Emergency Response Plan
Emergency Response Plan
Revision History
Rev. Date Details of Revision Prepared By Reviewed By Approver
2 REQUIREMENTS.................................................................................................................................................................................. 6
12 REFERENCES...................................................................................................................................................................................... 19
12.1 Resources.............................................................................................................................................................................................. 19
12.2 Forms and Templates.......................................................................................................................................................................... 19
12.3 Supporting Documents....................................................................................................................................................................... 19
13 APPENDIXES...................................................................................................................................................................................... 19
Appendix A –Emergency Notification, Contacts and Layout – Construction Village Housing Camp-B...............................................19
Appendix B – Emergency Operations Centre (EOC) Contact Details.......................................................................................................19
Appendix C – CVH Camp-B Emergency Response Team Activation & Deployment..............................................................................19
Appendix D – Fire Engine & Emergency Vehicle Access Routes...............................................................................................................19
APPENDIX D: FIRE ENGINE & EMEREGNCY VEHICLE ACCESS ROUTES – CVH-B RESIDENCE................................................................28
Term Expansion
AED Automated External Defibrillator
BRGMC Business Resilience Gold Management Committee
CEO RSG Chief Executive Officer
CMSP Community Management Service Provider
RSG-HS-FSP-0009 FOR INTERNAL USE ONLY
Rev. 00, 31 May 2023 Page | 4
Emergency Response Plan – Construction Village Housing – Camp B
DEFINITIONS
Term Expansion
Business Resilience
Gold Management The Strategic Level (leadership) at which decisions are made. The BRGMC is chaired by the CEO.
Committee
Emergency A sudden, urgent, usually unexpected occurrence or occasion requiring immediate action.
Emergency
The capability to take actions that will effectively mitigate the consequences of an emergency.
Preparedness
Employees appointed for floor or / area they reside in, to respond to office-based emergencies and
Emergency
implement office emergency response plans for their floor/area. They are trained and qualified, as both
Responders
First Aiders and Floor Wardens.
Emergency Systematic instructions that detail what needs to be done, how, when, and by whom before and after the
Response Plan time an anticipated emergency event occurs. Example – Office / Project Emergency Response plan.
An event that caused or had the potential to cause harm to people, property, or the environment.
H&S Incident Examples include, but are not limited to: injuries, illnesses, vehicle accidents, environmental spills/releases,
fires, explosions, equipment damage, and near misses.
1.1.2 This plan is based on the CVH-B Fire Life Safety System configuration providing automated alarm calls, an automated
sprinkler system, and the provision of an active local Fire Hydrant system to draw water for the fire/emergency services.
1.2 Scope
1.2.1 This plan applies to all Red Sea Destination employees, contractors, consultants, and visitors either working or residing in
Red Sea Destination CVH Camp-B.
2 REQUIREMENTS
2.1.1 Identify the clear roles and responsibilities of individuals, Red Sea Destination departments, Community Management
Service Provider, Red Sea Destination Contractors and visitors.
2.1.6 Establish communication process, notification channels and emergency contact list.
Appendix A – Emergency Notification, Contacts and Layout – Construction Village Housing Camp-B
4.1.2 Top management to align to the Crisis Management Framework where incidences require escalation for the organization.
4.2.2 Ensure that a robust and effective emergency plan is in place at each location to safely evacuate all persons, whether
employees, visitors, or service users.
4.2.3 Appoint Emergency Response Lead, first aiders and fire wardens as per the requirement of this plan.
4.2.4 Confirm emergency response plan is communicated to all residents, employees and affected personnel.
4.3.3 Escalation of events to Senior Management and Crisis management committee as required.
4.4.2 Participate in Emergency Response planning, incident investigation, and drills as required.
4.4.3 Ensure emergency response team members are trained per their designated responsibilities.
4.4.4 Ensure Red Sea Destination Contractors have established Emergency response plans for all other work being conducted,
including subcontracted work.
4.4.6 Follow the instructions and guidance from Emergency Response Team as required.
4.4.7 Ensure that a robust and effective emergency plan is in place at each location to safely evacuate all persons, whether
residents, employees, visitors, or service providers.
