VERIFICATION REPORT ON

KULITTALAI HSG-I HPO 639 104 FOR THE YEAR 2024

Visited Kulittalai HSG-I HPO 639104 by surprise on 07.05.2024 and

commenced its accounts verification for the year 2024. It was continued
on 30.05.23 and completed on 31.05.2023. Last accounts verification was
carried out on 24.05.2023 by the undersigned. Last annual inspection cum
verification of this office was carried out by the undersigned on
07.11.2023. The Postmaster HSG I post is vacant since 23.09.2020. The
Senior HSG - II official Shri. M. Selvaraj is officiating as Postmaster since
DLI. PM stands instructed to furnish the marginal remarks in respect of last
IRs.

Section 1 — Administration
General supervision

(a) 1.1 Checked the accommodation and the suitability of the

building premises. Accommodation of this office is cramped. As there is no
other choice, counters and other branches are managed to accommodate
within the space available. Office may be arranged neat and tidy.

a. New construction made in the 1 st floor of the building was completed

and files related to PLI/RPLI were bundled and kept in the 1st floor.

b. New racks are supplied for proper arrangement of RPLI/PLI files in

chronological order and easy access of them.

(b) Working environment including lighting, ventilation, layout with

reference to workflow is fair. Ramp is provided for differently-abled
persons.

(c) The Self service Kiosk available is in repaired condition. It could not be
rectified locally. DO J branch may arrange for its condemnation.

(d) Checked and found the competence of all counter assistants is

satisfactory.

1.2. a Notice of Hours of Business dated 05.03.2022 is on record. Working

hours of this office is from 0700 hrs to 1800 hrs with
Receipt of Mails at - 0645 hrs; (by train from Karur sorting) and
at - 0845 hrs; (by bus from Karur sorting)
Delivery at - 0930 hrs,
Last Clearance at - 1715 hrs.
Despatch at - 1st despatch - 1630 hrs
- 2nd despatch - 1735 hrs (both despatches to Karur sorting)

1.3. The counters are arranged within the available accommodation in an

organized manner.

1.4. Forms/records/stock is properly segregated and clear distinction

between forms and records exist.

1.5. Cleanliness of counters and office is satisfactory. The Postmaster

and counter staff are instructed to maintain cleanliness in all places, at all
1
times.

1.6. All essential forms for use by the public are available. No special
arrangement is available for senior citizens in counter.

1.7. No LCD panel is available at this office. As the LCD TV provided at

Karur HO was under repair condition, this office LCD TV was transferred
and installed at Karur HO premises for displaying BD products
advertisement.

1.8 Checked the error book maintained, copy of the same was sent to
SBCO for information.

1.9 Addressees Instruction Register for Permanent and Temporary

Instructions were examined.
*No entry in Permanent Instruction Register.

*In Temporary Instruction Register, the last entry was made on

14.06.2022 after that the entries were not updated. Postmaster was
instructed suitably.

1.10. Two Passbook Printers provided are in working condition.

2. Reviewed the last inspection report pasted in the order book. No

marginal remarks were furnished for last annual inspection cum
verification. PM should send compliance report to my office for the
following IR/VRs.

(a) IR/2022 by SP: No marginal remarks were furnished for the IR. No
compliance report has been submitted to DO. PM should take follow up
action for pending paras and intimate compliance.

(b) No particular aspect of work has repeatedly come up for adverse notice
since last inspection.

2. Counter Management:

PO counters are being manned with reference to the availability of

staff. The available space is optimally used. There are 3 counters. Two for
PO SB transactions and one for MPCM. Aadhaar Counter is now shifted to
a room near the O/o IP, Kulittalai Sub Division, Kulittalai for handling
customers without any hindrance. Postmaster as well as APM should
monitor that the counters are providing service to the customer at their
ease and answer their queries properly.

3. Monitoring work of PRI P :

No Public Relations Inspector (PRI) is attached with this HO.

Section 2 – Mail operations.

b. Delivery functions-

4. Bag receipt check with DMSL

All the bags received were in good condition on the date of

verification on 07.05.2024. Error book should be separately maintained
for mails branch and CSI reversal entries.
2
5. Mail receipt : Delivery General checks.

a) Examined list of due bags & checked the contents of bags received.
Number of accountable/ordinary articles received for delivery on
24.05.2023 is furnished below:

Beat Ordinary RLs SP VPL/

VPP/
COD
1 134 16 06 --
2 118 28 03 02
3 162 35 09 06
4 137 16 06 --
Tota 551 95 24 08
l

Checked accountable articles issued to the postman. Checked the

return submitted by postmen for the cases of repeated delay. Updated
delivery jurisdiction map, route map and beat list are available.

b) Checked the register of unpaid / insufficiently paid articles received

for delivery. No unpaid tax was collected Since last inspection. Postmaster
and staffs did not take much effort to trace out such articles during the
course of passing our office. They should be aware that arresting the
leakage of revenue in the mail sector is a prime duty.

c) All mails received are included in the same day delivery.

d) No sorting postman is available at this office.

e) The following Missent articles from Karur Sorting bag dt 24.05.2023

were received on the date.

1) RG130777652IN - Vaigainallur SO
2) RT442377301IN - Vaigainallur SO
3) RT458561393IN - Nungavaram SO

Unregd articles – 48 articles destined to Nungavaram SO - 5, Lalapet SO

- 6, Marudur SO - 5, Vaigainallur SO -28, Thogaimalai SO - 1, Thannirpalli –
1, Karur – 1 & Puthanatham SO – 1.

6. Checks on the work of delivery staff:

PM may make surprise check at various places in the beats of

selected Postmen attached to this office to ensure that the articles are
delivered promptly and regularly and should make enquiries to confirm the
same from a few selected addressees on the beat both commercial as well
as residential.

7. Monitoring the supervision over delivery:

The Postmaster and APM delivery did not carry out the checks on
receipt of mails, beat sorting and delivery. The PM is instructed to ensure
unpaid/insufficiently paid letters are properly attended to and taxed and
missent letters are properly redirected.

3
8. Examination of delivery of accountable mail:

All Accountable articles of Registered/Speed post/Parcel/COD/VP are

issued through DPMS Module in SAP and proper returns are taken with
remarks. Acknowledgements/PODs in respect of delivered articles are
being posted.
Delivery performance of Postman staff from 15.05.2023 to 20.05.2023 are
as follows.

Sl no. Receive Delivere Percenta

d d ge
Beat 1 159 143 94.34%
Beat 2 173 115 86.70%
Beat 3 268 226 91.04%
Beat 4 197 158 86.80%

All PM staff were instructed to minimise the return percentage to less than
5%.

