HD Dome Network Camera

User’s Manual

Version 1.3.0
Welcome
Thank you for purchasing our Network camera!
This user’s manual is designed to be a reference tool for your system.
Please read the following safeguard and warnings carefully before you use this series product!
Please keep this user’s manual well for future reference!

i
Important Safeguards and Warnings
1．Electrical safety
All installation and operation here should conform to your local electrical safety codes.
The power shall conform to the requirement in the SELV (Safety Extra Low Voltage) and the Limited
power source is rated 12V DC or 24V AC in the IEC60950-1. (Refer to general introduction)
Please note: Do not connect two power supplying sources to the device at the same time; it may
result in device damage! The product must be grounded to reduce the risk of electronic shock.
We assume no liability or responsibility for all the fires or electrical shock caused by improper handling
or installation.
We are not liable for any problems caused by unauthorized modification or attempted repair.

2．Transportation security
Heavy stress, violent vibration or water splash are not allowed during transportation, storage and
installation.

3．Installation
Do not apply power to the camera before completing installation.
Please install the proper power cut-off device during the installation connection.
Always follow the instruction guide the manufacturer recommended.

4．Qualified engineers needed

All the examination and repair work should be done by the qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or attempted repair.

5．Environment
This series network camera should be installed in a cool, dry place away from direct sunlight,
inflammable, explosive substances and etc.
Please keep it away from the electromagnetic radiation object and environment.
Please make sure the CCD (CMOS) component is out of the radiation of the laser beam device.
Otherwise it may result in CCD (CMOS) optical component damage.
Please keep the sound ventilation.
Do not allow the water and other liquid falling into the camera.
Thunder-proof device is recommended to be adopted to better prevent thunder.
The grounding studs of the product are recommended to be grounded to further enhance the reliability
of the camera.

6. Daily Maintenance
Please shut down the device and then unplug the power cable before you begin daily maintenance
work.

ii
Do not touch the CCD (CMOS) optic component. You can use the blower to clean the dust on the lens
surface.
Always use the dry soft cloth to clean the device. If there is too much dust, please use the water to
dilute the mild detergent first and then use it to clean the device. Finally use the dry cloth to clean the
device.
Please put the dustproof cap to protect the CCD (CMOS) component when you do not use the camera.
Dome enclosure is the optical component, do not touch the enclosure when you are installing the
device or clean the enclosure when you are doing maintenance work. Please use professional optical
clean method to clean the enclosure. Improper enclosure clean method (such as use cloth) may result
in poor IR effect of camera with IR function.

7. Accessories
Be sure to use all the accessories recommended by manufacturer.
Before installation, please open the package and check all the components are included.
Contact your local retailer ASAP if something is broken in your package.

Accessory Name Amount

Network Camera Unit 1

Quick Start Guide 1

Installation Accessories Bag 1

CD 1

iii
 Table of Contents
1 General Introduction .............................................................................................................. 1

1.1 Overview ................................................................................................................... 1

1.2 Features .................................................................................................................... 1

1.3 Specifications ........................................................................................................... 2

2 Structure ................................................................................................................................. 9

2.1 Components ............................................................................................................. 9

2.2 Framework and Dimension ................................................................................... 10

3 Device Installation ............................................................................................................... 13

3.1 Installation Steps for Metal Dome......................................................................... 13

3.2 Installation Steps for Plastic Dome....................................................................... 14

4 Quick Configuration Tool .................................................................................................... 16

4.1 Overview ................................................................................................................. 16

4.2 Operation ................................................................................................................ 16

5 Web Operation ..................................................................................................................... 18

5.1 Network Connection............................................................................................... 18

5.2 Login and Main Interface ....................................................................................... 18

6 FAQ ....................................................................................................................................... 20

Appendix Toxic or Hazardous Materials or Elements ............................................................. 21

iv
1 General Introduction
1.1 Overview
This series network camera integrates the traditional camera and network video technology. It adopts
video data collection, transmission together. It can connect to the network directly without any auxiliary
device.

This series network camera uses standard H.264 video compression technology, which maximally
guarantees the video quality.

