10.pr Tools
10.pr Tools
(Including
definitions and tips)
Key Takeaways. Public relations (PR) refers to managing how others see and feel
about a person, brand, or company. PR for corporations, notably publicly traded
companies, focuses on maintaining a positive corporate image while handling media
requests and shareholder inquiries.
Public relations specialists create and maintain a positive public image for the
individuals, groups, or organizations they represent. They craft media releases and
develop social media programs to shape public perception of their clients and to
increase awareness of each client's work and goals.
What is the modern definition of PR?
A starting point for defining modern public relations is the definition of PR itself:
Public relations is a strategic communication process that builds mutually beneficial
relationships between organizations and their publics.
What is a PR scope?
The PR scope of work template is the area of a contract where the public relations to
be carried out by you is described. The scope of work template contains any
deliverables, reports, milestones, and end products that the clients should be
expecting to be provided by you.
What is the scope for public relations?
Public Relations is responsible for managing communication between your
organization and the general public, with the objective of building, managing, and
maintaining your business’s positive image. They work towards the management of
internal and external communications to enable the smooth functioning of the
organization, along with the analysis and understanding of the opinion of your target
audience about your organization.
The PR professionals you work with will ensure that the public sees your company in
a positive way. Press releases, speech writing, and advertising are some of the tools
used to achieve the same. Among these tasks, their primary job is to gain you
earned and paid media coverage. With the kind of competitive market that we face
today, PR is a powerful way to break away from the clutter and help position your
brand strongly.
This write-up will guide you through the ways a Public Relations agency help you
build your brand image by gaining media coverage through various means.
Media Partnership
The PR agency will research and jot down a list of media outlets that are most likely
to deliver your message most effectively and help to plan your approach carefully. Of
which, they come up with a media outlet that will best fit to earn the desired outcome
for your event.
Event Sponsorship
Sponsoring an event refers to supporting an event by providing funds in exchange
for something that is valuable for your organization. Often, the so-called ‘something
valuable’ is received in the form of increased brand exposure, speaking opportunities
at the event or access to data of people attending the event.
Several organizations sponsor events in the hope of moving their own businesses
forward, along with their interest in patronizing an event for the good cause of the
community. Sponsoring any random event would not help you to reach your potential
audience. When you sponsor an internal event within a company, it rarely provides
enough value to your organization and serves no purpose. This is where PR
agencies come in. If you have the right PR agency on board, they will shortlist the
events you should sponsor in order to gain exposure to your own brand among the
general public.
Your PR agency will research and shortlist the events that you should sponsor for
favorable publicity about your business among your audience.
They help your business to communicate effectively with the event organizers.
They devise strategies to build the image and reputation of your
business and its products or services in the event.
This partnership between the event and Coca-Cola means that the brand has taken
efforts to perfect the leveraging of the event for the benefit of both parties.
Press releases
Articles in magazines
White papers
Press Releases and articles in magazines are crafted to showcase the news that you
want to share with the public in a well-structured way. White papers show the
efficacy of your brand and help to build trust.
Winning an industry award can work wonders for your organization when
appropriately leveraged. It is one of the practical means to gain credibility for
products or services offered by your business. Industry awards, recognition from a
higher authority in your industry, or related small-business organizations can
increase the visibility for your brand, improving your business’ reputation.
But locating appropriate opportunities and awards demands a lot of time, effort, and
consideration. Thus, businesses often abandon the process before it even begins.
This is where PR agencies play a significant role. They assist your business to take
part in surveys and rankings from which you have chances to earn awards for the
products and services offered by your company.
Credibility
An organisation may spend crores on advertising and feel that this brings on brand
awareness and builds brand image. There is no doubt that advertising campaigns
generate a great deal of attention amongst consumers but where they lack is
credibility. Everyone knows that advertisements are released by the brands and
therefore they are bound to only reveal the positive side of the brand. On the other
hand, when something about a brand is reported by the media which is a third party,
the credibility factor comes in. This is one of the key reasons that every ad campaign
must be complemented by a PR campaign as well.
