R5-0.7-8K-S2-15 Series Manual - Doc-20230505091049445
R5-0.7-8K-S2-15 Series Manual - Doc-20230505091049445
User Manual
SAJ Solar Inverter
R5-0.7K/1K/1.5K/2K/2.5K/3K-S1
R5-3K/3.6K/4K/5K/6K/7K/8K-S2
R5-5K-S2-B,R5-6K-S2-IE
R5-0.7K/1K/1.5K/2K/2.5K/3K-S1-15
R5-3K/3.6K/4K/5K/6K/7K/8K-S2-15
R5-5K-S2-15-B, R5-6K-S2-15-IE
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Preface
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Content
PREFACE .................................................................................... - 1 -
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WARRANTY CARD................................................................... - 75 -
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R5-0.7K-S1-15;R5-1K-S1-15;R5-1.5K-S1-15;R5-2K-S1-15;R5-2.5K-S1-15;
R5-3K-S1-15; R5-3K-S2-15;R5-3.6K-S2-15;R5-4K-S2-15;R5-5K-S2-15;
R5-5K-S2-15-B;R5-6K-S2-15; R5-6K-S2-15-IE;R5-7K-S2-15;
R5-8K-S2-15.
Please keep this manual all time available in case of emergency.
1.2 Safety Instructions
DANGER
·DANGER indicates a hazardous situation which, if not avoided, will result in death
or serious injury.
WARNING
· WARNING indicates a hazardous situation which, if not avoided, can result in
death or serious injury or moderate injury.
CAUTION
· CAUTION indicates a hazardous condition which, if not avoided, can result in
minor or moderate injury.
NOTICE
·NOTICE indicates a situation that can result in potential damage, if not avoided.
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Chapter 2 Preparation
DANGER
·There is possibility of dying due to electrical shock and high voltage.
·Do not touch the operating component of the inverter, it might result in burning or
death.
·To prevent risk of electric shock during installation and maintenance, please make
sure that all AC and DC terminals are plugged out.
·Do not touch the surface of the inverter while the housing is wet, otherwise, this
may cause electrical shock.
· Do not stay close to the inverter while there are severe weather conditions
including storm, lighting, etc.
·Before opening the housing, the SAJ inverter must be disconnected from the grid
and PV generator; you must wait for at least five minutes to let the energy storage
capacitors completely discharged after disconnecting from power source.
WARNING
·The installation, service, recycling and disposal of the inverters must be performed
by qualified personnel only in compliance with national and local standards and
regulations.
· Any unauthorized actions including modification of product functionality of any
form may cause lethal hazard to the operator, third parties, the units or their
property. SAJ is not responsible for the loss and these warranty claims.
·The SAJ inverter must only be operated with PV generator. Do not connect any
other source of energy to the SAJ inverter.
·Be sure that the PV generator and inverter are well grounded in order to protect
properties and persons.
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CAUTION
·The solar inverter will become hot during operation. Please do not touch the heat
sink or peripheral surface during or shortly after operation.
·Risk of damage due to improper modifications.
NOTICE
·Public utility only.
·The solar inverter is designed to feed AC power directly to the public utility power
grid; do not connect AC output of the inverter to any private AC equipment.
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Notice, danger!
This is directly connected with electricity generators and public grid.
Without Transformer
This inverter does not use transformer for the isolation function.
CE Mark
With CE mark & the inverter fulfills the basic requirements of the
Guideline Governing Low-Voltage and Electro-magnetic Compatibility.
CQC Mark
The inverter complies with the safety instructions from China's Quality Center.