Transit norms: Checked the transit norms and found articles are received
within transit norms.
Book Anna road 23.05. D+
post HO 23 1
ILC Chennai 28 22.05. D+
23 2
ILC Anna road 22.05. D+
BPC 23 2
Book Kulittalai HO 23.05. D+
Post 23 1
Post Karur HO 23.05. D+
card 23 1

WPP articles: D branch may ascertain the genuineness of the validity of

the license.

Name Reg. No RNI No. WPP No.

TN/CH(C)/383/ TN/PMG(CCR)/WPP-
Namvazhvu TNTAM/2008/26677
2021-2023 108/ 2021-2023
KL/CT/235/ KERENG KL/PMG/NR/WPP/82/
Tell me more
2022-2024 2021/81510 KKD/2022-2024
TN/CCN/643/ TNPMG(CCR)/518/
Tamilarasu 21446/70
2021-2023 2021-2023
TN/CCN/366/ TN/PMG(CCR)
Kumudham 383/2021-2023
2021-2023 1126/1957

9. Review of delivery timings:

The delivery timings and handing over of cash to delivery staff are as
per Project Arrow norms. Postmaster to analyze the return of the articles
submitted by Postmen and suggest to improve the delivery performance.

10. Monitoring control over postmen

Through DPMS module, all registered/accountable articles are

included but no unregd articles noted in it.

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11. Check of articles in deposit

There were 16 accountable articles were kept in deposit on the day

of visit with the following results.
* No proper std. remarks were furnished.
* Max. attempt to be made for delivery.
* Intimation should be served properly to the addressee.

11. a) No article is detained beyond the prescribed period.

b) Most of the missent articles received are to be destined to the sub
post offices lying under Kulittalai / Karur HO.
c) The instructions contained in Rule 143 of P & T Man. Vol. VI are
attended to.
d) The process of redirecting is properly carried out in the system.
e) All beats are doing delivery in PMA application but found sync issue
on many days.

12. Check on VP articles

a) Checked the VPL/VPP register maintained separately. Delivery &

VPMO booked entries are properly made. Also disposal entries made
promptly and verified by Postmaster Kulithalai HO.
b) No VPL/VPP was kept in deposit on the day of verification.
c) Signed receipts, acknowledgements and undelivered articles, cash
for remittance to senders are made over properly.
d) No case of collection of demurrage charges was available since
either the articles have been delivered within seven days or returned to
sender after the lapse of 7 days after the date of intimation given.

13. Check on COD articles:

a) COD register is maintained and disposal of COD articles is available.

b) No COD article was kept in deposit on the date of verification.
c) Postmen are in the habit of calling the customer on the
telephone/mobile number available in the articles for effective delivery.
d) The articles are returned to sender only after proper delivery
attempts. The articles are returned when the addressee has actually
refused the articles or unclaimed the articles. Checked the return of COD
articles in the register and the same was made after proper delivery
attempts. Reason for RTS was not noted for many articles.
e) This office is not identified as booking office for any COD biller.

VP/VPP/COD : Seen the VP/ VPP and COD registers. Delivery and
Disposal entries for the articles are entered in the concerned registers. No
article was in deposit on the day of verification.

14. Check on customs duty collections on foreign parcels:

CD register was examined. Since last inspection Rs. 451- collected

as customs duty.

15. Test check of service registered mail:

Test checked service registered articles booked and found essential.

16. Letter box clearance and DMSL:

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i Examined the Due Mail and Sorting list with Letter Box statement
and Notice of Hours of Business lastly issued. Latest supply of all these
items are under process at DO.

ii NHB dated 05.03.2022 is on record. Working hours of this office is

from 0700 hrs to 1800 hrs with receipt of mails at 0645 & 0845 and
delivery at 0930 hrs, Last clearance is at 1710 hrs and despatches are at
1630, 1710 & 1735 hrs. .

a) No change in timings is required to improve the mail arrangements

in respect of receipt and dispatch of bags.

b) Existing mode of conveyance is adequate.

c) Examined suitability of clearance timings of letter boxes and proper

arrangements for checking clearance of letter boxes like LB plates
(A&B) exist. All mails cleared from the letter boxes are connected to
dispatches.

d) Seen the LB statement. There are 8 LBs which are recently repainted.
PM to examine and send a statistics for one week about the collection of
mails to justify the LB or else. Mail branch to watch and follow.

e) The arrangements for safe custody of mail bags are adequate.

17. Bag accounting:

a) Bag balance account is maintained and found 36 bags are kept as

balance.
*Excess bags should be returned to DBO without any delay.

18. Examination of sorting work:

a) The prescribed bags only are correctly prepared as per MNOP

standards, but LBs are not prepared.
b) The quality of sorting done is good and lettering of the sorting case
is proper.
c) Transcription is done if required, and in-sufficiently and unpaid
articles are taxed.
d) Date stamps impressions are clear in book of Postmarks.
i. Stamping is neat, clear and legible.
ii. Old and worn out stamps were replaced.
iii. BB Pads are in good condition.
iv. Stamps and seals are cleaned every day and their legible impression
is taken in the ‘Book of Postmarks’ at the beginning of the day before
putting them into use for the day.

e) Checked the closed bags. Checks are made by supervisor, and

results are noted in the error book with remedial action taken.

f) Test checked whether the sorting PA clears the letter box of the
office in time with satisfactory results.

g) Letters meant for this office itself are separated and sent for delivery
without intervention of RMS office.

19. Monitoring posting of Registered Newspapers:

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 The following three Registered newspaper posted at this office. Mail
branch DO to confirm the same.

Sno Name of the RNI Registration no Valid upto

1 VELLI ITHAZ KRU/012/2023- 31.12.2025
2025
2 MAKKAL SIRAGU KRU/14/2021-2023 31.12.2023
3 THANTHI KRU/15/2021-2023 31.12.2023
MURASU

Section 3 - Financial Services operations

Remittance Services
20. International Money transfer Service:

a. Test checked the IMTs transactions since DLI for the following dates
and found correct.

Date Amount
22-12-2022 48,203-
07-01-2023 13,000-
13-03-2023 17,000-
12-04-2023 54612-

b. AML compliance has been obtained fully in respect of IMT.

c. IMT returns sent up to date (April 2023), sent on 06.05.2023.

d. IPO sold, paid returns sent up to date (April 2023), sent on

06.05.2023.

e. eMO paid sent up to date (April 2023), sent on 27.05.2023

21. CBS - counter operations and ATM management

d. Security administration:

i ATM : ATM is located in the same premises of HO and functioning since

19.02.2016. One night watchman is available for night guard for the
properties of ATM and PO. ATM is working 24X7 including Sundays and
Holidays. An average of 300 transactions per week are taken place at this
ATM Centre.

ii. CCTV is installed and is in working condition. CCTV having 7

cameras and one TB back up system is available for recording the CCTV
use which provides a coverage of 5 days only, DO tech branch may
examine and raise the storage facility upto a period of one month.

iii. One register is maintained for ATM cash loading. Examined the Cash
loaded in the ATM machine with connected records since last verification
with satisfactory results.

a. Since DLI, on 21.11.2022 by Invoice no. TN/4024/21-22 dated

22.02.2022 chip based ATM cards were received from National ATM

7
Unit, Bengalure GPO.

b. On the date of verification there are 478 chip based cards kept in
stock. Since last inspection cum verification, 179 ATM cards were issued.

c. The details of month wise ATM cash loading since last inspection is
furnished below.