Monitoring Media
One of the services offered by a PR agency is monitoring the media. The agency
acts like the eyes and ears of your organisation and constantly scans thCrisis
Communicatione media for news of your organisation. It also keeps tabs on your
industry, competitors and the key happenings. This helps you make informed
decisions to promote your business and also helps you prevent any kind of negative
news into blowing up in a big way.
Crisis Communication
What are PR campaigns?
What is a PR campaign? A public relations campaign is a series of planned activities
executed over a specific time to positively impact a brand's reputation. Public
relations is a strategic communications function, and campaigns are the individual
pillars that execute a long-term public relations strategy
What is a PR campaign?
A PR campaign is an organised course of activities aimed at
distributing information and positively promoting the image of a
business or organisation. These campaigns have clear objectives
such as increasing awareness of a product, service or brand.
Marketers run them over a fixed timeframe and monitor their
effectiveness before consulting marketing teams on the next step.
There are several types of public relations campaigns, including:
Community relations
Media relations
Public affairs
Strategic communications
Crisis communications
What is a PR campaign?
A PR campaign is an organised course of activities aimed at
distributing information and positively promoting the image of a
business or organisation. These campaigns have clear objectives
such as increasing awareness of a product, service or brand.
Marketers run them over a fixed timeframe and monitor their
effectiveness before consulting marketing teams on the next step.
There are several types of public relations campaigns, including:
Community relations
Media relations
Media relations is an area of PR that's specifically focused on
building relationships within the media so that PR professionals can
disseminate favourable information via this channel. Organisations
seek access to the media to promote themselves, which a media
campaign can assist with. Media relations PR specialists work with
journalists, influencers and bloggers to secure media coverage for
their clients.Related: PR accountant manager resume keywords
(and how to use them)
Public affairs
Strategic communications
Crisis communications
Getting your brand noticed and not just seen is arguably becoming harder.
The bar to entry for new brands is lowering, thanks to digital technology
and talent access across borders. Consumers are constantly bombarded
with advertising messages—as many as 10,000 ad impressions per day—
which leads to overstimulation and a reluctance to retain information. But a
strong PR campaign can be game-changing for brands that want to break
through the noise and be remembered.
Unlike traditional advertising or marketing , a PR campaign is designed simply to
get people talking. It’s a way to put your brand in the spotlight, drum up
some press, and make a lasting impression on your audience.
Table of Contents:
What Is a PR Campaign?
Tip: Want to learn how to create a PR campaign? This guideline will help
you . Also, consider taking a look at our free PR in the Age of Influence
Report .
Taking this pressure away allows consumers to lower their guards and be
more receptive to your company. A well-designed campaign breaks
through their internal “ad blockers.” Campaigns aren’t just about the
products or services you sell, but rather your brand identity.
Every PR strategy begins with a goal. Maybe you want to call attention to a
new product or a rebrand. Or maybe you want to put your brand in a
positive light after receiving some negative publicity. Whatever your goal, start
your PR campaign with a goal and work backward to decide the best
approach for sharing your message.
Or, you might choose to launch a solely social PR strategy. Social media
PR targets your social audiences and relies on likes, shares, and
comments to help you spread the word. You can also pay for ads to
expand your PR campaign’s reach.
Other campaigns take publicity to new heights, though. For example, Red
Bull’s New Moon event showed wingsuit-clad stuntmen descending from the
sky with sparklers, creating the image that UFOs were landing on Earth. In
the UK, a nude art installation promoted Sky Arts and its milestone in
becoming a free-to-air television channel.
while minimizing their time and cost investment, get in touch to learn more
One brand campaign that stands out is Airbnb.org. The short-term rental
company hit the ground running in partnering with international and
regional nonprofits and governments to secure housing for up to 100,000
refugees. The company has been coordinating efforts to offer shelter and
safety free of charge. More than 28,000 people have signed up through
Airbnb.org to offer temporary housing to others, while Airbnb founders have
committed to match donations up to $10 million.
