REPORT ON THE INTERNSHIP TRAINING PROGRAMME

A Report on the Internship Training Programme submitted to the

Department of Business Administration,

St. Joseph’s College (Autonomous)

(Affiliated to Bharathidasan University), Tiruchirappalli – 620 002

in partial fulfillment of the requirements for the award of the degree of

BACHELOR OF BUSINESS ADMINISTRATION

by

A.VISHWA

(22UBU535)

Under the guidance of

Mr.S.ARPUTHARAJ M.Com.,M.Phil.,NET.

DEPARTMENT OF BUSINESS ADMINISTRATION

ST. JOSEPH’S COLLEGE (AUTONOMOUS)
Accredited at A++ (Cycle IV) by NAAC

Special Heritage Status Awarded by UGC

TIRUCHIRAPPALLI – 620 002

JUNE - 2024
 DEPARTMENT OF BUSINESS ADMINISTRATION
ST. JOSEPH’S COLLEGE (AUTONOMOUS)
Accredited at A++ (Cycle IV) by NAAC
Special Heritage Status Awarded by UGC
TIRUCHIRAPPALLI – 620 002

DATE:
CERTIFICATE

This is to certify that the Report on the Internship Training Programme submitted to the
Department of Business Administration, St. Joseph’s College (Autonomous), Tiruchirappalli,
in partial fulfillment for the award of the Degree of BACHELOR OF BUSINESS

ADMINISTRATION is a bona-fide record of the work done by A.VISHWA

(22UBU535) under my guidance during the academic year 2024-2025.

Mrs. C.F. OCTOVIA ANTONY SESSAMMAL Mr. S.ARPUTHARAJ

Head of the Department Staff In-charge

submitted for the viva-voce examination held on ----------- -----------

INTERNAL EXAMINER EXTERNAL EXAMINER

(Signed after the viva-voce)

 DECLARATION

I, hereby, declare that the Report on the Internship Training Programme is an independent work
done by me, A.VISHWA (22UBU535) under the guidance of Mr. S.ARPUTHARAJ,
Assistant Professor Department of Business Administration, St. Joseph’s College (Autonomous),
Tiruchirappalli- 620 002, in partial fulfilment for the award of the Degree of BACHELOR OF

BUSINESS ADMINISTRATION, during the academic year 2024-2025, and that the work has not
formed the basis for the recognition of any other Degree at any other College or University.

Place: Tiruchirappalli Signature of the Student

Date:
A.VISHWA

(22UBU535)
 TITLE PAGE

S.NO CHAPTERS

01 TITLE PAGE

02 CERTIFICATE

03 DAY REPORT (ATTENDANCE)

04 ACKNOWLEDGEMENT

05 INTRODUCTION ABOUT INTERNSHIP

06 COMPANY PROFILE

07 ROLES AND RESPONSIBILITIES AS INTERN

08 DAY WISE ACTIVITY REPORT

09 LEARNING OUTCOMES

10 CONCLUSION
 ACKNOWLEDGEMENT

With humble, whole hearted and deep sense of gratitude, I thank God, the Almighty for his immense
blessings and graces to fulfill this piece of work.

I am profoundly grateful to Fr.S.MARIADOSS SJ, Principal, St. Joseph’s College (Autonomous),

Tiruchirappalli for having given me an opportunity to pursue my study and use the facilities available in this
institution.

I am grateful to remember and express my immense gratitude to Dr. P. RAJENDRAN, Deputy

Pricipal, St. Joseph’s College (Autonomous), and Tiruchirappalli for his kind patronage and assistance.

I am deeply thankful to remember and express my immense gratitude to Mrs. C. F. OCTOVIA

ANTONY SESSAMMAL, Head of the Department of BUSINESS ADMINISTRATION, St.

Joseph’s College (Autonomous), and Tiruchirappalli for his kind patronage and assistance.

I express my gratitude and heartfelt thanks to Mr. S. ARPUTHARAJ, Assistant professor, Department

of BUSINESS ADMINISTRATION, St. Joseph’s College (Autonomous), Tiruchirappalli for his keen
interest, valuable guidance, patience, constant encouragement and helpful suggestions during the course of
this work made it possible to prepare a well-organized report.

A.VISHWA

(22UBU535)
 INTRODUCTION ABOUT INTERNSHIP

➢ An internship is a professional learning experience that offers meaningful, practical work related to a
student’s field of study or career interest. An internship gives a student the opportunity for career
exploration and development, and to learn new skills. It offers the employer the opportunity to bring
new ideas and energy into the workplace, develop talent and potentially build a pipeline for future
fulltime employees.

➢ Internships are supervised, structured learning experiences in a professional setting that allow you to
gain valuable work experience in a student’s chosen field of study.

➢ The internship program is designed to provide students engaged in a field experience with an
opportunity to share their insights, to explore the links between student’s academic preparation and
their field work, and to assist participants in developing and carrying out the major research project
which will serve to culminate their internship experience.

➢ In addition, an internship can be used to build a professional network that can assist with letters of
recommendation or lead to future employment opportunities.
 COMPANY PROFILE

Name of the firm Siva Foods Impex Private Limited

Product Cashews

By Product Whole Sale(Export)

Address No. 117 Main Road, Kalumagalam

Post, Udayarpalayam, Ariyalur, Pin-
621804.