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3.4 Datasheet
R5-0.7K/1K/1.5K-S1
Type R5-0.7K-S1 R5-1K-S1 R5-1.5K-S1
Input (DC)
Max. PV Array Power [Wp]@STC 1050 1500 2250
Max. DC Voltage [V] 450
MPPT Voltage Range [V] 40-425
Nominal DC Voltage [V] 360
Start Voltage [V] 40
Min. DC Voltage [V] 40
Max. DC Input Current [A] 12.5
Max. DC Short Current [A] 15
Number of DC Connection Sets per
1
MPPT
Number of MPPT 1
DC Switch Integrated
Output (AC)
Rated AC Power [W] 700 1000 1500
1
Rated Apparent Power [VA] 770 1100 1650
Rated AC Current [A]@230Vac 3.1 4.4 6.6
Max. AC Current [A] 3.5 5 7.5
Nominal AC Voltage/Range [V] 220,230,240/180-280
Grid Frequency/ Range [Hz] 50,60/45-55,55-65
Power Factor [cos φ] 0.8 leading~0.8 lagging
Total Harmonic Distortion [THDi] < 2%
Feed-in L+N+PE
Efficiency
Max. Efficiency 97.20% 97.30% 97.40%
Euro Efficiency 96.40% 96.70% 96.80%
MPPT Accuracy >99.5%
Protection
Internal Over-voltage Protection Integrated
DC Insulation Monitoring Integrated
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R5-2K/2.5K/3K-S1
Type R5-2K-S1 R5-2.5K-S1 R5-3K-S1
Input (DC)
Max. PV Array Power [Wp]@STC 3000 3750 4500
0Max. DC Voltage [V] 500
MPPT Voltage Range [V] 50-450
Nominal DC Voltage [V] 360
Start Voltage [V] 50
Min. DC Voltage [V] 40
Max. DC Input Current [A] 12.5
Max. DC Short Current [A] 15
Number of DC Connection Sets per
1
MPPT
Number of MPPT 1
DC Switch Integrated
Output (AC)
Rated AC Power [W] 2000 2500 3000
Rated Apparent Power [VA]1 2200 2750 3300
Rated AC Current [A]@230Vac 8.7 10.9 13.1
Max. AC Current [A] 10 12.5 15
Nominal AC Voltage/Range [V] 220,230,240/180-280
Grid Frequency/ Range [Hz] 50,60/45-55,55-65
Power Factor [cos φ] 0.8 leading~0.8 lagging
Total Harmonic Distortion [THDi] < 2%
Feed-in L+N+PE
Efficiency
Max. Efficiency 97.60% 97.70% 97.80%
Euro Efficiency 97.00% 97.10% 97.20%
MPPT Accuracy >99.5%
Protection
Internal Over-voltage Protection Integrated
DC Insulation Monitoring Integrated
DCI Monitoring Integrated
GFCI Monitoring Integrated
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R5-3K/3.6K/4K/5K-S2,R5-5K-S2-B
Type R5-3K-S2 R5-3.6K-S2 R5-4K-S2 R5-5K-S2 R5-5K-S2-B
Input (DC)
Max. PV Array Power [Wp]@STC 4500 5520 6000 7500 7500
Max. DC Voltage [V] 600
MPPT Voltage Range [V] 90-550
Nominal DC Voltage [V] 360
Start Voltage [V] 100
Min. DC Voltage [V] 80
Max. DC Input Current [A] 12.5/12.5
Max. DC Short Current [A] 15/15
Number of DC Connection Sets per
1/1
MPPT
Number of MPPT 2
DC Switch Integrated
Output (AC)
46001/
Rated AC Power [W] 3000 3680 4000 50002/ 5000
5000
46001/
Rated Apparent Power [VA]1 3300 3680 4400 50002/ 5000
5500
20/21.8/
Rated AC Current [A]@230Vac 13.1 16 17.4 21.8
21.8
20/21.8/
Max. AC Current [A] 14.4 16 19.2 21.8
23.9
Nominal AC Voltage/Range [V] 220,230,240/180-280
Grid Frequency/ Range [Hz] 50,60/45-55,55-65
Power Factor [cos φ] 0.8 leading~0.8 lagging
Total Harmonic Distortion [THDi] < 2%
Feed-in L+N+PE
Efficiency
Max. Efficiency 97.8% 98.0% 98.0% 98.1% 98.1%
Euro Efficiency 97.2% 97.5% 97.5% 97.6% 97.6%
MPPT Accuracy >99.5%
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Protection