With travel back on the menu for millions of tourists, Iceland is taking
advantage of people’s wanderlust and encouraging them to disconnect
from work. The Out-Horse Your Email campaign is a clear winner in tourism
PR. The country’s tourism board build a giant working keyboard – big
enough to hold a horse! – and taught the horses to walk on it. Tourists can
let the horses handle their inbox while they sit back and relax on their
Icelandic vacation. The idea is to show that nothing is more important than
taking time to disconnect and enjoy a well-deserved trip abroad.
4. IKEA’s Seed Ball Campaign
A fun PR and social media campaign, IKEA created a playful take on its
famous Swedish meatballs with its release of the IKEA Seed Ball – at least,
the instructions on how to make one.
The Seed Ball is a savory, nutritious treat for bugs created in partnership
with the World Wildlife Fund. Using simple ingredients like clay, dirt, and
wildflower seeds, IKEA fans can craft their own seed balls to nourish the
insect community.
5. LEGO's MRI PR Campaign
LEGO has always been focused on childhood development and fun, so it’s
no surprise their public relations strategy includes a little something for
younger audiences. The company recently donated 600 LEGO magnetic
resonance imaging (MRI) scanner building kits to help children overcome fears
of getting an MRI scan. Through play, role-playing, and interactive building,
LEGO and hospitals can help children to build confidence while learning
and having fun in an otherwise nerve-wracking environment.
The ad proved so popular that the resulting website traffic crashed the
company’s app. It racked up more than 20 million hits shortly after airing.
While many TV stars enjoy top-rated wardrobes from designer brands, ITV
decided to take a different approach with its newest season of Love Island.
The channel recently teamed up with eBay to announce that the show’s
contestants would be wearing second-hand items in an effort to promote
sustainable fashion.
With the fashion industry often coming under fire for their wasteful
practices, this PR campaign encourages the practice of buying used, even
when you’re a celebrity.
As a leader in body positivity for women, Dove stays true to its brand with
its latest social PR movement, #TheSelfieTalk. Aimed at young girls and
women, the campaign is a smaller piece of the larger #NoDigitalDistortion
movement that is working to improve body image.
The brand features two digital download kits as part of its campaign: one
for parents and one for teachers. Each kit includes ways to talk to kids and
teens about selfies and how to embrace individuality and body positivity.
Are you interested in more Dove campaigns? Learn how Dove raises the bar
firm .
The result was the “Create Real Magic” campaign, which encouraged
customers to create their own AI artwork for the brand. Using popular tools
like Dall-E, fans could add their own spin to how they envision the brand —
regardless of design skills.
Not only did Coca-Cola find a fun way to engage and connect with fans, but
it also amassed a large volume of user-generated content to share on
social media and use throughout its marketing.
In light of boycotts and online criticism, the brand created a website for
people to air their grievances and learn more about the why behind the
company’s decisions and the backlash (such as the Glebe Farm lawsuit).
America’s favorite mustard brand isn’t quitting its day job any time soon,
but the past few PR campaigns indicate they have a serious sweet tooth
that mustard just can’t satisfy.
Take the latest PR stunt, for example. Earlier this summer, you might have
seen bright yellow Skittles appear along the famous red flag logo. It wasn’t
a trick — the brand really did collaborate with Skittles to create a mustard-
flavored treat.
4. Tito’s in a Can
Partnering with Common Sense Media and Parents Together Action, the
campaign aims to draw attention to the Kids Online Safety Act, which is
legislation to help protect kids from online content that may be detrimental
to their mental health.
The campaign tracks with Dove’s previous commitments to caring for the
whole person, not just how they look and smell. It also demonstrates that
PR efforts can be powerfully effective with the right partnerships.
Studies show that more than half of Americans have napped on the job.
Your current boss might not approve, but if sleeping sounds like a dream
job (pun intended), mattress brand Casper has your back.
The company offered a cushy job to a lucky few people—sleep your normal
sleep for $25 per hour. The sleep participants also earned free Casper
products, plus they could wear their pajamas to work. Sounds like a
win/win.
Throwing a flaming bag of dog poo on your ex’s front step is so old-school.
Cheeky toilet paper brand Who Gives a Crap found a better idea, and it’s
way less messy.
As part of a Valentine’s Day PR campaign, the company offered to “turn
your ex’s empty promises into something that’s actually useful.” Customers
could mail their old love letters to the company and have them turned into
100% recycled toilet paper.
