DOUGH ZONE BAKERY

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12C-4 BREAD STATION LILOAN

EMPLOYEE’S CODE OF CONDUCT

12C-4 Bread Station Liloan (herein referred to as ‘the Company) is committed to the highest
standards of business conduct and ethics. This Code of Business Conduct and Ethics (“Code”)
reflects the business practices and principles in support of this commitment. All employees are
expected to read and understand the Code and its application to their work.

SCOPE:

The Code addresses conduct that is particularly important to proper dealings with the people and
entities with whom we, as 12C-4 Bread Station Liloan employees, interact, including our co-
workers, customers and third parties such as contractors, vendors, partners, suppliers, and
members of our community.

POLICY:
All employees should act with integrity and honesty in all matters and follow all applicable laws.
Any employee who becomes aware of any departure from the standards in this Code has a
responsibility to report his or her knowledge promptly to a managing partner.

This Code is not a contract of employment and does not alter your employment relationship with
12C-4 Bread Station Liloan. Nothing in the Code is intended to, and should not be construed to,
inhibit, or restrict any rights protected by the Labor Code of the Philippines and any applicable
laws. 12C-4 Bread Station Liloan’s reserves the right to change, modify or amend the Code from
time to time.

A. GENERAL COMPANY RULES

The following rules of conduct apply to all employees of the company and form part of
their terms and conditions of employment. Failure to do so could result in disciplinary action
with possible dismissal. In addition, the company reserves the right to take legal action if
appropriate.

1. Confidentiality
 Employees may not disclose any information concerning the Company’s business to

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 persons not employed by the company.
 Employees may not disclose sensitive or confidential information to which they may be
exposed in the course of their duties, to any person, including other employees.
2. Customer care
 All Company employees are expected to display the highest standard of courtesy and
service towards customers.
 Employees must not engage in any form of argument or act in a disrespectful manner
towards customers, which may bring the Company’s name into disrepute.
3. Conflict of interest
 Employees may not engage in any business, nor do any work which may in any way
interfere with or distract from the employee’s obligation to the Company.
4. Notices
 Employees may not remove, deface or write upon any part of the Company’s property or
premises, signs or notices, nor distribute any printed matter on the premises, without prior
approval of the manager.
5. Lost property
 Any lost property including money, found on the Company’s premises must be handed
over to the managing partners immediately.
6. Company property
 Employees may not be in possession of or remove from the premises any company
property unless authorized by management.
 Employees may not use company property for personal reasons.
 The Company reserves the right to search any locker, container, bag or package that may
be on Company premises.
7. Timekeeping and punctuality
 All employees issued with time-keeping software access are to clock in/out at the
beginning and end of shifts. Failure to do so or leaving the premises during working
hours for any reason may result in non-payment and could amount to an offence.
 Clocking in/out another employee or sharing your confidential time-keeping software
PIN will be regarded as a fraudulent offence.
 All employees are expected to report to work at the scheduled time and place. Tardiness
is deemed a violation of this Code.
 An employee is expected to notify the Company at the earliest opportunity of any
planned or unplanned absences and when they are expected to be back at work,
regardless of the reason.
 Absences without authorization or valid and verifiable reasons are deemed a violation of

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 this Code.

8. Information Technology
 Computer and related technology resources provided by the Company may only be used
for work-related activities in accordance with the Company’s IT policy.
9. Unacceptable Behavior
 Employees must refrain from any form of physical violence, on or off the premises,
against any person who is in any way involved with the Company.
 Employees may not use language, which is abusive, insensitive, derogatory or offensive
to any person/persons.
 Intimidation will not be tolerated.
 Employees must respect one another’s integrity and dignity and must refrain from
committing acts of sexual harassment.
10. Alcohol / Drugs / Weapons
 Employees may not be under the influence of or be in possession of or consume any
liquor or drugs while on Company premises or during working hours (which includes
breaks).
 Employees may also not be in possession of any dangerous weapon or firearms on
Company premises.
 The Company reserves its rights to refuse entry to or to evict employees who report for
work while under the influence of alcohol or drugs or who are in possession of a
dangerous weapon.
11. Contractors and Visitors
 Permission to bring visitors onto the site must be obtained from the managing partner. All
contractors and visitors are required to adhere to all company policies and are entirely
your responsibility if brought onto the site by you.
 All visitors and contractors must be approved by the Company before being allowed into
the Bakery premises.
 All unscheduled/unapproved visitors/contractors must not be allowed entry into the
Bakery premises until approval is obtained from the managing partner.
12. Smoking and eating in the workplace
 Smoking is strictly prohibited anywhere within the Bakery’s premises and within a 25-
foot radius around the premises.
 Eating in production areas is prohibited except in areas designated for this purpose.
 Tasting or sampling of merchandise is strictly prohibited without the proper authorization
of the Company.

