Ford Customer Service Division

North America Packaging and Shipping Guide

Effective: July 1, 2021

© 2021, Ford Motor Company

 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 1 Table of Contents

Section Page Description

1 2 Table of Contents
2 3-4 Introduction
3 5-6 FCSD Packaging Engineering Website, http://web.pkginfo.ford.com
4 7 Packaging Responsibility Summary Chart for Supplier Roles M, P, T, Supplier
Direct Ship (SDS) and Ford Component Sales (FCS) Suppliers
5 8 - 12 Material (M-role) Supplier Packaging Quick Guide
6 13 - 24 Secondary Suppler/Packager (P-role) Packaging Quick Guide
7 25 - 31 Total (T-role) Supplier Packaging Quick Guide
8 32 - 38 SDS Supplier Packaging Quick Guide
9 39 - 41 FCS Supplier Packaging Quick Guide
10 42 - 46 Packaging Process
11 47 - 55 Service Part Packaging Specification
12 56 - 60 Service Part Packaging Specification Development Process
13 61 - 65 Packaging Instructions for Service Parts Shipments
14 66 - 67 Network Convergence Program
15 68 FCSD Inbound Routing Guidelines
16 69 FCSD Supplier Compliance Program

Exhibit
A 70 Page Intentionally Left Blank
A1 71 Page Intentionally Left Blank
B 72 Straight Bill of Lading
B1 73 Straight Bill of Lading
C 74 Material Shipment and Planning Release
D 75 Shipping Label Instructions
E 76 FCSD Packaging Specification
F 77 Shipping Conformance Report
G 78 Page Intentionally Left Blank
H 79 AIAG Master Shipping Label Placement Guide
H1 80 Page Intentionally Left Blank
J 81 Page Intentionally Left Blank
K 82 Global Corrosion Policy
L 83 Packaged Part Weight Tolerance
Revisions 84 - 86 Revisions

Note: All references to websites and Package Material Specifications throughout this guide are hyperlinked to
those documents, and all additions/revisions are shaded in gray.

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 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 2 Introduction

General
The contents of this Guide are a part of the Global Terms and Conditions of the Ford Customer Service Division
purchase order. Therefore, suppliers must know what is required and expected of them.

This guide complements the Company’s overall Marketing and Brand Protection efforts and strengthens its position in
the automotive service parts business. It guarantees high quality packaging by the Company’s suppliers and facilitates
material handling, storage and shipping employed within the Company’s distribution system.

Scope
This guide establishes quality standards and guidelines for Ford Customer Service Division (FCSD) United States/
Canada (NA) market service parts packaging, printing and material handling. It only applies to:
• Ford, Motorcraft and Omnicraft branded parts
• Ford Component Sales licensed parts
• Ford Accessory parts
• Ford Performance Parts (refer to Material Specification FPERFORM for this brand’s container labels) which are
intended for the North America/Canadian markets and that are stocked in FCSD Distribution Centers or shipped
directly by a supplier (SDS) to FCSD’s customers.

Supplier Roles
To package parts correctly suppliers must know their sourcing roles (M, P, T, SDS or FCS). Each sourcing scenario
has its own unique packaging responsibilities, which are summarized in Section 4 and explained in detail in Sections
5, 6, 7, 8 and 9. If in doubt about your role, access the GIMA screen in DDL or contact your FCSD Buyer. Following
are the supplier role definitions:

• Material Suppliers (role M) supply service parts bulk to a designated Secondary Supplier/Packager (role P).
Refer to Section 5.

• Secondary Suppliers (role P), also referred to as Packagers, receive stock in bulk from Material Suppliers and
are responsible to perform the service packaging function in compliance with the FCSD Service Parts Packaging
Specifications for shipment into FCSD Parts Distribution Centers (PDC). Refer to Section 6.

• Total Suppliers (role T) supply the parts and are also responsible to perform the service packaging function in
compliance with the FCSD Service Parts Packaging Specifications for shipment into FCSD PDC’s. Refer to Section 7.

• Direct Ship Suppliers (SDS) supply the parts and perform the service packaging function by meeting minimum
packaging requirements and FCSD Service Parts Packaging Specifications. SDS Suppliers ship service-packaged
parts directly to FCSD Customers, bypassing the internal FCSD Distribution Network. Refer to Section 8.

• Ford Component Sales Suppliers (FCS) supply the parts and either perform the service packaging function or ship
in bulk to an FCS designated packager. They are required to meet minimum packaging requirements and FCSD
Service Parts Packaging Specifications, if any are on file. FCS Suppliers generally ship service-packaged parts
directly to FCSD Customers. Refer to Section 9.

Note: Each supplier role has its own Section as referenced above. However, suppliers must also review the other
sections (1,2,3,4 and 10 - 16) which are of a general nature that applies to all suppliers regardless of their
supplier role.

Communication
Effective communication between FCSD and its supply base is critical to establishing timely service part packaging
specifications and resolving packaging related issues. To accomplish this FCSD has created the FCSD Supplier
Packaging Information Website, which contains all the packaging documents and tools suppliers will need in order to
meet their particular packaging responsibilities. Therefore, all suppliers must be familiar with this website and must
review Section 3, which explains each element on the site.

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 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 2 Introduction

Global Service Parts Packaging System (GSPPS)

Effective January 2017 FCSD launched a new Packaging Specification System in US and Canada. Since 2017, GSPPS
has launched in Asia-Pacific, South America, and Mexico. GSPPS replaces the old packaging system that was housed
in IMS3 and it changes how suppliers submit packaging data to FCSD Packaging Engineering. All suppliers must
take the GSPPS TRAINING video located on the FCSD Packaging Engineering Website. GSPPS requires that each
supplier user submit a registration form to be authorized access to GSPPS. Click the icon GLOBAL SERVICE PARTS
PACKAGING SYSTEM (GSPPS) on the Packaging Website to both register and then to access the system after being
approved.
Concurrent with the launch of GSPPS are new Ford and Motorcraft graphics for FCSD’s standard branded packaging
materials including labels, small poly bags and folding cartons, as well as significant changes in the part nomenclature
data displayed on unit container and masterpack container labels. Additionally, these new materials will be assigned
new “smart” global container/material/label numbers. All suppliers must take the NEW PACKAGING MATERIALS
TRAINING LOGIN video located on the FCSD Packaging Engineering Website and must review the PRINT Material
Specification. Also, all suppliers, except Material (M-role) suppliers, must include pictures of the bare (unpackaged) part,
as well as pictures of the part’s proposed unit container and internal dunnage materials, if applicable, when submitting
both new model packaging specifications, and changes to existing packaging specifications.

Blanket Deviation
As suppliers transition from the old to the new branded packaging materials, the Packaging Specifications on file may
reflect the old container/material/label numbers instead of the new global “smart” numbers. So, this blanket deviation
allows suppliers to package using the new materials even though the packaging specifications on file may show the old
numbers. Please note that this container number discrepancy may also occur with the non-branded corrugated cartons
since new global “smart” numbers will also be assigned to the non-branded corrugated cartons. Once FCSD Packaging
Engineering is satisfied that all the old packaging materials have been exhausted, then the GSPPS system will revise all
affected packaging specifications en masse to the new numbers.

Suppliers can direct any questions related to service parts packaging to the following:

FCSD Packaging Engineering

c/o Creative Data Inc.
45570 Maben Rd.
Suite 150
Canton, MI 48187

888-FCSDPKG (327-3754)
[email protected]
http://web.pkginfo.ford.com

Please include Supplier Code on all correspondence.

FORD CUSTOMER SERVICE DIVISION NORTH AMERICAN PACKAGING

CPR © Ford Motor Company, 2018

Section 2 4
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 3 FCSD Packaging Engineering Website

FCSD Packaging Engineering Website

All packaging tools and documents are stored on the FCSD Packaging Engineering website. The website is located on
the Ford Supplier Portal (Covisint). All suppliers to Ford Motor Company have access to this site.
The direct address to this site, once in Covisint, is http://web.pkginfo.ford.com. The website will have links for each
region and suppliers must open the link for their respective region.

Following is an explanation for the icons on the site:

FCSD Package Material Specifications

These documents define the details of unique packaging materials and labels, and can also provide specific packaging
instructions. Suppliers must meet the requirements in these documents when packaging parts or stock is subject to
rejection.

Packaging Specification Query Tool

Although individual service part packaging specifications (Exhibit E) can be retrieved using this tool, Suppliers should
mainly use the GSPPS system to view specifications. However, this tool is effective if a supplier wants to see links to
specifications for all parts currently sourced to a particular GSDB supplier location. Suppliers must ensure that they are
adhering to the current packaging specification on file or risk rejection.

Packaging Specification & Package Material Specification Update Notification Registration
Complete this form to ensure that supplier personnel receive automatic notification whenever a packaging specification
for one of their parts is added or revised. Additionally, as needed, a summary of all Package Material Specification
additions/revisions is sent to all registered suppliers. These notifications are critical to ensure that stock is packaged to
the latest specifications. Note that not all of these added or revised Material Specifications will apply to a supplier’s parts,
but they should all be reviewed for any parts that would be impacted. Suppliers are strongly encouraged to register.

All Supplier Letters and Other Notifications

Periodically FCSD will notify the supply base of major changes in packaging policies or requirements. These documents
are archived here for future reference.

FCSD Packaging & Shipping Guide

The guide is generally updated once a year and published on this site, the effective date of the guide is referenced on
the guide cover. Supplier notifications are emailed to alert the supply base when the revised guide has been uploaded to
this site. Suppliers must review any revisions (detailed in the Revisions Section at the end of the Guide) to ensure they
are in compliance. Note that any additions to the guide will also be shaded gray to easily highlight what has changed.

Ford PDC Labelview Templates

This site facilitates container label printing for FCSD’s Parts Distribution Centers.

Motorcraft Part/UPC Number Cross Reference

All Motorcraft branded parts require a UPC bar code on unit packages. When queried, the daily updated UPC file can be
used to cross-reference the Motorcraft part number with the Ford service part number and its associated UPC bar code
number. The system will also provide part weight, unit/masterpack container dimensions and pallet quantity.

Regulated Repair Product Labels

Some service parts contain materials that are considered regulated (chemicals, dry friction etc.) which require special
labeling on the selling unit container. The required label numbers will be included on the part’s packaging specification.
Links to files containing the label artwork, which facilitate printing of these labels, are found on this page.

FCSD Standard Carton Listing

This page generally pertains to FCSD Packagers in NA, who are required to procure their corrugated cartons from a
single source, which presently is Pratt Industries (734-853-3000). However, any supplier to FCSD may utilize this section
to select appropriate cartons for their parts, but Total and SDS suppliers are not restricted to just these cartons.
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 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 3 FCSD Packaging Engineering Website

Sheet Metal Packaging and Rack Pattern Illustrations

Enter a major sheet metal crash part (roof, hood, deck lid, fender, door, quarter panel, side panel) service part number
and the system will display pictures of how that part is packaged, including internal dunnage block placement and
racking instructions.

Packaging Concern Submission

This document must be used to notify FCSD Packaging Engineering whenever there is a damage concern from the
field (FCSD Customers, Parts Distribution Center, District Sales or Product Design personnel) resulting from perceived
insufficient packaging. All concerns are reviewed and the requestor will get a return email that will advise disposition.
Not only is this form an effective means of communicating these packaging issues, but also it enables FCSD to build a
database of concerns that can be easily quantified for future tracking and analysis.

Sheet Metal Packaging and Rack Pattern Submissions

Packagers of major sheet metal crash parts are asked to submit this form to help FCSD Packaging Engineering
facilitate producing quality sheet metal rack pattern specifications and packaging application standards. These
submissions are archived in the Sheet Metal Packaging and Rack Pattern Illustrations section on this website.

New Part Nomenclature Label Overview

This site explains in detail the rationale for the new global container label and the corresponding new part nomenclature
requirement, including explanations for each of the data elements.

Shipper Conformance Report (SCR)

This site is reserved for FCSD’s Contract Packagers only. It houses all the SCR’s that have been issued by FCSD
Depot Operations against the Packagers for them to be able to review and respond to. Packagers should contact
FCSD Packaging Engineering for registration issues as needed.

2D Barcode Creator
This site is designed to facilitate Suppliers/Packagers in creating the new 2D barcode requirement that now
must be displayed on the new global unit container labels.

GSPPS Training
This is a series of instructional videos to explain to suppliers how to use the new Global Service Parts Packaging
Specification system that was launched November 2016. All suppliers are required to take this training.

Global Service Parts Packaging System (GSPPS)

This link provides quick access to the new GSPPS packaging system.

New Packaging Materials Training Login

This site introduces suppliers to the new global packaging materials and the new container part nomenclature
requirements. All suppliers must take this training to become familiar with these new materials and labeling
requirements.

Part Nomenclature Translation

This site provides the Spanish, French and Portuguese translations for service part names that appear on FCSD
Packaging Specifications and that suppliers must display on container labels.

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 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 4 Packaging Responsibility Summary Chart for Supplier Roles M, P, T, Supplier Direct Ship (SDS) and
Ford Component Sales (FCS) Suppliers

General supplier packaging responsibilities and other Material (M) Secondary (P) Total (T) Supplier Direct Ship Ford Component
commonly asked questions (SDS) Sales (FCS)

What Sections of this guide are of particular interest to me? 2, 5, 14, 15, 16 All except 5, All except 5, 2, 8 2, 9
7, 8, 9 6, 8, 9
Do I need to be familiar with the FCSD Packaging Engineer- Yes Yes Yes Yes Yes
ing Website (Section 3)?
Does FCSD Packaging Engineering approve or authorize my No Not Applicable Not Applicable Not Applicable Not Applicable
bulk packaging designs and does FCSD maintain a file of
bulk packaging specifications?
Should there be an FCSD Packaging Specification on file for Not Applicable Yes Yes Sometimes Sometimes
parts supplied under my supplier role?
Am I required to submit Packaging Specification Change
Request submittals in GSPPS:
For a new model part that does not presently have an Not Applicable Never Always Sometimes Sometimes
FCSD Packaging Specification on file?
For an existing part with an FCSD Packaging Not Applicable Always Always Sometimes Sometimes
Specifications on file?
Do all FCSD Packaging Specifications have to include the Not Applicable Yes Yes Yes Yes
part dimensions and the individual part's packaged weight?
Do I have to supply a packaged part weight and part dimen- Not Applicable Not Applicable Not Applicable Yes Yes, but only for
sions even if my parts are shipped directly to FCSD custom- shipments to Ford
ers and there is not a complete FCSD Packaging Specifica- of Canada PDC's
tion on file? Refer to Section 3: Packaging weight and size
update.
Should I register for Notification of Packaging & Material No Yes Yes Yes Yes
Specification changes (Section 3)?
Should I always request an FCSD Packaging Specification Not Applicable Yes Yes Yes Yes
before I ship my parts?
If there is no FCSD Packaging Specification on file, or there is Yes No No Sometimes Sometimes
a Vendor-To-Advise Packaging Specification on file can I still
ship my parts?
Do I have to buy my corrugated cartons from Pratt Industries? No Yes No No No
Do I have to buy FCSD's standard decorative folding cartons Not Applicable Yes Yes Yes Yes
(F-MFSER), poly bags (F-MFPOLY), container labels
(F-MFLSER), and tape identification labels
(LSB0003-6) from the designated single source referenced
on those specifications?

Do I have to display bar codes on my unit and masterpack Not Applicable Yes Yes Yes Yes
(if applicable) container labels?
Does the brand of the part nomenclature label on my master- Not Applicable Yes Yes Not Applicable Not Applicable
pack carton have to match the service part's branding?
Do I have to use FCSD's standard shipping labels? Yes Yes (L1907) See See See
Material Section 13 Section 13 Section 13
specifcation
Bulk Master
Label)
Is corrosion ever allowed on FCSD Service parts that have No No No No No
not been specifically exempt by the Ford Engineering draw-
ing? Refer to Exhibit K.
Does every service part unit container have to display a Not Applicable Yes, See Yes, See Yes, See L1287 Yes, See L1287
country of origin? L1287 L1287
If I want to ship stock differently from what is required on the Not Applicable Yes Yes Yes Yes
FCSD Packaging Specification must I always get a
Packaging Deviation?

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 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 5 Material (M-role) Supplier Packaging Quick Guide

Material suppliers ship their stock in a bulk condition to the FCSD designated Secondary Supplier/Packager (P-Role).
FCSD Packaging Engineering does not develop or authorize bulk packaging specifications and as such will not
provide written authorization for any supplier’s bulk packaging designs. Except for the “Unique Purchasing Programs”
described below, Material suppliers must not submit FCSD Packaging Specification Change Requests in the Global
Service Parts Packaging System (GSPPS). FCSD Packaging Engineering defers to the Material/Secondary Supplier
(Packager) relationship for resolution of any unique bulk packaging issues.

General requirements for Material Suppliers:

• FCSD does not use Ford Production’s Form 1271 packaging specifications. Do not confuse Ford Production’s Form
1271 with the FCSD Service Parts requirements covered by this guide. Production and Service parts have completely
different packaging requirements and are separate engineering operations within Ford Motor Company.

• Material suppliers are responsible to design bulk packaging that will ensure damage-free and corrosion-free delivery
of their parts to the FCSD designated Secondary Supplier/Packager.

• Bulk package designs must be consistent on all succeeding shipments in order to conform to the pricing that has
been established for this packaging with the FCSD Commodity Buyer. Consistency is extremely important when
the supplier’s bulk package consists of individually packaging each part. In that scenario FCSD may choose to
reuse that packaging as its actual service packaging. So for that reason, there cannot be any markings, neither
imprints nor labels of any kind, on these containers, and that includes the Master Shipping Label, which should
always be affixed to the outside of the bulk shipping conveyance, including pallet stretch wrap.

Unique Purchasing Programs

FCSD Purchasing may establish unique programs that deviate from the traditional sourcing scenarios and that impact
both the Material Supplier (M-role) and the Secondary Supplier (P-role) packaging operations as described below.

Note: Material Suppliers that are instructed by FCSD Purchasing to perform the service packaging operation but
to cross-dock their shipments through a Packager must register in GSPPS using the role of Supplier B. Then
the Material Supplier will be expected to submit packaging information in GSPPS and must include process code
86 in their packaging specifications. And in any spec submissions the spec remarks must include that the parts are
cross-docked through Packager (name of the Packager).

Cross-Dock (Process Code 86)

A true cross-dock is where the sourced Material Supplier actually does all the unit packaging, including the
container label, but the packaging is sourced to a Packager who only reallocates stock to the exact distribution
quantity requirement for shipment into the PDC’s. In this scenario, the unit container label will show the Material
Supplier’s code and the date they packaged the stock. The Packager will not be expected to open the
containers to inspect stock, so any quality issues will be written against the Material Supplier. Packaging
specifications in this sourcing scenario must include process code 86, which reads “UNIT PACKAGING/
LABELING BY MAT’L SUPLR-CROSSDOCK ONLY THRU PACKAGER”.

Note: FCSD Purchasing must send an email to FCSD Packaging Engineering ([email protected])
advising the service parts that will entail a new cross-dock program. The Packagers must update
affected packaging specifications with Process Code 86 as necessary.

Note: The 2D bar code must match the FCSD sourcing exactly even though the M-Role Supplier is displayed on
the unit container label.

Hybrid Packaging (Process Code 85)

Hybrid packaging occurs when FCSD Purchasing establishes a contract with the Material Supplier to do the
unit packaging except for affixing the part nomenclature label. In this scenario, the Packager will affix the part
nomenclature label but will show both the Material Supplier and the Packager supplier codes in the following
format: XXXX/YYYY, where XXXX is the Material Supplier and YYYY is the Packager.

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North America and Asia Pacific Packaging and Shipping Guide

Section 5 Material (M-role) Supplier Packaging Quick Guide

• When Process Code 85 appears on a Packaging Specification the Packager is required to inspect the first
and last part in the bulk (Material Supplier) shipment to ensure that the correct part has been received; the
Packager is not required to 100% inspect the shipment. If it is later discovered that the stock is mislabeled,
then rejects will be issued against the Material Supplier and not the Packager.

• In this scenario, it will be the responsibility of the FCSD Commodity Buyer to inform FCSD Packaging
Engineering and the Packager of the parts on these special programs. The buyers will establish an agreement
with the Material Suppliers that the agreed upon packaging being documented in the FCSD Packaging
Specification will be consistently shipped.

• The Packager’s only responsibilities will be to validate that the packaging meets the FCSD Packaging
Specification for the external unit container, not the dunnage, and label and palletize the stock for distribution
to the PDC’s.

• Packaging specifications in this sourcing scenario must include process code 85 in order to alert everyone
that the unit packaging and any required dunnage is being supplied by the Material Supplier and not the
Packager. Process code 85 reads “UNIT PACKAGING BY MATERIAL SUPPLIER-UNIT LABELING
BY PACKAGER”.

Note: If the Packager knows that the Material Supplier is under contract with FCSD Purchasing to do the
unit packaging except for labeling, then they should ensure that the packaging specification is
properly set up with the vendor’s packaging and includes process code 85. If the Packager is reusing
the vendor’s unit packaging and the spec does not call for code 85 then the Packager should add
codes 71 (vendor dunnage if necessary) and 75 (vendor unit container). Then the FCSD Packaging
Engineering Bulk Team should be notified to work with the FCSD Buyer to establish a contract with the
M-role supplier, and once they confirm that with the Buyer then they should request that the specification
be changed from codes 71 and 75 to code 85.

• Following is a summary of the process to document the use of process code 85:

1. Part supplier sends e-mail to FCSD buyer, packager of record and FCSD Packaging Engineering.
2. E-mail should describe details of the unit container, including inside container dimensions, container material
(i.e. ECT, Burst Strength etc.), carton construction (FOL, RSC, etc.). FCSD Packaging Engineering will create
a new vendor carton number for use on the packaging specification. Note that the unit container cannot
include any supplier markings or labels.
3. E-mail should also describe the interior container dunnage that is being used, if any. Dunnage size and type
should be identified in the e-mail and FCSD Packaging Engineering will create vendor dunnage material
numbers for use on the packaging specification.
4. E-mail should also include photos of the part, part inside the carton with dunnage around part, if applicable.
5. FCSD Packaging Engineering will then change the packaging specification and reply to all, including the
FCSD Quality STA and the FCSD Packaging Engineering Bulk Team. Packaging specification will include the
process code 85 to identify that there is an agreement on record.
6. This e-mail is used as official documentation for the agreement between FCSD Purchasing and the supplier
for consistent packaging being shipped to the packager.

• All "A" surfaces must be protected during shipment. An "A" surface is one that is visible to the customer
once the part is installed on the vehicle.

• Different bulk containers must not be used to package the same part.

• Multiple part numbers can be placed on one shipping conveyance (pallet, tube, rack etc.) provided each
part is packaged in its own sealed container and labelled with that part number and quantity.

• When possible, utilize returnable bulk packaging common with production.

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North America and Asia Pacific Packaging and Shipping Guide

Section 5 Material (M-role Supplier Packaging Quick Guide)

• Corrosion can jeopardize the functionality of the part and otherwise conveys a less than quality part to FCSD’s
customers (Refer to Exhibit K).

• Corrosion is not acceptable on Service Parts unless specifically exempted by Ford Engineering Drawings or
Specifications that are maintained by the FCSD Quality Office.

• Corrosion may be acceptable in some circumstances on non-functional part surfaces that are non-visible when
installed on the vehicle, but only when exempted on the aforementioned documents.

• All ferrous metal service parts require some form of corrosion preventative (VCI, oiling, waxing, painting,
etc.) to be documented on the part’s packaging specification.

• FCSD’s standard corrosion preventative material is Volatile Corrosion Inhibitor (VCI) since it is the least cost and
easiest to apply, and it comes in various forms (paper, poly, or liquid).

• Such corrosion preventative products shall not present a health hazard other than mild, reversible irritation to
the skin or eyes, as a result of handling affected parts, nor contain substances that are prohibited by the
current release of the Ford Restricted Substance Management Standard (RSMS; WSS-M99P9999-A1).

• The amount of corrosion preventative products applied to the part must not exceed that which is minimally
required to ensure adequate corrosion prevention.

• It is the Material Supplier’s responsibility to ensure that all parts shipped remain corrosion-free for up to 30 days after
shipment. Overseas shipments must remain corrosion-free for 60 days after shipment. This is to allow sufficient time
for shipment to and packaging by the FCSD designated Secondary Supplier/Packager. (See additional comments
below regarding corrosion).

• Corrugated containers must be secured to an appropriately sized pallet, and cannot overhang the pallet in
any direction.

• Bulk shipments utilizing returnable containers must indicate on the packing slip the address where the containers are
to be returned.

• Bulk shipments must display an AIAG Bulk container Master Shipping label per material specification number
"Bulk Master Label".

• Bulk shipments must be forklift accessible. However shipments via UPS, FedEx or special courier do not require a
pallet and each container must be labeled with the service part number, quantity and supplier code.

• Pallet loads cannot exceed 50″ in height from the floor to the top of the load.

Shipping Parts with Alerts, Branding Deviation and different engineering level other than FCSD release

• When processing FCSD orders for engineering running changes where two-way interchangeability is identified,
suppliers are expected to include a hard copy (print out) WERS documentation with the shipment to the Packager
to demonstrate the two-way interchangeability between the old and the new engineering levels during the
transition period. The documentation must be placed inside of the shipping container on top of the parts
being shipped.

• When processing FCSD orders that are effected by an active alert or branding deviation, the supplier must place a
hard copy (print out) of the approved alert or branding deviation in the bulk container for the Packager’s review.
The documentation must be placed inside of the shipping container on top of the parts being shipped.

Failure to provide part interchangeability evidence, approved alert or branding deviation with the correct engineering level
will result in a FCSD reject.

