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Pre-Employment Requirements for

MNL Hires
(Updated as of September 2022)

Hello! We are so thrilled that you have decided to join the PartnerHero team and can hardly wait for you
to get started. As we work towards your start date there are several pre-employment requirements that
we need. This document serves as your pre-employment checklist.

Please review the pre-employment items below, they must be submitted prior to signing your contract
with PartnerHero. Your recruiter and our Talent team will be there to help you along the way with
completing these pre-employment requirements. If you have any questions please feel free to reach out
to us at [email protected]

1. Requirements
2. FAQ's : General
3. FAQ's: SSS
4. FAQ's: BIR
5. FAQ's:Medical Exam
6. FAQ's: NBI

Requirements
Proof of Access to SSS Online Account /

Non-Negotiable Screenshot of SSS Employee Static

Information
 Requirements Pag-IBIG Member’s Data Form / Loyalty Card
/ Transaction Card
PhilHealth Member Data Record / PhilHealth

(To be submitted prior to Contract ID

Signing) Stamped TIN Verification Slip

Photocopy of two (2) Valid Government IDs
with 3 specimen wet signatures for Bank
Account Enrollment
Pre-Employment Medical Exam Routing Slip
Background check form (TBD)
Consent Form
Signed BIR Waiver (if you don't have a
previous employer this year or, the BIR 2316 is
not yet available from the previous employer)

Secondary Requirements PSA Birth Certificate of Associate (NSO is no

longer valid)
PSA Birth Certificate of Dependent/s if
applicable (NSO is no longer valid)
(To be submitted 1 month after Stamped BIR Form 1905
Onboarding) BIR Form 2316 for current year (if not
employed within the year, fill out BIR waiver
Certificate of Employment from most recent
Company hired
Valid NBI Clearance (TBD)

FAQ's | General
I have some documents that I think can substitute one of the requirements on the list, will it be
accepted?
We will NOT accept any substitute document or alternative submissions. We will only accept the
requirements indicated in the list.

I don't have some of the requirements on the list. How can I start applying for these requirements?
Try accessing these sites first to check if you can get the following:
- SSS WEBSITE -Retrieve your access if you have already created an account before.
- PAG-IBIG SERVICES - You can check your number online as long as you have your RTN.
- PHILHEALTH DIRECTORY - Go to the nearest branch to request for Proof of Philhealth.
- BIR HOTLINE AND DIRECTORY - Go to the nearest branch to request for Proof of TIN or locate your
current RDO for 1905 transfers.
- RENEW YOUR NBI CLEARANCE - Create an account to request for a new clearance.
- PSA SERBILIS SERVICES - Request for PSA Birth Certificates for you and your dependents

What IDs can be accepted for Payroll Enrollment?

CHECK FOR ID COMBINATIONS HERE - IDs to be submitted for Payroll Enrollment must all be valid and
have consistent details and signatures.

Quick Fixes:
Some Philhealth Offices still issue Paper IDs as temporary Proof of Philhealth. It usually takes half a day to
process Barangay IDs or Police Clearances (must be photo bearing, bears your FULL NAME with Middle
Name, Signature and Date of Birth).

How long will it take me to process certain requirements?

The average turnaround time depends on whether you’re a new or existing member for the Government
Statutory Requirements.

- PEME - 4-6 hours to finish all medical exams

- NBI - 1 week up to 45 calendar days to get physical clearance
- PSA Birth Certificate - 3 days up to 3 weeks for home delivery
- SSS / Philhealth / BIR / Pag-Ibig Documents - 1-3 business days

Where should I submit the requirements?

Your Talent Coordinator will create a Google Shared file where you can upload your requirements in PDF
format.

Upon my submission of complete requirements, how soon can I expect my contract to be available for
review?
- Review and Signing of PartnerHero Contract - 1-2 business days
- PartnerHero Onboarding Logistics - 3-5 business days

FAQ's | SSS
I do not have access to my SSS online account. Will it suffice to present my E1/E4 or SSS Number Slip or
SSS/UMID ID instead?
Having access to your SSS online account is mandatory. Presenting other forms of SSS documents will not
exempt you from this requirement.

Visit your nearest SSS branch and request access to your online account.

I already accessed my SSS online account in the past but I can no longer open it. How can I retrieve my
access?
Passwords expire every 90 days.

Visit your nearest SSS branch if you cannot access your account using the online retrieval process. You
may also take this opportunity to update your SSS records such as your email address and active mobile
number.

Why is it important to have access to my SSS online account?

Having access to your own online account allows you to monitor important information such as, your
Monthly Contributions, Employment History and Active SSS Loans.

