DC-N2/DC-N2T/DC-N2S/DC-N2Vet

System Recovery Guide

 Content
Before the Recovery ............................................................................................................. 2
1 Step One – Make the Recovery USB Flash Drive ........................................................ 3
2 Step Two - Data Backup ................................................................................................. 6
3 Step Three – System Recovery ..................................................................................... 7
3.1 Operating System and Application Software Recovery .......................................................... 7
3.2 Application Software Recovery ............................................................................................... 8
4 Step Four – Verification ............................................................................................... 11
4.1 Verify system software version. ............................................................................................. 11
4.2 Check system functions for proper operation. ...................................................................... 11

1
Before the Recovery
1) This document describes how to recover the software of DC-N2/DC-N2Vet diagnostic ultrasound
system. System recovery includes operating system (Linux) recovery and application software
(Doppler software) recovery. (Note: This guide applies to all software versions unless noted
otherwise).
2) The system recovery procedure for DC-N2 and DC-N2Vet is the same except different software
package is used.
3) Determine current software version: turn on the DC-N2 machine, press Setup key, and click on
About. Write down current System Software Version number.
4) Consult Mindray for the latest software information and how to order or download the software
package.
5) You need the following item:
a) A recovery USB flash drive with software from Mindray, or
b) Software package files (ZIP file) and an empty USB flash drive with minimum 2 GB free space.
6) Depending on the software version, it is normally required to recover operating system (Linux)
and application software together. All user installed drivers, for example, printer drivers will be
erased during the recovery. You will have to reinstall them after the software recovery.
7) Make sure the DC-N2 is connected to AC power throughout the recovery. Do not disconnect the
power or shut down the system during the process.

2
1 Step One – Make the Recovery
USB Flash Drive
USB flash drive with recovery software.

Note: If you download the recovery software zip file from a

website provided by Mindray, extract the zip file to an empty USB
flash drive with minimum 2GB capacity.

The application software ZIP file is located under the folder:

“Software/Ultrasound Application Softw0are”
The operating system software ZIP file is located under the
folder: “Software/Operating System Software”.

Note: Please select the right download path in TDP according to

your model name.

1) If you already have a recovery USB flash drive ordered from Mindray, this step is not necessary.

Continue to 2 Step Two - Data Backup.

2) Format the USB flash drive.

1. Formatting the USB flash drive will erase ALL the data on it. Back them up prior to the
formatting if necessary.
2. The system supports only FAT or FAT32 format USB disk, FAT32 format is recommended.
3. If there are many drives in USB disk, installation may fail.
4. Disconnect the extra USB devices to the machine.

Plug in the USB flash drive into a computer (here we take Windows operating system as an
example). Go to My Computer, right click on the USB flash drive (Removable Disk) icon and
select Format.

Select FAT32 in File system, click on Start. Click on OK if it is safe to erase all files on the USB
flash drive. A message “Format Complete” will be displayed shortly.

3
3) Obtain the software package: you can download application software ZIP file in the path
“Software/Ultrasound Application Software” and operating system recovery software ZIP file in
the path “Software/Operating System Software” from TDP.

Note: Please select the right download path in TDP according to the model name.

a) If you want to recover operating system and application software, extract the operating
System software package ZIP file to the root directory of the USB flash drive, then extract
application software package ZIP file to the “doppler” directory. Explore the USB flash drive
on the computer to make sure it has the following files and folders.

¾ Doppler: Application software folder. Without this folder, only the operating system will
be installed.
¾ Sys: operation system data is placed here.
¾ Mrcs.sh: installation program.
¾ Version.txt: version file.

Furthermore, for "Doppler" directory, please make sure it has the folders and files as shown
below. Otherwise, system will not load application software after operating system recovery.

¾ Data: Application software data

¾ Demo: Demo data (not included in Vet version).
¾ Boot_doppler.sh: implementation script
¾ product_info.ini: Configuration file

4
 ¾ CheckTool.exe: Checking integrity of application software package data.File_MD5.xml:
MD5 value. If CheckTool.exe returns a same value with this file, the verification is
successful. Otherwise the verification fails.
b) If you only want to recover application software, extract the application software package ZIP
file to the root directory of the USB flash drive.

4) Disconnect the USB drive from the computer.

5
2 Step Two - Data Backup
1) Back up user preset data.