Internal Over-voltage Protection Integrated
DC Insulation Monitoring Integrated
DCI Monitoring Integrated
GFCI Monitoring Integrated
Grid Monitoring Integrated
AC Short Circuit Current Protection Integrated
AC grounding detection Integrated
DC Surge Protection Integrated
AC Surge Protection Integrated
Thermal Protection Integrated
Anti-island protection monitoring AFD
Interface
AC Connection Plug-in connector
DC Connection MC4/H4
Human Machine Interface LED+(Bluetooth/Wi-Fi+APP)
Communication Port RS232(USB)+RS485(RJ45)
Communication Mode Wi-Fi/GPRS/4G(Optional)
General Data
Topology Transformerless
Consumption at Night [W] <0.2
Consumption at Standby [W] 6
Operating Temperature Range -40℃~+60℃[45°C to 60°C with derating]
Cooling Method Natural Convection
Ambient Humidity 0%~100% Non-condensing
Altitude 4000m(>3000m power derating)
Noise [dBA] <25
Ingress Protection IP65
Mounting Rear Panel
Dimensions[H*W*D] [mm] 389*367*143
Weight [kg] 12.2
Standard Warranty [Year] 5(standard)/10/15/20(Optional)
CQC NB/T 32004,EN62109-1/2,EN61000-6-1/2/3/4,
Applicable Standard
EN50438,EN50549-1,C10/C11,IEC62116,IEC61727,RD
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1699,
G98,G99,UNE206006,UNE206007-1,CEI0-21,AS/NZS4
777.2
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R5-6K/7K/8K-S2,R5-6K-S2-IE
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R5-0.7K/1K/1.5K-S1-15
Type R5-0.7K-S1-15 R5-1K-S1-15 R5-1.5K-S1-15
Input (DC)
Max. PV Array Power [Wp]@STC 1050 1500 2250
Max. DC Voltage [V] 450
MPPT Voltage Range [V] 40-425
Nominal DC Voltage [V] 360
Start Voltage [V] 40
Min. DC Voltage [V] 40
Max. DC Input Current [A] 15
Max. DC Short Current [A] 18
Number of DC Connection Sets per
1
MPPT
Number of MPPT 1
DC Switch Integrated
Output (AC)
Rated AC Power [W] 700 1000 1500
Rated Apparent Power [VA]1 770 1100 1650
Rated AC Current [A]@230Vac 3.1 4.4 6.6
Max. AC Current [A] 3.5 5 7.5
Nominal AC Voltage/Range [V] 220,230,240/180-280
Grid Frequency/ Range [Hz] 50,60/45-55,55-65
Power Factor [cos φ] 0.8 leading~0.8 lagging
Total Harmonic Distortion [THDi] < 2%
Feed-in L+N+PE
Efficiency
Max. Efficiency 97.20% 97.30% 97.40%
Euro Efficiency 96.40% 96.70% 96.80%
MPPT Accuracy >99.5%
Protection
Internal Over-voltage Protection Integrated
DC Insulation Monitoring Integrated
DCI Monitoring Integrated
GFCI Monitoring Integrated
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R5-2K/2.5K/3K-S1-15
Type R5-2K-S1-15 R5-2.5K-S1-15 R5-3K-S1-15
Input (DC)
Max. PV Array Power [Wp]@STC 3000 3750 4500
0Max. DC Voltage [V] 500
MPPT Voltage Range [V] 50-450
Nominal DC Voltage [V] 360
Start Voltage [V] 50
Min. DC Voltage [V] 40
Max. DC Input Current [A] 15
Max. DC Short Current [A] 18
Number of DC Connection Sets per
1
MPPT
Number of MPPT 1
DC Switch Integrated
Output (AC)
Rated AC Power [W] 2000 2500 3000
Rated Apparent Power [VA]1 2200 2750 3300
Rated AC Current [A]@230Vac 8.7 10.9 13.1
Max. AC Current [A] 10 12.5 15
Nominal AC Voltage/Range [V] 220,230,240/180-280
Grid Frequency/ Range [Hz] 50,60/45-55,55-65
Power Factor [cos φ] 0.8 leading~0.8 lagging
