Le Quang Ha

- Date of Birth: 15-August-1983.

- Marital status: Married.
- Address: 5E/5A 206 Alley, Thien Loi St, Le Chan Dst, Haiphong City.
- Mobile: +84904098066 | Email:[email protected]

Summary
o I am an expertise in IT System Infrastructure with over 12 years of experience. I had worked for NTT
Communications (Global ICT Services & Solution) of Japan for 7 years with 02 year in Services Manager
Role.
o I have working in the Global Infrastructure Team for The Damen Shipyards Group of The Netherlands,
ZF Automotive of Germany, Suntory Holdings Japan in Project Coordinator Roles and manage a IT
group in Asia Regional.
o I am a patience human and good listener, non-stop learning and researching to improve the
knowledge, I am prefer work in open environment and diversity cultures.
o I have ability to connecting and empower members in the team in order keep a good atmosphere in
working environment and working with the best productivities.

Education & Certification

o The College of Vietnam National University, Ho Chi Minh City. (Graduated: Jul-2006)
o Microsoft Certified Systems Engineering (MCSE)-MS0429868332
o Cisco Certificate Network Professional Routing (CCNP Routing)-CSCO11956359.
o Microsoft Azure Administrator.
o VMWare Certified Associate Data Center Virtualization. (VCA-DCV)-VMW-00917907G-00404478

Technical Skills
o Project Management, Risk Management, Time Management and scheduling task.
o Planning and manage IT budget to conform company policy and production requirement.
o Troubleshooting, resolving problem and critical thinking mindset.
o Designing & Implementation IT system Policy for factory environment (Servers & Network)
o Working on various System Monitoring (SCOM, Solarwinds), System Security ( Kaspersky,
Microsoft TMG, Symantec Endpoint).
o Installation and administration VMWare ESXi proxy, mail server on Linux (CentOS).
o Configuration/Troubleshooting on L2 & L3 Switch (HP, Cisco, Hitachi) and various firewall
devices (Juniper,Astaro,Fortinet,PaloAlto)
o Designing & configuration LAN / WAN, VPN.
o Designing and implementation backup system on local & azure by Symantec,Commvault
o Designing & implementing camera security system.
o Supporting and training end-user to using SAP modules function.
o ITIL v3 Foundation.
Achievement
o Migration Servers and BIND/DNS Services from on premise to the AWS Cloud for Suntory Holdings
Japan.
o Build up IT system for ZF Automotive from green field to go live and integrated with ZF Global.
o Migration IT System infrastructure for Damen Shipyards Vietnam, EMEA, Singapore, China to Damen
Global Data Center. I joined to these project as Project Coordinator to take responsibility about
network, Server, Storage migration and update/delivery new structure to end-user.
o Project Manager on ICT system project for Hitachi Cable, SIK Vietnam to build up IT system to conform
to customer requirement.
o As Project Coordinator: designing and implementation the IT Infrastructure System (Server, Switch,
CCTV System, Operation Management) for big Japanese customer such as Hitachi, EBA Machinery,
Yusen Logistic, Fuji Xerox.

Experience.
 LG CNS Haiphong/Vietnam
 Infrastructure Leader Oct,2021 – present
o PIC of Infrastructure Team to services for customer at 03-part Network, Server, Security.
o Maintenance services of servers, network, security production (Windows, Redhat, HP-UX) for 3 big
customers (06 DC)
- Optimize server performance to serve for the production.
- Warranty the service SLA to customers (HA, RTO, RPO).
- Implement the change base on the request from customer.
o Coordinator with Project Manager at Korea to implement new project for customer from the scratch
until the project go live.
- Review the scouring to supplier along with Purchasing Team.
- Prepare the proposal for bidding process.
- Sourcing third party to join the project, follow the tasks, scopes of vendor in daily
basis to keep the project go on track.
- Implement the project for L3 tasks.
 FJP Holding Osaka/Japan
 Project Coordinator for Suntory Inc Dec,2019 – Oct,2021
o Migration DNS Services from the legacy environment (Linux Redhat) to the Hybrid Cloud environment
Windows 2019 Server and AWS.
o Documentation and training the process to the local IT.
o Support for the global networking team to keep network system compliance with security standard
and roll out the new design to sites.

