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Case Study QSN and Answers

Assignment Operation Management for MBA programs

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99 views

Case Study QSN and Answers

Assignment Operation Management for MBA programs

Uploaded by

Bedhaso Reshid
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CASE STUDY QUESTIONS AND ANSWERS

NATURE AND SIGNIFICANCE OF Operation MANAGEMENT

Prepared By: Mr Jamel Amass


1. Mega Ltd manufactured water heaters. In the first year of its operations, the
revenue earned by the company was just sufficient to meet its costs. To increase the
revenue, the company analysed the reasons behind the less revenues. After analysis, the
company decided:
 To reduce the labor costs by shifting the manufacturing unit to a backward area where
labor was available at a very low rate
 To start manufacturing solar water-heaters and reduce the production of electric water
heaters slowly.

This will not only help in covering the risks but also help in meeting other objectives.

a) Identify and explain the objectives of management discussed above.

b) State any two values which the company wanted to communicate to society.

ANSWER: (a) The objectives of management discussed above are:


i. Organizational objectives: An organization strives to achieve multiple organizational
objectives in the interest of its stakeholders like owners, employees etc. The main
organizational objectives are survival, profit and growth.
ii. Social objectives: It is the obligation of every organization to undertake such activities
which will benefit the society at large like using eco-friendly methods, contributing
towards weaker sections of the society, generating employment opportunities,
promoting literacy etc.
(b) The two values that the company wanted to communicate to the society are:
i. Rural development
ii. Environmental sustainability
2. Mr. Nithin Singhania’s father has a good business of iron and steel. He wants to
go to USA for his MBA but his father thinks that he should join the business. On the basis
of emerging trends, do you think that Mr. Singhania should send his son to USA? Give any
three reasons in support of your answer.
In order to achieve target production of 50,000 units per month, the Production
Manager of Action Shoes Ltd had to operate on double shifts. The workers are paid
overtime charges.To earn higher wages workers try to go slow during normal working
hours and complete their targets during overtime hours. Though the manager could
achieve his target and produced 5000 units but at a higher production cost.
a. In your point of view, what is lacking in management?
b. Identify the values missing in the production manager and the employees of the
organization.
ANSWER:

Yes, according to me, Mr. Singhania should send his son to USA for his MBA
because management is being recognized as a profession to a great extent because of the
following reasons:
a) Well defined body of knowledge: Management is considered to be a well-defined body
of knowledge that can be acquired through instructions. As a separate discipline, it
contains a set of theories and principles formulated by various management experts.
Moreover, it is taught in various schools and colleges all over the world.
b) Ethical code of conduct: Management in practice, like other professions, is bound by a
code of conduct which guides the behavior of its members. Therefore, acquiring a degree
in management will equip him with the good managerial skills and approach.
c) Service motive: A good management course will provide him an insight into the
multiple goals that an organization should pursue. This knowledge will help him to serve
both the objectives of profit maximization and social welfare effectively for his company.
3. In order to achieve target production of 50,000 units per month, the Production
Manager of Action Shoes Ltd had to operate on double shifts. The workers are paid
overtime charges.To earn higher wages workers try to go slow during normal working
hours and complete their targets during overtime hours. Though the manager could achieve
his target and produced 5000 units but at a higher production cost.
a. In your point of view, what is lacking in management?

b. Identify the values missing in the production manager and the employees of the
organization.

ANSWER:

a) Efficiency
b) Values missing in the manager:
i) Optimum utilization of scarce resources.
ii) Sincerity
iii) Leadership
Values missing in the employees:
i) Sincerity
ii) Responsibility towards achieving the target
iii ) Self motivation and loyalty.

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