Cleartone CM5000

TETRA Mobile Repeater/Gateway

When printed by Motorola
Basic User Guide
1 4 3 5 11 6 9

2 3 7 8 10
Contents

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

English
Disposal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CM5000 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Audio Signal Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Keys, Knob, and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Menu Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rotary Knob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Emergency Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The LED Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Entering the Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Returning to the Previous Level . . . . . . . . . . . . . . . . . . . . . . . . 11
Exiting the Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
List of Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Creating Menu Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . 13
The Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Menu Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Inbox Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Contact Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Powering On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Powering On with Emergency Button . . . . . . . . . . . . . . . . . . . . 16
Powering On with Transmit Inhibit Active . . . . . . . . . . . . . . . . . 16
Unlocking the CM5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Selecting Operation Mode . . . . . . . . . . . . . . . . . . . . . . . 18

Entering TMO or DMO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Gateway and Repeater Modes . . . . . . . . . . . . . . . . . . . . . . . . . 19
Entering Gateway or Repeater Mode . . . . . . . . . . . . . . . . . . 19

1
 Group Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
“My Groups” Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Selecting the “My Groups” Folder . . . . . . . . . . . . . . . . . . . . 20
Adding a Group (TMO/DMO) to the “My Groups” Folder . . . 20
English

Selecting a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Alphabetic Search . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Folder Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Selecting a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
TMO Group Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Making a TMO Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Receiving a TMO Group Call . . . . . . . . . . . . . . . . . . . . . . . . 21
DMO Group Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Making a DMO Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Receiving a DMO Group Call . . . . . . . . . . . . . . . . . . . . . . . . 22
Exiting DMO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Private, Phone, and PABX Calls . . . . . . . . . . . . . . . . . . 23

Creating a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Dialling a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Dialling via the Contact List . . . . . . . . . . . . . . . . . . . . . . . . . 23
Private Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Making a Private Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Receiving a Private Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Phone and PABX Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Making a Phone or PABX Call . . . . . . . . . . . . . . . . . . . . . . . 25

Emergency Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Entering or Exiting Emergency Mode . . . . . . . . . . . . . . . . . . . . 25
Hot Microphone Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Making an Emergency Group Call . . . . . . . . . . . . . . . . . . . . . . 26

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Sending a Status Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Sending a New Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Sending a User-Defined Message . . . . . . . . . . . . . . . . . . . . . . 27
Sending a Predefined Message . . . . . . . . . . . . . . . . . . . . . . . . 27
2
Handling Unread (New) Messages . . . . . . . . . . . . . . . . . . . . . . 27

TETRA/UHF Analogue Gateway Mode . . . . . . . . . . . . . 28

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Entering TETRA/UHF Analogue Gateway Mode . . . . . . . . . . . 28

English
Exiting TETRA/UHF Analogue Gateway Operation . . . . . . . . . 29

Tips & Tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Backlight Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Menu Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Text Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
“My Groups” Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Options (in the Home Display) . . . . . . . . . . . . . . . . . . . . 30
Easy Navigation while in Menu . . . . . . . . . . . . . . . . . . . . 30
Exiting the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Quick Reference Guide . . . . . . . . . . . . . . . . . . . . . . . . . 31

© 2007 by Motorola Inc.

All Rights Reserved.

MOTOROLA and the Stylized M Logo are registered in the U.S.

Patent and Trademark Office. All other product or service names are
the property of their respective owners.
3
 4
English
BUG_EN.fm Page 5 Thursday, October 18, 2007 10:47 AM

Safety Information

This user guide covers the basic operation of the CM5000

Mobile Terminal. Please consult your dealer for further, more

English
detailed information which is contained in the feature user
guide 6866539D54_.

CAUTION: Before using this product, read the operating

instructions for safe usage contained in the Product Safety
! and RF Exposure booklet 6866537D37_ enclosed with your
CM5000.

ATTENTION!
The CM5000 is restricted to occupational use only to satisfy
ICNIRP RF energy exposure requirements. Before using this
product, read the RF energy awareness information and
operating instructions in the Product Safety and RF Exposure
booklet (Motorola Publication part number 6866537D37_) to
ensure compliance with RF energy exposure limits.

Keep this User Guide and the Product Safety and RF

Exposure booklet in a safe place and make it available to
other operators in case the CM5000 is passed on to other
people.