Total Harmonic Distortion [THDi] < 2%
Feed-in L+N+PE
Efficiency
Max. Efficiency 97.60% 97.70% 97.80%
Euro Efficiency 97.00% 97.10% 97.20%
MPPT Accuracy >99.5%
Protection
Internal Over-voltage Protection Integrated
DC Insulation Monitoring Integrated
DCI Monitoring Integrated
GFCI Monitoring Integrated
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R5-3K/3.6K/4K/5K-S2-15,R5-5K-S2-15-B
46001/
Rated Apparent Power [VA]1 3300 3680 4400 50002/ 5000
5500
20/21.8/
Rated AC Current [A]@230Vac 13.1 16 17.4 21.8
21.8
20/21.8/
Max. AC Current [A] 14.4 16 19.2 21.8
23.9
Nominal AC Voltage/Range [V] 220,230,240/180-280
Grid Frequency/ Range [Hz] 50,60/45-55,55-65
Power Factor [cos φ] 0.8 leading~0.8 lagging
Total Harmonic Distortion [THDi] < 2%
Feed-in L+N+PE
Efficiency
Max. Efficiency 97.8% 98.0% 98.0% 98.1% 98.1%
Euro Efficiency 97.2% 97.5% 97.5% 97.6% 97.6%
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R5-6K-S2-15-IE,R5-6K/7K/8K-S2-15
Type R5-6K-S2-15 R5-6K-S2-15-IE R5-7K-S2-15 R5-8K-S2-15
Input (DC)
Max. PV Array Power [Wp]@STC 9000 9000 10500 12000
Max. DC Voltage [V] 600
MPPT Voltage Range [V] 90-550
Nominal DC Voltage[V] 360
Start Voltage [V] 100
Min. DC Voltage [V] 80
Max. DC Input Current [A] 15/15 30/15
Max. DC Short Current [A] 18/18 36/18
Number of DC Connection Sets per
1/1 2/1
MPPT
Number of MPPT 2
DC Switch Integrated
Output (AC)
Rated AC Power [W] 6000 5500 7000 8000
1
Rated Apparent Power [VA] 6000 5500 7700 8000
Rated AC Current [A]@230Vac 26.1 25 30.5 34.8
Max. AC Current [A] 26.1 25 33.5 34.8
Nominal AC Voltage/ Range [V] 220,230,240/180-280
Grid Frequency/ Range [Hz] 50,60/45-55,55-65
Power Factor [cos φ] 0.8 leading~0.8 lagging
Total Harmonic Distortion [THDi] < 2%
Feed-in L+N+PE
Efficiency
Max. Efficiency 98.2% 98.2% 98.2% 98.3%
Euro Efficiency 97.6% 97.6% 97.7% 97.8%
MPPT Accuracy >99.5%
Protection
Internal Over-voltage Protection Integrated
DC Insulation Monitoring Integrated
DCI Monitoring Integrated
GFCI Monitoring Integrated
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DANGER
·Dangerous to life due to potential fire or electricity shock.
·Do not install the inverter near any inflammable or explosive items.
·This inverter will be directly connected with HIGH VOLTAGE power generation
device; the installation must be performed by qualified personnel only in compliance
with national and local standards and regulations.
NOTICE
·This equipment meets the pollution degree II.
·Inappropriate installation environment may jeopardize the life span of the inverter.
·Installation directly exposed under intensive sunlight is not recommended.
·The installation site must be well ventilated.
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Before installation, make sure that the wall has enough strength to hold the
screws and bear the weight of the equipment. Please make sure the
equipment is installed properly.
4.3.2 Installation Position
Do not expose the inverter to direct solar irradiation as this could cause
power derating due to overheating. The ambient temperature should be
between -40°C ~ +60°C(-40°F ~ 140° F)to ensure optimum operation.