4.4.8 Confirm emergency response plan is communicated to all employees and affected personnel.
4.4.9 Review and update the Emergency Response plan annually or as required.
Appendix A – Emergency Notification, Contacts and Layout – Construction Village Housing Camp-B
4.5 Red Sea Destination Emergency Operations Centre - EOC Incident Commander
4.5.1 Ensure Emergency Operations Center is fully operations 24/7.
4.5.2 Manage and direct members of the ECO during the emergency event.
4.5.3 Notifies CVH Fire Station, ISOS and deploy additional security staff to incident vicinity.
4.5.4 Determine ‘Activation Level’ (Activation Level 01-03), as required in response to the event.
4.5.8 Coordinate with KSA emergency agencies, MOH, Red Crescent, Fire/Rescue, Police as required.
Appendix A – Emergency Notification, Contacts and Layout – Construction Village Housing Camp-B
Ensure all operational security personnel are aware of the potential emergency scenarios that could occur at the
facility they are guarding.
Ensure all operational security personnel are trained to identify emergencies and report events to the Emergency
Operations Center.
Ensure that operational security personnel participate in and support emergency evacuation drills.
Ensure access, and egress points for Emergency Vehicles (Fire Engines, Ambulance, Security) always remain clear
and accessible. See Appendix D – Fire Engine & Emergency Vehicle Access Routes.
Ensure communication between Red Sea Destination EOC and security team member(s) responsible for managing
Emergency Vehicle access is always maintained.
Ensure access and egress points for Emergency Vehicles (Fire Engines, Ambulance & Security) remain clear and
accessible during the emergency event and evacuated personnel are safely guided to Emergency Assembly
Points.
Ensure facilities remain secure by ensuring unapproved third parties are kept out of the facility and personnel
(residents) do not return to the facility until “CODE CLEAR’ has been announced.
Support Red Sea Destination EOC, ISOS,CMSP Facilities Team, CMSP Emergency Commander, as required.
Ensure evacuated personnel do not return to the location of the emergency until the “All Clear” is given.
Control local traffic and ensure access/parking is available for Emergency Services if called to attend.
Appendix A – Emergency Notification, Contacts and Layout – Construction Village Housing Camp-B
4.7.2 Ensure Emergency Response arrangements are implemented as per the Emergency Response Plan.
4.7.4 Ensure appropriate maintenance, testing and inspections of Fire systems, extinguishers and other emergency equipment
under the control of Red Sea Destination.
4.7.5 Ensure that all key personnel within the emergency response plans are trained in their role.
4.7.6 Conduct emergency drills at least twice per year, and aligned to other resiliency drills, tests & exercises for the organization.
4.7.7 Undertake the lead role in the event of an emergency and coordinate with Red Sea Destination Emergency Operations
Center, first aiders, fire wardens, and onsite security personnel as part of the tactical level of response for the organization
under the Crisis Management Framework.
4.7.8 Ensure that personnel are safe from other hazards at the Assembly Point.
4.7.10 Coordinate and ensure the safe evacuation and headcount confirmed.
4.7.11 Ensure that the ECO Incident Commander has declared ‘’CODE CLEAR” before allowing residents to return to their units.
4.7.12 After action review and complete Emergency drill forms and notification to Health and Safety & the Resilience Department.
4.7.13 Shall ensure to complete an Incident Report as per the Red Sea Global Incident Reporting and Investigation procedure.
4.7.14 If the event requires escalation, follow all escalation procedures per the Crisis Management Framework.
Appendix A – Emergency Notification, Contacts and Layout – Construction Village Housing Camp-B
Be familiar with updated crisis management framework, emergency procedures, emergency roles and
responsibilities.
Be familiar with:
o Emergency Exits.
o Assembly points
o Locations of emergency equipment: Fire Alarm(s), Fire Extinguisher(s) and Emergency Equipment and
Supplies (e.g., Evacuation Chairs, etc.), other Equipment.
Report any safety issues to the CMSP H&S personnel or to the CMSP Emergency Response Lead.
Confirm that all fire equipment that has been used, or that otherwise fails an inspection is immediately tagged
and removed from service.