It supports the IR night vision function. In the night environments, the device can use the IR light to
highlight the object which is suitable for the surveillance function in the low illumination environments.
The waterproof design conforms to the IP 66 level. It has the sound waterproof function suitable for
use in the outdoor environments.

It can be used alone or used in a network area. When it is used lonely, you can connect it to the
network and then use a network client-end. Due to its multiple functions and various uses, this series
network camera is widely used in many environments such office, bank, road monitor and etc.

1.2 Features
 Different user rights for each group, one user belongs to one group.
User
 The user right shall not exceed the group right.
Management
 Support central server backup function in accordance with your configuration
and setup in alarm or schedule setting
Storage
 Support record via Web and the recorded file are storage in the client-end
Function PC.
 Support network storage function such as FTP.
 Network camera supports one-channel video data transmit to network
terminal and then decode. Delaying time is within 270ms (network bandwidth
support needed)
Network
 Max supports 20 connections.
Monitor  Adopt the following video transmission protocol: HTTP, TCP, UDP,
MULTICAST, RTP/RTCP, RTSP and etc.
 Support web access.
Network  Realize network camera configuration and management via Ethernet.
Management  Support device management via web or client-end.
 External power adapter DC 12V.
 Some series support PoE.
Power Warning！
Do not connect these two power supplying sources to the device at the
same time; it may result in device damage!
 Log function
 Support system resource information and running status real-time display.
 Day/Night mode auto switch.
 Support picture parameter setup such as electronic shutter and gain setup.
Assistant  Support motion detect.
Function  Backlight compensation: screen auto split to realize backlight compensation
to adjust the bright.
 Support video watermark function to avoid vicious video modification.
 Built-in IR light. Support IR night vision.
 The enclosure conforms to the IP 66 protection. Has the waterproof function.

1
1.3 Specifications
Please refer to the following sheet for network camera performance specification.

Model IPC- IPC- IPC- IPC-

Parameter HDW1100S HDW1100S-M HDW1105S HDW1105S-M
Main Processor High performance DSP
System

OS Embedded LINUX
System Support real-time network, local record, and remote operation at the
Resources same time.
User Interface Remote operation interface such as WEB, DSS, PSS
System Status Bit stream statistics, log, and software version.
Image Sensor 1/4-inch CMOS
Video Parameter

Pixel 1280(H)*720(V)
Day/night Support day/night IR-CUT switch
Gain Control Fixed/Auto
White Balance Manual/Auto
Off/BLC/WDR (1-100 adjustable)/HLC(anti-flicker is outdoor and is
BLC
valid only when exposure mode is auto with range 1-100)
Manual/Auto
Exposure Mode
It ranges from 1/3 to 1/10000.
Video
Compression H.264/H.264B/MJPEG
Standard
PAL:
Main stream (1280*720@25fps),
Video Frame extra stream ( 704*576@25fps)
Rate
NTSC:
Main stream (1280*720@30fps),
extra stream ( 704*480@30fps)
H.264H: 16Kbps-8192Kbps
Video Bit Rate MJPEG: adjustable and bit rate is adjustable.
Support customized setup.
Support mirror.
Video Flip
Support flip function.
Snapshot Max 1f/s snapshot. File extension name is JPEG.
Privacy Mask Supports max 4 privacy mask zones
Video Setup Support parameter setup such as bright, contrast.
Video
Channel title, time title, motion detect, camera masking.
Information
Lens 2.8mm, 3.6mm, 6mm. Fixed focus.
Lens Interface M12. Lens is the default accessories

396 (18*22) detection zones; sensitivity level ranges from 0 to 100;

Video

area threshold ranges from 0 to 100.

