TWDC EMEA CSR Report - 2023
TWDC EMEA CSR Report - 2023
2 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Forward-Looking Statements
Certain statements and information in this • the occurrence of subsequent events; Such developments may further affect entertainment,
communication may constitute “forward-looking • further deterioration in domestic and global travel, and leisure businesses generally and may, among
statements” within the meaning of the Private Securities economic conditions or failure of conditions other things, affect (or further affect, as applicable):
Litigation Reform Act of 1995, including statements to improve as anticipated; • our operations, business plans, or profitability;
regarding our plans; beliefs; expectations; continuation
• deterioration in or pressures from competitive • demand for our products and services;
or future execution of initiatives, programs, activities,
conditions, including competition to create or
policies, or disclosures; strategies; goals; objectives; • the performance of the company’s content;
acquire content, competition for talent, and
intentions; commitments; pledges; priorities; targets;
competition for advertising revenue; • our ability to create or obtain desirable content
and other statements that are not historical in nature.
at or under the value we assign the content;
Any information that is not historical in nature included • consumer preferences and acceptance of our
in this report is subject to change. These statements are content, offerings, pricing model, and price • the advertising market for programming;
made on the basis of management’s views and increases, and corresponding subscriber additions • construction;
assumptions regarding future events and business and churn, and the market for advertising sales on
• income tax expense;
performance as of the time the statements are made. our direct-to-consumer services and linear networks;
• expenses of providing medical and post-retirement
Management does not undertake any obligation to • health concerns and their impact on our businesses
benefits; and
update these statements. Actual results may differ and productions;
materially from those expressed or implied. Such • performance of some or all company businesses
• global economy-wide transitions and availability
differences may result from actions taken by the either directly or through their impact on those
of economically feasible solutions;
company, including restructuring or strategic initiatives who distribute our products.
(including capital investments, asset acquisitions or • international, political, or military developments;
• Additional factors are set forth in the company’s
dispositions, new or expanded business lines, or • regulatory and legal developments; Annual Report on Form 10-K for the year ended
cessation of certain operations), our execution of our • technological developments; September 30, 2023, including under the captions
business plans (including the content we create and IP “Risk Factors,” “Management’s Discussion and Analysis
• labor markets and activities, including work stoppages;
we invest in, our pricing decisions, our cost structure, of Financial Condition and Results of Operations,” and
and our management and other personnel decisions), • adverse weather conditions or natural disasters and “Business”; quarterly reports on Form 10-Q, including
our ability to quickly execute on cost rationalization environmental developments; and under the captions “Risk Factors” and “Management’s
while preserving revenue, the discovery of additional • availability of content. Discussion and Analysis of Financial Condition and
information or other business decisions, as well as from Results of Operations”; and subsequent filings with
developments beyond the company’s control, including: the Securities and Exchange Commission.
3 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Table of Contents
4 Introduction & 12 Operating Responsibly 22 Investing in Our People 29 Diversity, Equity & 40 Environmental 54 Social Impact
Our Approach 13 CORPORATE GOVERNANCE 23 OVERVIEW Inclusion Sustainability 55 OVERVIEW
5 LETTER FROM OUR CEO 13 ETHICS 24 SUPPORTING OUR EMPLOYEES 30 OVERVIEW 41 OVERVIEW 56 WISH GRANTING
6 HIGHLIGHTS FROM THE YEAR 14 RISK OVERSIGHT THROUGH CHANGE 31 PEOPLE 42 EMISSIONS 57 SPOTLIGHT: DISNEY AND MAKE-A-WISH
7 AWARDS & RECOGNITION 14 HUMAN RIGHTS 24 EMPLOYEE SAFETY, 33 CULTURE 46 WATER CELEBRATE WORLD WISH DAY
8 OUR BUSINESSES 15 SUPPLY CHAIN HEALTH & WELL-BEING 34 CONTENT 47 WASTE 58 CHILDREN’S HOSPITALS
9 STRATEGY & DISCLOSURE PRIORITIES 17 PRODUCT SAFETY 25 COMPREHENSIVE TOTAL REWARDS 37 SPOTLIGHT: MICKEY’S TOONTOWN 48 MATERIALS 60 DISNEY FUTURE STORYTELLERS
10 OVERSIGHT & ACCOUNTABILITY 18 GUEST SAFETY 26 SPOTLIGHT: INVESTING IN OUR AT DISNEYLAND RESORT 48 SUSTAINABLE DESIGN 61 SUPPORTING COMMUNITIES AROUND
11 STAKEHOLDER ENGAGEMENT & 19 INFORMATION SECURITY EMPLOYEES’ FUTURES REIMAGINED WITH ACCESSIBILITY 50 NATURE THE WORLD
PARTICIPATION 19 PRIVACY 27 EMPLOYEE ENGAGEMENT & IN MIND 53 SPOTLIGHT: DISNEY’S ANIMAL 62 VOLUNTEERING
19 DIGITAL WELLNESS & RECOGNITION 38 COMMUNITY KINGDOM CELEBRATES 25 YEARS OF
RESPONSIBLE CONTENT 28 TALENT DEVELOPMENT 39 TRANSPARENCY & ACCOUNTABILITY CONSERVATION AND INSPIRATION
20 RESPONSIBLE ADVERTISING &
MARKETING
21 JOURNALISTIC INTEGRITY 63 Data & Frameworks
21 ARTIFICIAL INTELLIGENCE 64 OVERVIEW
21 TAX STRATEGY 65 FISCAL 2023 DATA TABLE
73 SASB INDEX
78 TCFD INDEX
79 SDG INDICATORS
This report contains links to websites that are not operated by Disney. The website owner’s terms of use and privacy policy will apply. Unless otherwise specified, data and information in this
report pertain to efforts in fiscal 2023, which began on October 2, 2022, and ended on September 30, 2023. For the most part, data and information reflect business operations as of the
beginning of the fiscal year. The terms “company,” “we,” “Disney,” and “our” are used to refer collectively to the parent company and the subsidiaries through which business is conducted.
4 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Introduction &
Our Approach
In This Section
LETTER FROM OUR CEO HIGHLIGHTS FROM THE YEAR AWARDS & RECOGNITION OUR BUSINESSES STRATEGY & DISCLOSURE PRIORITIES OVERSIGHT & ACCOUNTABILITY STAKEHOLDER ENGAGEMENT & PARTICIPATION
LETTER FROM OUR CEO HIGHLIGHTS FROM THE YEAR AWARDS & RECOGNITION OUR BUSINESSES STRATEGY & DISCLOSURE PRIORITIES OVERSIGHT & ACCOUNTABILITY STAKEHOLDER ENGAGEMENT & PARTICIPATION
Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact
We are committed to operating We invest in the talent development, We foster a culture that enables We take meaningful and measurable We bring comfort, optimism, and
responsibly and with integrity career mobility, safety, and overall our workforce to deliver stories, action to support a healthier planet joy to communities and inspire
in our businesses well-being of our people to inspire experiences, and products that reflect, for people and wildlife hope, especially for children
and empower them to do their best and resonate with, global audiences
$25M+ in grants 15K+ employees Reimagined Mickey’s Received SBTi validation 155K+ magical wishes granted
Contributed through our Supply enrolled in Disney Aspire Toontown at Disneyland Resort For our greenhouse gas emissions Together with Make-A-Wish,
Chain Investment Program since 2012 Our career development Opened with accessibility in mind, reduction targets in calendar year 2023 over the past 43 years
program for eligible hourly including sensory and interactive
20 digital wellness grants employees that pays 100% of elements and storytelling that 25th anniversary of Disney’s 900+ children’s hospitals
Given to support training, tuition at network schools celebrates our differing abilities Animal Kingdom And pediatric places of care around
resources, and activities that Celebrated 25 years of conservation the world were brought comfort and
promote digital literacy 2K leaders 13K+ veterans hired and inspiring guests with the magic joy through Disney stories and
Completed the Disney Leadership Across the company since 2012 through of the natural world characters
Developed and disclosed a Essentials experience to help better our Heroes Work Here initiative
Priority Chemicals List coach and develop their teams ~$7M in grants 40th anniversary of
That identifies substances we $1M in grants Contributed by the Disney Conservation Disney VoluntEARS
are working to reduce from our $17/hour base pay Contributed in celebration of the theatrical Fund to support the protection of Employees and cast members
branded products developed and For almost all eligible hourly release of Marvel Studios’ Black Panther: wildlife and their habitats have contributed 13M+ volunteer
sourced by Disney full-time and part-time Wakanda Forever to nonprofits working to hours since the program started
employees in our U.S. Disney reduce the gender gap in technology LEED for Communities Platinum four decades ago
$1B+ spent with Experiences business Certification from the U.S. Green
diverse suppliers Film Independent Imaginar Building Council achieved by $235M+ in charitable giving
Achieved our goal to spend at least 99%+ adjusted pay ratios Producers Residency Shanghai Disney Resort Total cash and in-kind giving
$1 billion annually with diverse For U.S. employees based on Supports Hispanic and Latino
suppliers by the end of fiscal 2024 gender, race, and ethnicity independent producers with a $50K grant 61% of total company 93M+ books donated
and mentorship, made possible by Disney, operational waste diverted To First Book since 2000, benefiting
Searchlight Pictures, and the National From landfill and incineration educators, children, and families
Association of Latino Independent Producers
Read more Read more Read more Read more Read more
7 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
LETTER FROM OUR CEO HIGHLIGHTS FROM THE YEAR AWARDS & RECOGNITION OUR BUSINESSES STRATEGY & DISCLOSURE PRIORITIES OVERSIGHT & ACCOUNTABILITY STAKEHOLDER ENGAGEMENT & PARTICIPATION
World’s Most Admired Golden Halo Award 19 Green Seals and Pollinator Electric
Companies, #6 for ESPN 48 Gold Seals Power Award
Fortune Engage for Good Environmental Media North American Pollinator
Association Protection Campaign
LETTER FROM OUR CEO HIGHLIGHTS FROM THE YEAR AWARDS & RECOGNITION OUR BUSINESSES STRATEGY & DISCLOSURE PRIORITIES OVERSIGHT & ACCOUNTABILITY STAKEHOLDER ENGAGEMENT & PARTICIPATION
OUR BUSINESSES
The Walt Disney Company, together with
its subsidiaries, is a diversified worldwide
entertainment company with operations in three
segments: Entertainment, Sports, and Experiences.
Our mission is to entertain, inform, and inspire
people around the globe through the power
of unparalleled storytelling, reflecting the
iconic brands, creative minds, and innovative
technologies that make ours the world’s
premier entertainment company.
9 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
LETTER FROM OUR CEO HIGHLIGHTS FROM THE YEAR AWARDS & RECOGNITION OUR BUSINESSES STRATEGY & DISCLOSURE PRIORITIES OVERSIGHT & ACCOUNTABILITY STAKEHOLDER ENGAGEMENT & PARTICIPATION
LETTER FROM OUR CEO HIGHLIGHTS FROM THE YEAR AWARDS & RECOGNITION OUR BUSINESSES STRATEGY & DISCLOSURE PRIORITIES OVERSIGHT & ACCOUNTABILITY STAKEHOLDER ENGAGEMENT & PARTICIPATION
Oversight and strategic direction related to key Governance & Nominating Committee Audit Committee Compensation Committee
policies, practices, and programs discussed in
Oversees environmental, social, and governance programs and reporting, Reviews the company’s policies and practices with respect to Oversees evaluation of topics such as workforce
this report are illustrated in the chart to the right. including with respect to environmental sustainability policies and initiatives, risk assessment and risk management, for example oversees equity matters, the companyʼs benefit programs,
This chart reflects functions that collaborate on as well as human rights-related policies, lobbying, and political strategy cybersecurity and data security risks and mitigation strategies employee engagement, and talent development
select sustainability-related efforts, but does not
include all functions within each vertical depicted.
Chief Legal & Chief Financial Chief Human Chief Communications Chief Brand Segment Leaders,
Compliance Officer Officer Resources Officer Officer Officer Chairs & Presidents
Sustainability
Reporting Total Rewards
Investor Relations
Diversity,
Government
Equity & Inclusion
Relations
Risk
Global Public Policy Management Segment
Learning & Environmental
Talent Solutions Communications
Brand Sustainability &
Strategy &
Global Ethics & Research Corporate Social
Operations
Compliance Responsibility
Teams
Tax Talent
Acquisition
Privacy
11 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
LETTER FROM OUR CEO HIGHLIGHTS FROM THE YEAR AWARDS & RECOGNITION OUR BUSINESSES STRATEGY & DISCLOSURE PRIORITIES OVERSIGHT & ACCOUNTABILITY STAKEHOLDER ENGAGEMENT & PARTICIPATION
INDUSTRY & BUSINESS Through engagement with industry leaders, suppliers, small business • Industry and multi-stakeholder associations and efforts
COMMUNITIES owners, and others, we learn about trends and insights related to our • Supplier meetings and collaborations
businesses, and we join efforts to create large-scale, industry-wide change. • Industry conferences
We are active participants in multi-stakeholder efforts to improve labor
conditions and reduce environmental impacts in global supply chains.
NGOs & NONPROFIT NGOs and nonprofit organizations address a variety of challenges, both • Signature social impact initiatives
ORGANIZATIONS globally and locally. Their expertise on evolving trends and on-the-ground • Awareness campaigns
programs helps us reach individuals and communities in collaborative • Consultation on important topics (e.g., climate change,
ways that create greater impact. environmental goals, human rights)
• Cash and in-kind charitable giving
• Employee volunteering and giving
12 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Operating
Responsibly
We are committed to
operating responsibly and with
integrity in our businesses
In This Section
13 CORPORATE GOVERNANCE
13 ETHICS
14 RISK OVERSIGHT
14 HUMAN RIGHTS
15 SUPPLY CHAIN
17 PRODUCT SAFETY
18 GUEST SAFETY
19 INFORMATION SECURITY
19 PRIVACY
19 DIGITAL WELLNESS &
RESPONSIBLE CONTENT
20 RESPONSIBLE ADVERTISING &
MARKETING
21 JOURNALISTIC INTEGRITY
21 ARTIFICIAL INTELLIGENCE
21 TAX STRATEGY
CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY
Board Diversity
Based on 12 Directors nominated by the
company for our 2024 Annual Meeting SV-HL-310a.4
Learn more in our Data & Frameworks Learn more in our Data & Frameworks
GENDER/RACIAL/ETHNIC DIVERSITY
We adopt appropriate governance policies Disney conducts business in accordance with high
and practices and have a Board of Directors with standards of business ethics and complies with
relevant experience. The company has nominated applicable laws, rules, and regulations. We hold
12 Directors for our 2024 annual meeting whose 6 out of 12 our Board of Directors accountable to our Code
Director nominees
backgrounds encompass a range of talents, skills, of Business Conduct and Ethics for Directors.
and expertise, including experience leading global
50% are women
Our Standards of Business Conduct apply to our
and/or racially/
organizations. Eleven of those 12 Director nominees ethnically diverse employees and include resources and tools that
are independent.† Our Directors reflect the diversity help promote ethical conduct and compliance
of the company’s shareholders, employees, customers, with the law. We regularly engage our leaders and
guests, and communities, with six out of 12 nominees employees on these standards through training
representing diverse gender, ethnic, and/or racial and other communications. Employees can
backgrounds. As of the end of fiscal 2023, all members GENDER DIVERSITY confidentially report ethical concerns to our
of the Audit Committee, Compensation Committee, internal alert hotline, The Guideline.
and Governance and Nominating Committee
were independent.