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To make sure the installation spot is suitably ventilated, if multiple SAJ on-
grid solar inverters are installed together, the following safety clearance in
Figure 4.2 shall be followed for proper ventilation conditions.
30CM
30CM 50CM 50CM
30CM
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R5-7K/8K-S2-15
Follow the given guides, drill 3 holes in the wall (in conformity with position
marked in Figure 4.6&Figure 4.7), and then place expansion tubes in the
holes using a rubber mallet.
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Carefully mount the inverter to the rear panel as shown in Figure 4.9 and
4.10, Make sure that the rear part of the equipment is closely mounted to
the rear panel.
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Fig. 4.10 Fasten the inverter and hanging panel with screws
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DANGER
·Dangerous to life due to potential fire or electricity shock.
·When power-on, the equipment should be in conformity with national rules and
regulations.
·The direct connection between the inverter and high voltage power systems must
be operated by qualified technicians in accordance with local and national power
grid standards and regulations.
WARNING
·When the PV array is exposed to light, it supplies a DC voltage to the inverter.
NOTICE
· Electrical connection should be in conformity with proper stipulations, such as
stipulations for cross-sectional area of conductors, fuse and ground protection.
·The overvoltage category on DC input port is II,on AC output port is III.
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Code Name
A DC Switch
B DC Input
C Decompression Valves
D RS232 Communication(GPRS/Wi-Fi/4G)
E Ground Connection
F RS485 Communication
G AC Output
H DRM (Optional)
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R5-3K/3.6K/4K/5K/6K-S2-15
R5-5K-S2-B,R5-5K-S2-15-B
R5-6K-S2-IE,R5-6K-S2-15-IE
Code Name
A DC Switch
B DC Input
C RS485 Communication
D RS232 Communication(GPRS/Wi-Fi/4G)
E Ground Connection
F AC Output
G Decompression Valves
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R5-7K/8K-S2-15
Code Name
A DC Switch
B Decompression Valves
C DC Input
D RS232 Communication(GPRS/Wi-Fi/4G)
E RS485 Communication
F Ground Connection
G AC Output
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5.3 AC Connection
Wire cross sectional area
Type recommended value/max. External diameter(mm)
value(mm²)
R5-0.7K/1K/1.K/2K/2.5K/3K-S1
R5-3K/3.6K/4K/5K/6K-S2
4.0 /6.0 4.2~5.3
R5-3K/3.6K/4K/5K/6K-S2-15
R5-5K-S2-B,R5-5K-S2-15-B
R5-6K-S2-IE,R5-6K-S2-15-IE
R5-7K/8K-S2 & R5-7K/8K-S2-15 3*8.37/3*10 15~22
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① Screw off the screws at the AC output wire cover and take out the cover.
Penetrate the AC cable of which the insulation layers has been peeled off
through the AC waterproof locking screw hole of the cover. Lock L, N and
PE tightly as per the marked connection positions on the interface board.
② After fixing the cover at the AC output wire terminal with screws, tighten
up the AC waterproof nut.
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This inverter complies with IEC 62109-2 clause 13.9 for earth fault alarm
monitoring. If an Earth Fault Alarm occurs, all the LED indicators will be lit
up in red and error code <31 Insulation Error Master> will be displayed on
the screen of inverter Wi-Fi communication module until the error being
solved and inverter functioning properly.
5.3.5 External AC Circuit Breaker and Residual Current Device
Please install a 2P circuit breaker to ensure the inverter is able to
disconnect from grid safely. The inverter is integrated with a RCMU,
however, an external RCD is needed to protect the system from tripping,
either type A or type AB RCD are compatible with the inverter.
The integrated leakage current detector of inverter is able to detect the real
time external current leakage. When a leakage current detected exceeds
the limitation the inverter will be disconnected from grid quickly, if an
external leakage current device is connected, the action current should be
300mA or higher.
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NOTICE
·Please place the connector separately after unpacking in order to avoid confusion
for connection of cables.
·Please connect the positive connector to the positive side of the solar panels, and
connect the negative connector to the negative side of the solar side. Be sure to
connect them in right position.