Motion Detect
Activation event: video storage, image snapshot, log, email function
and etc.
Record

Record Priority
Manual >Video detect>Schedule

2
 Wire Network 1-ch 10/100 Base-T Ethernet

Network
HTTP, TCP/IP, ARP,IGMP, ICMP, RTSP, RTP,UDP, RTCP, SMTP,
Network Protocol
FTP, DHCP, DNS, DDNS, PPPOE, UPNP, NTP
Remote Monitor, system setup, file download, log information, maintenance ,
Operation upgrade and etc
IR light IR light 20M.
Power DC12V power and PoE. DC12V
General Parameter

Power
3W MAX
Consumption
Working
-30℃~+60℃
Temperature
Working
≤95%
Humidify
Dimensions(mm) Φ113.6×85.8 Φ93.4×80.5 Φ113.6×85.8 Φ93.4×80.5
Weight 0.27kg 0.35kg 0.27kg 0.35kg
Installation Ceiling and wall mount

Model IPC- IPC-

IPC- IPC-
HDW2200S-M- HDW2205S-M-
HDW2200S-V2 HDW2205S-V2
Parameter V2 V2
Main Processor High performance DSP
System

OS Embedded LINUX
System Support real-time network, local record, and remote operation at the
Resources same time.
User Interface Remote operation interface such as WEB, DSS, PSS
System Status Bit stream statistics, log, and software version.
Image Sensor 1/3-inch CMOS
Video Parameter

Pixel 2048(H)*1536(V)
Day/night Support day/night mode switch
Gain Control Fixed/Auto
White Balance Manual/Auto
BLC On/Off
Manual/Auto
Exposure Mode
It ranges from 1/3 to 1/10000.
Video
Compression H.264/H.264B/H.264H/MJPEG
Standard
PAL:
Main stream (1920*1080@25fps),
Video Frame extra stream ( 704*576@25fps)
Rate
NTSC:
Main stream (1920*1080@30fps),
extra stream ( 704*480@30fps)
H.264H: 16Kbps-8192Kbps
Video Bit Rate MJPEG: adjustable and bit rate is adjustable.
Support customized setup.
Support mirror.
Video Flip
Support flip function.
Snapshot Max 1f/s snapshot. File extension name is JPEG.
Privacy Mask Supports max 4 privacy mask zones

3
 Video Setup Support parameter setup such as bright, contrast.
Video
Channel title, time title, motion detect, camera masking.
Information
Lens 2.8mm, 3.6mm, 6mm. Fixed focus.
Lens Interface M12. Lens is the default accessories

396 (18*22) detection zones; sensitivity level ranges from 0 to 100;

Video

area threshold ranges from 0 to 100.

Motion Detect
Activation event: video storage, image snapshot, log, email function
and etc.
Record

Record Priority
Manual >Video detect>Schedule

Wire Network 1-ch 10/100M Ethernet, RJ45 port

Network

HTTP, TCP/IP, ARP,IGMP, ICMP, RTSP, RTP,UDP, RTCP, SMTP,

Network Protocol
FTP, DHCP, DNS, DDNS, PPPOE, UPNP, NTP
Remote Monitor, system setup, file download, log information, maintenance ,
Operation upgrade and etc
IR light IR light 20M.
Power DC12V power and PoE.
General Parameter

Note: 05 series does not support PoE.

Power
4.8W MAX
Consumption
Working
-30℃~+60℃
Temperature
Working
≤95%
Humidify
Dimensions(mm) Φ113.6×85.8 Φ93.4×80.5 Φ113.6×85.8 Φ93.4×80.5
Weight 0.27kg 0.35kg 0.27kg 0.35kg
Installation Ceiling and wall mount

Model IPC-
IPC-
HDW2105S-V2
HDW2100S-V2
Parameter
Main Processor High performance DSP
System

OS Embedded LINUX
System Support real-time network, local record, and remote operation at the
Resources same time.
User Interface Remote operation interface such as WEB, DSS, PSS
System Status Bit stream statistics, log, and software version.
Image Sensor 1/3-inch CMOS
Video Parameter

Pixel 1280(H)*960(V)
Day/night Support day/night mode switch
Gain Control Fixed/Auto
White Balance Manual/Auto
BLC On/Off
Manual/Auto
Exposure Mode
It ranges from 1/3 to 1/10000.
Video
Compression H.264/H.264B/H.264H/MJPEG
Standard

