PRODUCT OVERVIEW

OpenText Extended ECM for SAP

Success Factors
Redefine employee engagement while effectively managing the
new digital workforce

Simplify HR Digital human resources transforms the way organizations

processes recruit, onboard and manage talent. Today, HR must recruit top
with centrally talent, identify and develop rising stars and retain employees
controlled and who can best support the company’s growth initiatives. This
accessible digital must all be accomplished in the face of flat HR budgets and
employee files while adhering to ever-changing compliance rules—without
compromising employee service levels.
Ensure compliant OpenText™ Extended ECM for SAP® SuccessFactors® increases HR effectiveness
by providing centralized access to the complete employee record, with all data and
employee files with documents accessible through the SuccessFactors UI for a seamless, 360-degree
automated tracking view of the employee file. The end- to-end solution, tightly integrated with both
SuccessFactors and SAP HCM, delivers document management, document generation
and sophisticated records management. With release 20.2 adding a cloud native
Enhance employee architecture, customers can take advantage of faster deployment and configuration to
increase the time to value
engagement with
The centralized repository, hosted in the OpenText Cloud, offers easy and secure
personalized access to all relevant documents required by HR, managers and employees. Metadata,
communications retrieval and search functionalities are greatly simplified. With complex monitoring
and report services, missing and outdated documents are flagged for resolution. Self-
service functionality improves the employee experience by allowing simple drag and
drop of documents into the digital employee file.
 Creating and managing consistent and compelling HR correspondence is a
“OpenText™ Extended ECM time-consuming and often manual process and correspondence must be accurate
to avoid the risk associated with errors. A simple editor allows HR to create and
for SAP® SuccessFactors®
leverage reusable templates, which can be auto-populated with employee data.
was a natural choice for These templates can be leveraged to create individual and bulk letters and out-of-
us. We can now manage the-box integration with SuccessFactors workflows support auto-generated letters.
all employee files,
Certified records management is a critical component for compliant management
letters, contracts and of HR docu- ments. Sophisticated retention rules can be generated by folder or
other documents in one right down to the individual document to ensure all documents are securely retained
place, providing global based on user-specified rules.
continuity as employees
move around. For the first Simplify HR processes with centrally controlled and
time, with OpenText, we accessible digital employee files
have a single source of Extended ECM for SAP SuccessFactors enhances the value of SuccessFactors by
the information we need.” securely managing all unstructured content related to employee files. The solution
is integrated within the SuccessFactors user interface, making content readily
Andy Straw
accessible to authorized HR business partners, managers and employees.
IT programme manager
British American Tobacco

Read the Success story

Dossier view improves employee and HR user efficiency

Typical HR processes generate 50 to 60 documents per employee each year. Most

of these communications are individually processed and stored in paper files across
multiple locations. With Extended ECM for SAP SuccessFactors, content can be
digitized and stored in a centralized and secure repository and associated with an
employee’s data. The HR business partner can rapidly retrieve all relevant content
within the SuccessFactors interface. Access to the digitized content is strictly
controlled by leveraging SuccessFactors role-based permissions. With all required
documents centrally and digitally stored, the costs associated with paper files can
be eliminated—no more paper, no more paper storage costs and no more risk.

Ensure compliant employee files with automated tracking

Extended ECM for SAP SuccessFactors ensures that compliant employee files
are easily obtainable. The solution can identify missing and outdated employee
documents through a completeness check based on HR-defined rules. This
information is prominently displayed on both the HR business partner and
employee landing pages, so corrective steps can be easily initiated.

OpenText Extended ECM for SAP Success Factors 2/4

FasTrak to productivity
The FasTrak packaged service
provides OpenText’s best practices
approach to implement the pre-
defined solution in the OpenText
Cloud, integrated with SAP®
SuccessFactors®, to address
the challenges associated with
managing employee documents.
OpenText Professional Services is
uniquely positioned to implement
this solution in the OpenText Cloud.

Secure and compliant employee file

Standard archiving functionality supports secure storage of all HR documents. Again,

retention policies are enforced based on rules defined by HR. Different retention rules
can be defined based on country, region and job specifications. Documents that have
exceeded the retention period can be deleted through an automated workflow after
proper approvals are received. Legal holds are also supported.

Enhance employee engagement with

personalized communications
Today’s workforce is multi-generational—each with their own communication
preferences. To meet this demand, Extended ECM for SAP SuccessFactors
includes interactive document generation. Documents such as offer letters,
employment contracts, compensation letters, program communications and
other correspondence can be generated via reusable templates. Business rules
can be embedded within these templates to simplify the creation of complex
documents, which can be auto-populated with employee data. An HR business
partner can initiate document generation or it can be autogenerated as part of a
SuccessFactors workflow.

Generates personalized employee communications

OpenText Extended ECM for SAP Success Factors 3/4

 At the heart of this solution is the OpenText™ Extended ECM Platform, the
recognized leading solution for Enterprise Content Management. Successfully
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adopted by thousands of customers across all industries, this foundational platform
is the logical choice for the SuccessFactors extension. OpenText builds on this
Join the conversation proven foundation with the development of Extended ECM for SAP SuccessFactors
to address the unique needs of secure HR document management. Many
organizations are faced with supporting a hybrid HR environment, with functionality
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split between the cloud and on-premises. Extended ECM for SAP SuccessFactors
ensures information flows easily between these environments while maintaining a
high level of security, compliance and consistency. The solution is purpose-built for
SuccessFactors, providing a seamlessly integrated solution unavailable in any other
document management offering. About OpenText

Product Feature

Records management Meet regulatory compliance with certified records

management services and region-specific
retention rules

Document management One single point of access to a centralized repository

that manages all unstructured content related to
employee files

Document generation Complex document generation for improved

employee engagement, creates HR correspondence
and offers omnichannel delivery

Core HR integration UI, workspace and role-based permission integration

with SuccessFactors supports hybrid on-premises
and cloud-based environments

About OpenText
OpenText, The Information Company, enables organizations to gain insight through
market leading information management solutions, on-premises or in the cloud. For
more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit: opentext.com.

Connect with us:

• OpenText CEO Mark Barrenechea’s blog
• Twitter | LinkedIn

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For more information, visit: https://www.opentext.com/about/copyright-information • (02.06.21)18259.EN