5 out of 12
Director
42% nominees are
Read more about our approach to women
corporate governance:
Oversight & Accountability
RACIAL/ETHNIC DIVERSITY
3 out of 12
Director nominees
25% are racially/
ethnically diverse
(Asian, Black, Latina)
Guests get ready to ride TRON
Lightcycle / Run, which opened in
April 2023 at Walt Disney World ® Resort
† Pursuant to the Board’s application of NYSE independence rules.
14 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY
CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY
SUPPLY CHAIN
International Labor Standards In accordance with the ILS program, licensees and
vendors producing Disney-branded products in certain
CG-AA-430b.3 The Disney International Labor Standards (ILS) program
countries must conduct audits and provide audit reports
governs labor standards compliance across the extensive
Learn more in our Data & Frameworks on a regular basis. We use ILS audits as a tool designed
supply chain for Disney-branded consumer products.
to identify and address potential labor-related issues.
Now in its third decade, the ILS program:
We are committed to working within our global Audits are generally conducted by either third-party
supply chains to foster safe, inclusive, and respectful • Establishes requirements for licensees and vendors auditors or Disney staff and findings are reviewed for
workplaces. We collaborate with suppliers around the to monitor their supply chains for compliance with compliance with ILS program requirements. Necessary
world as part of our efforts to prevent, mitigate, and Disney’s Code, including local labor and corrective action plans may be sent to licensees and
remedy adverse human rights impacts as well as to environmental laws vendors, who are expected to review them with their
reduce the environmental impacts of our operations, • Specifies where products may be produced and facilities and implement steps to promptly remedy any
products, and services where we operate. maintains the names and locations of factories identified compliance violations; failure to do so in a
authorized to manufacture Disney-branded products timely manner can result in removal of authorization
We purchase an extensive array of products, materials, • Sets standards for when, where, and how social to produce Disney-branded products.
and services from thousands of suppliers to support compliance audits assess compliance with ILS
our operations. In addition, Disney-branded products Requirements for our ILS program are described in our
program standards
are produced in roughly 43,500 facilities in ILS Program Manual, as well as in supplemental guides,
• Reviews audit and assessment reports regularly and
approximately 100 countries, creating a highly including those for forced labor and health & safety. The
issues corrective action plans, as appropriate, to
complex global network of suppliers. program is informed by our Human Rights Policy,
promote improvement in working conditions
Supply Chain Code of Conduct, and Standards of
• Provides guidance, training, and capacity building
We expect our suppliers to uphold the standards of Business Conduct, along with a range of other
to vendors and licensees on how to improve the labor
our Supply Chain Code of Conduct (the “Code”). The responsible business expectations.
conditions of their facilities
Code is integrated into our business operations,
including through a range of specific measures to To promote company-wide integration, our Global
The ILS program requires licensees and vendors
monitor and assess compliance as appropriate. Products & Labor Standards function, which reports
involved in the production of Disney-branded goods
up through our Chief Financial Officer, has responsibility
to source and manufacture products from countries that
for the ILS program. The Audit Committee of the
are on Disney’s list of Permitted Sourcing Countries,
company’s Board of Directors oversees and periodically
which is updated on a regular basis. To provide further
reviews the company’s policies and practices related to
transparency and promote program compliance, we
compliance with laws, ethical conduct, and conflicts of
periodically update our published list of facilities
interest, and receives periodic updates on the
producing Disney-branded products that are sold,
performance of the ILS program.
distributed, or used in our own retail and wholesale
businesses, as well as those used in our internal
operations, on Open Supply Hub.
16 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY
CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY
PRODUCT SAFETY
Management of Chemicals in
Consumer Products
We also have policies to manage the use of chemicals in
Learn more in our Data & Frameworks
products. In 2023, Disney developed and disclosed a
Priority Chemicals List (PCL) that identifies substances
The safety of products bearing Disney brands, characters, we are working to reduce in our branded products.
and other intellectual property is of the utmost For Disney-branded products developed and sourced
importance to us. Disney-branded consumer products, by Disney entities, we have established thresholds
spanning numerous categories, from toys and apparel and timelines to reduce the use of these chemicals.
to books and fine art, are produced by thousands of For our licensed products, we encourage our licensees
third-party licensees and vendors around the world. to similarly work to reduce these chemicals. To address
Our product safety program accounts for this breadth, compliance with our PCL policies, Disney uses a
as well as the rapid changes in scientific knowledge, risk-based approach that includes random audit testing
evolving regulations, and customer and community on select products and the submission of relevant
feedback. Our Supply Chain Code of Conduct specifies documentation by vendors.
our expectation that all suppliers deliver products and
services that comply with our safety and quality standards. Disney’s PCL was developed by considering several
resources, including, but not limited to, the EU
Our Product Integrity function oversees Disney’s safety REACH Substances of Very High Concern (SVHC),
policies, procedures, and operating requirements for the Canadian Environmental Protection Act list of
physical products containing Disney intellectual property toxic substances, and chemicals of concern lists in the
across the enterprise and is led by our Global Product & states of Washington, Vermont, and Oregon. We will
Labor Standards function. Disney requires that licensees conduct a regular review process to identify additional
and vendors contractually commit to follow procedures substances for reduction. Additionally, we encourage
for verifying that Disney-branded products comply with vendors to use recognized resources to identify safer
applicable safety regulatory requirements and any alternatives to chemicals listed on the PCL.
additional requirements that may be specified by Disney.
As part of our chemical tracking efforts, in 2023 we
Disney, in conjunction with renowned independent testing participated in the Chemical Footprint Project’s survey
laboratories, developed product guidelines that specify to establish an internal chemicals baseline. We intend to
applicable product safety standards for numerous product use this survey process, or another industry standard
categories and geographic regions. These guidelines cover tool, to measure progress toward the reduction of PCL
a broad range of physical, mechanical, toxicological, chemicals in Disney-branded products developed and
microbiological, flammability, electrical, and chemical safety sourced by Disney.
requirements. They are available online for use by product
designers, licensees, and vendors. We require compliance
with product guidelines that include testing performed by
accredited third-party laboratories for Disney-branded
products developed and sourced by Disney entities.
18 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY
GUEST SAFETY
CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY
TC-IM-230a.2 TC-IM-220a.1
Learn more in our Data & Frameworks Learn more in our Data & Frameworks Learn more in our Data & Frameworks
Information security, including cybersecurity, is an We have policies designed to enhance the protection of the We believe the digital world should be a safe space for kids and
important aspect of operations as it protects systems, personal information of our customers, guests, non-guests, families to engage, learn, explore, and express themselves. We strive
networks, and programs from digital attacks. The including job applicants and third-party businesses, and our to produce positive, respectful, high-quality content and experiences
company’s information security management system employees. Our global privacy program is based on the designed for individuals, children of all ages, and families.
is designed to secure the Disney Global Network’s principles of privacy by design, accountability, transparency,
digital environment as we grow our businesses. Our and giving individuals meaningful controls over their We deliver content through multiple channels, including our
information security program continues to be informed personal information. We regularly assess and update our own digital offerings. Our internal policies and practices
by the National Institute of Standards and Technology program to take into account applicable requirements of promote safety within our digital experiences. We provide
Cybersecurity Framework and other recognized new privacy laws and regulations around the world and to parents and caregivers with controls and recommendations so
information security frameworks, including the core keep up with rapid advancements in technology and new that they can choose the content and experiences that are right
principles set forth therein. business initiatives. In 2023, this included working with for their families.
partners across our businesses to update our program to We also support children’s digital well-being through our Digital
The Audit Committee of our Board of Directors reviews
reflect requirements that went into effect in California, Wellness Grant Program. We provide funding to nonprofits and
the company’s cybersecurity and data security risks and
Virginia, Colorado, Utah, and Connecticut. other organizations working to educate children, parents, caregivers,
mitigation strategies. Day-to-day management is the
responsibility of our Information Security function, We provide privacy training to our employees and have and teachers around the globe about digital citizenship. Grantees
which reports to our Chief Financial Officer. This team incorporated privacy topics into the company’s Standards of offer expertise in areas of focus including digital literacy and
periodically updates the Audit Committee on the Business Conduct and information security trainings—both resilience, privacy, responsible internet use, and critical thinking.
company’s cybersecurity risks and mitigation strategies. of which are required on a recurring basis. We also regularly In 2023, we supported 20 organizations through digital wellness
conduct specialized trainings for applicable employees on education grants. Our initiatives supported peer-to-peer training,
how to properly handle the personal information of development of resources for parents and educators, and
Read more about our approach to cybersecurity: customers, employees, contractors, and/or third parties. activities to promote mindful digital use and online safety. For
Information Security Management System Day-to-day management of data privacy is the responsibility example, in Indonesia, we supported the Ganara Mariberbagi
of our Global Legal, Policy, and Compliance function, Seni Foundation’s Creative Digital Camp, an initiative to educate
which reports to our Chief Legal and Compliance Officer. students, parents, and teachers across multiple provinces by
giving them a thorough understanding of digital literacy and
online safety through art activities. In Sweden, we supported an
Read more about our approach to privacy: organization called Friends, with a focus on its Ask Us! Youth Learn more about content
Online Safety program. Working with children and youth safety functionalities:
Privacy Center globally, it aims to establish youth-led recommendations for
online child safety. And in the United States, we are helping the Disney+ Parental Controls Page
Children’s Privacy Policy
National Center for Missing and Exploited Children support
authorities in responding to potential online threats facing
children. We also participate in industry coalitions to promote
user awareness of online safety.
20 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY
Nutrition Guidelines
21 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
CORPORATE GOVERNANCE ETHICS RISK HUMAN RIGHTS SUPPLY CHAIN PRODUCT SAFETY GUEST SAFETY INFORMATION SECURITY PRIVACY DIGITAL WELLNESS RESPONSIBLE ADVERTISING JOURNALISTIC INTEGRITY ARTIFICIAL INTELLIGENCE TAX STRATEGY
Investing in
Our People
We invest in the talent development,
career mobility, safety, and overall
well-being of our people to inspire and
empower them to do their best
In This Section
23 OVERVIEW
24 SUPPORTING OUR EMPLOYEES THROUGH
CHANGE
24 EMPLOYEE SAFETY, HEALTH & WELL-BEING
25 COMPREHENSIVE TOTAL REWARDS
26 SPOTLIGHT: INVESTING IN OUR
EMPLOYEES’ FUTURES
27 EMPLOYEE ENGAGEMENT & RECOGNITION
28 TALENT DEVELOPMENT
OVERVIEW SUPPORTING OUR EMPLOYEES THROUGH CHANGE EMPLOYEE SAFETY, HEALTH & WELL-BEING COMPREHENSIVE TOTAL REWARDS SPOTLIGHT EMPLOYEE ENGAGEMENT & RECOGNITION TALENT DEVELOPMENT
OVERVIEW
Disney is home to some of the most exceptional and Disney is home to a community
dedicated people. We welcome talent of all kinds,
from animators to engineers to zookeepers, and of passionate, creative, and
many roles in between, and we seek to cultivate an innovative employees who reach new
environment where every individual feels supported
in exploring their career ambitions. We strive
heights together. We seek to foster an
to inspire and care for one another, during good inclusive environment with unparalleled
times and bad. opportunity, where our employees can
Our approach focuses on attracting, engaging, thrive personally and professionally
developing, and rewarding a talented, diverse, and
best-in-class team while instilling a culture of and unleash their greatest potential.
integrity, creativity, collaboration, community, and Our exceptional talent paves the way
inclusion to promote a positive employee experience.
to our success, enabling us to continue
Our Chief Human Resources Officer leads our sharing heartwarming stories and
human capital management and employee
experience strategy and reports to our CEO. This unforgettable experiences that touch
role periodically updates our Compensation the hearts of millions around the world.
Committee or full Board of Directors on topics such
as workforce equity matters, the company’s benefit Sonia Coleman
programs, employee and leader engagement, and Chief Human Resources Officer,
talent development, and is supported by a variety of The Walt Disney Company
dedicated human resources functions across our
businesses, content engines, and regions.
24 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
OVERVIEW SUPPORTING OUR EMPLOYEES THROUGH CHANGE EMPLOYEE SAFETY, HEALTH & WELL-BEING COMPREHENSIVE TOTAL REWARDS SPOTLIGHT EMPLOYEE ENGAGEMENT & RECOGNITION TALENT DEVELOPMENT
OVERVIEW SUPPORTING OUR EMPLOYEES THROUGH CHANGE EMPLOYEE SAFETY, HEALTH & WELL-BEING COMPREHENSIVE TOTAL REWARDS SPOTLIGHT EMPLOYEE ENGAGEMENT & RECOGNITION TALENT DEVELOPMENT
OVERVIEW SUPPORTING OUR EMPLOYEES THROUGH CHANGE EMPLOYEE SAFETY, HEALTH & WELL-BEING COMPREHENSIVE TOTAL REWARDS SPOTLIGHT EMPLOYEE ENGAGEMENT & RECOGNITION TALENT DEVELOPMENT
SPOTLIGHT
INVESTING IN OUR EMPLOYEES’ FUTURES DISNEY ASPIRE PARTICIPANTS I started my career as a Merchandise
Hostess in EPCOT’s beautiful World
Showcase and loved every second of it.
Flash forward eight years to present day,
15,000+
I am proud to say I am now a Recruiter
with Walt Disney World Resort’s Casting
Services Center and a Disney Aspire
Employees enrolled as of graduate! Disney Aspire provided me the
the end of fiscal 2023 opportunity to go back to school and earn
my Master of Science degree in Human
Resources and Strategic Management.
Disney Aspire—our education investment and career Disney Aspire also hosted career events and workshops I use the tools I learned during my program
development program—pays 100% of tuition up front on professional development skills including networking, every single day in my role with Casting.
at network schools and is available to more than 95,000 resume writing, and interviewing. ~3,600
eligible hourly full-time and part-time employees and I am so lucky to be doing the job I always
cast members in the United States. The program Disney Aspire Advocate Program dreamed of since my very first day with
celebrated its fifth anniversary in 2023 and continues to
evolve to meet the dynamic needs of our diverse A major goal of Disney Aspire is to provide participants Walt Disney World Resort and I have
employee base and the ever-evolving job landscape. with the support they need to succeed in their program Disney Aspire to thank!
and beyond. The Disney Aspire Advocate program brings Past and present Disney
Disney Aspire continues to set the standard for together program graduates from across the company Aspire participants
internally promoted as of Jeanine Carr
employer-funded education programs. We publish who have experienced internal career mobility. Advocates
the end of fiscal 2023 Disney Aspire Graduate and
graduate and mobility data, and we invest in our help spread the word, showcase Disney Aspire’s impact,
Walt Disney World Resort Cast Member
employees well beyond graduation. and provide guidance to those exploring enrollment or
currently enrolled in the program.