Copyright Information
The Motorola products described in this manual may include copyrighted Motorola computer
programs stored in semiconductor memories or other mediums. Laws in the United States and
other countries preserve for Motorola certain exclusive rights for copyrighted computer
programs, but not limited to, including the exclusive right to copy or reproduce in any form the
copyrighted computer program. Accordingly, any copyrighted Motorola computer programs
contained in the Motorola products described in this manual may not be copied, reproduced,
modified, reverse-engineered, or distributed in any manner without the express written
permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to
grant either directly or by implication, estoppel, or otherwise, any licence under the copyrights,
patents, or patent applications of Motorola, except for the normal non-exclusive licence to use
that arises by operation of the law in the sale of a product.

5
 Disposal Information

European Union (EU) Waste of Electrical and Electronic

Equipment (WEEE) Directive
English

The European Union's WEEE directive requires that

products sold into EU countries must have the
crossed out trashbin label on the product (or the
package in some cases). As defined by the WEEE
directive, this cross-out trashbin label means that
customers and end-users in EU countries should not dispose
of electronic and electrical equipment or accessories in
household waste.
Customers or end-users in EU countries should contact their
local equipment supplier representative or service
centre for information about the waste collection system in
their country.

6
CM5000 Overview

Controls and Indicators

English
This table describes the radio's front panel. See the figure on
the inside front cover.
Item Description

1 Rotary Knob
Used to turn the radio ON/OFF and to adjust volume level.
2 Microphone Connector
Used to connect a fist microphone in to.
3 Soft Key(s)
Used to select the option that is shown on the display.
4 Menu Key
Used to enter the main menu.
5 Emergency Key
Used to send Emergency Alarms.
6 Navigation Keys
Used for scrolling or text editing.
7 Enter Key
Used to select the required item.
8 Clear Key
Used to clear character or back to the previous screen.
9 Alphanumeric Key
Used to enter alphanumeric characters for dialing,
address book entries and text messages.
10 On Hook / Off Hook Key
Used to initiate or answer calls, end calls or send status
and text messages.
11 LED
Used to indicate the states of the CM5000.

7
 Audio Signal Tones
= High Tone; = Low Tone;
Description Type Repeated
Idle
English

• Back to Home display Once

• Back to coverage
• Back to full service
Clear-to-send Once

Bad key press Once

• Good key press Once

• CM5000 self-test fails at
power up
• From out-of-service to in-
service
In Call
Call clear warning Once

Call waiting tone while Every 6 seconds, until

Phone or Private Call are a call is terminated.
pending.
Data connected or Once
Data disconnected
Talk permit sounds upon Once (Normal Tone)
pressing the PTT.

Once (Short Tone)

Talk permit without Twice
gateway sounds upon
pressing PTT. The tone
indicates the gateway is no Once
longer available.
• Talk prohibit Until you release the
• System busy PTT.
• Time-out timer expire
• Called CM5000 not avail-
able or busy
• Call disconnected or Once
failed due to network
• Wrong number dialed
DMO (Direct Mode) Once
Entering

8
 Description Type Repeated
DMO Exiting Once

Local site trunking – Once

entering/exiting

English
Phone ring back (sending) Every three seconds,
until the called user
answers or call is
rejected.
Phone busy Every 0.5 seconds

Status message sent to the Twice

dispatcher or failed.
Incoming Calls
Status message Four times
acknowledged by the
dispatcher.
Your CM5000 received a Once
Group Call without
gateway (setup only).
High-priority Group Call Once
received
Emergency Alarm sent or Twice
received
Emergency Alarm failed Four times

Emergency Call received Once

Phone ring, full-duplex According to the Ring Style Until you answer or
Private Call (reception) sub-menu setting. the call is rejected.
Private Call received Until the call is
answered.
Private Call ringing to the Until the call is
caller answered.
Half-duplex Private Every 4 seconds, until
Pre-emptive Priority Call the call is answered or
(PPC) ring rejected.
Full-duplex Private PPC Every 4 seconds, until
ring the call is answered or
rejected.
Limited service Once, upon entering
limited service.
New mail received Once

9
 Description Type Repeated
New Group Call Once

General
Volume setting (earpiece, Continuous
English

keypad, speaker)
Volume setting (Ringer) While setting the
volume
Transmit Inhibit (TXI) Once

DTMF (0-9, #, *) during the DTMF Continuous, until the

call user releases the key

Keys, Knob, and Buttons

Soft Keys
Press upper or lower to select the option that appears in
the screen directly next to the upper or lower soft key.
Menu Button
Press the Menu button to enter the following:
• The menu (when there is no on-going activity). The CM5000
menus allow you to control the CM5000 settings. Menus are
organised in a hierarchy. The menu options provide access to a
further list of options called a sub-menu.