Brilliant.
New York City is known for the Statue of Liberty, Philadelphia for its
cheesesteaks, and Boston for its beans. When people think of Lexington,
there’s no mistaking it for anything other than the capital of horse racing.
So when the city’s tourism department needed a campaign idea, it naturally
involved the city’s iconic history of horses.
The resulting campaign was a fake line of designer horseshoes, called
Horse Kicks. These specialty sneakers began as a stunt to promote the
city, but growing interest from the public turned it into a real collection of
shoes, a storefront, a website, and lots of eye candy.
The brand opted to give away £100K to anyone who found a heart-shaped
crisp in their bag of Walkers. Customers were encouraged to send in a
picture of their finds for a chance to win some cash. The PR stunt was a
huge hit, but it got even better when one unlucky customer missed his
chance at the cash since he ate his special chip before he could redeem it.
English is hard, so it’s no surprise that there are several words that people
commonly mispronounce: acai, GIF, and cache, to name a few. Bbrand
names can be easily mispronounced too, but one company decided to roll
with it for a PR campaign.
Vimto, a popular brand of drinks in the Persian Gulf states, heard one too
many people pronouncing its name as “Vimpto,” which inspired a new
campaign. The company added a “P” to its logo along with a new
tagline: ‘Changing our name to Vimpto… seeing as you all pronounce it
that way.’
when you need it most. Our PR strategy tools and expertise help you create
and manage your PR campaigns from end to end. Request a demo today
What is a PR Campaign?
What is a PR Campaign?
Public relations (PR) is a powerful way to connect with your audience and
creating the ideal campaign and implementing it properly, has never been
more important.
3. Brainstorm
8. Follow up
9. Measurement
Before you start planning your public relations campaign, you need to
decide what the desired outcome is. Are you looking to increase sales and
leads? To increase brand recognition, brand value and brand valuation? Or is
partner engagement and recruiting your focus?
Deciding what objective you want to achieve first helps determine the PR
When setting your PR goals, remember to thinking about how you will
measure success during your campaign planning. Your leadership team
doesn’t want a list of links to PR clips and some social media snapshots;
they want to understand how the promotion supported the business's
objectives.
Wondering how to measure PR ROI ? To make sure you are on the right
tracking.
If your goal is to increase brand awareness around your new product line of
diapers, you probably aren't going to be marketing them to single men in
their early twenties. Reaching your goals requires reaching the correct
audience.
So, when mapping out your communications plan and public relations strategy,
think about who you want to target. Your PR team will likely have to adjust
its tactics based on the audience the team decides to target.
3. Brainstorm
Once you know what you want to accomplish, you can begin thinking about
the best way to achieve your set of goals.
Conduct thorough brainstorming by asking for lots of ideas and seeing how
they correlate with each other. Then, give it a day or so to settle before re-
approaching with anything you may have missed.
Consider these questions
If you want journalists to pick up your company's news, then help them to
understand why it's newsworthy by creating a headline for your press release
that reads like a news story that'd be interesting to the public, not just a
Competitors websites
Competitor campaigns (SEO, social media, and PPC)
Competitor LinkedIn pages
Your competitors on Google and set up Google alerts
To collect all of this information, you may have to involve stakeholders from
other departments, like marketing and sales. These stakeholders could help
inform and vet the key messages and campaign plan.
The channels that your target audience pays the most attention to, should
be a key consideration in the campaign planning process.
Again, if you are marketing your company's new line of diapers, then you
could consider leveraging a marketing mix of online and offline tactics to
reach people before they go shopping and when they are out shopping.
When developing the strategy, your public relations team may want to think
about how the campaign relates to the marketing team's SEO
strategy, social media strategy, and other digital marketing channels.
Tip: Learn how to optimize a press release for SEO and take a look at
Before jumping into the public relations campaign execution and launch,
present the ideas to people not involved in the project. How many times
have you seen an ad and thought "how did someone approve that?" Well,
chances are, not many people were involved in the approval process.
To avoid a PR crisis, consider finding out what your journalist friends and
influencers think. Influencers have great insight into how the social media
world will receive your message.
