TO

TUTU OJIELUMHEN
[email protected] | +447542942990 | 34 Rufford Road Bootle,Liverpool L20 5EP
Summary

Dedicated care support worker with passion for assisting colleagues and clients with efficiency and dignity.
Experience performing basic health checks and monitoring patients, preparing equipment and ensuring clients are
clean and comfortable. Great interpersonal skills and solid work ethic.
Reliable care support worker with natural rapport with patients and can-do attitude. Passion for making clients feel
comfortable and heard while maintaining professional and safe environment.
Compassionate individual with exceptional rapport-building skills. Demonstrates working knowledge of
safeguarding principles. Promotes positive behavioural change for healthy lifestyle. Familiar with risk management
practices and skills development.
Productive employee with proven track record of successful project management and producing quality outcomes
through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
[Area of certification]-certified [Job Title] with vast experience in effective and efficient operations. Displays
outstanding knowledge and practical expertise to provide exceptional all-round service.
Qualified [Job Title] with extensive background in advanced management processes. Utilises superior communication
skills to build meaningful, trusting relationships that exceed client demands. Highly skilled project manager with
outstanding team leadership abilities to meet targets consistently.
Detail-orientated [Job Title] adept at making critical decisions, managing deadlines and conducting team reviews.
With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements.
Confident [Job Title] successful at increasing monthly revenue using insightful marketing strategies and aggressive
product development. Skilled at understanding customer and employee requests and meeting needs. Furthers success
by strengthening staff training, streamlining internal systems and facilitating sales techniques.
Responsible [Job Title], passionate about delivering outstanding quality and service. Offering [Number] years of
experience in industry with history of recognition for performance.
Dedicated [Job Title] with experience in achieving tangible results and cross-team collaboration. Proactive and excited
to partner with like-minded individuals to achieve goals.

Experience

Royal care home | Abuja , Nigeria Conducted patient assessments to determine care plan requirements
Care Support Worker and additional medical needs.
10/2021 - 08/2022 Assisted with feeding and drinking tasks when required by clients.
Provided clients with exciting and mentally stimulating activities to
improve quality of life.
Maintained excellent client relationships by offering practical and
emotional support throughout care.
Administered medication as required in care plans and instructed by
doctors.
Provided emotional support to make families and patients feel
comfortable and supported.
Supported clients with bathing, washing and toileting.

Remind home care | Abuja , Nigeria Escorted clients to shops, appointments and special events, tailoring
Support Worker service to meet mobility and personal needs of individuals.
06/2020 - 10/2021 Provided support in social, physical and emotional areas to assist
clients with integrating into local community.
Maintained excellent team relationships by helping colleagues with
complex customer issues, computer malfunctions and questions.
Worked with leadership, parents and volunteers to establish clear goals
 and guidelines for group meetings.
Communicated technical computer information to non-technical
audiences by providing simplified presentations and demonstrations.
Addressed and resolved SLA issues promptly using an OTRS system.
Responded to customer emails, calls and live chat regarding technical
malfunctions and issues to fix remotely.
Provided clear and concise step-by-step technical support to guide
clients during process.

Skills

Running errands Mobility support

Care planning Federal regulations
Palliative care Community engagement
Client condition monitoring Caseload management
Medication administration

Education

Institute Optopreneur Kuala Lumpur Malaysia | Kaula Lumpur , Malaysia

Diploma of Higher Education in Business management
2012

Professional Affiliations

Member, Professional [Type] Association

Member, [Type] Union
Member, Association of [Area of expertise]
Member, [Type] Committee

Certifications

✓ Institute Optopreneur Kuala Lumpur Malaysia Certificate in retailing (June 2015- June 2017)
✓ Certificate in Opticianry 2017
✓ English proficiency program (Dec 2018 – May 2019)
✓ Moral and Religious formation; Seminary of SS. Peter and Paul, Bodija, Ibadan. (2009-2013)
✓ Language program in French, Catholic Institute of West of Africa, Port Harcourt, Rivers State. (2013)
✓ NECO, Senior School, Certificate Intelligence secondary School Sapele. Delta State (2003)