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Project Quality Management

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Jotham Shumba
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33 views

Project Quality Management

assignment

Uploaded by

Jotham Shumba
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Question 1

Introduction
The two different but linked procedures of quality assurance (QA) and quality control
(QC) are essential for preserving and increasing product quality in industrial
operations. These procedures were crucial to Levi's "Project Spear," a program
intended to increase output and quality at their Epping manufacturing facility in South
Africa. Regarding their goals, inputs, methods & procedures, and results, QA and QC
must be distinguished in this context.

Quality Assurance (QA) is a preventative strategy with a primary goal of making sure
that predetermined quality standards are consistently upheld. QA in the Spear project
involved numerous crucial elements, including:

Objective: Establishing and maintaining procedures that regularly met or surpassed


quality requirements was the fundamental objective of QA. This involves taking
proactive steps to increase productivity and reduce faults in order to avert quality
problems before they started.

Inputs: Quality assurance (QA) started with the development of quality standards,
policies, and practices. These specifications included a range of production
processes, from the acquisition of raw materials through the assembly of the finished
product. Continuous process improvement, with an emphasis on streamlining
procedures to meet or exceed quality requirements, was a vital input.

Tools and Techniques: In order to streamline operations, QA depended on a variety


of process management tools and processes, including Six Sigma, Total Quality
Management (TQM), and Lean Manufacturing. The use of risk assessment and
mitigation techniques helped to foresee possible quality problems. In order to
guarantee that the workforce was aware of and compliant with quality requirements,
employee training and skill development were also crucial to QA efforts. To find and
fix quality-related issues, methods including process flowcharts, control charts, and
root cause analysis were employed.

Outputs: A well-organized, tightly regulated manufacturing process that consistently


complied with or surpassed quality requirements was the main result of quality
assurance. This strategy lowered product quality variability and failure rates.
Additionally, it was frequently shown that QA activities led to increased efficacy and
cost-efficiency (Pycraft et al., 2014).

On the other hand, quality control (QC) is a proactive strategy that focuses on finding
and fixing flaws in final items. Through the following elements, QC was crucial in the
Spear project in guaranteeing product quality:

Objective: The goal of quality control was to find and fix flaws in final goods. By
examining and testing the finished goods during or after manufacture, it aimed to
make sure that they complied with the stated quality requirements.

Inputs: To describe the intended product qualities, QC relied on published quality


standards and specifications. Plans for sampling, checklists, and inspection criteria
were essential inputs. QC efforts were also directed by information on product flaws
and non-conformities.

Tools and Techniques: QC used a range of testing and inspection techniques, such
as statistical sampling, measurements, and visual examination. To track and assess
product quality, statistical process control (SPC) charts and quality control charts
were employed. Determine the fundamental causes of problems by using root cause
analysis.

Outputs: The main result of quality control was the discovery of flawed goods, which
were subsequently classified as "seconds" or non-conforming goods. To put the
goods in line with quality requirements, corrective activities were started, such as
reworking or scrapping of defective components. QC offered insightful input on the
quality of the products, which might influence changes to the production process
(Pycraft et al., 2014).

Conclusion
In conclusion, QA and QC are complimentary methods for verifying the quality of
products. While QC is concerned with finding and fixing flaws in final goods, QA
concentrates on preventing flaws through process optimization and adherence to
standards. These two procedures were crucial to the accomplishment of Levi's
Project Spear since they increased both output and product quality.
References
Pycraft, M., Singh, J., & Phihlela, K. (2014). Operations Management: Global and
South African Perspectives (2nd edition). Pearson.

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