Career Advisors and Events
Disney Aspire continues to prioritize career mobility Disney Aspire Atrium
by providing the tools, resources, and experiences our The Disney Aspire Atrium, an internal digital hub for
employees need to succeed in the workforce. In fiscal events, news, and resources for Disney Aspire participants,
2023, Disney Aspire Career Advisors continued to meet launched in 2023. The Atrium is a place for prospective
both one-on-one and in group settings with students and current students and alumni to share stories and
and graduates to help them more confidently navigate access resources designed to aid them in their educational
their career journeys, whether at Disney or beyond. and career journeys.
27 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
OVERVIEW SUPPORTING OUR EMPLOYEES THROUGH CHANGE EMPLOYEE SAFETY, HEALTH & WELL-BEING COMPREHENSIVE TOTAL REWARDS SPOTLIGHT EMPLOYEE ENGAGEMENT & RECOGNITION TALENT DEVELOPMENT
OVERVIEW SUPPORTING OUR EMPLOYEES THROUGH CHANGE EMPLOYEE SAFETY, HEALTH & WELL-BEING COMPREHENSIVE TOTAL REWARDS SPOTLIGHT EMPLOYEE ENGAGEMENT & RECOGNITION TALENT DEVELOPMENT
TALENT DEVELOPMENT
Diversity,
Equity &
Inclusion
We foster a culture of belonging
that enables our workforce to deliver
stories, experiences, and products
that reflect, and resonate with,
global audiences
In This Section
30 OVERVIEW
31 PEOPLE
33 CULTURE
34 CONTENT
37 SPOTLIGHT: MICKEY’S TOONTOWN
AT DISNEYLAND RESORT REIMAGINED
WITH ACCESSIBILITY IN MIND
38 COMMUNITY
39 TRANSPARENCY & ACCOUNTABILITY
Released in 2023, the live-action
The Little Mermaid reimagines the
beloved story of Ariel, a curious
mermaid who longs to experience
life on land and finds herself on an
unexpected journey of self-discovery.
Now available on Disney+
30 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
OVERVIEW
Disney has a long legacy of creating authentic Across Disney, we recognize
and unforgettable stories, characters, experiences,
and products that capture the imagination of that a culture of inclusivity and
global audiences. belonging—where all voices are
We are committed to attracting, retaining, and heard and where individuals from all
developing a workforce that reflects the world’s rich backgrounds have opportunities to
diversity of experiences, backgrounds, and perspectives.
This is important to our business and our mission of thrive—fosters an environment where
entertaining and inspiring families from all walks of life. innovation flourishes because of our
Disney has also prided itself on our ability to make a
positive contribution to communities across the United collective strengths. This enables
States and around the world. We recognize we cannot Disney to optimally entertain and
achieve this without fostering a culture of inclusivity and
belonging. To that end, we have long been focused on
create products, experiences, and
creating a welcoming and respectful workplace for our stories that reflect, and resonate with,
employees, providing unparalleled entertainment people around the world.
experiences, and collaborating with community
organizations to make our industry more accessible,
Tinisha Agramonte
especially for the next generation of storytellers. These
Senior Vice President and
efforts are described in the following sections reflecting
Chief Diversity Officer,
our diversity, equity, and inclusion focus areas:
The Walt Disney Company
PEOPLE CULTURE
CONTENT COMMUNITY
PEOPLE
SV-ME-260a.1
Our Objective
We believe that when our workforce reflects the Amplifying Diverse Tech Talent Elevating Our Everyday Heroes
rich diversity of guests and customers, we can better and
In 2023, Disney Entertainment and ESPN Technology We have a long track record of respect and In addition, the continued success of the Disney Military
more authentically serve our audience. As an equal
hosted its third cohort of CODE:Rosie, an in-house appreciation for the U.S. Armed Services. We recognize Fellowship program, in collaboration with the U.S.
opportunity employer, applicants are considered for
development program that aims to amplify gender the commitment and dedication of military service Chamber of Commerce Hiring Our Heroes Corporate
employment without regard to race, color, religion, sex,
diversity in technology, providing women at Disney and value the critical thinking, collaboration, and Fellowship Program, supported 62 fellows and led to
national origin, sexual orientation, gender identity, disability,
the opportunity to develop skills and explore career leadership skills the military instills. We are honored 31 hires since the inception of the program in 2016.
protected veteran status, or other protected categories.
development opportunities. Through our collaboration to support active U.S. military, veterans, and their
Disney also launched its participation with the
We take a meaningful and measurable approach to with Out in Tech, we also support opportunities for families in many ways across our company.
Department of Defense Military Spouse Employment
expanding our pipeline of talent and strive to follow LGBTQIA+ tech leaders to advance their careers. And
For example, through our Heroes Work Here Partnership in 2023, connecting people to employers
industry best practices, including marketing roles on in fiscal 2023, Disney also participated in AfroTech,
program, we have hired more than 13,000 veterans committed to hiring and retaining military spouses.
platforms that reach potential candidates from a wide range a gathering of Black and African American technologists
through the end of fiscal 2023. Launched in 2012,
of sources. We offer optional training to support leaders in and prospective talent.
the innovative program is committed to hiring, training,
identifying, attracting, and engaging a multifaceted talent
and providing transitionary resources to U.S. military
pool. And we foster accessible workplaces and strive to
veterans and military spouses while elevating awareness
recruit, train, and integrate employees with disabilities
of their significant contributions as civilian employees.
in alignment with industry best practices. To attract and
retain talent across the company, we also invest in talent
development programs across the enterprise, including
initiatives such as the Black Talent Network, Heroes Work
Here, Women’s Talent Network, and Disney Aspire.
We are proud of the progress we have made to date in creating
a truly representative team at all levels of the company.
32 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Disney relies on partnerships with various academic Disney was honored to host another Out & Equal Alongside the release of Black Panther: Wakanda
institutions to enhance development opportunities for Workplace Summit to support LGBTQIA+ workplace Forever, Disney launched an apprenticeship program
students and enable a diverse talent pipeline. The equity. This year’s summit brought together influential in collaboration with our Black Business Employee
students at our partner institutions, as a whole, reflect thought leaders, global subject matter experts, Fortune Resource Group from Brazil, Coletivo T’Challa. The
the diversity of experience we seek in our leadership 500 executives, and more. program is designed to further expand access to
and workforce. employment opportunities, foster diverse leadership,
and increase awareness of Disney as an employer.
For example, Disney on the Yard helps to build a
long-term pipeline of Black talent, expand access
to opportunities for students from Historically Black Learn more:
Colleges and Universities (HBCUs) within the
entertainment industry, and build a community for Investing in Our People
HBCU alumni across the company. Through its
Innovation Challenge, students pitch their innovative
ideas, receive mentorship, and can win scholarships
(shown above). In 2023, Walt Disney World Resort
hosted the HBCU Week Foundation’s largest HBCU
Week event to date, with thousands of high school
students attending, as well as HBCU representatives
and corporate sponsors.
33 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
CULTURE
Our Objective
CONTENT
Disney Entertainment’s Creative Talent Development & Disney Launchpad: Shorts Incubator serves as an entry Star Imagine UK, a new short film incubator program that Disney’s support of Exceptional Minds continued in
Inclusion team provides access to opportunities to point for emerging filmmakers with underrepresented Disney supports in collaboration with The National Film fiscal 2023. The funding enabled Exceptional Minds to
emerging talent from underrepresented communities backgrounds, including writers and directors. Six and Television School, grants teams from underrepresented continue to implement an innovative curriculum that
through professional development programs for directors, shorts premiered on Disney+ and were screened at backgrounds £25,000 to develop their uniquely personal teaches young, neurodivergent adults the technical and
writers, production assistants, crew members, and more. Oscar-qualifying film festivals across North America, stories. The Film Independent Imaginar Producers professional skills needed for post-production careers in
winning two awards. Seasons 1 and 2 were both Residency is another new program made possible by animation, visual effects, 3D gaming, and related fields.
nominated for NAACP Image Awards. Disney and Searchlight Pictures in collaboration with the
National Association of Latino Independent Producers.
The residency supports Hispanic and Latino independent
producers with a $50,000 grant, professional coaching,
mentorship, project development support from industry
professionals, and access to creative workplaces.
36 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
SPOTLIGHT
COMMUNITY
Environmental
Sustainability
We take meaningful and measurable
action to support a healthier planet
for people and wildlife
In This Section
41 OVERVIEW
42 EMISSIONS
46 WATER
47 WASTE
48 MATERIALS
48 SUSTAINABLE DESIGN
50 NATURE
53 SPOTLIGHT: DISNEY’S ANIMAL
KINGDOM CELEBRATES 25 YEARS OF
CONSERVATION AND INSPIRATION
OVERVIEW
Disney is committed to taking meaningful and measurable Environmental Collaborations & Memberships
action to support a healthier planet for people and
wildlife. We are focused on putting possibility into practice
and inspiring optimism for a brighter, cleaner, and more
environmentally sustainable future, a commitment we
call Disney Planet Possible. Learn more in our Data & Frameworks
EMISSIONS
Disney has had a long-term goal to achieve net zero Net Zero Emissions for Direct Operations
greenhouse gas (GHG) emissions from our direct
TR-CL-110a.2 We are working to reduce emissions from direct
operations (Scope 1 and 2) since 2009, and we remain
operations through a reduction hierarchy that includes:
Learn more in our Data & Frameworks committed to this ambition. In alignment with the
designing our built environment to reduce or avoid
Intergovernmental Panel on Climate Change and the
emissions; promoting energy efficiency in our buildings
Paris Climate Agreement, we have now also set
and fuel efficiency for ships and fleet vehicles; replacing
quantitative and timebound absolute reduction goals for
2030 Emissions Goals† carbon intensive fuel sources with lower carbon
emissions from our direct operations (Scope 1 and 2),
alternatives; electrifying buildings and transportation;
and absolute reduction and supplier and licensee
and expanding our use of renewable electricity. To reach
engagement goals for emissions from our value chain
net zero, we will also invest in high-quality carbon
EMISSIONS FROM OUR DIRECT (Scope 3). In calendar 2023, these goals were validated
OPERATIONS (SCOPE 1 & 2) credits that help us address the emissions gap remaining
by the Science Based Targets Initiative (SBTi).
after we have pursued the above-mentioned levers.
• Reduce absolute emissions from direct Emissions from our direct operations come primarily
operations (Scope 1 & 2) by 46.2%, against
from energy use in our parks and resorts, major
a fiscal 2019 baseline
corporate campuses, and from fuel used by our cruise
• Achieve net zero emissions for direct operations††
ships. Emissions in our value chain come from a wide
• Purchase or produce 100% zero carbon electricity range of sources, including manufacturing of consumer
• Invest in natural climate solutions products, production of media content, and food and
beverage operations.
EMISSIONS FROM OUR VALUE CHAIN (SCOPE 3)
Like most companies setting aspirational Scope 3
• Reduce Scope 3 emissions through absolute targets, these are challenging goals, and success
reduction and supplier and licensee engagement: depends on several external factors. These include
– Reduce absolute Scope 3 GHG emissions from
actions by our suppliers to reduce their emissions, global
purchased goods and services, capital goods, fuel- and economy-wide transitions to cleaner fuels, availability of
energy-related activities, upstream transportation and economically feasible solutions at scale, and consumer
distribution, waste generated in operations, business behavioral changes. Industry collaboration is key to
travel, employee commuting, and franchises, by a addressing some of these challenges.
minimum of 27.5% against a fiscal 2019 baseline
– Commit that 20% of our suppliers, measured by
emissions covering purchased goods and services, will
have science-based targets by 2027
– Commit that 72% of our licensees, measured by
emissions covering franchises, will have science-based
† Our environmental goal-setting process adapts to changes in our businesses
targets by 2027
and in relevant protocols that we follow. For emissions, we measure actual
emissions and forecast future emissions based on information available on
our business plans, secular changes, projects, process changes, and other
factors. We expect to follow SBTi methodology recommendations that
companies check the validity of their target projections annually, and at a
minimum, reassess targets every five years.
†† See footnote 6 on p. 71.
43 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Carbon Credits
1.30M
1.19M
† Our environmental goal setting process adapts to changes in our businesses and in relevant protocols that we follow. For emissions, we measure actual emissions and forecast
future emissions based on information available on our business plans, secular changes, projects, process changes, and other factors. We expect to follow SBTi methodology
recommendations that companies check the validity of their target projections annually, and at a minimum, reassess targets every five years.
†† See footnote 6 on p. 71.
44 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Examples of Using Our Five Key Levers to Work Toward Our 2030 Emissions Target for Direct Operations (Scope 1 & 2)
DESIGNING SUSTAINABLY ACROSS PURSUING ENERGY EFFICIENCY INVESTING IN NEW FUELS ELECTRIFYING GENERATORS IN EXPANDING OUR RENEWABLE ELECTRICITY
OUR BUILDING PORTFOLIO AT DISNEY PARKS AND RESORTS OUR FILM & TV PRODUCTIONS PORTFOLIO AROUND THE WORLD
To power its fleet, Disney Cruise Line is
For new developments, we embed In addition to site-specific investments investing in alternative fuels like liquefied Our film and television productions are We continue to research, invest in, and
sustainable design in the capital review in energy and fuel efficiency, we have natural gas (LNG) and hydrotreated working to reduce emissions, in part by develop renewable electricity projects across
process and evaluate and include efficiency established a dedicated Energy Efficiency vegetable oil, a renewable diesel made seeking innovative new technologies for our global portfolio, including large-scale
measures when projects begin. As an Fund (the “Fund”) that makes significant from recycled cooking oils and waste electrification. For example, the Clean investments in solar power at our parks
example, the DisneylandForward project funding available for our businesses to animal fats. In addition, Disney Cruise Line Mobile Power Initiative was launched in and resorts in Paris, Orlando, Shanghai,
that is currently going through the public undertake new energy efficiency reduction is actively exploring bio-LNG, green June 2023 with the support of Disney and and Hong Kong. For example, Shanghai
planning process in Anaheim, California projects. For example, in 2023, the Fund methanol, and other fuel sources to Netflix to help our sets transition from Disney Resort expanded its solar capacity
(rendering shown above†) will follow our supported retrofitting water pumps in the encourage their development at scale traditional diesel generators to cleaner forms in calendar year 2023, adding 1.3 Megawatts
sustainable design process, if approved. Pirates of the Caribbean attraction at within the maritime industry. of energy. With support from RMI, formerly of solar projects. Hong Kong Disneyland
Shanghai Disney Resort (shown above), Rocky Mountain Institute, and its global (shown above) also implemented new
replacing a water-to-water heat pump at climate tech accelerator, Third Derivative, solar projects in 2023, making it the
Learn more: Hong Kong Disneyland, and adding an the initiative aims to find, test, pilot, and single largest solar site in the city.
Sustainable Design
open-loop electro-cell to a chiller at Walt help scale cost-competitive, zero-emissions
Disney World Resort. mobile power designed specifically for film
and television productions.