Connecting Procedures:
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2. Use specified strip tool to strip the insulated enclosure of the positive and
negative cables with appropriate length.
3. Feed the positive and negative cables into corresponding lock screws.
4. Insert the positive and negative connectors into positive cable and
negative cable whose insulated enclosure has been stripped off, and crimp
them tightly with a wire crimper. Make sure that the withdrawal force of the
pressed cable is bigger than 400N.
5. Plug in the pressed positive and negative cables into relevant insulated
enclosure, a “click” sound should be heard when the contact cable assembly
is seated correctly.
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1. Connection port
NOTICE
·Before inserting the connector into DC input terminal of the inverter, please make
sure that the DC switch of the inverter is OFF.
·Please use the original MC4 terminal to install.
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8 Brown RS485-B
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down automatically.
2. Shut down manually, disconnect AC side circuit breaker first, if multiple
inverters are connected, disconnect the minor circuit breaker prior to
disconnection of main circuit breaker. Disconnect the DC switch after
inverter has reported grid connection lost alarm.
Step 2:
Select Italy for Country and choose your corresponding Grid Code from
Initial Setting.
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A/B/C are double-color LED lamps which could show green light or red light at the same
time
Indicato
LED indicators state Description
r lamp
Blinking :
The inverter is in the initialization or waiting state.
Green 1 s/time
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After installing the eSolar GPRS/4G module (with built-in Bluetooth) the
mobile phone could be directly connected with the inverter via Bluetooth.
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Connection setting
iOS system operation steps
1. Choose “setting” →choose “Bluetooth””→ 2.Log in APP → choose “My” interface →
open “Bluetooth” choose “Remote control” → choose
connection way as “Bluetooth ”
Connection
Note
)Bluetooth
(1 is a kin d local connection,
currently it supports the following type of
inverters:R series,C series,
A series, H series.
)Please start the inverter and turn on
(2
mobile Bluetooth.
Next step
3.Choose “next step” → search for equipment 4. Connect successfully→set country and grid
→ click the Bluetooth name matched with the code for first start-up→after inverter start,
inverter (eg.: R5-5K-S2:00001) users can view inverter’s info.
Communication board
XXXXXXXX
firmware version
Main board firmware
XXXXXXXX
version
Slave board firmware
XXXXXXXX
version
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Connection setting
Android system operation steps
1.Choose “setting” →choose “Bluetooth””→ 2.Log in APP → choose “My” interface →
open “Bluetooth” choose “Remote control” → choose
connection way as “Bluetooth ”
Connection
Note
)Bluetooth
(1 is a kin d local connection,
currently it supports the following type of
inverters:R series,C series,
A series, H series.
)Please start the inverter and turn on
(2
mobile Bluetooth.
Next step
3.Choose “next step” → search for equipment 4. Connect successfully→set country and grid
→ click the Bluetooth name matched with the code for first start-up→after inverter start,
inverter (ex.: R5-5K-S2:00001) users can view inverter’s info.
Communication board
XXXXXXXX
firmware version
Main board firmware
XXXXXXXX
version
Slave board firmware
XXXXXXXX
version
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Device info
Bluetooth:R5-5K-S2:00001
R5S2502G1815E00001
Basic info Running info Power info Event info
Communication board
XXXXXXXX
firmware version
Main board firmware
XXXXXXXX
version
Slave board firmware
XXXXXXXX
version
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Device info
Bluetooth:R5-5K-S2:00001
R5S2502G1815E00001
Basic info Running info Power info Event info
PV information
PV1 XXV XXA
PV2 XXV XXA
PV3 N/V N/A
Grid power information
AC1 XXV XXA XXHz
AC2 N/V N/A N/Hz
AC3 N/V N/A N/Hz
Battery information
CT1 N/V N/A N/W
CT2 N/V N/A N/W
CT3 N/V N/A N/W
Current power, today energy, monthly energy, yearly energy and total
energy could be checked.