Type of firm Private Limited

Initial Investment RS. 10,00,000/-

Nature of Company Manufacturer

Company CEO Mr. G. Siva Kumar

Annual Turnover RS. 100 – 13 0 Cores

[email protected]
https://sivacashews.com
 ROLES AND RESPONSIBILITIES AS INTERN

❖ Understands the overall concept of the company, including the brand, customer, product goals, and all
other aspects of service.

❖ Rotates through our divisions of responsibility and provides ideas to grow and improve the business.

❖ Accepts designated, business-focus projects to research, propose ideas and solutions, and present final
project during the internship.

❖ Engages with customers or clients and provides service and/or sales.

❖ Provide suggestions to management for improving customer service and internal processes.

❖ Learns and becomes proficient on internal software systems.

❖ Assists in creating performance reports.

❖ Help organize and prepare for important events, from securing locations to assisting with event themes
and speakers.

❖ Conduct research on new projects and provide recommendations on execution.

❖ Observe professionals in the field through job shadowing to learn about daily duties and responsibilities.

❖ Gain a competitive edge by obtaining relevant experience before graduating

❖ Develop hard skills like technical, management, and data analytics skills to carry out responsibilities

❖ Improve soft skills such as emotional intelligence, motivation, people skills, listening, and
communication

SUMMARY OF THE WORK DONE

DAY 1

DATE: 06.05.2024

On the first day of the internship, Orientation and introduction to the showroom’s operations, team members,
and company Policies.

DAY 2
DATE: 07.05.2024

On the second day of the internship, Observed Showroom and service department of the showroom

DAY 3

DATE: 08.05.2024

On the third day of the internship, Spent the day observing Product training sessions to understand different
car models, features, and specifications.

DAY 4

DATE: 09.05.2024

On the fourth day of the internship, Assisted Branch Manager in a meeting with Customer

DAY 5

DATE: 10.05.2024

On the fifth day of the internship, Supervised employees and machines in the service unit.

DAY 6

DATE: 11.05.2024

On the sixth day of the internship, Worked closely with sales manager to understand the administrative tasks
involved in daily operations

DAY 7

DATE: 13.05.2024

On the seventh Studied marketing materials and sales scripts to prepare for customer interactions

DAY 8
DATE: 14.05.2024

Assisted in welcoming customers and providing them with basic information about the Cars.

DAY 09

DATE: 15.05.2024

On the ninth day, Supervised the employees during the sales process. Updated daily logs.

DAY 10

DATE: 16.05.2024

On the tenth day of the internship, Helped in organizing a training session for new employees. Covered
service and safety protocols.

DAY 11

DATE: 17.05.2024

On the eleventh day of the internship, Practiced product demonstrations under the supervision of experienced
sales staff.

DAY 12

DATE: 18.05.2024

On the twelfth day of the internship, Participated in role-playing exercises to improve sales pitches.

DAY 13

DATE: 20.05.2024
 On the thirteenth day of the internship, Monitored the sales process closely, noting how to negotiate with
customer

DAY 14

DATE: 21.05.2024

On the fourteenth day of the internship, Started engaging with customers independently, focusing on
understanding their Needs.

DAY 15

DATE: 22.05.2024

On the fifteenth day of the internship, Learned about the financial aspects of car sales

DAY 16

DATE: 23.05.2024

On the sixteenth day of the internship, Prepared a sales report and suggestions from the customers

DAY 17

DATE: 25.05.2024

On the seventeenth day of the internship, Assisted in preparing sales contracts and learned the documentation
process.

DAY 18

DATE: 27.05.2024

On the eighteenth day of the internship, Helped sales manager for the preparation of a presentation for an
upcoming meeting with potential clients. Focused on sales

DAY 19

DATE: 28.05.2024
 On the nineteenth day of the internship, Supervised the employees during the shift change. Ensured smooth
transition and briefed the incoming team about ongoing tasks.

DAY 20

DATE: 29.05.2024

On the twentieth day of the internship, Assisted in the monthly inventory check. Verified the stock levels of
Car models and spare parts. Updated the inventory records.

DAY 21

DATE: 30.05.2024

On the twenty-first day of the internship, Participated in a sales meeting to understand sales targets and
strategies.

DAY 22

DATE: 31.05.2024

On the twenty-second day of the internship, Handled customer follow-ups and inquiries, working towards
closing deals

DAY 23

DATE: 01.06.2024

On the Twenty -third day of the internship, Successfully closed my first independent sale under supervision.

DAY 24

DATE: 02.06.2024

On the twenty-fourth day of the internship, Focused on building customer relationships and following up on
potential leads.
DAY 25

DATE: 03.06.2024

On the twenty-fifth day of the internship, Received feedback from my supervisor on my sales performance
and areas of Improvement.

DAY 26

DATE: 04.06.2024

On the twenty-sixth day of the internship, Reviewed the sales data for the past month. Compiled a report
highlighting key performance indicators and trends. Presented to Sales manager

DAY 27

DATE: 05.06.2024

On the twenty-seventh day of the internship, Worked on improving identified areas, including handling
objections and negotiation Skills.

DAY 28

DATE: 06.06.2024

On the twenty-eighth day of the internship, Assisted manager with administrative tasks, including payroll
processing and employee scheduling. Learned about the backend operations of the showroom

DAY 29

DATE: 07.06.2024

On the twenty-ninth day of the internship, Visited the service department with manager to deliver the car

DAY 30

DATE: 08.06.2024
On the last day, of internship, Contributed to team sales targets and participated in a final review meeting.