A Laboratory Manual for

Effective Technical Communication

(3130004)

B.E. Semester 3 (All branches)

Institute logo

Directorate of Technical Education, Gandhinagar,

Gujarat
 Effective Technical Communication
(3130004)

Lab Manual is prepared by

Dr. Bhaveshkumar B. Rana

(HoD, Appl. Sciences and Hum. Dept.
& Assistant Professor in English)
Dr. S. & S. S. Ghandhy Govt. Engg. College,
Surat

&

Prof. Dhairyavi K. Anjaria

Assistant Professor in English
Lukhdhirji Engineering College, Morbi

Branch Coordinator
Dr. Himanshu Srivastava
Assistant Professor in English
Government Engineering College, Bhavnagar

Committee Chairman
Dr. N M Bhatt
Professor of Mechanical Engineering
L. E. College, Morbi
 College Name: ____________________________________

Certificate
This is to certify that Mr./Ms. ___________________________________
________ Enrollment No. _______________ of B.E. Semester _____
______ Engineering of this Institute (GTU Code: _____ ) has satisfactorily
completed the Practical / Tutorial work for the subject Effective Technical
Communication (3130004) for the academic year ____________.

Place: __________
Date: __________

Name and Sign of Faculty member

Head of the Department

Effective Technical Communication (3130004)

Preface
Main motto of any laboratory/practical/field work is for enhancing required skills as well as
creating ability amongst students to solve real time problems by developing relevant
competencies in the psychomotor domain. By keeping in view, GTU has designed competency
focused outcome-based curriculum for engineering degree programs where sufficient weightage
is given to practical work. It shows the importance of enhancement of skills amongst the
students and it pays attention to utilize every second of time allotted for practical amongst
students, instructors and faculty members to achieve relevant outcomes by performing the
activities rather than merely studying theory. It is essential for effective implementation of
competency focused outcome-based curriculum that every practical is keenly designed to serve
as a tool to develop and enhance relevant competency required by the various industries among
every student. These psychomotor skills are very difficult to develop through traditional chalk
and board content delivery methods in the classroom. Accordingly, this lab manual is designed
to focus on the industry-defined relevant outcomes, rather than old practice of conducting
practical to prove concepts and theory.

By using this lab manual students can go through the relevant theory in advance before the
actual performance which creates an interest and students can have basic ideas prior to
performance. This in turn enhances predetermined outcomes amongst students. Each activity in
this manual begins with course outcomes as well as practical outcomes (objectives).

This manual also provides guidelines to faculty members to facilitate student centric lab
activities through each activity by arranging and managing necessary resources in order. It also
gives an idea of how students will be assessed by providing assessment criteria.

Utmost care has been taken while preparing this lab manual however there are chances of
improvement. Therefore, we welcome constructive suggestions for improvement and removal
of errors if any.
 Effective Technical Communication (3130004)

Practical – Course Outcome matrix

Course Outcomes (COs):
At the end of the course students will be able to:
1. Define and discuss dynamics of Verbal and Non – verbal aspects of Communication.
2. Write various documents of technical and professional communication.
3. Communicate in diverse formal situations taking place in the organization.
4. Illustrate and examine the knowledge of ethical aspects of engineering.
5. Demonstrate and explain social and professional etiquettes.
6. Plan self-development and practice self-assessment.
Sr. CO CO CO CO CO CO
Objective(s) of Activity
No. 1 2 3 4 5 6
To develop the skills of students for writing formal letters
1. required for technical as well as professional √
communication.
To develop the skills of students for writing formal reports
2. required for technical as well as professional √
communication.
To develop communication skills of students keeping in
3. mind verbal as well as non verbal aspects through rigorous √
practice of Group Discussion.
To develop dynamics of verbal and non verbal aspects of
4. √
communication through real life situations in Role Play.
To develop the skills of students for writing application
5. letters along with a resume required for technical as well as √
professional communication.
To develop verbal and non-verbal communication skills for
social and professional etiquettes while conducting meetings
6. √
and writing minutes of meeting.

To inculcate ethical aspects in budding engineers, to acquire

understanding of social and professional skills and promote √
7. planning and practice of self-development and self- √ √
assessment through provided Case studies.