4
 PAL:
Main stream (1280*960@25fps),
Video Frame extra stream ( 704*576@25fps)
Rate
NTSC:
Main stream (1280*960@30fps),
extra stream ( 704*480@30fps)
H.264H: 16Kbps-8192Kbps
Video Bit Rate MJPEG: adjustable and bit rate is adjustable.
Support customized setup.
Support mirror.
Video Flip
Support flip function.
Snapshot Max 1f/s snapshot. File extension name is JPEG.
Privacy Mask Supports max 4 privacy mask zones
Video Setup Support parameter setup such as bright, contrast.
Video
Channel title, time title, motion detect, camera masking.
Information
Lens 2.8mm, 3.6mm, 6mm. Fixed focus.
Lens Interface M12. Lens is the default accessories

396 (18*22) detection zones; sensitivity level ranges from 0 to 100;

area threshold ranges from 0 to 100.
Video

Motion Detect
Activation event: video storage, image snapshot, log, email function
and etc.
Record

Record Priority
Manual >Video detect>Schedule

Wire Network 1-ch 10/100 Base-T Ethernet

Network

HTTP, TCP/IP, ARP,IGMP, ICMP, RTSP, RTP,UDP, RTCP, SMTP,

Network Protocol
FTP, DHCP, DNS, DDNS, PPPOE, UPNP, NTP
Remote Monitor, system setup, file download, log information, maintenance ,
Operation upgrade and etc
IR light IR light 20M.
Power DC12V power and PoE.
General Parameter

Note: 05 series does not support PoE.

Power
4.8W MAX
Consumption
Working
-30℃~+60℃
Temperature
Working
≤95%
Humidify
Dimensions(mm) Φ113.6×85.8
Weight 0.27kg
Installation Ceiling and wall mount

Model
IPC-HDW4100S-V2/ IPC-HDW4300S-V2/
IPC-HDW4105S-V2 IPC-HDW4305S-V2
Parameter
Main Processor High performance DSP
System

OS Embedded LINUX
System Support real-time network, local record, and remote operation at the
Resources same time.

5
 User Interface Remote operation interface such as WEB, DSS, PSS
System Status Bit stream statistics, log, and software version.
Image Sensor 1/3-inch CMOS
Video Parameter

Pixel 1280(H)*960(V) 2048(H)*1536(V)

Day/night Support day/night mode switch
Gain Control Fixed/Auto
White Balance Manual/Auto
BLC On/Off
Manual/Auto/Low noise/Low motion blur
Exposure Mode
It ranges from 1/3 to 1/100000.
Video
Compression H.264/H.264H/MJPEG
Standard
PAL:
PAL: Main stream (2048*1536@20fps)
Main stream (1280*960@25fps) extra stream ( 704*576@20fps),
extra stream ( 704*576@25fps) Main stream (1920*1080@25fps)
Video Frame extra stream ( 704*576@25fps)
Rate NTSC:
NTSC: Main stream (2048*1536@20fps)
Main stream (1280*960@30fps) extra stream ( 704*480@20fps),
extra stream ( 704*480@30fps) Main stream (1920*1080@30fps)
extra stream ( 704*480@30fps)
H.264: 16Kbps-8192Kbps
Video Bit Rate MJPEG: adjustable and bit rate is adjustable.
Support customized setup.
Support mirror.
Video Flip
Support flip function.
Snapshot Max 1f/s snapshot. File extension name is JPEG.
Privacy Mask Supports max 4 privacy mask zones
Video Setup Support parameter setup such as bright, contrast.
Video
Channel title, time title, motion detect, camera masking.
Information
Lens 2.8mm, 3.6mm, 6mm. Fixed focus.
Lens Interface M12. Lens is the default accessories

396 (18*22) detection zones; sensitivity level ranges from 0 to 100;

Video

area threshold ranges from 0 to 100.