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North America and Asia Pacific Packaging and Shipping Guide

Section 5 Material (M-role Supplier Packaging Quick Guide)

Export Consolidator
Bulk packaging from various European Material suppliers that are shipped to the export consolidator for consolidation
into sea containers destined for Packagers in the United States must be palletized to facilitate receiving operations at the
Packager’s facility. Placing loose cartons into the sea container is prohibited.

Corrosion Prevention
Engineering drawings are used to determine surface protection requirements for production parts. Beginning in 1994
Car Product Development added the following statement to drawings of ferrous metal parts for service requirements:
"Corrosion protection for service parts must comply with the Ford Customer Service Division (FCSD) Packaging
and Shipping Guide". The intent of this statement is not to override any original equipment requirements shown on
the engineering drawing, but to assure that FCSD receives bulk shipments of service parts at designated Secondary
Suppliers/Packagers that pass the following corrosion inspection criteria:

• Corrosion will not be allowed on any parts being shipped to the FCSD designated Secondary Supplier/Packager
unless an exception is documented by a Ford engineering specification or part print. The FCSD Quality Office
maintains part number exceptions to this policy. Contact your Service STA that is listed in the Supplier Improvement
Manual (SIM).

Kits and Parts with Attaching Parts (Direct any questions about this section to your FCSD Quality STA)
• Package each kit component in its own container and label with the kit component engineering part number and quantity.
• Place the individually packaged kit components into one bulk container in a position that is easily seen when
accessing the bulk container.
• Include a copy of the kit BOM, listing the kit component engineering numbers and required quantities in the same bulk container.
• Label each kit component container with the FCSD service kit part number, kit component engineering number,
quantity, the notation "Attaching Parts Contained Within", and Country of Origin, if applicable.

Vendor Supplied Kits (Direct any questions about this section to your FCSD Quality STA)
Material Suppliers who ship vendor supplied kits in bulk to a Packager must
• Include inside the bulk package a copy of the kit components BOM, including the quantity of each component
that makes up the individual kit BOM.
• Include the total number of kit component containers shipped on the Bill of Lading.
• Kit component containers should be labeled “1 of N”, “2 of N” … to “N of N” where N is the total number of containers.

Single Part Number Shipment

• Each individual bulk container on a pallet must be labeled with the FCSD service part number, quantity, and Country
of Origin, if applicable.

• Empty boxes that are used as spacers/fillers within a pallet load of bulk containers must be clearly marked with a label
reading “EMPTY – USED ONLY AS A FILLER”.

• Each pallet load must affix an AIAG bulk container Master Shipping label (refer to material specification number "Bulk
Master Label").

Note: When shipping multiple pallet loads of the same part on the same trailer, each pallet must display an AIAG bulk
container Master Shipping label (refer to material specification number "Bulk Master Label") for the number of parts on
that pallet, and one of the pallet loads must also display a second AIAG bulk container Master Shipping label for the total
number of parts in the entire shipment.
Mixed Loads
To achieve transportation efficiencies when shipping different part numbers, it is expected to mix the parts on one pallet
or rack provided that each part number is packaged in its own bulk container. It is unacceptable to mix different parts
within the same container.
• Each bulk container on a mixed pallet load or rack must be labeled with the FCSD service part number, quantity, and
Country of Origin.
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 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 5 Material (M-role Supplier Packaging Quick Guide)

• Empty boxes that are used as spacers/fillers within a pallet load of bulk containers must be clearly marked with a label
reading “EMPTY – USED ONLY AS A FILLER”.
• The resulting pallet or rack load of individual bulk containers must be identified on all four sides with a placard reading
"MIXED LOAD".

• Right and left hand parts and the same parts but with different colors cannot be mixed on pallets or in racks.

• If the number of parts shipped to an FCSD designated packager on a single shipper exceeds 10 pieces, suppliers
must identify product with an AIAG bulk container Master Shipping label (refer to material specification number
"Bulk Master Label")

Canadian Shipments
Ford of Canada's process requires that Motorcraft branded parts be released with the Motorcraft sales part number rather
than the Ford service part number. Bulk shipments to any Ford of Canada packager must display the Motorcraft sales part
number on the shipping label.

Emergency Order Handling

Sometimes it may be necessary for FCSD Demand Analysts to request Material Suppliers to ship packaged stock
directly to FCSD customers on an emergency order basis. The nature of an emergency order requires special handling
throughout the supply chain to get the part to the customer as quickly as possible. To facilitate this process Material
Suppliers are allowed to deviate from the part's existing packaging specification. However, the following minimum
requirements must be met in packaging service parts ordered on an emergency basis:

• The deviated packaging must be as good as or more robust than the existing packaging specification.

• Hazardous materials must follow the existing FCSD Packaging Specification since that packaging has been UN
certified specifically for those parts. Deviations are not allowed for this category of parts.

• The packaging specification must be reviewed for any required special labeling, such as country of origin, anti-theft or
hazardous materials warning labels (FAA, DOT, etc).

• Part nomenclature graphic labels must be applied to the containers in conformance to the part’s brand. Refer to
Section 11 in this guide and to Material Specifications F-MFLSER and PRINT.

• Every service part’s unit container must be bar coded. Refer to Section 11 in this guide and to the Package Material
Specifications PRINT, L1522 (UPC bar code for Motorcraft branded parts), and L1569 (bar code 3 of 9 for
Ford branded parts).

Note: Also refer to the Supplier Handbook at the FCSD Supply Chain Management Supplier website at
https://mss.extspt.ford.com/sites/FCSDPSLB2B/SitePages/PSLHome.aspx.

Part Marking Requirements (Directive E108)

Automotive parts must have three permanent identification markings: An appropriate Company trademark, a unique
engineering part number, and a supplier code. These markings are the responsibility of the part manufacturer. Compliance
with this directive is mandatory. Read the full Directive E-108 at http://web.purinfo.ford.com.

Bulk Packaging Data Collection

FCSD Purchasing has established a Bulk Packaging Team charged with the responsibility to review how selected parts
are being bulk packaged. Accordingly, the Bulk Team will contact affected Material Suppliers requesting them to advise
exactly how parts are being packaged in bulk for delivery to the FCSD designated Contract Packager. FCSD Purchasing
expects Material Suppliers who are contacted to provide accurate and detailed packaging data as quickly as possible
by emailing the information to the Bulk Team at [email protected]. This information is critical to FCSD and
Material Supplier cooperation with this data collection process is mandatory. Questions regarding this process change
may be directed to your FCSD Buyer.

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North America and Asia Pacific Packaging and Shipping Guide

Section 6 Secondary Suppler/Packager (P-role) Packaging Quick Guide

It is the responsibility of the FCSD Secondary Supplier/Packager (P-Role) to both develop and input packaging
specifications for the first receipt of new model parts that are sourced to their locations. Packagers must comply with the
requirements of Section 12, The Packaging Specification Development Process.

General requirements for Secondary Suppliers/Packagers:

• Packagers must develop the most cost-effective packaging specifications that will ensure damage-free and corrosion
free delivery of service-packaged parts to FCSD customers.

• Designs must use the full scope of available packaging materials subject to existing supplier constraints mandated
by FCSD Purchasing and FCSD Packaging Engineering. Packagers must refrain from developing their own
sub-set of corrugated cartons from the Pratt good carton list. The best fitting corrugated cartons from the full good
carton list must be specified to ensure the optimum packaging is achieved.

• As part of the new model packaging specification development process, Packagers are required to upload pictures
of the part with its specified packaging. The pictures must be uploaded in GSPPS by clicking on the Packaging
Photos tab at the bottom of the Spec Change Request submission screen and you can upload up to four
pictures. Below are the pictures that are required:
• One photo of the bare part.
• One photo of the part as it sits inside its unit container with any specified dunnage, i.e. the part inside its carton
with the carton flaps open looking into the carton.
• One photo of the sealed unit container showing the part nomenclature label.
• Photos are required for both New Model packaging specifications that are input directly by the Packagers,
and also for any specification change request submissions which are reviewed and approved by FCSD
Packaging Engineers.
• Spec submissions for multiple parts that are exactly the same but with different colors will only require one of the
colored parts to be uploaded for all the part, i.e. separate pictures for each different colored part are not required,
but each part will require the pictures.
• Spec change requests for parts where the existing spec on file does not presently contain pictures will require
pictures.
• Spec change requests relating to revised or new packaging materials (unit container or dunnage) will require
new pictures. However, new pictures are not required for any other changes not pertaining to the unit container
or dunnage, i.e. labels, process codes, pallet info etc.

Note: Process code 87 reads “NEW MODEL PART – THIS INITIAL SPEC REQUIRES REVISION UPON
NEXT RECEIPT”.

• The intent of this code is to enable packagers to immediately ship new model parts by inputting a less than optimum
packaging specification but enable a tracking mechanism for the Packager to subsequently develop the permanent
spec prior to next receipt.

• This situation only applies to parts that require unique internal dunnage development by a package material
supplier, i.e. a part that needs a pre-molded foam pad developed.

• The goal is to not inhibit new model part flow, but to ensure optimum permanent specs are on file.

• It is the Packager’s responsibility, as part of its New Model Spec writing process, to ensure that it develops the
needed internal protective dunnage and that the new dunnage is added to the spec before the next part receipt.

• Packagers are allowed to hold back one (1) part for dunnage development, but drop testing is not allowed since the
part cannot risk being damaged.

• Once the final design has been established, the packager must submit a packaging specification change request to
delete process code 87 and add the new dunnage material.

• The one part that was used for the new dunnage design must be shipped and packaged in the new design after the
packaging specification is revised.
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 Ford Customer Service Division
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Section 6 Secondary Suppler/Packager (P-role) Packaging Quick Guide

• Packagers are responsible for ensuring accurate part dimensions and packaged part weights on the packaging
specifications. Refer to Exhibit L for packaged part weight tolerances.

• Packagers must ensure that individual parts going into the HVC34 plastic returnable containers or ZE21 baskets do
not weigh more than 25 lbs. Parts weighing in excess of 25 lbs. must be shipped on a pallet or PRC1 rack.

Changes to existing specifications, except Vendor-to-Advise (VTA) specifications, must be requested via submission
of a Packaging Specification Change Request submission in GSPPS. GSPPs prevents Packagers from changing
existing Packaging Specifications on their own.

• It is the Packager’s responsibility to validate the appropriateness of an existing packaging specification for parts
resourced to them, and submit any revisions necessary to ensure cost effective part protection.

• Single sourced supplier materials help FCSD achieve the lowest costs and facilitate its Brand Protection goals.
Deviations from the following supplier constraints must be authorized by FCSD Packaging Engineering:

• Suppliers in North America must purchase corrugated cartons from Pratt Industries (or Veritiv for select
commodities).

• Unit Container and Masterpack labels, both branded and plain, and branded tape identification labels must
be purchased from CCL Design. Refer to Material Specification F-MFLSER for Ford and Motorcraft branded
labels, LSB0003-6 for Ford and Motorcraft tape identification labels, LSB0001X for the Omnicraft branded label,
LSB0001Y for the Ford Accessory Label, and LSB0001-2Z for Ford Performance Parts labels.

• Every unit container and masterpack container must display a part nomenclature label and those labels must
be specified in the Unit Container (level 30) and Masterpack (level 60) sections on the service part’s packaging
specification. The packager must select the appropriate Ford, Motorcraft, Omnicraft, or Ford Accessory
branded label to affix to corrugated cartons and plain poly bags, or plain label to affix to branded poly bags or
decorative folding cartons. There is only one label size for these branded labels. Corrugated carton container
labels must be affixed to the center of the smallest carton panel, space permitting. Labels must never be placed
on Regular Slotted Carton flaps i.e. where flaps meet in the middle. Labels cannot be folded onto adjacent
corrugated carton panels. If the smallest corrugated carton panel is too small to accommodate the entire label,
then position it on the top panel close to the edge of the smallest panel.

• Decorative folding cartons and decorative poly bags must be purchased from approved supplier. Refer to Material
Specifications F-MFSER and F-MFPOLY.

• Both Unit Pack and Masterpack container part nomenclature labels must be printed in strict adherence to Material
Specification PRINT using the new global part nomenclature format.

• Every unit container part nomenclature label must display both a 2D bar code (refer to Material Specification
GLOBAL2D) and a second bar code that is determined by the part’s brand as follows:

• Ford branded parts require a 3 of 9 bar code (refer to Material Specification L1569). This label number will not
appear on part packaging specifications because this is a general requirement for all Ford Branded parts.

• Motorcraft branded parts require a UPC bar code (refer to Material Specification L1522). This label number will
appear on part packaging specifications because the FCSD GSPPS Packaging System uses the L1522 to
generate new UPC numbers.

• Every Masterpack and Sell Pack container must be affixed with a branded label that matches the part’s brand
and the labels must display either a 3 of 9 bar code for Ford and Motorcraft branded parts or an I 2 of 5 bar
code for a Sell Pack container; both labels must also display the same 2D bar code that appears on the unit
container label. Refer to Material Specification PRINT for detailed instructions and sample label illustrations.

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 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 6 Secondary Suppler/Packager (P-role) Packaging Quick Guide

• FCSD has launched a new process for the way wood pallets are purchased, delivered and scrapped by Packagers.
Pallets are now considered an asset to FCSD and will be treated as a reusable packaging material. Accordingly,
Packagers must follow the process specified in the FCSD Pallet Sustainability Handbook, which has been uploaded
to each Packager’s CP Portal.

• All pallet loads of service parts must be secured using stretch wrap per the 1690 Material Specification. The use of
bands to secure product on pallets is prohibited unless specifically approved by FCSD Packaging Engineering on a
part commodity exception basis or as may be required on a Package Material Specification that is included on service
part packaging specifications, or as detailed below in the Banding Parts to Pallet Option.

• Banding pallets contributes to carton damage and stretch wrap provides superior containment of product
resulting in more stable loads and a reduction in Health & Safety concerns.

• This is a general FCSD standard that applies to all pallets, and Material Specification 1690 will not appear on
individual service part packaging specifications.
• This requirement applies to both corrugated cartons and unpackaged (tape identified) parts on pallets.
Note: All wood pallets used to ship product into FCSD facilities must be heat treated.
Banding Parts to Pallet Option
Listed below are specifications that allow banding instead of stretch wrapping service parts in corrugated cartons to either
wood or corrugated pallets with the following restrictions:
• FCSD Packaging Engineering expects packaging specifications to be written to maximize pallet utilization, i.e. pallet
patterns must not be developed to enable banding vs. stretch wrapping.
• All banding must be plastic, no metal banding is allowed. Refer to Material Specification 1303.
• Proper tension is required to prevent movement yet must not result in damage to the cartons in any way that would
render them saleable.
• Damaged cartons, including hazmat cartons, due to improper banding techniques will be the Packager’s
responsibility.

Banding Standard Pallets:

• Container length (outside dimension) must be:
1660B 42″ x 48″: Less than or = to 48″ (only one part fits pallet length)
1660A 42″ x 52″: Greater than 48″ and less than or = to 52″ (only one part fits pallet length)
• Maximum of 3 parts across width of pallet
• Maximum height of pallet load is 42″ (stock and pallet)
Banding Extended Length Pallets
• Container length (outside dimension) must be greater than 52″ (only one part fits pallet length)
• Maximum of 3 parts across width of pallet
• Maximum height of pallet load is 42″ (stock and pallet)
• If a packager is unable to meet the FCSD Packaging Specification, they must request a Packaging Deviation from
FCSD Packaging Engineering. The request will be reviewed and evaluated against FCSD’s packaging standards to
determine if it will be granted or rejected. Packagers will be promptly notified of the request disposition. Approved
deviations must be in place to avoid FCSD Quality Control rejections.

• Requests for single part numbers must be submitted in GSPPS by clicking the “Packaging Spec Maintenance”
tab in the top tool bar, then in the drop down click “Spec Lookup” and enter the service part for which a deviation is
needed, then scroll to the bottom of the page and click the “Create Deviation” tab, then create the deviation spec
that is needed, then hit the “Submit for Approval” tab at the bottom of the page. In the comments section of the
spec change request form provide a detailed explanation of what is being deviated from and the reason why the
deviation is needed.

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 Ford Customer Service Division
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Section 6 Secondary Suppler/Packager (P-role) Packaging Quick Guide

• FCSD Packaging Engineering will review the request and either deny it or accept it. If accepted then an
“expiration date” will be posted to the spec, and after that date the prior specification must be followed. The
packager must display the word “deviation” on the part nomenclature label that is affixed to the unit container
in the area shown on the PRINT Material Specification. This will alert FCSD Quality Control of the existence
of a deviation and the stock will not be rejected. Packagers can retrieve the deviation specification from the
GSPPS Packaging Specification System by clicking the “Spec Lookup” tab, then entering the service part number,
then click the link for the part that shows that a “deviation has been issued.

• Deviation requests that cover multiple parts must be requested in GSPPS by clicking the “Blanket Deviation” tab in
the top tool bar and submitting that form.

• The deviation request will be reviewed by an FCSD Packaging Engineer and it will be either approved or
denied with an email response back to the requestor. The deviation number (DEV #_ _ _ _ _) must be displayed
on the part nomenclature label that is affixed to the part’s unit container as detailed in the PRINT Material
Specification. This will alert FCSD Quality Control of the existence of a deviation and the stock will not be rejected.

Country of Origin (refer to Section 10 under the same heading)

Packagers are required to follow Material Specification L1287 and display the country of origin on the unit container part
nomenclature label according to the country code shown in the FCSD Purchasing file, which is also displayed in the
FCSD GSPPS Packaging System.

1. All service parts require a Country of Origin (COO) statement.

Note: Because this is a general requirement for all service parts, the L1287 Material Specification will not appear on
individual service part packaging specifications.

Note: GSPPS will display a COO for all parts in the COO field provided on individual Packaging Specifications.
Parts with a United States COO must display the statement “MAJORITY CONTENT MADE IN USA”. Refer to
the L1287 Material Specification.

• Upon receipt of bulk packaged stock Packagers must validate that the country of origin noted on the
supplier’s paper work (bill of lading/packaging slip/carton label etc.) matches the country code in the FCSD
Purchasing file, which is displayed in GSPPS.

• Any discrepancies must be resolved with the FCSD Buyer, who will advise the correct country to display on the
container labels.

• If the COO field is blank in GSPPS then notify FCD Packaging Engineering for resolution because it should always
be populated.

• Material Suppliers should not be affixing country of origin labels to the bare parts and if they do the Packager
should notify the FCSD Buyer and the FCSD STA for them to resolve with the supplier. Packagers should not
remove any labels from the bare parts unless specifically directed by the FCSD Buyer or STA.

Hazardous Materials
Total Suppliers/Packagers/SDS Suppliers/FCS Suppliers must be trained and certified to handle/package/ship hazardous
materials. This training includes awareness of the regulations pertaining to specific commodities including all DOT
container/shipment labeling.

Note: It is the Packager’s responsibility to ensure that FCSD Packaging Specifications adhere to all Federal and
International guidelines, based on the packagers known shipping destination, if applicable, regarding
the packaging of service parts that are identified as hazardous materials.

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North America and Asia Pacific Packaging and Shipping Guide

Section 6 Secondary Suppler/Packager (P-role) Packaging Quick Guide

• When developing specifications for new model hazardous materials, all unit container package designs must be UN
Certified for that specific commodity by the carton manufacturer. And those packaging materials, which include the
required imprinted container markings, cannot be used for any other service parts, i.e. a hazmat
certified carton cannot be used to package a non-hazardous part.

• Packagers are accountable to obtain and meet the UN Certified packaging, and must ensure that the FCSD
Packaging Specification on file matches the UN Certified packaging and any related DOT regulations for North
America, i.e. DOT regulations supersede FCSD Packaging Specifications if the spec on file is deficient.

• As an example, DOT regulations stipulate that Pretensioners and Air Bag Modules cannot move or rattle inside
their containers. So if the FCSD Packaging Specification calls for 30″ of bubble wrap but in reality
60″ of bubble wrap is needed to eliminate part movement or rattle, then it is the Packager’s
responsibility to use 60″ and ensure that the Packaging Specification is revised from 30″ to 60″.

• Similarly, container markings and warning labels may not be included in FCSD Packaging Specifications, but
that does not relieve the Packager of the responsibility of complying with the DOT labeling requirements for
service parts packaging and shipments.

• Hazardous parts will display a code in the “HAZMAT TRAFFIC CODE” field in the Service Parts Details section
in GSPPS.

• The FCSD Hazmat Compliance Manager populates this field upon release of a new model part into MMP.

• However, if a Packager knows a part to be hazardous based upon bulk container markings from the Material
Supplier and that field is blank, then the Packager must contact the FCSD Hazmat Compliance Manager, Jeff
Norton ([email protected] or 734-523-3098) to confirm that the stock received is hazardous and to get a
hazmat traffic code assigned in MMP.

Indexing
Indexing, is commonly known as the practice of lining up racks, containers or pallets and pushing or shoving them in one
at a time from the dock without actually entering the trailer. This type of activity causes heavy damage to trailer flooring
and could affect the structural integrity of the trailer and container/pallet. Indexing is a term that is sometimes utilized
interchangeably with bulldozing. Both indexing and bulldozing are strictly prohibited at Ford.

Unique Purchasing Programs

FCSD Purchasing may establish unique programs that deviate from the traditional sourcing scenarios and that impact
both the Material Supplier (M-role) and the Secondary Supplier (P-role) packaging operations as described below:

Cross-Dock (Process Code 86)

A true cross-dock is where the sourced Material Supplier actually does all the unit packaging, including the
container label, but the packaging is sourced to a Packager who only reallocates stock to the exact distribution
quantity requirement for shipment into the PDC’s. In this scenario, the unit container label will show the Material
Supplier’s code and the date they packaged the stock.The Packager will not be expected to open the
containers to inspect stock, so any quality issues will be written against the Material Supplier. Packaging
specifications in this sourcing scenario must include process code 86, which reads “UNIT PACKAGING/
LABELING BY MAT’L SUPLR-CROSSDOCK ONLY THRU PACKAGER”.

Note: FCSD Purchasing must send an email to FCSD Packaging Engineering ([email protected])
advising the service parts that will entail a new cross-dock program. The Packagers must update affected
packaging specifications with Process Code 86 as necessary.

Note: The 2D bar code must match the FCSD sourcing exactly even though the M-Role Supplier is displayed on the
unit container label.

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 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 6 Secondary Suppler/Packager (P-role) Packaging Quick Guide

Hybrid Packaging (Process Code 85)

Hybrid packaging occurs when FCSD Purchasing establishes a contract with the Material Supplier to do the
unit packaging except for affixing the part nomenclature label. In this scenario, the Packager will affix the part
nomenclature label but will show both the Material Supplier and the Packager supplier codes in the following
format: XXXX/YYYY, where XXXX is the Material Supplier and YYYY is the Packager.

• When Process Code 85 appears on a Packaging Specification the Packager is required to inspect the first and
last part in the bulk (Material Supplier) shipment to ensure that the correct part has been received; the
Packager is not required to 100% inspect the shipment. If it is later discovered that the stock is mislabeled,
then rejects will be issued against the Material Supplier and not the Packager.

• In this scenario it will be the responsibility of the FCSD Commodity Buyer to inform FCSD Packaging
Engineering and the Packager of the parts on these special programs. The buyers will establish an
agreement with the Material Suppliers that the agreed upon packaging being documented in the FCSD
Packaging Specification will be consistently shipped.

• The Packager’s only responsibilities will be to validate that the packaging meets the FCSD Packaging
Specification for the external unit container, not the dunnage, and label and palletize the stock for distribution to
the PDC’s.

• Packaging specifications in this sourcing scenario must include process code 85 in order to alert everyone that
the unit packaging and any required dunnage is being supplied by the Material Supplier and not the Packager.
Process code 85 reads “UNIT PACKAGING BY MATERIAL SUPPLIER-UNIT LABELING BY PACKAGER”.

Note: If the Packager knows that the Material Supplier is under contract with FCSD Purchasing to do the
unit packaging except for labeling, then they should ensure that the packaging specification is properly
set up with the vendor’s packaging and includes process code 85. If the Packager is reusing the vendor’s
unit packaging and the spec does not call for code 85 then the Packager should add codes 71 (vendor
dunnage if necessary) and 75 (vendor unit container). Then the FCSD Packaging Engineering Bulk Team
should be notified to work with the FCSD Buyer to establish a contract with the M-role supplier, and
once they confirm that with the Buyer then they should request that the specification be changed from
codes 71 and 75 to code 85.

• Following is a summary of the process to document the use of process code 85:

1. Part supplier sends e-mail to FCSD buyer, packager of record and FCSD Packaging Engineering.
2. E-mail should describe details of the unit container, including inside container dimensions, container material
(i.e. ECT, Burst Strength etc.), carton construction (FOL, RSC, etc.) FCSD Packaging Engineering will
create a new vendor carton number for use on the packaging specification. Note that the unit container
cannot include any supplier markings or labels.
3. E-mail should also describe the interior container dunnage that is being used, if any. Dunnage size and type
should be identified in the e-mail and FCSD Packaging Engineering will create vendor dunnage material
numbers for use on the packaging specification.
4. E-mail should also include photos of the part, part inside the carton with dunnage around part, if applicable.
5. FCSD Packaging Engineering will then change the packaging specification and reply to all, including the
FCSD Quality STA and the FCSD Packaging Engineering Bulk Team. Packaging specification will include
the process code 85 to identify that there is an agreement on record.
6. This e-mail is used as official documentation for the agreement between FCSD Purchasing and the supplier
for consistent packaging being shipped to the packager.

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Section 6 Secondary Suppler/Packager (P-role) Packaging Quick Guide

Bulk Packaging Used as Unit Package

Whenever a Packager receives a bulk load from a Material Supplier where the parts are unit packaged in a manner that
is acceptable to be used as the actual FCSD service packaging, then the Packager will input the vendor’s packaging
materials into the FCSD Packaging Specification and include process code 75 for the vendor’s unit container and
process code 71, if applicable, for the vendor’s dunnage in Level 30. This will highlight to the FCSD Purchasing Buyer
that the Packager is re-using vendor packaging materials.