Month Amount of cash loading

Rs.
November -22 41,000,00-
December -22 37,00,000-
January -23 39,00,000-
February -23 48,00,000-
March -23 48,50,000-
April -23 43,50,000-
May 2023 upto 07.05.2023 14,00,000-
Total cash loading since last 2,23,00,000-0
inspection
Average cash loading per month Rs. 32,00,000

* ATM not working from 08.05.2023.

d. On an average, monthly 5 times cash loading is being done.

e. Checked actual ATM cash loading with daily transaction reports for
all days since last inspection with satisfactory results.

f. Checked the credits made into the ATM. Since last verification with
reference to relevant records such as manual register maintaining for ATM
cash loading, DTR, Requisition slip for cash withdrawal/for cash
replacement given by Secure value India ltd., The PM is instructed not to
place more than 10 lakhs including the balance amount available in the
ATM at a time in future since the ATM machine is insured for Rs. 10 lakhs
only. Postmaster should be aware of the safety and security of the
valueable of the HO and should take viable effort to guard them.

II. India Post Payments Bank :

This office is facilitating IPPB transactions during business hours.

IPPB interim branding is available in this office. Delivery staffs are provided
with mobile and biometric device for providing door step banking. Verified
the stock of QR card and found 513 cards to be correct. No Invoice receipt
since DLI. PM will take action to issue the same within 2 months by
opening IPPB accounts to customers.

22. Check over certificate work – Issue :

(a) Test checked a few applications of purchase of savings certificates for

KVP and NSC (VIII Issue) kept in the guard files since the last inspection
with respect to connected records viz. stock register of pass books and
with DTR with satisfactory results as detailed below.

NSC Issue
Sl.no Date of Account no. Name Nominee Amount
issue invested
8
 1 28-03-23 0200724319 P. G. 60,000-
90 Rethinavelu Gayathri
2 16-05-23 0200762896 R. I. Monica Vijay 2,00,00
83 Anita Stanley 0-

KVP Issue
Sl.no Date of Account no. Name Nominee Amount
issue invested
1 23-11-22 0200557049 R. Amsavalli 1,00,00
57 Nandhakumar 0-
2 11-01-23 0200600021 B. Meera B. 50,000-
36 Aishwarya

d) Test check of few applications done since DLI with respect to

connected records and found-

i) The amount has been invested by those only authorized under

the respective rules of certificates.
ii) The applications for purchase of certificates are not kept
serially numbered in the respected guard file. They are bundled as month
wise.
iii) Test checked of four dates in different months to see that the
amounts invested have been correctly accounted in the HO.

NSC KVP
Account No. DATE AMOUN Account DATE AMOUN
T No. T
0200587684 27-12- 2,00,000 0200592121 31-12-22 65,000-
80 22 - 89
0200596253 05-01- 2000- 0200652860 02-02-23 2,50,000
24 23 79 -
0200724175 28-03- 36,000- 0200704466 14-03-23 50,000-
93 23 90
0200756928 08-05- 4,00,000 0200759437 11-05-23 50,000-
07 23 - 06

23. Check over certificate work – Discharge

Test checked discharge of NSC and KVP of earlier issues for selected
dates in different months with daily transaction report since the last
inspection with satisfactory results as detailed below.

NSC Discharge
Sl.n Account No. Date of Amount
o Discharge of
maturity
1 0261473618 02-01-2023 23,997-
2 0261516764 24-02-2023 2202-
3 0591153952 17-03-2023 1741-
4 0261562444 08-04-2023 2048-
5 0261473973 08-04-2023 11,965-

9
 KVP Discharge
Sl.n Account No. Date of Amount
o Discharge of
maturity
1 0261526530 22-03-2023 22,841-
2 0261719529 28-03-2023 22,854-
3 0261719574 28-03-2023 11,427-
4 3011647394 27-04-2023 20,042-
5 3012580034 27-04-2023 20,020-

a) The amounts paid tally with the amounts payable as per provisions
laid down in the relevant rules of the scheme.

b) Suitable remarks are recorded on respective purchase applications

c) The amounts have been correctly charged in the HO summary, HO

cashbooks on these dates.

24. Check over certificate work – IVP Discharge

Checked the IVPs discharged and found no discharge was done since
DLI.

25. Check on undeliverable passbooks:

Seen the register of undelivered PBs (SB-12C) maintained at SBCO

with effect from 01.04.2001. There was no undelivered PB as on date.
Postmaster should ensure the same at the end of every month.

26. SB-General:

i. Both PA/Supervisor aware of the documents circulated to be taken to

identify the depositor in case of signature mismatch or not available in
Finacle. The counter PA/Supervisor has taken necessary steps to upload
the signature.

ii. Checked the authorized agents records and stock register of receipt
books.

Type No.
SAS 4
MPKBY 16
All agents are active.

iii. Test checked in the case of Pledged Certificates w.r.t the prescribed
fees had been collected and found satisfactory results. Since DLI 20
Certificate are pledged and 12 applications released.

iv. Since DLI 54 Silent accounts revived. Test checked few applications
of revival of silent accounts and seen that the procedure circulated vide SB
order 5/2016 as amended from time to time has been followed correctly.

Date of Account Date of

receipt no. revival
10
 19.11.2022 38115816 19.11.2022
83
29.12.2022 02618367 29.12.2022
92
24.01.2023 34246497 24.01.2023
56
10.02.2023 02618203 10.02.2023
02
04.03.2023 02614982 04.03.2023
28
22.05.2023 02616914 22.05.2023
54

v. Checked the monthly returns of discharge of certificates are sent to

DAP.

vi. PA/APM should aware of documents circulated to be taken to identify

the depositors in case of signature mismatch or not available in finacle.

vii. The following SB category Passbooks received on the dates of

inspection across the counter was checked in finacle with satisfactory
results.

