Financial Services Department– Procurement Section

370 Helen Joseph Street

Pretoria

Request for Quote (RFQ)

Description of services Required:

Microsoft Power Platform Junior Developer

Date of issue: 2024-08-08

Closing date: 2024-08-20@12H00

Issued by: Jackie Jempe

Copyright Notice:
This document contains information that is proprietary and confidential to the South African Reserve Bank who has all
rights of copyright in it. Any dissemination, distribution, reproduction, or disclosure in any form of the content of this
document is forbidden without prior written permission of the South African Reserve Bank.

SARB Procure to Pay

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1. Background

The robotic process automation (RPA) CoE was established with the short to medium aim of using
robotic process automation of business processes to unlock business value. At the same time the
need exists to expand the use of the Microsoft Power Platform capabilities within the SARB to
respond to the immediate needs of business where low code/no-code software can be used to
develop and deploy automations quickly and in an agile fashion.

2. Objectives of this Scope of Work

The main purpose of this position is to take responsibility for the development and maintenance of
the SARB cases for automation using Microsoft Power Platform low-code or no code tools. The
tools include Microsoft Power Apps, Microsoft Power Automate, Microsoft Power Virtual Agent and
Microsoft AI Builder. The development and maintenance will include, but is not limited to:

• Delivery of solutions based on an agile methodology (scrum).

• Adopt the Microsoft best practices for delivery of business process automations.
• Adhere to security standards of the SARB.
• Participate in sprints to delivery minimum viable products (MVPs) to business.
• Conduct bi-weekly development reviews with business units.
• Participate in retrospectives to improve development process.
• Document proposed business solutions.
• Manage code releases.
• Compile Release Notes
• Compile Change Request documentation.
• Adhere to the SARB Change advisory board standards.
• Perform developer and user acceptance testing.
• Perform process profiling and assessment (if needed).
• Perform after hours support, when required.

3. Scope of Services Definition

The successful candidate will be responsible for the following key performance
areas:

• Development and Support of Microsoft Power platforms solutions:

o Resolve logged service, incident and problem requests (aligned to SARB RPA CoE
SLA’s to business)
o Resolve simple and medium complexity development requests
o Perform bug fixes across the Microsoft Power Platform developed solutions.
o Ensuring business continuity with respect to all business activities linked to the
power platform automations developed.

The bidder is required to submit at least 2 CV’s that are suitably qualified and experienced
resources to fulfil the requirements set out below:

4. Consultant Resources

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 4.1. Beginner – Mid Level Power Platform Developers (x2)

Resource Days Rate per

Service Lines Start Date End Date
Level Allocated Hour [ZAR]

Developer 30 R250 per X

Business Enablement 1 October
(Beginner- September Full-time 180 hours p/m
Division : RPA CoE 2024
Mid level) 2026 X 24 months
Disclaimer – Rate per hour is inclusive of the following as set out in Part III Schedule D
clause 4&5 :

a) Resource rate,
b) Supplier mark-up;Leave (Annual and Sick leave in accordance to Basic Condition of
Employment Section 198 of the Labour Relations Act 66 of 1995 (LRA); and Employee
Benefits (i.e. Medical/pension fund etc.)

To be considered for this position, candidates must have:

• a Diploma in IT, or an equivalent qualification

• Good understanding of coding principles
• Knowledge of the software development lifecycle
• Good understanding of software development
• Basic knowledge of working in a low code environment
• basic knowledge of:
• VBA Skills

Competencies:

• analytical skills
• service orientation
• decision making
• verbal and written communication
• time and work management
• problem solving and analysis,
• contribute to team success,
• solid knowledge of the Software Development lifecycle; and coding
• Motivated self-starter

Qualifications/ Certification:

• a Diploma in IT, or an equivalent qualification.

• a B degree in Computer Science/Information Systems or equivalent

The following will be an added advantage:

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 • Microsoft Power Platform Certification

Key deliverables:

Producing the following artefacts:

• Process Definition Document (PDD)

• Software Design Document (SDD)
• Unit testing document
• Operational handbook (OHB)
• Deployment documents (PDI)
• Release Notes
• Change Request documentation,
• Working Microsoft Power Platform Automations

* Day rates as specified herein shall be based on no less than 8 hours per day.

5. Training and Transfer of Knowledge

Training and knowledge transfer documents to be submitted and presented to SARB

in a traceable and accessible repository to enable smooth handover to SARB
employees when need arises and or at the end of the engagement or contract.