• In these scenarios, the Packager must alert the FCSD Commodity Buyer so they can ensure that the Material
Supplier consistently ships stock in this packaging since Purchasing is already paying for it in the part’s piece price.

• However, the Packager still owns the spec and will be responsible to inspect stock and will incur any applicable QC
rejects for part quality issues. But this requirement is waived once the FCSD Buyer notifies FCSD Packaging
Engineering that a contract has been established with the M-role supplier to do the unit packaging and process
code 85 is added to the packaging specification as detailed in the Hybrid Packaging section above.

Note: If reusing the vendor’s packaging it must not display any vendor graphics including name, logo, labels
or part numbers. However, universally recognizable symbols such as a glass with a diagonal line through it,
or statements such as “GLASS HANDLE WITH CARE” are acceptable. Also, service parts arriving from off
shore Ford markets for distribution within the U.S. must be repackaged using Ford U.S. packaging materials.

Emergency Order Handling

The nature of an emergency order requires special handling throughout the supply chain to get the part to the customer
as quickly as possible. To facilitate this process packagers are allowed to deviate from the part's existing packaging
specification. However, the following minimum requirements must be met in packaging service parts ordered on an
emergency basis:

• The part's existing FCSD packaging specification must be reviewed and adhered to if the specified packaging
materials are on hand at the packager. In some cases, the part requires such specialized packaging to assure damage
free shipment that the packaging specification cannot be deviated. In those situations, the decision not to deviate will
be left to the discretion of the packager.

• Hazardous materials must follow the existing FCSD Packaging Specification since that packaging has been UN
certified specifically for those parts. Deviations are not allowed for this category of parts.

• If specified materials are unavailable the part must be packaged to a level of protection commensurate with or greater
than that of the existing packaging specification. If a larger container is chosen, part fragility and void will dictate the
need for appropriate interior dunnage.

• The packaging specification must be reviewed for any required special labeling, such as country of origin, anti-theft
or hazardous materials warning labels etc.

• Part nomenclature graphic labels must be applied to the containers in conformance to the part’s brand. Refer to
Section 11 in this guide and to Material Specifications F-MFLSER and PRINT.

• Every service part’s unit container must be bar coded and printed in accordance with the new global container part
nomenclature label requirements. Refer to Section 11 in this guide and to the Package Material Specifications
PRINT, L1522 (UPC bar code for Motorcraft branded parts), and L1569 (bar code 3 of 9 for Ford branded parts).

Note: Also refer to the Supplier Handbook at the FCSD N.A. Supply Chain Management Supplier website at
https://mss.extspt.ford.com/sites/FCSDPSLB2B/SitePages/PSLHome.aspx

Section 6 19
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Section 6 Secondary Suppler/Packager (P-role) Packaging Quick Guide

Standard Parts
Standard parts include screws, nuts, bolts, washers etc. Product Analysis generally releases these types of parts with
a Standard Parts Locator Code, which is an Industry Number used by the Dealer Body to facilitate stock keeping these
types of parts in their facilities.

• Packagers are required to print the Standard Parts Locator Code on the Unit Container part nomenclature label as
illustrated in Material Specification PRINT (page 4, sub-item 8) at the bottom of the label in the space between
the Supplier GSDB code on the left and the Package Date Code on the right.

• New model specifications should include the fixed Remark Code G which reads: PRINT STANDARD PART
LOCATOR CODE BETWEEN THE SUPPLIER CODE & DATE CODE ON PART NOMENCLATURE LABEL PER THE
PRINT SPEC.

• Spec writers must look at the field “Standard Locator Code” that is located on the Packaging Specification in GSPPS
on the far-right column in the Service Parts Details section. If there is a number in that field they must write the spec
using fixed code G and display the locator code as described above on the unit container label.

Major Sheet Metal Packaging

• When placing packaged major sheet metal into racks like PRC1 for North America, the unit container orientation
inside the rack must comply with the “up arrows” displayed on the carton, i.e. if the up arrows are anything but in the
up direction inside the rack, then the parts are being racked incorrectly and subject to rejection.

• Packagers must ensure that the correct rack extensions, if needed, are properly specified on the affected Packaging
Specifications.

• Partial rack loads of packaged major sheet metal must be tied to the rack ends using strapping, and in order to
balance the rack load equal numbers of parts must be banded to each end of the rack.

Kit Components with Assigned Ford Internal Reference (FIR) Numbers

FCSD requires that Packagers of service kits that include any component that has been assigned a FIR number
must assume responsibility for the proper labeling of that component’s package. Assignment of a FIR number, a.k.a.
Toxicology Number, is coordinated by FCSD Service Parts And Reman Engineering (SPARE) on products, generally
chemicals, which are regulated and require special labeling due to their hazardous nature. If a FIR number has been
assigned, it will appear next to the applicable kit component in the bill-of-materials section at the bottom of the service kit
part’s FCSD Packaging Specification.

It is expected that the supplier of these regulated kit components will determine the appropriate warnings/symbols to
be applied to the exterior of the applicable kit component’s package in accordance with Material Specification L1794. It
will be the responsibility of the FCSD Packager to work with the regulated component supplier to develop and apply the
required label(s).

Any questions regarding label format, content or FIR number generation must be directed to FCSD
Service Parts And Reman Engineering (SPARE), Product Compliance Service Chemicals Activity, via
http://fcsdchemicalsandlubricants.com/chemregulations/.

FCSD Containerization Operation at Packagers and Artiflex

Packagers must sort all packaged service parts into bin or bulk designated shipping conveyances for each HVC and
PDC receiving location using the “Containerization Flow“ labels shown in Material Specification L1907. Shipments to
each HVC, HCC, LVLC, PRC, NPD, Ford of Canada, Export HVC or GDS may also use the labels.

• The “Shipper Label” (L1907A) displays data required to facilitate stock keeping for each part number at the receiving
location and is bar coded with a serialized identification number that is unique to each packager.

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 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 6 Secondary Suppler/Packager (P-role) Packaging Quick Guide

• When one part or multiples of the same part are placed into a shipping container, which can be an HVC34
(collapsible plastic container), ZE21 metal basket, PRC1 Rack or a pallet depending upon destination, then
one Shipper Label (L1907A) must be affixed to the one part, or to one container of the multiple parts inside the
shipping conveyance, facing upward.

• When one part fills the entire shipping container then only one Shipper Label is placed on the outside of the
container and a Container Super Label (L1907B) is not needed.

Note: The shipper label also includes blocks to display the total load weight and the residual weight until
the unitization material’s (pallet, HVC34, PRC1) maximum weight limit is reached. This is necessary
to facilitate double stacking loads.

• The “Container Super Label” (L1907B) must be affixed to any conveyance that contains mixed loads of service
parts. The Container Super Label is also bar coded with a serialized identification number that, when scanned by the
receiving location, identifies all the parts contained in that particular shipping container. Similar to the Shipper Label,
the Container Super Label also displays a “Bin” or “Bulk” designation.

Operational Requirements for The Containers (refer to illustrations in Material Specification L1907)

Packager Shipping and Cube Utilization Guidelines

Packagers must adhere to these guidelines, which can be found on each Packager’s CP Portal that contain important
Applications and Links. Questions regarding these guidelines should be directed to the FCSD Packaging Engineering &
Network Manager’s Office (313) 390-6342.

L1907 Label Placement (refer to material specification L1907 for shipping container illustrations)
• Racks: Label must be placed on a wire tag or in a plastic envelope in the upper left hand corner of racks. All
shipper labels must be facing the opening of the rack.

• Pallets: Label must be placed on the upper left hand corner on the long side of every pallet.

Note: Whenever possible, PDC Receiving and Stockkeeping personnel must be able to see both the shipping label
(L1907) and at least one unit container label on the same load face that is over the main fork opening on the
standard sized pallets. It is recognized that this will not be possible on extended length pallet loads.

• ZE21 Baskets: Label must be placed on the fold downside of a ZE21 or collapsible container.

• HVC34 Baskets: Label must be placed on the recessed area of a collapsible container.

• Shipper labels must be facing up whenever placed into a container; all container labels must be facing the same
direction.

PRC-destined material (AF30A) must be shipped on a separate trailer from cross-dock material. PRC material must be
segregated by base size.

Quality Expectations for Packagers of Record

All packagers must assure that the FCSD Demand Analyst is notified of any problems with their shipment or received
parts. The FCSD STA (Supplier Technical Assistant) Engineer is also to be notified of any quality problem.

Section 6 21
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 6 Secondary Suppler/Packager (P-role) Packaging Quick Guide

Bates (Work Order) Number Assignment

Every service part received at a Packager’s location is assigned a Bates Number that will enable dock-to-dock traceability
at the Packager, FCSD facilities and the dealer. These numbers are utilized when defective parts need containment.

• A Bates number is a Packager’s internal Work Order Number and each Packager maintains their own universe of
Bates numbers.

• Upon receipt of an ASN or a truckload of stock where an ASN was not provided, the Packager assigns a Bates
number to each different part number.

• The Bates number is displayed on that part’s unit container label, between the Supplier Code and the package date,
per the PRINT spec.

• Every part is received into the packager’s facility under a Bates number, which enables 100% traceability of the parts
from the time it arrives throughout the packaging process until it is shipped, right down to the packaging production
line and person(s) who packaged the parts.

• The packager maintains a file of the supplier label from the bulk shipment with the Packager’s bates number label as
a quality check to confirm to FCSD QC that they packaged the stock as identified by the Material Supplier.

Additional Instructions For Packagers

Packagers must perform the receiving inspection according to the FCSD documented process. Packagers must verify
the service and engineering part numbers match those present on the FCSD packaging specification and inspect product
according to Packager Inspection Process.
A supplier history file must be set up to include all copies of correspondence to the FCSD Demand Analyst and STA
Engineer.

• Required Document Retention (18 months):

• Packing Slip (if no packing slip received a copy of the dummy slip prepared by the packager)

• Work order (must show when and by whom stock was packaged)

• Packagers Line Sheet

• Bates Tags (labels)

• Copy of label applied to stock (unit and masterpack)

• Copies of suppliers shipping labels from every shipping container

Packager Inspection Requirements

Packagers are to perform inspection during receiving and packaging processes on incoming product for non-conformance
of part, label, damage and corrosion as listed below.

Corrosion (refer to Exhibit K)

Corrosion can jeopardize the functionality of the part and otherwise conveys a less than quality part to FCSD’s customers.

• Corrosion is not acceptable on Service Parts unless specifically exempted by Ford Engineering Drawings or
Specifications that are maintained by the FCSD Quality Office.

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North America and Asia Pacific Packaging and Shipping Guide

Section 6 Secondary Suppler/Packager (P-role) Packaging Quick Guide

• Corrosion may be acceptable in some circumstances on non-functional part surfaces that are non-visible when
installed on the vehicle, but only when exempted on the aforementioned documents.
All ferrous metal service parts require some form of corrosion preventative (VCI, oiling, waxing, painting, etc.) to be
documented on the part’s packaging specification.

• FCSD’s standard corrosion preventative material is Volatile Corrosion Inhibitor (VCI) since it is the least cost and
easiest to apply, and it comes in various forms (paper, poly, or liquid).

• Such corrosion preventative products shall not present a health hazard other than mild, reversible irritation to
the skin or eyes, as a result of handling affected parts, nor contain substances that are prohibited by the current
release of the Ford Restricted Substance Management Standard (RSMS; WSS-M99P9999-A1).

• The amount of corrosion preventative products applied to the part must not exceed that which is minimally required
to ensure adequate corrosion prevention.

• Packagers must inspect receipts of bulk-packaged stock to insure no parts are corroded, and issue rejects as
necessary.

• During the packaging process individual ferrous metal parts must be inspected for corrosion as they are being
packaged in their unit container, and rejected as necessary.

Receiving Inspection Process

• Inspect product labels against Ford engineering/service part numbers identified on the shipping documentation.

• Inspect product at the receiving dock for:

• Corrosion
• Obvious damage – As indicated by container/water damage
• 100 % inspection of the material within that container is required when obvious damage to the exterior of the
container is detected.

• Utilize appropriate procedure to quarantine and disposition the affected stock.

In-process Inspection During Packaging

• Inspect product for obvious damage and corrosion per the FCSD Packaging Guide during packaging process at
the line.

• Identify all obvious discrepancies between how the supplier identified the incoming part on the supplier label versus
what Packager received.

• Validate part number on part (if present) agrees with the prime and all packagers shipping labels.

• In the absence of a part number on a part, the packager work order must be noted as "no part number on part" and
utilize the supplier's AIAG label as part identification.

• In the absence of assembly part number on part, note packager work order as "no part number on part assembly"
and utilize the supplier's AIAG label as part identification.

Note: Material Suppliers are required to do the following when shipping parts with alerts, branding deviations and/or
different engineering levels other than what is shown on the Ford release:

• When processing FCSD orders for engineering running changes where two-way interchangeability is identified,
Material Suppliers are expected to include a hard copy (printout) WERS documentation with the shipment to the
Packager to demonstrate the two-way interchangeability between the old and the new engineering levels during
the transition period. The documentation must be placed inside of the shipping container on top of the parts
being shipped.

Section 6 23
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 6 Secondary Suppler/Packager (P-role) Packaging Quick Guide

• When processing FCSD orders that are affected by an active alert or branding deviation, the Material Supplier must
place a hard copy (printout) of the approved alert or branding deviation in the bulk container for the Packager’s
review. The documentation must be placed inside of the shipping container on top of the parts being shipped.

Failure to provide part interchangeability evidence, approved alerts or branding deviations with the correct engineering
level will result in an FCSD reject being issued against the Material Supplier.

• Identify inconsistencies with service part number versus engineering number.

• Mixed parts (R-hand vs. L-Hand).
• All surfaces must be inspected for damage and corrosion.
• Verify obvious color, texture, errors (white vs. red), (chrome vs. painted).

• Utilize appropriate procedures to quarantine and disposition affected stock

Exclusions to Inspection Process

• Parts received from the manufacturer covered with packaging material, which requires the packager to unpack part
to inspect.
• Dimensional discrepancies.
• Not visibly apparent build, form, fit and functional issues.

Section 6 24
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 7 Total (T-role) Supplier Packaging Quick Guide

Total Suppliers (T role) must submit Packaging Specification Change Request submissions directly in the Global Service
Parts Packaging System (GSPPS) for all parts, both new and past model, that are sourced to them. FCSD Packaging
Engineering then reviews the submissions and either approves and inputs them into production or denies them back
to the supplier for additional data. Total Suppliers must comply with the requirements of Section 12, The Packaging
Specification Development Process.

General requirements for Total Suppliers:

• Changes to packaging data for all Total Supplier service parts (new or past model) must be communicated via an
FCSD Packaging Specification Change Request submission in GSPPS.

• When submitting the Change Requests, pictures must be attached that display the part with its proposed packaging.

The pictures must be uploaded in GSPPS by clicking on the Packaging Photos tab at the bottom of the Spec Change
Request submission screen and you can upload up to four pictures. Below are the pictures that are required:

• One photo of the bare part.

• One photo of the part as it sits inside its unit container with any specified dunnage, i.e. the part inside its carton
with the carton flaps open looking into the carton.
• One photo of the sealed unit container showing the part nomenclature label.
• Spec submissions for multiple parts that are exactly the same but with different colors will only require one of the
colored parts to be uploaded for all the part, i.e. separate pictures for each different colored part are not required,
but each part will require the pictures.
• Spec change requests for parts where the existing spec on file does not presently contain pictures will require
pictures.
• Spec change requests relating to revised or new packaging materials (unit container or dunnage) will require
new pictures. However, new pictures are not required for any other changes not pertaining to the unit container
or dunnage, i.e. labels, process codes, pallet info etc.

• Total suppliers must ensure that the change request is submitted at least one week in advance of your
scheduled ship date to allow sufficient time for a packaging specification to be input and for you to be able to procure
the required packaging materials.

• Never ship stock without first reviewing the current FCSD Packaging Specification to ensure that all its requirements
are met.

• It is the supplier’s responsibility to provide accurate part dimensions and packaged part weights. Refer to Exhibit L
for packaged part weight tolerances.

• Approval of change request submittals from total suppliers are subject to the following constraints:

• No supplier graphics are allowed on containers or internal dunnage materials, unless authorized by FCSD
Packaging Engineering.

Note: Do not use newspapers or magazines as internal dunnage/void fill material in unit container or Masterpack
containers. These materials could display images that are offensive to differing cultures throughout the world
that may import service-packaged parts from FCSD North America.

Section 7 25
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 7 Total (T-role) Supplier Packaging Quick Guide

• Single sourced supplier materials help FCSD achieve the lowest costs and facilitate its brand protection goals.
Deviations from the following supplier constraints must be authorized by FCSD Packaging Engineering:

• Unit Container and Masterpack labels, both graphic and plain, and tape identification labels must be purchased
from CCL Design. Refer to Material Specification numbers F-MFLSER for Ford and Motorcraft branded
labels, LSB0003-6 for Ford and Motorcraft tape identification labels, LSB0001X for the Omnicraft branded label,
LSB0001Y for the Ford Accessory label, and LSB0001-2Z for Ford Performance Parts labels.

• Every unit container and masterpack container must display a part nomenclature label and those labels
must be specified in the Unit Container (level 30) and Masterpack (level 60) sections on the service part’s
packaging specification. The supplier must select the appropriate Ford, Motorcraft, Omnicraft or Ford
Accessory branded label to affix to corrugated cartons and poly bags, or plain label to affix to decorative poly
bags or decorative folding cartons. There is only one label size for these branded labels. Corrugated carton
labels must be affixed to the center of the smallest carton panel, space permitting. Labels cannot be folded onto
adjacent corrugated carton panels. If the smallest corrugated carton panel is too small to accommodate the
entire label, then position it on the top panel close to the edge of the smallest panel.

• Decorative folding cartons and decorative poly bags must be purchased from Doug Brown Packaging.
Refer to Material Specification numbers F-MFSER and F-MFPOLY.

• Total Suppliers can procure corrugated materials from any supplier; corrugated containers must be plain.

• A Ford or Motorcraft graphic label (F-MFLSER) or Omnicraft graphic label (LSB0001X) must be used to
display the part nomenclature information on the plain corrugated containers.

• Container part nomenclature labels must be printed in strict adherence to the Material Specification number
PRINT.

• Every unit container part nomenclature label must display three bar codes; a 2D bar code, a 3 of 9 bar code of the
FINIS number, and a third bar code that is determined by the part’s brand as follows:

• Ford branded parts require a 3 of 9 bar code (refer to Material Specification L1569 of the service part
number. This bar code label number will not appear on part packaging specifications because this is a general
requirement for all Ford Branded parts.

• Motorcraft branded parts require a UPC bar code (refer to Material Specification L1522). This UPC bar code label
number will appear on part packaging specifications because the FCSD Packaging System uses the L1522 to
generate new UPC numbers.

• Every Masterpack and Sell Pack container must be affixed with a branded label that matches the part’s brand
and the labels must display either a 3 of 9 bar code of the Ford service part number for both Ford and Motorcraft
branded parts or an I 2 of 5 bar code for a Sell Pack container. Refer to the PRINT Material Specification for
detailed instructions and sample label illustrations.

• Ford branded parts must display a 3 of 9 bar code (refer to Material Specification L1569 that encodes the
Ford Service Part number, which will exactly match the unit container bar code. The L1569 will not appear
on the Packaging Specification.

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Section 7 Total (T-role) Supplier Packaging Quick Guide

• Motorcraft branded parts must display one of two different types of bar codes depending upon how these parts are
released by FCSD Product Analysis:

• Parts released with a Sell Order Quantity must display an I 2 of 5 bar code (refer to Material Specification
L1205), which uses the UPC code on the unit container to create another unique code to enable customers
to scan in the actual quantity of the Sell Pack container. In this situation the L1205 will appear on the Packaging
Specification.

• All other Motorcraft parts (those not released with a Sell Order Quantity) must display a 3 of 9 bar code (Refer
to Material Specification L1569) that encodes the Ford Service Part Number, NOT the Motorcraft Sales
Number. The L1569 will not appear on the Packaging Specification.

• Pallet loads of service parts must be secured using stretch wrap per the #1690 Material Specification. The use of
bands to secure product on pallets is prohibited unless specifically approved by FCSD Packaging Engineering on a
part commodity exception basis, or as may be required on a Package Material Specification that is included on service
part packaging specifications, or as detailed below in the Banding Parts to Pallet Option.

• Banding pallets contributes to carton damage and stretch wrap provides superior containment of product
resulting in more stable loads and a reduction in Health and Safety concerns.

• This is a general FCSD standard that applies to all pallets, and Material Specification 1690 will not appear on
individual service part packaging specifications.

• This requirement applies to both corrugated cartons and unpackaged (tape identified) parts on pallets.

Banding Parts to Pallet Option

Listed below are specifications that allow banding instead of stretch wrapping service parts in corrugated cartons to
either wood or corrugated pallets with the following restrictions:

• FCSD Packaging Engineering expects packaging specifications to be written to maximize pallet utilization, i.e. pallet
patterns must not be developed to enable banding vs. stretch wrapping.
• All banding must be plastic, no metal banding is allowed. Refer to Material Specification 1303.
• When banding Hazmat corrugated cartons, edge protectors must be used under the bands and proper tension on
the bands must be used to prevent damage to the cartons in any way.
• Damaged cartons due to banding techniques will be the Total Supplier’s responsibility.

Banding Standard Pallets:

• Container length (outside dimension) must be:
1660B 42″ x 48″: Less than or = to 48″ (only one part fits pallet length)
1660A 42″ x 52″: Greater than 48″ and less than or = to 52″ (only one part fits pallet length)
• Maximum of 3 parts across width of pallet
• Maximum height of pallet load is 42″ (stock and pallet)
Banding Extended Length Pallets
• Container length (outside dimension) must be greater than 52″ (only one part fits pallet length)
• Maximum of 3 parts across width of pallet
• Maximum height of pallet load is 42″ (stock and pallet)

• Pallet loads weighing 1,000 lbs. or more must display a “Heavy Load Do Not Double Stack” placard (refer to Material
Specification L1791). Affix one label on each of the four faces of the finished pallet load so that it is legible from any
view. These pallets cannot be stacked on top of other pallets, and other pallets cannot be stacked on top of them.
This will prevent carton crushing and also maintain the rated load weight for the pallet.

27
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 7 Total (T-role) Supplier Packaging Quick Guide

Master Shipping Label

All pallet loads must display an AIAG Master Shipping Label affixed to the exterior of the pallet load stretch wrap.
This is the same label as is used for shipments into Ford Production facilities except the FCSD Service Part
number Is displayed instead of the Ford Production (Engineering) part number. See Exhibit H for label placement
illustrations on the various shipping conveyances (pallet, ZE21 basket, PRC1 rack and collapsable container).

• Any loads shipped to the FCSD Export Consolidator in North America must be on FCSD’s standard pallet
construction (refer to Material Specification 1660-1) and must be stretch wrapped (refer to Material Specification
1690).

• FCSD Packaging Engineering reserves the right to decline certain packaging materials or designs if they are deemed
insufficient to protect the parts or if a more cost effective design is available.

• Customer damage complaints and/or high damage rates on service parts may indicate that the Total Supplier’s
requested packaging materials are not satisfactory and must be revised at FCSD’s direction.

• The FCSD release directs the supplier to which FCSD Parts Distribution Center (HCC, HVC, LVLC, NPDC or PRC)
parts are to be shipped.

• If a Total Supplier is unable to meet the FCSD Packaging Specification, they must request a Packaging Deviation
from FCSD Packaging Engineering. The request will be reviewed and evaluated against FCSD’s packaging
standards to determine if it will be granted or rejected. Packagers will be promptly notified of the request disposition.
Approved deviations must be in place to avoid FCSD Quality Control rejections.

• Requests for single part numbers must be submitted in GSPPS by clicking the “Packaging Spec Maintenance”
tab in the top tool bar, then in the drop down click “Spec Lookup” and enter the service part for which a deviation
is needed, then scroll to the bottom of the page and click the “Create Deviation” tab, then create the deviation
spec that is needed, then hit the “Submit for Approval” tab at the bottom of the page. In the comments section
of the spec change request form provide a detailed explanation of what is being deviated from and the reason
why the deviation is needed.

• In this case, FCSD Packaging Engineering will review the request and either deny it or accept it. If accepted then an
expiration date” will be posted to the spec, and after that date the prior specification must be followed. The packager
must display the word “deviation” on the part nomenclature label that is affixed to the unit container in the area shown
on the PRINT Material Specification. This will alert FCSD Quality Control of the existence of a deviation and
the stock will not be rejected. Packagers can retrieve the deviation specification from the GSPPS Packaging
Specification System by clicking the “Spec Lookup” tab, then entering the service part number, then click the link for
the part that shows that a “deviation has been issued.

• Deviation requests that cover multiple parts must be requested in GSPPS by clicking the “Blanket Deviation” tab in the
top tool bar and submitting that form.

• The deviation request will be reviewed by an FCSD Packaging Engineer and it will be either approved or denied
with an email response back to the requestor. The deviation number (DEV #_ _ _ _ _) must be displayed on the part
nomenclature label that is affixed to the part’s unit container as detailed in the PRINT Material Specification.
This will alert FCSD Quality Control of the existence of a deviation and the stock will not be rejected.

Section 7 28
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Section 7 Total (T-role) Supplier Packaging Quick Guide

Country of Origin (refer to Section 10 under the same heading)

Total Suppliers are required to follow Material Specification L1287 and display the country of origin on the unit container
part nomenclature label according to the country code shown in the FCSD Purchasing file, which is also displayed in the
FCSD Global Service Parts Packaging System (GSPPS).