Sl. SB Date of Last Deposit Wdl Balance

No. transaction
1 3130222748 10-05-23 500- -- 8852-
2 01000399075 25-04-23 1000- -- 1,33,524
5 -
3 0261512485 23-05-23 -- 5400- 641-
4 4265596193 11-04-23 2000- -- 3968-
5 01002530976 10-05-23 -- 2000- 9013-
8
RD
1 02007703867 24-05-23 500- - 500-
8
2 4526250802 27-04-23 500- - 23,000-
3 4695707060 25-04-23 500- - 20,500-
4 4695682046 25-04-23 1030- - 42,230-
5 4935646227 25-04-23 500- - 16,000-
SSA
1 3648881734 23-05-23 20,000- - 1,16,682
-
2 3188194134 02-02-23 1000- - 73,887-
3 4291042206 25-04-23 2000- - 1,20,805
-
4 4089802104 25-04-23 1000- - 70,190-
5 3049449373 25-04-23 1000- - 1,33,943
-
PPF
1 01002300994 02-05-23 2500- - 10,550-
9
2 3335536985 02-02-23 1000- - 69,680-
3 4928188147 27-04-23 500- - 16,812-
4 01002727994 08-04-23 500 - 500-
2
5 01002247535 18-05-23 500- - 2009-
5
11
 SCSS
1 02006156985 24-01-23 5,00,000 - 5,00,000
9 - -
2 02007369569 12-04-23 10,00,00 - 10,00,00
4 0- 0-
3 02007421436 19-04-23 1,00,000 - 1,00,000
8 - -
4 02007692286 23-05-23 5,00,000 - 5,00,000
1 - -
MIS
1 02006596161 11-02-23 60,000- - 60,000-
3
2 02006968989 02-03-23 3,00,000 - 3,00,000
9 - -
3 02007275761 30-03-23 4,20,000 - 4,20,000
7 - -
4 02007323494 05-04-23 4,50,000 - 4,50,000
5 - -
5 02007698866 24-05-23 1,00,000 - 1,00,000
4 - -
6 02007727263 26-05-23 50,000- 50,000-
2
KVP
1 02006881757 25-02-23 5000- - 5000-
7
2 02007152457 23-03-23 5,00,000 - 5,00,000
7 - -
3 02007210864 27-03-23 2,00,000 - 2,00,000
9 - -
4 02007316506 03-04-23 3,00,000 - 3,00,000
1 - -
5 02007594370 11-05-23 50,000- - 50,000-
6
NSC
1 02006412252 30-01-23 1,25,000 - 1,25,000
7 - -
2 02006646493 20-02-23 24,000- - 24,000-
6
3 02007042763 14-03-23 1,75,000 - 1,75,000
5 - -
4 02007514306 29-04-23 1,00,000 - 1,00,000
7 - -
5 02007523878 01-05-23 10,000- - 10,000-
9
TD
1 02005961287 05-01-23 1000- - 1000-
0
2 02006512846 01-02-23 1,00,000 - 1,00,000
7 - -
3 02007091604 18-03-23 7,00,000 - 7,00,000
0 - -
4 02007468499 25-04-23 2,50,000 - 2,50,000
2 - -
5 02007705457 24-05-23 20,000- - 20,000-
1
MSSC
1 02007548431 04-05-23 1000- - 1000-

12
 1
2 02007670567 20-05-23 5000- - 5000-
4
3 02007689588 23-05-23 1000- - 1000-
2
4 02007689849 23-05-23 7000- - 7000-
7
5 02007694919 23-05-23 50,000- - 50,000-
7

ix. Checked few applications (AOFs) in respect of accounts opened

under SB, RD, TD, PPF and SSA since DLI. APM should take sample cross
check the AOF for their correctness and identify the omissions found in
them, APM should not evade of responsibility for proper submission of the
details of the applicant in the records. Postmaster should intimate
compliance.

a) The amount was invested by those only authorized under the

respective SB schemes.
b) The account holder of PPF and SSA schemes have certified that
they have no other account under this scheme either in same post office
or any other post office.
c) All account opening forms along with KYC documents in r/o
each type of accounts arranged properly and bundled month wise.

Test checked 5 AOFs since DLI and found that in some cases Photo of the
Account holder was not available, Amount of initial deposit was not
available, share of entitlement of nominees not noted, Declaration not
filled up for the SSA portion and mandatory particulars of the applicant are
missing. Postmaster/APM to supply the omissions and intimate compliance.

Typ Account no. Name Date of Amount Remark

e opening s.
0100216096 500-
SB M. Kavitha 24-11-22 --
48
0200592406 1,00,000-
TD N. Thenmozhi 02-01-23 --
53
0100248268 250-
SSA A. Kanishka 10-02-23 --
72
0100262740 500-
PPF M.R. Nimalan 11-03-23 --
23
0200762877 2000-
RD A. Thenamozhi 16-05-23 --
60

Test checked few AOFs since DLI and seen the nomination has been
correctly registered.

Type Account no. Name Date of Amount Nominee

opening registered.
SB 0100227119 T. Velmurugan 02-01-23 500- Yes
89
PPF 0100259976 G. Pudhin Raj 02-03-23 500- Yes
04
SCSS 0200747753 A. Jayabal 26-04-23 25,000- Yes
42
MSSC 0200758877 R. Saranya 10-05-23 1000- Yes
13
 99
MIS 0200559781 RM. 25-11-22 4,50,000- Yes
61 Mahalakshmi

27. PLI receipts check :- PLI/RPLI and CPC

(i) Stock Register of Ll-7(a) receipt book issued to sales personnel/

agents was checked. Four (04) - LI-7 receipt books were in stock on the
day of visit and found to be correct with reference to stock register. Last
receipt dated 11.02.2023 from DO. Almirah should be kept under lock
condition and key should be with the custody of the supervisor.
Postmaster should ensure the same and report compliance.

(ii) Checked the stock of PLI (PRB) – 768 – Seven hundred and Sixty
Eight books were in stock on the day of verification and found correct
with reference to stock register. Last Invoice Receipt no. 4841245865
dated 12.04.2023 from PSD Tirunelveli.

(iii) Checked the stock of RPLI (PRB) – 244 –Two hundred and Forty
Four books were in stock on the day of verification and found correct with
reference to stock register. Last Invoice Receipt no. 4842301282 dated
18.04.2023 from PSD Tirunelveli.

(iv) Checked the Loan PRB – 429 –Four hundred and Twenty Nine Books
found in hand against 432 Books according to stock register. PM (CPC)
will reconcile and intimate compliance. No receipt since DLI.

28. PLI Premium accounting and payments :

i) Compared the PLI and RPLI premium collection figures for two days
in a month with system entries, as appearing in the reports, with PO
accounts with satisfactory results.