WATER
CG-AA-430a.2
Disney recognizes that water matters to Watershed Investments Water Conservation Sustainable Seafood
ecosystems, communities, and our operations
We have identified critical regional water issues and continue We remain committed to embedding water efficiency Responsibly selecting and sourcing seafood is an
around the world. Water is a shared resource, and
to collaborate with local stakeholders, including nonprofits, measures across our operations and disclosing our annual important aspect of our commitment to protecting the
we know that our operations can have an impact
to promote the overall health of regional watersheds. water consumption. For example, Shanghai Disney Resort health of the planet for future generations. In fiscal
on local watershed conditions and our oceans.
replaced toilet flushing water with non-potable water at 2023, our U.S. parks, resorts, and cruise line sourced
In fiscal 2023, we supported The Nature Conservancy-China’s
Water is a highly local issue, and our strategy two onstage restrooms in 2023, saving millions of gallons 96% sustainable seafood.† Fisheries are periodically
project for Qiandao Lake, a critical water source for the
incorporates individualized considerations in each of potable water per year. Similarly, EPCOT at Walt evaluated by third parties for sustainability, and ratings
Yangtze River Delta region. Our efforts helped protect
geography. We continue to implement site-specific Disney World Resort switched its irrigation system to for specific species can fluctuate. Nonetheless, our
the area’s freshwater quality, a major health resource for
water strategies at our high-impact sites, including reclaimed water in 2023, and the Jungle River Cruise commitment to 100% sustainably sourced seafood
the surrounding communities. The accompanying wetland
our global parks, resorts, and corporate campuses. attraction at Hong Kong Disneyland (shown above) now remains. We continue to collaborate with the
restoration projects are a significant investment in the
And we engage with local communities and refills from collected rainwater. Sustainable Fisheries Partnership in its work to improve
region’s biodiversity. In addition, we supported a project
leading nonprofits to respond to the unique fishing and aquaculture and advance sustainable
to expand a salt marsh and restore a mangrove forest
needs of the region. seafood production. In 2023, this collaboration
by the Marine Discovery Center along the Indian River
supported efforts of fishers in Massachusetts to pilot
Lagoon in Florida (shown above). These native plantings
new gear technologies that protect the critically
improve water quality, support ecological services, and
endangered North Atlantic right whale.
preserve biodiversity. We also supported the Malama
Learning Center’s project to expand the reach and
impact of community-based water stewardship activities
in Leeward O’ahu, adjacent to our Aulani Resort, to
address the threats of reduced water quality due to the
† Disney’s definition of sustainable seafood can be found in our 2030 deterioration of habitat and biodiversity caused by invasive
Environmental Goals White Paper. The breakdown of sustainable seafood in plants and animals, as well as drought and water shortage.
fiscal 2023 was 7% Best Choice, 71% Eco-certified, 7% Good Alternative,
4% Avoid, 11% Fishery Improvement Projects, and < 1% Unrated. We engaged in similar efforts in Los Angeles and Orlando.
47 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
WASTE
and drive water efficiencies and conservation. ††† Zero waste to landfill is defined as 90% operational waste diversion,
including thermal waste-to-energy for Walt Disney World Resort,
Disneyland Resort, Disneyland Paris, and Disney Cruise Line.
49 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Sustainable Design in Our Parks: Shanghai Disney Resort Achieved LEED for Communities Platinum
NATURE
DISNEY CONSERVATION FUND EFFORTS
SINCE IT WAS FOUNDED IN 1995
Invested in community
Disney Conservation
conservation programs
Since 1995, Disney has invested more than $125 million
through the Disney Conservation Fund (DCF), a
company initiative that supports community-based
solutions to protect wildlife and their habitats. A core
example of Disney Planet Possible—tangible actions
the company is taking to inspire optimism for a brighter,
more sustainable future—DCF philanthropic grants 1,000+
and the expertise of dedicated teams have helped to
preserve and restore nature and biodiversity, build more
resilient communities, advance science, and strengthen
the natural systems that we all depend on for food,
water, clean air, and more. Through projects supported Species of wildlife protected
by Disney Conservation, wildlife like California condors
and Atala butterflies have been brought back from the
brink of extinction, and millions of acres of marine- and
land-based areas have been protected.
In fiscal 2023, the DCF made nearly $7 million
in grants, supporting organizations working on the
ground in 18 countries. 315M+
Excellence in Animal Care The Great Reef Census Commitment to Conservation in Florida
Disney’s Animals, Science & Environment team Nearly 400 Disney VoluntEARS participated in the In recent years, Walt Disney World Resort has donated
leads the company’s efforts to advance care for animals, Great Reef Census, a large-scale effort to protect to conservation organizations in Florida as part of
connects people with animals and nature through Australia’s Great Barrier Reef. VoluntEARS were asked the resortʼs continued commitment to reduce its
immersive experiences and storytelling, and helps to survey images that divers had taken of the reef, environmental footprint, care for wildlife and their
conserve our natural resources. For example, at the classify the types of reef-building coral they saw, habitats, share stories that inspire action, and support
Aulani Resort in Hawaii in 2023, the team worked with and help scientists determine where the reef needs programs in its local communities. Organizations such
the Oceanic Institute of Hawaii Pacific University to targeted attention and resources. The result was a as Conservation Florida, The Nature Conservancy, and
replenish tropical fish stocks without impacting the ocean large virtual volunteering initiative, with participants Trout Lake Nature Center are using the funding to help
environment, resulting in promising growth in several from locations around the world reviewing more than make a number of projects possible—from expanding
endemic fish populations. On the other side of the 18,000 images. The Great Reef Census has surveyed land protection initiatives and supporting healthy tree
country, the veterinary team at Disney’s Animal Kingdom more than 17% of reefs on the Great Barrier Reef. canopy coverage in underserved communities, to
has saved animal lives, brought new ones into the world, finding solutions to clean drinking water for those in
Disney’s long-term commitment to protecting and
and made many lives better, including helping recover need and funding educational opportunities for youth
restoring coral reefs includes leading research to
the Guam rail and Guam kingfisher bird species that were in our community.
rehabilitate coral reefs in The Bahamas, supporting the
extinct in the wild.
Florida Coral Rescue Center to safeguard coral species
susceptible to stony coral tissue loss disease, and
supporting nonprofits like the Perry Institute for Marine
Science to address coral conservation and restoration.
52 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Keeping Our Oceans Amazing Inspiring Action with National Geographic Reporting on the Climate
In celebration of the theatrical release of the 20th Two new National Geographic projects took listeners Two of ABC News’ most prominent personalities
Century Studios film Avatar: The Way of Water, and viewers inside the unique landscapes and habitats provided in-depth looks at the mounting physical
Disney and Avatar launched the global Keep Our of Latin America. Lo Que Haces Cuenta, or What You Do effects of climate. Michael Strahan’s report from
Oceans Amazing campaign to raise awareness of Counts, released new podcast seasons dedicated to the Easter Island showed the degradation of the
the challenges facing oceans and marine life. The relationship between the balance of ecosystems and the sacred Moai statues, which are part of a UNESCO
award-winning campaign supported The Nature well-being of people. The series explored the connection World Heritage site and date back centuries, as
Conservancy (TNC) and its work to protect 10 of of human beings with the Earth, the key role of bees well as the high level of microplastics pollution in
our oceans’ amazing animals and their habitats, in sustaining biodiversity, activist youth, sustainable the surrounding bodies of water. David Muir
connected to the beauty of Pandora. As part of architecture, food and its impacts, and more. The series traveled to South Sudan to report on the impacts
the campaign, fans were invited to participate in also featured scientists, environmentalists, experts, and of massive flooding. Following the segment’s
celebratory experiences, such as the Virtual Pandoran National Geographic Explorers in conversation about the broadcast on World News Tonight, Nightline, and
Ocean, which transported fans to the wonders of wonder of the planet. Another initiative for Spanish and Good Morning America, viewers donated more
the reef. Through this unique digital activation, fans Portuguese speakers, Escala Por El Bien, or Stop Over for than $4.7 million to World Food Program USA, a
helped to “Keep Our Oceans Amazing” by creating the Good, featured videos from influencers in Argentina record for the organization.
their very own Avatar-inspired ocean creature. For (shown above), Brazil, and Mexico as they met National
every creature created in the Virtual Pandoran Ocean, Geographic Explorers and learned more about how their
Disney gave $5 to TNC. These funds contributed to projects encouraged people to connect with nature.
more than $1 million that was provided to TNC.
53 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
SPOTLIGHT
Since it first opened its doors on Earth Day in Protecting Global Habitats and Wildlife Innovation in Animal Care
1998, Disney’s Animal Kingdom Theme Park
To mark the anniversary, the Disney Conservation In 2023, there were 58 animals—from Gino the
has inspired countless guests with the magic of
Fund awarded grants to 25 global organizations that gorilla to Tuma the Nile hippopotamus—that had
the natural world. The park offers memorable
save wildlife, inspire action, and protect the planet. lived at Disney’s Animal Kingdom since opening day,
experiences with animals and their habitats, and
These include organizations working to preserve local a testament to the high level of care the park provides
its team of scientists, zoologists, veterinarians, and
habitats in Florida, such as the Coastal Plains Institute for all its animal species.
cast members has built a legacy of conservation
and Sea Turtle Conservancy, as well as those fighting
both in Central Florida and around the world.
to protect endangered species globally, such as Save Celebrating Nature’s Stories
In honor of the 25th anniversary, we launched the Elephants in Kenya and the Okapi Conservation
Project in the Democratic Republic of the Congo. Cast Telling stories that celebrate our relationship with
a series of initiatives to celebrate its history and
members at Walt Disney World Resort also do their nature and inspire conservation action has been a part
promote the continuation of its work to create
part to protect wildlife by inspiring guests to learn of Disney’s Animal Kingdom since day one. The 25th
a healthier planet for people and wildlife for
more about endangered species, like a new okapi baby, anniversary doubled as the 10th anniversary for the
years to come.
Beni, born in 2022 at Disney’s Animal Kingdom Lodge. Wilderness Explorer program, an interactive experience
Beni’s birth was recommended through the Association that enables guests of all ages to learn about plants,
of Zoos and Aquariums’ Species Survival Plan, which animals, and conservation. As of fiscal 2023, ~24 million
supports responsible breeding of threatened species in guests had participated in the program. This year also
managed care and represents hope for the declining, included the second season of Magic of Disney’s Animal
endangered populations of okapis in the wild. Kingdom on Disney+, the docuseries that highlights
Disney’s care for wildlife and the planet, which allows
global viewers to explore the more than 5,000 animals
that call Walt Disney World Resort home.
54 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Social Impact
We bring comfort, optimism, and joy
to our communities and inspire
hope, especially for children
In This Section
55 OVERVIEW
56 WISH GRANTING
57 SPOTLIGHT: DISNEY AND MAKE-A-WISH
CELEBRATE WORLD WISH DAY
58 CHILDREN´S HOSPITALS
60 DISNEY FUTURE STORYTELLERS
61 SUPPORTING COMMUNITIES
AROUND THE WORLD
62 VOLUNTEERING
OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING
OVERVIEW
Having a positive impact on the world as we grow This past year, Disney and
our businesses has been a part of our company
since its founding. We place particular focus on Make-A-Wish granted the
areas where we are uniquely positioned to make 150,000th Disney wish since our
a meaningful, measurable impact. Through our
support of wish granting and children’s hospitals,
founding in 1980. Disney is the
as well as our efforts to support communities in world’s largest wish granter for
need around the world and the contributions of Make-A-Wish, an accomplishment
passionate employee volunteers, we deliver joy
when and where it’s needed most. that wouldn’t be possible without
the dedication and commitment of
Disney leaders and thousands of cast
members over the years who have
helped us grant life-changing wishes
for children with critical illnesses
around the world, delivering hope
and joy when they’re needed most.
OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING
WISH GRANTING
OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING
SPOTLIGHT
Windows on Main Street, U.S.A. Our 150,000th Wish Pixar Wishes Guardians of the Galaxy Premiere Wish Weekend in Paris
In April 2023, Disney and Make-A-Wish Mikayla, a talented 16-year-old from Pixar granted special wishes throughout Wishes were granted alongside the launch Disneyland Paris celebrated World Wish Day
commemorated granting a remarkable Florida (shown above), was the 150,000th 2023, including one for wish kid Addie of premieres of Guardians of the Galaxy Vol. 3 (shown above) by inviting more than 80 wish
150,000 Disney wishes for children facing child to have a wish granted by Disney and (shown above), who wished to be a voiceover around the globe. At the European Gala at kids and their families from 13 countries to visit
critical illnesses and their families. The Make-A-Wish. Mikayla and her family were actor at Pixar. Her special day included a Disneyland Paris and at the World Premiere the park for a magical adventure, including
milestone was celebrated on World Wish surprised with the news on World Wish behind-the-scenes studio tour, an animation in Los Angeles (shown above), wish kids joining a special pre-parade event alongside
Day—the anniversary of the first wish that Day at Walt Disney World Resort, where demo, meet-and-greets with Pixar directors watched the long-awaited final installation characters like the three Sleeping Beauty good
inspired Make-A-Wish—with a first-of-its-kind she was Grand Marshal of the Disney and animators, and a recording studio session of the trilogy, walked the purple carpet, and fairies, Cinderella’s Fairy Godmother, Genie
window dedication on Main Street, U.S.A. Festival of Fantasy Parade. She returned during which she recreated a scene from met the stars. from Aladdin, and Mickey Mouse.
at Disneyland Resort. Main Street, U.S.A. to Walt Disney World Resort in August to Finding Nemo as Dory.
windows have historically been dedicated fulfill her wish to perform on stage at the Disney Talent Helps Raise Making Music at
to people who have made significant Once Upon A Wish Party, singing for First Visit to Tokyo Disney Resort Awareness for Make-A-Wish Hong Kong Disneyland
contributions to Disney over the past century. fellow wish kids and their families.
The windows unveiled on World Wish Day After years of delays due to the severity of Freeform’s grown-ish stars Marcus Scribner, After enduring years of treatment, 10-year-old
were the first dedicated to a nonprofit and her medical condition, 19-year-old wish kid Trevor Jackson, and Diggy Simmons, along wish kid Jarvis was able to share his love of
American Idol Experience Rei was finally able to visit Tokyo Disney
represent the special relationship Disney and with other Disney talent, participated in music and drumming at Make-A-Wish Hong
Make-A-Wish have developed over the past American Idol’s Disney Night enabled the Resort, just in time for its 40th anniversary videos that helped to raise awareness for Kong’s 25th Anniversary Celebration Party.
43 years. The company marked World Wish wishes of children to be fulfilled when they and World Wish Day. Rei credits her Make-A-Wish across social media. Jarvis took to the stage and performed a
Day with celebrations across our businesses met all-star judge Luke Bryan, took pictures, enduring positivity during medical mini-concert, inspiring the crowd and
and around the world. spent quality time with him, and stayed to treatments to the promise of one day reminding everyone of the incredible
watch the live taping. making this special trip. strength and resilience of children with
critical illnesses.
