Enus113 042
Enus113 042
Overview
Fiber cables are offered under new feature codes, SEOs, and part numbers for order
continuity purposes and to enable worldwide availability. The cable shipped with
these new options is the same as the cable shipped with the previously announced
fiber cable options.
Key prerequisites
These new options are supported on the Storwize V3700 LFF Dual Control Enclosure
and Storwize V3700 SFF Dual Control Enclosure.
http://www.ibm.com/able/product_accessibility/index.html
IBM United States Hardware Announcement 113-042 IBM is a registered trademark of International Business Machines Corporation 1
Reference information
Product number
Option
Machine Feature SEO/part
Description type Model number number
If you are a Direct Reseller - System Reseller acquiring products from IBM ,
you may link directly to Business Partner information for this announcement. A
PartnerWorld® ID and password are required (use IBM ID).
https://www.ibm.com/partnerworld/mem/sla.jsp?num=113-042
Publications
No publications are shipped with these options. Refer to the publications that
shipped with your base system for information.
http://www.ibm.com/support
http://www.ibm.com/shop/publications/order
Services
These services help you learn about, plan, install, manage, or optimize your IT
infrastructure to be an On Demand Business. They can help you integrate your high-
speed networks, storage systems, application servers, wireless protocols, and an
array of platforms, middleware, and communications software for IBM and many
non-IBM offerings. IBM is your one-stop shop for IT support needs.
IBM United States Hardware Announcement 113-042 IBM is a registered trademark of International Business Machines Corporation 2
http://www.ibm.com/services/
For details on available IBM Business Continuity and Recovery Services, contact your
IBM representative or visit
http://www.ibm.com/services/continuity
http://www.ibm.com/services/learning/index.html
Select your country, and then select the product as the category.
Technical information
No
Hardware requirements
All items in this announcement are supported on the following products:
• Storwize V3700 LFF Dual Control Enclosure (machine type 2072 model 12C,
SEO/part number 2072L2C)
• Storwize V3700 SFF Dual Control Enclosure (machine type 2072 model 24C,
SEO/part number 2072S2C)
These items require Storwize V3700 requires licensed machine code level 6.4.1, or
later.
Refer to Storwize V3700 product documentation and the IBM Systems Support site
for additional information on licensed machine code levels and other requirements
http://www.ibm.com/support
Compatibility
Refer to the IBM System Storage® Interoperation Center (SSIC) for a
comprehensive list of supported environments, devices, and configurations
http://www.ibm.com/systems/support/storage/config/ssic
Planning information
Customer responsibilities
Physical configuration and installation planning, along with machine installation and
configuration, are customer responsibilities.
You are responsible for downloading or obtaining from IBM , and installing
designated Machine Code (microcode, basic input/output system code (called
"BIOS"), utility programs, device drivers, and diagnostics delivered with an IBM
machine) and other software updates in a timely manner from an IBM Internet
website or from other electronic media, and following the instructions that IBM
provides. You may request IBM to install Machine Code changes; however, you may
be charged for that service.
Cable orders
No cables required.
IBM United States Hardware Announcement 113-042 IBM is a registered trademark of International Business Machines Corporation 3
Security, auditability, and control
Electronic Service Agent and the IBM Electronic Support web portal are dedicated
TM
to providing fast, exceptional support to IBM Systems customers. The IBM Electronic
Service Agent tool is a no-additional-charge tool that proactively monitors and
reports hardware events, such as system errors, performance issues, and inventory.
The Electronic Service Agent tool can help you stay focused on your company's
strategic business initiatives, save time, and spend less effort managing day-to-day
IT maintenance issues. Servers enabled with this tool can be monitored remotely
around the clock by IBM Support all at no additional cost to you.