6. Reporting
Reporting line:
1. RPA Applications Manager
2. Senior Manager
3. Divisional Manager
4. Chief Information Officer

7. Post Implementation Support

Perform handover sessions of development and support artefact to the RPA CoE
team.

SARB Procure to Pay

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8. Terms and Conditions

8.1. Standard terms and conditions of the Temporary Employment Services (TES)
Agreement shall govern this RFQ.

8.2. The following additional terms and conditions will apply:

8.2.1. TES Panel Engagement model

a) In the event that the Customer requires a TES resource, a competitive

process will be followed in which the Customer will execute a procurement
process. A request for quotation (RFQ) process will be followed to obtain
proposals/CVs from Suppliers on the TES Panel for a specific resource role.

b) The panel engagement model will be one that focuses on quality over
quantity in that the Customer will request a limited number of from each
Supplier on the TES panel (based on the category). The Suppliers on the
TES panel will be required to submit a proposal/CV as well as any other
required documentation for the provision of a TES resource for the specific
role/s.
c) The Supplier will therefore endeavour to put forward their best available
candidates for each role needed by the Customer.

d) A clearly defined objective and scope of work, required minimum

qualifications, minimum years of experience, SOW duration including
expected availability dates, and expected deliverables, among other things,
together with the nature and reasons for the temporary engagement, will be
published for the Supplier to respond to. The Supplier must respond to the
Customer request within 7 (seven) Business Days.

e) Failure by the Supplier to respond within the specified time will result in the
Supplier’s proposal not being considered.

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 f) The Suppliers will ensure that a prospective candidate makes him/herself
available for a formal interview on the proposed interview date. The
Customer will give reasonable notice of the interview date to the Supplier.
The Parties will ensure that the interview takes place within 10 (ten)
Business Days from the date that the Customer has advised the Supplier
that the prospective candidate has been shortlisted by the Customer.

9. Temporary Employment Service

9.1.1. Supplier will ensure that the temporary employment resources provided by the
Supplier have the necessary tools, for example, laptop (including but not limited
to Office 365 (MS Project or MS Visio as required), anti-virus software, One Drive,
etc.) and cell phone, and if the Service is performed remotely, sufficient data and
reliable connectivity to perform the Service.

9.1.2. In the event that the Service is rendered at a Customer premises, the Customer
will provide parking, a workstation, excluding a laptop and cell phone,
connectivity, printing facilities, etc.

10. Pricing

10.1.1. The Service Fee proposed by the Supplier must be based on a transparent
model, be comparative and market related and the Supplier may be required to
demonstrate how they approached determining the rates and how the rates were
benchmarked against IT industry rates. The model must clearly indicate the cost
elements that constitute the overall rate per resource as follows:

Cost Breakdown element Weight

Resource rate
Employee Benefits *
Mark-up*

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 Leave benefits
Rate 100
* The Employee Benefit and Mark-Up is calculated as a percentage of the
Resource Rate.

10.1.2. In the event that the supplier bidder does not provide the resource with Employee
Benefits the cost breakdown must be as follows:

Cost Breakdown element Weight

Resource rate
Mark-up*
Rate 100
* The Mark-Up is calculated as a percentage of the Resource Rate.

10.1.3. The Supplier as the employer of the temporary employment resource will be liable
for payment of the temporary employment resource’s renumeration payment of
overtime, leave and any other employment benefits that may be payable to the
temporary employment resource.

11. Selection

11.1. The Customer will upon receiving the Supplier proposals review and identify the
best suited TES resource for temporary deployment. An interview with the
shortlisted and further selected resource and/or reference checks may be
conducted, at the sole discretion of the Customer.
11.2. The Supplier will advise all prospective candidates upfront of the Customer’s vetting
and security requirements and will not propose any prospective candidate that is
unwilling or unable to comply with the said requirements. Although the Customer
will carry the cost of its own vetting requirements, the Supplier and or the prospective
candidate will be responsible for its own costs in attending to and completing the
vetting forms and attending vetting appointments.

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11.3. The Supplier undertakes to, at its own costs, conduct regular credit, qualification
verification, criminal record and employment history, as well as reference checks for
all TES resources proposed/provided prior to proposing/putting forward such
resources.

11.4. The shortlisted resources will be invited for interviews and will be selected based on
the outcome of the interview.

SARB Procure to Pay

Professional Services – Demand Challenge Desk
Version 1.0
November 2016 © Copyright 2016 SARB