Date PLI RPLI Date PLI RPLI

collection collection collection collection
06-12- 73,910- 17,378- 09-03-2023 12,314- 1,29,774-
2022
27-12- 25,064- 27,727- 29-03-2023 51,528- 14,437-
2022
05-01- 46,874- 10,730- 11-04-2023 21,006- 29,256-
2023
24-01- 10,359- 22,469- 26-04-2023 16,750- 5116-
2023
06-02- 1,50,691- 9401- 04-05-2023 67,297- 5660-
2023
27-02- 27,154- 27,638- 20-05-2023 68,095- 6291-
2023

ii) It is ascertained that there is no excess recovery of PLI premia

through pay recovery & refund orders were issued, after last verification.

iii) Test checked 3 cases of PLI/RPLI New Proposals with satisfactory

results.

RPLI Policy no Name Date Sum

Assured.
N- M. Kumar 19.01.202 Rs. 1,50,000-
14
 EAP0008334232 3
N- V. 20.02.202 Rs. 1,00,000-
EAP0008531706 Dharmaraj 3
N- G. Varunraj 10.03.202 Rs. 3,00,000-
EAP0008604476 3
PLI Policy no.
N- P. 07.03.202 Rs. 9,00,000-
EAP0008587799 Arumugam 3
N- P. Kalaivan 01.02.202 Rs.1,00,000-
EAP0008404729 3
N- V.Manjula 01.02.202 Rs. 3,00,000-
EAP0008415309 devi 3

iv) In respect of RPLI, 5(five) proposals and in respect of PLI five (5)
cases have been rejected for various reasons since last inspection and the
provisional premia have been refunded in respect of all these cases. Test
checked the rejection proposals and the details are furnished.

RPLI policy Name of Refunded 1st premium credited Reason for rejection
no/dt of proponent amount at
proposal
N- A. Ajithkumar 1097- Sevalpatti BO Proponent
EAP0008519650 unwilling and his
request.
N- A. Mammegalai 952- Neidalur South Non standard age
EAP0008610317 BO proof above 45
years
N- M. Chandra 1191- Varavanai BO Non standard age
EAP0008859831 proof above 45
years
N- V. Sankar 2414- V. Poosaripatti Non standard age
EAP0008753083 BO proof sum
assured exceeds
the limit
N- L. Jayanthi 404- Thannirpalli BO Non standard age
EAP0008897216 proof above 45
years
PLI
0000007438682 J. Arockia Delti 3493- Manjampatti SO Proponent
Ram Unwilling.
N- S. 3344- Palayapalayam RPLI policy
EAP0008607142 Poornachandran BO wrongly indexed
as PLI.
N- Suresh 580- Karuppur BO RPLI policy
EAP0008509585 wrongly indexed
as PLI.
N- K. 914- Edaiyapatti BO Proponent not
EAP0008627579 Dhakshanamorthy eligible.
N- R. Devika 1099- Nallampillai BO RPLI policy
EAP0008717786 wrongly indexed
as PLI.

a) Test checked payments for Maturity claim, Loan, & Surrender case
files as detailed below in McCamish and in CSI with satisfactory
results.

RPLI
Maturity claim Loan Surrender
0000002015080 R-TN-EA-2777412 R-TN-TC-EA-412411

15
 R-TN-TC-EA- R-TN-TC-EA-411341 R-TN-TC-EA-373099
227549
R-TN-EA-2237475 R-TN-EA-2822548 R-TN-TC-EA-226685
R-TN-EA-1219362 R-TN-TC-EA-424706 R-TN-EA-1407355
R-TN-TC-EA- R-TN-TC-EA-639126 R-TN-EA-1211096
158585
Death Claim Survival Benefit
Cases
R-TN-EA-2631878 0000001040497
TN-EA-11219-NM-R R-TN-TC-AEA-556807
R-TN-EA-1939808 R-TN-GY-2824215
0000001718751
0000003804772
PLI

Maturity claim Loan Surrender

TN-555583-CS 0000003792588 0000000305741
TN-596328-CS 0000001868767 0000000637507
TN-528612-CS 0000002888694 TN-538414-CS
0000001644955 0000003103714 TN-478340-CS
TN-431363-CS TN-612748-P TN-475012-CS
Death Claim Survival Benefit
Cases
0000002248716 TN-AEA-592801-CC
0000000088951 TN-AEA-317592-CS
0000002546770 0000000876118
0000005964402 TN-AEA-595518-CS
TN-615730-CS 0000000976696

v) During the stay of inspection unable to contact the insurants who paid
heavy premium with default fee, hence issued with SB46 notice for the
following insurants:-

Policy no Date Premium Month Name & address Ack

DF+Tax receive
d or
not
RPLI
0000001546404 13.12.2 14,040+211+3 Sep22- R. MURUGESAN S/O RAJU, 61,ANNA Not
2 Dec23 NAGAR. NORTH COLONY,
16
VALAYAPATTI HIRANIYAMANGALAM
MARUDUR, TN 639107
0000000806720 28.12.2 8800+308+198 May-Dec22 M. SANGEETHA W/O.V PRAKASH Not
2 9,CHEKKADI STREET VADAGARAI
PERIYAKULAM, TN 625601
00000 6196597 06.01.2 8640+130+189 Oct’22- P. PALANIVEL Not
3 Jan23 49/1 KAMARAJAR VEETHI
KARUNGALAPALLI, PARALI
MARUDUR, TN 639107
R-TN-TC-EA- 25.01.2 5130+545+115 July21- T. SIVAGAMI W/O BALASUBRAMANI Not
390509 3 Jan23 KEEL NANDHAVANAM NACHALU BO
A/W NUNGAVARAM SO TN 639110
R-TN-EA-7901528 31.01.2 16,665+833+375 Mar22- P. SENBAGAVALLI D/O K. Not
3 Jan23 PALANISAMY
THOTTIAPATTI BO KOVILPATTI SO
TN 621305
0000005698688 02.02.2 14,595+146+328 Dec22- S. PONNAIAH Not
3 Feb23 21/2 OTTAR STREET
KULITHALAI, TN 639104
R-TN-TC-EA- 25.02.2 12,000+344+270 July21- MUHAMMED YASIR S/O S.I.ABDUS Not
825300 3 Feb23 SHUKOOR 27-A, SELLUMEERA
NAGAR PALLAPATTI BAZAR SO TN
639201
PLI
0000005700649 06.12.2 7750+39+261 Nov-Dec’22 P. VASUKI, Not
2 73, MELA KUDI STREET
MANATHATTAI KULITHALAI, TN
639104