Most importantly, get feedback early in the process . Doing this can help
catch something obvious or prevent something you didn't realize was tone-
death. Be sure every part of the campaign aligns with brand and company
values.
Before your public relations team presses "go", double-check that every
detail is correct and all of the assets are on-brand, don't contain typos, or
other mistakes. Be sure that every piece of data or set of facts included is
accurate. This is the time to make any changes — before officially
launching.
Now it's time for tactical execution. Give yourself a minimum of 10 days, or
even longer for some public relations campaigns. Consider current events,
competitor news, and even holidays. Expect that things may happen that
are out of your control and give yourself some wiggle room. This space to
make any last-minute changes is crucial to campaign success.
Be sure to have any additional information ready to go, and the authority to
send it. It is imperative to capitalize on every single call, so have
communication channels open and be ready to respond to every inquiry.
8. Follow up
Have a follow-up plan for journalists. If you notice that your story has been
bumped or not covered yet, be ready to explain how the content is still
newsworthy, and how it will continue to be newsworthy in the days and
even weeks to come. It is common for journalists to have their inboxes full
of pitches, so be sure that yours stands out.
Tip: Learn how to pitch your press release to journalists and look at
After your PR campaign has concluded, it's time to package your success
and report on all your KPIs and metrics. Write up a narrative of what
happened and take a victory lap with a blog celebrating the coverage. Take
your time writing up every detail and outlining the success of the campaign.
Sales numbers
Media inquiries
Changes in social media
Attendance numbers
Tip: Learn how to measure and analyze your media coverage , how to
create media monitoring analysis reports , and how to conduct a media impact
analysis .
Meltwater's PR Reporting capabilities will also help you automate that process.
However, the most important thing is to give yourself the time to fail and to
succeed. Many great PR campaigns have failed because of small details
and little time for adjustments. Time is the key to an effective public
relations campaign.
For more information on strategy and planning, watch our free on-demand
webinar about how to launch a successful pr campaign .
For getting a free consultation about how Meltwater can help you plan,
execute, and measure your next PR campaign, fill out the form below.
The PR Process:
R.A.C.E.
Campaign Creators : 10/14/14 1:25 PM
Marketing PR Research marketing planning process
The PR process can be as simple or complex as you’d like. Yet if you want to have
a strong and mutually beneficial relationship with your publics, it’s going to be a
somewhat involved practice.
While there are multiple variations of this PR process, the two most common are
R.P.I.E. and R.A.C.E. Though both are found to be equally effective, we believe
the R.A.C.E. process to be a more in-depth and evaluative process. For that very
reason we will be going over the basics of R.A.C.E.
Research
Both formal and informal research with internal and external stakeholders is
required to define the problem or opportunity.
You should be able to answer the “Who?” “What?” and “Why?” for your
organization’s situation. A good starting point in gathering research is noting what
other organizations have done in the past given similar circumstances. How can
you ensure your findings are reliable? Make sure you are gathering your
information methodically. It is important to mention that in this phase you should
search for any possible assumptions and consequences the public might make.
Action and Planning
This step is essentially strategizing and creating the plan. Dr. Hongmei Shen, PR
author and researcher, recommends using S.M.A.R.T. objectives to set goals for a
program based on research and analysis. Shen recommends having a:
Specific (purpose)
Measurable (outcomes)
Attainable (objective)
Realistic (goal)
Time (available and necessary)
Following this model allows for structure and a clear estimation of a goal's
attainability. Your action and planning are necessary to gage measurable results!
Follow these S.M.A.R.T. objectives and you'll avoid falling off track.
Communication and
Relationship Building
Relying on that two-way symmetrical communication, build mutually beneficial
relationships with your publics. Full disclosure, honesty, and transparency are vital
to building consumer trust. It’s not enough to just send messages anymore, there
should be an ongoing conversation. Maintaining focus on social responsibility
should be a high priority in creating positive relationships.