58 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING
CHILDREN’S HOSPITALS
OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING
Delivering Joy Through the Power of Disney Characters and Stories Helping Reimagine the Patient Experience Globally
In collaboration with Starlight Children’s Foundation, For the first time, Disney delivered 40,000 A global installation expansion plan in our APAC At Korea University Guro Hospital, we opened a play
almost 600 hospitals and places of care in the United National Geographic-themed STEM toys and EMEA regions is helping to bring immersive space in collaboration with Make-A-Wish and LG Uplus
States received Disney-themed Starlight Hospital and books to hospitalized children across the experiences to patients. (shown above). At Taipei Medical University Hospital,
Gowns and Pants, toys, books, and games in fiscal 2023. U.S. to inspire curiosity, exploration, and love we transformed the pediatric floor. And at King
In collaboration with The Support Network for
Since 2018, we have delivered 1.7 million toys and for nature. Chulalongkorn Memorial hospital in Thailand, we
NANBYO Children of Japan (shown above), Disney
books through Starlight to children in hospitals. provided a complete makeover of the pediatric patient
Internationally, Disney made May the 4th Japan introduced new experiences to the National
learning center.
Lucasfilm and Disney, together with Starlight Children’s Star Wars-themed product donations to six Center for Child Health and Development, including
Foundation, debuted new hospital gown designs in pediatric hospitals across Australia and Japan’s first-ever mobile movie theater. Through our long-term relationship with charity
2023. Ahsoka Tano and Din Djarin with Grogu were New Zealand. The special deliveries consisted MediCinema and the Institute of Imagination, more
In China, five new Disney Fun Houses opened at
added along with a refresh of existing gown designs for of 5,000 premium books, toys, and costumes. than 40,000 Wonder of Space Mission Play Packs
children’s hospitals in Hubei, Jiangsu, and Anhui
characters Darth Vader, R2-D2, and Chewbacca. The We also sent Disney-themed Starlight Hospital were created for hospitals in Disney’s charitable network
provinces, joining 34 other installations in the
gowns were unveiled on Wheel of Fortune during its Gowns to international markets including across 22 countries and in 18 languages, including
Chinese mainland.
Star Wars Galactic Celebration-themed week. France, Japan, Singapore, and Taiwan. Spain, Italy, Germany, Sweden, Denmark, Romania, The
Netherlands, Poland, the UK, and Ireland. Since 2021,
Disney has collaborated with MediCinema and places
of care to create and deliver more than 100,000
Adventure Packs to seriously ill children in hospitals
and hospices across the EMEA region.
60 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING
Disney continued its more than 20-year support of FIRST®, In collaboration with Junior Achievement Bahamas Disney’s American Indian College Fund (the College In honor of Hispanic and Latin American Heritage
mentoring 180 students across California and Florida for and The Bahamas Ministry of Youth, Sports, and Culture, Fund) Scholarship Program issues annual scholarships Month, Disney Entertainment commissioned alumni
FIRST’s international, project-based robotics competition Disney Cruise Line celebrated the rich traditions of to students attending tribal universities and colleges. from Ghetto Film School to create a short film to celebrate
for pre K-12 students. Walt Disney Imagineering (WDI) Junkanoo and hosted a series of virtual, interactive The program provides the College Fund scholars with their Hispanic and Latin American heritage. The film,
participated in the FIRST Championship and Innovation workshops with nearly 800 students in Eleuthera. uniquely Disney experiences and access to career Yo Recuerdo/I Remember, debuted on Hulu and was
Faire in Houston, where four teams that we sponsored Students were paired with Disney entertainment development opportunities. In fiscal 2023, Disney hosted distributed across Disney Entertainment’s digital platforms,
competed. Throughout the event, 50,000 people from professionals to exchange ideas, spark their students and staff from the College Fund—representing including ABC, ABC News, FX, Freeform, Hulu, National
around the world attended the FIRST Championship. imaginations, and inspire creativity. Diné, Cocopah, and Chiricahua Apache Nations—at the Geographic, Onyx Collective, and ABC Owned TV Stations.
Attendees—including students, faculty, and parents— Walt Disney World Resort for an immersive, multi-day This initiative builds on the multi-year collaboration between
stopped by WDI’s booth to experience examples of our site visit that included networking, professional Disney and Ghetto Film School, an award-winning nonprofit
robotics and to connect with Disney Imagineers. development, and exposure to career opportunities. organization that educates, develops, and celebrates the next
generation of great storytellers.
61 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING
OVERVIEW WISH GRANTING SPOTLIGHT CHILDREN’S HOSPITALS DISNEY FUTURE STORYTELLERS SUPPORTING COMMUNITIES AROUND THE WORLD VOLUNTEERING
VOLUNTEERING
Disney VoluntEARS
Through the Disney VoluntEARS program, we
encourage employees around the globe to donate COMMEMORATING 40 YEARS OF DISNEY VOLUNTEARS HONORING THE U.S. ARMED FORCES INSPIRING READING THROUGHOUT THE YEAR
their time and talents to their local communities. To honor the Disney VoluntEARS program’s 40th Disney VoluntEARS in Southern California volunteered Since 2000, Disney Publishing has donated more than
Since the program began in 1983, our employees anniversary, Disney VoluntEARS from Disneyland Resort, with Operation Gratitude, assembling 5,000 care 93 million books to First Book, benefiting educators,
and cast members have collectively contributed more along with their friends, family, community members, packages that were sent to deployed U.S. Service children, and families in low-income communities. As part
than 13 million hours of service to their communities and representatives from JMh / Love Anaheim, came Members, children of deployed military, veterans, of our long-standing relationship with First Book, in 2023,
worldwide. For example, during the company’s together to beautify Pearson Park in Anaheim, recruit graduates, first responders, wounded heroes, Disney VoluntEARS from Disneyland Resort brought
centennial celebration in October 2023, Disney California. This was one of multiple park beautification and caregivers. 40,000 children’s books to families, kids, and educators to
VoluntEARS around the world participated in service projects that took place throughout the summer. inspire reading through the summer months. In addition,
projects as a way to give back, bringing impact to local The Disney SALUTE veteran Business Employee
cast members from the HOLA Readers program—who
communities where we live and work. Resource Group made some magic for Harry Porrata
SUPPORTING THE MARINE TOYS FOR TOTS PROGRAM visit students at Orange Grove Elementary School each
Doria, a Guest Experience Manager at Disney’s Animal
Additionally, the Disney VoluntEARS Grants program Disney’s relationship with the Marine Toys for Tots year to host learning opportunities, bilingual story time,
Kingdom and a Master Sergeant in the U.S. Air Force
allows eligible employees to direct donations from the Program began in 1947, when Walt Disney and his and career days— joined the event to read stories in both
Reserve, while he was on an extended deployment to
company to qualified nonprofits of their choosing as a animators designed the original Toys for Tots train English and Spanish to children throughout the morning
Southwest Asia. SALUTE led a drive to collect food and
benefit for the time they spend volunteering. logo that is still used today. Since then, Disney has (shown above).
hygiene products for Doria and his Air Force unit to
helped Toys for Tots bring toys to millions of children help boost their morale while overseas (shown above). Disney VoluntEARS also joined Blue Star Families to
in need during the holiday season. As part of the The cast member response was impressive and excess host the Eustis Youth Book Bash at Joint Base Langley-
Disney Ultimate Toy Drive, Disney collected and donations were shared with an Orlando-based Eustis, Virginia. The event featured Disney VoluntEARS
donated more than 200,000 toys for Toys for Tots organization that supports a home where military who read to military children, and Disney donated more
during the 2022 holiday campaign in fiscal 2023. The and veterans’ families can stay at no cost while a loved than 3,000 books to military dependents.
effort was supported cross-company by shopDisney, one is receiving medical treatment.
Disney stores, Disneyland, Walt Disney World, and
across Studios and Disney channels.
63 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Data &
Frameworks
We measure year-over-year
performance of certain metrics and
include responses to select third-party
framework indicators to help our
stakeholders find the information
that is important to them
In This Section
64 OVERVIEW
65 FISCAL 2023 DATA TABLE
73 SASB INDEX
78 TCFD INDEX
79 SDG INDICATORS
OVERVIEW
We believe disclosure frameworks are helpful Select Policies & Practices
in providing our stakeholders with relevant and
Disney is committed to a number of policies
decision-useful information. As such, we regularly
and practices that promote the thoughtful
monitor existing and emerging frameworks to inform
and ethical operation of our businesses.
our sustainability practices and reporting. We recognize
third-party frameworks are quickly evolving and we are ENVIRONMENT
evaluating which frameworks and disclosures will be • 2019 Emissions Verification
helpful to stakeholders in the future. As it relates to fiscal • 2022 Emissions Verification
2023, we currently align our disclosures to the following • 2023 Emissions Verification
• 2030 Environmental Goals White Paper
frameworks: the Sustainability Accounting Standards
• CDP Climate Change Survey Response
Board (SASB), the Task Force on Climate-related • Environmental Policy
Financial Disclosure (TCFD), and the United Nations • Live Animals in Entertainment Policy
Sustainable Development Goals (SDGs). • Management of Chemicals in Consumer Products
• Natural Climate Solutions White Paper
• Paper Sourcing and Use Policy
Learn more about our company and our social
SOCIAL
and environmental responsibility efforts:
• 2022 EEO-1
The Walt Disney Company • 2022 Modern Slavery Statement
• 2023 Diversity Dashboard
ESG Reporting Centre • 2023 Pay Ratio Disclosure
• Charitable Giving Guidelines
• Conflict Minerals Policy
• Human Rights Policy
• International Labor Standards Program Manual
• Forced Labor Supplement Guide
• Nutrition Guidelines
• Permitted Sourcing Countries
• Privacy Center
• Smoking in Movies
• Supply Chain Code of Conduct
GOVERNANCE
• Anti-Corruption Policy
• Anti-Piracy Policy
• Global Tax Strategy Statement
• Information Security Management System
• Political Giving & Participation in the
Formulation of Public Policy
• Standards of Business Conduct
65 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Environmental Sustainability2
2023 2022 2021 2020 2019 2023 2022 2021 2020 2019
Scope 1 Emissions4, 5 993,347 901,714 503,221 614,971 909,382 Scope 3 Emissions5, 8 In Progress 10,637,943 NR NR 9,243,076
Stationary Fuel 170,926 181,084 NR NR NR Category 1 Purchased Goods and Services9, 10, 11, 12 In Progress 6,050,917 NR NR 4,242,921
Mobile Fuel 793,721 696,695 NR NR NR Category 2 Capital Goods9, 11 In Progress 552,929 NR NR 630,302
Refrigerants, Livestock, Other 28,700 23,934 NR NR NR Category 3 Fuel- and In Progress 525,322 NR NR 458,041
Energy-Related Activities11, 13
Scope 2 Emissions (location-based)4, 5 782,066 702,062 675,984 714,874 913,359
Category 4 Upstream Transportation In Progress 369,196 NR NR 231,425
Scope 2 Emissions (market-based)4, 5, 6 727,414 679,506 687,042 681,456 898,696 and Distribution10, 14
Electricity 686,441 642,244 NR NR NR Category 5 Waste Generated in Operations15 In Progress 158,723 NR NR 207,349
Chilled Water, Hot Water, Other 40,972 37,262 NR NR NR Category 6 Business Travel9, 14 In Progress 183,080 NR NR 236,265
Total Scope 1 & 2 Emissions (location-based)4, 5 1,775,413 1,603,776 1,179,205 1,329,845 1,822,741 Category 7 Employee Commuting11, 14 In Progress 449,861 NR NR 587,261
Total Scope 1 & 2 Emissions (market-based)4, 5, 6 1,720,761 1,581,220 1,190,263 1,296,427 1,808,078 Category 8 Upstream Leased Assets9 In Progress 5,084 NR NR 10,780
Retired Carbon Credits6, 7 803,744 801,077 410,120 470,209 860,620 Category 9 Downstream Transportation In Progress NR NR NR NR
Net Emissions (market-based)4, 6, 7 917,017 780,143 780,143 826,218 947,458 and Distribution16
Category 10 Processing of Sold Products17 In Progress NR NR NR NR
Category 11 Use of Sold Products14 In Progress 4,628 NR NR 9,393
Category 12 End-of-Life Treatment In Progress 65,222 NR NR 15,598
of Sold Products9, 10, 12
Category 13 Downstream Leased Assets18 In Progress 77,697 NR NR 81,716
Category 14 Franchises9, 11, 12, 14, 19, 20 In Progress 2,156,653 NR NR 2,486,999
Category 15 Investments9
In Progress 38,631 NR NR 45,026
66 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Total Zero Carbon Electricity (MWh)23 792,866 NR NR NR NR Operational Waste Sent to Landfill 84,714 80,784 45,059 NR NR
(Parks, Resorts, and Cruise Line) (U.S. Tons)27
Zero Carbon Electricity from Grid (MWh) 584,323 NR NR NR NR
Renewable Electricity from 49,948 100,000 NR NR NR WATER (BILLIONS OF GALLONS)28
Unbundled RECs (MWh)
Total Water Consumption 9.41 8.00 6.71 NR NR
Renewable Electricity from Utility Green 157,115 118,145 NR NR NR
Potable Water Consumed 7.26 6.16 5.09 4.99 6.53
Power Programs (MWh)
Non-Potable Water Consumed 2.15 1.84 1.62 NR NR
Renewable Electricity from Owned Solar 1,480 983 NR NR NR
(MWh)
SUSTAINABLE DESIGN25, 29
Percentage Zero Carbon Electricity23 37% 34% 30% NR NR
Percentage of Construction Waste Diverted from 90% 95% 96% NR NR
Percentage Renewables 24
5.5% 4.4% 5.3% 7.0% NR Landfill and Incineration
Renewable Fuel (MWh) 145,549 33,015 NR NR NR Construction Waste Generated (U.S. Tons) 89,925 100,536 62,332 NR NR
Construction Waste Sent to Landfill (U.S. Tons) 8,963 4,997 2,183 NR NR
WASTE25
Construction Waste Diverted (U.S. Tons) 80,962 95,538 60,148 NR NR
Percentage of Operational Waste Diverted 61% 58% 61% 60% 57%
from Landfill and Incineration (Company)26
MATERIALS
Operational Waste Generated 244,363 215,423 138,785 152,048 252,744
(Company) (U.S. Tons)26 Facilities that participate in > 50% NR NR NR NR
Higg Index or maintain a sustainable
Operational Waste Sent to Landfill 92,232 87,190 53,248 59,268 103,115 manufacturing certification30
(Company) (U.S. Tons)26
67 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Social Impact
2023 2022 2021 2020 2019 2023 2022 2021 2020 2019
Charitable Giving $86.1 $97.1 $87.1 $80.4 $107.0 VoluntEARS Hours34 483,600 480,000 341,500 321,700 612,300
(cash contributions, in millions)31
Charitable Giving $149.0 $136.2 $206.6 $252.7 $231.2
(in-kind donations, in millions)32
Total Charitable Giving $235.1 $233.3 $293.7 $333.1 $338.2
(cash and in-kind donations, in millions)31, 32
Charitable Giving to Programs Supporting $145.3 $140.3 $153.8 NR NR
Underrepresented Communities
(cash and in-kind donations, in millions)31, 32, 33
Workforce
2023 2022 2021 2020 2019 2023 2022 2021 2020 2019
Global Employees36, 37 225,000 220,000 190,000 203,000 224,000 Trainings Offered (unique)38, 39 22,800 22,100 20,000 24,000 13,700
Casual Seasonal (global)36 7% 7% 5% 1% 7% Number of Trainings Taken38 2,100,000 2,200,000 2,050,000 1,590,000 1,600,000
Casual Ongoing (global)36 16% 15% 16% 19% 18% Median Wage Earnings for U.S. Disney $19/hour $17.50/hour $17/hour $17/hour NR
Experiences Hourly Employees40
Full-Time (global)36 77% 78% 79% 80% 75%
Percentage of Employees Covered by 55% 53% 54% 54% 50%
Collective Bargaining Agreements (U.S.)