• The context sensitive menu (when icon is on) to view a list

of items for the current menu.

Rotary Knob
The rotary knob is used for powering on and off the CM5000
and also as a volume control. Push it down and hold to turn
the device on/off. Turn clockwise to increase the audio
volume level.
Emergency Button
Press and hold this button to enter Emergency Mode.
When the CM5000 is powered down, press and hold this

10
 button to power On in Emergency Mode or in standard mode
(as programmed).
The LED Status Indicator
The LED indicator shows the states of the CM5000.

English
Indicator Status
Solid GREEN Transmitting
Blinking GREEN In service
Solid RED Out of service / Disabled
Blinking RED Connecting to a network
Solid ORANGE Transmission Inhibit (TXI) in service
Blinking ORANGE Incoming call
No indication Switched off

Entering the Menu Items

1. Press the Menu button.

2. Scroll to the required item, press Select or to select.

Returning to the Previous Level

Press Back or .
Exiting the Menu Items
Press .
The CM5000 exits the menu if no key press is detected for a time-out
period.

11
 List of Menu Items

Messages
New Message
Inbox
English

Outbox
Templates
Predefined
Send Status
Contacts
New Contact
Existing Contacts

Security
PIN Protect
Change Code

Setup
Set Ring
Ring Style
Set Volume
Language
Data Setup
Group Audio
Tones
Display
Battery

More... Group Setup

My Info
Recent Calls
Shortcuts
Networks
Location
PNC Mode

This is the standard menu layout. Your Service Provider may enable/
disable some menu items or change their names.

12
Creating Menu Shortcuts
Use shortcuts to access frequently-used menu items.
Menu Shortcut Creation
Navigate to the menu items. Highlight the item you want to
create a shortcut for. Press and hold the Menu button as the

English
item is highlighted. Confirm shortcut creation when
prompted.
Menu Shortcut List
To look for assigned shortcuts, press the Menu button and
select More > Shortcuts > <shortcut name>.
Menu Shortcut Use
From Home display, press the Menu button and the numeric
key(s) assigned to the shortcut.
The Display
When you use the CM5000, icons appear on the display to
indicate the following conditions.
Status Icons
Status icons appear when your phone is engaged in certain
activities or when you have activated certain features.
Icon Description

Signal Strength
Indicates the signal strength in the current TMO or DMO area.
Four bars indicate the maximum strength. Fewer bars indicate
lower signal strength. You may be able to improve signal
strength by moving your vehicle to a different location.

New Message Has Arrived

Indicates that a new message just arrived. Once you change
the display the icon disappears.
New Message(s) in Inbox
Indicates that an unread message is in stack. Once you read
the message the icon disappears.
All Tones Off
No audible alert tones. The screen displays incoming calls.
No Speaker
Indicates no speaker output.

13
 Icon Description

GPS
Appears when the CM5000 receives the GPS signal.
Data Connected
English

Appears when the CM5000 is in Packet Data Mode.

Emergency
Appears when the CM5000 is in Emergency mode.
Scan
Appears when the CM5000 is in Group scan mode.
Direct Mode (DMO)
Appears when the CM5000 is in Direct Mode.
Gateway Mode
Indicates in-service state for Gateway Mode.
Indicates CM5000 fixed communication through Gateway.
Repeater Mode
Indicates in-service state for Repeater Mode.
Indicates CM5000 fixed communication through Repeater.

Menu Icons
The following icons make it easy to identify the menu items at
first glance.
Menu Icon Description
Main Menu Items/Context Sensitive Menu
Appears above the Menu button if the main menu items/
context sensitive menu are active.
Messages
• Send status messages,
• Send short text messages (free text or according to user
defined or predefined templates),
• Receive messages in inbox.
Contacts
Add, search, edit, or erase entries in the contact list.
Security
Lets you turn On/Off and verify security features, and change
passwords.
Setup
Allows you to customise the CM5000.
More...
Contains more customisable menu items.