To practice communication skills – both verbal and non –

verbal in professional surroundings through negotiation;
8. √
keeping in mind the professional and social etiquettes
through Mock Interview.
To practice effective communication skills – both verbal
9. and non – verbal keeping in mind the professional and √
social etiquettes through Presentations.

10. To develop the skills for writing Review Document. √

Effective Technical Communication (3130004)

Index
(Progressive Assessment Sheet)

Sr. Sign. of
List of Activities
No. Hrs. Page Date Assessment Teacher Remarks
No. of Marks with
submission date

1. Formal Letters 04

2. Report Writing 02

3. Group Discussion 04

4. Role Play 02

5. Cover letter and Resume writing 02

Conducting Meetings and writing Minutes 02

6.
of the Meeting

Case studies on Ethics, 04

7. Professional etiquettes and
Self - Development

8. Mock Interview 04

9. Presentations 04

10. Book Review 02

11. Practical Assessment : Viva 02

Total
 Activity No: 1

Formal Letters

Date:

No. of hours to be dedicated: 04

Relevant CO: 2

Objectives: To develop the skills of students for writing formal letters required for technical as well
as professional communication.

Theory:
● Inquiry letter: are written to inquire about status of something, to inquire about the product or
services, catalog
● Response to inquiry: are written in reply to inquiry by the prospective customer
● Order letter: are written to place an order for product or service
● Complaint letter: are written to lodge a claim or complaint and ask for replacement, reparation
or compensation
● Adjustment letter: are written for answering claim/complaint letter how the claim shall be taken
care with fill/partial agreement
● Recommendation letter: are written for positive endorsement of a candidate’s strength and
framing them as an ideal candidate for the task
● Appreciation letter: are written for appreciation of someone’s generally an employees’
contribution
● Apology letter: are written for acknowledgement of wrongdoing, mistake or misunderstanding
● Acknowledgement letter: are written as a receipt which confirms the reception of certain
documents, recognition of a fact, a situation, an event that has taken place
● Sales letter: are written to launch the product or to inform the prospective users about new
product or service

4
Task: (Teacher can assign any five letters as per discretion)

1. Write a letter inquiring about the new minor course floated by the Gujarat Technological University,
Ahmedabad and its benefits considering the future prospects of the course.

2. As Mr. Mukesh Mehta, the manager of Circuit House, Sector 20, Gandhinagar, write a letter to
Kiran Electronics Ltd., New Market, Bhopal calling for the illustrated catalog and quotation of certain
electronic goods required by your firm.

3. As a sales correspondent of Kiran Electronics Ltd., New Market, Bhopal, respond to the inquiry
made by Mr. Mukesh Mehta, Manager, circuit house, Sector 20, Gandhinagar regarding illustrated
catalog and quotation of your products.

4. You are the purchase supervisor of The Millennium School, Majitha Road, Amritsar. Write a letter
to Punjab Goods, Waraich Road, Bhatinda ordering stationery items (notebooks, writing pads, pens,
pencils, erasers, scales, A4 size papers, stamp pads).

5. You are the purchase supervisor of The Millennium School, Majitha Road, Amritsar. You had
placed an order for stationary items to Punjab Goods, Waraich Road, Bhatinda. Write a letter to the
Sales Manager complaining about the damaged and insufficient stationary items delivered by them.

6. You are the branch manager of Anna tours and travels, Ghanchi Bawli, Hyderabad. Your employee
Srivenu has arranged the highest number of tours with the customer satisfaction in the year 2021. The
company did good business. Draft an appreciation letter to appreciate his contribution to the company.

7. You are an employee of Maratha Infotech Pvt. Ltd., Kolhapur. For some reason, you have been
reaching late to your office. Your boss, the manager Mr. Rajesh Wagle has asked for an explanation
through letter no: MIPL/1254. Draft an apology letter with logical explanation and measures you
would take in future.