• All service parts require a Country of Origin (COO) statement.

Note: Because this is a general requirement for all service parts, the L1287 Material Specification will not appear on
individual service part packaging specifications.

Note: Parts with a United States COO will show US on the Service Part Packaging Specification. Parts with a
U.S. origin must display the statement “MAJORITY CONTENT MADE IN USA”. Refer to the L1287
Material Specification.

• Any discrepancies in FCSD Purchasing’s country code file must be resolved with the FCSD Buyer.
• Country of origin must not be displayed on any part component or assembly by the Total Supplier.

Corrosion (refer to Exhibit K)

Corrosion can jeopardize the functionality of the part and otherwise conveys a less than quality part to FCSD’s
customers.

• Corrosion is not acceptable on Service Parts unless specifically exempted by Ford Engineering Drawings or
Specifications that are maintained by the FCSD Quality Office.

• Corrosion may be acceptable in some circumstances on non-functional part surfaces that are non-visible when
installed on the vehicle, but only when exempted on the aforementioned documents.

All ferrous metal service parts require some form of corrosion preventative (VCI, oiling, waxing, painting, etc.) to be
documented on the part’s packaging specification.

• FCSD’s standard corrosion preventative material is Volatile Corrosion Inhibitor (VCI) since it is the least cost and
easiest to apply, and it comes in various forms (paper, poly, or liquid). Refer to Material Specification 1379.

• Such corrosion preventative products shall not present a health hazard other than mild, reversible irritation to
the skin or eyes, as a result of handling affected parts, nor contain substances that are prohibited by the current
release of the Ford Restricted Substance Management Standard (RSMS; WSS-M99P9999-A1).

• The amount of corrosion preventative products applied to the part must not exceed that which is minimally
required to ensure adequate corrosion prevention.

• During the packaging process individual ferrous metal parts must be inspected for corrosion as they are being
packaged in their unit container, and rejected as necessary.

Section 7 29
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 7 Total (T-role) Supplier Packaging Quick Guide

Major Sheet Metal Packaging

• When placing packaged major sheet metal onto pallets or PRC1 racks, the unit container orientation inside the rack
must comply with the “up arrows” displayed on the carton, i.e. if the up arrows are anything but in the up direction
inside the rack, then the parts are being racked incorrectly and subject to rejection.

• Packagers must ensure that the correct rack extensions, if needed, are properly specified on the affected Packaging
Specifications.

• Partial rack loads of packaged major sheet metal must be tied to the rack ends using strapping, and in order to
balance the rack load equal numbers of parts must be banded to each end of the rack.

Hazardous Materials
Total Suppliers/Packagers/SDS Suppliers/FCS Suppliers must be trained and certified to handle/package/ship
hazardous materials. This training includes awareness of the regulations pertaining to specific commodities including all
DOT container/shipment labeling.

Note: It is the Packager’s responsibility to ensure that FCSD Packaging Specifications adhere to all Federal and
International guidelines, based on the packagers known shipping destination, if applicable, regarding
the packaging of service parts that are identified as hazardous materials.

• When developing specifications for new model hazardous materials, all unit container package designs must be
UN Certified for that specific commodity by the carton manufacturer. And those packaging materials, which include
the required imprinted container markings, cannot be used for any other service parts, i.e. a hazmat certified carton
cannot be used to package a non-hazardous part.

• Packagers are accountable to obtain and meet the UN Certified packaging, and must ensure that the FCSD
Packaging Specification on file matches the UN Certified packaging and any related DOT regulations, i.e. DOT
regulations supersede FCSD Packaging Specifications if the spec on file is deficient.

• As an example, DOT regulations stipulate that Pretensioners and Air Bag Modules cannot move or rattle inside
their containers. So if the FCSD Packaging Specification calls for 30″ of bubble wrap but in reality 60″ of bubble
wrap is needed to eliminate part movement or rattle, then it is the Packager’s responsibility to use 60″ and ensure
that the Packaging Specification is revised from 30″ to 60″.

• Similarly, container markings and warning labels may not be included in FCSD Packaging Specifications, but that
does not relieve the Packager of the responsibility of complying with the DOT labeling requirements for service
parts packaging and shipments.

• Hazardous parts will display a code in the Hazmat Traffic Code field on the Packaging Specification in GSPPS, and
there are many different codes that may appear.

• The FCSD Hazmat Compliance Manager populates this field upon release of a new model part.

• However, if a Packager knows a part to be hazardous based upon bulk container markings from the Material
Supplier and that field is blank, then the Packager must contact the FCSD Hazmat Compliance Manager, Jeff
Norton ([email protected] or 734-523-3098) to confirm that the stock received is hazardous and to get a hazmat
traffic code assigned in MMP.

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Section 7 Total (T-role) Supplier Packaging Quick Guide

Emergency Order Handling

The nature of an emergency order requires special handling throughout the supply chain to get the part to the customer
as quickly as possible. To facilitate this process Total Suppliers are allowed to deviate from the part's existing packaging
specification. However, the following minimum requirements must be met in packaging service parts ordered on an
emergency basis:

• The part's existing FCSD packaging specification must be reviewed and adhered to if the specified packaging
materials are on hand at the supplier.

• Hazardous materials must follow the existing FCSD Packaging Specification since that packaging has been UN
certified specifically for those parts. Deviations are not allowed for this category of parts.

• If specified materials are unavailable the part must be packaged to a level of protection commensurate with or
greater than that of the existing packaging specification. If a larger container is chosen, part fragility and void will
dictate the need for appropriate interior dunnage.

• The packaging specification must be reviewed for any required special labeling, such as country of origin, anti-theft
or hazardous materials warning labels etc.

• Part nomenclature graphic labels must be applied to the containers in conformance to the part’s brand. Refer to
Section 11 in this guide and to Material Specifications F-MFLSER and PRINT.

• Every service part’s unit container label must be bar coded and printed in accordance with the new global container
part nomenclature label requirements. Refer to Section 11 in this guide and to the Package Material Specifications
PRINT, L1522 (UPC bar code for Motorcraft branded parts), and L1569 (bar code 3 of 9 for Ford
branded parts).

Note: Also refer to the Supplier Handbook at the FCSD N. A. Supply Chain Management Supplier website at
https://mss.extspt.ford.com/sites/FCSDPSLB2B/SitePages/PSLHome.aspx.

Kit Components with Assigned Ford Internal Reference (FIR) Numbers

FCSD requires that Total Suppliers of service kits that include any component that has been assigned a FIR number
must assume responsibility for the proper labeling of that component’s package. Assignment of a FIR number, a.k.a.
Toxicology Number, is coordinated by FCSD Service Parts And Reman Engineering (SPARE) on products, generally
chemicals, which are regulated and require special labeling due to their hazardous nature. If a FIR number has been
assigned, it will appear next to the applicable kit component in the bill-of-materials section at the bottom of the service
kit part’s FCSD Packaging Specification in GSPPS.

It is expected that the supplier of these regulated kit components will determine the appropriate warnings/symbols to
be applied to the exterior of the applicable kit component’s package in accordance with Material Specification L1794.
It will be the responsibility of the Total Supplier to work with the regulated component supplier to develop and apply the
required label(s).

Any questions regarding label format, content or FIR number generation must be directed to FCSD Service Parts And
Reman Engineering (SPARE), Product Compliance Service Chemicals Activity, via
http://www.fcsdchemicalsandlubricants.com/chemregulations/.

Part Marking Requirements (Directive E108)

Automotive parts must have three permanent identification markings: An appropriate Company trademark, a unique
engineering part number, and a supplier code. These markings are the responsibility of the part manufacturer.
Compliance with this directive is mandatory. Read the full Directive E-108 at http://web.purinfo.ford.com.

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Section 8 Direct Ship (SDS) Supplier Quick Guide

SDS Suppliers must submit Packaging Specification Change Request submissions directly in the Global Service
Parts Packaging System (GSPPS) for all parts, both new and past model, that are sourced to them. FCSD Packaging
Engineering then reviews the submissions and either approves and inputs them into production or denies them back
to the supplier for additional data. SDS Suppliers must comply with the requirements of Section 12, The Packaging
Specification Development Process.

Note: All SDS parts must have a complete packaging specification on file prior to initial part shipments. Minimum
requirements for a complete specification include the bare part size, the bare part weight, the unit packaged
part weight, the selling unit container, a Masterpack container if applicable and a pallet.

General requirements for SDS Suppliers:

• Changes to packaging data for all SDS Supplier service parts (new or past model) must be submitted and approved
by FCSD Packaging Engineering via an FCSD Packaging Specification Change Request submission in GSPPS prior
to shipment.

• When submitting the Change Requests, pictures must be attached that display the part with its proposed packaging.
The pictures must be uploaded in GSPPS by clicking on the Packaging Photos tab at the bottom of the Spec Change
Request submission screen and you can upload up to four pictures. Below are the pictures that are required:

• One photo of the bare part.

• One photo of the part as it sits inside its unit container with any specified dunnage, i.e. the part inside its carton
with the carton flaps open looking into the carton.
• One photo of the sealed unit container showing the part nomenclature label.
• Photos are required for both New Model packaging specifications and also for any specification change request
submissions which are reviewed and approved by FCSD Packaging Engineers.
• Spec submissions for multiple parts that are exactly the same but with different colors will only require one of the
colored parts to be uploaded for all the part, i.e. separate pictures for each different colored part are not required,
but each part will require the pictures.
• Spec change requests for parts where the existing spec on file does not presently contain pictures will require
pictures.
• Spec change requests relating to revised or new packaging materials (unit container or dunnage) will require
new pictures. However, new pictures are not required for any other changes not pertaining to the unit container
or dunnage, i.e. labels, process codes, pallet info etc.

• SDS suppliers must ensure that the change request submittal is submitted well in advance of your scheduled ship
date to allow sufficient time for a packaging specification to be input and for you to be able to procure the required
packaging materials.

• It is the SDS Supplier’s responsibility to ensure that there is a complete Packaging Specification (unit package,
masterpack if applicable, and pallet) on file before any shipments are made, even though it is recognized that pallet
loads of stock will rarely if ever be direct shipped to a dealer. However, all shipments to Ford of Canada PDC’s and to
Export Operations facilities must be on pallets.

• Shipments made to FCSD facilities without a complete (non-VTA) packaging specification on file will automatically
result in a FCSD Quality Control reject. Never ship stock without first reviewing the current FCSD Packaging
Specification to ensure that all its requirements are met.

• It is the supplier’s responsibility to provide accurate part dimensions and packaged part weights. Refer to Exhibit L for
packaged part weight tolerances.

Approval of change request submittals from SDS suppliers are subject to the following requirements:

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Section 8 Direct Ship (SDS) Supplier Quick Guide

Dunnage Requirements
• No supplier graphics are allowed on containers or internal dunnage materials, unless authorized by FCSD
Packaging Engineering.

Note: Newspapers or magazines are not allowed as internal dunnage/void fill material in unit container or
Masterpack containers.

Label Requirements
• Unit Container and Masterpack labels, both branded and plain, and branded tape identification labels must be
purchased from CCL Design. Refer to Material Specifications F-MFLSER for Ford and Motorcraft branded labels,
LSB0003-6 for Ford and Motorcraft tape identification labels, LSB0001X for the Omnicraft branded label, LSB0001Y
for the Ford Accessory Label, and LSB0001-2Z for Ford Performance Parts labels.

• Every unit container and masterpack container must display a part nomenclature label and those labels must
be specified in the Unit Container (level 30) and Masterpack (level 60) sections on the service part’s packaging
specification. The packager must select the appropriate Ford, Motorcraft, Omnicraft, or Ford Accessory branded
label to affix to corrugated cartons and plain poly bags, or plain label to affix to branded poly bags or decorative folding
cartons. There is only one label size for these branded labels. Corrugated carton container labels must be affixed to
the center of the smallest carton panel, space permitting. Labels must never be placed on Regular Slotted Carton
flaps i.e. where flaps meet in the middle. Labels cannot be folded onto adjacent corrugated carton panels. If the
smallest corrugated carton panel is too small to accommodate the entire label, then position it on the top panel close
to the edge of the smallest panel.

• Container part nomenclature labels must be printed in strict adherence to the Material Specification PRINT.

Bar Code Requirements

• Every unit container must display a bar code that is determined by the part’s brand, as well as a 3 of 9 bar code of
the FINIS number, and a 2D bar code; all three bar codes are required.

• Ford branded parts and Accessory parts require a 3 of 9 bar code (refer to Material Specification
L1569) of the service part number. This bar code label number will not appear on part packaging
specifications because this is a general requirement for all Ford branded and Accessory parts.

• Motorcraft branded parts require a UPC bar code (refer to Material Specification L1522. This bar code label
number will appear on part packaging specifications because the FCSD Global Service Parts Packaging System
uses the L1522 to generate new UPC numbers.

• Every Masterpack and Sell Pack container must display the bar codes on a graphic label that matches the
of the part. This information is detailed in the Material Specification PRINT. All Masterpack and Sell
Pack container labels must display a 2D bar code that matches the 2D bar code that is displayed on the unit
container label. Additionally, the following is required depending upon the part’s branding:

• Ford branded parts and Accessory parts must display a 3 of 9 bar code (refer to Material Specification
L1569) on the Masterpack label that encodes the Ford Service Part number, which will exactly match the
unit container bar code. The L1569 will not appear on the Packaging Specification.

• Motorcraft branded Masterpacks must display one of two different types of bar codes depending upon how these
parts are released by FCSD Product Analysis:

• Parts released with a Sell Order Quantity must display an I 2 of 5 bar code (refer to Material Specification
L1205), which uses the UPC code on the unit container to create another unique code to enable customers to
scan in the actual quantity of the Sell Pack container. In this situation the L1205 will appear on the
Packaging Specification.

Section
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Section 8 Direct Ship (SDS) Supplier Quick Guide

• All other Motorcraft parts (those not released with a Sell Order Quantity) must display a 3 of 9 bar code (Refer
to Material Specification L1569) that encodes the Ford Service Part Number, NOT the Motorcraft Sales
Number. The L1569 will not appear on the Packaging Specification.

Carton Requirements
• Decorative folding cartons and decorative poly bags must be purchased from approved single sourced providers.
See Material Specification numbers F-MFSER and F-MFPOLY for approved supplier details.

• SDS Suppliers can procure corrugated materials from any supplier; corrugated containers must be plain.

• No supplier graphics are allowed on containers or internal dunnage materials, unless authorized by FCSD
Packaging Engineering.

Pallet Requirements
Due to the unique nature of SDS parts there are four scenarios that require special attention by the SDS supplier when
entering the pallet information on their packaging specification submittals as follows:

• Parts shipped only to dealers in the United States:

• The pallet number to enter is DUMMY, the quantity is 1, and the pallet pattern is L=1, W=1, D=1
• However, if SDS supplier always ships to dealers in the U.S. on a pallet instead of loose, then use pallet number
VNDR1 and in the spec remarks show the pallet size (length x width). Show the pallet quantity that is typically
shipped.

• Parts shipped to dealers in the United States and Ford of Canada:

• The pallet number to enter is 1660BCAN (sized 48″ x 42″), which is Ford of Canada’s
standard pallet. Refer to the 1660-1 Material Specification for construction details of this pallet. Enter the full pallet
load quantity along with the pallet pattern (LxWxD).
• However, if the part size requires a pallet longer than 48″ then use pallet number VNDR1 and enter
the full pallet load quantity and pallet pattern (LxWxD). Also, show the pallet size in the spec remarks.

• Parts shipped to dealers in the United States and FCSD Export Consolidator:

• The pallet number to enter is VNDR1, which is the pallet used when shipping to the FCSD Export Consolidator.
Enter the full pallet load quantity along with the pallet pattern. Also, show the pallet size in the spec remarks.

• Parts shipped to dealers in the United States and Ford of Canada and FCSD Export Consolidator:

• This scenario will require FCSD Packaging Engineering to create two different packaging specifications:
• One for shipments into Ford of Canada, which will require the 1660BCAN or VNDR1 pallet as explained above,
• And a second one for shipments to the Export facility, which will require the VNDR1 pallet as explained above.

• All pallet loads of service parts must be secured using stretch wrap per the #1690 Material Specification. Bands may
be used to secure product on pallets by following the requirements in the “Banding Parts to Pallet Option” listed below.

• This is a general FCSD standard that applies to all pallets, and Material Specification 1690 will not appear on
individual service part packaging specifications.

• This requirement applies to both corrugated cartons and unpackaged (tape identified) parts on pallets.

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Section 8 Direct Ship (SDS) Supplier Quick Guide

Banding Parts to Pallet Option

Listed below are specifications that allow banding instead of stretch wrapping service parts in corrugated cartons to
either wood or corrugated pallets with the following restrictions:
• FCSD Packaging Engineering expects packaging specifications to be written to maximize pallet utilization, i.e. pallet
patterns must not be developed to enable banding vs. stretch wrapping.

• All banding must be plastic, no metal banding is allowed. Refer to Material Specification 1303.

• When banding Hazmat corrugated cartons, edge protectors must be used under the bands and proper tension on
the bands must be used to prevent damage to the cartons in any way.

• Damaged cartons due to improper banding techniques will be the Total Supplier’s responsibility.
Banding Standard Pallets:
• Container length (outside dimension) must be:
1660B 42″ x 48″: Less than or = to 48″ (only one part fits pallet length)
1660A 42″ x 52″: Greater than 48″ and less than or = to 52″ (only one part fits pallet length)
• Maximum of 3 parts across width of pallet
• Maximum height of pallet load is 42″ (stock and pallet)
Banding Extended Length Pallets
• Container length (outside dimension) must be greater than 52″ (only one part fits pallet length)
• Maximum of 3 parts across width of pallet
• Maximum height of pallet load is 42″ (stock and pallet)

• Pallet loads weighing 1,000 lbs.or more must display a “Heavy Load Do Not Double Stack” placard
(refer to Material Specification L1791). Affix one label on each of the four faces of the finished pallet load so that it
is legible from any view. These pallets cannot be stacked on top of other pallets, and other pallets cannot be
stacked on top of them. This will prevent carton crushing and also maintain the rated load weight for the pallet.

• FCSD Packaging Engineering reserves the right to decline certain packaging materials or designs if they are
deemed insufficient to protect the parts or if a more cost effective design is available.

• Customer damage complaints and/or high damage rates on service parts may indicate that the SDS
Supplier’s requested packaging materials are not satisfactory and will be revised at FCSD’s direction.

• The FCSD release directs the supplier to which FCSD Ford of Canada Parts Distribution Center parts are to
be shipped.

• If a Supplier is unable to meet the FCSD Packaging Specification, they must request a Packaging Deviation
from FCSD Packaging Engineering. The request will be reviewed and evaluated against FCSD’s packaging
standards to determine if it will be granted or rejected. Packagers will be promptly notified of the request disposition.
Approved deviations must be in place to avoid FCSD Quality Control rejections.

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Section 8 Direct Ship (SDS) Supplier Quick Guide

• Requests for single part numbers must be submitted in GSPPS by clicking the “Packaging Spec Maintenance”
tab in the top tool bar, then in the drop down click “Spec Lookup” and enter the service part for which a
deviation is needed, then scroll to the bottom of the page and click the “Create Deviation” tab, then create
the deviation spec that is needed, then hit the “Submit for Approval” tab at the bottom of the page. In the
comments section of the spec change request form provide a detailed explanation of what is being deviated from
and the reason why the deviation is needed.

• FCSD Packaging Engineering will review the request and either deny it or accept it. If accepted then an
“expiration date” will be posted to the spec, and after that date the prior specification must be followed.
The packager must display the word “deviation” on the part nomenclature label that is affixed to
the unit container in the area shown on the PRINT Material Specification. This will alert
FCSD Quality Control of the existence of a deviation and the stock will not be rejected. Packagers
can retrieve the deviation specification from the GSPPS Packaging Specification System by clicking the
“Spec Lookup” tab, then entering the service part number, then click the link for the part that shows that a
“deviation has been issued.

• Deviation requests that cover multiple parts must be requested in GSPPS by clicking the “Blanket Deviation” tab
in the top tool bar and submitting that form.

• The deviation request will be reviewed by an FCSD Packaging Engineer and it will be either approved or
denied with an email response back to the requestor. The deviation number (DEV #_ _ _ _ _) must be
displayed on the last line of the part nomenclature label that is affixed to the part’s unit container as detailed in
the PRINT Material Specification. This will alert FCSD Quality Control of the existence of a deviation and
the stock will not be rejected.

Corrosion (refer to Exhibit K)

Corrosion can jeopardize the functionality of the part and otherwise conveys a less than quality part to FCSD’s customers.

• Corrosion is not acceptable on Service Parts unless specifically exempted by Ford Engineering Drawings or
Specifications that are maintained by the FCSD Quality Office.

• Corrosion may be acceptable in some circumstances on non-functional part surfaces that are non-visible when
installed on the vehicle, but only when exempted on the aforementioned documents.

• All ferrous metal service parts require some form of corrosion preventative (VCI, oiling, waxing, painting, etc.) to be
documented on the part’s packaging specification.

• FCSD’s standard corrosion preventative material is Volatile Corrosion Inhibitor (VCI) since it is the least cost and
easiest to apply, and it comes in various forms (paper, poly, chip, or liquid).

• Such corrosion preventative products shall not present a health hazard other than mild, reversible irritation to the skin
or eyes, as a result of handling affected parts, nor contain substances that are prohibited by the current release of the
Ford Restricted Substance Management Standard (RSMS; WSS-M99P9999-A1).

• The amount of corrosion preventative products applied to the part must not exceed that which is minimally required to
ensure adequate corrosion prevention.

• During the packaging process individual ferrous metal parts must be inspected for corrosion as they are being
packaged in their unit container, and rejected as necessary.

Country of Origin (refer to Section 10 under the same heading)

SDS Suppliers are required to follow Material Specification L1287 and display the country of origin on the unit container
part nomenclature label according to the country code shown in the FCSD Purchasing file, which is also displayed in the
FCSD Global Service Parts Packaging Specification System.

• All service parts require a Country of Origin (COO) statement.

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Section 8 Direct Ship (SDS) Supplier Quick Guide

Note: Because this is a general requirement for all service parts, the L1287 Material Specification will not appear on
individual service part packaging specifications.

Note: Parts with a U.S. origin must display the statement “MAJORITY CONTENT MADE IN USA”. Refer to the
L1287 Material Specification.

• Any discrepancies in FCSD Purchasing’s country code file must be resolved with the FCSD Buyer prior to shipment.

Hazardous Materials
Total Suppliers/Packagers/SDS Suppliers/FCS Suppliers must be trained and certified to handle/package/ship hazardous
materials. This training includes awareness of the regulations pertaining to specific commodities including all DOT
container/shipment labeling.

Note: It is the Packager’s responsibility to ensure that FCSD Packaging Specifications adhere to all Federal and
International guidelines, based on the packagers known shipping destination, if applicable, regarding
the packaging of service parts that are identified as hazardous materials.

• When developing specifications for new model hazardous materials, all unit container package designs must be
UN Certified for that specific commodity by the carton manufacturer. And those packaging materials, which include
the required imprinted container markings, cannot be used for any other service parts, i.e. a hazmat certified carton
cannot be used to package a non-hazardous part.

• Packagers are accountable to obtain and meet the UN Certified packaging, and must ensure that the FCSD
Packaging Specification on file matches the UN Certified packaging and any related DOT regulations for North
America, i.e. DOT regulations supersede FCSD Packaging Specifications if the spec on file is deficient.

• As an example, DOT regulations stipulate that Pretensioners and Air Bag Modules cannot move or rattle
inside their containers. So if the FCSD Packaging Specification calls for 30″ of bubble wrap but in reality 60″ of
bubble wrap is needed to eliminate part movement or rattle, then it is the Packager’s responsibility to use 60″ and
ensure that the Packaging Specification is revised from 30″ to 60″.

• Similarly, container markings and warning labels may not be included in FCSD Packaging Specifications, but that
does not relieve the Packager of the responsibility of complying with the DOT labeling requirements for service
parts packaging and shipments.

• Hazardous parts will display a HAZMAT TRAFFIC CODE on the Packaging Specification in GSPPS and there are
many different codes that may appear.

• The FCSD Hazmat Compliance Manager populates this field upon release of a new model part.

• However, if a Packager knows a part to be hazardous based upon bulk container markings from the Material
Supplier and that field is blank, then the Packager must contact the FCSD Hazmat Compliance Manager,
Jeff Norton ([email protected] or 734-523-3098) to confirm that the stock received is hazardous and to get a
hazmat traffic code assigned in MMP.

Kit Components with Assigned Ford Internal Reference (FIR) Numbers

FCSD requires that SDS suppliers of service kits that include any component that has been assigned a FIR number
must assume responsibility for the proper labeling of that component’s package. Assignment of a FIR number, a.k.a.
Toxicology Number, is coordinated by FCSD Service Parts And Reman Engineering (SPARE) on products, generally
chemicals, which are regulated and require special labeling due to their hazardous nature. If a FIR number has been
assigned, it will appear next to the applicable kit component in the bill-of-materials section at the bottom of the service
kit part’s FCSD Packaging Specification.

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Section 8 Direct Ship (SDS) Supplier Quick Guide

It is required that the supplier of these regulated kit components will determine the appropriate warnings/symbols to
be applied to the exterior of the applicable kit component’s package in accordance with Material Specification L1794.
It will be the responsibility of the SDS supplier to work with the regulated component supplier to develop and apply the
required label(s).

Note: FCSD will issue Vendor-To-Advise (VTA) packaging specifications for service kits containing regulated materials
that are direct shipped by suppliers. The VTA specifications will display the L1794 label requirement and enable
the SDS supplier to identify the associated FIR number(s) that are displayed in the Bill of Material section of the
Packaging system.