14
 Menu Icon Description
Scroll Bar
Indicates navigation among items that occupy more than one
screen. If all items appear in one screen, the scroll bar is
empty.

English
Inbox Icons
The following icons indicate the status of messages in the
inbox.
Inbox Icon Description
Unread (New) Message
Indicates that you have not read the message yet.
Read (Old) Message
Indicates that you have read the message.
Sender Information in Message View
Indicates sender information (name or number).
Time and Date Stamp in Message View
Indicates the time and date of message arrival.

Contact Icons
In the contact list display, the following icons may appear
next to the contact numbers to indicate the type of stored
number.
Contact Icon Description
Private ID Number

Mobile Phone Number

Home Phone Number

Work Phone Number

PABX Number

Other Phone Number

Pickers
Indicate more than one number is stored with the contact.

15
 Getting Started

Powering On/Off
English

To power On, press and hold the rotary knob. The CM5000
performs a self-check and registration routine. After
successful registration, the CM5000 is in service.
To power Off, press and hold the rotary knob push button.
You hear a beep and the Powering Off message is
displayed.
Powering On with Emergency Button
Press and hold the Emergency button to power On. The
CM5000 powers On in Emergency Mode or in standard
mode (as programmed).
Powering On with Transmit Inhibit Active
Transmit Inhibit (TXI) is a feature allowing you to switch off
transmission before entering a Radio-Frequency (RF)
sensitive area. To activate this feature, press the Menu
button and select More...> Networks > TXI Mode >
Activate.
Warning:
! Pressing the Emergency button, even if Transmit Inhibit is activated,
causes the CM5000 to transmit immediately. The CM5000 must NOT
be within the RF sensitive area when entering Emergency Mode.

The TXI Mode remains active at power On. You are

prompted whether to leave the TXI Mode On or not.
Warning:
! Ensure you have left the RF sensitive area before deactivating Transmit
Inhibit.

Press the Yes soft key to deactivate the TXI Mode. If the
CM5000 was previously used in Trunked Mode, it will register
to the network. If the CM5000 was previously used in Direct
Mode, it will remain in Direct Mode.
Press No in Trunked Mode and the CM5000 powers down.

16
 Press No in Direct Mode and you remain in Direct Mode with
TXI selected.
Unlocking the CM5000
The CM5000 may be locked at power up.

English
To unlock the CM5000 after powering on, enter the code at
the prompt. The CM5000 enters the default Home display.
The unlock code is originally set to 0000. Your Service
Provider may change this number before you receive your
terminal.

17
 Selecting Operation Mode

Entering TMO or DMO

English

Enter TMO or DMO in one of the following ways:

• From the Home display press Optns and select Direct Mode if
the CM5000 is in TMO.
• From the Home display press Optns and select Trunked Mode if
the CM5000 is in DMO.
• Press the Menu button and select More...> Networks > Trunked
Mode if the CM5000 is in DMO.
• Press the Menu button and select More...> Networks > Direct
Mode if the CM5000 is in TMO.
• Press the TMO/DMO one-touch button (if programmed by your
Service Provider).
You can make and receive the following types of calls when
the CM5000 operates in Trunked Mode:
• Group Calls
• Private Calls
• Phone Calls
• PABX Calls — local (office) extension calls
• Emergency Calls.
You can make and receive Group Calls when the CM5000
operates in Direct Mode. This includes Emergency Group
Calls.
The CM5000 returns to the Home display when there is no
activity for a few seconds.
Your terminal can alert you of an incoming call. Select the alert settings
in the Tones menu items.

18
Gateway and Repeater Modes
In Gateway Mode Operation communication relay between
TMO and DMO is available. DMO terminals communicate
with the trunked system (and the other way around).

English
In Repeater Mode Operation the CM5000 re-transmits
information received from one DMO terminal to the other
DMO terminal enhancing the coverage area.
Entering Gateway or Repeater Mode
When the CM5000 is in TMO enter Gateway or Repeater
Mode in one of the following ways:
• From the Home display press Optns and select Gateway
Mode or Repeater Mode as required.
• Press the Menu button and select More... > Networks >
Gateway Mode or Repeater Mode as required.

19
 Group Calls

A Group Call is a communication between you and others in

a group. A group is a predefined set of subscribers enabled
English

to participate in and/or invoke a Group Call.