8. As an owner of Messi Electricals Pvt. Ltd., Kalighat, Kolkata, you had ordered the electrical items
(fans, lights, bulbs, wires, switchboards, pipes etc.) from Balbhadra Electricals Pvt. Ltd., Industrial
estate, Jharsuguda. You have received all the items as per your order. Draft an acknowledgement letter
for the same.

9. You are teaching in SVNIT, Surat as an Assistant Professor in your respective department. Your
5
student Amit Sharma has been selected in the internship training program of Indian Army
headquarters, Ambala. Write a recommendation letter for Amit; keeping in mind his academic record
as well as his participation in co curricular and extracurricular activities.

10. Write a letter to the customer to promote/ advertise the new mobile phone - “Kio 12” that your
company has launched. You are the marketing manager of Novice Mobiles Pvt. Ltd. near Brigade
Road, Bangalore.

Letter no. ____

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Letter no. _____
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Letter no. ____
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Letter no. _____
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Criteria for assessment:

Criteria Format/ Linguistic Grammar Content Concept Total

components Competency Clarity
/2 /2 /2 /2 /2 / 10
Marks

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 Activity No: 2
Report Writing

Date:

No. of hours to be dedicated: 02

Relevant CO: 2
Objectives: To develop the skills of students for writing formal reports required for technical as well
as professional communication.
Theory:
It is a description of an event carried back to someone who was not present on the scene. It
includes careful investigation, sound thinking, logical organization and clear writing.
Types of report:
Letter form
Memorandum Form
Letter – text combination form
Structure of the report:
(1st Page)
● Heading or title
● Prepared by: Name and designation
● Submitted to: Name and designation
● Date

(2nd Page)
Introduction
1. Reference
2. Subject of study
3. Problem statement

(3rd Page)
Findings/ Problems/ Causes

(4th Page)
● Recommendations
● Signature

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 Task

1. As sales manager of a Lenskart company, you conducted a market survey and found that there is a
considerable decline in the sales of your product. Assess your result by writing a short report on your
market survey and also suggest steps required to boost the sales of your product.
(In examination any format of report can be asked)
OR
The District Collector, Surat, is concerned about the rapid increase in the number of road accidents in
Surat. The Commissioner, Surat Municipal Corporation, Surat, has been asked to submit a report
investigating the causes and suggesting measures to improve the situation. Prepare an outline for the
above report.

2. A company is considering a proposal to establish a new factory in your town. The Managing Director
has asked you to write a report on the suitability of the place for the establishment of this factory. For
this report, an outline is provided below. Study it carefully and rewrite it in accordance with the
principles of coordination, subordination, phrasing, numbering, ordering, etc.
Establishment of a New Factory Outline
1. Introduction
2. Fire fighting and Communication facilities
a. (a) Telephone (b) Fax (c) Films (d) Games
3. Education and Entertainment facilities
4. How is the market: A. Potential B. General
5. Labour from Local and other plants
6. Raw materials Cost
7. Transport facilities
8. Rail, road, air Connectivity
9. Raw materials:
(a) Building (b) Infrastructural
10. Recommendations
11. Conclusions

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Memo Report

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Criteria for assessment:

Criteria Structure/ Linguistic Grammar Content Concept Total

components Competency Clarity
/2 /2 /2 /2 /2 / 10
Marks

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 Activity No: 3
Group Discussion

Date:
No. of hours to be dedicated: 04
Relevant COs: 3

Objectives: To develop communication skills of students keeping in mind verbal as well as non
verbal aspects through rigorous practice of Group Discussion.
Theory:
A group discussion is a discussion between a group of participants on a given subject. A group
discussion typically forms a part of the selection process used by organizations and educational
institutions.

Task
The teacher will provide the topics for group discussion from fields like current events, education,
relevance of technology, social reforms etc.

Space for points for discussion

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Criteria for assessment:

Criteria Kinetic Linguistic Paralinguistic Content Concept Total

features Competency features Clarity
/2 /2 /2 /2 /2 / 10
Marks

* As it’s a practical activity, teachers must focus on speaking skills and non – verbal communication
and not just on the written points mentioned for the discussion for marking the activity.
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 Activity No: 4
Role Play

Date:
No. of hours to be dedicated: 04
Relevant COs: 1
Objectives: To develop dynamics of verbal and non-verbal aspects of communication through real
life situations in Role Play.

