Scribd
Upload
20 views2 pages

Communication Skill Syllabus

Uploaded by

Akhlaqur Rahman
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
20 views2 pages

Communication Skill Syllabus

Uploaded by

Akhlaqur Rahman
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

Facuity of Pharmacy Integral Unversity

BP105T.COMMUNICATION SKILLS (Theory)


30 Hours
LTPC
2002
Scope: This course will prepare the young pharmacy student to interact effectively with
doctors, nurses, dentists, physiotherapists and other health workers. At the end of this

course the will


student will get the soft skills set to work cohesively with the team as a team

player and add value to the pharmaceutical business.

Objectives:
Upon completion of the course the student shall be able to
1. Understand the behavioral needs fora Pharmacist to function effectively in the
areas of pharmaceutical operation
2. Communicate ettectively (Verbal and Non Verbal)

3. Effectively manage the team as a team player


4. Develop interview skills
5. Develop Leadership qualities and essentials

Course content:

UNIT-I 07 Hours

.Communication Skills: Introduction, Definition, The Importance of Communication,


The Communication Process Source, Message, Encoding. Channe, Decoding.
Receiver, Feedback, Context

.Barriers to communication:Gender
Physiological Barriers, Physical Bariers. Culural
Barriers, Interpersonal Barricrs, Psychological
Barriers, Language Barriers,
Barriers, Emotional barriers

.Perspectives in Communication: Introduction, Visual Perception, Language. Oher


factors aftecting our perspective- Past Experiences, Prejudices, Feelings, Environment

UNIT- II 07 Hours

Elements of Communication: Introduction, Face to Face Communication Tone of


Voice, Body Language (Non-verbal communication), Verbal Communication, Physical
Communication

.Communication Styles: introduction. The Communication Styles Matrix with example


for cach -Direct Communication Style, Spirited Communication Style, systematic
Communication Style, Considerate Communication Styie

153
Faculty of Pharmacy Integral University

UNIT- III 71Hours

Basic Listening Skills: Introduction, Self-Awareness, Active Listening, Becoming an


Active Listener, Listening in Difficult Situations

Effective Written Communication: Introduction, When and When Not to Use Writtenof
Communication - Complexity of the Topic, Amount of Discussion' Required, Shades
Meaning Fomal CommunicatieOn

Writing Effectively: Subject Lines, Put the Main Point First, Know Your Audience,
Organization of the Message

UNIT-IV Hours

Interview Skills: Purpose of an interview, Do's and Dont's of an interview

Giving Presentations: Dealing with Fears, Planning your Presentation, Structuring Your
Presentation, Delivering Your Presentation, Techniques of Delivery

UNIT-V 04 Hours

.Group Discussion: Introduction, Communication skills in group discussion, Do's and


Dont's of group discussion

19 of 153

You might also like