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Elevate Ersa Introduction v1

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283 views2 pages

Elevate Ersa Introduction v1

Uploaded by

umitsizir
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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The ELEVATE Responsible Sourcing Standard and associated protocol offers facilities, retailers and

brands a suite of resources to proactively manage social compliance.

The ELEVATE Responsible Sourcing Assessment (ERSA)


Companies are increasingly looking for visibility into their supply chains to ensure that wherever their products
are made or housed, workers are treated with dignity and respected. The ELEVATE Responsible Sourcing
Assessment (ERSA) evaluates a site’s compliance with industry best practices and local laws including but not
limited to wages, working hours, health and safety, discrimination, disciplinary practices, freedom of association,
environment, and other monitoring and documentation requirements.
The assessment process is intended to promote increased awareness of labor conditions within the supply
chain and to facilitate improvement. Initial visits generally last from 1-4-person days and follow-up visits from 1-
2-person days depending on the site and workforce details. The success of each assessment depends largely on
the willingness of the site management to provide access to site grounds, relevant records, and workers for
interview. Generally, assessments start around 0900 and end in 1700.

Highest standards for quality and integrity


ELEVATE is a founding member of the Association of Professional Social Compliance Auditors (APSCA). As such,
we hold ourselves to the highest ethical standards and are committed to building a more professional and
accountable industry. We place trust and transparency at the core of our work.

Guiding Sites through the Assessment process


ELEVATE assessments are executed by experienced, local, bilingual, and well-trained field staff who have a clear
understanding of region-specific trends and challenges for meeting social compliance standards.

A few key items to note in regard to the worker interviews and worker surveys:
+ All direct, agency, and contract workers are in scope (in house subcontractors are out of scope, unless
specified by the customer program)
+ Management may not be present during the interviews or surveys
+ Workers may not be selected for participation prior to the assessment or by management suggestion
+ A room for around 20 should be available for the worker surveys
+ Workers will need access to their mobile phones to complete surveys

ELEVATE has a strict Code of Ethics, which prohibits the acceptance of gifts, payment, or benefit of any kind. We kindly ask that you
do not attempt to influence the result of the audit under any circumstances. All bribery attempts will be reported to our customer.

elevatelimited.com
Business Driven Sustainability [email protected]
The provisions of the ELEVATE Responsible Sourcing Standard include:
+ Transparency & Business Integrity + Foreign Migrant Labour
+ Management Systems + Wages and Benefits
+ Hiring, Disciplinary & Termination + Hours of Work
+ Young Worker and Child Labor + Health & Safety
+ Forced Labour + Environment
+ Harassment or Abuse + Sub-Contracting
+ Non-Discrimination + Homework
+ Freedom of Association & Grievance Mechanisms

Worker Sentiment Survey


The only social audit standard with a mobile
phone worker sentiment survey embedded within
the protocol, ELEVATE audit staff will support the
collection of worker’s insights at scale, to support
your business’ workforce management.

Gain insights into your workers productivity, how


well they understand issues such as grievance
mechanisms, wage calculations, and how likely
would they be to refer your company to other
workers.
Frequently asked Questions

What is transparency and why is it so important to the audit process?


+ Transparency means assessors are full access to working conditions and practices at the site including but
not limited to accurate wage, working hour, management system records, etc.
+ Transparency allows evaluate ELEVATE to objectively evaluate working conditions and provide a
mechanism for lasting positive change for companies, brands and retailers, suppliers, sites, and workers

Who needs to be available during the assessments?


+ Staff who manage key areas of compliance (e.g., human resources, environmental, health, and safety)
+ A staff member who can assist taking workers on and off the facility floor for worker interviews
+ A staff member who is familiar with production/harvesting for the site tour
+ A contact from the temporary/contract worker agency (as applicable)
+ A union representative (if available) should attend the opening and closing meetings.
+ It is not expected that these members attend to the assessor all day (just at key times during the
assessment)

What is ELEVATE’s approach to personnel data collection information?


+ While labor documentation e.g., personnel files, worker payroll and timecards are reviewed, ELEVATE will
not collect or store any personal identifiable information in line with all local practices. Any worker data that
is collected for the final report is anonymized.
+ Where legally applicable, and at the request of the site, workers may sign consent forms prior to our review
+ In additional on per request basis, a non-disclosure agreement may be signed

When will I receive the audit rating or score?


+ Ratings will not be shared on the audit date but will be included on the final report submission

Next Steps

+ Complete and return the Facility Profile


+ Sign and return the ELEVATE Code of Ethics
+ Confirm the assessment date or assessment window (as applicable)
+ Prepare for the assessment

elevatelimited.com
Business Driven Sustainability [email protected]

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