16
0000003349365 19.12.2 13,900+209+313 Sep-Dec’22 P. PRABAKARAN S/O Not
2 PALANIYAPPAN, BAZAAR STREET
MANATHATTAI,
TN 639104
0000005973617 17.12.2 16,600+83+747 Nov-Dec’22 G. JANANI Not
2 66/3 PERIYAR NAGAR
KULITHALAIKARUR, TN 639104
0000004184007 30.12.2 28,440+569+640 Aug-Dec’22 KAMALAVENI, Not
2 3/71 NEAR SBI CAUVERY NAGAR
KULITHALAI, TN 639104
TN-533592-CS 12.01.2 12,375+619+278 Mar22- M. VANI GAYATHRI Not
3 Jan23 NO.5, 11TH CROSS, ANNA NAGAR,
KULITHALAI KARUR (DT) TN
639104
0000002888694 01.02.2 20,850+209+469 Dec22- P. MARAGATHAM Not
3 Feb23 59 PERIYAR NAGAR KULITHALAI
KARUR, TN 639104
0000005021842 06.02.2 21,140+317+476 Nov22- S. SUBASHREE, Not
3 Feb23 9/144, KALATHUVEEDU
PAGANATHAM
DINDIGUL, TN 624702
0000006123910 13.02.2 46,900+1914+21 Aug22- S. SAGUNTHALA DEVI, Not
3 11 Feb23 8/155, KATTUR MAYANUR, TN
639108
0000005698709 20.02.2 40,304+1857+14 July22- D.THIRUGNANASAMBANDA Not
3 74 Feb23 MOORTHY, 1/80, MAIN ROAD
PERUGAMANI TRICHY, TN 639115
0000006004217 17.02.2 99,106+2360+33 Aug22- C. YUVARAJASEKAR Not
3 45 Feb23 89, CHETTITHOTTAM
MOLASI NAMAKKAL, TN 637210

29. e-Post Collection and accounting:

i) No revenue is earned by e-post as shown by the system in the MIS

and also as reflected in the PO Account.

30. Check on Business Post Collection:

1. Reviewed the traffic and revenue from 19.11.2022 to 24.05.2023 in

respect of Speed Post and International Parcel as detailed below.

No Revenue
Speed 1562 67,520.80
International 39 1,58,990-
parcel

2. No BNPL customer is available at Kulittalai HO.

3. One FO in the name of Rajiv Nagar opened at Manaparai area on

18.10.2019, linked with Manaparai LSG SO is functioning under Kulittalai
HO. No FO is opened after last inspection.

4. One Aadhaar special counter is functioning since April 2018.

Reviewed the performance of Aadhaar counter since last inspection
verification is furnished below.

17
 For the period from 19.11.2022 to
23.05.2023
1 Total no. of Aadhaar 5246
. updation
2 Total no. of Aadhaar 402
. enrolment
3 Total revenue earned Rs.
. 2,01,138 /-

Section 5 – Finance and accounting:

31. Verifications: Check on TCB, Accounts verification and cash

balance verification.

a) Verifications: Check on TCB, Accounts verification and cash balance

verification:

i. Verified the cash balance and found Rs. 4,56,091/- (Rs. Four lakh
Fifty Six thousand and Ninety One only) to be correct. The HO account
books, like treasury cash book, etc., are maintained properly and
generated through relevant application packages and tally. Taken a
printout of TCB and stamp balances from relevant package, verified and
certified with physical cash and stamp on the day of visit postman cash
was not updated in SAP which was updated properly in the SAP later.

ii. “C” Item - for Dept. Staff and GDS – As on date 24.05.2023 is Nil.

iii. Checked POS cash since date of last inspection i.e. from 14.11.2022
upto 24.05.2023 and found all days POS cash is ‘Zero’ but sometimes due
to sync issues POS cash figure settled later only.

b) Verified with invoices of receipt and dispatch of stamps. The weekly

statement of balances are prepared and sent to DO in time and follow up
action is taken.

c) Verified the stamp balances (Postage and Revenue) for Rs.

3,43,645/- (Three lakh Forty Three thousand Six hundred and forty five
only) and found as correct.

d) The register of cheques was examined for different months, the

cheques received are cleared without inordinate delay and accounted for.
Cheques received from SOs and its own cheques are being lodged
correctly in finacle to respective office accounts.

e) Checked ACG-8 and ACG-13 with PM’s cheques and found the
transactions have been correctly accounted for. Details of Postmaster’s
cheques issued since last inspection:

Cheque Date Amt Cheque Date Amt

no no
210341 08.11.20 300000 210400 14.03.20 7200
23 24
210401 18.03.20 725188 210425 04.05.20 300000
24 24
Unused cheque leaves from 210426 to 210500 are intact.

18
New Cheque Books 3 found in deposit – 210501 to 210600, 210601 to
210700 and 210701 to 210800 (552801 to 552900 belongs to
Nungavaram SO, 552801 cheque cancelled by Postmaster, EE no. 49 dated
26.03.2021).

f) ACG 11 and 11(a) are discontinued w.e.f. 16.12.2020, but still

physical receipts copy of memorandum of remittances are being used.
New process of challan/voucher generation bearing the form number in a
consecutive manner through CSI system is not being followed by this office
as per Dte. Letter no. 4-02/2020/PO dated 16.12.2020. Treasurer and
Postmaster stands instructed.

ii) Outward cheque clearance.

Date Amount Office
23.11.2023 10,00,000 Manaparai SO
14.03.2024 8985 Chinthamanipatti
SO

g) Checked and found that soiled/torn notes are being replaced

regularly.

h) The authorized balances of HO are as follows :-

Cash (Min/Max) - 4,00,000-/15,00,000-

Postage Stamp - 4,00,000/-
Revenue Stamp - 1,00,000/-.
The authorized balances are adequate and no revision is required.

i) The Treasurer‘s Cash Book has been properly generated in CSI.

j) No vouchers/Rough slips forming part of cash of HPO are lying

pending for more than 2-3 months old.

k) Acknowledgement for Remittance Advice (RA) is being received from

Chennai GPO. Till the date of inspection RAs issued upto April 2022 been
acknowledged by Chief Postmaster, Chennai GPO on 30.06.2021. No
acknowledgement for RA is pending for receipt in respect of outward
cheque clearing from Chennai GPO on the date of verification.

32. Financing: Check over sub accounts work

a) Test checked excess cash retention in SOs with reference to the

entries in the SO Daily Transaction Reports for selected dates at random
and found that no excess cash was retained by SO unnecessarily.

b) Test checked cash and stamps in transit on the day of verification.

No “Cash in Transit” was shown in SAP on the day of verification.

c) Checked and found financing of SOs are done properly, and specific
attention is paid to clear surplus cash and timely supply of cash for
clearance of liabilities both for Money Order payment and Savings Bank
withdrawals. PM should ensure that there is no bottleneck in the matter.