Motion Detect
Activation event: video storage, image snapshot, log, email function
and etc.
Record

Record Priority
Manual >Video detect>Schedule

Wire Network 1-ch 10/100 Base-T Ethernet

Network

HTTP, TCP/IP, ARP,IGMP, ICMP, RTSP, RTP,UDP, RTCP, SMTP,

Network Protocol
FTP, DHCP, DNS, DDNS, PPPOE, UPNP, NTP
Remote Monitor, system setup, file download, log information, maintenance ,
Operation upgrade and etc
IR light IR light 20M.
Power DC12V power and PoE.
ter
Parame
General

Note:
05 series does not support PoE.
Power DC 12V 3.1W MAX DC 12V 3.6W MAX

6
 Consumption
Working
-30℃~+60℃
Temperature
Working
≤95%
Humidify
Dimensions(mm) Φ113.6×85.8
Weight 0.27kg
Installation Ceiling and wall mount

Model
IPC-HDW4100S-M/ IPC-HDW4300S-M/
IPC-HDW4105S-M IPC-HDW4305S-M
Parameter
Main Processor High performance DSP
System

OS Embedded LINUX
System Support real-time network, local record, and remote operation at the
Resources same time.
User Interface Remote operation interface such as WEB, DSS, PSS
System Status Bit stream statistics, log, and software version.
Image Sensor 1/3-inch CMOS
Video Parameter

Pixel 1280(H)*960(V) 2048(H)*1536(V)

Day/night Support day/night mode switch
Gain Control Fixed/Auto
White Balance Manual/Auto
BLC On/Off
Manual/Auto/Low noise/Low motion blur
Exposure Mode
It ranges from 1/3 to 1/100000.
Video
Compression H.264/H.264H/MJPEG
Standard
PAL:
PAL: Main stream (2048*1536@20fps)
Main stream (1280*960@25fps) extra stream ( 704*576@20fps),
extra stream ( 704*576@25fps) Main stream (1920*1080@25fps)
Video Frame extra stream ( 704*576@25fps)
Rate NTSC:
NTSC: Main stream (2048*1536@20fps)
Main stream (1280*960@30fps) extra stream ( 704*480@20fps),
extra stream ( 704*480@30fps) Main stream (1920*1080@30fps)
extra stream ( 704*480@30fps)
H.264: 16Kbps-8192Kbps
Video Bit Rate MJPEG: adjustable and bit rate is adjustable.
Support customized setup.
Support mirror.
Video Flip
Support flip function.
Snapshot Max 1f/s snapshot. File extension name is JPEG.
Privacy Mask Supports max 4 privacy mask zones
Video Setup Support parameter setup such as bright, contrast.
Video
Channel title, time title, motion detect, camera masking.
Information
Lens 2.8mm, 3.6mm, 6mm. Fixed focus.
Lens Interface M12. Lens is the default accessories

7
 396 (18*22) detection zones; sensitivity level ranges from 0 to 100;
Video Motion Detect
area threshold ranges from 0 to 100.
Activation event: video storage, image snapshot, log, email function
and etc.
Record

Record Priority
Manual >Video detect>Schedule

Wire Network 1-ch 10/100M Ethernet, RJ45 port

Network

HTTP, TCP/IP, ARP,IGMP, ICMP, RTSP, RTP,UDP, RTCP, SMTP,

Network Protocol
FTP, DHCP, DNS, DDNS, PPPOE, UPNP, NTP
Remote Monitor, system setup, file download, log information, maintenance ,
Operation upgrade and etc
IR light IR light 20M.
Power DC12V power and PoE.
General Parameter

Note:
05 series does not support PoE.
Power
DC 12V 3.1W MAX DC 12V 3.6W MAX
Consumption
Working
-30℃~+60℃
Temperature
Working
≤95%
Humidify
Dimensions(mm) Φ93.4×80.5
Weight 0.35kg
Installation Ceiling and wall mount

8
2 Structure
2.1 Components
You can refer to the following figures for product appearance information. See Figure 2-1 and Figure
2-2.

Figure 2-1 Metal Dome

Figure 2-2 Plastic Dome

9
Please refer to the following sheet for detailed information.
Component Component Name

Component 1 Device lens

Component 2 Dome body
Component 3 Dome enclosure

No. Port Name Connector Note

To connect to standard
Ethernet.
Note:
Network  Some devices do not
4 LAN Ethernet support PoE.
port
 Before making crystal
head, pull the anti-dust,
waterproof cover through
network cable.
DC 12V To connect to DC12V power
5 DC12V
power supply.