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13. Uniforms
 All employees must wear uniforms provided by the Company while on worktime.
 Employees are permitted to wear short pants provided it is khaki, black, brown, grey,
navy blue, or tan in color. Basketball jersey shorts and other sportswear are prohibited.
B. FOOD SAFETY & QUALITY REQUIREMENTS

1. Hands
 Hands and all exposed parts of the body must be kept clean.
 Hands must always be washed with soap and water:
a. Immediately prior to commencement of each shift
b. After each work break
c. After using the toilet/urinal
d. After blowing one's nose, scratching any body part or handling money
e. Any time the employee leaves the premises of the Bakery.
f. In-between handling raw foods and other ready to use foods
 Nails should be kept trimmed, short, and clean, and no nail varnish or artificial nails may
be worn.
2. Health Issues
 Sores, cuts, and other open wounds must be reported to the manager immediately. They
are the source of infection and must be covered by an appropriate secure dressing. The
manager must ensure that the sore or cut is properly treated until it has healed completely.
 Infectious diseases such as diarrhea and skin complaints must be reported to the manager
who must send the person to an occupational health nurse, or a medical practitioner for
diagnosis and treatment. Immediate action prevents spreading of the germs, and protects
the carrier, his colleagues and the customers.
 No coughing and sneezing over open products, food containers or packaging material is
allowed.
3. Housekeeping
 You are to ensure that the area immediately around your workplace is always kept neat,
and free of obstruction and waste – use the bins provided.
 Any spillages must be cleaned immediately to prevent slips/falls.
 Do not obstruct emergency exits, walkways and firefighting equipment. These must be
kept clear at all times.
 Always store all items in its designated areas.
 All food packaging should be always kept closed and clean.
4. Uniforms/Clothing
 Clothing must be kept clean and regular changing may be necessary.
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  Jewelry must not be worn when working with food. Some metals can be poisonous, and
this can contaminate the food. See safety rules on jewelry.
 Hair must be tied back and covered by a special cap provided by the company. Hair must
also be always kept clean and tidy. Long hair can be dangerous and could get entangled
in machinery.
 Uniforms must be changed daily.
5. Jewelry
 No jewelry is allowed in any Production areas. If employees have any jewelry, it should
be removed before entering the Company’s premises or if it cannot be removed,
reasonable efforts should be taken by the Employee to make sure it is covered with
plaster.
6. Smoking
 Smoking, vaping, and the use of e-cigarettes in the workplace are strictly prohibited. By
touching the mouth, germs can be carried from the mouth to the hands onto the food or
spice.
 No spitting or licking of fingers where food is handled, food containers or packaging, is
allowed as germs are easily spread from the mouth.
7. Medical examinations
 Employees must attend regular medical examinations at a place and time designated by
the Company, without advance notice.
 Employees who fail to attend the aforementioned medical examination without a valid
cause are deemed to be in violation of this code of conduct.
C. HEALTH AND SAFETY RULES
1. General duties of employees
 As an employee you are required to take reasonable care of your own health and safety as
well as that of your fellow employees – safety is everyone’s responsibility.
 You are required to comply with all Health and Safety Rules laid down by the company.
 You are to report any unsafe or unhealthy situations to the Company immediately after
recognizing such situations i.e., loose electrical wires.
 You must report any injury sustained, no matter how small, to the Company.
 As an employee you should not misuse any mechanism, procedure, protocol, or
equipment which has been provided in the interest of health and safety.
2. Duties when operating machinery
 Only trained or authorized persons are allowed to operate machinery.
 Safety guards may never be removed from machinery unless done by a person authorized
to do so.
 Blockages in machines may only be removed after the machine has been switched off and

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 locked out.
 No loose long hair, loose fitting outer clothing or jewelry is allowed near moving
machinery.
 As employees you are not allowed to touch or reach into areas where you may come in
contact with moving machine parts such as chains, sprockets, drive belts or blades.
 Operators of machinery must ensure that all guards are in place prior to the machine
being operated.
3. Electrical equipment
 Always treat electricity with care and respect.
 You are not to attempt to fix electrical faults or tamper with an electrical installation.
 Defects to electrical equipment must be reported to the manager immediately.
 Always ensure that machines are isolated and locked out prior to any repairs or cleaning
being done.
4. Use of ladders
 Ensure that the ladder is in good condition prior to it being used.
 A fellow employee must hold freestanding ladders in position.
5. Security cameras/monitoring
 Surveillance cameras and related equipment may be installed by the Company to protect
critical areas of the Company’s premises from theft or to enhance the personal safety of
customers and Employees. Surveillance cameras and related equipment will record both
video and audio.
 Cameras may be used to monitor Employee performance.
6. Fire
 Fires must be reported to the manager of the shift immediately after detection thereof.
 Firefighting equipment may only be used in case of a fire and for no other purposes.
7. Personal protective clothing and equipment provided
 Employees who fail to wear the required equipment and clothing provided will not be
allowed entry into the production areas.
 As an employee you are required to look after equipment and clothing provided and
ensure that it does not get lost, stolen or damaged.
 Damaged equipment or clothing must be reported to the managing partner on duty.

Acknowledged:

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