68 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Women (global) 51.2% 50.9% 50.3% 50.9% 50.9% Women (global) 45.0% 44.5% 43.3% 42.8% 42.6%
People of Color (U.S.) 46.1% 46.7% 46.3% 46.1% 45.6% People of Color (U.S.) 33.0% 32.0% 30.2% 29.3% 29.3%
Asian (U.S.) 7.4% 7.4% 7.4% 7.3% 7.2% Asian (U.S.) 10.9% 10.8% 10.3% 10.0% 10.1%
Black or African American (U.S.) 8.0% 8.1% 8.6% 8.4% 8.4% Black or African American (U.S.) 5.6% 5.6% 5.6% 5.2% 5.0%
Hispanic or Latino (U.S.) 27.3% 27.9% 27.0% 27.1% 26.7% Hispanic or Latino (U.S.) 13.4% 12.7% 11.7% 11.6% 11.8%
Native American or Alaskan Native (U.S.) 0.3% 0.3% 0.3% 0.3% 0.3% Native American or Alaskan Native (U.S.) 0.3% 0.3% 0.3% 0.2% 0.2%
Native Hawaiian or Pacific Islander (U.S.) 0.7% 0.6% 0.6% 0.7% 0.7% Native Hawaiian or Pacific Islander (U.S.) 0.5% 0.5% 0.4% 0.4% 0.4%
White (U.S.) 45.4% 47.3% 50.9% 51.1% 51.5% White (U.S.) 64.5% 65.6% 67.8% 69.3% 69.3%
Two or More Races (U.S.) 2.5% 2.4% 2.3% 2.4% 2.3% Two or More Races (U.S.) 2.2% 2.1% 1.8% 1.8% 1.8%
Not Disclosed (U.S.) 8.5% 5.9% 2.7% 2.7% 2.9% Not Disclosed (U.S.) 2.5% 2.3% 2.0% 1.3% 1.4%
Women (global) 45.6% 45.5% 43.3% 41.8% 40.9% Women (global) 52.4% 52.2% 51.9% 52.7% 52.8%
People of Color (U.S.) 28.5% 27.5% 24.7% 22.5% 21.2% People of Color (U.S.) 48.9% 50.0% 50.0% 49.8% 49.3%
Asian (U.S.) 11.5% 11.1% 10.2% 9.6% 9.0% Asian (U.S.) 6.6% 6.7% 6.8% 6.8% 6.6%
Black or African American (U.S.) 7.0% 6.8% 6.0% 4.9% 4.4% Black or African American (U.S.) 8.5% 8.5% 9.3% 9.0% 9.1%
Hispanic or Latino (U.S.) 7.4% 7.1% 6.3% 6.1% 6.1% Hispanic or Latino (U.S.) 30.3% 31.3% 30.5% 30.4% 30.1%
Native American or Alaskan Native (U.S.) 0.1% 0.2% 0.2% 0.3% 0.2% Native American or Alaskan Native (U.S.) 0.3% 0.3% 0.3% 0.3% 0.3%
Native Hawaiian or Pacific Islander (U.S.) 0.3% 0.3% 0.2% 0.2% 0.2% Native Hawaiian or Pacific Islander (U.S.) 0.7% 0.7% 0.7% 0.7% 0.7%
White (U.S.) 68.8% 69.9% 73.3% 76.1% 77.1% White (U.S.) 41.4% 43.3% 47.2% 47.2% 47.5%
Two or More Races (U.S.) 2.2% 2.1% 1.8% 1.4% 1.3% Two or More Races (U.S.) 2.5% 2.5% 2.5% 2.5% 2.4%
Not Disclosed (U.S.) 2.7% 2.3% 1.9% 1.4% 1.6% Not Disclosed (U.S.) 9.7% 6.6% 2.9% 3.0% 3.2%
69 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
DIRECTORS ON AIR
People of Color 45.5% 42.0% 39.0% 33.5% NR People of Color 42.2% 42.1% 40.7% 39.6% NR
Women 41.7% 45.1% 42.2% 40.3% NR Women 33.9% 34.3% 34.4% 33.4% NR
People of Color 50.8% 49.1% 47.0% 45.4% NR People of Color 33.2% 32.4% 31.2% 29.2% NR
Women 44.1% 46.7% 47.3% 45.9% NR Women 38.8% 38.2% 38.2% 38.6% NR
PRODUCERS
WRITERS
Supply Chain
2023 2022 2021 2020 2019 2023 2022 2021 2020 2019
Aggregate Number of Facilities Manufacturing 43,500 44,000 43,700 43,300 42,500 Percentage of Audits with Findings Identified for Remediation
Disney-Branded Products During the Fiscal Year
Child Labor < 1% < 1% 1% < 1% 1%
Total Number of Countries 99 106 103 99 101
Involuntary Labor < 1% < 1% < 1% < 1% 1%
Number of Countries with 1% or Less of 83 90 87 86 88
Coercion and Harassment < 1% < 1% < 1% < 1% < 1%
Total Facilities
Non-Discrimination < 1% < 1% < 1% < 1% 1%
FACILITY FOOTPRINT: COUNTRY DATA47, 48
Association 1% < 1% < 1% < 1% 1%
Number of Facilities Manufacturing Disney-Branded Products by Country: # (% of total)
Health and Safety: Factory 85% 85% 85% 87% 85%
China 12,950 (30%) 12,510 (28%) 12,070 (28%) 11,640 (27%) 11,210 (26%)
Health and Safety: Dormitory 2% 2% 2% 2% 3%
Japan 8,170 (19%) 8,110 (18%) 8,210 (19%) 8,050 (19%) 7,960 (19%)
Compensation: Minimum Wage 2% 2% 4% 5% 6%
USA 5,750 (13%) 5,630 (13%) 5,540 (13%) 5,470 (13%) 5,200 (12%)
Compensation: Overtime Wage 4% 3% 5% 7% 10%
South Korea 1,970 (5%) 2,100 (5%) 2,120 (5%) 2,090 (5%) 1,900 (4%)
Compensation: Overtime Hours 70% 68% 70% 71% 68%
Brazil 1,320 (3%) 1,570 (4%) 1,510 (4%) 1,460 (3%) 1,520 (4%)
Compensation: Social Benefits 64% 63% 64% 65% 63%
Taiwan 1,260 (3%) 1,270 (3%) 1,360 (3%) 1,340 (3%) 1,300 (3%)
Protection of the Environment 18% 22% 24% 28% 30%
India 1,240 (3%) 1,340 (3%) 1,240 (3%) 1,120 (3%) 1,100 (3%)
Other Laws 14% 15% 17% 20% 22%
Italy 1,030 (2%) 1,200 (3%) 1,290 (3%) 1,380 (3%) 1,370 (3%)
Subcontracting 1% < 1% 1% 1% 2%
Turkey 870 (2%) 960 (2%) 880 (2%) 780 (2%) 670 (2%)
Monitoring and Compliance 5% 4% 4% 5% 6%
France 870 (2%) 850 (2%) 870 (2%) 920 (2%) 930 (2%)
Publication 2% 2% 1% 2% 3%
United Kingdom 750 (2%) 770 (2%) 780 (2%) 880 (2%) 930 (2%)
Portugal 740 (2%) 720 (2%) 750 (2%) 870 (2%) 810 (2%) FACILITY AUDITS49, 50
Vietnam 580 (1%) 560 (1%) 550 (1%) 1% or less 1% or less Percentage of Supplier Facilities Audited 37% 35% 34% 32% NR
Germany 480 (1%) 490 (1%) 520 (1%) 610 (1%) 640 (2%) Percentage of Audits Conducted by 97% 97% 96% 94% NR
a Third-Party Auditor
Poland 460 (1%) 500 (1%) 530 (1%) 1% or less 1% or less
Spain 460 (1%) 450 (1%) 470 (1%) 1% or less 1% or less
All Other Facilities (in countries with 4,600 (10%) 4,970 (11%) 5,010 (10%) 6,690 (15%) 6,960 (16%)
< 1% of total facilities)
71 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
SUPPLIER DIVERSITY51 Percentage of Disney-Licensed Wholesale Food Sales Dedicated to Everyday Foods that Meet Our Nutrition Guidelines
Total Spend with Minority, Woman, Disabled, $1,054.1 $803.6 $449.0 $438.7 $590.8 Global Meets Meets Meets 84% Meets
U.S. Veteran, Service-Disabled U.S. Veteran, 85% 85% 85% 85%
U.S. Military Spouse, and LGBTQIA+-owned Target Target Target Target
Business Enterprises (in millions)
North America Meets Meets Meets Meets Meets
85% 85% 85% 85% 85%
Target Target Target Target Target
Footnotes
General available in calculating carbon credit retirements, total emissions, and 10 Hybrid methodology uses a combination of supplier-specific 18 Site-specific methodology involves identifying site-specific fuel
net emissions. Scope 2 emissions (market-based) include emission activity and/or emission data (where available) and secondary and electricity, and applying the appropriate emission factors.
1 Disney’s fiscal year ends on the Saturday closest to September 30. reductions attributed to utility green power purchases, power data to fill the gaps. 19 Franchise-specific methodology involves collecting site-specific
purchase agreements, and unbundled energy attribute certificates. 11 Average data methodology estimates emissions for goods and activity data or Scope 1 & 2 emissions data from franchisees.
Environmental Sustainability Our approach to carbon credits can be found in our Natural Climate services by collecting data on the mass (e.g., kilograms or pounds) or
Solutions White Paper. We will have achieved our 2030 “net zero 20 Asset-specific methodology involves collecting asset-specific
2 Some previously published environmental data have been other relevant units of goods or services purchased, and multiplying (e.g., site-specific) fuel and energy use data, or Scope 1 & 2
emissions” goal when “net emissions,” as defined above, equals 0. by the relevant secondary (e.g., industry average) emission factors
restated to reflect corrections, updates to methodology, and/or emissions data from individual assets.
changes in emission factors. 7 Carbon credits are from projects developed according to (e.g., average emissions per unit of good or service).
recognized standards (e.g., Climate Action Reserve, Verified 21 Total energy includes electricity, natural gas, chilled water, hot water,
3 Greenhouse Gas Emissions (GHG) are measured and calculated 12 Average product methodology involves estimating emissions for steam, compressed air, renewable energy, and fuels. Fiscal 2019
Carbon Standard, Gold Standard) and are retired annually. All goods by collecting data on the mass or other relevant units of
according to the principles in the World Resources Institute and through fiscal 2021 data exclude energy from Productions.
credits are verified by accredited third-party reviewers. goods purchased and multiplying by relevant secondary (e.g.,
the World Business Council for Sustainable Development
Greenhouse Gas Protocol’s “A Corporate Accounting and Reporting 8 Scope 3 emissions calculations follow guidance provided by the industry average) emission factors (e.g., average emissions per unit of 22 Percentage grid electricity is purchased electricity consumption
Standard, 2004 Revised Edition” (“GHG Protocol”). GHG Protocol. In many instances, these emissions calculations are good). divided by total energy consumption
based on estimated and extrapolated data and rely on third-party 13 Fuel-based methodology involves determining the amount of fuel 23 We define zero carbon electricity as any type of electricity
4 The boundary for Disney’s GHG emissions reporting includes
emission factor databases and industry averages. We expect to consumed (i.e., Scope 1 & 2 emissions of transport providers) and generation that does not generate GHGs, such as solar, wind,
owned and operated assets (such as theme parks & resorts, Disney
make continual improvements to Scope 3 estimates over time, applying the appropriate emission factor for that fuel. geothermal, nuclear, and large-scale hydropower. Percentage zero
Cruise Line, and commercial spaces), leased assets (such as office
including updates to assessments of business activities and activity carbon electricity is zero carbon electricity consumption divided
locations), as well as Productions (including feature films, television, 14 Distance-based methodology involves determining the mass,
boundaries, and improvements in input data and emission factors. by total electricity consumption.
theatricals, and sporting events). Direct CO2 emissions from distance, and mode of each transportation activity, then
As a result of current data availability, methodologies, and business
biogenic fuels are not included in the Scope 1 totals. They are as applying the appropriate vehicle-distance, mass-distance, or 24 Percentage renewables is renewable energy consumption
processes, the most recent Scope 3 emissions data are reported for
follows: Fiscal 2019: 29,146 MT CO2e; Fiscal 2020: 16,799 MT passenger-distance emission factor for the vehicle used. divided by total energy consumption. Renewable energy
the previous fiscal year (and thus are reported for fiscal 2022 as
CO2e; Fiscal 2021: 22,662 MT CO2e; Fiscal 2022: 4,890 MT CO2e; consumed includes renewable fuels and renewable electricity
the most recent available data for this report). Scope 3 emissions 15 Waste-type specific methodology involves using emission factors
Fiscal 2023: 36,393 MT CO2e. that we produce or purchase and match with Renewable
are part of Disney’s science-based target that was validated by SBTi. for specific waste types and waste treatment methods.
5 A third-party validator has provided limited assurance of our Energy Certificates (RECs) or Guarantees of Origin (GOs).
In order to monitor progress against this target, fiscal year 2019 is
scope 1 & 2 GHG emissions since fiscal 2019, and scope 3 GHG 16 Emissions within this category were evaluated and determined The renewable portion of the electricity grid mix for which we
used as the baseline year and hence data for fiscal 2019 is
emissions for fiscal 2019 and fiscal 2022. More information is not to be relevant. Activities identified as downstream do not possess RECs or GOs is not included in this calculation.
reported; data for fiscal years 2020 and 2021 will not be reported.
available in our Emissions Verification statements. transportation and distribution do not result in significant 25 Waste diverted includes waste prevention, donations, recycling,
9 Spend-based methodology estimates emissions for goods and Scope 3 emissions for the company.
6 We define “net emissions” and “net zero emissions” for our 2030 compost, anaerobic digestion, and thermal waste-to-energy. Total
services by collecting data on the economic value of goods and
goals as follows: Scope 1 emissions + Scope 2 emissions (market- 17 Emissions within this category were evaluated and determined not waste generated includes diverted waste, waste sent to landfill, and
services purchased and multiplying that by relevant secondary
based) – carbon credits. Market-based emissions are used where to be relevant. The company does not have any activities that it incineration without energy recovery. Incineration without energy
(e.g., industry average) emission factors (e.g., average emissions
characterizes as intermediate goods. recovery is not counted in total waste sent to landfill or total waste
per monetary value of goods).
diverted—thus the two do not sum to total waste generated.