2.2 Framework and Dimension

Please refer to the following two figures for dimension information. The unit is mm. See Figure 2-3 to
Figure 2-6.

Figure 2-3 Dimension of Metal Dome 1

10
Figure 2-4 Dimension of Metal Dome 2

Figure 2-5 Dimension of Plastic Dome 1

11
Figure 2-6 Dimension of Plastic Dome 2

12
3 Device Installation
Important
Before the installation, please make sure the installation environments can at least support 3x
weight of the camera.

3.1 Installation Steps for Metal Dome

Please follow the steps listed below to install the device. Please refer to Figure 3-1 to Figure 3-3 for
reference.
Step 1
Turn clockwise to remove the decoration ring from the snap joints.
Step 2
Please take the installation position map in the accessories bag, and then paste it on the ceiling or the
wall according to your monitor area requirements. Draw and then dig four expansion bolts holes in the
installation surface and then insert four expansion bolts in the holes. Secure these four bolts firmly.
Please draw the cable out from the cable exit when you install the device.
Step 3
Adjust the device installation pedestal to the proper position and then line up the four holes in the
device pedestal to the four plastic expansion bolt holes in the installation position. Put the four self-
tapping screws in the four plastic expansion bolts firmly. Loosen the decoration ring to adjust lens in
order to make lens toward designed monitoring area. User can use the M3X3 inner hex screw to
secure dome body.

Figure 3-1 Device installation illustration 1

Important

13
Please pay attention to the dome camera direction when you are installing. Please refer to the
following figure for detailed information. See Figure 3-2.

Figure 3-2 Device installation illustration 2

Figure 3-3 Device installation illustration 3

3.2 Installation Steps for Plastic Dome

Please follow the steps listed below to install the device. Please refer to Figure 3-4 for reference.

14
 Figure 3-4 Device installation illustration 1
Step 1
Rotate decoration ring clockwise and take it out.

Step 2
Take out installation map in accessories bag, and according to monitoring area, paste it on ceiling or
wall there device will be installed. Dig three hole at the position marked on installation map, and take
out three expansion bolts in accessories bag to insert them into the holes.

Step 3
Adjust position of pedestal, and aim the three holes on device pedestal at the three expansion bolts on
installation surface. Fasten the three self-tapping screws into the three expansion bolts to secure the
pedestal. Loosen the M3X8 cross pan head screw on pedestal, and be careful do not loosen
completely. Now you can adjust position according to monitoring area. After adjustment, fasten the
M3X8 cross pan head screw with sheeting.

Step 4
Rotate decoration ring bottom up and face the three spigots toward the three slots. When you hear a
“Ca” sound, it is rotated in place.

15
4 Quick Configuration Tool
4.1 Overview
Quick configuration tool can search current IP address, modify IP address. At the same time, you can
use it to upgrade the device.
Please note the tool only applies to the IP addresses in the same segment.

4.2 Operation
Double click the “ConfigTools.exe” icon, you can see an interface is shown as in Figure 4-1.
In the device list interface, you can view device IP address, port number, subnet mask, default
gateway, MAC address and etc.

Figure 4-1 Search interface

Select one IP address and then right click mouse, you can see an interface is shown as in Figure 4-2.
Select the “Open Device Web” item; you can go to the corresponding web login interface.

Figure 4-2 Search interface 2

If you want to modify the device IP address without logging in the device web interface, you can go to
the configuration tool main interface to set.

16
In the configuration tool search interface (Figure 4-1), please select a device IP address and then
double click it to open the login interface. Or you can select an IP address and then click the Login
button to go to the login interface. See Figure 4-3.
In Figure 4-3, you can view device IP address, user name, password and port. Please modify the
corresponding information to login.
Please note the port information here shall be identical with the port value you set in TCP port in Web
Network interface. Otherwise, you cannot login the device.
If you are using device background upgrade port 3800 to login, other setups are all invalid.

Figure 4-3 Login prompt

After you logged in, the configuration tool main interface is shown as below. See Figure 4-4.

