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TAYYABA RANI Updated CV

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29 views

TAYYABA RANI Updated CV

Cv

Uploaded by

darkwitch313
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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TAYIBA RANI

CONTACT WORK EXPERIENCE


+92 341 7680952 Customer Service Executive
[email protected] MCB BANK LTD 2021 - 2024

PHA Flats Near UET Block 15D Flat #


Core of branch services and all over branch ambiance checker floor
08, Lahore
management.
Cross Selling Of Billing Products
Accounts Opening
Form Filling
Remittance
ACADEMIC QUALIFICATION
Front Desk Customer Dealing
Graduation: BA - (University of Karachi) Muller & Phipps Pakistan Oct-2020 - Mar-2021
Intermediate: Pre medical (Sukkur Board)
Matriculation: Science G.G.H.S.
Ranipur(Sukkur Board)
Claim warranty Verify and sort out problems of mobile phone and tab
Provide knowledge about mobile phones and how to operate
PERSONAL INFORMATION

Customer Service Representative


2016-2020
Father Name - Muhammad Sajid Q-Mobile-Karachi
Date Of Birth: 28-Dec-1990
Marital status: Married
Laguage: English, Urdu, Sindhi
Customer Dealing
Warranty claim & Provide warranty condition details
Policy Compliance
Solve technical issues in from of customers
Provide technical information to customers
Inventory management & Perform audit with store team
Handling cash & Making cash report on daily basis
Daily closing reports

Customer Support Executive


Ibex Global Karachi.
2014-2016
SKILLS
Outbound Call Unit as a Customer Support Executive
• Leadership, Time management & Dealing with clients in a courteous, professional and diplomatic manner Handled
Problem-solving incoming calls from policyholders, responding to inquiries,
• Work ethic & Strong Initiative Taker Capable of influencing the opinions of customers
• Organizational & Energetic Personality Winning over customers, Building up effective customer service teamsAble to
managing hyper customers in positive way
• Balanced Approach in Crisis Situation & Able to handle aggressive customers in difficult situation
Resilience

REFERENCES

References Furnished upon request.

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