almost 20 variants across short and long wheelbase
lengths, regular van and five-seater ‘Crewvan’ body
styles, single and dual cab chassis (with factory tray),
three states of tune for the 2L, four-cylinder turbo-diesel
engine (81kW/110kW/146kW) and the usual manual/auto
transmission and 4x2/4x4 driveline options.
On the safety front, all van models are fitted standard
with high-level driver-assist features including front

FORD BOOSTS ITS assist with city emergency braking, crosswind assist,
side assist (including blind spot monitoring and rear

RANGER OFFERING traffic alert), driver fatigue detection and multi-collision

braking.
A rear-view camera and reverse parking sensors
ord has bolstered its Ranger ute with a new XL are also fitted, along with dual front and side/head-

F Special Edition, XLT Fully Loaded variant and a

Heavy-Duty package, among a host of additional
options and special driveaway pricing.
protecting airbags.
A long list of functional and comfort-oriented
equipment denotes a well-equipped cabin that includes
The Blue Oval brand’s big-selling ute also now comes LED lighting (extending into the cargo area), ‘double grid’
standard with FordPass Connect, which gives owners cloth upholstery, 6.5” multimedia system, smartphone
a range of connected services and remote vehicle mirroring capability, App-Connect, twin USB-C ports,
functions such as starting/stopping, locking/unlocking, cruise control (with speed limiter) and automatic
locating the vehicle when parked, receiving live traffic headlights/wipers.
updates and monitoring the vehicle’s ‘health’ in areas Van pricing starts from $38,990 plus on-road costs for
like tyre pressures, fluid levels and service intervals. the TDI250 (81kW) SWB manual, while the cab chassis
Priced from $49,990 driveaway at launch, the XL kicks off from $55,490 for the TDI340 (110kW) single cab
Special Edition is based on the 4x4 double cab chassis with DSG auto.
with 3.2L auto and includes a factory-fit steel bullbar,
LED light bar and fixed-mount snorkel.
Available on a variety of XLT variants, the Fully Loaded
edition starts $1500 upstream of the equivalent double
cab and features 18” gloss-black alloy wheels, leather-
accented seat trim, adaptive cruise control and semi-
automatic parallel parking system.
The Heavy-Duty Pack is tailor-made for selected XL
4x4s and includes heavy-duty suspension, 17x7.5” black-
painted steel wheels, 17” Continental ContiCrossContact
A/T tyres, solid wheel nuts, black side steps and a rear-
view camera kit. It costs between $1600 and $2000,
depending on the variant.
The HD Pack’s all-terrain wheel and tyre specification
can be ordered individually, while XLS variants now have
the option of a spray-on bedliner and 17” black alloy
wheels.
 TRADE STUFF .COM.AU
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$305.00 .....................................CODE 489A
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$52.50 .........................................CODE 320 UNTIL SOLD OUT $28.95 ...........................................CODE 49

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$25.95 .........................................CODE 129 $29.95 ........................................CODE 669 $39.95 .........................................CODE 550

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 “Not Your Average Plumbing Supply”
Benton’s are proud to be associated with world leading brands like Blucher® - stainless steel pipe, fittings, drains and channels
and Enware - a full range of specialist plumbing and personal safety equipment for hospitals, aged care, universities,
public amenities, commercial food premises and restaurants.
Call your nearest Benton’s store for specialist assistance for your next industrial project.

Accessible Disabled Blucher® Drainage Pipework Systems

Comprising independence, safety and dignity for users and Stainless steel, ideal for high quality drainage systems. Fire
carers with specialty tapware and sanitary ware. resistant. High strength low weight. Environmentally friendly.

Aged Care and Accessibility Blucher® Channel

Bathrooms are designed to maximise independence and a A range of channels for concrete/tiled/resin and vinyl floors.
greater degree of user comfort, dignity, respect and safety. Removable and easy-to-clean water trap.

Proud Partners with

• BENDIGO 15-21 Kennedy St (03) 5444 5477 • HOPPERS CROSSING 330 Old Geelong Rd (03) 9368 9100
• CAMPBELLFIELD 1922 Hume Hwy (03) 9357 9022 • LEONGATHA 15 Anderson St (03) 5662 4133
• CORIO 110 - 114 O’Brien’s Rd (03) 5274 2908 • MALVERN EAST 1818-1822 Malvern Rd (03) 9885 2066
• EAST KEILOR 2 Webber Pde (03) 9325 6211 • SOUTH MELBOURNE 4/186 York St (03) 9674 9222
• GISBORNE 16 Robertson St (03) 5428 8666 • THOMASTOWN 219 Settlement Rd (03) 9466 3700
• HEATHERTON 1/1 Kingston Rd (03) 9552 0300 • WILLIAMSTOWN 227-229 Kororoit Creek Rd (03) 9391 4355
• HEIDELBERG 192-204 Burgundy St (03) 9459 4333
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