Theory:
Role-play is any speaking activity when you either put yourself into somebody else's shoes, or when
you stay in your own shoes but put yourself into an imaginary situation.

Task
Teachers will sort the students into groups and give them situations like…At the market, at the post
office, at the bank, at the railway station, at the airport, at the gym etc. And students will write the
script (dialogues).

Space for Role Play Script

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Criteria for assessment:

Criteria Kinetic Language Paralinguistic Content Speech Total

features features Clarity
/2 /2 /2 /2 /2 / 10
Marks

* As it’s a practical activity, teachers must focus on aspects of verbal and non – verbal communication
and not just on the written script mentioned in the task section.

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 Activity No: 5
Resume Writing

Date:
No. of hours to be dedicated: 02
Relevant CO: 2
Objectives: To develop the skills of students for writing formal letters required for technical as well
as professional communication.

Theory:
Resume is always attached with an application letter, also known as a cover letter. Resume is a brief
summary of personal and professional experiences, skills and education. There are three basic formats
for resume; reverse – chronological, functional and combination.
Mandatory details to be included in the resume:
● Name
● Address
● Telephone no.
● Email id
● Date of birth
● Educational profile – tabular form of the same is preferable
● Special achievements
● Co – curricular and extra – curricular activities
● Areas of interest
● Skills and Hobbies

Task
Prime Focus Limited, Mumbai requires a Technical Resource Assistant and Branch Sales manager at
their Pawai Branch office. Apply for the post with a cover letter and resume focusing on the skills
required for the same.

Use Google Drive Resume formats by following steps.

 Google Drive - New - Document - Template - Resume Templates

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Cover letter

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Resume
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Criteria for assessment:

Criteria Structure Linguistic Grammar Appropriateness Concept Total

Competency Of Content Clarity
/2 /2 /2 /2 /2 / 10
Marks

31
 Activity No: 6

Conducting Meeting and Writing Minutes of Meeting

Date:
No. ofhours to be dedicated: 02
Relevant COs : 2
Objectives: To develop verbal and non-verbal communication skills for social and professional
etiquettes while conducting meetings and writing minutes of meeting.
Theory:

Steps to be followed:

1. Deciding Agenda : Agendas are the points to be discussed in the meeting.

2. Required Information to write the Notice for the Meeting.
· Agenda
· Date & Time (duration) of the Meeting
· Venue
· Who will attend the Meeting?
· Who is going to call the meeting?
· Structure of the Notice
Note: (Format of Notice will be discussed by the Teacher)
3. Actual Meeting to be conducted on decided day and time.
4. Writing Minutes of Meeting: The Minutes Meeting are the official record of what
happened / discussed / decided during a meeting. The Minutes of Meeting serve as an
outline, a written record for anyone unable to attend, and to use for future reference.

The information to be included in Minutes of Meeting:

· Date, time & Venue
· Present Members
· Absent Members
· Agenda wise discussion and outcome of the discussion (decision taken)
· Next Meeting Date or Month
· Submitted by……. Signature
· Approved by……… Signature
Note: (Format of Minutes of Meeting will be discussed by the Teacher)

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Task:
You are the Tech-fest Coordinator of your college. You need to conduct a meeting to plan for the
upcoming Tech-fest of your college.
1. Decide the Agenda of the meeting
2. Prepare a Notice for the Tech-fest committee Members of All departments including
Faculty coordinator.
3. Conduct the Mock Meeting as per the decided agendas. (Assign the responsibility to
someone for noting down the decision taken in the meeting.)
4. Based on the discussion of the meeting, prepare and write Minutes of Meeting.
Suggestion: Teacher can form students groups (minimum 5 in each group)

To see the MOM sample templates go to - https://meetingnotes.com/blog/3-examples-of-

meeting-minutes-free-templates

 Write the agendas ( points to be discussed) that you have decided for the meeting.

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 Write Notice in the space provided below.

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 Write the Minutes of Meeting in an appropriate format in the space provided below.