 ZF Automotive Haiphong/Vietnam
 Global Infrastructure Coordinator Oct,2018 – Dec,2019
o Provide the IT operations site support as well as perform as part of the SCO organization to provide a
wide range of IT services to the internal customers.
o Manage IT Team to coordinate daily operations site support (incl. monitor network utilization, usage
and server performance; Data Center; testing of hard- and software).
o Guarantee availability of all local data and telecom services.
o Maintain and update IT-documentation of diagrams, config and procedures to global team.
o Provide management for server systems, LAN, WLAN, WAN, customer network, network security,
other network services, PBX/VoIP systems.
o Perform fault finding, trouble shooting and all aspects of network and core systems infrastructure
services including Production, Control System infrastructure, file and backup servers, PBX and
associated operating systems/software in a JIS/JIT environment
o Teach and empower of IT based technologies. Roll-out of standardized operating environment &
software package.
o Manage performance and keep tracking tickets system of IT team on Services Now.
o Working with local Finance Manager and Global IT Director for yearly IT budget
o Investigate technical issues and provide solutions to both IT and non IT to support business.
o Manage software licenses register and inventories as well as compatibility testing for hard- and
software.
o Manage or participate in projects for IT process improvement.
o Manage performance and evaluate KPI for IT Team.
 Damen Shipyard Haiphong/Vietnam
 Global Infrastructure Coordinator Dec,2014 – Oct,2018
o As Project coordinator to implementation the IT Infrastructure for Damen Shipyards global sites
(Vietnam, Singapore, China, Netherland, Curacao)
o Migration IT system from legacy system to new standardization.
o SCOM monitoring for make sure that we can recognize and fixing the error, warning as soon as
possible before it can be an issue.
o Keep monitoring for all connection sites in the worldwide and Data Center in order limitation
downtime by “0”
o I configured and monitoring backup System (local/azure) for make sure that all virtual machine server,
data and files level was back up correctly and safety.
o Implementation the IT infrastructure for new site in the worldwide. Deploying & configuration new
physical server, new virtual servers, networking and backup system for the new infrastructure site.
o I’m working on HPSIM to make sure that we can know as soonest when any physical server is having
issue to fix or replace it.
o Plan maintenance to keep update firmware/driver on the all VM Host, HP Switch, SAN switch, HP
Storage at sites and Datacenter.
o Hold daily scrum meeting with steering committee to update progress of the project and with
suppliers to keep track on project.
o Documentation and training the process to local IT.
o Project management to migrate IT system of the factory in Asia Regional.

 NTT Communications Hanoi/Vietnam

 Services Manager Jan,2013 - Dec,2014
o Designing and implementing ICT Solution to Customer.
o Working with Sales Manager in pre-sale works to develop new customer and taking care existing
customer, show out good ICT solutions for customer.
o Designing network infrastructure for customers as:
 Design and implementing LAN system (UTP Cable & Optical Cable, PBX...)
 Installation, configuration Server and implementation Backup system for recovery disaster
 Design an internal security policy in order avoiding lost info and wasting resource
 Installation & Configuration services about security as web filtering, VPN site to site, local access
policy on firewall (Juniper, Fortigate, Astaro)
 Making the proposal, BoM and presentation a suitable solution to customer.
 Troubleshooting WAN for NOC Japan as VPN &Voice Over IP.
 Do maintenance regular at customer site and support for end-user
 Planning & designing about infrastructure project for new customer
 Project Management on ICT projects for Hitachi, Gerbera, EBA Machinery…
 Senior Engineer Jan,2011 - Jan,2013
o The scope of work quite the same when I am System Engineer but I had to work with more
complicated the project than before and support to my colleagues to completion others project as
well.
  System Engineer Jan,2008 - Jan,2011
o Regular maintenance for customer in North sites Vietnam.
o Manage the vendor to implementing the ICT project at customer sites as Cabling, Rack installation,
labeling to conform to designing of system.
o Configuration and implementing the infrastructure for customer as configured Server, Switch,
Firewall, UPS and related application.

 Tri Viet Networking Co.,Ltd Hai Phong/Vietnam

 Technician Feb,2007-Dec,2007
o Support end-user
o Troubleshoot PC, Printer
o Installation & configuration server as customer demand.
 Cisnet International Network Technology Training Ho Chi Minh City
 Technician & Tutor Jun,2006 - Jan,2007
o Responsible for installing PC, Server.
o Maintenance and Troubleshooting LAN Network.
o Support end user.
o Tutor ComTIA Network+ & MCP

Addition Information
Personal Details
- I want to go as far as possible in IT career even working as a management or expertise I always enjoy my
job because I love my job, love to have to study a new thing in everyday to catch up the new technology
which changing every single day in IT.
- Prefer work in open environment and diversity cultures.
- Honestly and kindness. Really friendly and optimistic in the life.
Hobbies
Networking | Virtualization | Cloud Computing | Movie | Football | Novel | Travelling.
References
Tran Trung Dzung - IT Director NTT Communication Hanoi Branch | +84903400010
Jeroen Niezen - Global Tower Lead Infrastructure in Damen Shipyards | +31610473261
Liu Xuegong - ZF Group - IT Infrastructure Project Manager |