Confirm that fire protection equipment is kept in a visible location and that access to fire protection equipment is
not blocked or impeded.
Review and be familiar with the location of specific emergency response plans.
First attendants at the scene following emergency alarm activation and will coordinate with Red Sea Destination
EOC.
If evacuation is necessary, sweep / Scan the residential units and corridors to ensure that all personnel have
evacuated.
Guide everyone to the assembly area and assist in checking that everyone has arrived safely.
Check all accessible spaces in their area to ensure everyone has evacuated. Ensure this sweep is on the way out of
the building to reduce re-entry risk for fire wardens.
Take headcounts, ensure all are evacuated and report to the Emergency Response lead.
Whilst at the Assembly Point, ensure that no personnel leaves the Assembly Point without instructions from the
Emergency services/Civil Defence / Emergency Response Lead or Red Sea Destination EOC Incident Commander.
Appendix A – Emergency Notification, Contacts and Layout – Construction Village Housing Camp-B
Duties include responding to emergencies, assessing emergencies and deploying correct emergency responses.
Coordinate with and Red Sea Destination Construction, MEP, Utilities Teams & Community Management.
Understand the hydrant locations for CVH to allow timely response to fires.
Maintain close communication between Red Sea Destination Emergency Operations Centre (EOC) and other
external emergency stakeholders.
Being familiar with CVH complex layout and emergency access and egress routes
Ensuring emergency response equipment is fully functional ready for deployment and is compatible with CVH Fire
Life Safety components.
Provide feedback to Red Sea Destination Construction, MEP, Utilities Teams & Community Management and CMSP
as to the suitability of Emergency Response Arrangements, Fire Life Safety System and suggest any process or
equipment improvements that may be required.
Maintain communication with EOC, who will coordinate the incident and provide details of the exact location of
the emergency event.
Follow access and egress instructions from Red Sea Destination Security Team (bases at CVH). Provide updates
and feedback to Red Sea Destination EOC Incident Commander, who will monitor the situation, coordinate the
overall emergency response event and escalate where required.
Ensure the safety of the fire crew, emergency response crew(s), onsite Red Sea Destination and CMSP personnel,
and residents of CVH.
Ensure all emergency equipment is safely removed from the scene of the incident.
Participle in the post-incident reporting and analysis to ensure all lessons are learnt.
4.10.2 Do not introduce hazards to the premises by bringing or storing any items in the residential units that present a risk to life
and safety.
4.10.3 Comply with H&S policies, procedures, and any instructions issues by Red Sea Global.
4.10.4 Familiarize themselves with the Emergency Response Plan and Assembly points.
4.10.5 Report potential and actual hazards, incidents, and near-miss following company H&S procedures.
4.10.6 Upon being notified of an emergency, employees shall proceed to their emergency assembly point unless instructed
otherwise.
4.10.7 Follow all instructions from the Red Sea Destination Emergency Response Team.
4.10.9 Use a designated smoking area. Smoking is strictly prohibited inside Red Sea Destination facilities.
4.10.10 Report to CMSP CM/HR/Line Manager if you require special needs provisions.
Appendix A – Emergency Notification, Contacts and Layout – Construction Village Housing Camp-B
4.11 Visitors
4.11.1 Report any unsafe conditions or an emergency to their host.
4.11.2 All visitors shall follow the instructions and advice from Emergency Response Team.
Appendix A – Emergency Notification, Contacts and Layout – Construction Village Housing Camp-B
4 Power failure (Electrical, Gas shortage, water shortage, system failure) Annually
7.1.2 The analysis shall also identify any generic health and safety training that employees require (e.g., incident reporting
procedures).
Point of contact for raising the emergency alarm (Emergency Operation Center)
b) Ensure that investigations are performed by a competent person(s) in consultation and coordination with relevant
stakeholders.
f) Ensure the effective communication of the outcomes of the investigation to relevant stakeholders, including
reporting to regulatory authorities (if required).
g) Ensure procedures and risk assessments are reviewed and updated, as necessary, based on the lessons learned.
