Listining Skills
Listining Skills
Index
1. What is listening?
2. Types of listening
3. Listening vs hearing
4. Listening process
5. Barriers to listening
7. Activity
1. What is listening?
Types of Listening
Comprehensive
Listening Analytical Listening
(understanding the (evaluate the
meaning of message) meaning of message)
2.1 Discriminative listening
Hearing Listening
4. Listening process
1 2 3 4 5
Receiving Understanding Processing Responding Retaining
the the the the the
message message message message message
5. Barriers to listening
Distractions
Wandering
Impatience
mind
Emotional Planning a
block reply
Barriers to Listening
Excessive Lack of
note taking interest
Judgementa
Competing
l words
6. Strategies of effective listening
Minimize distractions
Make eye contact
1. Pair up.
2. Have Person 1 introduce themselves to Person 2 for 2-minutes.
3. Let the team reverse roles for the second two minutes.
4. Then have each pair introduce one another to the rest of the group.
5. Share the feedback with improvement pointers.
Thank you