Now integrated into the base operating system of AIX® 5.3, AIX 6.1, and AIX
7.1, Electronic Service Agent is designed to automatically and electronically report
system failures and utilization issues to IBM , which can result in faster problem
resolution and increased availability. System configuration and inventory information
collected by the Electronic Service Agent tool also can be viewed on the secure
Electronic Support web portal, and used to improve problem determination and
resolution by you and the IBM support team. To access the tool main menu, simply
type "smitty esa_main", and select "Configure Electronic Service Agent ." In
addition, ESA now includes a powerful Web user interface, giving the administrator
easy access to status, tool settings, problem information, and filters. For more
information and documentation on how to configure and use Electronic Service
Agent , refer to
http://www.ibm.com/support/electronic
The IBM Electronic Support portal is a single Internet entry point that replaces the
multiple entry points traditionally used to access IBM Internet services and support.
This portal enables you to gain easier access to IBM resources for assistance in
resolving technical problems. The My Systems and Premium Search functions make
it even easier for Electronic Service Agent tool-enabled customers to track system
inventory and find pertinent fixes.
Benefits
Increased uptime: The Electronic Service Agent tool is designed to enhance the
Warranty or Maintenance Agreement by providing faster hardware error reporting
and uploading system information to IBM Support. This can translate to less wasted
time monitoring the "symptoms," diagnosing the error, and manually calling IBM
Support to open a problem record. Its 24 x 7 monitoring and reporting mean no
more dependence on human intervention or off-hours customer personnel when
errors are encountered in the middle of the night.
More accurate reporting: Since system information and error logs are
automatically uploaded to the IBM Support center in conjunction with the service
request, customers are not required to find and send system information, decreasing
IBM United States Hardware Announcement 113-042 IBM is a registered trademark of International Business Machines Corporation 4
the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data
is run through a data knowledge management system and knowledge articles are
appended to the problem record.
Customized support: Using the IBM ID entered during activation, customers can
view system and support information in the "My Systems" and "Premium Search"
sections of the Electronic Support website at
http://www.ibm.com/support/electronic
For more information on how to utilize the power of IBM Electronic Services, contact
your IBM Systems Services Representative, or visit
http://www.ibm.com/support/electronic
Warranty period
Three years
An IBM part or feature installed during the initial installation of an IBM machine is
subject to a full warranty effective on the date of installation of the machine. An IBM
part or feature which replaces a previously installed part or feature assumes the
remainder of the warranty period for the replaced part or feature. An IBM part or
feature added to a machine without replacing a previously installed part or feature
is subject to a full warranty effective on its date of installation. Unless specified
otherwise, the warranty period, type of warranty service, and service level of a part
or feature is the same as the machine it is installed.
Customer setup
Yes
Machine code
Same license terms and conditions as base machine
Prices
The following are newly announced features on specified models of machine type
2072.
Feature
Number Description
IBM United States Hardware Announcement 113-042 IBM is a registered trademark of International Business Machines Corporation 5
The following are newly announced option SEOs / part numbers on machine type
2071.
Option
SEO/part
number Description
Pricing terms
Prices in the following PDF prices link are suggested list prices on day of
announcement for the U.S. only. They are provided for your information only. Dealer
prices may vary, and prices may also vary by country. IBM list price does not include
tax or shipping and is subject to change without notice.
ENUS-113-042-LIST_PRICES_2013_03_12.PDF
Trademarks
Electronic Service Agent is a trademark of IBM Corporation in the United States,
other countries, or both.
Storwize, IBM, PartnerWorld, System Storage and AIX are registered trademarks of
IBM Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of
others.
Terms of use
IBM products and services which are announced and available in your country
can be ordered under the applicable standard agreements, terms, conditions,
and prices in effect at the time. IBM reserves the right to modify or withdraw this
announcement at any time without notice. This announcement is provided for your
information only. Additional terms of use are located at:
http://www.ibm.com/legal/us/en/
For the most current information regarding IBM products, consult your IBM
representative or reseller, or visit the IBM worldwide contacts page
http://www.ibm.com/planetwide/us/
IBM United States Hardware Announcement 113-042 IBM is a registered trademark of International Business Machines Corporation 6