Long-term, life-altering injury or illness resulting in permanent Losses of equipment/property that cannot be readily
3 total or partial disability. replaced; or
Major Examples: amputation including bone, severe disfigurement, Losses exceeding SAR 375,000; or
paralysis, loss of limb / organ / vision / hearing. Significant unplanned impact on project budget
0
No impact / Near Misses Near Miss/no impact or damage to equipment or property
Insignificant
Refer Appendix A - Emergency Notification, Contacts and Layout – Construction Village Housing
BGRMC
H&S Ops. Mngr. H&S Senior Director /
Red Sea Destination Director
Contractor/ Service
Provider H&S HoD / ED – H&S CEO
Representative
9.1.2 Audits and inspections shall be viewed as an opportunity to confirm that Red Sea Destination is implementing its internal
systems according to its policies and procedures. An audit is a positive undertaking and can ensure compliance with
internal and/or external procedures, therefore ensuring that an organization is on par with expectations.
9.1.3 Red Sea Destination H&S department and /or CMSP H&S Department shall carry out scheduled health and safety
inspections of the CVH-B facility. An annual health and safety audit shall also be carried out. All inspections will be reviewed
by Red Sea Destination H&S department and communicated to all CVH-B occupants via the CVH-B H&S communication
board.
9.2.2 Common records that should be accounted for in the records are:
2. CMSP Trained First Aider (s) will administer first aid treatment depending upon the condition.
3. CMSP Trained First Aider(s) shall contact Emergency Operations Center who will notify emergency services if the
patient has/had:
o Chest pain.
o Unconsciousness.
o Life-threatening injuries (e.g., falling, severe head injuries, severe burns, etc.);
4. Remain with the person with the medical emergency. Do not move them unless they are in immediate danger of
further injury.
6. If an ambulance has been called – send somebody to the building entrance to assist the paramedic to find the
location quickly.
10.2 Fire
10.2.1 Response for Residents
10.2.1.1 In the event of a fire within the Red Sea Destination CVH-B the following ERP shall be implemented:
2. Activate the manual fire alarm call point. Fire alarm call points are situated at all building exit points.
3. Fire wardens will only attempt to fight the fire if safe to do so and call the Emergency Operations Center to ensure
the emergency is managed centrally.
5. Only attempt to put the fire out with a portable fire extinguisher if:
o You have been properly trained and you are confident to attempt to put it out.
o You have a fully charged and proper extinguisher type for the fire you are fighting.
6. Red Sea Destination Trained Emergency First Responders will start Emergency Evacuation.
7. Evacuate by the nearest Emergency Exit Staircase. Do not use the Elevators.
10. Follow the instruction of the Emergency response team and stay at the Assembly Point.
11. CMSP Fire Wardens will assist people with mobility impairments using the Evacuation Chairs or supporting them
until Emergency Services arrive. Wherever possible, special equipment shall be made available in advance for their
safe evacuation. Residents should ensure that CMSP Fire Wardens are provided to people who need assistance
first.
12. Do not re-enter the building until given the “CODE CLEAR” by EOC Incident Commander.
o Do not panic.
o Do not run.
o If caught in heavy smoke: take shallow breaths, cover your mouth and nose with a cloth, stoop or crawl
to escape.
- Stop.
- Roll.
Ensure access for Fire Engine and other Emergency Vehicles is kept clear as per layouts in Appendix D.
Guide the Fire Engine and other Emergency Vehicles to ensure they use the access routes, refer to Appendix D.
1. Call Red Sea Destination EOC helpline, who will guide you through the event.
2. Emergency Response Team shall check elevators to determine if anyone is trapped inside. If so:
o Do not attempt to force open doors and rescue them. Wait for maintenance personnel.
o Remain calm and activate the elevator emergency alarm and communicate with the security in charge
o Request that relevant Red Sea Destination H&S Department and facilities management be informed
o The CVH-B maintenance team will be opening the lift doors as soon as safe to do so
2. Identify the type of Chemical and characteristics from the Safety Data Sheet (SDS).
3. Deal with the spill in accordance with the instructions described in the Safety Data Sheet (SDS).
4. Small spills must be handled safely while wearing the Personal Protective Equipment (PPE) as outlined in the SDS.
5. Follow the disposal instructions as per the Safety Data Sheet (SDS) and local regulatory compliance.
10.5 Earthquake
10.5.1 What to do when the shaking begins:
Remain calm. Do not immediately evacuate the building – you are safer inside the building until notified
otherwise.