Any questions regarding the needed warning label format, content or FIR number generation must be directed to FCSD
Service Parts And Reman Engineering (SPARE), Product Compliance Service Chemicals Activity, via
https://web.pkginfo.ford.com/chemregulations/index.htm

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Section 9 Ford Component Sales (FCS) Supplier Quick Guide

Ford Component Sales, LLC. (FCS) is a subsidiary of the Ford Motor Company. They provide a variety of Ford Licensed
Accessory (FLA) and other Ford parts, specifically marketed independent of the Ford and Motorcraft brands. FCS parts
can be sourced to FCS Suppliers in three ways with each having unique packaging requirements as follows:

Supplier Direct Ship (SDS) Parts

• FCS suppliers ship their parts directly to FCSD customers in the United States. In this scenario the parts are not
stocked in FCSD’s Parts Distribution Centers (PDC) in the United States and FCSD Packaging Specifications are not
created. FCS suppliers must not submit a Packaging Specification for parts that are direct shipped to FCSD customers
in the United States.

• However, FCS suppliers who ship SDS stock to FCSD Ford of Canada (FOC) Parts Distribution Centers must first
submit a complete packaging specification in GSPPS prior to shipping any SDS stock to FOC, and the specs must use
the unique FOC standard pallet 1660BCAN (48" x 42"), refer to Package Material Specification 1660-1.

Note: FCSD Export Operations, and other FCSD customers (Dealers, Ford Authorized Distributors) in need of FCS
part size and/or packaged part weight for any SDS part without a complete packaging specification in GSPPS
may request this information by sending an email to [email protected].

Third Party Packaged Parts

• FCS suppliers ship their stock in bulk to an FCS designated packager. In this scenario the FCS supplier must not
submit a Packaging Specification, and the FCS packager performs the service packaging function and ships stock as
follows:

• The packager acts as an SDS supplier and ships stock directly to FCS customers. FCSD Packaging Specifications are
not required to be developed and input into the FCSD Global Service Parts Packaging System (GSPPS) directly by
the packager.

• The packager ships stock into FCSD PDC’s. FCSD Packaging Specifications are required to be developed and input
into GSPPS directly by the packager.

• FCS Suppliers and their Packagers are responsible for ensuring accurate part dimensions and packaged part weights
when they submit specification data into GSPPS. Refer to Exhibit L for packaged part weight tolerances.

Depot (PDC) Stocked Parts

• FCS Suppliers and their Packagers ship service packaged parts to FCSD U.S. or Canadian depots. In this scenario
FCS Suppliers must submit a Packaging Specification into GSPPS in order to get a specification on file prior to
shipment.

• Changes to packaging data for all FCS Supplier service parts (new or past model) must be submitted and approved
by FCSD Packaging Engineering via an FCSD Packaging Specification Change Request submission in GSPPS prior
to shipment.

• When submitting the Change Requests, photos must be attached that display the part with its proposed packaging.
The photos must be uploaded into GSPPS by clicking on the Packaging Photos tab at the bottom of the Spec Change
Request submission screen. You can upload up to four photos. Listed are the required photos:

1. Bare part
2. Part, as it sits inside its unit container, with any specified dunnage (i.e. the part inside the carton with the carton
flaps open, looking into the carton
3. Sealed unit container, showing the part nomenclature label

• Spec submissions for multiple parts that are exactly the same but for different colors will only require one of colored
parts to be uploaded for all the parts.(i.e. separate photos for each color part are not required, only a representative
photo for each part).

• Spec change requests for parts where the existing spec on file does not presently contain photos will require photos.

• Spec change requests relating to revised or new packaging materials (unit container or dunnage) will require new
photos. However, new photos are not required for any other changes not pertaining to the unit container or dunnage
(i.e. labels, process codes, pallet info, etc.)

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Section 9 Ford Component Sales (FCS) Supplier Quick Guide

General requirements for FCS parts:

• FCS defers to the packaging that FCS suppliers want to use subject to the minimum requirements discussed below.

• Adequate packaging must be used to ensure that parts are received corrosion free (refer to Exhibit K) and
undamaged by the customer.

• All FCS parts, whether depot stocked or shipped direct to FCSD customers, must display the Ford Accessories Label
(refer to Material Specification LSB0001Y) on the exterior of the selling unit container. Refer to Material Specification
PRINT on page 66 for label placement for parts packaged in corrugated cartons.

• All LSB0001Y labels must be purchased from FCSD’s single source label supplier, CCL Design. Single sourcing is
required because of imbedded security features that are proprietary only to CCL Design and to ensure consistent
label quality.

• Use of supplier graphics is acceptable, both on the external (unit container) and internal (sub-packages and
dunnage) packaging.

• The part nomenclature to be printed on the LSB0001Y labels must include the data elements in the format illustrated
in the LSB0001Y Material Specification.

• Any shipment going to the Ford of Canada (FOC) Bramalea PDC must be made on a unique FOC pallet, which is
different than pallets used in the United States distribution network. Refer to Material Specification 1660-1 and to
detail 1660BCAN.

• All pallet loads of service parts being shipped to FCSD facilities must be secured using stretch wrap per the #1690
Material Specification. The use of bands to secure product on pallets is prohibited unless specifically approved by
FCSD Packaging Engineering on a part commodity exception basis or as may be required on a Package Material
Specification that is included on service part packaging specifications.

• Banding pallets contributes to carton damage and stretch wrap provides superior containment of product
resulting in more stable loads and a reduction in Health and Safety concerns.

• This is a general FCSD standard that applies to all pallets, and Material Specification 1690 will not appear on
individual service part packaging specifications.

• This requirement applies to both corrugated cartons and unpackaged (tape identified) parts on pallets.

Country of Origin (refer to Section 10 under the same heading)

FCSD Suppliers are required to follow Material Specification L1287 and display the country of origin on the unit container
part nomenclature label according to the country code shown in the FCSD Purchasing file, which is also displayed in the
FCSD Global Service Parts Packaging Specification System.

• All service parts require a Country of Origin (COO) statement.

Note: Because this is a general requirement for all service parts, the L1287 Material Specification will not appear on
individual service part packaging specifications.

Note: Parts with a U.S. origin must display the statement “MAJORITY CONTENT MADE IN USA”. Refer to the
L1287 Material Specification.

• Any discrepancies in FCSD Purchasing’s country code file must be resolved with the FCSD Buyer prior to shipment.

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Section 9 Ford Component Sales (FCS) Supplier Quick Guide

Hazardous Materials
Total Suppliers/Packagers/SDS Suppliers/FCS Suppliers must be trained and certified to handle/package/ship
hazardous materials. This training includes awareness of the regulations pertaining to specific commodities including all
DOT container/shipment labeling.

Note: It is the Packager’s responsibility to ensure that FCSD Packaging Specifications adhere to all Federal and
International guidelines, based on the packagers known shipping destination, if applicable, regarding
the packaging of service parts that are identified as hazardous materials.

• When developing specifications for new model hazardous materials, all unit container package designs must be
UN Certified for that specific commodity by the carton manufacturer. And those packaging materials, which include
the required imprinted container markings, cannot be used for any other service parts, i.e. a hazmat certified carton
cannot be used to package a non-hazardous part.

• Packagers are accountable to obtain and meet the UN Certified packaging, and must ensure that the FCSD
Packaging Specification on file matches the UN Certified packaging and any related DOT regulations, i.e. DOT
regulations supersede FCSD Packaging Specifications if the spec on file is deficient.

• As an example, DOT regulations stipulate that Pretensioners and Air Bag Modules cannot move or rattle inside
their containers. So if the FCSD Packaging Specification calls for 30″ of bubble wrap but in reality 60″ of bubble
wrap is needed to eliminate part movement or rattle, then it is the Packager’s responsibility to use 60″ and ensure
that the Packaging Specification is revised from 30″ to 60″.

• Similarly, container markings and warning labels may not be included in FCSD Packaging Specifications, but that
does not relieve the Packager of the responsibility of complying with the DOT labeling requirements for service
parts packaging and shipments.

• Hazardous parts will display a HAZMAT TRAFFIC CODE on the Packaging Specification in GSPPS, and there
are many different codes that may appear.

• The FCSD Hazmat Compliance Manager populates this field upon release of a new model part into MMP.

• However, if a Packager knows a part to be hazardous based upon bulk container markings from the Material
Supplier and that field is blank, then the Packager must contact the FCSD Hazmat Compliance Manager,
Jeff Norton ([email protected] or 734-523-3098) to confirm that the stock received is hazardous and to get a
hazmat traffic code assigned in MMP.

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Section 10 Packaging Process

This section provides an overview of the service parts packaging process from the birth of a part to its final delivery to
FCSD customers. It includes a description of processes within various FCSD activities that directly impact the service
parts packaging specifications.

FCSD Product Analysis

Parts flow from the Worldwide Engineering Release System (WERS) in Ford Product Development into the FCSD
Product Analysis Department. The FCSD Product Analysts (PA) decide which parts will be released for service and how
they will be serviced, either individually, as a complete assembly, or as kits. The new service part numbers are then
released into the FCSD Materials Management System (MMP). The PA’s also prepare the Global Service Parts Catalog
(GCAT) that is used by FCSD’s customers to order parts.

FCSD Product Analysis key functions that impact Packaging Specifications:

• Part branding is assigned. Motorcraft and Omnicraft branded parts will have both a Ford Service part number as well
as a Motorcraft or Omnicraft Sales part number. Ford branded parts will only have a Service part number.

• Part names assigned by the PA’s appear in MMP or PCII and are generally multiple noun abbreviations. FCSD
Packaging Engineers use these names, along with the name on the part’s engineering drawing, to develop a
shorter, preferably one noun description for the packaging specification. The name on the part’s Packaging
Specification must be exactly displayed on the unit container’s part nomenclature label.

• Selling unit of issue is established. Service part unit containers must be developed to accommodate the exact unit
of issue released by the PA. The majority of FCSD’s service parts have a unit of issue of “ONE”. However, certain
commodities may have a multiple unit of issue (a quantity greater than ONE). In the latter case, the unit container
label must display the unit of issue followed by an “X” (Refer to Material Specification PRINT. So, a part
with U/I = 2 would display 2X, a U/I = 10 would display 10X etc. Suppliers must contact the PA to resolve any
discrepancies with the unit of issue, and can contact their FCSD Buyer to obtain the applicable PA
contact information.

• Sell Order Quantity is established. Some part commodities may be released with a selling unit of issue of “ONE”, but
with a “Sell Order Quantity” greater than ONE; most parts do not have a Sell Order Quantity. This condition forces the
customer to order in multiples of the sell order quantity. For example, a customer trying to order 6 wiper blades that
has been released with a sell order quantity of 10 would automatically have their order bumped up from 6 to 10, an
order for 11 would be bumped up to 20 and so on. Suppliers must contact the PA to resolve any discrepancies
with sell order quantities. Parts released with “sell order quantities” have very different packaging requirements
from those that are not. These parts must not be confused with parts released with a multiple unit of issue. Specifically:

• The selling unit of issue is always ONE, which means that the part’s unit container will only have one piece in it and
it will be labeled accordingly as normal.

• However, the packaging specification must include a Sell Pack container designed to hold the exact Sell Order
Quantity of individually packaged parts. This container must display a Sell Pack label. Refer to Material
Specification number PRINT page 14.

• Kits are a category of service parts that are comprised of more than just one part in the selling unit container and
generally will include an FCSD developed Instruction Sheet. The classic definition of a kit is a collection of different
parts needed to complete a specific repair. However, kits can take various other forms including one main part and
one or more smaller components, such as attaching parts (nuts, bolts, washers etc.) or gaskets, o-rings etc., or it can
be one main part with just an Instruction Sheet. Regardless of the kit type the PA will flag the part as a “kit” in MMP
and will concurrently create a Bill of Materials (BOM), which will list all of the kit components that are included in the
selling unit container. The kit component listing is published at the bottom of the FCSD Packaging Specification.

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Section 10 Packaging Process

Note: It is very important to understand that FCSD Packaging Engineering does not control the BOM and is
not authorized to alter it in any way. The Packaging Specifications simply publish the BOM as released by the
PA. Suppliers must contact the PA to resolve any discrepancies with kit parts or their listed components.

Instruction Sheet Development Process

Instruction Sheets or Sketches (SK), as they are commonly referred to, are created by the Ford Product Development
(PD) Design Engineers in conjunction with FCSD Packaging Engineering.

• A PD Engineer submits a Request to Develop an Instruction Sheet to FCSD Packaging Engineering, and this request
contains the service procedure and artwork needed to create the instruction sheet.

• FCSD Packaging Engineering creates the instruction sheet by putting it into Ford’s approved format and sends it back
to the PD Engineer for approval.

• Once approved by Product Development Engineering, the PA is advised who then adds the instruction sheet to
the Service Kit’s BOM, and it is identified by placing an “SK” in front of the service part number.

Supplier’s Request for Instruction Sheets
Creative Data Inc. (CDI) maintains a master database of Instruction Sheets. FCSD Packaging Engineering also has a
website for all approved instruction sheets that can be downloaded by suppliers.

• Suppliers must contact FCSD Packaging Engineering at [email protected] or by calling 734-453-3132 to

set up a password to retrieve the instruction sheets.

• To resolve any discrepancies with the instruction sheets, contact FCSD Packaging Engineering.

FCSD Purchasing
FCSD Purchasing sources parts to the various supplier roles as part of the quoting process, which has a direct bearing
on how service parts are packaged and by whom:

• A supplier who both provides the part and performs the service packaging function is sourced as a Total (T-role)
supplier for the part. Refer to Sections 4 and 7 for applicable packaging responsibilities.

• A supplier who supplies the part but does not perform the service packaging function is sourced as a Material (M-role)
supplier for the part and will ship their parts in bulk (unpackaged) to FCSD’s designated Secondary Supplier/
Packager. Refer to Sections 4 and 5 for applicable packaging responsibilities.

• A supplier who does not provide the part but performs only the service packaging function is sourced as a Secondary
Supplier, also referred to as a Packager, (P-role) for the part. Refer to Sections 4 and 6 for applicable packaging
responsibilities.

• A supplier who supplies the part and performs the service packaging function but ships directly to FCSD’s customers,
by-passing the FCSD internal distribution network, is sourced as a Supplier Direct Ship (SDS) Supplier for the part.
Refer to Sections 4 and 8 for applicable packaging responsibilities.

• FCSD Purchasing sometimes sources parts utilizing specially designated cross-dock programs described below:

• A suppler that is sourced as an M-role but actually does all the unit container packaging/labeling and then ships
to a Packager who distributes the parts into the PDC’s or directly to FCSD’s customers. This is a true cross-dock
scenario.
• A supplier that is sourced as an M-role but does the basic unit container packaging and then ships to a Packager
who must affix the container labels and palletize loads for shipment to the PDC’s. This is a hybrid-packaging
scenario where the complete service packaging function is shared between the M and P role suppliers.

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Section 10 Packaging Process

• Service parts packagers need copies of the FCSD Packaging Specification in order to quote the part packaging
and to ensure they are shipping to the current specification. Packaging specifications may be obtained via Global
Service parts Packaging System or the Packaging Specification Query Tool (refer to Section 3). The
packaging specifications, as well as the contents of this Guide, are part of the purchase order. Copies of
the packaging specification and Packaging Guide are used in the Division’s Quality Control Department for detailed
inspection of inbound shipments. Shipments that do not conform to packaging or palletization requirements will be
rejected or reworked at the supplier’s expense and could impact a part supplier’s Quality status.

Country of Origin
The country of origin is the country in which the part is manufactured. All parts distributed within the United States
have a legal requirement to display the part’s country of origin on the selling unit container’s part nomenclature label.
Suppliers identify their part’s country of origin during the quoting process and FCSD Purchasing enters the applicable
country code for that part into their file. It is important to note the following:

• All service parts require a Country of Origin (COO) statement.

Note: Because this is a general requirement for all service parts, the L1287 Material Specification will not appear on
individual service part packaging specifications.

Note: Parts with a U.S. origin must display the statement “MAJORITY CONTENT MADE IN USA”. Refer to the
L1287 Material Specification.

• The FCSD Global Service Parts Packaging System automatically pulls the part's country of origin from FCSD
Purchasing's country code file and publishes it on the FCSD Packaging Specification.

• FCSD Packaging Engineering does not control the country code file and is not authorized to alter it in any way.

• Suppliers must contact their FCSD Buyer to resolve any discrepancies with the country codes assigned to
their parts.

Vehicle Personalization
This Purchasing Department establishes accessory parts for the Division. It sources parts to suppliers either as M,
T, P or SDS roles. Packaging for this category of parts requires the use of Ford Accessory Labels (refer to Material
Specification LSB0001Y) instead of the standard Ford or Motorcraft branded labels.

Ford Performance Parts

Ford Performance services parts unique to the racing industry. These parts do not require FCSD Packaging
Specifications. However, the minimum requirement is that they display a unique Ford Performance part nomenclature
label (refer to Material Specification LSB0001-2Z).

Ford Component Sales (FCS)

FCS is a subsidiary of Ford Motor Company who specially licenses parts that are marketed independent of the Ford or
Motorcraft brands. These parts are sourced by FCS Buyers, not FCSD Buyers. FCS suppliers may be sourced to ship
their stock directly to FCSD customers, to an FCS designated Packager or to FCSD PDC’s. Packaging for this category
of parts requires the use of Ford Accessories Labels (refer to Material Specification LSB0001Y) instead of the standard
Ford or Motorcraft branded labels.

FCSD Supply Chain Management

FCSD Supply Chain Analysts issue releases for service parts to suppliers as sourced by the FCSD Purchasing
Department. FCSD’s Daily Parts Advantage delivery system enables it to meet its minimum stocking level objectives
at the Part Distribution Centers (PDC) and make daily delivery of parts to its customers. As part of this process FCSD
issues releases to parts suppliers more frequently and in generally lower quantities so that they are only ordering the
quantities that the PDC’s need. The following are part releasing process that can impact packaging:

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Section 10 Packaging Process

• Release quantities are generally not issued in multiples of the Masterpack or unitization quantities that are required
on Packaging Specifications, which can lead to a high frequency of partial Masterpacks and partial pallet loads for
T&P role Suppliers.

• Release quantities frequently do not conform to the quantities needed by M role Suppliers for their particular bulk
package container designs.

• Questions regarding release quantities must be directed to the responsible FCSD Supply Chain Analyst; FCSD
Packaging Engineering does not control service part release quantities.

FCSD Packaging Engineering

FCSD Packaging Engineering establishes the service parts packaging policy for the division and is responsible to ensure
that all service parts comply with that policy, including development of the most cost effective packaging specifications
that will ensure damage free delivery of service parts to FCSD’s customers. In addition to overseeing the packaging
specification development process it also creates and maintains all related packaging documents and processes
including the FCSD Packaging & Shipping Guide, Package Material Specifications, the FCSD Packaging Engineering
Website, and the on-line FCSD Global Service Parts Packaging System. Refer to Exhibit E for an example of an
individual FCSD Packaging Specification.

Following are the key functions controlled by FCSD Packaging Engineering that impact Packaging
Specifications:

• Total (T-role) suppliers must submit Packaging Specification Change Requests for new model service parts that need
a specification on file and to request changes to existing specifications. FCSD Packaging Engineering will review and
process these requests or request additional data within 24 hours.

• Packagers (P-role) are empowered to develop and input packaging specifications for new model service parts that
are sourced to them. However, requests to change existing Packaging Specifications must be done by submitting
a Packaging Specification Change Request. FCSD Packaging Engineering will review and process these requests
within 24 hours.

• Existing Packaging Specifications can be changed by Packaging Engineering for a variety of reasons. Depending
upon the nature of these changes, affected suppliers will be notified directly by FCSD Packaging Engineering
or via an automatic email if suppliers have registered their email addresses on the FCSD Packaging Engineering
Website. Refer to Section 3, Packaging Specification & Package Material Specification Update
Notification Registration.

• Packaging Engineering receives and responds to part damage concerns that are suspected to result from inadequate
or inappropriate packaging. These concerns are received from the dealer body, FCSD field (Parts Distribution Center)
locations, Ford Product Design Engineers and Ford District Sales Office personnel. All concerns are investigated and
packaging revisions are input as necessary.

Package Material Suppliers

When shipping packaging materials and supplies to M, P and T role suppliers, the package materials suppliers must
be aware that the receiving location may have unique material handling requirements to receive their products. The
PRC, for example, requires the use of a 42″ x 48″ pallet, if material size permits, which cannot be more than 42″ high.
Other special instructions may also be required by the receiving location. To avoid receiving problems, package material
suppliers must always contact the receiving location prior to initial shipment.

• Certification Stamp
• Corrugated carton suppliers must always display a Manufacturer’s Certification stamp on the bottom flap of any
six-sided corrugated carton.

• It will be the packager’s responsibility (T, P, SDS or FCS Suppliers) to ensure that the carton flaps are closed in a
manner that results in the cert stamp always being visible during shipment of packaged parts.

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Section 10 Packaging Process

FCSD Quality Control

The FCSD Quality Control Department enforces FCSD Packaging Specifications through the issuance of an Quality
Issue (QI), which is a rejection for non-compliance to the Packaging Specification that is on file at the time the part is
packaged. The following describes packaging discrepancies and their resolution process:

• The FCSD Quality Inspectors Office maintains copies of the FCSD Packaging Specifications, including authorized
changes. If packaged stock does not conform to these specifications, then an Quality Issue (QI),
will be issued from the Quality Inspectors office and the responsible service parts packager will be notified of
the packaging discrepancy via email. Immediate corrective action is required to ensure that the condition is avoided
on any subsequent shipments. Costs to correct the stock covered by a packaging discrepancy will be charged to the
responsible service parts packager (T role and P role), or the stock may be returned to the packager for rework. Costs
to send the stock back will be covered by the packager.

• Failure to meet the requirements of this Packaging & Shipping Guide will result in a notification to the responsible
service parts packager that their Quality status may be affected. Additionally, the responsible service parts packager is
expected to take action to avoid such failures before any subsequent shipments are made.

• It must be noted that rework costs to bring non-compliant packaging into compliance with the FCSD Packaging
Specification on file might be greater than the original packaging costs.

• If suppliers ship stock into an FCSD PDC location without a complete (non-Vendor-To-Advise) packaging specification
on file, an immediate reject will be issued.

• Before stock is shipped, it is the supplier’s responsibility to ensure they are in compliance with the FCSD Packaging
Specification on file. Any questions regarding the FCSD Packaging Specification can be directed to the Packaging
Hotline at 888-FCSDPKG (327-3754).

• If a supplier is unable to meet the FCSD Packaging Specification, contact FCSD Packaging Engineering on the
Packaging Hotline (888-FCSDPKG) to request a packaging deviation. The request will be reviewed and evaluated
against FCSD’s packaging standards to determine if it will be granted or rejected. Suppliers will be promptly notified of
the deviation request disposition.

FCSD Distribution Network

FCSD's distribution network consists of:

• High Velocity Centers (HVC's): There are various HVC's located throughout the United States, which stock the
highest selling parts in the network.

• High Cube Centers (HCC's): There are 3 HCC's (Detroit, Memphis and Sacramento) which stock the larger parts
such as major sheet metal, bumper covers, powertrain assemblies etc.

• Low Volume Low Cube Center (LVLC): There is one LVLC located in Memphis, which stocks the smallest parts in
the network.

• National Parts Distribution Center (NPDC): The NPDC is located in Livonia, MI, and stocks slow moving parts,
current and past, large and small.

• Parts Redistribution Center (PRC): The PRC is located in Brownstown, MI, and maintains safety stock of most parts
for network replenishment and is also a cross-dock operation for distributing parts to the other network facilities.

• Ford of Canada (FOC): There are two Parts Distribution Centers that service Canadian customers; one located in
Bramalea, Ontario and the other in Edmonton, Alberta.

• Export Operations Facility: Export Operations is located in the Livonia PDC and distributes stock to locations
outside of North America. This facility exports PDC stocked parts.

• Export Consolidator: KLS is the present consolidator and they are located in Romulus, Michigan. This facility
exports Supplier Direct Ship (SDS), chemical and glass parts.

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Section 11 Service Part Packaging Specification

The FCSD Service Part Packaging Specification (Exhibit E) controls how individual service parts are packaged for
shipment to FCSD customers. Suppliers who perform the service packaging function must meet it exactly or a rejection
will be issued. Suppliers who ship stock to FCSD facilities without a complete Packaging Specification on file will receive
a Quality reject. Special attention must be given to the handling of VTA specifications as described below.

A packaging specification can be comprised of several levels including preliminary processing, sub-package, unit
container, intermediate package, masterpack/sell pack and unitization. Within each of these levels can be extra
requirements such as labels, internal protective dunnage and unique packaging instructions. Although most service parts
will not need all of these different levels, every service part will include a unit package and a unitization requirement.
Packaging Specifications are constructed using individual Package Material Specifications (refer to Section 3) that
describe the needed packaging materials or instructions.

Vendor-To-Advise (VTA) Packaging Specification Handling

VTA packaging specifications are issued whenever the FCSD Packaging Engineer does not have sufficient data to enable
the development of a complete specification. In these instances FCSD must rely on the supplier to provide part data
information.

• If the supplier can recommend packaging for the part, then submit a Packaging Specification Change Request in the
Global Service Parts Packaging System (GSPPS).

• If the supplier cannot recommend packaging, then call the Packaging Hotline at (888) FCSDPKG (327-3754) or
send an email to [email protected] to discuss the part's characteristics so a specification can
be developed.

Important: VTA's must be resolved and a firm packaging specification issued before parts can be shipped
to FCSD Parts Distribution Centers.

