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21.2.1 Packet Tracer - Troubleshoot WLAN Issues - ILM

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40 views

21.2.1 Packet Tracer - Troubleshoot WLAN Issues - ILM

Uploaded by

Lucio Macedo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Packet Tracer - Troubleshoot WLAN Issues (Instructor Version)

Instructor Note: Red font color or gray highlights indicate text that appears in the instructor copy only.

Addressing Table

Device Interface IP Address

Home Wireless Router Internet DHCP

Home Wireless Router


LAN 192.168.0.1
R1 G0/0/0.10 192.168.10.1/24

R1
G0/0/0.20 192.168.20.1/24

R1
G0/0/0.200 192.168.200.1/24

R1
G0/0/1 172.31.1.1/24
SW1 VLAN 200 192.168.200.100/24
LAP-1 G0 DHCP
WLC-1 Management 192.168.200.254/24
RADIUS Server NIC 172.31.1.254/24
Admin PC NIC 192.168.200.200/24
Web Server NIC 203.0.113.78/24
DNS Server NIC 10.100.100.254
Home Admin NIC DHCP
Laptop NIC DHCP
Laptop1 Wireless0 DHCP
Laptop2 Wireless0 DHCP
Tablet PC Wireless0 DHCP
Smartphone Wireless0 DHCP

WLAN Information

WLAN SSID Authentication Username Password

Home Network HomeSSID WPA2-Personal N/A Cisco123

WLAN VLAN10 SSID-10 WPA-2 PSK/Personal N/A Cisco123

WLAN VLAN 20 SSID-20 WPA-2 802.1x/Enterprise user2 user2Pass

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Packet Tracer - Troubleshoot WLAN Issues

Objectives
In this activity, you will troubleshoot various issues in home wireless and enterprise wireless networks.
 Troubleshoot wireless LAN connectivity issues in a home network.
 Troubleshoot wireless LAN connectivity issues in an enterprise network.

Background / Scenario
Now that you have learned how to configure wireless in home and enterprise networks, you need to learn how
to troubleshoot in both wireless environments. Your goal is to enable connectivity between hosts on the
networks to the web server by both IP address and URL. Connectivity between the home and enterprise
networks is not required.
To access the Home Wireless Router, the username and password is admin.
The WLC management interface username is admin and the password is Cisco123.

Instructions
Part 1: Troubleshoot the Network
Note: You will only be troubleshooting the Home Wireless Router, WLC and wireless host devices in this
activity.

Step 1: Test connectivity.


a. Test connectivity between the various wireless hosts and the web server by both IP and URL
www.netacad.pt.
b. Record the hosts that cannot access the web server in the table in Step 2.

Step 2: Investigate issues and record findings.


a. Investigate the connectivity issues with each host. Issues may be with the host configuration, or with other
wireless network components.
b. Complete the table.

Network
Device Home/Enterprise Issue Remedy

Smartphone, Home Unable to access URL of server Change static address of the
Tablet PC, by name. The DNS server DNS server in the Home
Laptop address misconfigured on Wireless router DHCP server
Home Wireless Router DHCP to 10.100.100.254
server.
Tablet PC Home Client set to static addressing Should be set to DHCP.

Wireless router Home Internet interface is set to Set internet interface to DHCP
static.

 2019 - 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public Page 2 of 3 www.netacad.com
Packet Tracer - Troubleshoot WLAN Issues

Network
Device Home/Enterprise Issue Remedy

WLC Enterprise WLAN Wireless VLAN 20 is not Enable WLAN and apply.
enabled.

Laptop 2 Enterprise Laptop 2 won’t connect to Change username to user2.


Wireless VLAN 20. Incorrect
username in client profile.

WLC Enterprise Laptop 1 cannot connect to the Change Authentication Key


WLAN. On the WLC, WLAN- Management to PSK, enter the
Wireless VLAN 10 has PSK value from the WLAN
Authentication Key table.
Management set to 802.1x
rather than PSK, which is the
configuration required for
WPA2 PSK security.
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Part 2: Fix Issues


Make changes to the device configurations so hosts can achieve connectivity with the network. Test to ensure
all hosts can reach the communication goal of connecting to the web server by both IP address and URL.
End of document

 2019 - 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public Page 3 of 3 www.netacad.com

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