Device info
Bluetooth:R5-5K-S2:00001
R5S2502G1815E00001
Basic info Running info Power info Event info
Read More
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Time of the events, events sequence number (referring to fault codes details
in Chapter 7 Fault Codes and Common Troubleshooting) and events content
of the faults of the inverter could be checked.
Device info
Bluetooth:R5-5K-S2:00001
R5S2502G1815E00001
Datetime:2018-11-09 18:16:00
1 No:Err73
Content:XXXX
Datetime:2018-11-10 18:16:00
2 No:Err73
Content:XXXX
After installing the eSolar WiFi module, the mobile phone could be directly
connected with the inverter via Wi-Fi.
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Connection setting
Please refer to the eSolar WiFi module operating manual for more details in
operation.
Equipment information
Current power, today energy, monthly energy, yearly energy, total energy
could be checked.
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Inverter Cleaning
Clean the enclosure lid and LED indicator of the inverter with
moistened cloth with clear water only. Do not use any cleaning
agents as it may damage the components.
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This device should not be disposed as residential waste. An inverter that has
reached the end of its life and is not required to be returned to your dealer
and it must be disposed carefully by an approved collection and recycling
facility in your area.
E-mail: [email protected]
International Sales
E-mail:[email protected]
Domestic Sales
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If your inverter gets fault and requires troubleshooting, please contact your
distributor or dealer directly. Alternatively, feedback briefly to SAJ service
hotline for logging and send your warranty card to our service department by
fax/email to process the warranty claim.
During the Warranty Period, SAJ covers all costs for replacing any product or
parts of the product proved to be defective in design or manufacture. To
claim the warranty under the warranty policy of SAJ, you need to supply us
with the following information and documentation regarding the faulty
inverter:
(1) Product Model No.(e.g. R5-3K-S2) and serial number (e.g.
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R5S2302G1821E
00001).
(2) Copy of the invoice and warranty certificate of the inverter.
(5) Detailed information about the entire system (PV modules, circuits, etc.).
1.4 After receiving above information, SAJ will decide how to proceed
the service
If the inverters for maintenance are out of warranty, SAJ charges an on-site
service fee, parts, labor cost and logistic fee to end-user. Detailed standard
refers to the listed table.
Return to Factory for
Item On-site Maintenance
Maintenance
Without parts Labor + Logistic fee Labor + On-site
replacement (to & from SAJ) attendance fee
With parts Labor + Parts + logistic fee Labor + On-site
replacement (to & from SAJ) attendance fee + Parts
■ On-site attendance fee: Cost of travel and time for the technician in
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attending on-site.
■ Labor: Labor time fee charged for the technician, who is repairing,
maintaining, installing (hardware or software) and debugging the faulty
product.
■ Logistic fee: Cost of delivery, tariff and other derived expense when
defective products are sent from user to SAJ or/and repaired products are
sent from SAJ to user.
Any defect caused by the following circumstances will not be covered by the
manufacturer’s warranty (the Dealers or Distributors are responsible and
authorized by SAJ for the following investigation):
◆ “Warranty Card” not being sent back to Distributor/Dealer or SAJ;
◆ Product modified, parts replaced or attempt to maintain;
◆ The inverter has been improperly stored and damaged while being stored
by the Dealer or the end user;
◆ Failure in following any / all of the user manual, the installation guide and
the maintenance regulations;
◆ Improper use or misuse of the inverter;
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Warranty Card
The installer should fill in the second form while installing the inverter. For
warranty claim, please complete the below forms and send this page to SAJ,
attached with the Customer’s invoice.
For customer to fill in
Name:
Information on device
Device type: Serial No.(S/N):
Fault time:
Signature: Date:
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Company:
Signature: Date:
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Guangzhou Sanjing Electric CO., LTD.
ADD: SAJ Innovation Park, No.9, Lizhishan Road, Science City,
Tel: +86 20 6660 8588 Zip : 510663 Fax: +86 20 6660 8589
Web: http: //www.saj-electric.com
• Due to the continuous improvement of products, technical parameters in this manual are modified without prior notice.
V1.0