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Criteria for Assessment:

Understanding of Participation Over all Overall Total

Criteria concepts & in Mock Language Written /10
Structures of Notice Meeting Task /2.5 Presentation
& MoM / /2.5 /2.5
2.5

Marks

36
 Activity No: 7

Ethics, Professional Etiquettes and Self Development

Date:
No. of hours to be dedicated: 06
Relevant COs : 4,5,6
Objectives: To inculcate ethical aspects in budding engineers, to acquire understanding of social
and professional skills and promote planning and practice of self-development and self-assessment
through provided Case studies.
Theory:
· Ethics in Engineering
· Telephone etiquettes
· Etiquettes for foreign business trips
· Visits of foreign counterparts
· Etiquettes for small talks
· Respecting privacy
· Learning to say NO
· Self-development and Assessment:
Note: The teacher will explain and discuss the theory in the theory class.

Tasks
1. You are a civil Engineer and doing your job at a construction site. You have a doubt that the senior
supervisor does not maintain the standard ratio of Cement and send it to prepare the concrete. The
quality of the steel is also not as per the standard norms. When you try to interfere in this matter you
find all the other people at sight try to ignore the matter. What will you do? How will you handle the
situation with reference to the Ethical problem solving that has been discussed in your class?

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2. You are to receive an urgent online voice call meeting with your boss on your mobile phone. In this
meeting your boss is going to give you important instructions regarding upcoming projects.

What will you take care of before the call and during the call?

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3. You are the business development manager of Tata Electronics Pvt. Ltd. You are going to Canada for
a business meeting and presentation to your client.

a. What kind of preparation will you make before going abroad on a business trip?

b. What will you take care of during the meeting and presentation?

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4. You completed your BE last year. You are working as an Assistant Engineer in a Multinational
Company. What will you do to show that you respect your colleagues' privacy?

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5. In a personal function, you see that Mr. Patel (the manager of a reputed company) is
present and just a few steps away from you. You want to take a chance and talk with him.
How will you begin the conversation?

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 6. You have been serving in a multinational company for the last five years and you have observed
that most of your colleagues come to you for their work. You always help them at the cost of your
own work. But now it is enough. You want to say NO. What possible reasons can you give for
saying NO to your colleagues?

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7. Your foreign clients from Canada are going to visit your company for a meeting with a purpose to
develop business relationships. What kind of preparation will you make and what will you take care
of during the meeting?

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8. You are the Director of a leading Engineering institute in the city. The institute is planning to
organise an interview under your observation for the selection of the teachers. Before a few days of the
interview, you get a call from the chief Secretary of the State requesting you to favour one of his
candidates who is his close relative for the appointment in your institute. The Chief secretary also told
you that if you do him this favour, he will grant more funds for your institute in the next year and all
the pending issues of your college will be solved. But he also said that if you do not act as per his wish,
he will create problems for him and his institute in future.

● Is this an ethical problem? Which ethics / values are involved in this matter?
● Which are the options that you can see in this case?
● Which option would you choose? Why?

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9. You are the Director of the renowned Drugs Company in the country. You scientists have
discovered that if a medicinal plant is used in making of drugs for Polio, the rural people can have
solution to the Polio disease forever. But the making process of this drug is very costly and the
company will not get the customer in urban area. The most of the people who need this drug are poor
people. so it will be a profitable business. As a Director of the company,

What kind of decision would you take? Why?

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10. If you start a new business and you want to include your family members as employees.
On what basis will you recruit them so that it becomes ethical?
Do you think it is ethical? ( Any criteria you will decide for recruitment for your family members? )

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11. Rajesh is running an NGO to help Orphan children. He received a government grant of Rs.5 lac for
a project to teach the orphan children, who work at shops, tea-stalls, do boot-polishing etc. A year
passed, but Rajesh managed to utilize only 2 lac rupees from the grant. Though he tried his best, he
couldn’t manage to educate all the orphan children for one or the other reason. Now the situation is
that Rajesh has to return all the unspent money back to the government by the end of the financial
year. But other members of the NGO suggested the following options.

1. If we honestly return Rs. 2 lac back, then government officials will think we have not worked well for
our NGO and they’ll reduce our grant for next year or they may not give us grant money for the next
year.