Groups are organised in folders. Each folder may contain
several groups.
“My Groups” Folder
You can organise your favorite groups into one folder called
“My Groups”.
Selecting the “My Groups” Folder
From the Home display, press to quickly access the folder.
Adding a Group (TMO/DMO) to the “My Groups” Folder
1. Press the Menu button and select More > Group Setup > My
Groups > Edit List > [New Group].
2. Select a group by alphabetic search (“TMO/DMO by abc”). Enter
the first character of the group name. Or select a group by folder
search (“TMO/DMO by Folder”). Select the folder and select the
group. The group is added to the “My Groups” folder.

Selecting a Group
When you navigate in the “My Groups” folder and select a DMO group,
your terminal switches between TMO and DMO (and contrariwise).

Using Alphabetic Search

From the Home display, press Optns. Select a group by
alphabetic search (“TG by abc”). Enter the first character of
the group name. Select the group.
Using Folder Search
From the Home display, press Optns. Select a group by folder
search (“TG by Folder”). Select the folder and select the
group.

20
Selecting a Folder
From the Home display, press Optns. Select Folder, and
select the desired folder. The display shows the last selected
group in that folder.

English
TMO Group Calls
In TMO the CM5000 is used with your Service Provider’s
infrastructure.
Making a TMO Group Call
1. From the Home display and if this is the required group,
press and hold the PTT.
2. Wait for the talk permit tone (if configured) and then speak
into the microphone. Release the PTT button to listen.
When you start a call, all members of the selected group who
have their units turned on, receives the Group Call.
The “No Group” message is displayed when you are out of the normal
coverage area of your selected group. You must then select a new
group that is valid for your working location.

Receiving a TMO Group Call

Unless it is engaged in a call, the CM5000 receives the
Group Call. To answer the call, press and hold PTT.
The CM5000 shows the group name and the caller’s private
number or alias if previously stored in your contact list.
DMO Group Calls
In DMO the CM5000 can be used without your Service
Provider’s infrastructure.
DMO allows communication with other terminals also
operating in DMO, which are on the same frequency and
group as the CM5000.
When you start a call, the members of the selected group
who have their units turned on receive the Group Call.

21
 In DMO the CM5000 can communicate with the trunking
system (and the other way around) if the Gateway option is
enabled in the CM5000.
Making a DMO Group Call
English

Select the group from Talkgroup list you require. Press PTT
button and wait for the grant tone before speaking into the
microphone. Remember to release the PTT to listen.
Receiving a DMO Group Call
When an Group call is received the mobile automatically
switches to group mode and receives the call, also the group
caller name appears on the screen.
Exiting DMO
To exit DMO, press Optns and select Trunked Mode.

22
Private, Phone, and PABX Calls

Creating a Contact

English
1. From the Home display, press Contcs. Select [New Contact].
2. Enter name. Press Ok to confirm.
3. Press / and select the type of stored number (such as
Private).
4. Enter number (#). Press Ok.
5. Continue to enter other types and numbers, as you may keep
several numbers (Private, Mobile, Home, Work, PABX, Other) for
the same person under the same contact name. To correct an
entry, press Change.
6. When finished, press Done. Press Back to return to Home
display.

Dialing
Dialling a Number
1. From the Home display select call type (Private, Phone, or PABX)
using / .
2. Dial a number.

3. Press PTT or depending on the call type.

Dialling via the Contact List

Press Contcs and search the stored number by scrolling
( or ) or by entering the first character of the contact
name. If the contact has more than one number, use or
to select the number.

23
 Private Call
A Private Call, also called Point-to-Point or an individual call,
is a call between two individuals. No other terminal can hear
the conversation.
English

Making a Private Call

1. From the Home display select Private Mode using / .
2. When in Private Mode, dial a number.
3. Press and hold the PTT button. Wait for the talk permit tone (if
configured) before talking, and release the PTT when listening.

4. To end the call press .

While Transmit Inhibit is activated, an incoming Private Call is indicated,
but you cannot answer the call.

Receiving a Private Call

1. The CM5000 switches to the incoming Private Call. The display
shows incoming call notification and the caller’s identity.
2. To answer an incoming call, press PTT.

3. To reject or end the call, press .

Your terminal can alert you of an incoming call. Select the alert settings
in the Tones menu items

Phone and PABX Calls

The Phone Call allows you to call a landline telephone
number or a cellular mobile phone number.
The Private Automatic Branch Exchange (PABX) Call
allows you to call local (office) extension numbers. This type
of call needs to be activated by your Service Provider.
In this publication we use “phone number” when referring to
these numbers.
While Transmit Inhibit is activated, an incoming Phone or PABX Call is
indicated, but you cannot answer the call.

