Scribd
Upload
19 views

Remote Access Guidelines

Uploaded by

bovah43822
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
19 views

Remote Access Guidelines

Uploaded by

bovah43822
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

Remote Access Guidelines

We are responsible to follow guidelines while accessing bank’s network


remotely to keep bank data safe and prevent unauthorized access.

Connectivity
• Avoid connecting through unsecured/ free Wi-Fi networks.
• Enable wireless security options on your home Wi-Fi device.
• Always verify that websites you are accessing are trustworthy.
• Change the default password of your home Wi-Fi.
• Restart your home Wi-Fi device frequently.

Device
• Keep remote access disable until it’s required.
• Use bank’s issued device when accessing remotely.
• Ensure that patches/updates for applications (e.g.: Anti-Virus)
are installed without interruption.
• Don't install unknown browser extensions.
• Don't share bank's device with your family members.

Password
• Set passwords that are complex in nature (mixture of
characters, numbers and special characters).
• Don’t note down passwords in notebook or on sticky notes
within smart devices.
• Don’t store passwords on bank’s device (e.g.: storing password
in browser).
• Be cautious of shoulder-surfing attempts while entering
passwords.

Collaboration Tools and Online Meetings


• Utilize virtual collaboration tool that is authorized (e.g.: MS
teams).
• Avoid using freeware/shareware applications which are not
approved.
• Don't post meeting links on sites, social media platforms etc..
• Ensure that virtual meetings are not made public.
Behaviour
• Limit the use of bank's device for work-related activities only.
• Don’t access public file storage and mail services.
• Don’t download any software from the internet.
• Avoid forwarding bank/customer data to your personal
mailbox.
• Don’t capture snapshot of work related data and avoid sharing
it on any communication platforms.
• Avoid visiting potentially harmful or untrustworthy websites.
• Always remember to lock the screen of your laptop while you
are away.
• Ensure that device screen is not visible to your family members.
• Securely store bank device when it's not in use.

Phishing Emails
• Treat every external email with caution and look for common
warning signs.
• Think before you click a link or download an attachment in an
email.
• Never download unsolicited attachments.
• Beware of emails from unknown sources that indicate urgency
or immediate actions.
• If you suspect that you have received a phishing email, please
click on “Report Phishing” icon in Outlook or report it to Anti-
[email protected] immediately.

Incident Reporting and SMG Support


• Report suspicious activity to IT-SMG (IT-
[email protected], 24768880).
• Always keep the contact details of IT-SMG handy.
• SMG contact details: Benny - 24767531, Jose - 24767895.

You might also like