文档名称 文档密级

Overseas EMUI 10/Android Q/Android 10 Upgrade Plan Related FAQ

Note: This FAQ is only used for hotline agents and is not allowed to be used directly for marketing purposes. If marketing promotion is
required, it needs to be reviewed again.

1. Which Huawei or Honor smartphones are entitled to receive the EMUI 10/Android Q/Android 10 update?

Thank you for your interest in the latest EMUI 10/Android Q/Android 10 update. Huawei and Honor will offer the Android Q/Android 10

update to P30 (ELE)/ P30 Pro (VOG)/ Mate 20 (HMA)/ Mate20 Pro (LYA)/ PORSCHE DESIGN Mate 20 RS (LYA)/ Mate 20 X (4G) (EVR)/

Mate 20 X(5G) (EVR)/ HONOR 20 (YAL)/ nova 5T (YAL)/ HONOR 20 PRO (YAL)/ HONOR View 20 (PCT)/ P30 lite (MAR)/ nova 4e (MAR)/

P20 (EML)/ P20 Pro (CLT)/ Mate 10 (ALP)/ Mate 10 Pro (BLA)/ PORSCHE DESIGN HUAWEI Mate 10 (BLA)/ PORSCHE DESIGN Mate RS

(NEO)/ Mate 20 lite (SNE)/ P smart 2019 (POT)/ P smart + 2019 (POT)/ Honor 10 lite (HRY)/ Honor 10 i (HRY)/Honor 20 lite (HRY)/

Honor 8X (JSN)/ Honor 10 (COL)/ Honor V10 (BKL)/ Nova 4 (VCE)/ Y9 Prime 2019 (STK)/ Honor 9X (STK).

There's no more detailed information for other devices and models. Please stay tuned for our official news.

In addition, the HONOR 20 (YAL) / HONOR 20 PRO (YAL) / HONOR View 20 (PCT) will upgrade to the Magic UI 3.0 system.

*Model names may vary according to countries or region.

2024-7-30 华为保密信息,未经授权禁止扩散 第 1 页, 共 6 页
 文档名称 文档密级

2. When will the latest Android Q/Android 10 system upgrade start?

Notes:

1. The FUT/HiCare upgrade applies only to part of channels and markets.

2. The table shows the initial upgrade time of the product. The upgrade time varies depending on the channel and carrier.

HiCare OTA
Android 10/Q
Devices Upgrade Upgrade Reply for Front Line
upgrade Beta Plan
Open Time Start Time
End of End of 1. Beta/FUT plan FAQ refer to FAQ:http://consumer-
September 6th,
P30/ P30 Pro November, January, tkb.huawei.com/ctkb/index.html#!a/detail.html?contextNo=en-
2019
2019 2020 us00751394.
Mate 20/ Mate 20 Middle of End of End of 2. HiCare upgrade plan refer to Question 3 shown FAQ link.
Pro/ PORSCHE November, 2019 December, February, For more information, please see the official information.
DESIGN Mate 20 2019 2020
RS/ Mate 20
X(4G)/HONOR 20/
HONOR 20 PRO/
HONOR View 20/
nova 5T

2024-7-30 华为保密信息,未经授权禁止扩散 第 2 页, 共 6 页
 文档名称 文档密级

End of
End of November, End of
Mate 20 X(5G) February,
2019 January, 2020
2020
End of End of
End of November,
Honor 10 lite December, February,
2019
2019 2020
End of
P smart 2019/ P End of November,
December, TBD
smart + 2019 2019
2019
Honor 10 i/ Honor End of November, End of
TBD
20 lite 2019 January, 2020
Early of
End of December,
Honor 8X February, TBD
2019
2020
End of November, End of
P30 lite TBD
2019 January, 2020
End of
End of November, Middle of
Y9 Prime 2019 February,
2019 January, 2020
2020
End of
End of November, End of
Mate 20 lite February,
2019 January, 2020
2020
Mate 10/ Mate 10 End of November, Middle of TBD
Pro/ PORSCHE 2019 February,
DESIGN Mate 10 2020

2024-7-30 华为保密信息,未经授权禁止扩散 第 3 页, 共 6 页
 文档名称 文档密级

Middle of
Mate RS NA February, TBD
2020
Middle of
End of November,
P20/ P20 Pro February, TBD
2019
2020
End of
Honor 10/ Honor End of December,
February, TBD
V10 2019
2020
End of
End of December,
Nova 4 February, TBD
2019
2020
End of February,
Honor 9X TBD TBD
2020

Android 10/Q is still being tested and verified. There is no

more detailed information for other devices and models.
Others TBD TBD TBD Please stay tuned for our official news. We will continuously
update it if any confirmed information. Thanks for your
understanding.

3. When will the latest Android Q/Android 10 Beta activity start?

2024-7-30 华为保密信息,未经授权禁止扩散 第 4 页, 共 6 页
 文档名称 文档密级

Android Q/Android 10 Beta/FUT plan refer to FAQ: http://consumer-tkb.huawei.com/ctkb/index.html#!a/detail.html?contextNo=en-

us00751394.

4. When will I get the latest Android Q/Android 10 software update for my phone by HiCare APP or HOTA?

The below table of the link is the specific region Android Q/Android 10 software upgrade information, as for your reference.

Region Specific products upgrade information link

Western Europe http://consumer-tkb.huawei.com/ctkb/index.html#!a/detail.html?contextNo=en-us00768970
Northeast Europe http://consumer-tkb.huawei.com/ctkb/index.html#!a/detail.html?contextNo=en-us00768972
Asia Pacific http://consumer-tkb.huawei.com/ctkb/index.html#!a/detail.html?contextNo=en-us00768976
Middle East and Africa http://consumer-tkb.huawei.com/ctkb/index.html#!a/detail.html?contextNo=en-us00768952
Russia/Central Asia &
http://consumer-tkb.huawei.com/ctkb/index.html#!a/detail.html?contextNo=en-us00768969
Caucasia
Latin America http://consumer-tkb.huawei.com/ctkb/index.html#!a/detail.html?contextNo=en-us00768968
Japan /
North America /
India http://consumer-tkb.huawei.com/ctkb/index.html#!a/detail.html?contextNo=en-us00737602

5. Which new features and functions can experience after upgrading EMUI 10?

2024-7-30 华为保密信息,未经授权禁止扩散 第 5 页, 共 6 页
 文档名称 文档密级

EMUI 10.0, which will be experienced by users of P30 and P30 Pro at the forefront, is based on bottom update of Android Q System. It has
brand new UX, more flexible interactive and system-running experience. All these will make you feel the combination of quality and
highlights, and the combination of science and creation. To ensure this, much are devoted into grinding the specifications, which are
supposed to come into market later. We will be looking forward to your participation and enjoyment.

2024-7-30 华为保密信息,未经授权禁止扩散 第 6 页, 共 6 页