24
Making a Phone or PABX Call
1. From the Home display select Phone or PABX Mode
using / .
2. When in Phone or PABX, select a pre-programmed number from

English
the contact book or dial a number.

3. Press and release . You will hear a ringing tone. Wait for the
called person to answer your call.

4. To end the call, press .

Emergency Mode

The CM5000 enables you to send and receive Emergency

Group Calls in Trunked Mode or in Direct Mode. If your
terminal is configured to operate through a gateway,
Emergency calls can be placed through the gateway.
The Emergency Group Call can be initiated and received
from the following subscribers:
• the selected group (TMO and DMO) (if tactical emergency)
• a predefined group (if non-tactical emergency)
Contact your Service Provider to know which is the selected
mode.
Your Service Provider needs to configure the Emergency
Alarm and Hot Microphone features.
Emergency calls are allocated emergency priority in the
system.
Entering or Exiting Emergency Mode
To enter Emergency Mode, press and hold the Emergency
button.
Pressing the Emergency button even if Transmit Inhibit is activated
causes immediately the CM5000 to transmit. When entering Emergency
Operation the CM5000 should not be within the RF sensitive area any
longer!

25
 To exit Emergency Mode, press and hold Exit. Your terminal
switches to the Home display.
Hot Microphone Feature
If the Hot Microphone feature was programmed into the
English

CM5000 by your Service Provider, you are enabled to make

an Emergency Group Call and talk to the dispatcher (and
members of your group) without the need to press and hold
the PTT.
The microphone stays open for a time period (programmed
by your Service Provider). The microphone stays open until:
• the Hot microphone time period expires.
• you press the On-Hook key.
At the end of the Hot Microphone the CM5000 returns to the
Emergency Mode. The Hot Microphone feature is disabled
and PTT operation returns to normal.
If required you can resume Hot Microphone by pressing and
holding the Emergency button again.
Making an Emergency Group Call
To initiate or answer a call while in Emergency Mode:
• Press and hold PTT.
• Wait for the talk permit tone (if configured) and talk.
• Release PTT to listen.

Messages

Sending a Status Message

Select the desired group, then press the Menu button and
select Messages > Send Status. Select status and press
Send.

26
Sending a New Message
Press the Menu button and select Messages > New
Message. Write your message. Press Ok select the recipient
or enter the address directly. Select Send to send the

English
message.
Sending a User-Defined Message
Press the Menu button and select Messages > Templates.
Scroll and choose your required template. Select Send.
Select your mail recipient or enter number. Select Send.
Sending a Predefined Message
Press the Menu button and select Messages > Predefined.
Scroll and choose your required template. Press the Menu
button and select Edit to edit the message. Type required
information. Select Send or PTT to send the message.
Handling Unread (New) Messages
Press the Menu button and select Messages > Inbox. Scroll
to the message and select Read soft key. To read a long
message, press More to read the next page and Back to
return to the previous page.
Press the Menu button and select to store/delete/delete all/
reply/forward.
For Long Text Messages Reply, Store and Forward options are not
available.

27
 TETRA/UHF Analogue Gateway Mode

General
English

The CM5000 allows you to establish gateway connection

between the TETRA network and an UHF analogue system.
Each time an unencrypted analogue radio user transmits to the
TETRA network an audible warning tone is sent to TETRA users in
group.

Entering TETRA/UHF Analogue Gateway Mode

The CM5000 must be connected to an analogue radio
through an analogue radio interface.
Choose the required TMO talkgroup before entering the
analogue/digital mode.
The CM5000 can switch to the analogue/digital mode only in group
mode.

To enter the analogue/digital gateway mode:

1. From the Home display press
Menu button and then U

9 alphanumeric key. The

display shows the current UHF
channel selected on UHF
mobile.
2. Select the required UHF
channel using up/down navigation keys.
3. Select Gte to enter the analogue/digital gateway operation
Select Tet to return to TMO or DMO mode.

28
Exiting TETRA/UHF Analogue Gateway Operation
To exit the analogue/digital
gateway mode, from the UHF
Gateway display select Esc.