72 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Footnotes
26 For total company operational waste data, facilities include theme and protected communities varies by organization and we include 41 Headcount not reported in Women includes Men, Nonbinary 48 Facility footprint data include all facilities authorized to
parks & resorts, Disney Cruise Line, ESPN, enterprise-owned grants to organizations where a percentage of its services reaches (where collected), and Non-Disclosed. manufacture Disney-branded products at any point during
commercial and office spaces, and Pixar. Excluded are all leased underrepresented and protected communities. If the organization 42 Headcount excludes dailies, freelancers, contractors, casual seasonal, the fiscal year. With respect to TFCF intellectual property,
properties, Disney Stores and Distribution Centers, TV stations, and spends a majority of its efforts on one or more underrepresented or interns, and domestic Disney employees not paid in the last 60 days. as contracts are newly executed, renewed, or amended with
all construction materials. protected community, we count the entire grant; if the organization Domestic counts exclude Disney Cruise Line Shipboard. Percentages respect to the manufacturing of products, the facilities
27 The boundary for this metric is Walt Disney World, Disneyland does not spend a majority, we count a proration of the grant. We for women based on global full- and part-time headcount. producing such goods fall under the purview of the Disney
Resort, Disneyland Paris, and Disney Cruise Line. rely on each organization’s self-reported percentages regarding Percentages for People of Color include U.S.-based full- and part- ILS Program and are included in the facility footprint data.
communities served. On a sample basis, we validate the percentages time employees only. People of Color includes employees who are Aggregate facility data and country facility data are
28 The boundary for Disney’s water consumption includes owned and that we report. approximate and rounded.
operated assets (theme parks & resorts, Disney Cruise Line, owned Asian American, Black or African American, Hispanic or Latino,
commercial and office spaces, Studios, and ESPN). Water consumption 34 Disney VoluntEARS data include hours logged by Disney Native American or Alaskan Native, Native Hawaiian or Pacific 49 Disney uses the World Bank’s Governance Indicators as the
from Disney Stores and leased assets is excluded. Water data for employees and are rounded. Islander, or Two or More Races. primary resource for identifying and comparing areas of risk
Shanghai Disney Resort were not included in data prior to fiscal 2021. 43 “Executive” includes employees at the Director level and above. and determining where to focus our monitoring resources
“Manager” includes employees at Manager levels. “Below Manager” and requirements. More information is available in our
29 Construction diversion rate includes data from annual facility asset Workforce & Representation
includes employees that do not meet Executive or Manager criteria. Permitted Sourcing Countries Policy.
planning construction projects and construction for new assets that 35 Employee statistics generally reflect our employment base at the
became operational in the reporting year, in the U.S. and Europe only. In fiscal 2021 and prior, Twenty-First Century Fox (TFCF) Directors 50 Fiscal 2023 supplier audit data include suppliers beyond Tier 1.
end of each fiscal year. were included in Manager. Fiscal years prior to 2023 included only Tier 1 suppliers. The
30 Only includes facilities utilized by vendors to manufacture Disney- 36 Headcount excludes dailies, freelancers, contractors, and domestic Disney ILS Program works toward ongoing and sustainable
branded products for U.S. Disney stores, U.S. Theme Park 44 Content Representation headcount not reported in People of Color
Disney employees not paid in the last 60 days. improvement in working conditions at facilities producing
Merchandise, and disneystore.com. The Higg Index is a suite of tools includes White and Non-Disclosed.
37 Employee numbers are rounded to the nearest thousand. Disney-branded products. All Code of Conduct violations
for the measurement of value chain sustainability. The Higg Facility 45 Data are limited to content developed by Disney and exclude identified in active facilities as the result of audits or
Environmental Module (Higg FEM) tool assesses environmental 38 Learning-related data are approximate and rounded. Data reflect Daytime, unscripted, global content developed in region, and Star. assessments must be corrected or remediated within the time
impacts of product manufacturing at facilities. courses offered through our top learning platforms: D Learn, Data are not available for fiscal 2019. Fiscal 2023 data consist of: periods and in the manner established by the Disney ILS
Harvard Spark, Harvard ManageMentor, and Harvard Leading Edge. Studios data (which includes Walt Disney Pictures, Walt Disney Program as a condition of continued use of the facility for the
D Learn data represent all employees, excluding Pixar and contract Animation Studios, Pixar, Marvel Studios, Lucasfilm, 20th Century production of Disney-branded products.
Social Impact workers for all years and Hulu employees prior to fiscal 2021. Data Studios, and Searchlight Pictures), reflecting a slate of 42 content
31 Charitable cash contributions include company-directed charitable incorporate both required and non-required courses, including films and consisting of all content titles (episodic, film, and series) 51 Supplier diversity data include Tier 1 spend for all years shown,
cash donations, which includes contributions made by the Disney online courses, orientations, in-person classes, and on-demand greater than 1 hour in total length; and Disney Entertainment plus Tier 2 spend for fiscal year 2023, with firms that have
Conservation Fund, as well as employee-directed Matching Gifts content. Participants can attend more than one course and may Television data (which include 20th Television, ABC Signature, obtained certification from a third-party agency as being at
grants and Disney VoluntEARS Grants. view online content more than once, depending on their ABC Entertainment, Disney Branded Television, Freeform, FX, Hulu least 51% owned, controlled, and operated by a Person of Color,
individual needs. Originals, National Geographic, and ONYX Collective), reflecting a woman, disabled person, veteran, service-disabled veteran,
32 In-kind support refers to noncash contributions comprising tangible veteran spouse, or LGBTQIA+ person. In fiscal 2023, Tier 1
items or non-tangible support. Donations may include, but are not 39 Data represent the number of unique courses offered. Prior to fiscal slate of 77 episodic scripted series.
spend was $817.8 million and Tier 2 spend was $236.3 million.
limited to, estimated values for merchandise, theme park tickets, food, 2022, this metric measured the number of scheduled classes of a 46 News and Sports Representation percentages include U.S.-based We validate diverse status through certification compliance
public service announcements (PSAs), character/talent appearances, unique course. Methodology was updated to better reflect unique executive, project hire, and full- and part-time employees. Data using WBENC, NMSDC, Department of Veterans Affairs,
and other noncash charitable support. Due to differences in courses offered vs. courses consumed. exclude contingent workers, student programs, daily employees, NGLCC, and Disability:IN.
distribution, viewership, programming, availability, pricing, 40 Employees earn minimum wage or higher. Almost all hourly and seasonal employees.
marketplace demand, and other variables, PSAs are valued differently full-time and part-time nontipped employees in our U.S. Disney
across our media platforms. For example, in some cases, PSAs are Healthy Living
Experiences business earn a base rate of $17/hour or more, Supply Chain
valued based on an average sales price for the time period. In other excluding Walt Disney World College Program participants 52 Healthy Living licensing results do not include TFCF
cases, the value is based on an average sponsor value across a daypart (this program is not comparable to other employment 47 The supply chain for Disney-branded products experiences routine businesses prior to fiscal 2022.
rotation. Therefore, we do not use a single method to value PSAs. opportunities, as it includes other benefits such as housing and fluctuations in active facilities. In any given year, a significant number
33 Charitable giving that we report includes grants directed transportation), Disney Stores in select regions, and temporary of new facilities may become authorized to produce Disney-branded
toward historically underrepresented and protected communities, daily hires. Median earnings for hourly employees are based on products, which complicates any year-to-year comparison. In fiscal
including Asian American & Pacific Islander, Black & African total earnings for total hours paid and include the impact of 2023, the facility count shown includes approximately 1,600 beyond
American, Hispanic & Latino, Native American & Indigenous, overtime, shift premiums, and gratuities. This excludes the value Tier 1 that are subject to the purview of the Disney International
LGBTQIA+, People with Disabilities, veterans, and women of benefits for eligible employees. Labor Standards (ILS) program.
communities. The percentage of services reaching underrepresented
73 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
SASB INDEX
The Sustainability Accounting Standards Board (SASB) Standards, now part of the International
Financial Reporting Standards (IFRS) Foundation, provides industry-specific standards to guide the
disclosure of sustainability information by companies to their investors. The following index maps our
disclosures to certain SASB indicators. Given our broad array of businesses that span multiple industries
around the globe, we have focused this year’s reporting on the recommended indicators for the
“Media & Entertainment” and “Internet Media & Services” industries. Where relevant, we also highlight
select information relevant to the “Leisure Facilities,” “Hotels & Lodging,” “Restaurants,” “Cruise Lines,”
“Apparel, Accessories, and Footwear,” and “Toys & Sporting Goods” industries. As our businesses
continue to grow and evolve, we expect to advance and refine our disclosures over time. Metrics
and disclosures are reported on an enterprise-wide level, unless otherwise indicated.
GREENHOUSE GAS EMISSIONS Gross Global Scope 1 emissions • Fiscal 2023 Data Table & Data Table Footnotes, pp. 65, 71–72 TR-CL-110a.1
Discussion of long-term and short-term strategy or • 2030 Environmental Goals White Paper TR-CL-110a.2
plan to manage Scope 1 emissions, emissions • 2023 CDP Climate Change Survey Response
reduction targets, and an analysis of performance • Emissions, pp. 42–45
against those targets
ENERGY MANAGEMENT (1) Total energy consumed, • (1, 2, 3) Fiscal 2023 Data Table & Data Table Footnotes, pp. 66, 71 TC-IM-130a.1;
(2) percentage grid electricity, and SV-LF-130a.1;
(3) percentage renewable SV-HL-130a.1;
FB-RN-130a.1
WATER MANAGEMENT (1) Total water withdrawn, • (1, 2) Fiscal 2023 Data Table & Data Table Footnotes, pp. 66, 72 TC-IM-130a.2;
(2) total water consumed; percentage of each in • We are disclosing the total potable water consumption and total non-potable water consumption at this time and will assess the expansion of SV-HL-140a.1;
regions with High or Extremely High Baseline our disclosures in future reporting. FB-RN-140a.1
Water Stress
WASTE MANAGEMENT (1) Total amount of waste, • (1, 3) Fiscal 2023 Data Table & Data Table Footnotes, pp. 66, 72 FB-RN-150a.1
(2) percentage food waste, and • (2) Not reported
(3) percentage diverted
74 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
LABOR CONDITIONS IN THE Percentage of • (1) Fiscal 2023 Data Table & Data Table Footnotes, pp. 70, 72 CG-AA-430b.1
SUPPLY CHAIN (1) Tier 1 supplier facilities and • (2) Not reported
(2) supplier facilities beyond Tier 1 that have been • (3) Percentage of Tier 1 audits conducted by a third-party auditor provided in Fiscal 2023 Data Table & Data Table Footnotes, pp. 70, 72
audited to a labor code of conduct,
(3) percentage of total audits conducted by a
third-party auditor
(1) Priority non-conformance rate and • Priority nonconformance rate was 13% CG-AA-430b.2
(2) associated corrective action rate for suppliers’ • Priority nonconformance rate is defined as the percentage of audits with findings where facilities failed to meet Disneyʼs Minimum Compliance
labor code of conduct audits Standards. More information is available in our ILS Program Manual.
• Corrective action rate was 91%
• Our ILS Program Manual provides more information about expectations and timelines for corrective action.
Description of the greatest • (1, 2) Supply chain assessments identify the most common risks to be in the areas of health and safety, overtime hours, and social benefits; see CG-AA-430b.3
(1) labor and Fiscal 2023 Data Table & Data Table Footnotes, pp. 70, 72. We understand that supply chain assessments may not fully capture some
(2) environmental, health, and safety risks in the underreported issues, such as sexual harassment, forced labor, and interference with freedom of association. We continue to explore additional
supply chain methods for gaining such visibility. Our supply chain policy commitments are described in our ILS Program Manual, Human Rights Policy,
Conflict Minerals Policy, 2022 Modern Slavery Statement, and Paper Sourcing and Use Policy.
• Supply Chain, p. 15
ENVIRONMENTAL IMPACTS IN Percentage of • In 2023, > 50% of Tier 1 and beyond facilities completed the Higg FEM.† CG-AA-430a.2
THE SUPPLY CHAIN (1) Tier 1 supplier facilities and • Materials, p. 48
(2) supplier facilities beyond Tier 1 that have
completed the Sustainable Apparel Coalition’s
Higg Facility Environmental Module (Higg
FEM) assessment or an equivalent
environmental data assessment
WORKFORCE DIVERSITY Percentage of • Data in our 2022 EEO-1 aligns with SASB categories. However, we believe the information provided in our SV-ME-260a.1
(1) gender and Fiscal 2023 Data Table is more informative and reflects the various facets of Disney’s workforce. TC-IM-330a.3
(2) diversity group representation for • Fiscal 2023 Data Table & Data Table Footnotes, pp. 68, 72
(a) executive management, • Transparency & Accountability, p. 39
(b) non-executive management, • Standards of Business Conduct, p. 10
(c) professionals, and
(d) all other employees
Programs and policies for fostering equitable
employee representation across global operations
† Only includes facilities utilized by vendors to manufacture Disney-branded products for U.S. Disney stores, U.S. Theme Park Merchandise, and disneystore.com. The Higg Index is a suite of tools for the measurement of value chain sustainability. The Higg Facility Environmental Module (Higg FEM) tool
assesses environmental impacts of product manufacturing at facilities.
75 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
LABOR PRACTICES (1) Average hourly wage and • (1, 2) Fiscal 2023 Data Table & Data Table Footnotes, pp. 67, 72 SV-HL-310a.3
(2) percentage of lodging facility employees • Comprehensive Total Rewards, p. 25
earning minimum wage, by region
(1) Average hourly wage, by region and • (1, 2) Fiscal 2023 Data Table & Data Table Footnotes, pp. 67, 72 FB-RN-310a.2
(2) percentage of restaurant employees earning • Comprehensive Total Rewards, p. 25
minimum wage, by region
Description of policies and programmes to prevent • Standards of Business Conduct, pp. 9–10, 37–38 SV-HL-310a.4
worker harassment • Ethics, p. 13; Employee Safety, Health & Well-being, p. 24; Transparency & Accountability, p. 39; Human Rights, p. 14; Supply Chain, pp. 15–16
MEDIA PLURALISM Description of policies and procedures to ensuring ABC News is committed to Diversity & Inclusion. There are three pillars to ABC News’ Diversity & Inclusion efforts: SV-ME-260a.2
pluralism in news media content
• PEOPLE—Our people, at all levels, should reflect the life experiences of our audiences. This is reflected across all staffing levels,
correspondents, executives, managers, producers, writers, editors, and junior staff.
• CONTENT—Our work is relevant to a rapidly diversifying audience. This is reflected in the growth of content and story coverage that
focuses on the experiences and interests of diverse audiences at the intersection of race, politics, culture, and lifestyle.
• CULTURE—Our environment promotes curiosity, innovation, and ideas from everyone. This is reflected in a number of initiatives, including the
News Division-wide “Everyday Inclusion” program, relevant employee committees, and frequent Diversity & Inclusion workshops and discussions
programmed throughout the year.
ABC News’ commitment to the straightforward pursuit of truth drives all our work across platforms in established and new and emerging technologies. Our
success lies in our dedication to the highest-quality journalism, which means a commitment to fairness, compelling storytelling, and, of utmost importance,
uncompromising accuracy. We expect employees to approach their work with rigor, to question thoroughly and skeptically, and to analyze deeply.
We continue to build on the exceptional legacy of ABC News, upholding high standards in journalism, while also leading in innovation.
Our editorial integrity and commitment to accuracy provide the foundation for the outstanding work that we do.