• SDS suppliers who ship stock directly to FCSD’s Canadian Parts Distribution Centers in Bramalea or Edmonton
must submit an FCSD Packaging Specification Change Request form BEFORE shipment to enable a complete
packaging specification to be entered into the FCSD packaging system. Shipping stock to Bramalea or Edmonton
without first having a firm packaging specification on file will result in a QC reject.

• This VTA resolution process must be completed in advance of the FCSD release ship date so that the flow of new
model parts is not impeded. Suppliers can call the Packaging Hotline if help is needed in resolving VTA
specifications. Suppliers should review the current packaging specification in GSPPS so that they can verify that firm
(non-VTA) specs are on file for service parts they are shipping. Specifications can also be obtained via the Packaging
Specification Query Tool (refer to Section 3).

Service Parts Branding

FCSD service parts are sold under three separate brands. The "Motorcraft" logo is in red, the "Ford" branded parts
display the "Ford Motor Company" Centennial Oval in blue, and the “Omnicraft” trademark is in orange. Refer to Material
Specification PRINT for illustrations of the Ford and Motorcraft brand’s graphic appearance, and to Material Specification
LSB0001X for the Omnicraft brand’s graphic appearance.

Motorcraft branded parts service Ford and Lincoln-Mercury vehicles as well as other OEM vehicle application for general
products. On the other hand, Ford branded parts are sold only through Ford and Lincoln-Mercury dealers and can be
used only for those vehicles. The Omnicraft brand services all makes and models, not just Ford Motor Company products.

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Section 11 Service Part Packaging Specification

Note: Use of non-Ford Motor Company graphics is strictly prohibited, on the external container, internal (sub-packages
and dunnage) materials and on the part, except for any Ford authorized dual labeling programs or other waivers
to this requirement as dictated by the FCSD Business Development Office. The brand for service parts is always
specified on the individual Service Part Packaging Specification and that brand must be strictly followed.

This policy applies to both Parts Distribution Center stocked parts and parts shipped directly to FCSD customers by SDS
suppliers. Some standard packaging materials are supplied with the brand graphics pre-printed on the containers such
as decorative folding cartons (Material Specification F-MFSER) and small decorative poly bags (Material Specification
F-MFPOLY). On these pre-branded containers the part nomenclature can be either imprinted or applied using a plain
white label (Material Specification F-MFLSER).

Generally, all other packaging materials are supplied plain, without pre-printed graphics. Examples include corrugated
cartons, large poly bags and pouch paper. Plain containers always require the application of a pre-printed graphic
brand part nomenclature label in order to satisfy the branding requirements of the part. Refer to the Ford and Motorcraft
Labels Material Specification F-MFLSER. If a corrugated carton does require a graphic imprint it will be shown on a
Package Material Specification. Every service part Selling Unit Container and Masterpack/Sell Pack must display the part
nomenclature as detailed in Material Specification number PRINT.

FCSD Packaging Engineering requires that security features must be in place on all Ford ,Motorcraft and Omnicraft
branded packaging materials. FCSD Packaging Engineering is responsible for approving any security features on these
materials and will work with material suppliers to implement them on an ongoing basis.

Part Dimensions and Part Weight

Every Packaging Specification must include both the physical part’s dimensions, the bare part’s weight and the “unit
packaged” part’s weight.

• The part dimensions must be taken from the perspective of how the part sits inside its unit container, and for tape
identified (unpackaged) parts how the part will sit in the PDC bin location. Part dimensions are critical for two reasons:

• Parts with multiple units of issue and Kits: When measuring these parts, all of the parts or all of the kit components
must be measured together as they sit inside the unit container.

• A Bolt with a unit of issue of 5 requires that all five bolts be measured together as they sit inside the unit container
instead of measuring just one bolt.

• A Kit requires that all of the kit components be measured together as they sit inside the unit container instead of
measuring just one of the kit components.

• Part dimensions are critical for two reasons:

• For packaged parts it identifies the amount of void (empty space) inside the part’s unit container, which is needed
when evaluating internal dunnage requirements or to facilitate future carton consolidation efforts.

• For tape identified (unpackaged) parts it enables the PDC Planograph System to properly stock the part in
the warehouse.

• The “packaged part weight” must be determined by physically weighing the completed package (refer to Exhibit L for
packaged part weight tolerances) and is critical for the following reasons:

• Each unitization method (pallet, basket, rack) has a weight limit. The Packaging System uses the packaged
part weight to calculate the total unitized weight, based on the quantity being specified, to ensure those limits are
not exceeded. Failure to stay within these weight limits when developing packaging specifications has severe health
and safety risks.

• The PDC Planograph System uses the weight to select the optimum warehouse bin location in which to store
the part.
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Section 11 Service Part Packaging Specification

• PDC Traffic Systems uses the weight to determine freight charges.

• Packaging engineers use the weight to better evaluate the appropriateness of the packaging being specified.

PDC Planograph System

The PDC Planograph System uses the physical dimensions of the unit container, or the part itself in the case of tape
identified parts, to determine which PDC building (HVC, HCC, LVLC or NPDC (refer to Section 10)) to stock the part and
to determine the best sized bin within that building for ease of picking. The packaged part weight is also a factor in bin
selection for health and safety and ergonomic purposes.
Container Labels
Every container (selling unit, intermediate, masterpack/sell pack and unitization) and tape identification (Material
Specification LSB0003-6) must display a part nomenclature label that is in compliance with Material Specification
number F-MFLSER. That specification shows all the required data elements for the part nomenclature including the font
size of each element and how they are formatted on the label. The size and quality of these data elements is critical to
customer satisfaction and non-compliance with the requirements of the PRINT spec will result in rejection of the stock.

• Handwritten identification, markovers or changes to printing with crayon, ink markers, or any other devices
are not permitted on unit container labels.

• An exception to this requirement occurs when there is a partial masterpack. End-of-release "partial" masterpack
quantities must be appropriately modified with a heavy ink marker and illustrated to show the change from the
standard masterpack quantity to the actual quantity in the container. Refer to the "Masterpack Part Nomenclature
Label" section in the PRINT Material Specification.

• The unit and masterpack/sell pack container label universe is found in Material Specification number
F-MFLSER and consists of both Ford and Motorcraft graphic labels and plain white labels, and in Material
Specification LSB0001X for Omnicraft graphic labels.

• Tape identification labels are found in Material Specification LSB0003-6. These are the labels that are affixed
directly onto individual service parts that require no protection, such as steel brackets, tubes, hoses etc.

• All container part nomenclature labels must be purchased from FCSD’s designated single source supplier,
CCL Design, as detailed in Material Specifications F-MFLSER, LSB0003-6, LSB0001Y and LSB0001X. Single
sourcing is required because of imbedded security features that are proprietary only CCL Design and to ensure
consistent label quality.

• Since labeling is a general requirement for all service parts, the F-MFLSER container labels may not be called
out on individual service part packaging specifications, although with the launch of the new GSPPS system
packaging specifications will begin to show the labels. If labels are not specified on some packaging specifications, it
is the responsibility of the Total Supplier or Packager to select the appropriate container label subject to the following
requirements:

• Packaging materials that are pre-printed with Ford or Motorcraft graphics, such as decorative folding cartons
(F-MFSER) and decorative poly bags (F-MFPOLY), must use plain white labels (LSJ0001-LSJ0011 Series shown in
the F-MFLSER spec), although imprinting the part nomenclature on these materials is preferred.

• Plain packaging materials (i.e. corrugated cartons, plain PB1 polybags, pouch paper) always require a graphic label
that matches the branding of the part.

• With the launch of GSPPS there is now only one label size (LSB0001U and LSB0001V) that can be used on
corrugated cartons and the label must be affixed to the smallest carton panel.

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Section 11 Service Part Packaging Specification

Note: Labels can be affixed to the flap on a full overlap slotted carton. On a regular slotted carton, the label
must be affixed to the carton’s minor panel and never the flaps. If the smallest carton panel is too small
to accommodate the LSB0001U or LSB0001V label without overhanging onto a carton edge, then it must
be positioned on the top of the carton as close as possible to the edge of the smallest carton panel, either
parallel to or perpendicular to that panel, depending upon the size of the carton. Under no circumstances can
the label overhang onto an adjacent carton panel in order to force it to fit on the smallest carton panel. Refer to
the Print (new) Material Specification for illustrations of label placement for these conditions.

Orient the label on the carton panel so that its long dimension will be parallel to the bin shelf as the carton would be
sitting in the bin.

Exception: Selected part commodities may require the use of specific non-standard part nomenclature container
labels. In those situations the unique label numbers will be shown in service part packaging specifications.
Examples include the L1194SC (a unique label for select foam wrapped bumper covers), and L1582 (used
on FCSD Accessories and Ford Component Sales licensed parts).

• These labeling requirements apply to all service parts including parts stocked in FCSD Parts Distribution Centers,
parts shipped directly to FCSD customers by prime (SDS) suppliers or parts shipped on an emergency basis by
any supplier.

Bar Codes
Every service part requires three different bar codes on its unit container part nomenclature label or tape identification
label and also on its Masterpack or Sell Pack container label, if applicable (refer to the Material Specification
PRINT). The bar codes are used by FCSD’s customers, retail outlets and the PDC’s during the stockkeeping and parts
picking operations.

Incorrect or un-scannable bar codes will result in rejections. Examples are poor print quality or because they do
not meet the construction requirements of the Material Specifications below. Print heads must be clean to ensure a
quality bar code. Following are the bar codes that are required on each Unit Container label, depending upon the part’s
branding:

• Ford branded parts require a 2D bar code and two 3 of 9 bar codes, one encodes the Ford service part number, and
one encodes the FINIS number. Total Suppliers, Packagers and SDS Suppliers must ensure that they are following
the GLOBAL2D Material Specification to create the 2D bar code, and the L1569 Material Specification exactly with
regards to bar code structure and bar code sizing. L1569 also includes a bar code matrix that will ensure the largest
size bar code will be printed on the labels.

Note: Since this is a general requirement for all Ford branded parts, individual service part packaging
specifications will not call out the GLOBAL2D or the L1569 bar code labels.

• Motorcraft branded parts require a 2D bar code, a UPC bar code, which encodes a unique number dedicated to that
particular service part, and a 3 of 9 bar code of the FINIS number. UPC bar codes are used on Motorcraft branded
parts due to their retail nature. Total Suppliers, Packagers and SDS Suppliers must ensure that they are following the
L1522 Material Specification exactly with regards to bar code structure and sizing.

Note: Since the FCSD Packaging Specification System mechanically generates the unique UPC code numbers
when detecting the presence of the L1522 label, individual service part packaging specifications for all
Motorcraft branded parts must call out the L1522 UPC bar code label.

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Section 11 Service Part Packaging Specification

Bar Codes on Masterpacks and Sell Packs

• Ford branded Masterpack Labels require the same three bar codes as is shown on their unit container labels.
• Motorcraft branded Masterpack Labels require a 2D bar code, but do not display a UPC bar code and instead must
display a 3 of 9 bar code of the Ford Service Part Number, and also a 3 of 9 bar code of the FINIS number.
• Sell Pack Labels require a 2D bar code, a 3 of 9 bar code of the FINIS number, and an I 2 of 5 bar code.

The following describes the structure of FCSD Packaging Specifications:

Part Weight
In the Service Parts Details section of the GSPPS Packaging Specification there are two data fields for part weight; the
first is for the Bare (unpackaged) Part Weight, and the second is for the Packaged Part Weight. The latter is the total
weight of the individual part in its specified selling unit container, it is not the weight of the Masterpack or pallet load.

Preliminary Processing (Level 10)

The first packaging level is preliminary processing and it includes the following items:

• The physical dimensions of the part.

• Any processes done to the part prior to insertion into its unit container:

• Ferrous metal parts require the application of various corrosion preventative methods. (Refer to Exhibit K).

Note: Such corrosion preventative products shall not present a health hazard other than mild, reversible irritation
to the skin or eyes, as a result of handling affected parts, nor contain substances that are prohibited by the
current release of the Ford Restricted Substance Management Standard (RSMS; WSS-M99P9999-A1).
The amount of corrosion preventative products applied to the part must not exceed that which is minimally
required to ensure adequate corrosion prevention.

• Certain safety items (brake lines, fuel lines, etc.) need to have openings plugged to prevent debris from entering the
part cavity.

• Greasy/oily parts may need to be bagged or wrapped in a greaseproof barrier to prevent soaking the unit container.

• Studs and other protrusions need to be covered to prevent carton puncture or damage to threads on tape-identified
parts.

• A tape identification label (refer to Material Specification LSB0003-6) for parts that are durable enough to not
require any protection but only need the label for part identification and branding purposes.

Note: When a part is specified as “tape identification”, then its part dimensions must be shown in the Unit
Container level of the packaging specification. This is necessary to enable the PDC Planograph System
to determine how/where to stock the part as described above.

• It is the service parts packager’s responsibility to ensure that all parts that demand the use of lubricating or flushing oil
are properly drained before unit packaging. Failure to follow that process could affect the Quality status of the supplier
and any returns will be at the supplier's expense.

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Sub-Package (Level 20)

The second packaging level is reserved for those parts needing a specific sub-package, such as some chemical
products, that would be included inside the part’s selling unit container. This level is rarely used and most sub-packages
are shown as extra requirements within the selling unit container.

Selling Unit Container (Level 30)

The third packaging level is the selling unit container. Packaging specifications must be designed to contain the selling
unit of issue that is released by FCSD Product Analysis (refer to Section 10).

• Selling Unit Containers are the individual part containers that are delivered to the end customers. This level also
includes internal dunnage protection, exterior container labels and any special packaging instructions as necessary.

• Selling Unit Containers must display a bar code as described above under the heading “Bar Codes”.

• Motorcraft branded parts will always specify the L1522 UPC bar code in this section.

Special note regarding container closure

FCSD Packaging Engineering generally does not dictate corrugated carton closure methods except on select parts
where a particular method, such as banding, will be shown on the part’s packaging specification.

• Under no circumstances is it acceptable to close a regular slotted carton (RSC) using staples.

• Banding is prohibited on RSC style cartons, unless specifically authorized on packaging specifications by FCSD
Packaging Engineering.

• The packager is responsible to choose the closure method and must ensure that cartons will remain securely
closed throughout the FCSD distribution network until final delivery to FCSD’s customer. Certain Package
Material Specifications may require a specific closure method due to the nature of the packaging materials being
used. When not specified, though, the packager is expected to select the best closure method for its particular
packaging operation.

• FCSD’s Contract Packagers are required to use reinforced water activated tape when closing corrugated cartons.
Refer to Material Specification WAT.

• Die-cut corrugated cartons with a locking tuck flap do not stay securely closed in FCSD’s distribution network and
must always be secured with tape. For this reason this expensive style of corrugated container is discouraged.

• During normal handling, storage and shipping, closures or other protective devices cannot cause safety hazards or
damage to the product.

• Closure failures will be the responsibility of the supplier/packager and will result in the issuance of quality rejects.

Note: For FCSD Contract Packagers when using sealing tape to close a corrugated container, only brown tape is
acceptable, no other colors are allowed. Under no circumstances is it ever acceptable to cover a unit container
part nomenclature label with sealing tape.

Intermediate Package (Levels 40 & 50)

Certain categories of parts, such as spark plugs, may require intermediate containers as directed by FCSD Marketing.
These containers are generally display type packaging used to facilitate sales to dealers and other high volume retail
outlets. These levels are rarely used.

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Masterpack Container (Level 60)

Masterpack containers, also referred to as “overpack” containers, are FCSD’s internal shipping containers. They facilitate
stock shipments of small service parts between FCSD’s facilities and enable efficient receiving and stockkeeping within
the PDC’s. Large and/or heavy parts will not be specified to a Masterpack carton. Masterpacks can sometimes also be
shipped to FCSD customers, although this is generally not the case. Masterpacks are designed to contain a specified
number of selling unit containers and are subject to the following requirements:

• Masterpacks cannot weigh more than 25 lbs.

• Masterpack labels must conform to the labeling requirements shown in the Material Specification PRINT on page 13.

• The Masterpack label must be a graphic label that matches the branding of the service part, i.e. a Ford branded part
will display a Ford branded label on the Masterpack and a Motorcraft branded part will display a Motorcraft graphic
label on the Masterpack.

• See Material Specification PRINT for specific requirements regarding the bar codes that are required on Masterpack
and Sell Pack labels. The bar code will be used by FCSD PDC’s during the stockkeeping and parts picking processes
and by some FCSD customers on selected high volume Motorcraft parts.

• Masterpacks containing materials that are described as hazardous in the Code of Federal Regulations, Title 49, need
to follow the Department of Transportation regulations governing the packing, handling, billing, labeling and marking of
them. The supplier is responsible to make sure that all labeling requirements are followed.

Unitization (Level 70)

Unitization refers to the different methods of transporting selling unit containers, and masterpack/sell pack containers
(when applicable), from T & P role suppliers into and between FCSD facilities, and sometimes directly to FCSD
customers. Possible unitization methods include pallets (wood or corrugated), pallet ship tubes (pallets affixed with
corrugated walls and a lid), returnable steel baskets (ZE21) and returnable steel racks (PRC1). Use of other non-
standard returnable containers is prohibited unless approved by FCSD Packaging Engineering.

This level of the Packaging Specification will include both the required unitization method and the total number of Selling
Unit Containers on it, which is referred to as the unitization quantity. Unitization materials and shipping loads are subject
to the following requirements:

• All standard pallets must follow the exact construction as detailed in Material Specification 1660-1.

• VNDR1 pallets must be designed to be mechanically handled with material handling equipment (fork trucks, pallet
jacks etc.) This will ensure that pallets have the required
• minimum 3-5/8″ under clearance
• minimum 28″ for fork entry
• four-way entry, double-faced with a non-reversible type runner.

Note: Any shipments that do not meet the above requirements and need corrective rework by the Ford Customer
Service Division will be issued a Shipping Conformance Report (refer to Exhibit F). The supplier will be
expected to pay for any rework charges and this can affect the supplier’s Quality status.

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• All pallet loads of service parts must be secured using stretch wrap per the #1690 Material Specification. The use of
bands to secure product on pallets is prohibited unless specifically approved by FCSD Packaging Engineering on a
part commodity exception basis or as may be required on a Package Material Specification that is included on service
part packaging specifications.

• Banding pallets contributes to carton damage and stretch wrap provides superior containment of product
resulting in more stable loads and a reduction in Health and Safety concerns.

• This is a general FCSD standard that applies to all pallets, and Material Specification 1690 will not appear on
individual service part packaging specifications.

• This requirement applies to both corrugated cartons and unpackaged (tape identified) parts on pallets.

• Packaged product (selling unit and masterpack containers) cannot overhang the pallet in any direction.

• Packaged product cannot exceed 42″ in height from floor to the top of the load in order to fit into existing PDC storage
locations.

Notes regarding pallet patterns:

• Packaging Specifications will always include a pallet pattern identifying the number of containers per layer
and the number of layers high on the pallet, which has been developed to meet the above restrictions.

• When it is necessary to use an irregular pallet pattern, only the total number of containers will be shown on
the specification.

• The assigned pallet quantity will always be the maximum number of selling unit containers or masterpacks/
sell packs that will fit the available pallet space, subject to the above restrictions. This quantity will rarely match the
release quantity suppliers receive from FCSD. It is needed, though, in order to ensure that full utilization of the
available pallet space is used if the release quantity is high enough.

• All material must be specified to the standard 1660B pallet unless the package exceeds the physical dimensions
or weight limit of the pallet. For heavier parts whose pallet load exceeds the 1,295 lbs. weight limit for the 1660B,
the durable 2290B wood pallet must be used (for product weight totals between 1,296 lbs. and 2,500 lbs.

Note: FCSD’s shelving has a 5000 lbs. weight limit; so individual pallet loads on standard sized pallets (1660B, 1660A
or 2290B, 2290A) cannot weigh more than 2,500 lbs. since generally two pallets are placed in one shelf opening.

• Use of non-standard pallets by total suppliers is acceptable when the unit container or bare (tape identified) part will
not fit on a standard pallet, or when it is more economical to use a vendor supplied pallet.

• Contract packagers must use standard pallets per the 1660-1 Material Specification.

Note: Vendor supplied pallets will generally be specified using the material number “VNDR1”, unless a
Total Supplier or Packager requests a specific number be assigned for their unique pallet. When
this material number is used the pallet size will be displayed on the packaging specification and the
pallet material and style will be noted in the comments section of the packaging specification.

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• Pallet ship tubes are to be used for bare (tape identified) parts and parts that are packaged in poly bags that are too
large to fit into masterpack.

• ZE21 returnable metal baskets are reserved for bare metal parts that are either too heavy or too large to fit into a
masterpack container.

Note: Individual parts going into a ZE21 cannot exceed more than 25 lbs. Individual bare metal or packaged parts in
excess of 25 lbs. will be specified to a pallet.

• PRC1 returnable metal racks are used for individual bare (tape identified) parts and selling unit containers that are too
large, heavy or awkward to fit on any other unitization method. Typical parts that will be specified to PRC1 racks are
major sheet metal crash parts, large heavy bare metal parts, and foam wrapped bumper covers.

How to obtain PRC1 Racks, associated Rack Liners and ZE21 Baskets (refer to Exhibit H for illustrations of these
containers):
• When PRC1 racks or ZE21 baskets are required on FCSD Packaging Specifications, order from Schneider Logistics
via e-mail at [email protected]. When placing an order, the quantity on hand and daily usage must be noted.

• Corrugated rack liners consist of an L2 for the bottom and L3’s for the sides, front and back of the rack. Suppliers
can request rack liners by contacting Steven Nelson of Veritiv at 877.973.3903 who will coordinate with PRC for
distribution of used liners when available and the purchase of new liners when required.

Note: Rack liners are required for any parts that could potentially protrude the rack in any direction. It is the
supplier’s responsibility to ensure the rack liners are always used in these situations and that all
openings into the rack (front, back, sides and bottom) are properly lined. The top of the rack is not to
be covered with a liner. Rack liners are not included on individual service part packaging specifications.

Weight Restrictions For Unitization Methods (Pallet, Tube, Basket, Rack)

• For weight limits on FCSD’s standard expendable pallets and VNDR1 (miscellaneous non-standard pallets) refer to
Material Specification 1660-1.

• For weight limits on FCSD’s heavy-duty pallets refer to Material Specification 2290.

Unitization Method Weight of Unitization Max Weight Allowed on Total Max Weight, Including
Method (in lbs). Unitization Method (in lbs.) Unitization Method Weight (in lbs.)
ZE21 basket 470 2,230 2,700
PRC1 rack 690 1,310 2,000
HVC34 basket 120 1,800 1,920

Note: These weight limits are needed for safety purposes to ensure the integrity of material handling equipment and
shelving/racking used in FCSD’s Parts Distribution Centers. The above weight restrictions supersede all other
Ford Motor Company documentation including individual Service Part Packaging Specifications. If a current
Packaging Specification calls for a pallet quantity that will result in a total pallet load weight exceeding the above
limits, then the shipping Supplier/Packager must submit a Packaging Specification Change Request form to
reduce the pallet quantity to a level that will meet the weight limit above for the pallet that is specified.

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Section 12 Service Part Packaging Specification Development Process

FCSD Packaging Engineering

The goal of the service parts packaging specification development process is to specify the least cost packaging that will
ensure damage-free delivery to FCSD customers.

FCSD Packaging Engineering retains ultimate responsibility for all Service Parts Packaging Specifications and oversees
the entire packaging specification development process.

• All new model part packaging specifications and requests to change existing packaging specifications for parts sourced
to Total Suppliers must be processed and input into the Global Service Parts Packaging System (GSPPS) by FCSD
Packaging Engineering. Total Suppliers must submit “Packaging Specifications” for new model parts and/or changes to
existing specifications via GSPPS.

• FCSD’s Contract Packagers are empowered to develop and enter only new model packaging specifications in GSPPS
for parts that are assigned to them.

• All changes to existing packaging specifications from Contract Packagers are processed and input by FCSD Packaging
Engineering in GSPPS; Packagers are strictly prohibited from changing existing packaging specifications on their own.

Packaging Materials Selection Process

In order to achieve the lowest cost packaging specifications, packaging materials must be selected in the following order:

• Corrosion Prevention - All bare ferrous metal parts must be protected from corrosion, which can be accomplished
in a variety of ways including painting, VCI (Volatile Corrosion Inhibitor) materials (refer to Material Specification 1379)
or other available corrosion preventative materials. (Refer to Exhibit K).

• If not already required on the engineering drawing, painting (electro coating) is only specified for large bare metal
panels and sometimes brackets where part functionality is not compromised. Painting is the most effective corrosion
preventative available, but is also the most costly and is therefore reserved for only selected part commodities.

• FCSD generally does not specify oil since that would also require the part to be wrapped in a greaseproof barrier or
a poly bag to prevent saturating the part’s unit container, which adds cost.

• Tape Identification - If a part is durable enough to withstand the rigors of FCSD’s distribution network without having
any protective packaging around it (brackets, pipes, hoses etc.), then it must be specified to tape identification (refer
to Material Specification LSB0003-6).

• Stenciling is a form of tape identification where the part number is painted or stenciled directly on the part and this is
generally reserved for parts that are stored outside such as truck frames (refer to Material Specification T-2).

• Some tape-identified parts may require stud protection or foam wrap covering over sharp edges to prevent handlers
of the part from getting cut.

• Safety items, if not already required on the engineering drawings, will require that openings be plugged to prevent
dirt and debris from entering the part cavity (brake lines, fuel lines etc.)

• Poly Bags/Pouch Paper - Parts that cannot otherwise be tape identified but that require only minimal protection are
specified to poly bags.

• Small parts that are too small or convoluted to be able to tape identify or that only need surface protection are
specified to decorative poly bags (refer to Material Specification F-MFPOLY).