In the future, you may be required to submit supplementary information that are readily available in your
SSS online account.

FAQ's | BIR
Can I submit other proof of TIN such as my TIN ID or BIR forms in replacement of the Stamped TIN
Verification Slip?
The Stamped TIN Verification Slip is required since it reflects the current RDO you are registered in. You
may request for this document at your nearest BIR branch.

I haven’t registered for my TIN yet. How can I process this if it’s my first time?
Fill out the 1902 form in two (2) copies. Attach the following Documentary Requirements in each form:

- PSA Birth Certificate of the associate- Two (2) valid IDs with 3 specimen signatures- Marriage contract
and PSA Birth Certificate of declared dependents, if applicable

Why do I need to transfer RDO and submit a stamped 1905? How do I process this?
As per MEMORANDUM ORDER NO. 37-2019, the employee is responsible for updating their RDO
records upon acceptance of new employment.

Steps to follow:
1. Call 981-7000 (BIR Customer Service Hotline) or check with your most recent employer to inquire
where your record is currently registered.
2. If your current RDO is the same as your residence RDO, request a TIN Verification Slip from any BIR
branch nearest you.
3. If your current RDO is not the same as your residence RDO, check if it’s possible to transact your
transfer online via the BIR Customer Service Hotline.
4. If online transaction is not possible, go physically to your current RDO’s BIR branch and get your fully
accomplished 1905 form stamped by a BIR Authorized agent.

I was employed by a different company this year. When can I get my 2316?
2316 is usually released by your previous company’s HR along with an employee’s Clearance and Off-
boarding Documents.

Quick Fix: If your 2316 for the current year is not released yet, fill out a BIR WAIVER instead.

FAQ's | Medical Exam

Where can I get my Medical Exam? Which branch is nearest me?
HI-PRECISION BRANCHES - check the address and schedule of your branch of choice.
Notify your recruiter of your branch of choice ASAP for HPD coordination. Wait at least 2 business days
upon coordination before visiting the branch.

Should there be no HPD branch that is logistically accessible to your area, you may choose to go to an
alternative facility that offers a complete PEME package and request for a Fit to Work clearance there.
Coordinate with your Talent team to reimburse your expenses on the following medical exams:

*Physical Examination
*Complete Blood Count
*Urinalysis
*Fecalysis
*Chest X Ray
*Panel-2 Drug Tests

What can I expect when I’m onsite? Is there anything I need to prepare or bring?
Bring a pen, Valid ID, HPD referral slip and sufficient water to drink (drink lots of fluids prior to your exam
for faster collecting of urine sample).

Steps to follow:
1. Go onsite before opening time usually at 6AM or 7AM (expect a Queue of people and get a Number). Be
mindful of the difference in Opening times and Cut-offs per branch.
2. Upon calling your number, fill out Health Declaration form.
3. Submit the form along with your HPD referral slip and valid ID.
4. Fill out the Patient Information Sheet.
5. Standby for photo-taking without mask and face shield.
6. You will be given your PEME Routing slip (proceed with exams as instructed).
7. Cut off for Physical exam is at 10AM.
8. Provide urine and stool samples before the 3PM cutoff.
9. Upload your fully accomplished PEME Routing slip in your Google Shared Pre-Employment
Requirements folder.

I do not want to risk being exposed to COVID. What precautionary measures should I expect when I
arrive at my HPD branch of choice?
HPD branches are not COVID testing/treatment facilities. To ensure lesser risk of exposure, safety
standards are in place such as:
1. Limit on the number of clients allowed to enter its premises
2. Installment of social distancing marker and barriers
3. Mandatory use of PPE for their personnel
4. Mandatory screening for clients prior to entry to detect PUIs (anyone manifesting COVID-related
symptoms will be required to self-quarantine for 14 days before returning to the facility for
reassessment).

Alternatively, if you feel more comfortable getting your Fit to Work Clearance somewhere else due to
personal reasons, kindly refer to the first FAQ on choosing other PEME facilities.

What if I was not able to complete all my Medical Exams on the date of my visit?
You'll need to go back onsite if you are unable to finish all exams. Note: For female associates who cannot
complete due to menstruation, submit your samples 5 days after your last day of period (no waiving of
samples.

FAQ's | NBI
I don’t see an option to schedule my NBI appointment anytime soon / I have to wait for my NBI release
because I have a hit. How can I accomplish my NBI requirement as soon as possible?
Quick Fix: Upload your Paid NBI receipt as a substitute for your actual NBI clearance. Pay it using the most
convenient option provided (Bayad Center/LBC/7-Eleven/Bank OTC).
Once you claim your NBI clearance, submit the Employer’s Copy to your recruiter for proper filing.
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