Don’t panic if the building sways. Expect the fire alarms and sprinklers to go off. This is normal and expected.
o DROP – stay indoors DO NOT try and evacuate the building. Stay where you are or move on a few steps
to a place of safety, staying away from windows.
o COVER – lie down next to a sturdy desk or table, or any sturdy object. In these conditions, the triangle of
space created if anything falls against a large piece of furniture is your best chance of not getting
crushed. Alternatively, brace yourself against a wall in the core of the building. Do not use the staircase
during an earthquake and stay away from glass, windows, and anything that could fall, such as lighting
fixtures or furniture
o HOLD ON – protect your head and neck. Secure yourself and wait for the tremors to pass.
If outside, stay in the open, move away from overhead objects (i.e. buildings, trees, and power lines).
If you are in a car, slow down and drive to a clear place. Stay in the car until the shaking stops.
Once the shaking has stopped, follow the direction of Emergency First Responders - be prepared for aftershocks.
Check for injuries and give first aid. Do not attempt to move a seriously injured person unless they are in
immediate danger of further injury.
If outside, move away from buildings, structures, power poles, or other possible hazards. Stay in an open area.
If necessary, Red Sea Destination Trained Emergency First Responders will start Emergency Evacuation Process.
Replace telephone receivers so that the telephone system will work; however, telephones/mobile phones should
be used for emergency calls only.
Wear shoes for protection from debris and broken glass and stay away from windows/glassed areas.
Do not evacuate until you are instructed to. You are likely to be safer inside.
4. Stay away from windows, do not go outside until the weather has abated.
5. Avoid using a landline, mobile or any electronic devices during an electrical storm is ongoing.
6. In case of any emergency, call the Emergency Operations Center and follow their advice.
Identify the number of individuals affected and detect the common food consumed.
Provide medical assistance to the individuals expressing symptoms, this includes providing drinking water and
first aid care till they get the medical attention.
Collect meal data and time of consumptions in detail from affected persons.
Immediately remove suspected food items from the service, cover and separate from all other foods.
For food borne illness this is often difficult to ascertain, because different micro-organisms have different
incubation periods, which is the time it takes before symptoms are exhibited.
The medical practitioners will provide the support for the individuals, this includes testing the blood, stool
samples for medical analysis.
10.7.2 Communicate
Appointed outlet manager to notify hotel manager/Food Business unit manager and Food safety manager.
Hotel manager to notify general manager and General Manager to notify Group Head of Operations .
Head of H&S to escalate to Group Chief Executive officer and agree on regulatory notifications.
10.7.3 Investigate
Duplicate samples (150-200g) so that one sample can be sent for analysis and one sample should be frozen and
retained. Additional samples may be necessary if Municipality authorities are also investigating the incident.
Label with name of the food item, date of production, outlet where it was produced, outlet / function where it was
served, meal period and name of staff that collected the food sample.
Keep in refrigerator while arrangement is being made to be sent to an external laboratory. Ice pack must be used
during delivery to the laboratory.
Check with food safety manager, External Consultant or Laboratory Technical Manager for advice on tests that
need to be carried out on the food sample based on the complainant’s symptoms / food type.
If the suspect food items have a sufficiently long shelf-life that will allow the results of analysis to be known before
the end of shelf-life, the products may be stored as appropriate, but must be labeled as “RESTRICTED” to indicate
it not to be used until clearance is given.
Follow the food borne illness investigation procedure for further actions.
Appendix A – Emergency Notification, Contacts and Layout – Construction Village Housing Camp-B
12 REFERENCES
12.1 Resources
13 APPENDIXES
Appendix A –Emergency Notification, Contacts and Layout – Construction Village Housing Camp-B
APPENDIX A:
CVH-B RESIDENCE NOTIFICATION, CONTACTS
AND LAYOUT
BGRMC
H&S Ops. Mngr. H&S Senior Director /
Red Sea Destination Director
Contractor/ Service
Provider H&S HoD / ED – H&S CEO
Representative
EVALUATION CRITERIA
Severity People Equipment / Property
Expensive losses of high value equipment / property, or
S4 Fatality(ies)
Losses exceeding SAR 3,750,000
Long-term, life-altering injury or illness resulting in permanent total or partial disability.