Figure 4-4 Main interface

For detailed information and operation instruction of the quick configuration tool, please refer
to the Quick Configuration Tool User’s Manual included in the resources CD.

17
5 Web Operation
This series network camera products support the Web access and management via PC.
Web includes several modules: Monitor channel preview, system configuration, alarm and etc.

5.1 Network Connection

Please follow the steps listed below for network connection.
 Make sure the network camera has connected to the network properly.
 Please set the IP address, subnet mask and gateway of the PC and the network camera
respectively. Network camera default IP address is 192.168.1.108. Subnet mask is 255.255.255.0.
Gateway is 192.168.1.1
 Use order ping ***.***.***.***(* network camera address) to check connection is OK or not.

5.2 Login and Main Interface

Open IE and input network camera address in the address bar. See Figure 5- 1.

Input your IP
address here

Figure 5- 1 IP address
The login interface is shown as below. See Figure 5- 2.
Please input your user name and password.
Default factory name is admin and password is admin.
Note: For security reasons, please modify your password after you first login.

18
 Figure 5- 2 Web login
After you successfully logged in, please install WEB plug-in unit. Please refer to the Web Operation
Manual included in the resource CD for detailed operation instruction.
See Figure 5- 3.

Figure 5- 3 Web monitoring window

19
6 FAQ
Bug
The water leakage The unauthorized front or rear cap remove many result in water
occurred. leakage.
The glass front cap has sustained heavy push or strike.
The waterproof plug of the rear cap becomes loosen.
IR video is poor. Do not use the proper supplying power. The IR light can not turn on
completely.
The object is out of the IR distance range of current device.
IR-CUT does not turn to the night mode. The photosensitive chip of
the front-end can not sense the IR light.
I can not upgrade
When network upgrade operation failed, you can use port 3800 to
the device via
continue upgrade.
network.
I can not login the For Windows OS 98 or Windows ME user, if you can not install the
client-end or the client-end or can not view after the installation. We recommend the
WEB. win2000sp4 OS or install the client-end of the low version.
The Active X control is blocked.
The display card version shall be dx8.1 or higher.
Network connection error occurred.
Invalid network setup.
Invalid user name or password.

I can not play the There is no player.

download file. There is no DX8.1 or higher.
For the MEDIA PLAYER, there shall be Div X503Bundle.exe plugin
if you play the .AVI file.
For Windows XP user, you need to install the plugin
DivX503Bundle.exe and ffdsho-2004 1012.exe.
To guarantee After you modified the important setup, please reboot the device via
setup update the software to make sure the setup has been updated to the
storage medium.
Power adapter The general power adapter can work ranging from 0℃ to 40 ℃. The
device may result in unstable power supply when the temperature
exceeds the working temperature.
Please replace an industry-level power adapter if you are using in
the harsh environments.

20
Appendix Toxic or Hazardous Materials or Elements
Toxic or Hazardous Materials or Elements
Component
Name
Pb Hg Cd Cr VI PBB PBDE

Circuit Board
○ ○ ○ ○ ○ ○
Component

Device Case ○ ○ ○ ○ ○ ○

Wire and Cable ○ ○ ○ ○ ○ ○

Packing
○ ○ ○ ○ ○ ○
Components
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O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the
parts is below the relevant threshold of the SJ/T11363-2006 standard.

X: Indicates that the concentration of the hazardous substance of at least one of all homogeneous
materials in the parts is above the relevant threshold of the SJ/T11363-2006 standard. During the
environmental-friendly use period (EFUP) period, the toxic or hazardous substance or elements
contained in products will not leak or mutate so that the use of these (substances or elements) will not
result in any severe environmental pollution, any bodily injury or damage to any assets. The consumer
is not authorized to process such kind of substances or elements, please return to the corresponding
local authorities to process according to your local government statutes.

Note
 This user’s manual is for reference only. Slight difference may be found in user interface.
 All the designs and software here are subject to change without prior written notice.
 All trademarks and registered trademarks mentioned are the properties of their respective
owners.
 If there is any uncertainty or controversy, please refer to the final explanation of us.
 Please visit our website for more information.

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