33. Check of Stock of IPOs & Passbooks etc.

a) Checked the stock of IPOs, and physically found 582 IPOs in Major
19
 stock and 31 IPOs in Minor stock as detailed below.

Den 1.0 2.0 5.0 7.0 10.0 20.0 50.0 100. Tot
m 0 0 0 0 0 0 0 00 al
Majo 139 100 - 92 30 155 30 36 582
r
Mino - - - - 21 10 - - 31
r
Tota 139 100 - 92 51 165 30 36 613
l

(i) 100 IPO was received from CSD, Chennai on 24.11.2022 since last
inspection.
(ii) CSD invoice file was not produced for verification.
(iii) As per the inventory taken from SAP in minor stock of IPOs on
24.05.23, the following discrepancies were found.

Sl.no Denomination Total no. of IPOs Differenc

of IPOs As per Physically e
SAP found
1 Rs. 1/- Majo 172 139 33
r
2 Rs. 2/- Majo 154 100 54
r
3 Rs. Majo 37 36 01
100/- r
Tota 363 275 88
l

Sl.no Denomination Total no. of IPOs Differenc

of IPOs As per Physically e
SAP found
1 Rs. 20/- Mino 15 10 5
r
2 Rs. 50/- Mino 04 - 4
r
Tota 19 10 9
l

PM will reconcile the same and intimate compliance.

(iv) Acknowledgement for 400 x 3 = 1200 & 113 x 3 = 339, manually

received. Not able to receive and acknowledged through SAP.

B. Stock of Pass books:

i. Physically seen 10054 (Ten thousand and Fifty Four only) blank
PBs. The stock of PBs checked is detailed below.

Categor Major Minor Total Last Invoice

y stock stock
SB 5 2328 72 2400 PSD Inv. No. 4847238855 dt
09.05.23
SB 5(A) 7609 46 7654 PSD Inv. No. 482550290 dt
13.02.23
20
 1005
4

ii) The Postmaster is not doing physical verification of stock of Pass

books every month. PM is instructed to ensure this every month without
fail.

C. FPB: Test checked the issue of fresh pass books with reference to
PB stock register and declarations with satisfactory results. Since last
inspection, 109 FPBs were issued.

a. In the FPB declarations obtained from the account holders, date

stamp and signature of APM, acknowledgements were checked and found
with satisfactory results.
.
D. DPB: i. Since last verification, 13 DPBs (SB 5) were issued by this
office.

Typ Account No. Name Date of DLT BAT Date of

e Applicatio Issue
n
SB 4777613364 D. Malarvizhi 19-11-22 27-01- 3,75,96 21-11-
, 21 6- 22
PPF 0100186434 N.S. Mithran 16-02-23 31-01- 24,000- 16-02-
34 23 23
SB 0261393437 P. 23-03-23 03-03- 7254- 28-03-
Pitchaimuthu 2020
23
RD 4544454312 S. 25-05-23 23-05- 22,500- 25-05-
Saraswathi 23 23
ii. Test checked the issue of Duplicate pass books with reference to PB
stock register and declarations and found correct.

PM should ensure that the DPB application along with the DPB should be
sent to SO/BO and get the acknowledgement portion signed and returned
to HO. This should be watched consecutively.

E. Stock of Receipt books: The stock of accountable receipt books

are detailed below.

Accountable Physical Last PSD inv no. available

receipts stock
SB-26 79 Last invoice no. 4823078621 dated
SB-28 407 08.02.23 from PSD Tirunelveli.
MS 87(a) 52
RP 51 61 L/I (no. 1) Received from Kulithalai Bazaar
SO on 02.12.2022.
POSB Major-1675 No receipt since DLI.
cheque Minor-8 Last Receipt dated 16.03.2023.
books
RPLI( LI-2) 4 L/I (no. NIL) 10 books received from DO on
03.09.2022.
ENG - 9 NIL No receipt since DLI. 20 books received
from DO on 11.02.2023.
* As per SAP 2031 Cheque books available. PM will reconcile and
intimate compliance.
21
34. Treasury passbook and reconciliation (Bank transactions):

a) Bank reconciliation is done in SAP for all offices.

b) The Postmaster should kept the treasury/bank passbook properly

himself and got all entries signed by the treasury/bank. There is no
cancellation of entries. All entries are signed by treasury/bank.

c) Bank credit / debit—scrolls relating to HOs/SOs are being received

and posted in the Module and these reports are generated are being
checked daily by Disbursing Officer. Last checked upto 31.03.2024. Non
reconciled items Rs.270/-, Rs.2,565/- dated 27.07.2023 are found. PM to
take action for reconciliation and report compliance.

d) The re-conciliation statements are being submitted regularly to DA

(P).

e) Proper reconciliation of all cheques drawn from and remitted to Banks

are made with PO schedule and Bank Scrolls every day and all instruments
are paired / linked.

f) It is ascertained that there are no unpaired/unlinked cheques for

more than six month old.

35. Accounting:

a) Checked and found that the daily verification of various transactions

items by SBCO - In charge is made. POSB voucher checking is up to date
no pendency.

36. Audit Objections:

a) One separate file is maintained in Accounts branch for Audit Objection
in each department. Details of pending paras are furnished below :

ICIR Part
Year Part II (B)
ICIR 2009 20

ICIR 2018 14, 21

ICIR 2023 4,11,12,13,16,18,22,23,32,33,3
4,35

b. Interim reply for ICIR 2009, 2018 Paras (ICIR 2009 Part II B 20, ICIR
Part II B 14, 21) was submitted to DP(A) on 11.12.2023, 05.04.2024 and
05.04.2024 for admission. Acceptance yet to be received from DA (P).

c. Interim reply for ICIR 2023 Paras 4, 11, 12, 13, 16, 18 was submitted
to DP(A) on 21.03.2024 and 05.04.2024. Acceptance yet to be received
from DA (P).

d. Interim reply for F & C Audit 2022 Paras 1, 2, 6, 7, 8 was submitted to

DA (P) on 23.03.2024. Acceptance is yet to be received.

d. PM is instructed to settle all pending paras and report to Audit

office with copy to DO without fail.

37. The memorandum of monthly balances of HO Cash book has been

22
submitted during 1st week of every month.

38. Verified the statement of balances. Personal computer advance to

15 officials have been sanctioned. Checked the statement of recoverable
advances and found the recoveries are being made correctly. No HBA
advance pending. Perused LTC advance register – No case is pending.
Medical advance – No case is pending.

39. The arrangements for remittances to/drawing from Bank are

satisfactory. The Postmaster and the Treasurer maintain adequate liaison
with bank authorities.

(a) The Postmaster was instructed to ensure that the staff posted in the
office is suitably trained in both the processes as well as the software
being used by them.

