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Tutorial 02 - Project Management Process

The document discusses a tutorial on IT project management. It covers the project management process groups and knowledge areas. The five process groups are initiating, planning, executing, monitoring and controlling, and closing. Team members should spend most of their time in the executing process, which includes coordinating resources to carry out project plans and produce deliverables. The monitoring and controlling process measures progress against plans, reports status, and takes corrective actions, making it the process that incorporates information from every knowledge area.

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3K views

Tutorial 02 - Project Management Process

The document discusses a tutorial on IT project management. It covers the project management process groups and knowledge areas. The five process groups are initiating, planning, executing, monitoring and controlling, and closing. Team members should spend most of their time in the executing process, which includes coordinating resources to carry out project plans and produce deliverables. The monitoring and controlling process measures progress against plans, reports status, and takes corrective actions, making it the process that incorporates information from every knowledge area.

Uploaded by

NothingToKnow
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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AY0809 October Semester

IT Project Management

Tutorial 2: Project Management Process

Objectives:
1. Discuss the project management process groups and knowledge areas
2. Understand the relationship between project management process groups and 
knowledge areas

Students are encouraged to prepare their draft answer before class, as this will help 
them to discuss the questions and answers during the tutorial session.

1. What is project management? Briefly describe the project management 
framework. 

Ans: Project management is” the application of knowledge, skills, tools and 
techniques to project activities in order to meet project requirements”

The project management framework graphically shows the process of beginning 
with stakeholders’ needs and expectations, applying the nine project 
management knowledge areas and various tools and techniques to lead to 
project success and then enterprise success.

2. The table below lists the 9 project management knowledge areas and some 
commonly used tools and techniques in project management. 

Match the tools and techniques to the appropriate project management 
knowledge area.

FYI: Those in bold have been regarded as “super tools” based on the extent of 
their use and high potential of improving project success in a survey 
conducted in 2006.

KNOWLEDGE AREA TOOLS AND TECHNIQUES
A Integration management 1 NPV, ROI, payback analysis, earned  A4
value management, project portfolio 
management, cost estimates, cost 
management plans, cost baselines
B Scope management 2 Make­or buy analyses, contracts, RFP or  B8

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AY0809 October Semester

RFQ, source selection, supplier 
evaluation metrics
C Time management 3 Quality metrics, checklists, quality  C5
control charts, Pareto diagrams, fishbone 
diagrams, maturity models, statistical 
methods
D Cost management 4 Project selection methods, project  D1
management methodologies, 
stakeholder analyses, project charters, 
project management plans, project 
management software, change requests, 
change control boards, project review 
meetings, lessons­learned reports
E Quality management 5 Gantt charts, project network diagrams,  E3
critical path analysis, crashing, fast 
tracking, schedule performance 
measurements
F Human resource  6 Communications management plans,  F9
management kick­off meetings, conflict management, 
communications media selection, status 
and progress reports, virtual 
communications, templates, project web 
sites
G Communications  7 Risk management plans, risk registers,  G6
management probability/impact matrices, risk 
rankings
H Risk management 8 Scope statements, work breakdown  H7
structures, statements of work, 
requirements analyses, scope 
management plans, scope verification 
techniques and scope change controls
I Procurement management 9 Motivation techniques, empathic  I2
listening, responsibility assignment 
matrices, project organizational charts, 
resource histograms, team building 
exercises

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AY0809 October Semester

3 Complete the table below by providing a brief description of the 5 process 
groups.  

Match ‘Related activities/tasks’ to the appropriate process groups. 

On which process should team members spend the most time? Why?

Which process group includes information from every single knowledge area? 
Why?

  PROCESS  DESCRIPTION RELATED 


GROUP ACTIVITIES/TASKS
A Initiating   1 • Measure progress against   A
Initiating process  plans 3
include actions to begin  • Report progress
projects or phases • Take corrective actions when 
necessary
B Planning   2 • Archive project files  B
Planning processes  • Close contracts 5
include devising and  • Document lessons learned
maintaining a workable  • Receive formal acceptance 
scheme to ensure that  for work delivered 
the project meets its 
scope, time, and cost 
goals as well as 
organizational needs.
C Executing   3 • Define business needs  C
Executing processes  • Identify someone to sponsor  4
include coordinating  the project
people and other  • Identify someone to manage 
resources to carry out  the project
the project plans and 
produce the deliverables 
of the project or phase.
D Monitoring   Monitoring and  4 • Develop the project team –   D
and  controlling processes  training, team building 1
controlling measure progress  • Direct and manage the 
toward achieving project  project team
goals, monitor deviation  • Perform quality assurance
from plans and take  • Distribute information to 

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AY0809 October Semester

corrective action to  stakeholders
match progress with  • Select sellers (for 
plans and customer  Commercial­Off­The­Shelf 
expectations. project)
E Closing   5 • Develop a plan to define   E2
Closing processes  work to be done
include formalizing  • Develop a list of activities for 
acceptance of the project  the work required
or phase and bringing it  • Develop a schedule of the 
to an orderly end. activities
• Develop cost estimates 
• Identify what resources to 
procure to accomplish the 
work

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