• Larger parts that only need surface protection to keep from getting scuffed or scratched or that are not appropriate
for tape identification are specified to FCSD’s large plain poly bags (refer to Material Specification PB1).

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• Long narrow parts that only require surface protection but that are too narrow for PB1 series poly bags are specified
to pouch paper (refer to Material Specification 1675).

• Folding Cartons - Small lightweight parts that require some measure of protection beyond just surface protection are
specified to decorative folding cartons (refer to Material Specification F-MFSER).

• Corrugated Cartons - Parts of any size that need more protection than a poly bag or folding carton are specified to
corrugated cartons.

• The corrugated carton selected must be the best fit for the part and any internal dunnage if utilized.

• Corrugated cartons are required to be durable enough to be stacked (loose) on a pallet; they are generally
not specified to a masterpack.

• Sufficient internal dunnage protection is required to prevent damage caused by internal part movement.

• Crushed and/or torn cartons are not acceptable either in the Parts Distribution Centers or for final delivery to
FCSD customers.

• The least cost corrugated carton is a singlewall regular slotted carton (RSC) style where the flaps meet in the middle
of the carton opening.

• This style requires that the carton be stacked on its flaps on the specified pallet. This is necessary because the
carton strength is in the depth dimension and if stacked on its side the carton flaps can pop open on the pallet.
This is especially a concern on high volume parts where maximizing the pallet density is desirable.

• This style carton must only be closed using sealing tape, never staples and only banding when specified by FCSD
Packaging Engineering.

• Heavier parts may require that the carton be constructed using doublewall material to ensure the carton holds up
and the part does not puncture the carton walls.

• A full overlap slotted carton (FOL) style, where the flaps completely overlap each other over the carton opening,
provides the most flexibility although it is slightly more costly than the RSC carton.

• An FOL is stronger than an RSC because it has more corrugated over the carton opening.

• It can be stacked in any orientation on its specified pallet.

• It often eliminates the need for costly internal dunnage support.

• It can be closed using staples, sealing tape, or banding (if banding is specified on the Packaging Specification).
When using sealing tape only clear or brown tape is acceptable, no other colors are allowed. Under
no circumstances is it ever acceptable to cover a unit container part nomenclature label with sealing tape,
regardless if it is clear or brown.

• As with RSC cartons, heavier parts may require the carton to be constructed using doublewall material.

• A one-piece folder (OPF) or a creased sheet (corrugated sheet folded in half) carton style is effective to package
very thin parts that require more than poly bag protection. Gaskets, plates and thin panels are examples of part
commodities ideally suited for this carton style.

• The most costly corrugated carton style is a die-cut carton because of the need for expensive unique cutting dies that
reside with only one supplier.

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• This style is used only in very limited cases where the part being packaged is best protected using this custom
design, its use would prevent the need for other expensive internal dunnage materials or where a supplier gains
high process efficiencies (labor savings) by using it instead of a standard carton style.

• Foam Wrap - This packaging material is used on large parts where the surface protection needed cannot be
accomplished with just a poly bag.

• Foam wrap is the standard packaging for the plastic bumper cover commodity (refer to Material Specification 2280).

• It is also effective to cover sharp edges of portions of large tape identified parts.

• Wood Crates - This packaging material is used for large parts that cannot be effectively contained inside a corrugated
carton and whose heavy weight requires the individual container to be forklift accessible.

• Returnable Containers are used for select commodities were the return of the core part is used for remanufactured
or warranty program.

• The nature of the service parts distribution business generally precludes the use of returnables as selling unit
containers except for specific programs that are established by the division. However, FCSD does specify certain
returnable unitization materials that are used only between its facilities and the supply base.

• FCSD has established a warranty return process for selected transmission assemblies that are specified to
returnable plastic trays as the selling unit container. This is possible because customers need to return these parts
to the warranty center to receive credit and so the Division is assured of getting the expensive trays back for reuse.

• FCSD’s returnable metal basket (Material Number ZE21) is reserved for tape identified metal parts that are either
too heavy or too large to fit into a masterpack container.

Class “A” Surface Parts Protection

Class “A” parts are defined as any part with surfaces that are visible on either the interior or exterior of the assembled
vehicle. When developing packaging specifications it is imperative that all Class “A” part surfaces and any metal parts with
machined surfaces are well protected;

• Parts with Class “A” surfaces that are packaged in corrugated cartons may also require a poly bag sub-pack to
prevent abrasion from the interior carton walls.

• Special care is needed when packaging metal parts to identify any portion of those parts that might be Class “A”
surfaces, i.e. seat frames with seat buckle assemblies attached, exhaust pipes with chromed tips etc.

New Model Part Packaging Specification Development Process

Total Suppliers and Supplier Direct Ship (SDS) Suppliers

FCSD Packaging Engineering work directly with Total Suppliers and SDS Suppliers to develop and input packaging
specifications for new model parts subject to the following parameters:

• Generally FCSD will defer to the packaging that the Total Supplier and SDS Supplier wants to use provided the
requested materials meet FCSD’s packaging policies and standards. This is done because the supplier is in the best
position to know how fragile their parts are and the degree of protection that is required, and using materials already
in the supplier’s universe minimizes packaging cost.

• FCSD may decline the supplier’s materials because they are deemed not robust enough to survive in the FCSD
distribution network.

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• Supplier cartons may be too oversized for the part and would require costly internal dunnage to stabilize the part or
would have a negative impact on transportation and storage costs.

• Supplier graphics and miscellaneous markings are never allowed on any packaging materials used in the FCSD
distribution network.

• Total and SDS Suppliers must submit a Packaging Specification Change Request via the FCSD Global Service
Parts Packaging System (GSPPS) (refer to Section 2) in order to communicate specification data for new model
parts, and also to request any changes to existing FCSD Packaging Specifications.

Requests to add never before used packaging materials into GSPPS must be submitted through the following
GSPPS Material Submission website: https://cdis2.com/gsppsmaterialsubmissions/. The supplier password is
gspps2019. A training video is available on this website to assist users on how to complete the form. Please
note that two different photos of the packaging material are required. These photos are needed so that the
packaging material can set up correctly in GSPPS. Photos must be in the following format: jpg, png, gif or bmp.
Once you have submitted the form, Global Packaging Engineering will review your request. You will then receive
an email notification either with the newly assigned GSPPS material number, or a reasoning why the request was
denied. Each new packaging material requires a separate form submittal.

Requests to edit an existing packaging material in GSPPS must be submitted within GSPPS. Click on MASTERS
in the top tool bar, then select MATERIAL MAINTENANCE in the drop down menu, then click EDIT MATERIAL in
the action field. Type in the GSPPS material number that requires changes, click search, and then select the
material number in order to see the material details. Then adjust any editable fields on the form and submit for
approval. Global Packaging Engineering will review your request, and then you receive an email notification either
approving or denying your edit request. Requests submitted through GSPPS for a new packaging material number
will be denied, and the user will be directed to the GSPPS Material Submission website detailed above.

• FCSD may return change requests for additional information or to reject the request entirely. In those situations
phone contact (packaging hotline 888-327-3754), sample part reviews or meetings with FCSD Packaging
Engineering may be required in order to finalize the packaging specification. For this reason change requests
must be submitted well in advance of the scheduled ship date.

• Once the specification has been approved by the FCSD Packaging Engineer it is input into GSPPS and the
requestor submitting the change request form will be notified via email and advised to access the packaging
specification in GSPPS to review it before the first shipment is made.

• It is very important to note that VTA (Vendor-To-Advise) specs are not complete packaging specifications
and they must be firmed up (a complete spec input) using the Specification Change Request process
described above BEFORE any stock is shipped. If stock is shipped with a VTA spec on file then the shipment
will incur a QC Reject (refer to Section 11).

Secondary Suppliers/Packagers
FCSD’s Packagers are empowered to develop and input new model packaging specifications directly into GSPPS for
all parts sourced to them. FCSD Packaging Engineering has provided many tools to help facilitate this process, which
are all contained on the Packager Portal. Packagers are expected to especially use the commodity standards tool and
the damage claims history database to help ensure consistent and appropriate packaging specifications are being
developed. FCSD Packaging Engineering oversees this specification development process in the following ways:

• Selected parts audits in the PDC’s

• Reviews of customer damage concerns on parts specified by the Packagers
• Periodic visits to the Packager’s location.
• Monthly group meetings with the Packagers, FCSD Management and Package Materials Suppliers.

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Package Material Suppliers

FCSD Packaging Engineering makes extensive use of its Package Materials Suppliers both in its research and
development efforts and in solving particularly challenging packaging issues. These suppliers have the expertise and
the knowledge base to help ensure that FCSD is utilizing the full array of materials and processes available within the
packaging community. They are an invaluable piece of the Packaging Specification development process

Maintaining Existing Packaging Specifications

FCSD’s goal is to write the optimum new model packaging specification from the start so that it would never have to be
changed. However, new model specifications must be maintained and changes are required for a variety of reasons to
ensure that the best packaging specification is always on file:

• Resourcing - Service parts are re-sourced from one supplier to another for any number of reasons and when this
happens it sometimes requires a change in the packaging materials that are specified.

• Changing from one Total Supplier to another usually results in the new supplier wanting to use the materials that
they have in-house as described above.

• Resourcing from a Total Supplier to a Packager generally will require a change since Packagers are constrained to
a single source for their corrugated carton universe, whereas Total Suppliers are not.

• Frequently resourcing between Packagers results in changes to improve a deficient spec that was being used by
the previous packager.

• Damage Concerns - FCSD Packaging Engineering is advised of damage concerns that are perceived to be
the result of deficient packaging from a variety of sources including FCSD customers (dealers, FAD’s etc.), PDC
personnel, Ford District Sales Offices, FCSD Product Analysts and Ford Product Development Engineers. All
concerns are investigated and packaging upgrades are implemented as necessary.

• Special Projects - FCSD Packaging Engineering is continually evaluating its packaging materials and processes
for possible cost savings, which would result in packaging specification changes. Examples include consolidating
the standard container universe (corrugated cartons, folding cartons and poly bags) to achieve process efficiencies
and volume discounts, replacing existing materials with new more cost effective materials and moving packaged stock
to tape identification or cartonized stock to poly bags to name a few.

• Research & Development - As FCSD Packaging Engineering becomes aware of new packaging materials or
processes they are researched for applicability to FCSD parts and implemented to achieve cost savings or cost
neutral packaging upgrades.

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Section 13 Service Parts Shipments Instructions

Packing Slips, Invoices, and Parts Identification Tag

It is important that all packing slips and invoices correctly describe the goods being shipped or billed. Foreign suppliers
shipping into the United States must provide a detailed parts description in accordance with U.S. Customs Regulations,
CR 141.86, CR 141.87, CR 141.88 and CR 141.89 or with the regulations in the respective importing country.

When shipping parts to any Ford Parts Distribution Center (PDC), the Parts Redistribution Center (PRC) or cross-dock
(pooling) locations, one copy of the packing slip must be in an envelope and attached to the Bill of Lading or Waybill. This
is the advance packing slip.

Furthermore, a second copy of the packing slip must be enclosed in one container clearly marked “PACKING SLIP
ENCLOSED.” When shipping full truckloads of the same stock to the PDC’s or the PRC, the packing slip must be clearly
visible when the trailer door is opened.

All packing slips, invoices, Bills of Lading and/or Waybills must exactly describe the goods being shipped or billed. Be sure
to include all items on the Bill of Lading as indicated on Exhibit B or Exhibit B1, as appropriate.

It is important to notify the carrier to deliver the packing slip envelope attached to the freight bill copy, (Exhibit B and
Exhibit B1). Any costs in processing shipments without advance packing slips will be charged to the responsible supplier.

Note: One copy of the packing slip must be attached to and listed on the Bill of Lading and one copy must be
included with the stock.

When shipping full truck or rail carloads to the PRC Sheet Metal Processing Department, it is necessary to include the
net, tare and gross weights of the shipments on the packing slips. (Codes 31-32-33 or 52 see Exhibit D, for reference).

If you are shipping for Ford Customer Service Division directly to a designated FCSD location, secondary packaging
source, dealer or other location, enclose one copy of the packing slip in a container clearly marked “PACKING SLIP
ENCLOSED.”

All packing slips and invoices must have the supplier code on each copy, be legible and include all information below:

• Readily Identifiable Packing Slip Number.

• “Ship To” Location - That location must appear exactly as shown on shipment release, Form 3086, (Exhibit C). It must
also include the correct PRC Department name and source code number and the FCSD supplier code (See Exhibit D for
reference.) Misdirected shipments will be returned "Freight Collect" to the originator. However, for non-Ford locations, the
Bill of Lading must be consigned to Ford Motor Company c/o the packager’s name, (Exhibit B1).

• “Bill-To” - The location must appear the same as it is on shipment release, Form 3086.

• 3rd party bill-to address is as follows:

Ford Customer Service Division – FCSD

c/o Powertrack
P.O. Box 3001
Naperville, IL 60566-7001

• Release Number and Purchase Order Number.

• Contents - Define how many containers there are, the type of containers and the number of packing slips. For
example, “20 cartons, 2 pallets, 8 packing slips". Also, show the number of pieces or packages on pallets when
shipping palletized material such as: “60 cartons on 3 pallets”, “1 Pallet of 30 Cartons”, etc. This information helps
to establish responsibility for any reported discrepancies.

Section 13 61
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 13 Service Parts Shipments Instructions

• Description - The part name must appear exactly as shown on the fourth line of Release Form 3086 under
the heading “Part Name.” The Bill of Lading must also describe shipments in accordance with the suitable freight
classification. Generally, it is either the National Motor Freight Classification (truck) or the Uniform
Classification (rail).

• The Part Number Ordered - This number is identified on the second line of Release Form 3086, under the heading
“Service Part Number.” However, if that area is blank, the Engineering number shown under the heading “Engineering
Part Number” must be listed. In those instances where both numbers are shown, then both must appear on the
packing slip and invoice.

• The Quantity of Goods Shipped - The quantity must conform to the terms as ordered on the release form, e.g.:

• Service Packaged Parts - These are parts released in a selling unit and may consist of a pack in a quantity of “one”,
or other than “one”. However, do not show the pieces if the unit selling pack is greater than “one”. For instance,
a supplier ships 1000 washers in cartons of 10. The supplier's packing slip shows 1000 pieces shipped and will be
keypunched as 1000 pieces. The receipt document will show 1000 pieces, but will further show it as packages of 10.
The receiving checker will receive 100 selling units of 10 and create a shipping discrepancy report for 900 selling
units short. The supplier will be paid for 100 "pieces" received.

• Bulk Packaged Parts - These packages must be shipped to the PRC or secondary sources. Additionally, since the
parts are released in pieces, always list the correct number of pieces ordered and shipped.

• Country of Origin Identification – All packing slips and invoices must be labeled with the country of origin that produces
the part being shipped, e.g. “Contents Made In *”.

* Name of the country where the part is manufactured.

• Fair Labor Standards Act Certification - In shipments to the United States invoices must contain a specific guarantee
that the seller complies with the Fair Labor Standards Act of 1938, as amended. (See FCSD Purchase Order,
Form 9043, for specific assurance required on invoices.)

• Certification of Contents - Suppliers of hydraulic brake hoses and brake fluid must have a certification appearing
on the packing slip for all shipments to FCSD facilities in North America. The certifications generally read: (Supplier
Name) certifies that all parts contained in this shipment conform to the Federal Motor Vehicle Safety Standards
applicable at the time of manufacture.

Note: Specific routing and shipping instructions are published in a separate guide by the FCSD
Transportation Department, which is located at https://mss.extspt.ford.com/sites/FCSDPSLB2B/SitePages/
PSLHome.aspx.

Special Shipping Instructions

FCSD’s Daily Parts Advantage delivery system enables it to meet its minimum stocking level objectives at the Part
Distribution Centers (PDC) and make daily delivery of parts to its customers. As part of this process FCSD issues
releases to parts suppliers more frequently and in generally lower quantities to keep inventories down. This results in
less full pallet load shipments into the PDC’s and necessitates the following special shipping and handling requirements
in order to minimize transportation costs:

• Individual containers of a single part number that are shipped via FCSD’s small package carrier must be labeled with a
shipping label. Please see the FCSD Shipping Guide for complete small package requirements at
https://mss.extspt.ford.com/sites/FCSDPSLB2B/SitePages/PSLHome.aspx.
• All shipments with at least 50% of the total specified pallet quantity going to FCSD facilities must have only one
part number per pallet. For example, if the packaging specification indicates a total pallet quantity of 100 and you
are authorized to ship 50 or more pieces, you CANNOT ship a mixed pallet load. It is important to not mix part
numbers in order to avoid re-handling and restacking.
Section 13 62
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 13 Service Parts Shipments Instructions

• When shipping small quantities of multiple parts, where no single part number exceeds 50% of its specified
unitization quantity, these parts must be mixed wherever possible on one shipping container. The load must be
identified with a "MIXED LOAD" placard placed on the same side with the shipping label. In these multiple part
small quantity situations suppliers must achieve maximum density on the shipping container by mixing the load.

Note: If a supplier has multiple part numbers that ship to one service location the supplier is required to ship the
multiple part numbers on the same truck as long as they fit and are clearly identified.

• When shipping single part orders where the release quantities are so small that the specified unitization method
(pallet/tube/basket) is not needed or practical, the order must be shipped in that appropriately sized corrugated
carton. The master shipping label must be affixed to the carton instead of on the specified shipping container. In
this situation a Packaging Deviation will not be required.

• When shipping small quantities of multiple parts to the HVC/LVLC/HCC/NPD and the PDC's direct or through PRC,
there is no limit to the number of part numbers that can be mixed on the shipping container (standard or extended
length pallets and tubes, collapsible containers, racks, or baskets).

• However, it is unacceptable to ship packaged stock that is less than 48″ on extended length pallets
or tubes.

• The load must be identified with a ”MIXED LOAD” placard placed on the same side with the shipping label.

• Separate Master Shipping Labels are required for each different part number on the pallet; it is unacceptable to
combine all the different part numbers on the pallet into one Master Shipping Label.

• Master Shipping Labels must be affixed to the outside of the pallet stretch wrap to facilitate identification and
barcode scanning.

• Never inter-mix part numbers and shipment destinations on the same pallet.

• In these multiple part small quantity situations suppliers must achieve maximum density on the shipping container
by mixing the load.

• When placing pallets in the carrier’s equipment care must be taken to ensure that they cannot shift in transit.

• When needed to stabilize the load, always double stack pallets within the truck and rail cars using load separators
so that the weight of the top pallet is evenly distributed over the bottom pallet.

• When stacking multiple pallets in a trailer or railcar the weight of the entire stacked load cannot exceed the
maximum allowable weight for the bottom pallet (refer to Section 11 under the heading “Weight Restrictions For
Unitization Methods”).

• When stacking multiple pallets use discretion to ensure that the product on the bottom pallet will not incur damage
or carton crushing.

• Whenever possible only multi stack pallets of the same size, unless the packaged product on the bottom pallet
can support the top pallet(s) weight. As an example, never stack a 1660B pallet on an extended length bottom
pallet containing lightweight parts such as headliners.

• When stacking pallets, make sure any carton labeling information is facing the outside of the pallet so that part
number information is readily visible.

• In instances when a pallet’s weight, strength or configuration prevents double stacking, the carrier must be alerted
on the Bill of Lading with a note reading “DO NOT DOUBLE STACK PALLETS.”
Section 13 63
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 13 Service Parts Shipments Instructions

Master Shipping Labels

All service-packaged materials shipped to FCSD facilities must be identified with a Master (Shipping) Label displaying
the “Ship To” location, the quantity, and the service part number. This is the same label as is used for shipments into Ford
Production facilities except the FCSD Service Part number is displayed instead of the Ford Production (Engineering) part
number.

• To facilitate identification, affix the shipping label to the upper left hand corner of the long side (48″ or 52″) of the
standard (1660B and 1660A) pallet where the main fork openings are adjacent to the stringer side of the pallet. And
on extended length pallets (>52″) place the label in the upper left hand corner on the long side of
the pallet. FCSD Packagers should refer to Material Specification L1907 for label placement illustrations on the
various shipping conveyances. Only one (1) shipping label is required on the shipping container (pallet, tube, basket,
rack, etc).

Note: Always affix the shipping label to the load face on the long (48″) side of the pallet that displays at least
one unit container label. PDC receiving and stock keeping personnel must be able to see both the shipping label
and a unit container label on the same load face that is over the main fork openings of the pallet.
It is recognized that this will not be possible on extended length pallet loads.

• To be sure of quick and positive identification, part nomenclature information and shipping destination must be of
uniform quality and must be easy to read. Handwritten identification, markovers or changes to printing with crayon,
ink markers or any other device are not permitted.

• Master shipping labels must always be adhered to the outside of the pallet stretch wrap to facilitate reading and
barcode scanning.

• Master shipping labels must never be placed over a unit container’s part nomenclature label.

Phytosanitary Wood Products

Effective October 1, 2001 the European Union (EU) is enforcing new phytosanitary regulations for the importation of
Non-Manufactured Coniferous Wood Packaging materials (NMWP). Hardwoods are exempt. The purpose of this
regulation is to prevent the importation of the pinewood nematode, a microscopic eelworm that has caused extensive
mortality in pines elsewhere in the world.

The EU allows three treatment options for coniferous NMWP: heat-treated/kiln dried, fumigation, or chemical pressure
impregnation. Treated wood must bear a mark indicating the organization that treated the NMWP and the location of that
organization, or must be accompanied by a phytosanitary certificate issued by the exporting country.

The following are special requirements for shipments known to be destined for Exporting:

• Suppliers must assure that any wood materials that are used to package service parts meet the above requirements
whenever the supplier is shipping those parts directly into the EU, bypassing the FCSD Distribution System.

• Export shipments of parts that are stocked in FCSD Parts Distribution Centers (PDC) will be the responsibility of the
shipping PDC or Export Operations facilities to ensure that pallets and/or other packaging materials are heat-treated.

North American Regulations for Solid Wood Packaging Materials (SWPM)

International Standards for Phytosanitary Measures.

• Suppliers must assure whenever shipping parts directly into North America that any wood packaging, such as pallets
and wood crating that are used to package and ship production and service parts must meet the
ISPM – 15 requirements.

Section 13 64
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 13 Service Parts Shipments Instructions

Regulation
On January 2, 2004, the United States, Canada and Mexico began enforcement of new restrictions on Solid Wood
Packing Materials (SWPM) arriving in their respective countries in order to protect against insect infestation in packaging
material. All suppliers must be in full compliance with these regulations.
Both coniferous and non-coniferous unprocessed raw SWPM such as pallets, crates, dunnage, packing blocks, drums,
cases, load boards, pallet collars and skids are required to be treated and marked under an official program developed
and overseen by the National Plant Protection Organization (NPPO) in the country of export. Non-compliant or infested
material will be refused entry.

• Ford requires adherence to SWPM for all shipments into North America. Suppliers not in conformance will incur all
associated charges for (i.e. fumigation, additional transportation, repacking, expedited shipping, etc).

Further Information:

• Program details at the USDA website:

http://www.aphis.usda.gov/import_export/plants/plant_exports/wpm/country/index.shtml

http://www.aphis.usda.gov/import_export/plants/plant_exports/wpm/index.shtml

http://www.aphis.usda.gov/import_export/plants/plant_imports/downloads/wpm_docket02-032-3.pdf

• Canadian Food and Inspection Agency:

http://www.inspection.gc.ca/english/plaveg/for/cwpc/wdpkge.shtml

Reference sites for informational purposes only:

http://www.nelma.org/inspection-programs/wood-packaging-inspection/

http://www.lefcoworthington.com/ISPM--15---Heat-Treating-Requirements.html

European Export Consolidator

Bulk packaging from various European Material suppliers that are shipped to the Export Consolidator for consolidation
into sea containers destined for Packagers in the United States must be palletized to facilitate receiving operations at the
Packager’s facility. Simply placing loose cartons into the sea container is prohibited.

Section 13 65
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 14 Network Convergence Program

Network Convergence Label Requirements

These instructions only apply to suppliers who have been notified by Schneider Logistics that they are to ship via the
“Network Convergence” thru the Origin Distribution Center (ODC) distribution network.

These are suppliers who ship stock to FCSD and/or to Ford’s production facilities. Suppliers involved in the “Network
Convergence” program will be or will have been contacted by Schneider Logistics, Inc. directly for instruction.

The “Network Convergence” program is the joint consolidation and routing of Ford production freight along with Ford
Customer Service Division parts moving out of a supplier into the ODC network managed by Penske Logistics. Obtaining
supplier bulk packaging dimensions for current service parts is important to ensuring that suppliers are allocated enough
trailer space on pick-ups. All current parts and associated part-packaging dimensions must be identified and submitted to
Penske and SLI immediately at [email protected] and [email protected]. Failure to do
so may result in delayed shipments and unnecessary premium costs. Please direct all questions and concerns regarding
this process to the email addresses noted above or call 800.222.8403.

Please refer to the Shipping Parts/Identification Label Standard (BAO-1122-L) available on the Global Terms and
Conditions website, https://web.fsp.ford.com/gtc/production/index.jsp?category=guides. These specifications provide
guidelines for shipping/parts identification labels for suppliers shipping to North American Assembly and Manufacturing
(powertrain and stamping) Plants, export freight shipped to RGL in Detroit, MI, freight shipped through an ODC (origin
distribution center) and service parts freight shipping through an ODC. Due to future shipments going through an ODC,
your facility is required to transition to the Label Standard. Any freight that is shipped through an ODC must have a
compliant Ford Motor Company Label. The label is designed to improve the productivity and controls at suppliers and
Ford Motor Company, by allowing effective and efficient capture of data for production counts, warehouse input/output,
shipper generation, forwarding, freight transfer control, receiving, and other inventory controls. Strict adherence to these
specifications for the Shipping/Parts Identification Label will benefit both suppliers and Ford Motor Company.