• Journalistic Integrity, p. 21
JOURNALISTIC INTEGRITY & Description of approach for ensuring journalistic • (1) Truthfulness, accuracy, objectivity, fairness, and accountability: It is the mission of ABC News to inform the public on matters of interest and SV-ME-270a.3
SPONSORSHIP IDENTIFICATION integrity of news programming related to: importance to them. The credibility we have with our audience is essential to this mission and we, therefore, attach great importance to the
(continued on next page) (1) truthfulness, accuracy, objectiveness, fairness, maintenance of our fairness and integrity—both real and perceived—as we gather and report the news. Company policies on Business Ethics,
and accountability Fairness, and Insider Trading apply to all employees in every division, and those policies are particularly important to ABC News employees. We
(2) independence of content and/or transparency share responsibility for maintaining our reputation for fairness and accuracy. Action that damages that reputation, or even gives the appearance
of potential bias, and of compromising it, harms both ABC News and the individuals involved. All employees of ABC News are, therefore, required to abide by the
(3) protection of privacy and limitation of harm letter and spirit of our policies and to be alert to subtle efforts that could have the effect of compromising the integrity of ABC News.
• (2) Independence of content and/or transparency of potential bias: ABC News employees are hired to report and record news events, not to
participate in them. News employees should remain professionally detached in all situations and not take action that would be seen as favoring
one side or the other. We take particular care to act in a neutral and professional manner where the passions of others are engaged or aroused.
We must all share an uncompromising commitment to accuracy and fairness in reporting the news. We are committed to seeking out
knowledgeable and credible sources of information, as well as reaching out for and carefully evaluating comments from those accused of
wrongdoing and others with relevant information and perspectives on the matters that we are covering. When ABC News covers stories about
Disney or other affiliated or subsidiary companies, we make clear disclosures about the relationship.
76 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
JOURNALISTIC INTEGRITY & • (3) Protection of privacy and limitation of harm: News staffers receive extensive guidance and training on privacy concerns and other legal SV-ME-270a.3
SPONSORSHIP IDENTIFICATION issues through legal and standards training sessions. And as a regular part of our newsgathering process, there are targeted reporting meetings
(continued) to discuss journalistic and legal issues.
Similarly, the mission of ESPN is to provide credible, timely, contextual, and trustworthy information. This mission is supported by detailed
editorial guidelines intended to protect ESPN’s journalistic credibility across platforms and with the oversight of the ESPN Editorial Board.
ESPN reviews its performance against these standards on an ongoing basis and regularly reviews and provides training on guidelines for
personnel. Ultimately, every member of the ESPN editorial teams is responsible for upholding the reputation and integrity of ESPN reporting.
• Journalistic Integrity, p. 21
DATA PRIVACY Description of policies and practices relating to We are committed to giving customers transparency into our data collection and use practices and having robust controls over how TC-IM-220a.1
targeted advertising and user privacy we use those data.
Our guest privacy policy describes how customers’ information is collected and used, as well as the very limited circumstances under which
customer data may be shared with third parties. That policy also contains information about choices consumers must make to limit the use of their
data for targeted advertising and direct marketing purposes. More information about our guest privacy policy, as well as the control mechanisms
for limiting targeted advertising, can be found on our Privacy Center.
• Privacy, p. 19
DATA SECURITY STANDARDS Description of approach to identifying and • Our approach to Information Security is addressed in the Operating Responsibly section of this report on p. 19, and in greater detail in our TC-IM-230a.2
addressing data security risks, including use of Information Security Management System document.
third-party cybersecurity standards
INTELLECTUAL PROPERTY Description of approach to ensuring intellectual • Disney strives to foster a culture that values intellectual property protection to promote creativity, storytelling, and innovation, as well as to SV-ME-520a.1
PROTECTION & MEDIA PIRACY property (IP) protection maintain consumer trust. We engage in practices that protect Disney’s intellectual property, including our brands, characters, and content.
We also respect the intellectual property rights of others and do not knowingly use the intellectual property of third parties without
appropriate rights. Disney is committed to following intellectual property laws in the markets in which we operate and also requires all
employees to respect third-party intellectual property rights. We have also implemented internal intellectual property policies and trainings
to increase awareness and respect for intellectual property rights among all Disney employees.
† Only foods that meet Disney’s Nutrition Guideline standards may be advertised on Disney linear networks for kids, within profiles under the age of 13 on Disney+, and during content on Disney+ that is rated G and below regardless of the age of the profile.
77 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
Households reached by broadcast TV • The Walt Disney Company Fiscal Year 2023 10-K, pp. 7, 9 SV-ME-000.A
Subscribers to cable networks • The Walt Disney Company Fiscal Year 2023 10-K, pp. 7, 9 SV-ME-000.A
Subscribers to streaming services (“Entity-defined measure of user activity”) • The Walt Disney Company Fiscal Year 2023 10-K, pp. 42, 57 TC-IM-000.A
Number of • (1, 2) Fiscal 2023 Data Table & Data Table Footnotes, pp. 70, 72 CG-AA-000.A
(1) Tier 1 suppliers and
(2) suppliers beyond Tier 1
Total number of media productions and publications produced • The Walt Disney Company Fiscal Year 2023 10-K, p. 11 SV-ME-000.B
• The Company has a significant library of content spanning approximately 100 years of production history as well as acquired libraries.
The library of content includes approximately 5,100 live-action film titles and 400 animated film titles, as well as episodic series with four
or more seasons (approximately 75 dramas, 55 comedies, 35 non-scripted series, 15 animated series, and 10 live-action series). In addition,
the library includes approximately 100 series and 65 films that were produced for initial distribution on our DTC platforms.
Number of manufacturing facilities, • Number of manufacturing facilities provided in Fiscal 2023 Data Table & Data Table Footnotes, pp. 70, 72 CG-TS-000.B
percentage outsourced
Number of available room-nights • The Walt Disney Company Fiscal Year 2023 10-K, p. 48 SV-HL-000.A
Average occupancy rate • The Walt Disney Company Fiscal Year 2023 10-K, p. 48 SV-HL-000.B
Number of lodging facilities and the • (1, 2) The Walt Disney Company Fiscal Year 2023 10-K, pp. 13–17 SV-HL-000.D
percentage that are: • (3) Not reported
(1) managed, • Five of the hotels located in Shanghai and Hong Kong are owned via a joint venture where our ownership is less than 50%.
(2) owned and leased, • Disney Vacation Club offers ownership interest in 16 resort facilities, which are operated as hotel rooms when not occupied by
(3) franchised Vacation Club members.
78 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
TCFD INDEX
Disney is committed to taking meaningful and measurable Impacts of risks and opportunities b) Describe the impact of climate-related risks and opportunities C2.3a, C2.4a, C3.1, C3.2a, C3.2b,
action to support a cleaner, safer, and healthier planet on the organization’s businesses, strategy, and financial planning. C3.3, C3.4
for future generations as we operate and grow our businesses. Resilience of the organization’s strategy c) Describe the resilience of the organization’s strategy, taking into C3.2, C3.2a, C3.2b
In addition to our annual response to CDP’s Climate Change consideration different climate-related scenarios, including a 2°C
survey, in late 2020 and late 2022 we launched ambitious or lower scenario.
goals to continue making progress in addressing our
environmental impacts, and in 2021 the Board delegated RISK MANAGEMENT Climate risk identification process a) Describe the organization’s processes for identifying and assessing C2.1, C2.2, C2.2a
climate-related risks.
oversight of environmental, social, and governance programs
and reporting to the Governance and Nominating Committee, Climate risk management process b) Describe the organization’s processes for managing climate-related risks. C2.1, C2.2
including with respect to environmental and sustainability
Integration with other risk management processes c) Describe how processes for identifying, assessing, and managing C2.1, C2.2
policies and initiatives. For a full description of our goals,
climate-related risks are integrated into the organization’s overall
please see our 2030 Environmental Goals White Paper. risk management.
METRICS & TARGETS Identify risk assessment metrics a) Disclose the metrics used by the organization to assess C4.2, C4.2a, C4.2b
climate-related risks and opportunities in line with its
strategy and risk management process.
Identify GHG emissions b) Disclose Scope 1, Scope 2, and, if appropriate, Scope 3 greenhouse C6.1, C6.3, C6.5
gas emissions, and the related risks.
Identify targets and risk metrics c) Describe the targets used by the organization to manage climate- C4.1, C4.1a, C4.2, C4.2a, C4.2b
related risks and opportunities and performance against targets.
79 Table of Contents Introduction & Our Approach Operating Responsibly Investing in Our People Diversity, Equity & Inclusion Environmental Sustainability Social Impact Data & Frameworks
SDG INDICATORS
The United Nations Sustainable Development Goals (SDGs) are a collection of 17 global goals intended to provide a shared blueprint to achieve a better and
more sustainable future for all. The following table provides select examples of how our sustainability and social impact programs support most of the SDGs.
UN SDG 2: ZERO HUNGER UN SDG 5: GENDER EQUALITY UN SDG 10: REDUCED INEQUALITIES UN SDG 13: CLIMATE ACTION
• Supporting Communities Around the World: Donated 450,000 • Corporate Governance: Board diversity • Human Rights: Human Rights Policy • Environmental Collaborations & Memberships
meals in major U.S. cities • Human Rights: Our Human Rights Policy specifies that we do not • Supplier Diversity • Emissions
tolerate gender discrimination • People: • Sustainable Design
UN SDG 3: GOOD HEALTH AND WELL-BEING • Supplier Diversity: Women are included in our diverse suppliers – Amplifying Diverse Tech Talent • Shanghai Disney Resort Achieved LEED for Communities Platinum
sourcing process – Elevating Our Everyday Heroes • Nature
• Human Rights: Management of chemicals is part of our • Equitable Pay: Our 2023 adjusted pay ratio analysis includes gender – Expanding Reach to Broader Communities
Human Rights Policy • Employee Benefits: Reproductive health and family planning services • Culture: UN SDG 14: LIFE BELOW WATER
• Supply Chain: Management of chemicals is part of our • Amplifying Diverse Tech Talent: CODE:Rosie – Employee-Led Groups • Sustainable Seafood
supplemental health & safety guide • Expanding Access to Opportunities Behind the Camera – Heritage & Identity Celebrations • Nature:
• Product Safety: Management of chemicals in consumer products • Charitable Giving: In fiscal 2023, ~62% of our charitable – Elevating Disability & Accessibility – Excellence in Animal Care: Replenishing tropical fish stocks
• Promoting Healthy Food Choices giving was directed to programs supporting underrepresented • Content: – The Great Reef Census
• Mental Health: Our Employee Assistance Program supports communities, including women – Expanding Access to Opportunities Behind the Camera – Commitment to Conservation in Florida
emotional well-being • Celebrating with Our Communities: Women Who Code panel – Accessible Content – Connecting with the Planet Through Stories: Keep Our
• Employee Well-Being: Disney’s Center for Living Well provides • Transparency & Accountability: Employee diversity – Accessible Experiences & Products Oceans Amazing campaign
high-quality healthcare for employees and their families • Supporting Communities Around the World: Empowering – Spotlight: Mickey’s Toontown at Disneyland Resort
• Employee Benefits: Adolescent Girls Reimagined with Accessibility in Mind UN SDG 15: LIFE ON LAND
– Benefits include mental and reproductive health services • Community:
– Celebrated Global Well-Being Week • Watershed Investments
UN SDG 6: CLEAN WATER AND SANITATION – Charitable Giving: In fiscal 2023, ~62% of our charitable
giving was directed to programs supporting underrepresented • Shanghai Disney Resort Achieved LEED for Communities Platinum
UN SDG 4: QUALITY EDUCATION • Watershed Investments • Nature
• Water Conservation communities
• Digital Wellness & Responsible Content: Digital wellness – Celebrating with Our Communities
• Sustainable Design UN SDG 16: PEACE, JUSTICE AND STRONG INSTITUTIONS
education grants – Building the Next Generation of Leaders
• Shanghai Disney Resort Achieved LEED for Communities Platinum
• Investing in Our People Through Education – Celebrating Neurodivergent Talent • Ethics: Our Standards of Business Conduct
• Amplifying Diverse Tech Talent: CODE:Rosie UN SDG 7: AFFORDABLE AND CLEAN ENERGY • Transparency & Accountability: Employee diversity • Human Rights: Human Rights Policy
• Expanding Reach to Broader Communities: • Disney Future Storytellers • Supply Chain: International Labor Standards and Supply Chain
– Through Disney on the Yard’s Innovation Challenge, • Pathway to Net Zero Emissions for Direct Operations • Supporting Communities Around the World Investment Program
students pitch their innovative ideas, receive mentorship, • Examples of Using Our Five Key Levers to Work Toward Our – Celebrating Children’s Day
and can win scholarships 2030 Emissions Target for Direct Operations – Empowering Adolescent Girls UN SDG 17: PARTNERSHIPS FOR THE GOALS
– Launched an apprenticeship program with our Black Business • Reducing Scope 3 Emissions and Engaging Suppliers – ESPN Supporting Athletes of All Abilities
Employee Resource Group from Brazil • Sustainable Design • Stakeholder Engagement & Participation
– Preparing Early Education Kits
• Expanding Access to Opportunities Behind the Camera: • Shanghai Disney Resort Achieved LEED for Communities Platinum • Supply Chain: Supply Chain Investment Program
– Launched Star Imagine UK short film incubator program UN SDG 11: SUSTAINABLE CITIES AND COMMUNITIES • Digital Wellness & Responsible Content
– The Independent Imaginar Producers Residency UN SDG 8: DECENT WORK AND ECONOMIC GROWTH • Content:
• Sustainable Design – Expanding Access to Opportunities Behind the Camera (Star
– Made contributions to Exceptional Minds • Human Rights • Shanghai Disney Resort Achieved LEED for Communities Platinum Imagine UK incubator, Film Independent Imaginar Producers
• Community • Supply Chain: International Labor Standards and Supply Chain • Providing Disaster Relief Residency, Exceptional Minds contribution)
• Delivering Joy Through the Power of Disney Characters Investment Program
and Stories: Delivered 40,000 National Geographic-themed – Accessible Content
• Supplier Diversity UN SDG 12: RESPONSIBLE CONSUMPTION AND PRODUCTION – Accessible Experiences & Products
STEM toys and books • Workplace Safety
• Disney Future Storytellers: • Product Safety: Management of chemicals in consumer products • Community
• Equitable Pay • Environmental Collaborations & Memberships
– Mentoring students with FIRST • Wages for Hourly Employees • Water Conservation
– Disneyʼs American Indian College Fund Scholarship Program • Waste • Nature
• Investing in Our People Through Education
• Supporting Communities Around the World: • Employee Learning Platforms • Materials
– Celebrating Children’s Day • Amplifying Diverse Tech Talent • Sustainable Design
– Preparing Early Education Kits • Expanding Reach to Broader Communities: Launched an apprenticeship • Shanghai Disney Resort Achieved LEED for Communities Platinum
– Empowering Adolescent Girls program with our Black Business Employee Resource Group from Brazil
• Inspiring Reading Throughout the Year: Donations to First Book • Expanding Access to Opportunities Behind the Camera: Made
contributions to Exceptional Minds to support neurodiverse talent
• Community
• Disney Future Storytellers
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