Losses of equipment that cannot be readily replaced, or
S3 Examples: amputation including bone, severe disfigurement, paralysis, loss of limb / organ /
Losses exceeding SAR 375,000
vision / hearing.
Injury or illness that requires medical treatment or results in temporary disability or loss of
function. Loss of equipment that can be readily replaced, or
S2
Examples: deep laceration, object embedded in eye, bone, fracture, concussion, dislocation, Losses exceeding SAR 37,500
injury requiring surgery.
Injury or illness requiring first aid treatment only.
Loss of equipment that can be readily replaced, or
S1 Examples: minor cuts, bruises, sprains, strains, abrasions, irritation, inflammation, object in eye
Losses less than SAR 37,500.
removed by flushing.
S0 No impact / Near misses No impact / Near Misses
Location of Emergency Assembly Point - Near Parking Lot General Guidance Fire/Emergency Evacuation
Emergencies happen anytime and anywhere, and no Medical emergencies such as heart
one really knows when it will strike. At this current attack, seizure, stroke, etc
stage of our project, it makes sense to always be Environmental-related incidents like oil
alert and be prepared. spills
Severe weather
When we experience real emergencies, the stress of Offshore incident like drowning
the situation can cause us to forget some of the
basics.
RSG-HS-FSP-0009
Emergency Operations Center FOR INTERNAL USE ONLY
(EOC)
Rev. 00, 31 May 2023 Page | 24
The following 24-hour emergency phone
number should be called in the event of an
emergency occurring at any Red Sea
Destination Location
Activation Level 1
Activation Level 2 Activation Level 3
Situation is escalating
MOH Hotline - 997
Level 1 Emergencies: Example Red Crescent – 997
Site Fire Team leader/ ISOS team will
Minor Fire Fire/ Rescue – 998
assess the situation and will contact the
First Aid Outside YES Police – 999
EOC who will decide for the activation of
Controllable chemical spill/ leak agencies Traffic – 993
Red Sea Destination Emergency Plan and NO needed?
Limited water failure/ flooding etc. setting up of Incident Command Center.
RSG Emergency Plan is
activated in coordination
with outside agencies
EOC Commander directs EOC Members to perform their roles and responsibilities in response to the Mega Code Emergencies.
(LEVEL 2)
SECURITY TEAM ISOS/ MEDICAL TEAM FACILITIES MANAGEMENT TEAM CONSTRUCTION TEAM HEALTH & SAFETY TEAM
Monitors and has authority over the
Secure the area Assist in relocation or evacuation of INCIDENT COMMANDER
Provide medical & nursing needs to the victims Shutdown or provision of safety of rescue operation and
personnel hazardous conditions.
Coordinates with Fire and Medical Teams. needed utilities and facilities.
Provides parking area for Coordinate with EOC/ local emergency
Provide housekeeping services/ equipment
ambulance & fire trucks responders in evacuation of victims Directs overall activities of the scene in major Organizes and enforces scene/
as needed Coordinate with EOC
Coordinate with the Incident/ EOC commander incidents. Commander for preparation, facility protection and control of
Maintain crowd control, manage Maintain unobstructed hallway & exits traffic.
for additional staff in the evacuation of victims evacuation, and relocation
order & traffic for the arrival of May request EOC contact outside agencies/
Keep source of the combustible and areas.
local emergency responders. Attend injured personnel and shift to ISOS authorities Helps in operation of firefighting
chemicals away from the site of fire
systems.
Clinics or external hospitals based on the Announces the ALL CLEAR once the emergency is Follow instruction from EOC
needs. Assist in recovery stage of the emergencies.
resolved commander. Provide necessary support to EOC
and coordination with the
personnel involved in rescue and
Incident Commander Declares first aid operations.
ALL CLEAR