Password User Guide
Password User Guide
User Guide
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1. When you choose to authenticate via SMS:
• Scroll down and choose your phone number.
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2. When you choose to authenticate via Authlogics:
• Enter your PINpass or PINgrid that appears via Authlogics app.
Note: if you don’t have Authlogics and want to know how to use it, please
follow “Multi-factor Authentication (MFA) – User Guide”
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3. When you choose to authenticate via Email:
• Scroll down and choose your email address.
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▪ Click on “Change Password” tab, enter your old password, and create a
new one that fulfils the required conditions, then click on “Change
Password” button to successfully change your password
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➢ PASSWORD RESET Process :-
▪ After that you have to choose two factors to authenticate your account
to reset your password either SMS, Authlogics or Email.
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1. SMS: You have to verify your identity at first via SMS … scroll down
and choose your phone number.
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3. Email: You have to verify your identity via Email scroll down and
choose your email address.
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• You can reset your password here, then click on “Reset Button” to
successfully reset your password. After that, login using your new password
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