User preset data may be erased during the upgrade. Mindray strongly
recommends backing up user presets.
To back up user presets to a USB flash drive:
Plug a USB flash drive into the machine, press SETUP key on the keyboard, and click
[Maintenance] Æ [Other] Æ “Preset Manager” Æ [Export]. Select USB drive (usually it is drive
F), and type a name for the preset data file and click on [OK].

2) Back up patient data.

Even though patient data including patient info, images, cine loops and reports usually
will not be affected during the recovery, for safety consideration, Mindray strongly recommends
having all the patient data backed up before the recovery.

Refer to operator’s manual for detailed instructions of how to backup patient data.

1. Mindray makes no guarantee that patient data or preset data between software
versions are fully compatible.
2. Please refer to operator’s manual for detailed instructions of how to recover patient
data and preset data.

6
3 Step Three – System
Recovery

1). If you want to recover the operating system and application software, please follow
the instructions in 3.1 Operating System and Application Software Recovery.
2).If you only want to recover application software, please skip 3.1 and jump to 3.2
Application Software Recovery.

3.1 Operating System and Application

Software Recovery
1. Turn off the machine. Disconnect all USB devices connected to the DC-N2. Plug in the recovery
USB flash drive.
2. Turn on the machine. Repeatedly press the F1 key until "Mindray Ultrasound eRescue System..”
is displayed on the top of the screen. Then installation selections will be displayed on the screen.
If the system does not get into eRescue mode, turn the machine off then turn it back on to try
again.

Details of installation selections are described as follow:

Option Display Note
Install system with Start the OS restoring only, user data will be kept when
1
keeping user’s data finished.
Install system without
The HDD will be formatted and all data will be erased at
2 keeping user’s data
first, then start the OS restoring.
(format all disk)
q quit Exit, The system does nothing and restarts.
3. Enter number 1 and press Enter key to recover system and keep patient data. Operating system
software recovery begins.

DO NOT choose number 2 unless instructed by Mindray. Once enters number 2

and confirm it, all hard disk partitions will be formatted and all user data will be erased,
including user presets, network settings and patient data. All the option keys will still be
kept in all the installation selections.

7
4. Press Enter key to reboot the machine when the message “System has been installed
successfully” is displayed on the screen.

5. The machine will reboot and continue the application software installation automatically.

6. After around 10 minutes, a message as below will be displayed on the screen.

7. Enter N then press Enter key to keep the user presets, or enter Y then press Enter key to erase
current presets and load factory default presets.
Note: Generally speaking, new factory default presets have the latest settings for optimal
performance. Mindray recommends loading new factory default presets instead of using presets
from previous software.
8. Press Enter key to turn off the unit when the message below is displayed on the screen.

9. Disconnect the recovery USB flash drive. Skip 3.2 and jump to 4 Verification.

3.2 Application Software Recovery

1. Disconnect all USB devices connected to the DC-N2. Plug in the recovery USB flash drive.

2. Turn on the machine, the USB icon is displayed on the lower right corner of the screen.
3. Login as Service

If user account control is turned on, click the Session Manager (key-like) icon at the lower right
corner and then click Change User. Hold Ctrl key and press / key. Select Service in User Name and
input password to log in.
If user account control is turned off and the Session Manager icon is not displayed, hold Ctrl key and
press / key to bring out the login dialog directly. Select Service in User Name and input password to
log in.

8
4. Press Setup key Æ Maintenance Æ Other Æ Recover in the Maintenance menu.
5. Select USB drive (usually Drive F) and highlight boot_doppler.sh file in Doppler folder. Click on
OK. The system will shutdown

6. Press power button to turn on the machine. The application software installation starts
automatically.

9
7. When the message below is displayed on the screen, enter N then press Enter key to keep the
user presets, or enter Y then press Enter key to erase current presets and load factory default
presets.

Note: Generally speaking, new factory default presets have the latest settings for optimal
performance. Mindray recommends loading new factory default presets instead of using presets
from previous software.
8. Press Enter key to turn off the machine when the message below is displayed on the screen.

10. Disconnect the recovery USB flash drive.

10
4 Step Four – Verification

4.1 Verify system software version.

Turn on the DC-N2. Press Setup key Æ About. Ensure version numbers including Product Name,
Configuration Type, ECN/TCN, System Software Version, and Operating System Version
displayed on the screen match the ones on the software package you received.

4.2 Check system functions for proper

operation.
Check the functions of installed options, peripherals, DICOM and others. Configure them if necessary.

11
P/N: 046-005474-00 (V1.0)