40. Stock register of cheque books:

(a) The stock of cheque books are available and the postmaster should
ensure verifying of the stock once in a month without fail.

(b) All due bags are received and dispatched properly. The contents of
account bags are prepared properly and are labelled and sealed by the
treasurer and sub accounts assistant.

41. Cash management:

(a) Proper arrangements exist for the supply and disposal of cash and
stamps and their custody. Godrej Iron safe and another embedded Iron
Safe are available for keeping valuables during overnight custody.

(b) The prescribed procedure for exchange of remittances with SOs and
BOs are followed.

(c) Pay rolls generated and uploaded to drawal through SAP. The
expenditure incurred at HO is within the powers of PM and the salary /
wages paid to the staff of the HO and SOs/BOs are in accordance with the
sanctioned establishment.

(d) PPOs – disburser’s halves are serially in order and due returns
submitted. As on dated 138 pensioners are drawing pension and DLC
submitted by all.

(e) SR book verification done and all SR books are not circulated among
staffs. Establishment register is maintained at DO.

42. Supervisor/Postmaster role:

Goods and Services Tax (GST)

All returns connected to GST are filed upto March 2024.

(a) GSTR-l: (Statement of outward supplies) No Pending. For March 2024 –

17.04.2024 to DAP.
(b) GSTR-2. : (Statement of Inward supplies) No Pending.
(c) GSTR-3.: This consolidated return is being filed by the 20th of every
23
 month.
No Pending. For March 2024 – 17.04.2024 to DAP.

ii) Hard copies of Electronic Liability Register is available.

iii) Input credit has been verified properly.

43. Deceased Claim Register.

a) Examined the deceased claim register since DLI in r/o all schemes
and found no delay in settlement. No case is pending as on date. Reviewed
5 cases along with application and sanction order and found satisfactory
results. 43 claims were settled since DLI.

Type Date of Account No. / Claimant Sanctio Amount

Applicati Name & Date n Date
on of Death
SB 17.11.22 0261472576 B. Baskar 26.11.2 10,494-
B. Maruthambal (Son) 2 (SB
DOD – 22.07.22 Credit)
RD 19.01.23 4234743887 A. Vasantha 04.03.2 27,917-
P. Arumugam 3 (Through
DOD – 18.11.22 Cheque)

SCSS 21.02.23 4086041841 R. Kalamthi 04.03.2 50,708-

R. Rangasamy (Wife) 3 (Through
DOD – 26.11.22 Cheque)
RD 08.03.23 4936477646 K. Lakshmi 08.03.23 72,241-
M. Kumar (Through
DOD – 31.12.22 Cheque)
KVP 22.05.23 3017077591 B. Dharani 23.05.23 20,000-
B. Muthulakshmi (SB Credit)
DOD – 05.07.22

b) Separate register for deceased claim case in r/o Savings Certificates

was maintained.

44. Register of Duplicate Certificates.

Register of duplicate certificates issued in lieu of stolen, lost,

destroyed, spoiled or mutilated certificates has not been maintained. No
spoiled and mutilated certificates were available for destruction. PM stands
instructed to open a register and maintain.

45. OM Register.

Seen the OM register and found maintained. No OMs are pending

beyond six months. As on date 31.05.2023 the following offices have kept
OMs pending. SBCO in-charge to take necessary action to clear the
pendency.

Office Name OMs Office Name OMs

Kovilpatti SO pending.
57 Nungavaram SO pending.
16
Mayanur SO 25 Thuvarankurichi SO 15
Puthanatham SO 27 Lalapet SO 10
Tharagampatti 24 Chinthamanipatti 11
24
Thogmalai SO 17 Elangakurichi SO 9
Nungavaram SO 16 Krishnarayapuram 9

46. High Value Withdrawal Memos :

As on date 31.05.2023 High Value Withdrawal Memos are pending

with -

Karur Sub Division 98

Kulithalai Sub Division 415
Manaparai Sub 183
Division
47. Security Bond Register. Register for security bonds is being
maintained properly.

48. SB Aptitude Test.

a) SB aptitude test is discontinued.

b) No official is working in SB/CC branches beyond prescribed
tenure.

49. Automatic Transfer of Interest / Standing Instructions.

Examined the following automatic transfer of interest / Standing

Instructions are not up filed properly. PM to take necessary action
immediately and intimate compliance.
a) Guard files of applications for automatic credit of MIS/SCSS/TD
interest to SB accounts.
b) Guard files of applications for SI for RD accounts by transfer from
SB accounts.

50. Transfer of accounts, freezing & unfreezing accounts.

Transfer of accounts, freezing & unfreezing circulated vide SB order

5/2016 dated 21.06.2016 as amended from time to time is being followed
correctly. Test check was done for 4 selected dates. (14.12.22, 02.01.23,
17.02.23, 20.03.23 & 13.05.23) and found satisfactory results.

51. Franking Machine :

One LIC franking machine has been mapped to Kulithalai HO.

Test checked the following 4 dates meter reading.

Date OB CB Amount of Usage

17.11.22 605705 603934 Rs. 1771-
10.01.23 668570 668030 Rs. 540-
08.03.23 698163 695367 Rs. 2796-
31.05.23 723627 723583 Rs. 44-

* Recharge of Rs. 1,00,000- has been done on 22.12.2022.

52. Transit:

a) The system of adjusting Cash/Stamp remittances in transit between the

25
HO and its SOs and BOs are being done in CSI software itself on the same
day.

b) PA-17 (SMR): It is reported that SPMs of Elangakurichi, Kovilpatti,

Krishnarayapuram, Chinthamanipatti, Mayanur, Palakurichi, Puthanatham
Tharagampatti, Vaiganallur & Vaiyampatti SOs are not submitting the
SMRs inspite repeated instructions. As such the same are not received by
Postmaster / reviewed and forwarded to the Divisional office. IR branch,
DO will take action against the defaulted offices.

Conclusion: The overall functioning of the office is satisfactory. The PM

and other staff of this HO have to identify the BD customers and bring
revenue through them. Postmaster should extract work from the
APMs/PAs/Postmen/GDS effectively. Still there is scope to improve the
functioning of this HO. Postmaster should concentrate more in
achievement of various targets assigned by DO, by adhering innovative
strategies and motivating all the staff.

/B. RAJKUMAR/
Supdt.of Post Offices
Karur Division, Karur 639 001

No. Verification report/2023 dated at Karur 639 001 the

27.06.2023
Copy submitted to :
1. The Postmaster General, Central Region, TN, Tiruchirapplli 620 001 – for
kind information.
2. The Postmaster, Kulittalai HO 639 104. He will submit first compliance
report within 15 days.
3. IR Branch DO.
4. Spare.

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