2. We should take help from CA to manipulate our account books and show the majority of the grant
was utilized for education.

3. Many other NGOs do the same thing- there is no problem – nobody will raise any objection, as long
as we give 10% of the grant to the Officer in charge of this project.

Questions: Do you have any other option? What would you do if you were at Rajesh’s place? Why?

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12. You are the Principal of the Reputed College. One of the most intelligent students of the College comes
to you with a request for a small upwards revision in his marks. He got 94% in the final semester. But, it needs a
minimum 95% or above in each semester to qualify for higher studies in all other reputed Universities abroad.
He insists that you should help him arguing that he is a very brilliant student and this will also increase the
reputation of the college in the country.
Would you increase the marks taking into consideration his good academic record and future prospects? WHY?
Justify

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Criteria for assessment:

Criteria Understanding of Language Solution / Total

Relevant Concepts /3 Response to the /10
/3 situation
/4

Marks

45
 Activity No: 8

Mock Interview

Date:
No. of hours to be dedicated: 04
Relevant COs : 3
Objectives: To practice communication skills – both verbal and non – verbal in professional
surrounding through negotiation; keeping in mind the professional and social etiquettes through Mock
Interview
Note for the Teacher: The teacher will explain and discuss the verbal and non-verbal aspect of formal
communication to prepare the students for the Mock Interview task with reference to the following
points in the class.
 Preparation before the Interview
 What to take care during the Interview
 What to take care after the Interview

Then, the Mock Personal interview for the students will be conducted in the Lab sessions and the
individual feedback should be given to the students for their further improvement. The students can
also be given some sample questions for preparation.

a. Introduce yourself.
b. What do you want to do in your life?
c. How would you describe your ideal job?
d. Why did you choose this career?
e. What goals do you have in your career?
f. What is success for you?
g. Describe the situation in which you were successful.
h. Can you adjust in a team? How?
i. What motivates you?
j. Why should I hire you?
k. What are your long term and short term goals?
l. What do you see yourself doing five years from now?
m. Which major problem have you dealt with recently?
n. Can you handle pressure?
o. What are your strengths?
p. What are your weaknesses?

46
q. Describe yourself in five words.
r. Who were your favorite teachers? Why?
s. Do you have any plans for further education?
t. What qualities should a professional possess while doing a job?
u. Is money important to you?

Criteria for assessment:

Criteria Dressing Body Com. Knowledge/ Overall Total

/2 Language Skills Responses Impression /10
/2 /2 /2 /2

Marks

47
 Activity No: 9

Presentations
Date:
No. of hours to be dedicated: 04
Relevant COs : 3
Objectives: To practice effective communication skills – both verbal and non – verbal keeping in
mind the professional and social etiquettes through Presentations.
Note for the Teacher: The teacher will explain and discuss the verbal and non-verbal aspect of formal
communication to prepare the students for the Presentation Task with reference to the following
points.
· Preparation before the Presentation
· How to prepare presentation: Written / Oral
· What to take care during the Presentation: Introduction, Middle & Conclusion
The topics for presentation should be given in the beginning of term so that the students can get
enough time for preparing the presentations. The topics can be selected from the syllabus or the
students can also choose the topic other than the syllabus with the prior consent of the subject faculty.

Criteria for assessment:

Criteria Body Grammar/ Presentation Concept Overall Total

Language Language Mode Clarity Presentation /10
/2 /2 /2 /2 /2

Marks

48
 Activity No: 10

Book Review

Date:
No. of hours to be dedicated: 02
Relevant COs : 2
Objectives: To develop the skills for writing Review Document
Note for the Teacher : The teacher will explain and discuss the theoretical and structural aspects for
writing book Review. The list of the books is given in the syllabus document. The book other than the
list can be selected with prior permission of the subject faculty. If necessary, the students can also
search for such reviews done in the past for their reference. The teacher may ask the questions
regarding the book while assessing the task.

Task: Write a book Review in the provided space below.