Communication is the foundation of PR and where you go to relay your
information determines how people will receive your news. Knowing your target
audience plays a huge role in the success of your PR plan. Zero in on demographic
information, find where you target audience goes to for their source of information,
and what they like to see. Understanding who you're talking to is just as important
as how you're talking to them. Depending on your audience your channel of
communication can vary (ex. television, magazines, social media, etc.)
Evaluation
The evaluation phase should focus on your campaign results, be aligned with your
primary objectives, and guide you in preparing any additional steps for the future.
It should be an ongoing process that is measured against your previously set goals
to analyze overall effectiveness. Need a good way to prove growth? Determine
your ROI. Monitor any press generated from your campaign, give a rough estimate
for the value of that press, and compare it to any expenses affiliated with producing
that PR. Here are additional ways to monitor and measure the success of your
campaign:
Secondary Data – (PRSA, IPR, etc.)
Case Studies – Best practices, methods of crisis communication
Press Clippings – How much coverage was generated
Advertising Value Equivalent – Editorial coverage value (Column length/air
time x Ad rate)
Media Content Analysis – Tracking past and future success and failure
Readability Test – Years of education required to understand campaign
Audience and reader surveys
Focus groups and interviews
To avoid faulty results, all four steps of the R.A.C.E. process should be
continuously monitored. The best results come from persistent data collection. If
the RACE model doesn't particularly interest you, remember it is just one version
of the PR process, but most share a similar concept. Get informed and choose the
one that best fits your organization's vision.
Public relations (PR) efforts can help build brand awareness among target buyers
and end users. Interested in how you can turn that awareness into actual leads? Let
us help by giving you access to our premium resource: Intro to Lead Generation
Guide and Checklist.
8 Stages Of A Typical PR
Campaign: What Clients Need
To Know
John Boyanoski
Former Forbes Councils Member
Forbes Agency Council
COUNCIL POST| Membership (Fee-Based)
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Jul 12, 2023,07:15am EDT
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A good PR campaign is like a well-baked cake—it has everything you want,
looks great and everyone loves it. However, a small-business owner or the
director of a nonprofit oftentimes doesn’t have the knowledge or extra ticks
on the clock to develop that fantastic campaign they want, so they hire an
outside consultant—often a PR person or agency. Then, after hiring
someone, they think everything will take care of itself. But that’s not how it
happens. There are a lot of stages that go into making a PR campaign work,
and my goal in this article is to help demystify them as much as possible.
• Discovery Stage: This first phase is going to involve you, the client, the
most. In the discovery stage—the fact-finding phase—your PR agency will
need to get as much information as possible from you to build out the
basics of your campaign. Will the news or ideas you want to publicize be a
massive pitch? How will this information be released? What are the pros
and cons? What are the alternatives? These are some of the ideas your PR
partner will likely want to ponder—and share—with you.
PROMOTED
• Writing Stage: This is my favorite part of the process because it’s all
about writing. Now, it’s pencil-to-paper time. (Or more precisely,
keystrokes-to-screen time.) This is where the ideas of the discovery stage
get synthesized into something coherent. This means you are writing press
releases, web copy, basic talking points and the like that you will send to the
client for review.
• Building Stage: The building stage is a key step and one that can often
get overlooked or underperformed. This is where your PR team will track
down any photos, logos and videos needed for the campaign; decide what
media members they need to pitch to and how, and create a social media
strategy of when, where and how to share the information when it's ready
to be released. Your PR team should also look for potential sharing
partners. For example, are there economic development groups or business
partners who can help share this information? Depending on the
experience and energy of your PR team, this stage can make or break your
campaign.
• Rewrite Stage: Even if you haven’t asked for major changes, this is the
step where your PR team will really scrutinize the campaign. At my firm,
this usually involves a cold read for someone who has not been involved in
the project. They are more likely to find holes in the strategy or think of
something new that hadn't yet been considered.
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03:12
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• Launch Stage: Whether it's a pitch to a reporter or a full press kit being
sent out about a project, this is the final stage of your campaign. Fingers
crossed that nothing goes wrong. All systems are go.
So, the next time you think your PR agency is trying to make their work
sound harder than it is, remember these stages.
John Boyanoski
John Boyanoski is the president of Complete PR, a full-service public
relations firm located in Greenville, South Carolina.
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