FCSD Service Part Suppliers

Please note all Service Parts shipping into a Penske ODC on the Network Convergence Program need to reflect the
correct packager destination on both the packing slip and also on the Master Label attached to each pallet. Include
this information on the label as boldly as possible is required and will allow the ODC distribution centers to know which
location this freight will be shipping to.

Any questions about labels please contact:

Supplier Origin Location Contacts

USA/Canada SLI Customer Service 800-222-8403 follow prompts for Ford
[email protected]
Mexico 877-236-2303, option 2
920-592-2000, extension 592-4596
[email protected]
CVN Onboarding [email protected]
Supplier Compliance [email protected]
Carrier Compliance [email protected]

Section 14 66
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 14 Network Convergence Program

Destinations Name
AF30A FCSD Parts Redistribution Center
AF30E FCSD Parts Redistribution Center
AF31A National Parts Distribution Center
DTK3A Fapco Inc.
F201C Hollingsworth Logistics Management-Warren
F201M Hollingsworth Logistics Management-Decatur
F747A Ternes Packaging-Westland
H751B Hollingsworth Logistics Group-Schertz, TX
P025A Pak Rite Industries, Inc.
T080H Howard Ternes Packaging-Monroe

If there are any questions in regards to the destinations that need to be included on the label please contact Schneider
Logistics, Inc. Inbound Customer Service Team at (800) 222-8403 or [email protected].

Master Label Example

Section 14 67
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 15 FCSD Inbound Routing Guidelines

This document does NOT cover Ford of Canada routing. Please see Ford of Canada Routing Instructions if release
destination is Ford of Canada.

All Inbound moves with 862 releases must be confirmed and managed via Schneider Logistics (SLI) Collaborative
Visibility Network (CVN). If you need access to CVN, please contact [email protected].

For complete shipping and routing guidelines, please see Ford Customer Service Division (FCSD) Supplier Shipping
User Guide at https://mss.extspt.ford.com/sites/FCSDPSLB2B/SitePages/PSLHome.aspx.

Ford Customer Service Division (FCSD)

Suppliers can access the FCSD Supplier Shipping User Guide via: Covisint / Ford Supplier Portal

Ford Supplier Portal:

1. Log onto Covisint
2. Click "FSP (Ford Supplier Portal)"
3. Click "Applications"
4. Click "Ford Customer Service Division (FCSD) Purchasing"
5. Click on "Transportation network Integrator"
6. Click on Non-North American Suppliers or North American Suppliers
7. This brings you to the Routing & Shipping information section, click on Supplier Shipping User Guide or SDS Supplier
Routing Guide to review the appropriate Shipping Guidelines.

Direct Link to the FCSD NA Supply Chain Management Resource:

https://mss.extspt.ford.com/sites/FCSDPSLB2B/SitePages/PSLHome.aspx

Then follow steps 5 through 7 from above

Section 15 68
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Section 16 FCSD Supplier Compliance Program

In October of 2009 Ford Motor Company implemented a change to the supplier compliance program. The shipping
compliance program measures compliance with the FCSD Supplier Guidelines and Routing Instructions established by
Ford Motor Company and Schneider Logistics. If a supplier does not ship in accordance with the applicable Shipping
Guidelines and/or Routing Instructions, the following action will be taken:

• The first time a noncompliant condition is identified, a warning letter will be sent to the supplier.

• As repeat non-compliant conditions are identified, a report will be sent to the supplier to communicate that a debit will
be generated.

• The categories that fall into the Supplier Compliance Chargeback Process and for all noncompliance conditions/
requirements can be found in the Supplier Shipping User Guide at https://mss.extspt.ford.com/sites/FCSDPSLB2B/
SitePages/PSLHome.aspx

Questions regarding this program can be sent to [email protected].

Section 16 69
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Exhibit A Page intentionally left blank

Exhibit A 70
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Exhibit A1 Page intentionally left blank

Exhibit A1 71
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Exhibit B Straight Bill of Lading

Exhibit B 72
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Exhibit B1 Straight Bill of Lading

Exhibit B1 73
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Exhibit C Material Shipment and Planning Release

Exhibit C 74
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Exhibit D Shipping Label Instructions

Exhibit D 75
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Exhibit E FCSD Packaging Specification

Spec Retrieved From GSPPS

Spec Retrieved From The Packaging Specification Tool

Exhibit E 76
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Exhibit F Shipping Conformance Report

Shipping Conformance Report

Supplier Name and Address SUPPLIER CODE Receiving Location

Ford Customer Service Division

D.C. Nature of Discrepancy PKG/SHIP GUIDE

Receiving SECT. PAGE

FINISHED BULK SHEET METAL

Corrective Action Taken Material Location

/cost /cost

Exhibit F 77
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Exhibit G Page intentionally left blank

Exhibit G 78
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Exhibit H AIAG Master Shipping Label Placement Illustration

Standard Pallet Load

(Label placed on long side of 1660B pallet load in
top left hand corner)

Note: Whenever possible, PDC Receiving and

Stock Keeping personnel must be able to
see both the shipping label and at least Collapsible Container
one unit container label on the same load
face that is over the main fork opening on (Label must be placed in recessed area)
the standard sized pallet.

10/27/10 BIN
SHIP FROM INTERMEDIATE FINAL DESTINATION

ABCDE VWXYZ AF30E-PRC 4496883

F82Z-1567-AA 1X
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PACKAGING REFERENCE DIFFERENTIAL CASE

/ CAJA DE DIFERENCIAL
USE BY:31DEC2019

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4496883
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USE BY:31DEC2019
DIFFERENTIAL CASE
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Rev 1/18
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01FEB2018

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PACKAGING
USA / MAYORÍA DEL
CONTENIDO FABRICADO
EN EE. UU. /

Contents conform
to Federal Motor Vehicle
los vehículos motorizados Safety Standards,
if any are applicable.
sécurité des automobiles de los EE. UU. si algunas de las normas Rec
O conteúdo está em éventuellement applicables. Recommandé aplican. Recomendadoommended by Ford Motor Company.
por Ford Motor Company. Printed in USA. El contenido
Impresso nos EUA. conformidade com os padrões de par Ford Motor Company. Impreso satisface
Imprimé aux États-Unis. en los EE. UU. Le contenu est conforme las normas federales de seguridad
Ford Motor Company, segurança federais
Dearborn, MI 48126. de veículos automotores, 内容符合任何适用的联邦车辆安全标准。由福特汽车推荐。美国印制。 aux normes fédérales para
Ford-Werke GmbH, caso algum seja aplicável. américaines de
Henry-Ford-Straße Recomendado pela
1, 50735 Köln. © 2018, Ford Motor Company.
Ford Motor Company.
Rev 1/18
CCL
LSB0001U

H2958834
L1907B

4496883
F82Z-1567-AA 1X
2.20LB/1.00KG
P926M 123456789
01FEB2018
USE BY:31DEC2019
DIFFERENTIAL CASE
/ CAJA DE DIFERENCIAL
BOÎTIER DE DIFFÉRENTIEL /
/ CAIXA DIFERENCIAL
MAJORITY CONTENT MADE IN
USA / MAYORÍA DEL
CONTENIDO FABRICADO
EN EE. UU. /

Contents conform
to Federal Motor Vehicle
los vehículos motorizados Safety Standards,
if any are applicable.
sécurité des automobiles de los EE. UU. si algunas de las normas Rec
O conteúdo está em éventuellement applicables. Recommandé aplican. Recomendadoommended by Ford Motor Company.
por Ford Motor Company. Printed in USA. El contenido
Impresso nos EUA. conformidade com os padrões de par Ford Motor Company. Impreso satisface
Imprimé aux États-Unis. en los EE. UU. Le contenu est conforme las normas federales de seguridad
Ford Motor Company, segurança federais
Dearborn, MI 48126. de veículos automotores, 内容符合任何适用的联邦车辆安全标准。由福特汽车推荐。美国印制。 aux normes fédérales para
Ford-Werke GmbH, caso algum seja aplicável. américaines de
Henry-Ford-Straße Recomendado pela
1, 50735 Köln. © 2018, Ford Motor Company.
Ford Motor Company.
Rev 1/18
CCL
LSB0001U

4496883
F82Z-1567-AA 1X
2.20LB/1.00KG
P926M 123456789
01FEB2018
USE BY:31DEC2019
DIFFERENTIAL CASE
/ CAJA DE DIFERENCIAL
BOÎTIER DE DIFFÉRENTIEL /
/ CAIXA DIFERENCIAL
MAJORITY CONTENT MADE IN
USA / MAYORÍA DEL
CONTENIDO FABRICADO
EN EE. UU. /

Contents conform
to Federal Motor Vehicle
los vehículos motorizados Safety Standards,
if any are applicable.
sécurité des automobiles de los EE. UU. si algunas de las normas Rec
O conteúdo está em éventuellement applicables. Recommandé aplican. Recomendadoommended by Ford Motor Company.
por Ford Motor Company. Printed in USA. El contenido
Impresso nos EUA. conformidade com os padrões de par Ford Motor Company. Impreso satisface
Imprimé aux États-Unis. en los EE. UU. Le contenu est conforme las normas federales de seguridad
Ford Motor Company, segurança federais
Dearborn, MI 48126. de veículos automotores, 内容符合任何适用的联邦车辆安全标准。由福特汽车推荐。美国印制。 aux normes fédérales para
Ford-Werke GmbH, caso algum seja aplicável. américaines de
Henry-Ford-Straße Recomendado pela
1, 50735 Köln. © 2018, Ford Motor Company.
Ford Motor Company.
Rev 1/18
CCL
LSB0001U

4496883
F82Z-1567-AA 1X
2.20LB/1.00KG
P926M 123456789
01FEB2018
USE BY:31DEC2019
DIFFERENTIAL CASE
/ CAJA DE DIFERENCIAL
BOÎTIER DE DIFFÉRENTIEL /
/ CAIXA DIFERENCIAL
MAJORITY CONTENT MADE IN
USA / MAYORÍA DEL
CONTENIDO FABRICADO
EN EE. UU. /

Contents conform
to Federal Motor Vehicle
los vehículos motorizados Safety Standards,
if any are applicable.
sécurité des automobiles de los EE. UU. si algunas de las normas Recommended by
O conteúdo está em éventuellement applicables. Recommandé aplican. Recomendado Ford Motor
por Ford Motor Company.Company. Printed in USA. El contenido
Impresso nos EUA. conformidade com os padrões de par Ford Motor Company. Impreso satisface
Imprimé aux États-Unis. en los EE. UU. Le contenu est conforme las normas federales de seguridad
Ford Motor Company, segurança federais
Dearborn, MI 48126. de veículos automotores, 内容符合任何适用的联邦车辆安全标准。由福特汽车推荐。美国印制。 aux normes fédérales para
Ford-Werke GmbH, caso algum seja aplicável. américaines de
Henry-Ford-Straße Recomendado pela
1, 50735 Köln. © 2018, Ford Motor Company.
Ford Motor Company.
Rev 1/18
CCL
LSB0001U

4496883
F82Z-1567-AA 1X
2.20LB/1.00KG
P926M 123456789
01FEB2018
USE BY:31DEC2019
DIFFERENTIAL CASE
/ CAJA DE DIFERENCIAL
BOÎTIER DE DIFFÉRENTIEL /
/ CAIXA DIFERENCIAL
MAJORITY CONTENT MADE IN
USA / MAYORÍA DEL
CONTENIDO FABRICADO
EN EE. UU. /

Contents conform
to Federal Motor Vehicle
los vehículos motorizados Safety Standards,
if any are applicable.
sécurité des automobiles de los EE. UU. si algunas de las normas Recommended by
O conteúdo está em éventuellement applicables. Recommandé aplican. Recomendado Ford Motor
por Ford Motor Company.Company. Printed in USA. El contenido
Impresso nos EUA. conformidade com os padrões de par Ford Motor Company. Impreso satisface
Imprimé aux États-Unis. en los EE. UU. Le contenu est conforme las normas federales de seguridad
Ford Motor Company, segurança federais
Dearborn, MI 48126. de veículos automotores, 内容符合任何适用的联邦车辆安全标准。由福特汽车推荐。美国印制。 aux normes fédérales para
Ford-Werke GmbH, caso algum seja aplicável. américaines de
Henry-Ford-Straße Recomendado pela
1, 50735 Köln. © 2018, Ford Motor Company.
Ford Motor Company.
Rev 1/18
CCL
LSB0001U

4496883
F82Z-1567-AA 1X
2.20LB/1.00KG
P926M 123456789
01FEB2018
USE BY:31DEC2019
DIFFERENTIAL CASE
/ CAJA
BOÎTIER DE DIFFÉRENTIEL DE DIFERENCIAL /
/ CAIXA DIFERENCIAL
MAJORITY CONTENT
MADE IN USA / MAYORÍA
DEL CONTENIDO FABRICADO
EN EE. UU. /

Contents conform
to Federal Motor Vehicle
los vehículos motorizados Safety Standards,
if any are applicable.
sécurité des automobiles de los EE. UU. si algunas de las normas Recommended by
O conteúdo está éventuellement applicables. aplican. Recomendado Ford Motor Company.
em Recommandé par por Ford Printed in USA. El contenido
Impresso nos EUA. conformidade com os padrões de Ford Motor Company. Motor Company. Impreso en los EE. satisface las normas
Ford Motor Company, segurança federais Imprimé aux États-Unis. UU. Le contenu est
conforme aux normes federales de seguridad para
Dearborn, MI 48126. de veículos automotores, 内容符合任何适用的联邦车辆安全标准。由福特汽车推荐。美国印制。 fédérales américaines
Ford-Werke GmbH, caso algum seja aplicável. de
Henry-Ford-Straße Recomendado pela
1, 50735 Köln. © 2018, Ford Motor Company.
Ford Motor Company.
Rev 1/18
CCL
LSB0001U

4496883
F82Z-1567-AA 1X
2.20LB/1.00KG
P926M 123456789
01FEB2018
USE BY:31DEC2019
DIFFERENTIAL CASE
/ CAJA DE DIFERENCIAL
BOÎTIER DE DIFFÉRENTIEL /
/ CAIXA DIFERENCIAL
MAJORITY CONTENT MADE IN
USA / MAYORÍA DEL
CONTENIDO FABRICADO
EN EE. UU. /

Contents conform
to Federal Motor Vehicle
los vehículos motorizados Safety Standards,
if any are applicable.
sécurité des automobiles de los EE. UU. si algunas de las normas Recommended by
O conteúdo está em éventuellement applicables. Recommandé aplican. Recomendado
por Ford
Ford Motor Company.
Printed
Impresso nos EUA. conformidade com os padrões de par Ford Motor Company. Motor Company. Impreso en los in USA. El contenido satisface las normas
Imprimé aux États-Unis. EE. UU. Le contenu
Ford Motor Company, segurança federais
Dearborn, MI 48126. de veículos automotores, est conforme aux normes federales de seguridad para
内容符合任何适用的联邦车辆安全标准。由福特汽车推荐。美国印制。
Ford-Werke GmbH, caso algum seja aplicável. fédérales américaines
Henry-Ford-Straße Recomendado pela de
1, 50735 Köln. 2018,
© Ford Motor Company. Ford Motor Company.
Rev 1/18
CCL
LSB0001U

4496883
F82Z-1567-AA 1X
2.20LB/1.00KG
P926M 123456789
01FEB2018
USE BY:31DEC2019
DIFFERENTIAL CASE
/ CAJA DE DIFERENCIAL
BOÎTIER DE DIFFÉRENTIEL /
/ CAIXA DIFERENCIAL
MAJORITY CONTENT MADE IN
USA / MAYORÍA DEL
CONTENIDO FABRICADO
EN EE. UU. /

Contents conform
to Federal Motor Vehicle
los vehículos motorizados Safety Standards,
if any are applicable.
sécurité des automobiles de los EE. UU. si algunas de las normas Rec
O conteúdo está em éventuellement applicables. Recommandé aplican. Recomendadoommended by Ford Motor Company.
por Ford Motor Company. Printed in USA. El contenido
Impresso nos EUA. conformidade com os padrões de par Ford Motor Company. Impreso satisface
Imprimé aux États-Unis. en los EE. UU. Le contenu est conforme las normas federales de seguridad
Ford Motor Company, segurança federais
Dearborn, MI 48126. de veículos automotores, 内容符合任何适用的联邦车辆安全标准。由福特汽车推荐。美国印制。 aux normes fédérales para
Ford-Werke GmbH, caso algum seja aplicável. américaines de
Henry-Ford-Straße Recomendado pela
1, 50735 Köln. 2018,
© Ford Motor Company. Ford Motor Company.
Rev 1/18
CCL
LSB0001U

48"or 52" 42"

Extended Pallet Load ZE21 Basket

(Label placed on short side of pallet (Label must be placed on the fold-down side)
load in top left hand corner)
10/27/10
SHIP FROM
BIN
INTERMEDIATE
FINAL DESTINATION

ABCDE VWXYZ
AF30E-PRC
PACKAGING
REFERENCE

H2958834
L1907B
A

10/27/10 BIN
SHIP FROM INTERMEDIATE FINAL DESTINATION

ABCDE VWXYZ AF30E-PRC

PACKAGING REFERENCE

H2958834
L1907B

>52"

42"

PRC-1 Racks
(Adhere label or plastic envelope directly to the
rack liner as illustrated).

BIN
TION

-PRC
DESTINA

10/27/10
FINAL

AF30E
DIATE
INTERME

YZ
NCE
FROM

VWX
SHIP REFERE
ING
PACKAG
DE
ABC
L1907B

58834
H29

Exhibit H 79
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Exhibit H1 Page intentionally left blank

Exhibit H1 80
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Exhibit J Page intentionally left blank

Exhibit J 81
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Exhibit K Global Corrosion Policy

General
Corrosion can jeopardize the functionality of the part and otherwise conveys a less than quality part to FCSD’s
customers.

• Corrosion is not acceptable on Service Parts unless specifically exempted by Ford Engineering Drawings or
Specifications that are maintained by the FCSD Quality Office.

• Corrosion may be acceptable in some circumstances on non-functional part surfaces that are non-visible when
installed on the vehicle, but only when exempted on the aforementioned documents.

All ferrous metal service parts require some form of corrosion preventative (VCI, oiling, waxing, painting, etc.) to be
documented on the part’s packaging specification.

• FCSD’s standard corrosion preventative material is Volatile Corrosion Inhibitor (VCI) since it is the least cost and
easiest to apply, and it comes in various forms (paper, poly, or liquid).

• Such corrosion preventative products shall not present a health hazard other than mild, reversible irritation
to the skin or eyes, as a result of handling affected parts, nor contain substances that are prohibited by the
current release of the Ford Restricted Substance Management Standard (RSMS; WSS-M99P9999-A1).

• The amount of corrosion preventative products applied to the part must not exceed that which is minimally
required to ensure adequate corrosion prevention.

Material Supplier Bulk Shipments To A Designated Packager

• Material suppliers are responsible to design bulk packaging that will ensure corrosion-free delivery of their parts to
the FCSD designated Secondary Supplier/Packager.

• It is the Material Supplier’s responsibility to ensure that all parts shipped remain corrosion-free for up to 30 days
after shipment.

• Overseas shipments must remain corrosion-free for 60 days after shipment. This is to allow sufficient time for
shipment to and packaging by the FCSD designated Secondary Supplier/Packager.

Secondary Suppliers/Packagers
• Packagers must inspect receipts of bulk-packaged stock to insure no parts are corroded, and issue rejects as
necessary.

• During the packaging process individual ferrous metal parts must be inspected for corrosion as they are being
packaged in their unit container, and rejected as necessary.

Exhibit K 82
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Exhibit L Packaged Part Weight Tolerance

Weight Tolerance

Part Wt (lb) ± % off ± Wt Diff (lb)

<1 Off by 0.1 lb
1 10.00 0.10
2 8.30 0.17
3 7.69 0.23
4 7.36 0.29
5 7.14 0.36
6 6.98 0.42
7 6.84 0.48
8 6.73 0.54
9 6.63 0.60
10 6.54 0.65
11 6.45 0.71
12 6.37 0.76
13 6.29 0.82
14 6.22 0.87
15 6.15 0.92
16 6.08 0.97
17 6.01 1.02
18 5.95 1.07
19 5.88 1.12
20 5.82 1.16
21 5.76 1.21
22 5.70 1.25
23 5.63 1.30
24 5.57 1.34
25 5.51 1.38
26 5.45 1.42
27 5.39 1.46
28 5.33 1.49
29 5.27 1.53
30 5.22 1.56
31 5.16 1.60
32 5.10 1.63
33 5.04 1.66
34 4.98 1.69
35 4.92 1.72
36 4.87 1.75
37 4.81 1.78
38 4.75 1.81
39 4.69 1.83
40 4.64 1.86
41 4.58 1.88
42 4.52 1.90
43 4.47 1.92
44 4.41 1.94
45 4.35 1.96
46 4.30 1.98
47 4.24 1.99
48 4.18 2.01
49 4.13 2.02
50 4.07 2.04
51 4.01 2.05
52 3.96 2.06
53 3.90 2.07
54 3.85 2.08
55 3.79 2.08
56 3.73 2.09
57 3.68 2.10
58 3.62 2.10
59 3.57 2.10
60 3.51 2.11
>60 Off by 3.5%
Exhibit L 83
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Packaging & Shipping Guide Revisions

Date Section Exhibit Revision Comments Revision Initiator
7-1-21 All Complete re-write due to launch of the New Global FCSD Packaging
Service Parts Packaging System Engineering

7-1-21 1 Added Revision Highlight Statement FCSD Packaging

Engineering

7-1-21 2 Additions FCSD Packaging

• Omnicraft Engineering
• Ford Performance Parts spec FPREFORM
• Supplier roles
• Global Parts Service parts Packaging System (GSPPS)
• Blanket Deviation

7-1-21 3 Additions FCSD Packaging

Engineering
• Ford PDC Labelview Templates
• New Part Nomenclature Label Overview
• Shipper Conformance Report (SCR)
• 2D Barcode Creator
• GSPPS Training
• Global Service Parts Packaging System (GSPPS)
• New Packaging Materials Training Login
• Part Nomenclature Translation
Revised
• Packaging Specification Query Tool
• Packaging Specification & Package Material
Specification Update Notification Registration

7-1-21 4 Additions FCSD Packaging

• Country of Origin on Unit Containers Engineering

7-1-21 5 Additions FCSD Packaging

• Unique Purchasing Programs Engineering
• Cross Dock (Process Code 86)
• Hybrid Packaging (Process Code 85)
• Multiple Part Shipments
• Same Parts Different Colors
• Kit BOM same Bulk Container

7-1-21 6 Revised FCSD Packaging

• General Requirements for Secondary Suppliers/Packagers Engineering
• Banding Parts to Pallet Options
• Country of Origin
• Hazardous Materials
• Unique Purchasing Programs
• Hybrid Packaging (Process Code 85)
• Bulk Packaging Used and Unit Package
• Emergency Order Handling
• Standard parts

7-1-21 7 Additions FCSD Packaging

• General Requirements for Total Suppliers Engineering
• Master Shipping Label
• Country of Origin
• Corrosion
• Hazardous Materials
• Emergency Order Handling
• Standard parts

Revisions 84
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Packaging & Shipping Guide Revisions

Date Section Exhibit Revision Comments Revision Initiator
7-1-21 8 Revised FCSD Packaging
• General Requirements for SDS Suppliers Engineering
• Label Requirements
• Bar Code Requirements
• Carton Requirements
• Pallet Requirements
• Country of Origin
• Hazardous Materials

7-1-21 9 Revised FCSD Packaging

• Ford Component Sales (FCS) Suppliers Engineering
• General Requirements for (FCS) Parts
• Country of Origin

7-1-21 10 Additions FCSD Packaging

• Omnicraft Engineering
Revisions
• Unit Of Issue
• Instruction Sheet Process
• Country of Origin
• Ford Performance Parts
• Export Operations Facility
• Export Consolidator

7-1-21 11 Additions FCSD Packaging

• Omnicraft Engineering
Revisions
• Vender to Advise
• Service Parts Branding
• Part Weight
• Container Labels
• Bar Codes
• Master Packs
• Sell Packs

7-1-21 12 Revisions FCSD Packaging

• Packaging Engineering Engineering
• Poly Bags
• Folding Cartons
• Corrugate Cartons
• New Model Parts - Total Suppliers, Direct Ship,
Secondary Suppliers and Packagers

7-1-21 13 Revisions FCSD Packaging

• Master Shipping Labels Engineering
• Individual containers with a single part number Tara Ziskie

7-1-21 14 Revisions Tara Ziskie

• Updated contacts

7-1-21 15 Revisions Tara Ziskie

• Updated inbound routing guidelines

7-1-21 16 Revisions Tara Ziskie

• Updated noncompliant conditions.

Revisions 85
 Ford Customer Service Division
North America and Asia Pacific Packaging and Shipping Guide

Packaging & Shipping Guide Revisions

Date Section Exhibit Revision Comments Revision Initiator
7-1-21 A Removed Request for Deviation Form FCSD Packaging
Engineering

7-1-21 A1 Removed Packaging Inquiry Form FCSD Packaging

Engineering

7-1-21 B –

7-1-21 B1 –

7-1-21 C –

7-1-21 D Removed Request for Deviation Form FCSD Packaging

Engineering

7-1-21 E Added Screen Pring of Spec Retrieval from GSPPS FCSD Packaging
Engineering

7-1-21 F –

7-1-21 G _

7-1-21 H Added AIAG Master Shipping Label Placement Illustrations FCSD Packaging
Engineering

7-1-21 H1 Page Left Intentionally Blank FCSD Packaging

Engineering

7-1-21 J Page Left Intentionally Blank FCSD Packaging

Engineering

7-1-21 K _

7-1-21 L _

Revisions 86