Name of the Book: ___________________________________

Name of the Author: __________________________________

Publication: _________________________________________

ISBN No: ___________________________________________

Price: ______________________________________________

Total No. of Pages in the Book: ____________________

Main Characters in the Book:

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Summary / Plot / Theme of the Content of the Book:

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50
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Any Quote / Lines that you like the most from the book:

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51
Your Observation / Feedback on Content / Style / Language etc.:

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Criteria for assessment:

Criteria Understanding of Overall Grammar Overall Total

the Content Language /2.5 Presentation /10
/2.5 /2.5 /2.5

Marks

52
Books suggested for Review:

1. You can Win by Shiv Khera

2. How to Win Friends and Influence People by Dale Carnegie
3. Getting Things Done: The Art of Stress Free Productivity by David Allen
4. Quiet :The Power of Introverts in the World they can't stop Talking by Susan Cain
5. The Alchemist by Paulo Coelho
6. The 7 Habits of Highly Effective People by Stephen Covey
7. What to say when you talk to yourself by Dr.Shad Helmstetter
8. The big leap by Gay Hendricks
9. Thinking Fast and Slow by Daniel Kahneman
10.The Art of Thinking Clearly by Ralf Dobelli
11.Upside Down Key by Sudha Murthy
12.Born to be Happy by Pramod Batra
13.Kiss that Frog by Brian Tracy
14.Build from Scratch by Vineet Bajpai
15.Tenmuch by A G Krishnamoorthy
16.Poor Little Rich Slum by Rashmi Bansal
17.Our Iceberg is Melting by John Paul Cotter
18.Most and More by Mahatria Ra
19.Third Curve by Mansoor Alikhan
20.Selected Short Stories by Rabindranath Tagore Edited by William Radice
21.That Thou Art by Dhruv Bhatt
22.Old Man and the Sea by Ernest Hemingway
23.Rich Dad Poor Dad by Robert Kiyosaki
24.The Monk Who Sold His Ferrari by Robin Sharma
25.Who Moved My Cheese? By Dr Spencer Johnson
26.The Business of the 21st Century by Robert Kiyosaki
27.My Experiments with Truth by Mahatma Gandhi
28.Five Point Someone by Chetan Bhagat
29.The Secret by Rhonda Byrne
30.The Power of Positive Thinking by NormanVincent Peale
31.The Power of Your Subconscious Mind by Joseph Murphy
32.Awaken the Giant Within by Anthony Robbins
33.The 5 AM Club by Robin Sharma
34. Who Will Cry When you Die? By Robin Sharma

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35.Discover Your Destiny by Robin Sharma
36.The wings of Fire by A.P.J.Abdul Kalam
37. I have a Dream by Rashmi Bansal
38.The 5 Steps to Success byYandamoori Veerendranath
39.The 4th Idiot by Biswaroop Roy Choudhury
40.You Are Born To Blossom by A.P.J.Abdul Kalam
41.Tiya:A Parrot's Journey Homeby Samarpan
42.How to Develop a 'Never Giveup Attitude by Dr.Hardik Joshi
43.Three Thousand Stitches : Ordinary People, Extraordinary Lives by Sudha Murthy
44. Chanakya in Daily Life by Radhakrishnan Pillai
45. Krishna, the man and his Philosophy by Osho
46. Siddhartha by Hermann Hesse
47. Ikigai: The Japanese secret to a long and a happy life by Francesc Miralles and Hector Garcia
48. Life’s Amazing Secrets by Gaur Gopal Das
49. Energize your Mind by Gaur Gopal Das
50. Atomic Habits – Tiny Changes, Remarkable Results by James Clear

Suggested References:
● Raman and Sharma, Technical Communication, OUP, New Delhi, 2017
● Lata and Kumar, Communication Skills, OUP, New Delhi, 2018
● Mike Martin and Roland Schinzinger, Ethics in Engineering, McGraw Hill, New York, 2014
● Mohapatra and Sreejesh S., Case Studies in Business Ethics and Corporate Governance,
Pearson, UP, 2013
● Ramesh and Ramesh, The Ace of Soft Skills, Pearson, UP, 2019
● Sherfield, Montgomery and Moody, Cornerstone: Developing Soft Skills, UP, 2009

54