English
U

29
 Tips & Tricks

Backlight Control
You can control the intensity of the backlight via the Backlight
English

Control function key.

Menu Shortcuts
• You can easily access any menu item, by pressing the Menu
button and a Numeric key. (No delay between the Menu button
and the key!)
• You can ask your Service Provider to program menu shortcuts.
• You may also define a new shortcut: enter the menu item, press
and hold the Menu button, and follow the instructions in the
display.

Text Size
To set the text size from Standard to Zoomed press Menu >
Setup > Display > Text Size.
“My Groups” Folder
You can select any group (TMO or DMO) and add it to your
personal folder.
In the Home display, press to quickly access your “My
Groups” folder.
Options (in the Home Display)
You can easily change folder, select groups, switch between
TMO and DMO (and vice-versa), and other functions via the
Home display Options.
Easy Navigation while in Menu
When scrolling up/down menu items, try also right/left
scrolling. (This selects the item or returns to previous level.)
Exiting the Menu
Wherever in the menu press the On-Hook key to exit to the
Home display.

30
 Turning the CM5000 On/Off Making a DMO Group Call
Cleartone CM5000 To power the CM5000 on/off, press Enter DMO. Navigate to the desired
Quick Reference Guide and hold the Knob. group. Press Select soft key (if
configured). Press and hold PTT. Wait
Using the CM5000 Menu System for the talk permit tone (if configured)
• To enter the menu, press the Menu and talk. Release PTT to listen.
button.
Alphanumeric • To scroll through the menu, press Making an Emergency Group Call
/ . Press and hold the Emergency button.
Menu Key
Display Icons • To select a menu item, press Select Press and hold PTT. Wait for the talk
Emergency
Button permit tone (if configured) and talk.
soft key or .
Rotary Knob/ LED
Release PTT to listen. If using “Hot
Power On • To return to previous level, press Mic” feature, wait for the Emgncy Mic
Back or . On message to appear on the display
and talk without pressing PTT.
Selecting Trunked/Direct/Gate-
To exit Emergency Mode, press and
way/Repeater Mode Operation hold Exit soft key.
• Switching to Gateway or Repeater
modes is possible in TMO only Making a Private Call
Microphone Soft Keys On/Off Hook
Connector Keys
• From the Home display press From the Home display select Private
Enter Key
Clear Key Optns, select Trunked Mode/Direct mode using or . Dial a number.
Alphanumeric Navigation Key Mode/Gateway Mode/Repeater
Display Press and release PTT. Ringing
Mode. sounds. Called party answers. Wait
Making a TMO Group Call for the called party to finish speaking.
Press and hold PTT. Wait for the talk
From the Home display navigate to
permit tone (if configured) and talk.
the desired group. Press Select soft
key (if configured). Press and hold Release PTT to listen. Press to
PTT. Wait for the talk permit tone (if terminate call.
configured) and talk. Release PTT to
listen.

English
 English

Answering a Call • Menu Shortcuts • “My Groups” Folder

The CM5000 switches to the incoming You can easily access any menu item, You can select any group (TMO or
call and alerts you of the incoming by pressing the Menu button and a DMO) and add it to your personal
call. To answer the call, press PTT to numeric key. (No delay between the folder.
answer the call. To reject or end the Menu button and the key!)
In the Home display, press to
You can ask your Service Provider to quickly access your “My Groups”
call press .
program menu shortcuts. folder.
Sending a Status Message You may also define a new shortcut: • PIN Protect
Select the desired group, then press enter the menu item, press and hold To protect access to network
the Menu button and select the Menu button, and follow the operation, from the main menu, select
Messages > Send Status. Select instructions in the display. Security > PIN Protect.
status and press Send. • Group Audio Control
You can control audio level for any
Sending a New Message Private or Group Call. However, you
Press the Menu button and select can define via the menu to have all
Messages > New Message. Write Group calls always loud (Menu button
your message. Select Send. Select > Setup > Group Audio).
your mail recipient or enter number. • Unified Contact List
Select Send, or press PTT to send the You can keep several numbers
new message. (Private, Mobile, Home, Work, PABX,
Tips & Tricks Other) for the same person under the
same contact name.
• Backlight Control
You can either disable backlight • Text Size
(covered operation) or have it To set the text size from Standard to
automatically turned on, by any key Zoomed press Menu > Setup >
press. Display > Text Size.
 EN

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